Warmer Homes Development (Service Design) - Programme Executive

WORK LOCATION

Dublin, Dundalk, Cork, or Sligo office.

RESPONSIBILITIES

The responsibilities outlined in this job description are indicative of the currently envisaged scope and may be added to or altered as required, in line with SEAI requirements across Business Units/Departments. Responsibilities include, but are not limited to:

Support and deliver service development across the Warmer Homes Scheme, including gathering and refining business requirements.

Contribute to process improvements through structured business analysis.

Assist in building and prioritising an IT-related Development Roadmap for the programme.

Support rollout of key IT projects and participate in UAT and system enhancements.

Work closely with SEAI colleagues, IT team, partners, and external stakeholders to deliver programme objectives.

Support the development of business cases, reports, and insights that shape future programme direction.

Collaborate with the Data Analytics team to identify priority metrics and reporting needs.

Undertake other duties or projects as may be assigned from time to time.

Flexibility in working hours may be required during peak activity periods within the Department.

KNOWLEDGE & SKILLS

Required knowledge and skills include, but are not limited to:

Strong analytical and problem-solving skills, with strategic thinking ability.

Experience working in a team-based environment with multiple stakeholders.

A proactive approach to delivering results and managing competing tasks.

Ability to adapt quickly, learn new tools, and work independently when needed.

Clear and confident written and verbal communication skills.

Strong organisation, attention to detail, and ability to meet deadlines.

Strong teamwork and collaboration abilities, with flexibility to support peak workloads.

Flexibility to respond to programme demands and evolving priorities.

ESSENTIAL REQUIREMENTS

The successful candidate must demonstrate:

An honours degree (minimum NFQ Level 8) in IT, Business, or a related discipline with at least 3 years of directly relevant experience in IT business process environments,

or

An ordinary degree (minimum NFQ Level 7) in IT, Business, or a related discipline with at least 5 years of directly relevant experience,

or

A third-level certificate (minimum NFQ Level 6) in IT, Business, or a related discipline with at least 8 years of directly relevant experience.

Experience working in multidisciplinary teams, managing or supporting projects across multiple functions.

Demonstrated knowledge or experience with CRM systems, UAT testing, APIs, and user story management tools such as Azure DevOps.

Familiarity with analytics and reporting tools (e.g., Power BI, Tableau) to support data-driven decision-making.

Strong written and verbal communication skills, including report writing, presenting, public speaking, and the ability to communicate complex concepts to both technical and non-technical audiences.

DESIRABLE REQUIREMENTS

Business Analysis techniques or certification (e.g., ECBA, CCBA, CBAP).

Understanding of IT change management pathways and governance and their impact on business processes.

Understanding of Agile methodologies, Click Up, or other flexible project management approaches.

Knowledge of programme delivery in a structured environment.

Knowledge of home energy upgrades or BER methodology.

Proficiency in the Irish language.

Experience or knowledge of delivering positive customer experiences.

HOW TO APPLY

SEAI invites applications from suitably qualified candidates. SEAI is an equal opportunities employer and welcomes applications from people from diverse backgrounds and under-represented groups, including ethnic minorities and people with disabilities.

Applications should include:

A cover letter (max. two pages) demonstrating how the applicant meets the requirements for this role.

An up-to-date Curriculum Vitae (CV).

Both documents should be submitted via the candidate portal on the SEAI careers website: www.seai.ie/careers/open-roles

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ELIGIBILITY TO WORK

Candidates must be lawfully entitled to work in Ireland. A valid visa/work permit may be required. Failure to provide the required evidence or to hold a valid permit during the contract will render the application or employment void.

CLOSING DATE

Applications must be received by midnight on Thursday, 2nd April 2026. Late applications will not be accepted. All applications will be acknowledged by email within three working days. If no acknowledgement is received, contact recruitment@seai.ie

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SHORTLISTING

Eligible applications will be shortlisted based on how well experience and skills match the requirements of the role. Applicants should clearly demonstrate relevant qualifications, skills, and experience.

INTERVIEW

Shortlisted candidates will be invited to a competency-based interview, which may include a presentation or other assessment methods. SEAI may conduct second-round interviews or psychometric assessments if required. Interviews may be in person or online.

Candidates are not permitted to use recording equipment during the selection process without prior written permission.

Persons with disabilities invited to interview who require accommodations may contact Clare Anoopa on 01-8082044 or clare.anoopa@seai.ie

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KEY COMPETENCIES

Candidates should demonstrate ability in:

Team Leadership

Analysis and Decision Making

Management and Delivery of Results

Interpersonal and Communication Skills

Specialist Knowledge, Expertise, and Self-Development

Drive and Commitment to Public Service Values

DEEMING OF CANDIDATE TO BE WITHDRAWN

Failure to attend interviews, tests, or provide requested evidence will result in withdrawal from consideration.

FEEDBACK

Feedback will be provided on written request.

CODE OF PRACTICE

This campaign follows the Code of Practice ‘Appointment to Positions in the Civil Service and Public Service’ by the Commissioners for Public Service Appointments (CPSA).

TENURE

This position is offered on a 5-year fixed-term contract basis.

SALARY PAYMENT ARRANGEMENTS

Level D salary (effective 1st February 2026): €52,546 to €77,285 (inclusive of one Long Service Increment, LSI1). Incremental progression is subject to satisfactory performance. Entry is at the first point of the scale.

Different terms may apply to current civil or public servants.

LOCATION

The post is based at one of the SEAI offices listed. Hybrid working options are available under the SEAI Blended Working Policy, with a minimum of two office days per week. SEAI reserves the right to change working location within reason.

PROBATION

Six-month probationary period applies. This may be extended under SEAI’s Probationary Policy.

WORKING WEEK

Average of 41.25 hours per week (35 hours net of rest breaks). Pro-rata applies to part-time roles. Additional hours may be required without additional payment.

ANNUAL LEAVE

29 working days per year based on a five-day week, exclusive of public holidays. Pro-rata applies to part-time roles. Leave is to be taken at times convenient to SEAI.