Wastewater Network Maintenance and Repair Jetting HGV Senior Operative

Grade and Salary F, €40,960 - €61,440

Job Description

We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports.

Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth.

We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level.

Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come.

The Role:

The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards, as well as managing the majority of operational expenditure. The function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered.

The Wastewater O&M Management area is responsible for the national delivery of wastewater operational services through the operation, inspection, maintenance and repair of the wastewater network and treatment assets.

Reporting to the Wastewater Network Maintenance and Repair Team Lead, the Wastewater Network Maintenance and Repair Jetting HGV Senior Operative is responsible for supporting planned and reactive maintenance and repair activities across the wastewater network infrastructure in a safe manner. Wastewater Network Maintenance and Repair Jetting HGV Senior Operative’s duties play a critical role in delivering consistent customer service.

Main Duties and Responsibilities:

• Undertake both routine and reactive maintenance activities across the wastewater network infrastructure in a safe manner. This includes responding to clean and unblocked sewers, pumping stations, wells, tanks and other assets across both the wastewater network and wastewater treatment asset base.

• Responsible for responding to alarms and resolving issues at wastewater network infrastructure assets which may include:

• Sewer blockages and sewer cleansing

• Pumping station alarms, blockages and cleansing

• Pumping station overflows

• Underground Chambers and wells

• Wastewater Treatment assets such as tanks and wells

• Working in environment with foul odours

• Identify and resolve, where appropriate problems that have been highlighted on a case by base basis whilst on site, such as root infestation and mitigating collapsed sewers.

• Undertake testing following completion of activities on the wastewater network asset base

• Operate and maintain a HGV unit 20 tonne + from the depot. (Note, The current fleet consists of vactors and recyclers but vehicle type may change as UÉ enhances it’s fleet to respond to changing needs)

• Responsible for work and site supervision along with undertaking and / or ensuring the following actions are completed;

o Appropriate equipment, fittings and materials are available for the required work

o Initial location assessment and park up locations

o Work Order review and acceptance, updates, completion. Follow on work order as required*

o Work, quality and completeness of job at closure

o Work direction on site, supporting team members and contractor resources where appropriate

o Ensuring the Site is left safe when leaving/ Safe to resume work when returning

o Ensuring vehicle checks are completed and the asset care of the vehicle is undertaken.

• Responsible for a variety of Health and Safety activities including:

o Pre start checklist completion

o SSWP adherence

o Identification of hazards and services

o Ensuring the asset is safe to work on

o Ensuring site safety for staff, contractors and members of the public

• Responsible for several Traffic management activities including:

o Use of Proworks as required

o Traffic Management set up/ Signing, Lighting and Guarding - in line with Proworks/ Traffic Management Plan

• Support incident and emergency response, ensuring all health and safety standards are met and pollution classifications are consistent

• Escalate issues and ensure data capture on issues that are relevant to the development of operational, maintenance and repair plans

• Responsible for ensuring stock levels in vehicles are sufficient for performing M&R activities at first visit

• Update relevant systems and report on internal and external customer’s issues / problems including task requests and GIS updates

• Responsible for issuing of permits to work as trained to all relevant contractors and ensure they follow all health and safety procedures

• Responsible for supporting the Wastewater Network M&R Team Lead and mentoring of Wastewater Network M&R Operatives, as required

• Coordinate activities daily to maintenance team as the Team Lead manages the team remotely e.g. checking that tasks are complete, verifying timesheets prior to Team Lead sign-off and authorising leave requests

• Ensure all information is accurately recorded and promptly reported for audit purposes including the capturing of data on existing or replacement assets using the technology systems provided

• Responsible for undertaking administrative tasks, including the completion of timesheets, work orders, raising of purchase request, H&S records and inventory management using the technology systems provided

• Perform reactive investigations and raise work requests for resolution, passing back updated work orders from the field that require further contact and input from Customer Service

• Support Key Account Managers with any queries relating to issues affecting Key Accounts in their area

• Support Customer Contact Centre / Customer Contact Technical Specialist with any customer issues/queries in their area

• Ensure that any damage caused to an asset, by a third party or otherwise, is captured and declared to the Team Lead when required

General Duties and Responsibilities:

• Collaborate with key internal stakeholders across the UÉ business

• Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards.

• Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives.

• Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information, and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation.

• Other duties as required, including supporting other areas wastewater services during vehicle down time.

Knowledge, Skills and Experience:

• Secondary level education or equivalent work experience

• Minimum two years relevant experience working in a similar role

• Full, clean and valid Irish category B & C/HGV driving licence is minimum requirement. A clean driving licence is defined as meaning that the applicant has not been convicted of an offence under the Road Traffic Acts (other than an offence for which the penalty is the imposition of penalty points).

• We keep each other safe - experience/understanding of working within a strong health & safety culture is an advantage

• We work better together - proven ability to create and develop good working relationships to facilitate the accomplishment of work goals, coupled with the ability to gain commitment from others

• We deliver for our customers and communities - strong customer service skills with demonstrable experience of dealing with customers

• Previous infrastructure and maintenance experience in a road works environment

• Experience using IT systems to ensure up to date recorded data (Microsoft Office)

• Strong problem-solving skills

• Traffic management skills e.g. SLG qualification

• Effective communication skills, to engage with a range of customers

• Experience working within Water Industry and/ or other Utilities preferred

• Knowledge of wastewater network processes

• Basic knowledge of electrical panels and electricity

• With full training and risk assessment, the role holder must have the ability to work in an environment that is sometimes uncomfortable or potentially hazardous such as: working with hazardous chemicals; sewage; confined spaces; lone working; remote working; deep water; animals; vermin; noise; hand and arm vibration, etc. This involves successful completion of occupational health assessment confirming suitability to work in such environments

• Striving for quality and ensuring consistent high standards of work

• Strong Computer skills with a proficient working knowledge of MS Word, Excel, PowerPoint and Outlook

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