Webstore Fulfilment Assistant

Maxi Zoo is part of the Fressnapf Group, the European market leader in pet product with 2,600 shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has over 30 shops in Ireland.

Maxi Zoo Ireland are driven by the desire to make the life of pets and pets owners simpler, better and happier.

Maxi Zoo Ireland are currently recruiting for a Part Time Webstore Fulfilment Assistant for our Finglas store.

Why join us?

• Service pay- Higher rate of pay from when you reach 12 months service
• Employee Discount - we offer employee discount of up to 40% in our stores and 20% in our Salon
• Paid leave- Sick leave, annual leave and bank holidays
• Refer a friend scheme
• Advancement Opportunities –At Maxi Zoo we believe in promoting from within as much as possible and developing our team to have a career path.
• Community-A chance to work in an environment where employees and customers share the same passion for animals
• Educational opportunities- Continuous learning through our induction plan, e-learning academy, classroom training environment and development plans.
• Employee assistance programme
• Cycle to work Scheme

What you will bring:

• Flexibility to work across the week and need to be available to work mornings, evenings,, weekends and national public holidays
• Strong communication skills and open behaviour towards customers
• Friendly and personable demeanour
• Passion for animals
• Previous experience in similar environment is desirable

What you will do:

• Order Fulfilment -Accurately pick, pack, and prepare online customer orders, ensuring all items are correct, in perfect condition, and ready for timely dispatch.
• Customer Satisfaction - Support an exceptional online shopping experience by maintaining high standards of accuracy and efficiency, helping ensure customers receive their orders promptly and as expected.
• Inventory Management - Monitor stock levels while picking orders, and assist in maintaining organised storage areas to ensure product availability for online customers.
• Quality & Brand Standards - Handle products with care, uphold company standards, and ensure packaging reflects the brand’s commitment to quality and customer trust.
• Team Collaboration - Work closely with store and fulfilment teams to meet daily targets and resolve any order-related issues quickly and effectively.
• Personal Development - Take ownership of your growth by engaging in training and development opportunities in consultation with your manager.