Youth Service Support Worker

IWA is committed to promoting, maintaining, and adding to our diverse and inclusive work environment.

As a Youth Service Support Worker, the post holder will be expected to support the delivery of services to Youth Service participants with physical disabilities as part of Irish Wheelchair Association’s services based in Clontarf Community Centre (also covering Noth County Dublin).

The objectives of our services are to provide pathways for people with disabilities to participate fully in the community, by means of establishing developmental, personal and social inclusion programmes.

This will include supporting individual young adults to identify and work towards their personal goals, and to facilitate a range of activities, such as training workshops, personal development work, day trips and social activities, and linking with services and facilities within individuals’ local communities. You will be also required to undertake and ensure the execution of such other tasks/duties as deemed necessary to the successful implementation of young adult services.

Liaison

Close liaison is required with the Rehabilitative Training and School Leaver Service Support Officers and Service Coordinators and team.

Main Duties and Responsibilities

Support Service Manager to implement a range of group workshops and activities based on the choices and needs of young adults.

Support individual young adults in line with the Association’s person centred approach and through Personal Goals work.

Support young adults involved in the School Leaver Service & Rehabilitative Training Units activities

Assist with safe transportation in line with requirements of the Transport Handbook guidelines

Assist young adults in all aspects of personal care and daily living as identified by each individual

Accompany and support young adults on outings, social trips and holidays as required

Ensure that your work and interactions with others is such that it promotes and enhances the independence of service users

Prepare and maintain hard copy and online records as required by the Service Manager/Support Officers

Undertake training as directed by the Service Manager/Support Officers

Actively ensure that standards and practices regarding health and safety are fully adhered to in all activities, and in the center itself. Record and report all hazards or accidents to the Service Manager/Support Officers

Carry out other duties and/or responsibilities which may be assigned to you from time to time

Ensure that your responsibilities to safeguard children and adults from abuse or harm is a core aspect of your role and that IWA’s Safeguarding Policies and Procedures are adhered to.

PERSON SPECIFICATION

Training, Experience and Qualifications

A minimum of 5 completed modules of QQI level 5 (Major Award) Care Support or similar qualification is essential. QQI Major Awards that are deemed relevant to IWA are:

Community & Health Services (to include minor components Safety & Health at Work and Care Provision & Practice)

Health Service Skills (to include minor components in Workplace Statutory Policies & Procedures and Care Skills and Care Support)

Health Care Support (to include minor components Safety & Health at Work and Care Skills and Care Support)

Youth Work (no specific minor components required)

Full Drivers Licence required & prepared to drive Irish Wheelchair Association bus to transport service users.

Knowledge and Skills

Previous experience of developing and delivering projects or programmes

Previous experience of working with people with disabilities is required

Knowledge and understanding of Health and Safety regulations, as well as transport safety and standards of use is essential

Previous experience of driving transit vans to transport people with disabilities

Good organisational skills

Behaviours

The ability to work as part of a team and work on own initiative

An ability to build strong relationships at all levels and show confidence in the team

Strong customer service focus

Competencies

Communicating and Influencing

Motivating and Empowering

Innovation and Creativity

Planning and Organising

Quality and Customer Focus

Remuneration & Benefits

*The current pay scale is subject to a 9.25% pay increase over the next 2 years (up to October 2026), aligning with the recent WRC agreement aimed at enhancing pay adjustments within Section 39 organizations.

Salary range for this position is €15.37 to €17.11per hour DOE

Excellent working conditions

Training & development opportunities

25 days annual leave pro rata

Pension scheme available

Employee Assistance Service

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