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Mystery Shoppers

Customer Perceptions LtdNationwide

Mystery Shoppers - Required Nationwide! Looking to earn an extra income? Would you like to earn cash while you shop? Customer Perceptions are recruiting  Mystery Shoppers  across Ireland. Flexible working hours are available to suit your needs. All you need is:  ✅  Good observational skills ✅ The ability to recognise outstanding customer service ✅ A strong grasp of written and spoken English Click  Apply Now  to submit your application today! 🛑 IF YOU DO NOT RECEIVE A RESPONSE WITHIN 4 WORKING DAYS OF SUBMITTING YOUR APPLICATION PLEASE DOUBLE-CHECK YOUR SPAM OR JUNK FOLDER 🛑

10 days agoPart-time

Team Leaders - Youth Advocate Programmes Ireland

Youth Advocate Programmes IrelandNationwide€52,264.62 per year

Youth Advocate Programmes Ireland is Recruiting Team Leaders for a Permanent Position in the West/ Northwest and for a Nationwide Panel for Future Opportunities Job Ref – NATTL1026 Youth Advocate Programmes Ireland provide unique intensive support programmes to young people. We have a strengths based, wraparound approach to support and we employ community-based Youth Advocates - which leads to long-lasting positive outcomes for young people and families.  The Team Leader will manage the provision of direct services to clients and their families who are referred to the programme. You will manage a team of community-based Advocates and ensure that all clients receive an appropriate and high-quality service.  As an equal opportunity employer, we welcome all applicants from diverse backgrounds with a relevant qualifications and work experience. These posts offer: Competitive salary of €52,264.62 per annum An opportunity to make a difference in your community and society as a whole A huge amount of flexibility and work / life balance - YAP Ireland operates a remote / hybrid working policy The opportunity to join a growing, dynamic and forward-thinking organisation Employer contribution to PRSA  Additional annual leave: (an additional day per year of service to a max of 25 days plus long service leave days) An opportunity to develop & grow your skills through our Staff Training & Bursary Scheme 92% of employees agreed or agreed strongly that YAP is an enjoyable place to work (Staff Opinion Survey 2025) If this is what you are looking for, we would like to hear from you. Essential Criteria: Successful Candidates will have: Please click on the APPLY NOW button to see the full Job Description and Person Spec and to apply through the official website. Closing date for receipt of application forms is 15 th of November 2026.  Interviews will take place on the 2 nd of December 2026 in Athlone Springs Hotel along with a second date on 4 th of December 2026, in our Dublin Hub, Park House, 3 rd Floor, 191-193a North Circular Road Dublin 7. If you are selected for interview you will need to be available on this date to attend an interview in person. Only completed applications will be accepted, CV’s will NOT be accepted.

22 days agoFull-time

Youth Advocates

Youth Advocate Programmes IrelandNationwide€17.74 per hour

Youth Advocate Programmes Ireland Vacancies: Advocates – Fixed Purpose Contracts YAP Ireland is continuously recruiting male and female Advocates from all areas to work within their local communities, supporting children, young people and families to achieve their goals. YAP Advocates come from all walks of life and make a huge difference to the lives of Young People and Families. The young people we work with come from diverse ethnic, cultural and socio-economic backgrounds. We welcome applicants with first hand work / life experience of the issues facing these young people and their families including Roma and Travellers. We provide training and experience that creates opportunities for Advocates to become skilled at working with young people and families within their community in a strengths-based way. Please Note: If you are not in these area’s but you’re still interested in working as an Advocate, please fill out the application form and someone will contact you when we are recruiting in your area. Youth Advocates – Fixed Purpose Contracts – Person Spec and Job Description The Youth Advocate reports to a Team Leader. This post requires working within the YAP strengths-based model, to provide 1:1 support for vulnerable young people and their families and to support them in their home and local communities so that they can achieve their goals. YAP Ireland provides a strengths-based, needs led service for 6-12 months to children, young people and families who are struggling with a range of issues in their lives. You will work intensively with them to achieve positive change and meet their goals. Responsibilities and Tasks: 1. To deliver a 1:1 service to young people and families under the supervision and support of the Team Leader. 2. Together with the Team Leader to build a positive, supportive working relationship with the young person and their family using the YAP strengths-based model to help them achieve their goals. 3. Together with the Team Leader, to develop a plan of work (Individualised Service Plan) to focus on the abilities, strengths and needs of the young person and their families. 4. To carry out day to day work with the young person and family, addressing their needs as outlined in the ISP. This may involve supporting the young person to participate in appropriate education, accessing appropriate services or finding community activities to link the young person into. 5. To promote, enable and empower the young person and families voice to be heard and ensure they have a voice in their service/life/community. This includes activity groups, participation and consultation groups. 6.Together with the Team Leader, to adopt a Wraparound approach that will bring together those key people and services who can offer support to the young person and family during and after the YAP Service. 7. To identify and evaluate the changing needs and interests of the child/young person as the relationship progresses and to adapt the service accordingly. 8. To understand the Health and Safety policies required for all activities with young people including any specific medical history, medications and specific special needs and/or diagnosis. 9. To complete in a timely and accurate manner the required weekly paperwork and to submit to the line manager by the agreed deadlines. 10. To be familiar with all Yap’s current policies and procedures, especially in the areas of Child Protection, Confidentiality and On-Call and to work within those in a professional manner. 11. To attend staff development, training and supervisory sessions as scheduled. This will include regular supervision. Some training courses are mandatory and advocates will be required to attend this training. 12. To undertake other duties as appropriate. Advocate Person SpecificationExperienceEssential Life Experience relevant to young people and families e.g. raising children, child minding, sports coaching, community work, volunteering, youth club or lived experience of overcoming the challenges facing young people and families. Non-essential 3 months experience of working / volunteering within a youth work, family support or community setting Skills Essential A positive attitude towards children and young people and an ability to work from a strengths based perspective, be non-judgemental and creative. A knowledge/understanding of issues affecting young people. Good communication skills Good time management and organisational skills Basic computer skills Ability to write reports on work undertaken Full Driving Licence and own transport. What we offer: PLEASE CLICK THE APPLY NOW BUTTON TO GO DIRECTLY TO THE OFFICIAL CAREERS WEBSITE FOR MORE INFORMATION AND TO APPLY FOR YOUR AREA

22 days agoPart-time

Lecturing Register, Sports Massage Top-up

South West CollegeOmagh, Tyrone£27.91 per hour or higher depending on level taught.

To teach subjects as directed by the Head of Department/Deputy Head of Department to standards and quality defined by the College and, where applicable, the Awarding Organisation. To follow schemes of work within the agreed subject areas, as defined by the Head of Department. The Post holder should devise their own scheme to be agreed with Head of Department. To set course work for completion by candidates as required by the curriculum, to assess and provide feedback on that work in the manner prescribed by the Awarding Organisation. To provide help and support to all candidates in a supportive manner, bearing in mind their individual needs and abilities, the requirements of the Awarding Organisation and the availability of time. To prepare for classes in a thorough and professional manner.

2 hours agoPart-time

Lecturing Register, Professional Cookery Top-up II

South West CollegeOmagh, Tyrone£27.91 per hour or higher depending on level taught.

To teach subjects as directed by the Head of Department/Deputy Head of Department to standards and quality defined by the College and, where applicable, the Awarding Organisation. To follow schemes of work within the agreed subject areas, as defined by the Head of Department. The Post holder should devise their own scheme to be agreed with Head of Department. To set course work for completion by candidates as required by the curriculum, to assess and provide feedback on that work in the manner prescribed by the Awarding Organisation. To provide help and support to all candidates in a supportive manner, bearing in mind their individual needs and abilities, the requirements of the Awarding Organisation and the availability of time. To prepare for classes in a thorough and professional manner.

2 hours agoPart-time

Finance Officers

Mid Ulster District CouncilCookstown, TyroneScale 6 (SCP 20-24) £33,673–£36,581 gross pro rata p.a

Purpose and Function of Post Duration:  Temporary until 31 March 2028 with possibility of extension or establishment Hours:  Post 1: 37 hours per week (5 days per week) commencing April 2027 Post 2: 29.6 hours per week (4 days per week) commencing January 2027 May be required to work evenings/weekends. Flexitime scheme applies. The post will be subject to a Basic ACCESS (NI) check for successful candidates in accordance with Access NI Code of Practice. The Council may retain a list of reserve candidates arising from this recruitment campaign, for any vacancies which may arise which are the same or similar and are of an equal grade of pay. This list will be valid for 12 months. ‘Another similar vacancy’ is defined as a post with a similar job description and person specification and on the same salary scale, which may be in a different department or duration to the vacancy initially advertised. Another similar vacancy does not include posts where the similarity relates solely to the salary scale.

7 hours ago

Lecturer In Electrical Engineering

North West Regional CollegeStrabane, Tyrone£32,600 - £42,917 per annum (See Summary)

The College is seeking applications for a Permanent Lecturer in Electrical Engineering to be based at our Strabane Campus. The post holder will provide quality teaching and learning opportunities within the specific areas outlined in the post in order to maximise the potential of every student and to undertake non-lecturing duties as appropriate. CONTRACT INFORMATION ​​​​​ DISABILITY CONFIDENT EMPLOYER The College welcomes applications from applicants with a disability.  Applicants with a disability are encouraged to visit the College website at https://www.accessable.co.uk/ which provides accessibility information on College facilities. SAFEGUARDING & EQUAL OPPORTUNITIES The College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Under the provision of the Safeguarding Vulnerable Groups (NI) Order 2007 this post is deemed to be a regulated position and a check will be carried out against the Barred List for Children. The College is committed to equal opportunities and to selection on merit. It therefore welcomes applications from all sections of society in particular applicants from the Protestant Community. RESERVE LIST There is a possibility that a reserve list will be retained if more applicants are deemed suitable than posts exist. In the event the successful candidate fails to take up the post or if the post is vacated within 12 months of the appointment date, or if another vacancy arises within 12 months the post may be offered to the next person on the reserve list.

21 hours agoFull-timePermanent

Customer Services Assistant, Casual

Fermanagh & District CouncilOmagh, TyroneScale 3; SCP 6; £13.92 per hour

Main Purpose of Job: ​​​​​​​Application forms must be returned not later than 12 noon on Monday 23 November 2026.

1 day ago

Insurance And Risk Officer

Fermanagh & District CouncilThe Grange, Omagh, TyroneScale SO1; SCP 25 – 26 - (£37,563 - £39,481) per annum

Main Purpose of the Job To provide a high level of support to the Property Manager to ensure that the Council’s insurance arrangements are implemented, monitored and reported to management and users as necessary.

1 day ago

Customer Service Advisor

Fermanagh & Omagh District CouncilThe Grange, Omagh, Tyrone

Main Purpose of the job: The postholder will act as the first point of contact for members of the public seeking to access a full range of Council services and transactions, including operating the telephone system to ensure all incoming calls are handled efficiently, professionally, and routed to the correct destination. They will, as part of a team, ensure that services are convenient and accessible and delivered to the highest possible standards of Customer Service and strive to ensure our customer service standards are met and a wide range of enquiries and transactions are dealt with at the first point of contact. The postholder will be required to maintain an up-to-date knowledge of Council services and functions and ensure the relay of accurate and up to date information to members of the public. Duties and responsibilities: 1. To deal with a wide range of Council enquiries within the customer service environment as first point of contact via telephone, letter/e-mail, face to face, and other mediums. 2. To adhere the Council’s Customer Services Standards including – a. Be prompt, approachable, professional and helpful b. Treat you fairly and with respect c. Respect your privacy d. Be open and accountable e. Provide straightforward information and respond quickly and efficiently to request for Council services 3. To provide information and services to internal and external customers covering a variety of service areas, including using the appropriate electronic systems, databases and other sources of information. 4. To take responsibility for recording initial customer contact and obtaining all information necessary to process or resolve queries, in accordance with GDPR regulations and aiming to resolve the majority of customer contacts as far as possible to conclusion without referring the customer to other staff or department. 5. To aim to exceed customer expectations by effectively managing the customer care process by interpreting queries/problems generated by customers in order to provide solutions to meet their needs. 6. Supporting the creation, development and maintenance of the Customer Relationship Management system. 7. Liaise with other Council departments and public services and signpost customers as necessary, e.g. Northern Ireland Housing Executive, Department for Infrastructure -Roads etc and provide advice and information on a range of services to the customer and assist the customer to make contact. 8. Be willing to learn new systems and adopt a flexible approach to allow the delivery of new services and improvements as required. 9. To demonstrate a culture of openness and accessibility of Council services through all customer contacts. 10.To promote Council initiatives and ensure customer views and ideas are fed back into the management information system. 11.To continuously develop knowledge and skills of Council and other Public Services to improve and develop the service provided. 12.To undertake the role of nominated person (Requisitioner) for the collating and ordering of stationery in accordance with the Stationery Ordering Procedure at the Townhall and Connect Centre Enniskillen. 13.To undertake associated administrative work to other managers in the Council as directed in relation to specific reports, projects, analysis of questionnaires, compilation of statistics and reports arising from customer contacts whilst making optimum use of Information Technology in the production of all letters, reports, papers and research. 14.To undertake the administration of the room booking system for the Townhall and the Connect Centre Enniskillen as required. 15.Directing incoming post and preparing outgoing post for despatch as required and complete daily postage expenditure. 16.Proactively contact customers in a structured manner in order to gather customer information, including satisfaction with service provision, and analyse and report on findings. 17.To enhance and develop the services offered to customers through assistance with bookings relating to Council Services. 18.To improve and broaden the scope of services provided both internally and externally. 19.Be an active member of the team, participating in meetings as required and contributing ideas, suggestions and feedback to team leader. 20.To be involved in Council projects as and when required such as changing processes and procedures, service improvement, or undertaking customer satisfaction surveys. 21.Process customer requests to pay for services via cheque or debit/credit cards, or process cash payments and lodgements using appropriate payment facilities in accordance with the Council’s financial regulations. 22.Any other duties of a similar nature including administrative duties related to this post that may be required from time-to-time. General: 23.To comply fully with all Health and Safety at Work legislation in accordance with the Council’s Health and Safety at Work policy and all associated procedures and guidance. 24.To comply with all the Council’s Policies and Procedures including the Employee Code of Conduct and the Employee and Councillor Working Relationship Protocol. 25.To promote the Council’s equal opportunities policies and avoid all forms of discrimination as an employer and a service provider. 26.To implement all Financial and Procurement policies and procedures. 27.To comply with employee responsibility in relation to all records held, created or used as part of the Council’s business. All records, paper or electronic, are public records and accessible by the general public, with limited exceptions, under the Freedom of Information Act 2000, the Environment Regulations 2004 and the Data Protection Act 1998. 28.Undertake the duties of the post at all times in a manner that enhances and promotes the positive image of Fermanagh and Omagh District Council. 29.Keep up to date with learning and development opportunities to ensure adequate skills and knowledge are maintained to allow effective performance in the role. 30.Undertake other duties, assigned from time to time, consistent with the nature and level of the post. The postholder should be aware that the responsibilities of the post may be subject to change to meet the needs of the Council. The Council, therefore, reserves the right to change the duties of the post by adding to or amending the range of responsibilities. The postholder will be required to be flexible and adaptable to meet the changing needs and requirements of the organisation. Essential Criteria Hold a NVQ Level III in Customer Services/Administration or equivalent relevant qualification AND A minimum of one year’s **relevant experience OR In the absence of the above qualification, a minimum of two years **relevant experience **Relevant experience must include evidence of: a) Delivering excellent customer services by responding effectively to a range of customer enquiries b) Communicating effectively with a range of stakeholders c) Ability to promote a positive image of the Council

1 day agoFull-time
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