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Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €450+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.10• €18.88 (Unsocial Hours) • €22.65 (Overtime/Sundays) • €30.20 (Bank Holiday) Year 2 • Basic Rate €15.70 • €19.63 (Unsocial Hours) • €23.55 (Overtime/Sundays) • €31.40 (Bank Holiday) Year 3 • Basic Rate €16.40 • €20.50 (Unsocial Hours) • €24.60 (Overtime/Sundays) • €32.80 (Bank Holiday) Year 4 • Basic Rate €17.40 • €21.75 (Unsocial Hours) • €26.10 (Overtime/Sundays) • €34.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Senior Manager - SSC Service Excellence
Senior Manager- SSC Service Excellence Glanbia Enterprise Solutions (GES) Join this dynamic team focused on delivering better nutrition for every step of life’s journey The Opportunity We’re looking for a Senior Manager - SSC Service Excellence who will be the global enterprise owner of service performance, governance, and vendor outcomes across a multi-function Shared Services organisation. The role ensures that SSC and BPO services consistently deliver business outcomes, customer experience and beyond contracted value. This role is not about managing SLAs – it is about owning business trust in the SSC operating model. Key to success with be immersing yourself in the world of the SSC functional towers and our BPO partners to resolve current pain points, to drive continuous improvement whilst also understanding the broader capabilities of our BPO partners. This is a key leadership role with accountability for service strategy, operating model governance, performance management, commercial discipline and continuous improvement by acting as the single connective layer between; SSC Functional Leads, BPO Partners, Business Units and Senior Stakeholders. Key Competencies Where and how you will work The opportunity will be remote based in Citywest, Dublin 24 with hybrid working arrangements available which allows you a greater choice in how you work and live, giving you a better work-life balance. About Glanbia Glanbia is a better nutrition company with three divisions: Performance Nutrition, Health & Nutrition and Dairy Nutrition. Collectively and with our partners we offer an incredible breadth of expertise in nutrition. We employ a team of 5800 people, work with global food and beverage companies, and sell our award-winning and market-leading brands and ingredients in more than 100 countries worldwide At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a variety of candidates, we will give your application consideration, without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. At Glanbia, our culture celebrates individuality, knowing that together we are more.
Administrator
The Remit of Specialist Supports: The remit of Specialist Supports is to develop and deliver clinical, psychosocial, and bespoke crisis supports to make a real difference to the lives of family carers.
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be:
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be:
Checkout Operator
Main purpose of the role: Ensure the Checkout Department operates efficiently and effectively at all times and provide our customers with excellent customer service. The ideal candidate will have/be: 2 years€,, experience in a retail role is desirable Ability to balance tills Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Main Duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Use a computerised till system that has a barcode scanner Weigh and price products such as fruit and vegetables Check customers` ages for restrictions on items such as alcohol Pack customer€,,s purchases Process store loyalty cards, coupons and vouchers Take payments and make sure the till balances at the end of the day Spend time away from the till, stocking shelves and checking stock Merchandise and present the department to the highest standard at all times Attend and engage in team meetings and implement any learnings
Duty Manager
Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations. The ideal candidate will have/be: Minimum 2 years€,, experience in a management position; Good knowledge of Microsoft Office (Excel, Word); Experience balancing cash/tills; Excellent communication skills; Good delegation skills; Highly driven with a strong work ethic; An understanding of how to achieve KPIs and targets; Commerciality and brand awareness; Passion for grocery retail; Thrive in a fast-paced working environment. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based; Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager; Implement planograms correctly and ensure the correct range is in place in store; Merchandise and present the store to the highest standard; Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace; Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment; Support Store Manager in the development and training of the team and in ensuring the smooth running of the store; Manage employee performance, giving regular feedback, recognition and encouragement; Deal with all customer queries efficiently, professionally and consistent with store policy; Understand achieving margins in all departments; Engage with new initiatives and embrace new ways of working;
Assistant Manager
Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations. The ideal candidate will have/be: 2 years€,, experience in a relevant position is desirable Good knowledge of Microsoft Office (Excel, Word) Experience balancing cash/tills Excellent communication skills Good delegation skills Highly driven with a strong work ethic An understanding of how to achieve KPIs and targets Commerciality and brand awareness Passion for grocery retail Thrive in a fast-paced working environment. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager Implement planograms correctly and ensure the correct range is in place in store Merchandise and present the store to the highest standard Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment Support Store Manager in the development and training of the team and in ensuring the smooth running of the store Manage employee performance, giving regular feedback, recognition and encouragement Deal with all customer queries efficiently, professionally and consistent with store policy Understand achieving margins in all departments Engage with new initiatives and embrace new ways of working.
Trainee Manager
Main purpose of the role: Support the management team in all aspects of the operation of the store while gaining detailed experience in individual departments throughout the store. The ideal candidate will have/be: 1 years€,, experience in the retail industry is desirable Good knowledge of Microsoft Office (Excel, Word) Experience balancing cash/tills is desirable Experience with fresh food Excellent communication skills Good delegation skills Highly driven with a strong work ethic Commerciality and brand awareness Passion for grocery retail Thrive in a fast-paced working environment. Main Duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager Actively participate in all training and development initiatives, and performance assessments Merchandise and present the entire store to the highest standard at all times and in accordance with relevant store planograms and guidelines Implement planograms correctly and ensure the correct range is in place in store Gain competence with all aspects of supply procedures €" ordering, delivery procedures, stock rotation and control procedures Manage such departments as are assigned to you Engage with new initiatives and embrace new ways of working.
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be:
