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Sort by: relevance | dateRetail Assistant
Because you make the difference Here at Primark, we love to do things our way. Because we help our customers keep up with high fashion at affordable prices. We do everything with passion, high standards and care around here. And if that sounds like you, join us as a Retail Assistant. Because you matter People are at the heart of what we do, so it’s essential that we provide you with the right environment to perform at your very best. We offer benefits that put you first: To join us, apply today!
Retail Assistant
Because you make the difference Here at Primark, we love to do things our way. Because we help our customers keep up with high fashion at affordable prices. We do everything with passion, high standards and care around here. And if that sounds like you, join us as a Retail Assistant. Because you matter People are at the heart of what we do, so it’s essential that we provide you with the right environment to perform at your very best. We offer benefits that put you first: To join us, apply today!
Retail Assistant
Because you make the difference Here at Primark, we love to do things our way. Because we help our customers keep up with high fashion at affordable prices. We do everything with passion, high standards and care around here. And if that sounds like you, join us as a Retail Assistant. Because you matter People are at the heart of what we do, so it’s essential that we provide you with the right environment to perform at your very best. We offer benefits that put you first: To join us, apply today!
Personal Lines Agent
Job Summary Zurich Insurance Europe AG is looking for a Personal Lines Agent in Wexford. The successful candidate will work within the Personal Lines Team dealing directly with brokers on their policies, addressing policy renewals, new business and mid-term adjustments. Supporting the broker with their underwriting queries. The role provides an opportunity to get experience in the areas of; customer service, customer retention, policy administration, and sales – across our home and motor. This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need. Your role As a Personal Lines Agent your main responsibilities will include, but not necessarily be limited to, the following: -Deliver telephone-based support to customers on all aspects of general insurance underwriting -Respond to customer queries relating to our products (home, motor & travel) in a timely and efficient manner – striving to exceed quality customer service -Retain current customers in line with challenging business targets -Identify upsell opportunities for additional policy benefits -Contact targeted renewals to drive retention targets -Build rapport & relationship with our potential and existing customers -Identify cross-selling prospects for additional products and arrange follow-up calls with customers for future sales opportunities -Focus on the achievement of challenging service levels with customer centricity crucial to all processes Your skills and experience As a Personal Lines Agent your skills and qualifications will include: -Excellent phone manner & communication skills -Good IT Skills (use of MS Office Products) -Minimum of 2 honours in Higher Level subjects in the Leaving Certificate (or equivalent) or Third Level Qualification (minimum level 6 standard) or relevant work experience Experience in similar work environment – dealing with customers -Experience within the insurance industry would be an advantage -Completed or be in the process of completing CIP as a minimum and / or ACII qualification -Demonstrate excellent verbal & written communication skills -Have attention to details, ability to interpret data and ability to follow work through -Have the ability to prioritise and manage own work while considering the greater impact on the team -Have an enthusiastic, professional, positive and flexible approach that includes the ability to self-motivate -Build rapport with our customers quickly & put the customer at the centre of everything we do -Be resilient in the nature of our work and adapt to changing conditions -Have good negotiation skills to close renewal offer & be target focused. -Have quick learning capabilities and an aptitude for understanding the variable elements of insurance products -Demonstrate solution focus in approach to work and dealing with stakeholders
HR Executive Officer
The Purpose of the Role Human Resources, Trinity College Dublin wishes to appoint an Executive Officer to join the department to assist in providing a comprehensive HR service to the University. A current vacancy exists in the HR Service Centre team. The HR Service Centre is a busy function in HR, providing dedicated front-line support and looking after the HR queries on an entire university with some 4,700 staff members. This is a varied and challenging role, which requires discretion, initiative, and attention to detail. The role-holder will also possess excellent interpersonal, communication, and organisational skills. This will be an in-person, office-based role initially 5 days a week, with review after successful first probation. Context The HR Service Centre is responsible for receiving and managing queries from across the University on all HR matters. The HR Service Centre team offers an increased level of service via phone and email, and in-person, to resolve queries as efficiently and effectively as possible, working in close collaboration with other HR teams to action queries. At Trinity, we are committed to equality, diversity, and inclusion. We are ranked 3rd in the world for gender equality (Times Higher Education Impact Rankings 2020) and we hold an Athena SWAN Bronze award, recognising our work to advance gender equality. The University is actively pursuing a Silver level award, which it has committed to achieving by 2025. Trinity is committed to supporting the work-life balance and to creating a family friendly working environment. Trinity welcomes applications from all individuals, including those who may have had non-traditional career paths, those who have taken time out for reasons including family or caring responsibilities, and applicants with disabilities. Main Responsibilities This is a list of the tasks, duties and responsibilities associated with this role. Service • Act as first point of contact for HR and payroll queries from TCD employees. • Respond, research, and resolve HR-related issues and enquiries received via the HR inbox, through phone and in-person in a timely manner and in accordance with Service Centre standards. Escalate queries when necessary. • Process all employee leave requests in line with policy and legislation, and ensure all requests are documented. • Understand HR policies and procedures to help others navigate them. • Issue staff cards and IT system log-in details. • Administer the Travel Pass, Bike to Work, Fee Remission, and Shorter Working Year Schemes. • Administer and advise on Leaves of Absences. • Set staff members up on our self-service employment portal, CorePortal, and troubleshoot issues when they occur. • Support the HR Service Centre Supervisor in identifying opportunities to enhance employee experience, maintain HR efficiency and drive process improvements. • Create and maintain HR content online, such as FAQs and how-to guides. • Actively participate in HR projects as required. • Attend departmental meetings as required. • Carry out routine record keeping and data entry to ensure accurate records and HR databases are maintained. Clerical • Provide routine administrative and/or customer support to contribute to the smooth operation of the HR department. • Ensure accurate documentation is sent out in an efficient and timely manner. • Issue salary certificates, verifications of employment, and letters of employment. • Scan and upload documents to the Document Management System. General • Deputise for colleagues as required and represent the manager or department at meetings and events. • Any other duties that arise from time to time as directed by the manager or nominee. Person Requirements Qualifications • Leaving Certificate or equivalent – essential. • Holds a HR qualification or studying towards the same – highly desirable. Knowledge and Experience • At least one years’ experience working in a busy HR function. • Experience working in a customer-facing administrative environment and responding to queries through multiple channels. • Excellent IT skills, with a high level of competency in the Microsoft Office suite. • An understanding (or the ability to quickly acquire knowledge) of University procedures and policies. • Working knowledge of HR Information Systems. Knowledge of CoreHR is highly desirable. Skills and Competencies • Excellent interpersonal and written and verbal communication skills. • High standard of accuracy in both written and numerical work with a keen eye for detail. • The ability to work well as part of a team and build strong working relationships with teammates and stakeholders. • Excellent customer service skills. • Excellent planning and organisational skills, with an ability to multitask according to different deadlines. • Can work on own initiative to pre-empt problems and suggest solutions. • Acts with integrity and treats HR data with confidentiality and discretion with respect to GDPR and the Acceptable Use of IT. • Flexible and can adapt to a fast-paced, changing environment. Personal Attributes • Understands the importance of, and pro-actively delivers, professional quality HR service. • Takes pride in providing excellent customer service, adopting a helpful, polite, and courteous approach when interacting with stakeholders and employees. • Pays close attention to quality standards. • Convincing and confident when speaking to others and can explain complicated concepts and procedures well. • Committed to achieving results, is motivated, and displays a ‘can-do’ attitude. • Welcoming and approachable in manner. Salary This appointment will be made on the Executive Officer Merged salary scale (€33,523 – €51,715 per month) at a point in line with current Government pay policy.
Executive Officer
The Role: The Injuries Resolution Board is seeking suitably qualified applicants for the position of Executive Officer. The Board will, following an interview process, form two panels from which current and future vacancies at Executive Officer grade will be filled. Panel A: (Open competition) Panel B: (Confined to employees of the Injuries Resolution Board) These panels will have a lifespan of 18 months from their inception. One in three posts will be confined to employees of the Injuries Resolution Board (unless Panel B has been exhausted). All other vacancies will be filled from Panel A, based on merit. We anticipate interviews for this panel to be held in early February 2026, with immediate vacancies available. The Injuries Resolution Board works across a number of divisions, Operations (to include assessment and mediation functions), Finance, Corporate, Research, Communications, Business Support Services and ICT Services. The current vacancies are within the Board’s Assessment team. The successful candidates may be appointed to a claims handling position where they will be responsible for preparing files for assessment of compensation in personal injury claims. The Board may from time to time hire candidates from the panel for other functions and may redeploy staff to other functions and Directorates within the organisation. The role of Executive Officer will require strong case management skills, requiring the management of a portfolio of cases. The duties of the Executive Officer will be multifunctional and include the following: Case management of a portfolio of cases from application to resolution of the case. Provision of administration support throughout the Assessment for compensation process. Liaison with external providers and stakeholder such as solicitors, insurers, and medical service providers. Review of medical reports. Issuing of legal documentation as required under the Injuries Resolution Board Acts. Flexibility to respond to variations in workload. Contribute as part of a team to the development of and implementation of best practice in customer service and operational standards. Liaison with claim related practitioners and other teams/Departments within the organisation. Any other duties as are within the scope, spirit and purpose of the job as requested. Person Specification Essential Experience of managing a high-volume case load, achieving quality results and meeting goals and targets within strict legislative timebound constraints. An ability to review detailed, complex and non-routine documents and correspondence in a fair manner and make appropriate recommendations on required actions. Excellent communication skills, including written communication skills, with an ability to present written material in a clear, concise, and comprehensive manner. An ability to provide excellent customer service to both internal and external customers. Excellent interpersonal skills, including an ability to deal sensitively with others. Strong analytical skills, with proven ability to thoroughly review and analyse documents and/or evidence, with the ability to identify potential issues or gaps in evidence. An ability to adhere to, comply with and ensure adherence to processes and procedures. A High standard of personal integrity. A commitment to the delivery of quality public service. Evidence of ongoing professional and personal development. Desirable Understanding of the overall personal injuries claims and court awards systems, including the Personal Injuries Guidelines. Understanding of the types of compensation which are involved in a personal injury claim. Ability to interpret evidence from medical reports. Experience in a role that involved any of the following claim’s handling, insurance, high volume case management or an administrative justice or quasi-judicial body. A relevant third level qualification in a related area. Evidence of ongoing professional and personal development. Competencies for the Role Delivery of Results Teamwork Information Management and processing Interpersonal & Communication Skills Specialist Knowledge, Expertise and Self-Development Drive & Commitment to Public Service Values Salary scale Starting pay will be at the first point of the relevant salary scale unless pay on promotion rules apply. This rate applies to new entrants and will also apply to existing civil or public servants appointed on or after 6 April 1995 and is required to make a personal pension contribution. The Executive Officer Scale from 1 August 2025 Blended Working – Candidates will be able to apply for Blended Working arrangements. Annual Leave – The annual leave allowance for the position will be 23, rising to 24 after 5 years’ service and will increase with more service as outlined by the Public Service Stability Agreement. This allowance is subject to the usual conditions regarding the granting of annual leave in the public sector, is based on a five-day week and is exclusive of Ireland statutory public holidays. Hours Hours of attendance will be as fixed from time to time but will amount to not less than 35 hours excluding lunch (over a five-day week). The successful candidate will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of his/her duties subject to the limits set down in the working time regulations. The grade will attract the elective benefit of flexi time. Delivery of Results Takes ownership of tasks and is determined to see them through to a satisfactory conclusion. Is logical and pragmatic in approach, setting objectives and delivering the best possible results with the resources available through effective prioritisation. Constructively challenges existing approaches to improve efficient customer service delivery. Accurately estimates time parameters for project, making contingencies to overcome obstacles. Minimises errors, reviewing learning and ensuring remedies are in place. Maximises the input of own team in ensuring effective delivery of results. Ensures proper service delivery procedures/protocols/reviews are in place and implemented. Teamwork Consults and encourages the full engagement of the team, encouraging open and constructive discussions around work issues. Gets the best out of individuals and the team, encouraging good performance and addressing any performance issues that may arise. Values and supports the development of others and the team. Encourages and supports new and more effective ways of working. Deals with tensions within the team in a constructive fashion. Encourages, listens to and acts on feedback from the team to make improvements. Actively shares information, knowledge and expertise to help the team to meet its objectives. Information Management and Processing Effectively deals with a wide range of information sources, investigating all relevant issues. Understands the practical implication of information in relation to the broader context in which s/he works – procedures, divisional objectives etc. Identifies and understands key issues and trends. Correctly extracts and interprets numerical information, conducting accurate numerical calculations. Draws accurate conclusions and makes balanced and fair recommendations backed up with evidence. Interpersonal & Communication Skills Modifies communication approach to suit the needs of a situation or audience. Actively listens to the views of others. Liaises with other groups to gain co-operation. Negotiates, where necessary, in order to reach a satisfactory outcome. Maintains a focus on dealing with customers in an effective, efficient and respectful manner. Is assertive and professional when dealing with challenging issues. Expresses self in a clear and articulate manner when speaking and in writing. Specialist Knowledge, Expertise and Self Development Displays high levels of skills and expertise in own area and provides guidance to colleagues. Has a clear understanding of the role, objectives and targets and how they support the service delivered by the unit and Department or Organisation and can communicate this to the team. Leads by example, demonstrating the importance of development by setting time aside for development initiatives for self and the team. Drive & Commitment to Public Service Values Is committed to the role, consistently striving to perform at a high level. Demonstrates flexibility and openness to change. Is resilient and perseveres to obtain objectives despite obstacles or setbacks. Ensures that customer service is at the heart of own and team work. Is personally honest and trustworthy. Acts with integrity and encourages this in others.
Outbound Sales Development Representative
About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! This is not an active job opening, but a way for us to connect with talent as we plan for future opportunities. If you’re not interested in interviewing for a role that isn’t currently open, we kindly ask that you wait until an active position aligns with your career goals. We’re always looking for exceptional talent to join us in our mission to make work accessible for everyone, everywhere. While this specific role isn’t currently open, we’re planning for strategic growth in 2026 and beyond. This posting is part of our Future Opening pipeline initiative, which helps us connect with outstanding professionals early on. By expressing your interest in this role, you’ll have the opportunity to start a conversation with us about your expertise and learn more about Remote’s vision and goals. Being part of our Evergreen Pipeline means staying top of mind for future roles that align with your skills and experience. It’s also a chance to explore how your career goals might fit into Remote’s exciting journey of global growth. We’ll keep your information on file for 1 year and be in touch if we see a match in that time. What you bring
Tech Recruiter (6 month FTC)
What this job can offer you This is an exciting time to join Remote and make a personal difference in our Product Engineering space as a Recruiter on a 6-month fixed-term contract . Join a team that is designing a better future through remote work. You can restore work-life balance in your own life, flourish professionally and personally, but also directly contribute to Remote’s work of democratising opportunities and distributing wealth across the globe through the hires you make. What you bring CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Associate, Payroll Client Services
About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! What this job can offer you
Clerical Officer
Remuneration The salary scale for the post is (as at 01/08/2025): €31,118 - €32,868 - €33,299 - €34,173 - €35,451 - €36,730 - €38,010 - €38,941 - €39,992 - €41,213 - €42,078 - €43,287 - €44,508 - €46,798 - €48,427 LSI New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. As per HR Circular 012/25 Please note that previous experience working in the public service counts only where the individual was employed directly by the relevant Civil Service/Public Body. It does not apply for temporary assignments with those bodies while engaged as an agency worker and employed by a private sector employment agency. Exemptions can be found at the following link. HSE Guidelines on Terms and Conditions of Employment provides additional information. https://www2.healthservice.hse.ie/organisation/national-pppgs/guidelines-on-terms-and-conditions-of-employment/ Principal Duties and Responsibilities The following is an overview of the duties and responsibilities of a Clerical Officer post. The role of Clerical Officer can be extremely broad based and varies greatly. There may be other specific duties and responsibilities dependent on the area of work you are assigned to but these will be outlined at later stage. The Clerical Officer will be responsible for the day to day administrative functions of the Department under the direction of the assigned supervisor/manager. The role covers all aspects of clerical and administrative work to ensure the effective running of the Department The Clerical Officer is required to have sufficient knowledge of the relevant procedures and practices to perform the role efficiently and ensure the standards set are maintained. · The person holding this post is required to support the principle that the care of the patient comes first at all times and will approach their work with the flexibility and enthusiasm necessary to make this principle a reality for every patient to the greatest possible degree · Maintain throughout the WNW Region awareness of the primacy of the patient in relation to all hospital activities. · Performance management systems are part of role and you will be required to participate in the WNW Region performance management programme General Administrative Duties: · Day to day office duties e.g. Correspondence, post, typing, faxing, photocopying, filing etc. · Logging all enquiries/telephone calls, complaints etc. Prioritising same, dealing with queries, keeping supervisor/manager informed of progress and activities. · Assist in the drafting and issue of letters, memos and general information to internal customers, clients and general public · Populate, maintain and update local databases and records · Work closely with all functions within the hospital to deliver planned services of your department · Organise and schedule meetings · Minute taking · To collect, sort and distribute the Department’s mail each morning · Provide cross cover as per the departments/ management requirements · To conduct all assignments in a professional, confidential and discreet manner · Maintain accurate up to date record Legislative Compliance and Record Keeping: · Have awareness of the guidelines and legislation that governs your area of work and ensure compliance when issuing advice and documentation · Ensure compliance with General Data Protection Regulation (GDPR) and Record Keeping/Retention · Assist in the implementation of new legislation/guidelines and associated reports and tasks Communication: · Interpreting and providing written and oral information to staff and clients, i.e. by phone, letter, etc and contribute positively to the public image of the Health Service Executive. · Liaise and co-operate with external/internal stakeholders/other members of staff in the interest of providing the best possible service to patients and clients. · Understand service users by being approachable and by listening to them · Action all communications in a timely manner Responsibilities: · Have an understanding of the health service and how it works · Understand how your department impacts on the service users · Understand how neighbouring departments and functions must combine their efforts to achieve optimum services levels · Use knowledge of the organisation’s structures and traditions to help achieve results · Act in a manner that is consistent with the organisation’s values and vision · Treat all information and service users with confidentiality and discretion · Undertake other assignments as directed Health & Safety: · Comply with the policies, procedures and safe professional practice of the Irish Healthcare System by adhering to relevant legislation, regulations and standards · Document appropriately and report any near misses, hazard and accidents and bring them to the attention of relevant designated individual(s) in line with best practice · Work in a safe manner with due care and attention to the safety of self and others · Be aware of risk management issues, identify risks and take appropriate action · Comply with department procedures with regard to assessment, recommendation and / or manufacturing of all assistive devices · Promote a culture that values diversity and respect KPI’s · The identification and development of Key Performance Indicators (KPIs) which are congruent with the Hospital’s service plan targets. · The development of Action Plans to address KPI targets. · Driving and promoting a Performance Management culture. · In conjunction with line manager assist in the development of a Performance Management system for your profession. · The management and delivery of KPIs as a routine and core business objective. PLEASE NOTE THE FOLLOWING GENERAL CONDITIONS: · Employees must attend fire lectures annually and must observe fire orders. · All accidents within the Department must be reported immediately. · Infection Control Policies must be adhered to. · In line with the Safety, Health and Welfare at Work Acts 2005 and 2010 all staff must comply with all safety regulations and audits. · In line with the Public Health (Tobacco) (Amendment) Act 2004, smoking within the Hospital Buildings is not permitted. · Provide information that meets the need of Senior Management. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Risk Management, Infection Control, Hygiene Services and Health & Safety · The management of Risk, Infection Control, Hygiene Services and Health & Safety is the responsibility of everyone and will be achieved within a progressive, honest and open environment. · The post holder must be familiar with the necessary education, training and support to enable them to meet this responsibility. · The post holder has a duty to familiarise themselves with the relevant Organisational Policies, Procedures & Standards and attend training as appropriate in the following areas: o Continuous Quality Improvement Initiatives o Document Control Information Management Systems o Risk Management Strategy and Policies o Hygiene Related Policies, Procedures and Standards o Decontamination Code of Practice o Infection Control Policies o Safety Statement, Health & Safety Policies and Fire Procedure o Data Protection and confidentiality Policies · The post holder is responsible for ensuring that they become familiar with the requirements stated within the Risk Management Strategy and that they comply with the WNW Region’s Risk Management Incident/Near miss reporting Policies and Procedures. · The post holder is responsible for ensuring that they comply with hygiene services requirements in your area of responsibility. Hygiene Services incorporates environment and facilities, hand hygiene, catering, cleaning, the management of laundry, waste, sharps and equipment. · The post holder must foster and support a quality improvement culture through-out your area of responsibility in relation to hygiene services. · The post holders’ responsibility for Quality & Risk Management, Hygiene Services and Health & Safety will be clarified to you in the induction process and by your line manager. · The post holder must take reasonable care for his or her own actions and the effect that these may have upon the safety of others. · The post holder must cooperate with management, attend Health & Safety related training and not undertake any task for which they have not been authorised and adequately trained. · The post holder is required to bring to the attention of a responsible person any perceived shortcoming in our safety arrangements or any defects in work equipment. Education & Training · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience 1. Professional Qualifications, Experience, etc (a) Eligible applicants will be those on the closing date for the competition: (i) Have obtained at least grade D (or pass) in Higher or Ordinary Level in five subjects from the approved list of subjects in the Department of Education established Leaving Certificate Examination or Leaving Certificate Vocational Programme or Leaving Certificate Applied. Or (ii) Have passed an examination of at least equivalent standard Or (iii) Have satisfactory relevant experience which encompasses demonstrable equivalent skills And (b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability and administrative ability), for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character Other requirements specific to the post A flexible approach to working hours is required in order to ensure deadlines are met. There is a requirement for some departments to work 5/7 days. This means that depending on the post you will be assigned to, you will be required to work unsocial hours over evenings, weekends and nigh duty. Skills, competencies and/or knowledge Candidates must demonstrate: Professional Knowledge and Experience · Demonstrate knowledge and experience relevant to the role as per the duties and responsibilities, eligibility criteria and post specific requirements of the role. · Demonstrate evidence of ability to empathise with patients, relatives and colleagues with dignity and respect. · Demonstrates the ability to work in line with policies and procedures. · Demonstrate ability to embrace change and adapt local work practices accordingly. · Draws on a variety of communication methods to fit situation/circumstances · Maximises the use of ICT, demonstrating excellent computer skills particularly Microsoft Word, Outlook, Excel & have strong typing skills. Planning and Organising Skills · Demonstrate the ability to plan and organise own workload in an effective and methodical manner. · Demonstrate ability to work on own initiative and prioritise tasks · Demonstrate ability to multi-task without losing focus and manage competing and changing priorities and deadlines · Excellent organisational and time management skills to meet objectives within agreed timeframes · Flexibility and adaptability in a changing complex work environment Teamwork · Demonstrate a willingness to share knowledge/and or new ideas with staff and colleagues. · Demonstrate the ability to work with multi-disciplinary team members · Demonstrate ability to work on own initiative while remaining an effective member of the team · Demonstrate flexibility to cross cover, e.g. positive attitude to work and availability to work unsocial and flexible hours including evenings and weekends as required. · Ability to adapt and change to improve service delivery Commitment to Quality Service · Demonstrate ability to maintain confidentiality in relation to client/ patient information etc. · Display awareness and appreciation of the service users needs and expectations · Commitment to maintaining work standards and delivering a quality service to service users (customer service skills) · Demonstrate meticulous attention to detail · Commitment to developing own knowledge and expertise. · Commitment to promoting and maintaining high work standards · Commitment to providing a professional service to internal and external stakeholders Communication & Interpersonal Skills · Demonstrate effective communication and interpersonal skills including the ability to collaborate with colleagues, families etc · Ability to communicate with impact and be able to convince through personal and professional credibility. · Good written and presentation skills · Demonstrate excellent command of the English language both written and verbal to effectively carry out the duties and responsibilities of the role