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Sort by: relevance | dateClerical Officer
Remuneration The salary scale for the post is (as at 01/08/2025): €31,118 - €32,868 - €33,299 - €34,173 - €35,451 - €36,730 - €38,010 - €38,941 - €39,992 - €41,213 - €42,078 - €43,287 - €44,508 - €46,798 - €48,427 LSI New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. As per HR Circular 012/25 Please note that previous experience working in the public service counts only where the individual was employed directly by the relevant Civil Service/Public Body. It does not apply for temporary assignments with those bodies while engaged as an agency worker and employed by a private sector employment agency. Exemptions can be found at the following link. HSE Guidelines on Terms and Conditions of Employment provides additional information. https://www2.healthservice.hse.ie/organisation/national-pppgs/guidelines-on-terms-and-conditions-of-employment/ Principal Duties and Responsibilities The following is an overview of the duties and responsibilities of a Clerical Officer post. The role of Clerical Officer can be extremely broad based and varies greatly. There may be other specific duties and responsibilities dependent on the area of work you are assigned to but these will be outlined at later stage. The Clerical Officer will be responsible for the day to day administrative functions of the Department under the direction of the assigned supervisor/manager. The role covers all aspects of clerical and administrative work to ensure the effective running of the Department The Clerical Officer is required to have sufficient knowledge of the relevant procedures and practices to perform the role efficiently and ensure the standards set are maintained. · The person holding this post is required to support the principle that the care of the patient comes first at all times and will approach their work with the flexibility and enthusiasm necessary to make this principle a reality for every patient to the greatest possible degree · Maintain throughout the WNW Region awareness of the primacy of the patient in relation to all hospital activities. · Performance management systems are part of role and you will be required to participate in the WNW Region performance management programme General Administrative Duties: · Day to day office duties e.g. Correspondence, post, typing, faxing, photocopying, filing etc. · Logging all enquiries/telephone calls, complaints etc. Prioritising same, dealing with queries, keeping supervisor/manager informed of progress and activities. · Assist in the drafting and issue of letters, memos and general information to internal customers, clients and general public · Populate, maintain and update local databases and records · Work closely with all functions within the hospital to deliver planned services of your department · Organise and schedule meetings · Minute taking · To collect, sort and distribute the Department’s mail each morning · Provide cross cover as per the departments/ management requirements · To conduct all assignments in a professional, confidential and discreet manner · Maintain accurate up to date record Legislative Compliance and Record Keeping: · Have awareness of the guidelines and legislation that governs your area of work and ensure compliance when issuing advice and documentation · Ensure compliance with General Data Protection Regulation (GDPR) and Record Keeping/Retention · Assist in the implementation of new legislation/guidelines and associated reports and tasks Communication: · Interpreting and providing written and oral information to staff and clients, i.e. by phone, letter, etc and contribute positively to the public image of the Health Service Executive. · Liaise and co-operate with external/internal stakeholders/other members of staff in the interest of providing the best possible service to patients and clients. · Understand service users by being approachable and by listening to them · Action all communications in a timely manner Responsibilities: · Have an understanding of the health service and how it works · Understand how your department impacts on the service users · Understand how neighbouring departments and functions must combine their efforts to achieve optimum services levels · Use knowledge of the organisation’s structures and traditions to help achieve results · Act in a manner that is consistent with the organisation’s values and vision · Treat all information and service users with confidentiality and discretion · Undertake other assignments as directed Health & Safety: · Comply with the policies, procedures and safe professional practice of the Irish Healthcare System by adhering to relevant legislation, regulations and standards · Document appropriately and report any near misses, hazard and accidents and bring them to the attention of relevant designated individual(s) in line with best practice · Work in a safe manner with due care and attention to the safety of self and others · Be aware of risk management issues, identify risks and take appropriate action · Comply with department procedures with regard to assessment, recommendation and / or manufacturing of all assistive devices · Promote a culture that values diversity and respect KPI’s · The identification and development of Key Performance Indicators (KPIs) which are congruent with the Hospital’s service plan targets. · The development of Action Plans to address KPI targets. · Driving and promoting a Performance Management culture. · In conjunction with line manager assist in the development of a Performance Management system for your profession. · The management and delivery of KPIs as a routine and core business objective. PLEASE NOTE THE FOLLOWING GENERAL CONDITIONS: · Employees must attend fire lectures annually and must observe fire orders. · All accidents within the Department must be reported immediately. · Infection Control Policies must be adhered to. · In line with the Safety, Health and Welfare at Work Acts 2005 and 2010 all staff must comply with all safety regulations and audits. · In line with the Public Health (Tobacco) (Amendment) Act 2004, smoking within the Hospital Buildings is not permitted. · Provide information that meets the need of Senior Management. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Risk Management, Infection Control, Hygiene Services and Health & Safety · The management of Risk, Infection Control, Hygiene Services and Health & Safety is the responsibility of everyone and will be achieved within a progressive, honest and open environment. · The post holder must be familiar with the necessary education, training and support to enable them to meet this responsibility. · The post holder has a duty to familiarise themselves with the relevant Organisational Policies, Procedures & Standards and attend training as appropriate in the following areas: o Continuous Quality Improvement Initiatives o Document Control Information Management Systems o Risk Management Strategy and Policies o Hygiene Related Policies, Procedures and Standards o Decontamination Code of Practice o Infection Control Policies o Safety Statement, Health & Safety Policies and Fire Procedure o Data Protection and confidentiality Policies · The post holder is responsible for ensuring that they become familiar with the requirements stated within the Risk Management Strategy and that they comply with the WNW Region’s Risk Management Incident/Near miss reporting Policies and Procedures. · The post holder is responsible for ensuring that they comply with hygiene services requirements in your area of responsibility. Hygiene Services incorporates environment and facilities, hand hygiene, catering, cleaning, the management of laundry, waste, sharps and equipment. · The post holder must foster and support a quality improvement culture through-out your area of responsibility in relation to hygiene services. · The post holders’ responsibility for Quality & Risk Management, Hygiene Services and Health & Safety will be clarified to you in the induction process and by your line manager. · The post holder must take reasonable care for his or her own actions and the effect that these may have upon the safety of others. · The post holder must cooperate with management, attend Health & Safety related training and not undertake any task for which they have not been authorised and adequately trained. · The post holder is required to bring to the attention of a responsible person any perceived shortcoming in our safety arrangements or any defects in work equipment. Education & Training · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience 1. Professional Qualifications, Experience, etc (a) Eligible applicants will be those on the closing date for the competition: (i) Have obtained at least grade D (or pass) in Higher or Ordinary Level in five subjects from the approved list of subjects in the Department of Education established Leaving Certificate Examination or Leaving Certificate Vocational Programme or Leaving Certificate Applied. Or (ii) Have passed an examination of at least equivalent standard Or (iii) Have satisfactory relevant experience which encompasses demonstrable equivalent skills And (b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability and administrative ability), for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character Other requirements specific to the post A flexible approach to working hours is required in order to ensure deadlines are met. There is a requirement for some departments to work 5/7 days. This means that depending on the post you will be assigned to, you will be required to work unsocial hours over evenings, weekends and nigh duty. Skills, competencies and/or knowledge Candidates must demonstrate: Professional Knowledge and Experience · Demonstrate knowledge and experience relevant to the role as per the duties and responsibilities, eligibility criteria and post specific requirements of the role. · Demonstrate evidence of ability to empathise with patients, relatives and colleagues with dignity and respect. · Demonstrates the ability to work in line with policies and procedures. · Demonstrate ability to embrace change and adapt local work practices accordingly. · Draws on a variety of communication methods to fit situation/circumstances · Maximises the use of ICT, demonstrating excellent computer skills particularly Microsoft Word, Outlook, Excel & have strong typing skills. Planning and Organising Skills · Demonstrate the ability to plan and organise own workload in an effective and methodical manner. · Demonstrate ability to work on own initiative and prioritise tasks · Demonstrate ability to multi-task without losing focus and manage competing and changing priorities and deadlines · Excellent organisational and time management skills to meet objectives within agreed timeframes · Flexibility and adaptability in a changing complex work environment Teamwork · Demonstrate a willingness to share knowledge/and or new ideas with staff and colleagues. · Demonstrate the ability to work with multi-disciplinary team members · Demonstrate ability to work on own initiative while remaining an effective member of the team · Demonstrate flexibility to cross cover, e.g. positive attitude to work and availability to work unsocial and flexible hours including evenings and weekends as required. · Ability to adapt and change to improve service delivery Commitment to Quality Service · Demonstrate ability to maintain confidentiality in relation to client/ patient information etc. · Display awareness and appreciation of the service users needs and expectations · Commitment to maintaining work standards and delivering a quality service to service users (customer service skills) · Demonstrate meticulous attention to detail · Commitment to developing own knowledge and expertise. · Commitment to promoting and maintaining high work standards · Commitment to providing a professional service to internal and external stakeholders Communication & Interpersonal Skills · Demonstrate effective communication and interpersonal skills including the ability to collaborate with colleagues, families etc · Ability to communicate with impact and be able to convince through personal and professional credibility. · Good written and presentation skills · Demonstrate excellent command of the English language both written and verbal to effectively carry out the duties and responsibilities of the role
Clerical Officer
Remuneration The salary scale for the post is (as at 01/08/2025): €31,118 - €32,868 - €33,299 - €34,173 - €35,451 - €36,730 - €38,010 - €38,941 - €39,992 - €41,213 - €42,078 - €43,287 - €44,508 - €46,798 - €48,427 LSI New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. As per HR Circular 012/25 Please note that previous experience working in the public service counts only where the individual was employed directly by the relevant Civil Service/Public Body. It does not apply for temporary assignments with those bodies while engaged as an agency worker and employed by a private sector employment agency. Exemptions can be found at the following link. HSE Guidelines on Terms and Conditions of Employment provides additional information. https://www2.healthservice.hse.ie/organisation/national-pppgs/guidelines-on-terms-and-conditions-of-employment/ Principal Duties and Responsibilities The following is an overview of the duties and responsibilities of a Clerical Officer post. The role of Clerical Officer can be extremely broad based and varies greatly. There may be other specific duties and responsibilities dependent on the area of work you are assigned to but these will be outlined at later stage. The Clerical Officer will be responsible for the day to day administrative functions of the Department under the direction of the assigned supervisor/manager. The role covers all aspects of clerical and administrative work to ensure the effective running of the Department The Clerical Officer is required to have sufficient knowledge of the relevant procedures and practices to perform the role efficiently and ensure the standards set are maintained. · The person holding this post is required to support the principle that the care of the patient comes first at all times and will approach their work with the flexibility and enthusiasm necessary to make this principle a reality for every patient to the greatest possible degree · Maintain throughout the WNW Region awareness of the primacy of the patient in relation to all hospital activities. · Performance management systems are part of role and you will be required to participate in the WNW Region performance management programme General Administrative Duties: · Day to day office duties e.g. Correspondence, post, typing, faxing, photocopying, filing etc. · Logging all enquiries/telephone calls, complaints etc. Prioritising same, dealing with queries, keeping supervisor/manager informed of progress and activities. · Assist in the drafting and issue of letters, memos and general information to internal customers, clients and general public · Populate, maintain and update local databases and records · Work closely with all functions within the hospital to deliver planned services of your department · Organise and schedule meetings · Minute taking · To collect, sort and distribute the Department’s mail each morning · Provide cross cover as per the departments/ management requirements · To conduct all assignments in a professional, confidential and discreet manner · Maintain accurate up to date record Legislative Compliance and Record Keeping: · Have awareness of the guidelines and legislation that governs your area of work and ensure compliance when issuing advice and documentation · Ensure compliance with General Data Protection Regulation (GDPR) and Record Keeping/Retention · Assist in the implementation of new legislation/guidelines and associated reports and tasks Communication: · Interpreting and providing written and oral information to staff and clients, i.e. by phone, letter, etc and contribute positively to the public image of the Health Service Executive. · Liaise and co-operate with external/internal stakeholders/other members of staff in the interest of providing the best possible service to patients and clients. · Understand service users by being approachable and by listening to them · Action all communications in a timely manner Responsibilities: · Have an understanding of the health service and how it works · Understand how your department impacts on the service users · Understand how neighbouring departments and functions must combine their efforts to achieve optimum services levels · Use knowledge of the organisation’s structures and traditions to help achieve results · Act in a manner that is consistent with the organisation’s values and vision · Treat all information and service users with confidentiality and discretion · Undertake other assignments as directed Health & Safety: · Comply with the policies, procedures and safe professional practice of the Irish Healthcare System by adhering to relevant legislation, regulations and standards · Document appropriately and report any near misses, hazard and accidents and bring them to the attention of relevant designated individual(s) in line with best practice · Work in a safe manner with due care and attention to the safety of self and others · Be aware of risk management issues, identify risks and take appropriate action · Comply with department procedures with regard to assessment, recommendation and / or manufacturing of all assistive devices · Promote a culture that values diversity and respect KPI’s · The identification and development of Key Performance Indicators (KPIs) which are congruent with the Hospital’s service plan targets. · The development of Action Plans to address KPI targets. · Driving and promoting a Performance Management culture. · In conjunction with line manager assist in the development of a Performance Management system for your profession. · The management and delivery of KPIs as a routine and core business objective. PLEASE NOTE THE FOLLOWING GENERAL CONDITIONS: · Employees must attend fire lectures annually and must observe fire orders. · All accidents within the Department must be reported immediately. · Infection Control Policies must be adhered to. · In line with the Safety, Health and Welfare at Work Acts 2005 and 2010 all staff must comply with all safety regulations and audits. · In line with the Public Health (Tobacco) (Amendment) Act 2004, smoking within the Hospital Buildings is not permitted. · Provide information that meets the need of Senior Management. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Risk Management, Infection Control, Hygiene Services and Health & Safety · The management of Risk, Infection Control, Hygiene Services and Health & Safety is the responsibility of everyone and will be achieved within a progressive, honest and open environment. · The post holder must be familiar with the necessary education, training and support to enable them to meet this responsibility. · The post holder has a duty to familiarise themselves with the relevant Organisational Policies, Procedures & Standards and attend training as appropriate in the following areas: o Continuous Quality Improvement Initiatives o Document Control Information Management Systems o Risk Management Strategy and Policies o Hygiene Related Policies, Procedures and Standards o Decontamination Code of Practice o Infection Control Policies o Safety Statement, Health & Safety Policies and Fire Procedure o Data Protection and confidentiality Policies · The post holder is responsible for ensuring that they become familiar with the requirements stated within the Risk Management Strategy and that they comply with the WNW Region’s Risk Management Incident/Near miss reporting Policies and Procedures. · The post holder is responsible for ensuring that they comply with hygiene services requirements in your area of responsibility. Hygiene Services incorporates environment and facilities, hand hygiene, catering, cleaning, the management of laundry, waste, sharps and equipment. · The post holder must foster and support a quality improvement culture through-out your area of responsibility in relation to hygiene services. · The post holders’ responsibility for Quality & Risk Management, Hygiene Services and Health & Safety will be clarified to you in the induction process and by your line manager. · The post holder must take reasonable care for his or her own actions and the effect that these may have upon the safety of others. · The post holder must cooperate with management, attend Health & Safety related training and not undertake any task for which they have not been authorised and adequately trained. · The post holder is required to bring to the attention of a responsible person any perceived shortcoming in our safety arrangements or any defects in work equipment. Education & Training · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience 1. Professional Qualifications, Experience, etc (a) Eligible applicants will be those on the closing date for the competition: (i) Have obtained at least grade D (or pass) in Higher or Ordinary Level in five subjects from the approved list of subjects in the Department of Education established Leaving Certificate Examination or Leaving Certificate Vocational Programme or Leaving Certificate Applied. Or (ii) Have passed an examination of at least equivalent standard Or (iii) Have satisfactory relevant experience which encompasses demonstrable equivalent skills And (b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability and administrative ability), for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character Other requirements specific to the post A flexible approach to working hours is required in order to ensure deadlines are met. There is a requirement for some departments to work 5/7 days. This means that depending on the post you will be assigned to, you will be required to work unsocial hours over evenings, weekends and nigh duty. Skills, competencies and/or knowledge Candidates must demonstrate: Professional Knowledge and Experience · Demonstrate knowledge and experience relevant to the role as per the duties and responsibilities, eligibility criteria and post specific requirements of the role. · Demonstrate evidence of ability to empathise with patients, relatives and colleagues with dignity and respect. · Demonstrates the ability to work in line with policies and procedures. · Demonstrate ability to embrace change and adapt local work practices accordingly. · Draws on a variety of communication methods to fit situation/circumstances · Maximises the use of ICT, demonstrating excellent computer skills particularly Microsoft Word, Outlook, Excel & have strong typing skills. Planning and Organising Skills · Demonstrate the ability to plan and organise own workload in an effective and methodical manner. · Demonstrate ability to work on own initiative and prioritise tasks · Demonstrate ability to multi-task without losing focus and manage competing and changing priorities and deadlines · Excellent organisational and time management skills to meet objectives within agreed timeframes · Flexibility and adaptability in a changing complex work environment Teamwork · Demonstrate a willingness to share knowledge/and or new ideas with staff and colleagues. · Demonstrate the ability to work with multi-disciplinary team members · Demonstrate ability to work on own initiative while remaining an effective member of the team · Demonstrate flexibility to cross cover, e.g. positive attitude to work and availability to work unsocial and flexible hours including evenings and weekends as required. · Ability to adapt and change to improve service delivery Commitment to Quality Service · Demonstrate ability to maintain confidentiality in relation to client/ patient information etc. · Display awareness and appreciation of the service users needs and expectations · Commitment to maintaining work standards and delivering a quality service to service users (customer service skills) · Demonstrate meticulous attention to detail · Commitment to developing own knowledge and expertise. · Commitment to promoting and maintaining high work standards · Commitment to providing a professional service to internal and external stakeholders Communication & Interpersonal Skills · Demonstrate effective communication and interpersonal skills including the ability to collaborate with colleagues, families etc · Ability to communicate with impact and be able to convince through personal and professional credibility. · Good written and presentation skills · Demonstrate excellent command of the English language both written and verbal to effectively carry out the duties and responsibilities of the role
Clerical Officer
Remuneration The salary scale for the post is (as at 01/08/2025): €31,118 - €32,868 - €33,299 - €34,173 - €35,451 - €36,730 - €38,010 - €38,941 - €39,992 - €41,213 - €42,078 - €43,287 - €44,508 - €46,798 - €48,427 LSI New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. As per HR Circular 012/25 Please note that previous experience working in the public service counts only where the individual was employed directly by the relevant Civil Service/Public Body. It does not apply for temporary assignments with those bodies while engaged as an agency worker and employed by a private sector employment agency. Exemptions can be found at the following link. HSE Guidelines on Terms and Conditions of Employment provides additional information. https://www2.healthservice.hse.ie/organisation/national-pppgs/guidelines-on-terms-and-conditions-of-employment/ Principal Duties and Responsibilities The following is an overview of the duties and responsibilities of a Clerical Officer post. The role of Clerical Officer can be extremely broad based and varies greatly. There may be other specific duties and responsibilities dependent on the area of work you are assigned to but these will be outlined at later stage. The Clerical Officer will be responsible for the day to day administrative functions of the Department under the direction of the assigned supervisor/manager. The role covers all aspects of clerical and administrative work to ensure the effective running of the Department The Clerical Officer is required to have sufficient knowledge of the relevant procedures and practices to perform the role efficiently and ensure the standards set are maintained. · The person holding this post is required to support the principle that the care of the patient comes first at all times and will approach their work with the flexibility and enthusiasm necessary to make this principle a reality for every patient to the greatest possible degree · Maintain throughout the WNW Region awareness of the primacy of the patient in relation to all hospital activities. · Performance management systems are part of role and you will be required to participate in the WNW Region performance management programme General Administrative Duties: · Day to day office duties e.g. Correspondence, post, typing, faxing, photocopying, filing etc. · Logging all enquiries/telephone calls, complaints etc. Prioritising same, dealing with queries, keeping supervisor/manager informed of progress and activities. · Assist in the drafting and issue of letters, memos and general information to internal customers, clients and general public · Populate, maintain and update local databases and records · Work closely with all functions within the hospital to deliver planned services of your department · Organise and schedule meetings · Minute taking · To collect, sort and distribute the Department’s mail each morning · Provide cross cover as per the departments/ management requirements · To conduct all assignments in a professional, confidential and discreet manner · Maintain accurate up to date record Legislative Compliance and Record Keeping: · Have awareness of the guidelines and legislation that governs your area of work and ensure compliance when issuing advice and documentation · Ensure compliance with General Data Protection Regulation (GDPR) and Record Keeping/Retention · Assist in the implementation of new legislation/guidelines and associated reports and tasks Communication: · Interpreting and providing written and oral information to staff and clients, i.e. by phone, letter, etc and contribute positively to the public image of the Health Service Executive. · Liaise and co-operate with external/internal stakeholders/other members of staff in the interest of providing the best possible service to patients and clients. · Understand service users by being approachable and by listening to them · Action all communications in a timely manner Responsibilities: · Have an understanding of the health service and how it works · Understand how your department impacts on the service users · Understand how neighbouring departments and functions must combine their efforts to achieve optimum services levels · Use knowledge of the organisation’s structures and traditions to help achieve results · Act in a manner that is consistent with the organisation’s values and vision · Treat all information and service users with confidentiality and discretion · Undertake other assignments as directed Health & Safety: · Comply with the policies, procedures and safe professional practice of the Irish Healthcare System by adhering to relevant legislation, regulations and standards · Document appropriately and report any near misses, hazard and accidents and bring them to the attention of relevant designated individual(s) in line with best practice · Work in a safe manner with due care and attention to the safety of self and others · Be aware of risk management issues, identify risks and take appropriate action · Comply with department procedures with regard to assessment, recommendation and / or manufacturing of all assistive devices · Promote a culture that values diversity and respect KPI’s · The identification and development of Key Performance Indicators (KPIs) which are congruent with the Hospital’s service plan targets. · The development of Action Plans to address KPI targets. · Driving and promoting a Performance Management culture. · In conjunction with line manager assist in the development of a Performance Management system for your profession. · The management and delivery of KPIs as a routine and core business objective. PLEASE NOTE THE FOLLOWING GENERAL CONDITIONS: · Employees must attend fire lectures annually and must observe fire orders. · All accidents within the Department must be reported immediately. · Infection Control Policies must be adhered to. · In line with the Safety, Health and Welfare at Work Acts 2005 and 2010 all staff must comply with all safety regulations and audits. · In line with the Public Health (Tobacco) (Amendment) Act 2004, smoking within the Hospital Buildings is not permitted. · Provide information that meets the need of Senior Management. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Risk Management, Infection Control, Hygiene Services and Health & Safety · The management of Risk, Infection Control, Hygiene Services and Health & Safety is the responsibility of everyone and will be achieved within a progressive, honest and open environment. · The post holder must be familiar with the necessary education, training and support to enable them to meet this responsibility. · The post holder has a duty to familiarise themselves with the relevant Organisational Policies, Procedures & Standards and attend training as appropriate in the following areas: o Continuous Quality Improvement Initiatives o Document Control Information Management Systems o Risk Management Strategy and Policies o Hygiene Related Policies, Procedures and Standards o Decontamination Code of Practice o Infection Control Policies o Safety Statement, Health & Safety Policies and Fire Procedure o Data Protection and confidentiality Policies · The post holder is responsible for ensuring that they become familiar with the requirements stated within the Risk Management Strategy and that they comply with the WNW Region’s Risk Management Incident/Near miss reporting Policies and Procedures. · The post holder is responsible for ensuring that they comply with hygiene services requirements in your area of responsibility. Hygiene Services incorporates environment and facilities, hand hygiene, catering, cleaning, the management of laundry, waste, sharps and equipment. · The post holder must foster and support a quality improvement culture through-out your area of responsibility in relation to hygiene services. · The post holders’ responsibility for Quality & Risk Management, Hygiene Services and Health & Safety will be clarified to you in the induction process and by your line manager. · The post holder must take reasonable care for his or her own actions and the effect that these may have upon the safety of others. · The post holder must cooperate with management, attend Health & Safety related training and not undertake any task for which they have not been authorised and adequately trained. · The post holder is required to bring to the attention of a responsible person any perceived shortcoming in our safety arrangements or any defects in work equipment. Education & Training · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience 1. Professional Qualifications, Experience, etc (a) Eligible applicants will be those on the closing date for the competition: (i) Have obtained at least grade D (or pass) in Higher or Ordinary Level in five subjects from the approved list of subjects in the Department of Education established Leaving Certificate Examination or Leaving Certificate Vocational Programme or Leaving Certificate Applied. Or (ii) Have passed an examination of at least equivalent standard Or (iii) Have satisfactory relevant experience which encompasses demonstrable equivalent skills And (b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability and administrative ability), for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character Other requirements specific to the post A flexible approach to working hours is required in order to ensure deadlines are met. There is a requirement for some departments to work 5/7 days. This means that depending on the post you will be assigned to, you will be required to work unsocial hours over evenings, weekends and nigh duty. Skills, competencies and/or knowledge Candidates must demonstrate: Professional Knowledge and Experience · Demonstrate knowledge and experience relevant to the role as per the duties and responsibilities, eligibility criteria and post specific requirements of the role. · Demonstrate evidence of ability to empathise with patients, relatives and colleagues with dignity and respect. · Demonstrates the ability to work in line with policies and procedures. · Demonstrate ability to embrace change and adapt local work practices accordingly. · Draws on a variety of communication methods to fit situation/circumstances · Maximises the use of ICT, demonstrating excellent computer skills particularly Microsoft Word, Outlook, Excel & have strong typing skills. Planning and Organising Skills · Demonstrate the ability to plan and organise own workload in an effective and methodical manner. · Demonstrate ability to work on own initiative and prioritise tasks · Demonstrate ability to multi-task without losing focus and manage competing and changing priorities and deadlines · Excellent organisational and time management skills to meet objectives within agreed timeframes · Flexibility and adaptability in a changing complex work environment Teamwork · Demonstrate a willingness to share knowledge/and or new ideas with staff and colleagues. · Demonstrate the ability to work with multi-disciplinary team members · Demonstrate ability to work on own initiative while remaining an effective member of the team · Demonstrate flexibility to cross cover, e.g. positive attitude to work and availability to work unsocial and flexible hours including evenings and weekends as required. · Ability to adapt and change to improve service delivery Commitment to Quality Service · Demonstrate ability to maintain confidentiality in relation to client/ patient information etc. · Display awareness and appreciation of the service users needs and expectations · Commitment to maintaining work standards and delivering a quality service to service users (customer service skills) · Demonstrate meticulous attention to detail · Commitment to developing own knowledge and expertise. · Commitment to promoting and maintaining high work standards · Commitment to providing a professional service to internal and external stakeholders Communication & Interpersonal Skills · Demonstrate effective communication and interpersonal skills including the ability to collaborate with colleagues, families etc · Ability to communicate with impact and be able to convince through personal and professional credibility. · Good written and presentation skills · Demonstrate excellent command of the English language both written and verbal to effectively carry out the duties and responsibilities of the role
Business Services - Receptionist and Administration Support
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Business Services - Receptionist and Administration Support BUSINESS SERVICES - RECEPTIONIST AND ADMINISTRATION SUPPORT A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Most Loved Workplace® Forbes Best-in-State Employer Key roles We have an exciting opportunity to join our Head Office team as a Receptionist and Administration Support.
Maintenance Officer
Remuneration The salary scale for the post as at 1st August 2025 is: €57,325 €58,691 €60,359 €63,491 €65,363 €67,695 €70,034 LSIs New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Key working relationships The client groups served by the Maintenance Department include the acute hospital services, primary care services, mental health services, disability services and administration. Purpose of the post The overall purpose and objectives of the post of Maintenance Officer will be to assist the Engineering Officer and craft staff through providing a theoretical and practical working knowledge of Mechanical/Electrical Control Systems related to the built environment. The post holder will be a team leader with a proactive approach in meeting deadlines and ensuring the highest customer satisfaction is delivered. The post holder will work closely with: Hospital General Manager Directors of Nursing Estate Manager Project Manager(s) Estates Staff Principal duties and responsibilities Management • Manage and develop all staff in consultation with the Maintenance Manager. • Be a motivator of staff to ensure corporate objectives are met. • Make decisions within clearly defined National and HSE policy, in respect of the Maintenance Department. • Manage and be accountable, within agreed parameters, for the budgetary performance of services for the Maintenance Department. • Assist in the development and implementation of policies, best practices and efficient procedures in the maintenance area. • Participate on Project Teams as required. • Be involved in the supervision of staff. • Examine time sheets and attendance records and clarify as appropriate, and arrange holiday periods for the staff under his/her control so as to not unnecessarily disrupt the maintenance programme. • Deal with staff issues and liaise with management regarding any issues requiring referral to other parties. • Be involved in the handling of disciplinary issues. • Supervise and direct staff including Maintenance Foreman, Assistant Foreman and Charge hands assigned to him/her. • Supervise and ensure the maintenance of all machinery, plant and equipment and all gas, electrical and steam installations in buildings owned or occupied by the HSE and all vehicles, but excluding transport fleet under the control of Chief Ambulance Officer. • Supervise and control outside contractors engaged in minor capital works or in planned maintenance programmes and ensure that insurance requirements and health & safety legislation are fully complied with. • Monitor the implementation and effectiveness of all maintenance contracts in plant, in each location. Technical • Report on the status of outstanding reactive work related to building systems and develop overarching planned preventative maintenance works schedules for sites. • Be involved in the maintenance, repair, upkeep and efficient operation of water and sewage systems serviced on the HSE’s premises. • Be involved in the supervision of staff assigned and the arrangement of employments as may be necessary in consultation with the Maintenance Manager. • Arrange and supervise contract work carried out, in line with HSE policy. • Prepare reports, estimates, specifications and drawings as required for the proper carrying out of work. • Keep appropriate records, checks and tests as may be required. • Prepare annual planned maintenance work programmes for all buildings, plant and equipment and prepare estimates, specifications and drawings to implement the work in consultation with the Maintenance Manager, Estates Department, for each administrator. • Prepare progress reports on all capital and planned maintenance work programmes. • Act as maintenance representative at design team and project team meetings on major capital projects as requested. • Keep such books and records as required, and submit for checking. Keep drawings and manuals properly stored and revise when required. • Be responsible for the ordering, or requisitioning where appropriate, through stores, of materials etc., required in the execution of his/her duties. • Arrange to be available during off-duty periods in case of emergency or when requested by the Service Managers. Technical Experience Applicants must have broad Technical experience of work with special reference to installation, commissioning, operation and front line maintenance of several of the following: • Heating and cooling systems, LPHW systems, clean air systems, air handling units, hot and cold water services, sewage treatment plants, water treatment services; RO plants, water softener plants, UV systems, catering equipment, refrigeration plants, cook-chill equipment, laundry equipment, medical gases plants, natural gas systems, LPG systems, gas and heavy oil systems. • Central sterilisation services equipment, endoscopy decontamination equipment. • Life saving equipment; fire detection systems, emergency lighting systems, passive fire prevention systems, fire hydrants and portable/fixed fire fighting equipment. • Service Contract management, assess register management. Purchasing, invoicing, procurement, HR/personnel management functions. • LV and MV electrical distributions systems, motorised ACBs, MV switchgear/transformers, standby generators, isolated power systems, cardiac/body protected rooms, UPS systems. • Telephones systems; data cabling networks, passenger bed lifts, DC systems. CCTV and access control systems, TV distribution. • Biomedical equipment; Patient monitors, central stations, telemetry systems, X-Ray equipment, infusion devices, beds, hoists, bedpan washers, trolleys, theatre pendants, theatre lamps. • Procurement of medical equipment, facility plant and minor refurbishment works. • Maintenance of roofs, chimneys, rainwater systems, roadways, signage, paths, grounds, garden amenities, trees, boundary fencing. • Minor refurbishment works and upgrading to wards, offices, residences, roadways, grounds/landscapes and other facilities. Equipment and plant replacement projects. • Energy Management and Sustainability: The Maintenance/Technical Services Department is also involved in developing energy efficient monitoring systems and implementing energy saving and Sustainability initiatives. • The Maintenance/Technical Services Department provides support, advice and supervision on new capital/minor capital building projects i.e. community nursing units, primary care units, acute psychiatric units and acute hospital developments. • Oil burners, Natural Gas burners, L.P.G. and dual fuel burners. • Building / Energy Management Systems. • Water treatment systems including water softeners, filtration systems, dosing systems and reverse osmoses plants. • Major Catering facilities. • Air Conditioning units, chillers units. • Clean Air Systems, A.H.U.’s heating / cooling/dehumidification/humidification. • Cold water distribution systems, water storage cisterns, hot water distribution systems, hot water Calorifiers and plate heat exchangers. • Foul and Surface Water drainage systems. • Sanitary Fittings, TRV’s. • Hydraulic and electric driven passenger / goods lifts. • Have the ability to identify root fault causes through the use of building BMS/BEMS systems. • Have the ability to carry our practical troubleshooting works, assisting craft staff to diagnose and repair plant and equipment faults. • Take a lead role on developing and maintaining all Technical/IT Systems supporting the Maintenance Department. Education & Training • Prepare training recommendations to upgrade the skills and applications of the HSE’s maintenance staff and contribute to the training and induction of other categories of staff, as requested. • Ensure staff participates in training and courses as may be necessary / mandatory, in the performance of their duties. • Ensure that services adequately meet the needs of the Service on an on-going basis. Administrative • Maintain records associated with staff, timesheets, work requisitions, work in progress etc. • Be involved in the development of safety statements and the administration of files. • Ensure all policies, procedures, protocols and guidelines in addition to risk assessments, are updated and reviewed as required. • Write up purchase orders and verify invoices. • Process approval for payments. • Ensure value for money in purchasing of materials and awarding of contracts in line with HSE NFR procurement policy. Health & Safety • Ensure that all requirements, statutory and recommended, needed to maintain a safe environment, for patients, staff and others are met and the provisions of the Safety, Health and Welfare at Work Act 1989 are fully complied with and act as Project Officer Design/Construction stage where required. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc and comply with associated HSE protocols for implementing and maintaining these standards. • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility criteria Qualifications and/or experience Candidates must have at the latest date of application: Professional Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the competition: (i) Possess a third level qualification to a minimum standard of Level 7 in Mechanical, Electrical on the National Framework of Qualifications (NFQ) maintained by Quality and Qualifications Ireland (QQI) OR (ii) Possess the National Craft Certificate issued by FETAC in Mechanical or Electrical OR (iii) Possess the Senior Trades Certificate issued by Department of Education in Mechanical or Electrical OR (iv) Possess a Level 3 Technical/Trade qualification or equivalent issued by City & Guilds, London. OR (v) Have successfully served a Craftsman apprenticeship of not less than four years and qualified as a Craftsman (Electrical/Plumbing/Fitting) as recognised by the Irish Standards Authority ETB (Education and Training Board) OR (vi) Possess an equivalent qualification AND (vii) Have a minimum 5 years post qualification experience in the management and supervision of staff, in the control and supervision of contract work, in a role relating to the maintenance of large scale and complex buildings and associated engineering services and plant. And (a) Candidates must possess the requisite knowledge and ability, including a high standard of administrative capacity for the proper discharge of the duties of the office. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Candidates for and any person holding the office must be of good character. Post specific requirements • Demonstrate depth and breadth of experience as relevant to the role. Other requirements specific to the post • Access to transport, as this post will involve frequent travel between sites. • Candidates may need to respond to emergencies that arise in the hospital as soon as possible. • Overtime may be required to be performed periodically. • A HSE mobile phone or bleep device will be required to be carried during working hours. • Have successfully undertaken or be willing to undertake the Solas Safe Pass Health & Safety Awareness Training Programme, or equivalent approved training programme in line with service need. (Please note if you have not undertaken this training, you will be required to successfully complete this training on taking up the post.) Additional eligibility requirements Citizenship requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. Skills, competencies and/or knowledge Candidates must demonstrate: Technical / Professional • Sufficient technical knowledge to carry out the duties and responsibilities of the post. • Awareness of health & safety regulations and risk management, as relevant to the role. • Evidence of computer skills including the use of Microsoft Word, Excel, e-mail and the internet, as relevant to the role. • Evidence of experience and ability to perform hands-on maintenance repair work on equipment with tools, if required. Leadership and Team Work • Leadership and team management skills, including the ability to work within a multidisciplinary team. Planning and Organisational Skills • Knowledge and experience of managing budgets. • Evidence of effective planning and organising skills, including awareness of resource management and the importance of value for money. • Experience of the development of work schedules for personnel and contractors. • Experience of the development of planned maintenance programs and method statements. • Experience in working effectively under pressure. Communication / Interpersonal skills • An ability to facilitate and manage groups through the learning process and the ability to give constructive feedback to encourage learning. • Effective communication skills including the ability to present information in a clear and concise manner, written and verbal. • An ability to receive and implement instructions in an effective and efficient manner. • An ability to develop and write technical engineering reports. Problem Solving & Decision Making • The ability to evaluate information, solve problems and make decisions in a timely manner. • The ability to work within a multi disciplinary team to resolve problems and implement solutions. Commitment to Providing a Quality Service • A commitment to providing a quality service including an awareness and appreciation of the service user such as patients, medical and non-medical staff. Tenure The current vacancy available is permanent and whole time. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working week The standard weekly working hours of attendance for your grade are 35 hours per week. Your normal weekly working hours are 35 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent. You are required to work agreed roster/on-call arrangements advised by your Reporting Manager. Your contracted hours are liable to change between the hours of 8.00am and 8.00pm over seven days to meet the requirements for extended day services in accordance with the terms of collective agreements and HSE Circulars. Annual leave The annual leave associated with the post will be confirmed at Contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004. Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. Public Servants not affected by this legislation: Public servants joining the public service or re-joining the public service with a 26-week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70.
Cleaner
THE POSITION The Council is seeking applications from suitably qualified candidates with relevant experience for the position of Permanent & Temporary Part Time Cleaner in Wicklow Town. It is proposed to form a panel of qualified candidates from which vacancies will be filled during the lifetime of the panel. The successful candidate(s) may be assigned as required to any premises/location in use by the Council in Wicklow Town, now or in the future, under the Chief Executive’s control. The purpose of the role is to provide an efficient and effective cleaning service for offices/building, ensuring a high standard of cleaning is delivered and maintained, meeting expectations. QUALIFICATIONS 1. Character Candidates shall be of good character. 2. Health Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Education, Experience, etc. Candidates should have a general standard of education such as will enable the applicant to satisfactorily perform the duties of the position. Candidates must satisfy the local authority that they have adequate experience relevant to the role. DESIRABLE SKILLS & EXPERIENCE • Good communication and interpersonal skills. • Self-motivated with a record of demonstrating initiative and ability to use judgement in a workplace environment. • Capacity to contribute to and work well in a team. • Sufficient knowledge and understanding of Health & Safety requirements. • Flexibility in terms of working hours as the duties can involve working outside of normal hours as required. DUTIES & RESPONSIBILITIES The person employed shall be required to carry out, under the supervision of the Caretaker and other supervisory staff, such duties as may be assigned to him/her from time to time. Main duties/responsibilities include: • To clean all areas as laid down in the cleaning specifications e.g. vacuuming, dusting/cleaning & washing of offices, kitchen, toilets, stairwells etc. • To use cleaning materials and consumables as recommended by suppliers and Wicklow County Council Caretaker’s/other supervisor’s recommended instructions. • Other duties as assigned from time to time. • To use equipment within Health and Safety Regulations and report any faults. • Be responsible for own health and safety as well as colleagues. • To adhere to COSHH regulations on consumables and the use of protective clothing and equipment. PRINCIPAL CONDITIONS OF EMPLOYMENT A panel may be formed from which future Cleaner positions may be filled. The position will be part time and pensionable. Any panel formed will be used to fill permanent or temporary Cleaner positions that may arise during the lifetime of the panel. The positions are part time, pensionable and permanent/temporary as appropriate. Probation Where persons who are not already permanent employees of a local authority are appointed, the following provisions shall apply: (a) there shall be a period after such appointments take effect during which such persons shall hold such office on probation; (b) such period shall be three/six months but the Chief Executive may at his discretion extend such period; (c) such persons shall cease to hold such employment at the end of the period of probation unless during such period the Chief Executive has certified that the service of such persons is satisfactory. Salary €17.54 – €19.62 gross per hour in accordance with Circular EL 07/2025. The salary shall be fully inclusive and shall be as determined from time to time in line with national policy. The holder of the office shall pay to the local authority any fees or other monies (other than his/her inclusive salary) payable to and received by him/her by virtue of his/her office or in respect of services which he/she is required by or under any enactment to perform. Hours of Work Approximately 20 hours per week. Please indicate on your Application Form your preference for Daytime Hours / Evening Hours. The position will require an element of flexibility from time to time. Travel The holder of the office may be required to hold a valid Irish/EU full driving licence for class B vehicles or a licence acceptable to NDLS for exchange, free from endorsement and disqualification. They must be a competent driver and shall drive a motor car in the course of his/her duties and for this purpose provide and maintain a car to the satisfaction of the Local Authority. The Local Authority must be indemnified on their insurance. Garda Vetting Candidates may be subject to Garda Vetting. Appointment(s) will be considered having regard to receipt of satisfactory Garda Vetting, particularly to determine suitability to work with children/vulnerable adults. Health For the purposes of satisfying the requirements as to health it will be necessary for successful candidates, before they are appointed, to undergo at their expense a medical examination by a qualified medical practitioner to be nominated by the local authority. On taking up appointment the expense of the medical examination will be refunded to candidates. Residence Holders of the office shall reside in the district in which their duties are to be performed or within a reasonable distance thereof. Annual Leave The standard Annual Leave entitlement per year is 100 hours (on a pro rata basis) exclusive of public holidays. Retirement Age There is no mandatory retirement age for new entrants to the Public Service as defined in the Public Services Superannuation (Miscellaneous Provisions) Act 2004. Persons who are NOT new entrants to the Public Service as defined in the Public Services Superannuation (Miscellaneous Provisions) Act 2004 and the Public Service Superannuation (Age of Retirement) Act 2018 are subject to a compulsory retirement age of 70 years. With effect from 1st January 2013, persons who are pensionable under the terms of the Single Public Service Pension Scheme will have a minimum retirement age of 66 years initially rising in line with the State Pension age changes. Members of the Single Public Service Pension Scheme have a compulsory retirement age of 70 years.
Finance Manager
The Role The successful candidate will play an important role in the Finance team within the MHC, in addition to undertaking and managing projects and relevant work. The successful candidate will be required to engage and communicate effectively with various stakeholders, including staff and external stakeholders, e.g., officials from government departments and service providers. The appointee will also be required to liaise with the Comptroller and Auditor General (C&AG) to complete the yearly audit and the MHC’s funding Departments to ensure the MHC can drawdown its grant income to enable it to discharge its statutory responsibilities and achieve value for money. As a Higher Executive Officer, the holder of the post will be expected to actively contribute to the overall development of the MHC and to promote its policies and values. Key Responsibilities Under the overall direction of the Head of Corporate Operations, the Higher Executive Officer key duties and responsibilities include: • Preparing monthly management accounts in conjunction with the accountancy service provider including variance analysis and preparing ad hoc reports as required for Senior Management, Board of the Commission and the Finance, Audit and Risk Committee. • Overseeing purchase order and requisition processes. • Providing financial and accounting advice, direction and leadership within the organisation. • Overseeing financial services/supports provided by external contractors. • Managing the finance function. • Supporting HR with payroll. • Ensuring compliance with financial legislation and relevant accounting standards. • Responsibility for drafting Annual Financial Statement and assisting with the submission to the Comptroller and Auditor General (C&AG) for audit. • Leading the annual C&AG audit and responding to related queries. • Dealing with any internal audits concerning internal financial controls. • Providing regular expenditure reports to government departments. • Responding to parliamentary questions and other queries related to the finance function. • Liaison with banks and other relevant agencies. • Assessing, further developing and implementing system changes or processes to enhance internal controls. • Supporting the drafting of the annual budget for submission to the relevant Government Departments, by liaising with Senior Management to ensure the budget is in line with the Strategic and Business Plans of the MHC. • Developing a phased budget by month, to allow for budget management and reporting. • Operating as a resource to Divisional Heads, providing financial advice to assist decision making and general business planning. • Representing the finance function as required e.g. Finance Audit and Risk Committee. • Assisting in the development of business cases. • Working as required with the Procurement function to ensure the Commission receives value for money when tendering for goods and services and in line with the Commission’s procurement policy. • Maintaining financial files and records. • Overseeing all Travel and Subsistence Claims. • Overseeing all payments made in relation to Mental Health Tribunals and DSS panels. Reporting and Working Relationships The Higher Executive Officer is part of the Corporate Operations Division and manages the finance team. They report directly to the Head of Corporate Operations. Essential Requirements In addition to the person specification, the candidate must possess, by the closing date, the following: • A relevant professional accounting qualification. • Membership of a recognised accounting body. • A minimum of three years relevant work experience. • Proven experience of financial management, planning and budgeting. • IT literacy with a proficiency in usage of accounting software e.g. Sage, Microsoft Office and CRM systems. • Can demonstrate effective project management and ability to work on multiple projects at the same time and to adapt to changing priorities and adaptable to change. • Excellent written and oral communication skills. • An aptitude for precision, attention to detail and commitment to quality results. • Excellent interpersonal skills including experience of interacting effectively with a range of statutory and non-statutory agencies. • Good judgement, decision-making, analysis, and problem-solving skills. • Evidence of an ability to work on own initiative complemented by a capacity to lead a team. • Planning and organisational skills with the ability to work to tight deadlines and prioritise tasks. Desirable The following criteria are considered desirable for the post: • Knowledge and understanding of governance requirements in the public sector. • Experience in performance management and development of staff. Competencies The person appointed to the role of Higher Executive Officer will be required to show evidence of the following competencies: Analysis & Decision Making • Gathers and analyses information from relevant sources, whether financial, numerical or otherwise, weighing up a range of critical factors. • Takes account of any broader issues and related implications when making decisions. • Uses previous knowledge and experience in order to guide decisions. • Makes sound decisions with a well-reasoned rationale and stands by these. • Puts forward solutions to address problems. Management & Delivery of Results • Takes responsibility and is accountable for the delivery of agreed objectives. • Successfully manages a range of different projects and work activities at the same time. • Structures and organises their own and others work effectively. • Is logical and pragmatic in approach, delivering the best possible results with the resources available. • Delegates work effectively, providing clear information and evidence as to what is required. • Proactively identifies areas for improvement and develops practical suggestions for their implementation. • Demonstrates enthusiasm for new developments/changing work practices and strives to implement these changes effectively. • Applies appropriate systems/processes to enable quality checking of all activities and outputs. • Practices and promotes a strong focus on delivering high quality customer service, for internal and external customers. Team Leadership • Works with the team to facilitate high performance, developing clear and realistic objectives and addressing performance issues if they arise. • Provides clear information and advice as to what is required of the team. • Strives to develop and implement new ways of working effectively to meet objectives. • Leads the team by example, coaching and supporting individuals as required. • Places high importance on staff development, training and maximising skills and capacity of team. • Is flexible and willing to adapt, positively contributing to the implementation of change. Interpersonal & Communication Skills • Builds and maintains contact with colleagues and other stakeholders to assist in performing role. • Acts as an effective link between staff and senior management. • Encourages open and constructive discussions around work issues. • Projects conviction, gaining buy-in by outlining relevant information and selling the benefits. • Treats others with diplomacy, tact, courtesy and respect, even in challenging circumstances. • Presents information clearly, concisely and confidently when speaking and in writing. • Collaborates and supports colleagues to achieve organisational goals. Specialist Knowledge, Expertise and Self Development • Has a good understanding of the production processes related to the development of evidence based guidance documents and standards. • Has a clear understanding of the roles, objectives and targets of self and team and how they fit into the work of the unit and Department/Organisation and effectively communicates this to others. • Has high levels of expertise and broad Public Sector knowledge relevant to his/her area of work. • Focuses on self-development, striving to improve performance. Drive & Commitment to Public Service Values • Strives to perform at a high level, investing significant energy to achieve agreed objectives. • Demonstrates resilience in the face of challenging circumstances and high demands. • Is personally trustworthy and can be relied upon. • Ensures that customers are at the heart of all services provided. • Upholds high standards of honesty, ethics and integrity. Eligibility to Compete Candidates must, by the date of job offer, be: a) A citizen of the European Economic Area. The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or Switzerland and has a stamp 4 visa. A permanent, full-time contract of employment with the MHC will be offered to the Higher Executive Officer on terms and conditions determined by the MHC, with the consent of the Minister for Health and the Minister for Public Expenditure and Reform. Salary The Higher Executive Officer salary scale (rates effective 1 August 2025) is as follows: €58,847 - €60,567 - €62,285 - €64,000 - €65,723 - €67,437 - €69,157 - €71,637¹ - €74,112² LSI 1 after 3 years satisfactory service at the maximum. LSI 2 after 6 years satisfactory service at the maximum. Candidates should note that entry will be at the minimum point of the scale and will not be subject to negotiation and the rate of remuneration may be adjusted from time to time in line with Government pay policy. This rate will apply where the appointee is an existing civil or public servant appointed on or after 6 April 1995 or is newly recruited to the MHC and is required to make a personal pension contribution. Different terms and conditions may apply if immediately before appointment you are a current serving civil/public servant. Note: Salary for the purposes of calculation of superannuation benefits may differ from the above depending on individual circumstances. Payment Arrangements Payment will be made fortnightly in arrears by Electronic Fund Transfer (EFT) into a bank account of the successful candidate’s choice. Payment cannot be made until a bank account number and bank sort code has been supplied to the MHC. Statutory deductions from salary will be made as appropriate. A staff member appointed to the post of Higher Executive Officer will agree that any overpayment of salary or travel and subsistence may be deducted from future salary payments due in accordance with the Payment of Wages Act 1991 (as amended). In accordance with that Act, the MHC will advise the staff member in writing of the amount and details of such overpayment and give at least one week’s notice of the deduction to take place and will deduct the overpayment, at an amount that is fair and reasonable having regard to all the circumstances, within six months of such notice in accordance with the Act. Tenure The appointment will be based on a permanent, full-time contract of employment with the MHC. The probationary period will be for a period of nine months from the date of appointment. Notwithstanding this paragraph and the paragraph immediately following below, this will not preclude an extension of the probationary period in appropriate circumstances. During the probationary period, a staff member’s performance will be subject to review by the line manager to determine whether the staff member: (i) has performed in a satisfactory manner; and (ii) has been satisfactory in general conduct. Prior to completion of the probationary period a decision will be made as to whether the staff member will be retained. This decision will be based on the staff member’s performance assessed against the criteria set out in (i) and (ii) above. The detail of the probationary process will be explained to the staff member by the MHC on commencement of employment. Notwithstanding the preceding paragraphs in this section, the probationary period may be terminated at any time prior to the expiry of the term of the contract by either side in accordance with the Minimum Notice and Terms of Employment Acts 1973 to 2005. Location The usual place of work for the Higher Executive Officer will be MHC, Waterloo Exchange, Waterloo Road, D04 E5W7. The MHC reserves the right, at its discretion, to change this location to any other place within Ireland. Staff at the MHC can apply for a blended working arrangement as per the MHC Blended Working Policy. Hours of Attendance Hours of attendance will be fixed from time to time but will amount, on average, to not less than 40 hours gross of rest breaks or 35 hours net of rest breaks per week. The successful candidate will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of his/her duties, subject to the limits set down in the working time regulations. This may include working evenings and weekends. Outside Employment The position will be full-time, and the appointee shall not engage in private practice or be connected with any outside business that may be perceived to be conflicted with his/her official duties, impairs performance or compromises his/her integrity.
General Operative
Are you looking to become part of a collaborative team whilst maximising your potential to grow and develop within your career? Apply today. The Role. GMC are currently looking for an experienced General Operative to join our team. This role will be based in the Northeast Leinster region. The successful General Operative will be supporting the delivery of projects across all aspects of the business from a construction point of view. Key Duties and Responsibilities will include but are not limited to: Become a part of something bigger. At the heart of GMC is our people, from engineers through to customer service and we aim to work collaboratively towards our common goals. GMC is an equal opportunity employer, and we aim to recruit and retain like-minded people from diverse backgrounds with a wide range of expertise. In GMC we foster a work culture that promotes collaboration and learning, building an environment where our people have the capacity to maximise their potential whilst gaining the opportunity to continuously develop. Our Future. Since the founding of GMC in 1981 by Gerry McCloskey, GMC has grown to be Ireland’s leading Civils and Utilities company and the future for GMC is bright. We have engaged with our staff and other stakeholders to agree and publish our core values. One of our core values is to “Focus on the Future” . Our growth to date reflects the confidence that our customers have in our service delivery, in the innovative approach that we bring to how we do our work, and to our culture of safety and quality. We have ambitious plans to develop our footprint in Ireland and overseas but understand that every decision we make contributes to people’s quality of life throughout generations, and we don't take that responsibility lightly as we build Ireland’s infrastructure of tomorrow, today.
Housing Welfare Officer
General Information: County Leitrim, located in the North West of Ireland, has a growing economy, picturesque landscape, vibrant communities and a strong arts and cultural sector. Leitrim County Council’s vision is to build an economically strong, creative, inclusive county, making Leitrim the best place to live, work, invest and visit. Key to the achievement of our priorities and objectives is a skilled and committed workforce, supported by enabling technologies, efficient work processes and learning and development opportunities. We are committed to the training, support and encouragement of our staff and we offer benefits across family friendly initiatives, personal development and wellbeing of staff. The Role The Housing Welfare Officer role is based within the Housing Section of Leitrim County Council and will provide additional support to assist the Social Housing Team in the management of social housing and homelessness. The holder of the post will be working directly with people experiencing homelessness or who are at risk of becoming homeless. Tackling homelessness is a key priority and focus for Leitrim County Council. The Housing Welfare Officer will proactively work to address homelessness by providing support, prevention and sustainable housing solutions. The Council has made progress in relation to both preventative measures to prevent individuals and families entering homelessness, and to support those individuals and families experiencing homelessness to exit from emergency accommodation into secure and sustained tenancies in a timely manner. The Housing Welfare Officer will work with a focus on prevention, place-finding and generally moving clients and families on from emergency facilities to more suitable accommodation. The role will involve intensive and direct interaction with families and clients, and the provision of clear advice and support to enable them to exit homelessness. The Qualifications: Character Candidates shall be of good character. Health Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Citizenship: Candidates must, by the date of any job offer, be: i. A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or ii. A citizen of the United Kingdom (UK); or iii. A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or iv. A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or v. A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or vi. A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. Education, Training, Experience, etc. Each candidate must, on the latest date for receipt of completed application forms: (a) hold a recognised professional Social Work and/or Social Care qualification, the National Qualification in Social Work or Certificate of Qualification in Social Work or a recognised qualification in Social Care (Level 8); and (b) have satisfactory experience in social work/social care that will, in the opinion of the local authority, enable him or her to discharge the duties of the office. Notes: • Candidates must submit a copy of educational qualifications meeting the requirements of 4(a) above with their application. • Applications received without the necessary documentation will be deemed ineligible and will not be considered further. • Non-Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications. Foreign Language qualifications must also be accompanied by a translation document. Candidates must also hold a current valid and unendorsed driving licence in respect of category B vehicles or equivalent in the EU Model Driving Licence and must advise if this is not the case. A copy of licence must be submitted with your application. The Ideal Candidate Shall Have: • An understanding of the role of a Housing Welfare Officer. • Excellent professional / technical knowledge and skills. • At least 2 years’ experience working in the area of homeless service provision or similar type service. • A good working knowledge of the background to and policies which govern the provision of social housing in Ireland, including social and welfare rights and entitlements. • An understanding of homelessness and how to respond effectively. • An understanding of the representational role of elected members and of local government structures, as well as the important roles of government and non-government agencies and organisations, charities and voluntary groups involved in the area of homelessness and tenancy sustainment, and the need to work with them to deliver quality services and implement policy decisions. • Ability to conduct assessments of need in a sensitive and professional manner. • Capacity to support people experiencing homelessness to make informed decisions. • Ability to work in direct contact with a diverse range of external agencies and organisations. • Strong interpersonal, communication, organisational and negotiating skills and ability to represent the Council in a professional and credible manner. • A strong knowledge and competency regarding social housing options and an understanding of how to prevent, divert or progress from homelessness. • The ability to identify and liaise with other service providers to prevent homelessness, or minimise time spent in emergency accommodation. • Ability to ensure policies, procedures and quality standards are adhered to and maintained, in particular those that support safe services. • Ability to develop and deliver programmes and projects and to work to strict deadlines. • Self-motivation with the ability to work on their own initiative as well as an integral part of a team. • Experience of working with vulnerable adults. • Experience in relation to child protection. • Experience of managing challenging circumstances and behaviours. • Solutions focused approach. • Effective financial and resource management skills. • Flexibility and availability to work outside normal office hours as required. • Strong ICT and presentation skills. • A good understanding of safety management in the workplace including Health & Safety legislation and regulations. The Principal Terms & Conditions: The office is wholetime, permanent and pensionable. A panel will be formed from which Housing Welfare Officer vacancies arising during the lifetime of the panel (12 months) may be filled. Duties The duties of the office are to give to the local authority: (a) such other local authorities or bodies for which the Chief Executive, for the purposes of the Local Government Acts, is Chief Executive, and (b) to any other local authority or body with which an agreement has been made by the local authority or by any of the authorities or bodies mentioned in sub-paragraph (a) of this paragraph, under the general direction and control of the Chief Executive or of such other officers as the Chief Executive may from time to time determine, such appropriate services of an administrative, supervisory and advisory nature as are required for the exercise and performance of any of its powers, duties and functions as may be delegated to him or her by the Chief Executive from time to time and shall include the duty of deputising for other officers of the local authority. Reporting to the Administrative Officer or other appropriate supervisor/line manager in the Housing Department, the main duties and responsibilities of the post of Housing Welfare Officer may include but are not limited to the following: • Assessment of persons presenting as homeless, including maintaining links with other local authorities, Gardaí, Health Services Executive, Tusla, any other relevant bodies, and with internal staff within the Housing Department. • Placement of persons deemed as homeless, taking account of housing legislation, financial constraints, child protection issues, sex offenders legislation and other relevant legislation. • Organising and arranging temporary emergency accommodation within the existing services available, should it be required. • Liaising with other relevant statutory and voluntary bodies in relation to the provision of homeless services. • Operation of PASS (Homeless IT system). • Case managing families and individuals in emergency accommodation, or those in certain other types of emergency accommodation that require support, to identify their individual support needs and care plans and supporting them to engage with appropriate community and health services and developing and implementing an exit strategy from homelessness in each case. • Working with service providers in identifying suitable alternative temporary private emergency accommodation, B&B, hotel, self-catering apartments etc. • Managing Housing First, Housing Led and other homeless initiatives for families and individuals who require emergency accommodation. • Working with Approved Housing Bodies in homeless area and organising additional services required in County Leitrim. • Assisting persons in settling into accommodation and ensuring that clients are fully briefed on services available to them from external agencies. • Working with Social Housing Tenants in respect of issues identified that are putting their social housing tenancy at risk. • Assisting the Tenant Liaison Officer with Pre-Tenancy Training and other issues that may affect a social housing tenancy. • Providing support to the Assessments, Allocations and Tenant Liaison Teams within the Housing Department. • Developing and maintaining positive and productive working relationships across a range of internal and external stakeholders. • Working on an inter-agency basis and with external bodies and groups as appropriate in relation to the development and delivery of initiatives, programmes and projects. • Identifying and developing collaborative partnerships and programmes in response to identified needs. • Advising and making recommendations to the Council on policy formulation in relation to homeless services, tenant welfare services and social housing supports. • Representing the Housing Department and/or the Council on relevant committees and/or at a range of meetings and events as and when required. • Attending meetings, participating on relevant Working Groups, Committees etc as appropriate and as requested. • Compiling, preparing and presenting reports, claims and returns, including site visits, record checking, presentations and correspondence as necessary. • Keeping necessary records and compiling relevant statistics for reporting to management, elected members, government departments etc. • Engaging with housing applicants and tenants where required. • Provision of a tenant welfare service where appropriate and liaison with other appropriate persons and agencies as required, including the Tenant Liaison Officer. • Provision of advice and assistance to individual tenants with difficulties such as financial, family and personal problems. • Attendance at Case Conferences, CPC’s and other meetings as required including SPC, Council and Municipal District meetings, Community Safety Partnership and Local Traveller Accommodation Consultative Committee etc. • Referring child safeguarding concerns to the Designated Child Protection Liaison Officer and, where required, engaging with TUSLA and An Garda Síochána. • Assisting in the implementation of new and existing initiatives on all housing related matters. • Attending Court proceedings as witness on behalf of Leitrim County Council as appropriate. • Undergoing training as required, including CPD training as appropriate. • Identifying opportunities for improvements in service delivery within their work area and wider Housing Department. • Supporting and implementing change management initiatives within their work area and wider Housing Department. • Participating in corporate activities and responsibilities appropriate to the grade. • Working in compliance with Health and Safety legislative requirements, policies and procedures and safe systems of work. • Deputising for the line manager or equivalent as required. • Undertaking any other duties of a similar level and responsibility, as may be required or assigned from time to time. The particular duties and responsibilities attached to the post may vary from time to time, without changing the general character of the duties or level of responsibilities entailed. The post holder may therefore be required to perform duties appropriate to the post, other than those detailed above, and to take instructions from and report to an appropriate Officer or such designated Officer as may be assigned from time to time by the Local Authority. The role requires flexibility in terms of working hours as the duties may involve working outside of normal office hours. Salary: The salary scale for the position of Housing Welfare Officer (effective 1st August 2025) will be within the range: €44,255, €47,166, €48,547, €50,671, €52,928, €55,237, €57,580, €59,965, €62,366, €64,156, €65,971, €67,244 LSI1. Entry point to this scale will be determined in accordance with relevant Departmental Circulars. Offers of appointment to persons who are not serving local authority employees will be based on the minimum of this scale. Rate of remuneration may be adjusted from time to time in line with Government Policy. The salary shall be fully inclusive and shall be as determined from time to time. The holder of the post shall pay to the local authority any fees or other monies (other than his or her inclusive salary) payable to or received by him or her by virtue of the post or in respect of any services which he or she is required by or under any enactment to perform. Residence: The holder of the post shall reside in the district in which his or her duties are to be performed or within a reasonable distance thereof and will be required to serve in the Local Authority’s offices, or wherever assigned by the Local Authority. Leitrim County Council reserves the right to, at any time, re-assign an employee to any department or premises now or in the future.
Trainee Accountant
Company Description Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms. Our regional offices of over 2500 colleagues operate collaboratively, combining collective expertise to maximise potential. Description This role will offer the right candidate the opportunity to work directly with the Partners and give exposure to a broad range of a clients in the SME sector. This position offers a competitive financial support package to successful candidates who wish to pursue qualification with ACCA, IATI or CPA. A structured training programme is provided to enable successful candidates complete the following responsibilities: Key Responsibilities Assisting more senior colleagues in liaising with clients to gather information and communicate with clients on routine matters, such as: Providing assistance on audit engagements Preparing sole trader, partnership and Ltd company accounts Preparing corporation tax returns Preparing VAT returns Preparing management accounts Attending client premises Communicate and liaise verbally and in writing with external clients, always aiming to deliver customer service excellence. Ensure that all work is completed to a high standard in terms of timeliness and technical competence. Participate in teamwork and activities enhancing standards for the business and client. Represent the firm internally and externally a professional manner through appearance, conduct and attitude. Deliver the Xeinadin vision and values Key Requirements Entry level role Working towards AAT/ACA/ACCA or IATI desirable Additional Requirements Comfort and liking of numbers Attention to detail Process driven Strong interpersonal and communication skills Dependable and reliable team player Professional manner and appearance at all times Self-motivated and able to work with minimal supervision Confidentiality Strong computer/ Microsoft Office Skills Model Hybrid Salary Competitive Benefits • Company Pension Scheme • 25 days of annual leave + bank holidays • Additional annual leave days from certain levels of seniority • Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum • Business closure over Christmas* • Life Assurance x4 annual salary • Enhanced family leave policies • Enhanced Company Sick Pay • Employee Assistance Programme – 24/7 support, free and confidential • Corporate Discounts Platform Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as: • PMI single or family • Critical Illness Cover • Cash plan • Cycle to work • Eye care • Dental *subject to exceptions and business needs
