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Sort by: relevance | dateSocial Care Leader, Raheny ADC Young Adults
St. Michael’s House are recruiting a Social Care Leader for Raheny ADC Young Adults Full Time Permanent Contract Locations: North Dublin -Raheny ADC Young Adults St. Michael's House is presently recruiting for a full- time, permanent Social Care Leader post based in the Raheny Area. The service is currently being developed and will provide supports to 16 Service Users. Candidates require experience of leading a staff team in providing a high-quality person-centred Day Service based on the interim standards set out in New Directions. The Social Care Leader will typically work as part of a wider multi-disciplinary team. The primary aim is to provide interventions necessary to address any issues preventing the people who attend our services from living their best life. DUTIES AND RESPONSIBILITIES: Key duties associated with the role: Closing Date: 10th November 2026 at 5pm Shortlisting will happen and candidates who meet criteria will then be notified of an interview date. Please note, only shortlisted candidates will be contacted. Informal enquires: Informal enquiries can be made to – Elaine Brennan - elainep.brennan@smh.ie Please note that a twelve month panel will be formed from this competition from which future vacancies may be filled. Candidates who meet criteria will then be notified of an interview date. Candidates should note that canvassing will disqualify them. St. Michael’s House is an equal opportunities employer.
Insurance Administrator
Introduction At Pen, we don’t just underwrite risk, we unlock possibility. We’re a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, we’re transforming what it means to be an MGA in today’s insurance landscape. Whether you’re shaping new products, solving complex problems, or collaborating across teams, your ideas and initiative will help deliver smarter solutions for our clients—and move the industry forward. Here, agility meets stability. Creativity meets execution. And your career meets real opportunity. At Pen, we champion innovation, value accountability, and thrive on building something better together. If you’re looking to join a team that’s rewriting the future of underwriting, we’d love to hear from you. Overview At Pen Underwriting, we're looking for an Insurance Administrator (FNOL) to join our Claims team in Wexford. This hybrid role offers the opportunity to play a key part in supporting customers at the start of their claims journey, ensuring claims are registered accurately, efficiently, and with care. Working closely with the Property Damage and Strategic Claims Lead, you'll take ownership of the First Notification of Loss (FNOL) process and provide claims administration support across a wide range of insurance products. You'll collaborate with colleagues across Claims, Underwriting and Accounts, helping to deliver a responsive service that supports both customers and business partners. If you're someone who enjoys problem-solving, building relationships, and working in a fast-paced environment where every day is different, we'd love to hear from you. At Pen Underwriting, you'll join a team of service-minded professionals who value collaboration, integrity, and continuous learning. How you'll make an impact In this role, you'll be the first point of contact when a claim is reported, helping customers navigate an important moment with professionalism and empathy. You'll manage the FNOL process from initial registration through to accurate claims administration, ensuring key deadlines and service standards are achieved. You'll work closely with insurers, loss adjusters, engineers, and other service providers to support claim progression while maintaining accurate records and documentation. You'll also partner with colleagues across the business to ensure information is shared effectively and customers receive clear, timely updates throughout the claims journey. At Pen Underwriting, you'll be part of a collaborative and supportive team where your contribution matters. The relationship builders. The problem solvers. The service-minded professionals. Together, we help deliver positive outcomes for our customers and each other.
Service Desk Supervisor
SALARY SCALE: €56,411 - €67,653 p.a. JOB DESCRIPTION JOB SYNOPSIS: Responsible for managing the ITD Service Desk which is the first point of contact for all staff, student and visitors’ queries. OVERALL JOB PURPOSE: Reporting to the Head of Service Delivery, you will manage the Service Desk team who provide support to staff and students. You will be responsible for the daily management and improvement of a customer-focused IT Service Desk function. The Service Desk Supervisor will track key performance indicators in alignment with business objectives and goals. You will also provide leadership and drive team duties, including remote troubleshooting, documentation of customer interactions, and processing customer requests, to completion. Some of the main high-level objectives of the role will be to: • Overall responsibility for incident management and request fulfilment for the Service Desk including handling escalations from the business. • Managing and co-ordinating the day-to-day activities of the Service Desk and prioritise teamwork load dependent on volumes and resource. • Produce reports, dashboards and management information relating to performance of the Service Desk and related services/processes and identifying themes and trends. • Manage, recruit, lead, motivate and develop staff in accordance with UL policies and procedures • Building and strengthening an effective relationship between the different groups within ITD to drive service improvements and effective resolution to queries • Drive best practice in line with ITIL processes and ensure that UL ITD delivers world class service. • Maintain strong relationships with stakeholders across the business ensuring that their needs and expectations are understood and managed. • Review status of open tickets daily to ensure that internal and external operational level agreements are met with clients; assign and/or escalate tickets as appropriate. • Review closed tickets to look for trends in customer requests; if trends are observed bring to the attention of management with the objective of assessing if a strategic project or change in the customer environment can reduce ticket volume. • Ensure the smooth running of all ITD Managed PC Rooms for students in accordance with established procedures and standards and that PCs are operational with installed software and that printers are available and fully functional. • Prepare and deliver presentations to specific groups of new students. • Provide professional front line support to our student customers and other key stakeholders. • Ensure user queries to the Service Desk (electronically and in-person) are satisfactorily dealt with in a timely and professional manner. • Provide updated information via user documentation and relevant web sites. • Facilitate lecturers with additional day bookings, facilitate both internal and external groups with evening, weekend and summer bookings and make available guest accounts when required. KEY ACCOUNTABILITIES: People Management • Manage the Service Desk team including the recruitment of part-time students and Coop Students. • Leads the Service Desk team in the management of service incidents and service requests. • Act as a Liaison between Head of Service Delivery and Service Desk Analysts. Service and Process Management • Working with the Head of Service Delivery to manage day-to-day operations of the ITD Service Desk in line with university objectives. • Responsible for process improvements and enforcement. • Serve as an operational escalation point for Service Desk Analysts. • Be a knowledge management leader and promote the use of KB articles. • Maintain accurate log entries of requests along with resolution details and follow-up information. • Ensure Services are delivered in line with ITIL and industry best practice. • Provide information on updates, known errors, changes in availability, new facilities etc. • Ensure all PCs and Printers in ITD managed PC rooms are operational and any faults are logged to ensure full functionality is restored as quickly as possible. • Compile and regularly update all relevant customer documentation, including relevant websites. • Facilitate teaching by allocating additional available PC room bookings. • Manage IT guest generic PC accounts. • Provide instruction to customers in their usage of systems, products and services. • Keep abreast of new ICT changes, developments and technologies appropriate to the role. • Collaborate with the Head of Service Delivery and other ITD stakeholders to continuously improve the Service Desk system. Communication and Engagement • Prepare and deliver presentations to groups of new incoming students. • Engage with other university support departments including but not limited to AR, HR, and the library to provide updated IT information. It should be noted that the above list of duties is not exhaustive and other duties and responsibilities may be assigned to the post holder from time to time. CONTEXT: Key Working Relationships & Contacts Reporting to the Head of Service Delivery, the Service Desk Supervisor will have a range of internal and external contacts and collaboration points. These include, amongst others, service desk staff, staff and student, other technical staff internal and external to the division and external support companies. Working Environment/Special Circumstances Normal office working environment. Must be able to work additional hours in exchange for time off in lieu of rare cases during period of peak demand to meet system deadlines DIMENSIONS: Staff - Service Desk team members. Customer - Students, staff and visitors. Operational and Administrative - The position is responsible for the supervision of the Service Desk team, the provision of high-quality computing services to staff and students. KNOWLEDGE, FUNCTIONAL SKILLS, EXPERIENCE & QUALIFICATIONS: Knowledge • Experience within a Service Desk Management/Supervisory role. • Familiarity with ITSM tools such as TOPdesk, Freshservice, Ivanti, ServiceNow or similar platforms. • Extensive support knowledge of Windows and Apple. • Experience using Service Desk tools including remote access tools. • Experience of identifying and introducing improvements to a team and leading through change. • Experience working in a fast-paced complex environment. • Excellent communication skills. • Understanding of knowledge management principles and self-service support models. Experience • At least 3 years relevant experience, part of which includes direct supervision of line staff, in a medium to large IT department. Qualifications • A primary degree in a relevant subject or substantial relevant IT supervisory experience in one or more large organisations. Essential Criteria: • Experience leading, supervising and developing Service Desk staff to deliver a high-quality support service. • Experience managing day-to-day Service Desk operations, ensuring tickets are prioritised and resolved within agreed SLAs. • A strong customer focus. • Ability to work with diverse groups of stakeholders to manage and deliver outcomes. • Ability to work in a professional manner, accurately and with attention to detail. • Ability to handle confidential information and materials. • Ability to use initiative and to learn new skills. • Excellent report writing. • Ability to communicate technical information and ideas clearly and concisely to non-technical people. Desirable Criteria: • Experience monitoring workload, performance metrics and customer satisfaction levels, taking corrective action where required. • Experience coordinating incident resolution and escalation activities across technical teams and third-party suppliers. • Ability to facilitate training, knowledge transfer and onboarding activities.
Communications Operator (Recruit Training Pathway)
Description Communications Operator, Defence Forces Irish Defence Forces A career as a Trainee Communications Operator (Comm Op) in the Irish Defence Forces offers the opportunity to work at the heart of military operations while developing valuable technical skills. The Defence Forces (Óglaigh na hÉireann) are the combined armed forces of Ireland (Army, Navy and Air Corps), responsible for defending the State, supporting national security, and contributing to international peace and security. Our personnel operate to the highest professional standards, working with discipline, initiative, and teamwork in a wide range of roles. Trainee Communications Operators join the Defence Forces as General Service Recruits . During your initial twelve weeks of Recruit Training , you will develop the core military skills required of all Defence Forces personnel, including discipline, teamwork, fitness, and leadership. This is followed by a further twelve weeks of 2-3 Star training , where you continue to build your military knowledge and experience. On successful completion of this training, you will progress to specialist Communications Operator training within the CIS Corps (Communications and Information Services) . Here you will learn how to operate and maintain military communications systems, providing secure and reliable voice, data, and radio communications that support Defence Forces units during training, daily operations, and overseas deployments. Whilst undergoing these three elements of training, in addition to full pay, you will also receive free meals and accommodation within the barracks. You will also have access to free medical care (dentist, pharmacy, physio etc.) and gym facilities. Communications Operators play a critical role in ensuring that commanders and units remain connected during operations. The role combines technical training, problem-solving, and teamwork , and offers opportunities to work with modern communications technology in a fast-paced and dynamic environment. This career path is ideal for motivated individuals who enjoy technology, teamwork, and working in a disciplined operational setting . It provides the chance to develop specialist or enhance technical skills, including the opportunity to become a CIS Technician while building a rewarding career serving with the Irish Defence Forces both at home and overseas. In acquiring these technical skills, the CIS Corps provides career path opportunities, to support Cyber Domain, Army, Navy, Air Corp, Special Operations Forces and Intelligence capabilities. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Sample Registration Officer
We are currently seeking to recruit a Sample Registration Officer to join our Pre Analytics team (Sample Reception) at the Eurofins Biomnis laboratory in Sandyford, Dublin18. This is an excellent opportunity if you are looking to grow and progress in your career. If you have excellent attention to detail ability, a dedicated team player with good typing skills, and medical terminology knowledge would be an advantage, join us and help continue the development of your career and of our company. Training and development support will be given to you to help your progression within the organisation. You will receive an overall benefits package, including:
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Associate Director, Manufacturing
Associate Director – Manufacturing Location: Craigavon, UK Hours: 35 hours per week: Monday – Friday Salary: Competitive plus an excellent Bonus scheme and Benefits package Business Unit : Pharma Services Open To : Internal and External applicants Ref No.: HRJOB11993 Who we are: With over 55 years’ experience, Almac Pharma Services is an established, reliable and world leading outsourcing partner to the global pharmaceutical and biotechnology industry. The company provides tailored, quality-led and timely solutions from early and late phase pharmaceutical development, clinical and commercial drug product manufacture, product launch through to commercial packaging and global distribution. The Role: As Associate Director – Manufacturing, you will provide strategic leadership and technical direction across all GMP manufacturing activities within the Technical Operations Department. You will ensure operations are delivered safely, efficiently and in full compliance with regulatory and client requirements. Acting as the senior technical lead, you will oversee process and cleaning validation, support the introduction of new equipment, facilities and utilities, and provide expert technical guidance to clients. Through your leadership, you will help ensure products are consistently manufactured to the highest standards of quality. What you will need to be successful: Further Information For more information on the role responsibilities and the essential and desirable criteria, please review the job description attached to this job posting. This role will require coverage beyond normal working hours as and when required. It is a condition of your employment that you can fulfil this element of the role. How to apply Apply online and tailor your CV to outline how you meet the role criteria. Please upload your CV in PDF format where possible. Why Build your career at Almac? A fantastic salary and benefits package is available, including annual bonus, generous holiday allowance, healthcare reimbursement scheme, and a rewarding role where your work contributes to the advancement of human health. At Almac, our people are at the heart of everything we do. Your future matters — and our approach is simple: we support, develop and reward our people, build fulfilling careers and together we advance human health. Find out more about our Support, Develop, and Reward initiatives here: https://www.almacgroup.com/careers/life-at-almac/ Closing Date We will no longer be accepting applications after 5pm on Friday 20th November 2026. RECRUITMENT AGENCIES PLEASE NOTE: Almac will only accept applications from agencies/business partners that have been invited to work on this role by our Talent Acquisition team. Speculative candidate CV’s received or submitted directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation.
Cleanroom Microbiologist
Cleanroom Microbiologist Job Overview The Cleanroom Microbiologist will be mainly based in our manufacturing areas and will be responsible for gathering samples from these areas for quality assurance purposes. This is an important role which requires dedicated individuals who can work largely unsupervised using their own initiative, who are capable of employing good time-management and organisational skills. Key tasks of the role include: Contact : recruitment@norbrook.co.uk
Tree and Woodland Officer
Key Purpose Develop, implement and manage a Tree Management System to ensure Council managed trees and woodlands are compliant with Council’s Health & Safety Management system. Promote the benefits of trees and woodlands across the district. Duties and Responsibilities 1. Develop implement and maintain an audit of Council’s trees and woodlands informing the development of a Tree Management System using Microsoft Office and ArcMap GIS software. 2. Carry out cyclical inspections and audits of Council owned trees and woodlands to ensure H&S requirements are being met. Produce a risk based tree management plan prioritising actions in relation to risk posed. 3. Programme emergency and routine tree works in full consideration of Council’s procurement requirements. 4. Oversee the implementation of tree works by Council staff and contractors. 5. Liaise with Forestry Services to ensure that Council are compliant with its legal obligations under the conditions of the signed licence agreements. 6. Lead the development and implementation of woodland management plans in conjunction with the Green Infrastructure Project Officer, Climate & Biodiversity and/or other nominated officer(s). 7. Identify and implement opportunities for tree planting and woodland creation across the Council district in conjunction with other relevant stakeholders. 8. Prepare reports, presentations, and press releases and other associated marketing and communications material to promote tree and woodlands. 9. Promote and develop public interest in trees and woodlands including participating in partnership projects and engagement with volunteer groups. 10. Review existing Tree Preservation Orders and make recommendations for new orders as necessary with Planning Officers. 11. Provide professional advice and guidance to development control in respect of tree protection and management on development sites as required. 12. Deputise for the Green Infrastructure Team Lead (Services) as required and attend Council meetings to present project updates as and when required. 13. Managing all budget, finance, procurement requirements in relation to tree and woodland management. 14. Contribute to the Council’s Climate Pledge and sustainability objectives by promoting environmentally responsible practices and supporting climate action initiatives within the scope of the role. 15. Participate in and ensure compliance with all Council policies and procedures and operate within the highest standards of personal behaviour which reflect the core values of the organisation. 16. Ensure full compliance with Health and Safety requirements and legislation in accordance with Council’s Policies and Procedures. 17. Comply with and actively promote the Council’s policies and procedures on all aspects of equality. 18. Undertake any other duties appropriate to scale, which may be required from time to time. The postholder should be aware that the responsibilities of the post may be subject to change as a result of organisational change. The Council therefore reserves the right to change the duties of the post by adding to or amending the range of responsibilities. The postholder will be required to be flexible and adaptable to meet the changing needs and requirements of the organisation. Qualifications Experience A Level 4 qualification in Arboriculture eg a Technician’s Certificate in Arboriculture. A minimum of two years’ experience in each of the following areas: • Tree risk assessment • Woodland management • Budget management • Procurement and contract supervision • Working with a range of stakeholders • Use of Microsoft Office applications Technical Competencies/Knowledge It is essential that applicants possess: • Tree identification skills and the ability to identify/diagnose pest and disease, injury, decay and structural defects. • Knowledge of the condition assessment of trees to include visual tree assessment and decay detection methods. Other Applicants must have access to a form of transport to carry out the duties of the post.
Customer Care Advisor
Join a Growing Business Where Customer Service Matters Are you passionate about helping people and delivering outstanding customer experiences? Do you enjoy building relationships, solving problems, and making a real difference to customers every day? If so, we'd love to hear from you.Dreams and Sofatime are looking for a Customer Care Advisor to join our friendly and supportive team on a permanent, full-time basis.This is an exciting opportunity to become part of a successful and rewarding business where your contribution is valued, your voice is heard, and no two days are the same. About the Role... As a Customer Care Advisor, you'll be at the heart of our customer journey, providing exceptional support and helping customers find solutions that meet their needs.This role is about much more than answering calls and emails. You'll build strong relationships with customers, take ownership of enquiries, and work closely with colleagues, stores, and suppliers to deliver positive outcomes.We're looking for people with personality, empathy, and a genuine desire to help others. If you're someone who enjoys talking to people, solving problems, and delivering great service, this could be the perfect role for you. What You'll Be Doing... We are proud to be an equal opportunities employer and are committed to creating a diverse and inclusive workplace where everyone has the opportunity to thrive.
