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Assistant Staff Officer

The HSEMallow, Cork€36,109 - €55,463 per year

Remuneration The salary scale for the post as of (01/02/2026) €36,109, €38,241, €39,097, €41,260, €43,240, €44,973, €46,651, €48,914, €50,560, €52,235, €53,829, €55,463 LSIs New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Purpose of the post To provide administrative support within a function and to supervise clerical staff under their remit in a busy work environment. Principal duties and responsibilities The position of Grade IV encompasses both managerial and administrative responsibilities, which include the following: Administration • Ensure the efficient day-to-day administration of area of responsibility • Ensure that deadlines are met and service levels maintained • Support the preparation and issuing of office documentation (correspondence, reports, etc.) to the highest possible standard by monitoring and reviewing the work of the team to ensure quality and accuracy • Ensure that archives and records are accurate and readily available • Maintain confidentiality of documentation, records, etc. • Maximise the use of technology in ensuring work is completed to a high standard • Ensure line management is kept informed of issues • Ensure that stakeholders are kept informed and that their views are communicated to middle management • Organise and attend meetings as required • Take minutes at meetings and prepare for timely circulation following meeting • Active monitoring and management of waiting lists • Active monitoring and management of breeches / potential breeches • Management of patients for Inpatient Day Case and Outpatient Attendances Customer Service • Promote and maintain a customer focused environment including monitoring efficiency of service provided by the team and notifying Line Manager of any deficiencies • Ensure that service users are treated with dignity and respect • Act on feedback from service users / customers and report same to Line Manager Human Resources / Supervision of Staff • Manage the performance of staff • Ensure an even distribution of workload amongst the team, considering absence due to annual leave etc. • Supervise and ensure the well-being of staff within own remit • Co-operate and work in harmony with other teams and disciplines Service Delivery and Improvement • Actively participate in innovation and support change and improvement initiatives within the service; implement agreed changes to the administration of the service • Encourage and support staff through change processes • Implement agreed changes to administration of the service Standards, Policies, Procedures and Legislation • Maintain own knowledge of employer policies, procedures, guidelines and practices, to perform the role effectively and to ensure current work standards are met by own team • Maintain own knowledge of relevant regulations and legislation e.g. Financial Regulations, Health & Safety Legislation, Employment Legislation, FOI Acts, GDPR • Ensure consistent adherence to procedures within area of responsibility • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him / her from time to time and to contribute to the development of the post while in office. Eligibility criteria Qualifications and/or experience Professional Qualifications, Experience, etc. a) Eligible applicants will be those who on the closing date for the competition: i. Have satisfactory experience as a Clerical Officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 Or ii. Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irish1. Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination. Or iii. Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction Or iv. Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland, (QQI). Note1: Candidates must achieve a pass in Ordinary or Higher-level papers. A pass in a foundation level paper is not acceptable. Candidates must have achieved these grades on the Leaving Certificate Established programme or the Leaving Certificate Vocational programme. The Leaving Certification Applied Programme does not fulfil the eligibility criteria. and (b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Other requirements specific to the post You are required to work agreed roster/on-call arrangements advised by your Reporting Manager. Your contracted hours are liable to change between the hours of 8.00am and 8.00pm over seven days to meet the requirements for extended day services in accordance with the terms of collective agreements and HSE Circulars Post Specific Requirements Practical experience of IT systems and Microsoft Office to include Word, Excel, Outlook and PowerPoint Additional eligibility requirements: Citizenship requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Professional Knowledge & Experience • Demonstrates knowledge and experience relevant to the role as per the duties & responsibilities, eligibility criteria and post specific requirements of the role • Maximise the use of ICT, demonstrating excellent computer skills particularly Microsoft Office, Outlook etc. • Demonstrate the ability to work in line with relevant policies and procedures • Demonstrates a general knowledge of the health service and how it works Planning and Managing Resources • Demonstrate the ability to plan and organise own workload and that of others in an effective and methodical manner within strict deadlines, ensuring deadlines are met • Sets realistic goals and time-scales, taking account of potential problems and competing priorities • Devotes time and energy to the most important task at any given time • Maintains an awareness of value for money Commitment to a Quality Service • Demonstrate a commitment to providing a quality service • Demonstrate awareness and appreciation of the service user and has strong customer service skills • Embraces the change agenda; demonstrates flexibility, initiative and adaptability in a changing work environment Evaluating Information, Problem Solving & Decision Making • Demonstrate numeracy skills, the ability to evaluate information, problem solve and make effective decisions • Makes decisions and solves problems in a timely manner before they accumulate • Gathers information from enough sources and other people to make well founded decisions / solve problems Team working • Demonstrate the ability to work on own initiative as well as part of a team • Contributes to a positive team spirit • Demonstrates a willingness to become involved and help team members if they are under pressure Communication & Interpersonal Skills • Effective communication skills including the ability to present information in a clear and concise manner • Strong written communication skills • Strong interpersonal skills including the ability to build and maintain relationships with a variety of stakeholders; treats others with dignity and respect • Demonstrate the ability to influence people and events Tenure The current vacancies available are four permanent whole time. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004, the Public Service Management (Recruitment and Appointments) Act 2004, and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working week The standard working week applying to the post is to be confirmed at Job Offer stage. You are required to work agreed roster/on-call arrangements advised by your Reporting Manager. Your contracted hours are liable to change between the hours of 8.00am and 8.00pm over seven days to meet the requirements for extended day services in accordance with the terms of collective agreements and HSE Circulars. Annual leave The annual leave associated with the post will be confirmed at Contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004. Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. Public Servants not affected by this legislation: Public servants joining the public service or re-joining the public service with a 26-week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71.

5 days agoFull-timePermanent

Service Desk Team Leader

Almac GroupCraigavon, Armagh

OVERALL ROLE OBJECTIVE: The post holder will oversee the specific Service Desk team and ensure that end users are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to the identification, prioritisation and resolution of end user Service requests, including the monitoring, tracking and coordination of Service Desk functions. Drive process improvement within the Service Desk team ensure that Service Levels and procedures are adhered to. JOB SPECIFIC RESPONSIBILITIES: The post holder will: Provide leadership and direction to members of the Service Desk team (L2) Manage the processing of incoming Service Requests received by the Service Desk to ensure courteous, timely and effective resolution of end user issues Enforce request handling and escalation policies and procedures Regularly review open service requests and escalate to team members where necessary Monitor and report on closed service requests to ensure problems have been adequately resolved and completed in line with IS procedure Ensure accurate problem assessment and incident closure detail are documented and proper routing procedures are followed Track and analyze trends in Service Desk requests and generate statistical reports and metrics on a weekly basis and make recommendations to management for improved responsiveness and service levels Oversee the development, implementation and administration of Service Desk staff training. Ensure that all Service Desk team members are appropriately and adequately trained and are made aware of changes in the IS environment to better service the business In conjunction with the other Service Desk Team Leaders and Global Service Deliver Manager, drive service request volume reduction, increase first time resolution rates, reduce service request aging and improve overall customer satisfaction Be a customer advocate by liaising with business managers to understand the customer satisfaction levels within each of the business units Identify and agree the scope of roles and responsibilities for any project work being undertaken by the Service Desk team with the relevant project manager Drive improvement in the team by constantly reviewing policies and procedures and implementing change when necessary ensuring that industry best practices are implemented This role requires coverage beyond normal working hours on a regular basis and it is a condition of your employment that you are able to fulfil this requirement of the role. QUALIFICATIONS Educated to a Degree level (or equivalent) EXPERIENCE Previous experience within a supervisory/people management role Previous experience within a Team Lead role involving the prioritisation and scheduling of workload Previous experience in adhering to Service Level Agreement requirements KEY SKILLS Ability to organise, plan and prioritise tasks within a high volume, time focussed environment Ability to maintain a high level of accuracy and attention to detail in all work undertaken Excellent communication skills (both written and oral)

5 days agoTemporaryFull-time

Director Of Governance, Strategy & Project Management

AvistaDublin

We are seeking a Director of Governance, Strategy & Project Management to join the Executive Management Team and transform the lives of people with disabilities across Avista. Director of Governance, Strategy & Project Management Avista is a progressive organisation, within the disability sector which provide a wide range of services including Day, Residential and Respite support to both children and adults in various locations across Dublin ,Limerick, North Tipperary and Offaly .The organisation is looking for candidates who are committed to supporting people with intellectual disabilities and their families, in a person centered, community based, socially inclusive manner in accordance with our core values and ethos, underpinned by quality, best practice and research. Reporting to the CEO, the successful candidate will play a key role in ensuring robust compliance, effective decision-making, and the successful execution of strategic projects that enhance the quality and impact of our services. Working collaboratively with internal and external stakeholders, the Director of Governance, Strategy and Project Management will champion innovation, accountability, and continuous improvement. Location: St. Vincent’s Centre (Dublin) Contract: Permanent Full-Time (35 Hours Per Week) Salary: General Manager €86,604 - €107,727 Salary dependent on relevant public sector experience. Ref: 96399 Essential · A Degree (Level 8) in a relevant professional or health management discipline is essential. · Significant experience at senior management level. · A minimum of 5 years relevant experience working in a comparable organisation. · Proven leadership and management qualities. · A background in disability is essential · Individuals with experience in a relevant not-for-profit, public sector or healthcare setting will also be of particular interest. *Applicants should possess Level 3 behavioral competencies of the Avista competency framework. Why work with us? Please submit a Cover letter and CV as application via our website careers section at: https://www.rezoomo.com/company/avista/ Informal enquiries to Lorraine Macken, CEO Email: lorraine.macken@avistaclg.ie Closing date for receipt of applications 24th April 2026 Interviews scheduled for 8th May 2026 “A panel may be formed from which future positions may be filled across the Dublin service.” Avista is a public body and subject to Freedom of Information and Data Protection Requests. Avista is an equal opportunities employer.

5 days agoFull-timePermanent

Staff Nurse

AvistaLimerick

Avista is a person-centred, rights-based organisation that is dedicated to improving the lives of children and adults with disabilities. We provide a wide range of services including Day, Residential and Respite supports to both children and adults in various locations across Dublin, Limerick and North Tipperary. Avista is looking for candidates who are committed to supporting people with Intellectual Disabilities and their families, in a person-centred, community based, socially inclusive manner in accordance with our core values and ethos and underpinned by quality, best practice and research. . JOB ADVERTISEMENT APPLICATIONS ARE INVITED FOR THE FOLLOWING POSITION: STAFF NURSE ST. VINCENT’S CENTRE, LISNAGRY, LIMERICK. PERMANENT FULL-TIME CONTRACT (37.5 Hours Per Week). Salary: 37,788- € 56,032 *LSI *Salary subject to Relevant Public Sector Experience. REF: Essential: · Have up to date NMBI Registration. · Experience in working in the area of intellectual disability. Level 1 behavioural competencies of Avista competency framework as set out in the job description. Why work with us? Excellent Career Progression Opportunities. Comprehensive Pension Scheme Supportive and innovative working environment. Generous annual leave entitlement Paid Maternity Leave & Sick Pay scheme Bike to work Scheme Tax Saver Travel Scheme Please submit a Cover letter and CV as application via our website careers section at: https://www.rezoomo.com/company/avista/ Informal enquiries to Informal enquiries to Phillip Myers, Service Manager, email; phillip.myers@avistaclg.ie Closing date for receipt of applications 30thApril 2026. Avista reserves the right to close the competition early should a sufficient number of applications be received. “A panel may be formed from which future positions may be filled across the Limerick service.” Avista is a public body and subject to Freedom of Information and Data Protection Requests. Avista is an equal opportunities employer.

5 days agoFull-timePermanent

Operations Coordinator

CMS DistributionKiltimagh, County Mayo

CMS Distribution have an open vacancy for an Operations Co-ordinator to join our Operations team, supporting with controlling the flow of products in and out of our central warehouses.  The Operations Coordinator will be responsible for updating delivery dates, taking care of Business Unit product master data, and set up processes on SAP. This role will support with improving processes and controls within the International team, and provide operational insights to drive business performance, whilst ensuring our major International Retail partners service level requirements are not only met, but exceeded.  Role Responsibilities

5 days agoFull-time

New Business Sales Executive

GallagherDrinagh, County Wexford

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.  Overview At Gallagher, we’re not just in the business of insurance – we’re in the business of protecting what matters most to our clients. We are now seeking for a New Business Sales Executive to join our exciting time. As part of our Personal Lines team in Wexford, you’ll join a group of professionals with over 100 years of combined insurance expertise. Together, we deliver tailored insurance solutions and exceptional service to our customers. If you’re ready to be part of a global organisation that values integrity, innovation, and collaboration, this is your opportunity to make an impact. How you'll make an impact You will be responsible for generating new business opportunities and driving sales growth by offering tailored insurance solutions to individual clients. This role requires a proactive approach to identifying potential clients, understanding their insurance needs, and delivering exceptional service to build long-term relationships

5 days agoFull-time

Grounds Operative

Center ParcsBallymahon, County Longford€14.35 per hour

Longford Forest | €14.35 per hour Care for the forest that cares for our guests Join our Grounds Services team to maintain the village's grounds and landscaped areas to high standards, supporting forestry and grounds teams to keep the environment clean, safe and attractive. What you'll be doing Our values Each colleague at Center Parcs is involved in building better worlds for our guests, colleagues, communities and our environment. Contributing to our purpose means living out  our values : We care, we're brave, we're determined and we're naturally us. Sound like your kind of job? Apply online today - interviews are ongoing

5 days agoFull-time

Senior Payroll Analyst

General MotorsMunster

Job Description The Senior Payroll Analyst will be a key member of the Global Payroll & Timekeeping team, based in our Limerick office. This role partners closely with HR, People Operations, Finance, and external payroll providers to deliver accurate, compliant, and efficient payroll services across multiple EMEA countries. The successful candidate will ensure timely payroll processing, drive operational excellence, and support continuous improvement initiatives across the region. Key Responsibilities: Payroll Processing & Compliance This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. This job may be eligible for relocation benefits. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us  We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Non-Discrimination and Equal Employment Opportunities General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

5 days agoFull-time

Assembly Fitter

Terex CorporationCarrickmacross, County Monaghan

We require experienced personnel who are capable of working in a team based environment manufacturing mobile screening equipment. Main duties and responsibilities Assembly line fitting Use of power and manual tooling Reading and understanding of engineering drawings Meeting set targets whilst working on the production line Ensuring the safe and controlled movement of production parts Working as part of a team to develop continuous improvement Experience and Qualifications: Experience of fitting hydraulics Experience in mechanical fitting Experience of working in a similar environment would be desirable Knowledge, Skills and Abilities: Self-motivated and high energy Ability to work within a team Ability to work in an environment that is fluid with constantly changing priorities Action Orientation Highest level of integrity, honesty and trust Drive for results Perseverance Why Join Us • We are a global company, and our culture is defined by our Values — Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. • Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm. • Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued. • We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way. • We are committed to helping team members reach their full potential. • Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations. • We offer competitive salaries, Team Member Recognition Scheme payable in December each year, private healthcare, 23 days holidays, Company Pension Scheme, Life Assurance, Perks Discount Card. This above description is non-exhaustive and there may be additional duties in accordance with the role. All applicants must demonstrate through their application form, how they meet the criteria for the position applied for. If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.

5 days agoFull-time

Quality Control Laboratory Apprentice

Takeda PharmaceuticalWicklow

Job Description Are you looking for a patient-oriented, innovation-driven company that inspires you and promotes your career? Then take your future in your hands and become part of Takeda as a Quality Control Laboratory Apprentice This role offer unique opportunity to gain hands-on experience and comprehensive training in Quality Control (QC) practices within a cutting-edge pharmaceutical environment. Joining the team allows the applicant to develop crucial technical and soft skills while contributing to Takeda’s commitment to innovation, quality, and patient-centric values. This apprenticeship fosters professional growth, teamwork, and meaningful work that impacts global healthcare. You will be trained to possess the following skills:

5 days agoFull-timeApprenticeship
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