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Purpose of the Role To develop and lead a team of Shop Managers within the Region. To maximise sales, productivity, revenue opportunities and customer satisfaction levels through the efficient management of the Vincent’s shops by ensuring compliance within the SVP retail standards, current relevant legislation and SVP policy and ethos. Guidance and Authority The post holder is expected to operate with considerable autonomy, referring matters to their line manager when significant resistance is encountered in implementing good practices or policies, when actions may place stakeholders such as children, vulnerable adults, scheme participants, volunteers, or the Society's reputation at risk, or when decisions could substantially impact the workload of others. Principle Accountabilities The role holder will be responsible for: Business Development • Assist the Regional Manager in implementing the annual Business Development Plan for the shops in your area. • Build strong relationships with Shop Managers and their teams to support, advise, and guide efficient store operations. • Identify local opportunities and develop business plans in conjunction with Shop Managers. • Analyse category performance and space utilisation by shop; work with teams to improve results. • Promote the highest retail standards in merchandising, window displays, and shop appearance, recording findings in Area Manager reports. • Monitor retail market trends, competitor activity, and customer initiatives to identify opportunities. • Use monthly sales information to track and distribute performance data for each shop. • Highlight inconsistent performance or KPI trends to the Regional Manager. • Manage store P&Ls within your remit, ensuring financial targets are met. • Ensure EPOS compliance and understanding, providing training and support where needed. • Encourage volunteer participation and assist in recruiting new volunteers from across the community. • Support donation drives and manage end-of-line stock efficiently. • Identify and assess new opportunities for shop network expansion. • Project manage new shop openings and refurbishments, adhering to procurement policies. • Develop and maintain effective relationships with third-party contractors. • Participate fully in any National SVP retail initiatives as directed. Customer Service • Establish and promote clear guidelines for customer interaction, encouraging staff and volunteers to exceed expectations. • Foster a “sales through service” culture focused on customer satisfaction and loyalty. • Promote thank-you cards and educate the public on appropriate donations. • Ensure meet-and-greet practices are implemented where staffing allows. • Investigate and resolve customer complaints promptly, aiming to recover customer relationships. • Retain existing customers, attract new ones, and encourage participation through buying, donating, and volunteering. Team Management • Create an environment that promotes dignity, respect, and motivation for all staff and volunteers. • Ensure all new and existing team members receive proper induction and training on SVP ethos, policies, and procedures. • Set clear, measurable objectives for retail staff and provide regular performance feedback. • Assess training needs and create opportunities for staff development. • Ensure participation in scheduled training and continuous learning initiatives. • Communicate KPIs effectively across your area and support Shop Managers in meeting goals. • Conduct regular one-to-one and team meetings to maintain strong communication. • Participate in CE interviews and liaise with TUS supervisors at the local level. • Ensure all mandatory training is completed in line with SVP’s training guidelines. • Review and approve shop rosters, ensuring sufficient cover during peak hours. Compliance • Ensure all staff and volunteers are familiar with SVP guidelines, relevant legislation, and best practices. • Monitor performance and address any non-compliance issues in line with SVP policy. • Promote health and safety awareness and ensure compliance with legislation. • Maintain strong internal controls for cash handling and stock management. • Enforce compliance in staff purchase and Emergency Assistance procedures. • Act promptly and appropriately in cases of non-compliance, escalating issues as necessary. • Report compliance concerns to the Regional Manager at the earliest opportunity. Operational Risk Management • Continually assess operational risks considering changing market, legal, or regulatory conditions. • Evaluate the impact of new technologies, restructures, and economic shifts on retail operations. • Address identified risks or concerns in conjunction with line management or relevant departments. Challenges There are a number of challenges in this role, largely determined by the scale, complexity, voluntary nature and high levels of local autonomy with the Society. • Ensuring confidentiality at all times • Ensuring a friendly and supportive atmosphere at all times. Other Information In addition to the duties and responsibilities listed above, the job holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer. The job holder may also be required from time to time to work or attend training/meetings at another location. As much notice as is reasonably practicable will be given of any such requirement/change. Employees are responsible for notifying their manager in writing of any statutory rest period or break to which they are entitled to and were not able to avail of on a particular occasion and the reason for not availing of such rest period or break within one week. Education, Experience, Knowledge and Skills Required Qualifications • Professional Management qualification is desirable Experience • Multi-site experience is essential • 3+ years of high volume retail management experience over multiple locations • 3+ years’ experience of managing a large workforce, and ability to manage a wide range of staff and volunteers, across multiple locations • Experience of management in the community/voluntary sector is desirable • Full P+L accountability • A proven track record of sales growth and business development Knowledge • Knowledge of the Society and of its mission and values • Knowledge of needs and issues of the poor and disadvantaged is desirable Skills • Persuasive communication skills – ability to prepare reports present ideas clearly and concisely to a variety of audiences including members and senior management • An ability to quickly establish and maintain working relationships with a diverse range of stakeholders and manage ongoing working relationships and work plans • Project Management skills – ability to build relationships with stakeholders across all functions • Results orientated approach • Ability to guide and motivate individuals and teams to achieve key objectives • Strong conflict management skills – ability to de-escalate and resolve issues as they arise • Excellent problem solving skills in interpersonal situations both internal and external to the organisation • Demonstrable resilience and persistence in the face of barriers • Influencing and negotiating skills • Mentoring, coaching and training skills • Knowledge of EPOS, stock control systems and cash management systems. • Basic computer literacy, including the use of Microsoft Office's Word, Excel, and Outlook. • Passion for the voluntary/not for profit/sustainability retail industry • A Full Clean Driving Licence full-time access to a car The person must also demonstrate the following personal attributes: • Be honest and trustworthy • Be respectful • Be flexible • Demonstrate sound work ethics • Confidentiality • Other Salary: €50,000 per annum
Mechanical Fitter
Background: Veolia is Ireland’s leading environmental services company. We provide a comprehensive range of energy, waste and water solutions and are dedicated to carbon reduction, protecting the environment and building the circular economy. We offer all employees a benefits package as standard which includes full VHI cover, pension and education assistance. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. Mechanical Fitter Technician Location: Kilkenny, Tipperary, Laois and Surrounding Counties Duration: Permanent Overview of the role: The Technician is responsible for responding to the day to day issues that occur on sites, carrying out planned and unplanned Maintenance on equipment with minor project work and to provide support to the Maintenance manager. The role will involve effective communication and interaction with management, team members, clients, and suppliers so as to ensure that deliverables and company goals are achieved. In executing the role it is paramount that Health & Safety, Ethical and Quality requirements, both legislative and company specific. Duties of the Role include;
Mechanical Fitter
Background: Veolia is Ireland’s leading environmental services company. We provide a comprehensive range of energy, waste and water solutions and are dedicated to carbon reduction, protecting the environment and building the circular economy. We offer all employees a benefits package as standard which includes full VHI cover, pension and education assistance. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. Mechanical Fitter Technician Location: Kilkenny, Tipperary, Laois and Surrounding Counties Duration: Permanent Overview of the role: The Technician is responsible for responding to the day to day issues that occur on sites, carrying out planned and unplanned Maintenance on equipment with minor project work and to provide support to the Maintenance manager. The role will involve effective communication and interaction with management, team members, clients, and suppliers so as to ensure that deliverables and company goals are achieved. In executing the role it is paramount that Health & Safety, Ethical and Quality requirements, both legislative and company specific. Duties of the Role include;
Mechanical Fitter
Background: Veolia is Ireland’s leading environmental services company. We provide a comprehensive range of energy, waste and water solutions and are dedicated to carbon reduction, protecting the environment and building the circular economy. We offer all employees a benefits package as standard which includes full VHI cover, pension and education assistance. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. Mechanical Fitter Technician Location: Kilkenny, Tipperary, Laois and Surrounding Counties Duration: Permanent Overview of the role: The Technician is responsible for responding to the day to day issues that occur on sites, carrying out planned and unplanned Maintenance on equipment with minor project work and to provide support to the Maintenance manager. The role will involve effective communication and interaction with management, team members, clients, and suppliers so as to ensure that deliverables and company goals are achieved. In executing the role it is paramount that Health & Safety, Ethical and Quality requirements, both legislative and company specific. Duties of the Role include;
Machine Shop Material Handler
Join our team at Terex Omagh and embark on an exciting opportunity as we seek a skilled and dedicated Material Handler to contribute to our Machine Shop team. As a Material Handler at Terex, based in Omagh, you'll play a pivotal role in producing equipment that helps improve the lives of people around the world. What you’ll do:
Vehicle Fitter
We are seeking a dedicated individual to join our WAV Production team, as a Fitter, you will play a pivotal part in our mission to provide adapted vehicles that enhance mobility for individuals with disabilities, contributing to our legacy of service excellence. As Fitter you will be responsible for: Hours of work Monday - Thursday, 7.30am-5.30pm Friday, 7.30am-1.30pm
Senior Warehouse Manager
Store-All Logistics is seeking an experienced and strategic Senior Warehouse Manager to join our Tier Three Management Team. This is a key leadership role responsible for driving operational excellence across our Food, Pharma and General warehouse operations while developing high-performing teams and building strong customer relationships. Reporting to the Operations Manager, the successful candidate will work cross functionally and collaborate with key colleagues such as Quality, Transport, IT and HR. and ensure exceptional customer service. CORE AREAS OF RESPONSIBILITY ARE AS FOLLOWS: Leadership & Strategy As our Senior Warehouse Manager, the successful candidate will provide strategic leadership across multiple warehouse operations, ensuring business objectives are achieved through effective planning, strong people leadership and operational excellence. They will be responsible for: • Strategic Workforce Planning, defining both short and long-term operational goals that align with business objectives. • Driving Succession Planning, Performance Management, Personal Development Plans, Talent Management, and Capacity Planning & Modelling to support future growth and operational success. • Leading, developing, coaching and mentoring Managers, Supervisors and operational teams, creating a positive, engaged culture that motivates employees and maximises productivity. • Providing effective Execution & Oversight by coordinating resources, monitoring progress, tracking milestones and adapting workflows to ensure deadlines are achieved. • Demonstrating strong Critical Thinking and Decision-Making skills by analysing risks, solving operational challenges and making informed, commercially focused decisions. • Driving clear and effective Communication, ensuring operational objectives and expectations are understood across all functions while fostering employee engagement and morale. • Embedding Leader Standard Work through regular GEMBA walks, process confirmation and continuous monitoring of operational standards across all warehouse locations. • Leading and supporting key Operational Improvement Projects, working collaboratively with contractors, suppliers and internal stakeholders to deliver practical, solution-focused improvements. Operational Management & Excellence The successful candidate will lead the day-to-day warehouse operations, ensuring the highest standards of operational performance, quality and compliance are consistently achieved. They will be responsible for: • Delivering effective Planning & Resourcing, ensuring operational plans and workforce resources are aligned to meet all customer requirements On-Time & In-Full (OTIF). • Taking overall responsibility for Operational & Procedural Excellence, ensuring Standard Operating Procedures (SOPs) and Key Performance Indicators (KPIs) are implemented consistently across all designated warehouse operations. • Driving Operational Excellence by identifying opportunities for continuous improvement, solving operational challenges and making informed, data-driven decisions. • Maintaining warehouses in a constant state of Audit Readiness, ensuring the highest standards of compliance are achieved. • Leading Root Cause Analysis for incidents and accidents, implementing effective corrective and preventative actions. • Promoting exceptional Hygiene, Housekeeping, Quality and Health & Safety standards across all warehouse operations. • Continuously reviewing and streamlining operational processes to optimise resources, improve efficiency and maximise productivity without compromising Quality or Safety. • Ensuring Product Security, Product Integrity and effective Stock Control are maintained at all times. • Ensuring full compliance with Quality Management Systems, Health & Safety requirements and company procedures. • Utilising a range of business systems, including Microsoft 365, SharePoint, TMS (Time & Attendance), Access Control, DocuSign and Purchase Pilot, to support operational performance and reporting. Client Relationship Management Building and maintaining strong customer relationships will be a key part of this role, ensuring exceptional service delivery and long-term partnerships. The successful candidate will be responsible for: • Developing and maintaining strong Operational Relationships with customers to ensure effective collaboration and service delivery. • Leading regular customer meetings to provide updates on key operational performance, including Storage Volumes, Productivity, Overtime Requirements, Slot Utilisation, Complaints, Incidents, and Joint Project Status. • Building, maintaining and strengthening professional relationships with client contacts while ensuring the highest levels of confidentiality, professionalism and customer service. • Working collaboratively with customers and the Operations Manager during Service Level Reviews to identify opportunities for continuous improvement and operational excellence. • Developing trusted partnerships that enhance customer satisfaction and support long-term business success. KPI & Reporting The successful candidate will use performance data and reporting to drive operational excellence, support decision-making and deliver exceptional customer service. They will be responsible for: • Ensuring the Divisional KPI Dashboard is completed On-Time & In-Full (OTIF) each month, no later than the end of the first working week. • Producing accurate Daily, Weekly and Monthly Warehouse KPI Reports to monitor operational performance and support informed decision-making. • Preparing and issuing customer reports, including Monthly KPI Dashboards, Storage Capacity, Productivity, Overtime and Slot Utilisation reports. • Producing accurate Financial Reports to support payroll, customer back-charging and operational cost management. • Working closely with the Finance Team on budgets, collections, invoices and planned spend to support business performance. • Using KPI reporting, data analytics and performance insights to identify trends, drive continuous improvement and support operational excellence. Experience We're looking for someone with: • A minimum of 3-4 years' experience managing people at multiple levels within a fast-paced environment. • Experience leading large operational teams and driving performance. • Warehousing experience is desirable but not essential. • Strong IT skills, including Microsoft Office and warehouse management systems. Core Competencies The successful candidate will demonstrate: • Leadership & Strategy – the ability to inspire teams, develop future leaders and deliver strategic objectives. • Critical Thinking & Data Analytics – using operational data to make informed decisions and improve business performance. • Capacity Planning & Modelling – anticipating future operational requirements and planning resources effectively. • Emotional Intelligence – building trust, resolving conflict and creating an inclusive, positive working environment. • Relationship Building – developing strong relationships with customers, colleagues and stakeholders. • Operational Excellence – driving continuous improvement while maintaining the highest standards of Quality, Safety and Compliance. • Adaptability & Innovation – embracing change and identifying new ways to improve performance. Essential Requirements • Applicants must have the legal right to work in Ireland . Store-All is unable to provide employment permit sponsorship for this position. • A full, clean driving licence and access to your own transport are essential.
Service Advisor
Shaw Commercials is recruiting a Service Advisor to join our busy LCV Centre in Castlebar. If you enjoy working with customers, have strong organisational skills, this could be the perfect opportunity for you. To support this growth, we’re offering a €1,500 joining bonus – a great way to get started with us. Provide excellent customer service end to end from booking to return of vehicle and all the stages in between. Organise workshop schedule for the day and liaise with the workshop controller / manager. Work closely with Parts Advisor regarding parts orders and workflow planning. Organise roster for the month ahead on-line. Review staff clocking’s and approve overtime by technicians. Understand customer’s needs and requirements and maintain strong relationship. Communicate with customers throughout the day. Take bookings for the service department. Advise customers of any additional work to be carried out. Invoice work upon completion and collect payment. Communicate work carried out with the customer and discuss any matters that may require follow up. Work closely with Warranty Coordinator and Planner. Work with the marketing associate with regard to promoting the workshop. Maintain customer records and enter data into computer databases Requirements: Excellent communication skills. Previous experience as a motor service advisor is an advantage. Ideally have a technical understanding/background. Full, clean driving licence. Must be flexible.
Customer Services Coordinator
At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. The Customer Services Coordinator acts as a liaison between the customer base and the laboratory, processes requests, tackles general queries, prepares correspondence, and fulfils customer needs to ensure customer satisfaction. The day to day: Working at ALS The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities. Everyone Matters ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request. Eligibility To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa. How to apply Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.
Receptionist
ALS Minerals is internationally recognised as the global leader in providing geochemical sample preparation, analytical procedures and data management solutions, with its European hub lab based in Loughrea, Co. Galway. We are currently seeking a motivated individual to join our team as a receptionist. The successful candidate will report to the Client Services Manager. Responsibilities: ALS is proud to be an equal opportunity employer. We are committed to fostering an inclusive work environment where the different strengths and perspectives of each employee are both recognized and valued. Working at ALS The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities. Everyone Matters ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request. Eligibility To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa. How to apply Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.
