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Why This Role:
Call Centre Sales Agent
About This Role: As a Call Centre Sales Agent at eir, you'll be part of a high-energy and supportive contact centre environment, helping customers find the right broadband, mobile, and communications solutions to meet their needs. You'll play an important role in supporting eir's ambition to be Ireland's communications provider of choice while delivering exceptional customer experiences and strong sales results. This role is ideal for someone who is target-driven, enjoys speaking with customers, thrives in a competitive environment, and is motivated by commission-based rewards. Whether handling inbound sales opportunities or supporting outbound campaigns, you'll receive comprehensive training, ongoing coaching, and development opportunities to help you succeed. Why This Role: · Build valuable sales, communication, negotiation, and customer service skills. · Work in a fast-paced, target-driven environment where your success is recognised. · Develop strong product and industry knowledge through continuous coaching and support. · Help customers find solutions that genuinely meet their needs. · Contribute directly to team and business performance. · Enjoy clear opportunities for career progression and development. Benefits include · Competitive annual salary plus attractive commission structure. · Enhanced earning potential through performance incentives. · Continuous support, coaching, learning, and career development opportunities. · Staff broadband and mobile offers. · Free eir Wellness Programme and Employee Assistance Programme. · €500 Employee Referral Scheme. · Pension scheme contribution. · Discounted healthcare plan. · Tax Saver Ticket Scheme and Bike to Work Scheme. · Generous family-friendly policies. · Commitment to Diversity, Equity and Inclusion. · Paid leave benefits, including maternity and sick leave benefits. Expectations From The Role:
Retail Store Manager
About This Role: As a Retail Store Manager at eir, you will a face of our brand, leading a passionate team that drives customer satisfaction and sales success. In this role, you will be responsible for delivering exceptional customer service while managing the day-to-day operations of the store. Your primary focus will be ensuring that both new and existing customers receive personalized broadband and mobile solutions that suit their needs. You'll play a vital role in maximising revenue and enhancing eir’s position in a competitive retail market. Enjoy earning a competitive salary along with additional earnings from our attractive commission structure. Why This Role: This is an exciting opportunity to lead a thriving store while contributing directly to the success of the eir brand. As the Retail Store Manager, you’ll: · Manage the store’s daily operations and lead a motivated team. · Set and achieve monthly sales targets to grow the business. · Deliver exceptional service and provide tailored solutions to customers. · Foster a high-performance culture, motivating your team to hit goals and exceed customer expectations. Benefits include · Ongoing professional development and training opportunities. · A supportive and dynamic work environment where growth is encouraged. · The chance to make a real impact within one of Ireland's leading telecommunications companies. · Enhanced earning potential through various staff incentives. · Staff offer. · Free eir Wellness Programme & Employee Assistance Programme. · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · 22 days annual leave. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits. · Tax saver tickets and bike to work scheme. Salary and remuneration Monthly salary + competitive commission structure. Expectations From The Role: As a Retail Store Manager, you’ll take on key responsibilities, including: · Understanding Customer Needs: Engage with customers to identify their needs and offer tailored broadband and mobile solutions. · Achieving Sales Targets: Lead by example to ensure individual and team sales targets are consistently met and exceeded. · Customer Retention: Effectively manage customer queries, ensuring their issues are resolved promptly and efficiently to build long-lasting loyalty. · Operational Excellence: Oversee the daily operational aspects of the store, including stock control, cash management, and administrative duties. · Policy and Procedure Implementation: Responsible for the adherence to eir's policies and procedures to provide the highest level of service and operational standards. · Market Awareness: Stay current with industry trends and competitor offerings to provide customers with up-to-date and relevant information. Requirements For A Successful Application: Knowledge, skills and abilities · Strong communication skills with the ability to simplify complex products and services. · Ability to engage customers confidently, offering tailored solutions and building trust. · A passion for mobile technology and telecommunications, with a curiosity to stay up to date with the latest industry developments. Qualifications · Relevant diploma or certification is a plus, but not essential. · 2-5 years of retail or customer-facing experience preferred (life experience considered). · Industry knowledge is an advantage but not essential; we provide ongoing training to ensure you’re up to speed. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Retail Store Manager
About This Role: As a Retail Store Manager at eir, you will a face of our brand, leading a passionate team that drives customer satisfaction and sales success. In this role, you will be responsible for delivering exceptional customer service while managing the day-to-day operations of the store. Your primary focus will be ensuring that both new and existing customers receive personalized broadband and mobile solutions that suit their needs. You'll play a vital role in maximising revenue and enhancing eir’s position in a competitive retail market. Enjoy earning a competitive salary along with additional earnings from our attractive commission structure. Why This Role: This is an exciting opportunity to lead a thriving store while contributing directly to the success of the eir brand. As the Retail Store Manager, you’ll: · Manage the store’s daily operations and lead a motivated team. · Set and achieve monthly sales targets to grow the business. · Deliver exceptional service and provide tailored solutions to customers. · Foster a high-performance culture, motivating your team to hit goals and exceed customer expectations. Benefits include · Ongoing professional development and training opportunities. · A supportive and dynamic work environment where growth is encouraged. · The chance to make a real impact within one of Ireland's leading telecommunications companies. · Enhanced earning potential through various staff incentives. · Staff offer. · Free eir Wellness Programme & Employee Assistance Programme. · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · 22 days annual leave. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits. · Tax saver tickets and bike to work scheme. Salary and remuneration Monthly salary + competitive commission structure. Expectations From The Role: As a Retail Store Manager, you’ll take on key responsibilities, including: · Understanding Customer Needs: Engage with customers to identify their needs and offer tailored broadband and mobile solutions. · Achieving Sales Targets: Lead by example to ensure individual and team sales targets are consistently met and exceeded. · Customer Retention: Effectively manage customer queries, ensuring their issues are resolved promptly and efficiently to build long-lasting loyalty. · Operational Excellence: Oversee the daily operational aspects of the store, including stock control, cash management, and administrative duties. · Policy and Procedure Implementation: Responsible for the adherence to eir's policies and procedures to provide the highest level of service and operational standards. · Market Awareness: Stay current with industry trends and competitor offerings to provide customers with up-to-date and relevant information. Requirements For A Successful Application: Knowledge, skills and abilities · Strong communication skills with the ability to simplify complex products and services. · Ability to engage customers confidently, offering tailored solutions and building trust. · A passion for mobile technology and telecommunications, with a curiosity to stay up to date with the latest industry developments. Qualifications · Relevant diploma or certification is a plus, but not essential. · 2-5 years of retail or customer-facing experience preferred (life experience considered). · Industry knowledge is an advantage but not essential; we provide ongoing training to ensure you’re up to speed. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Retail Store Manager
About This Role: As a Retail Store Manager at eir, you will a face of our brand, leading a passionate team that drives customer satisfaction and sales success. In this role, you will be responsible for delivering exceptional customer service while managing the day-to-day operations of the store. Your primary focus will be ensuring that both new and existing customers receive personalized broadband and mobile solutions that suit their needs. You'll play a vital role in maximizing revenue and enhancing eir’s position in a competitive retail market. Enjoy earning a competitive salary along with additional earnings from our attractive commission structure. Why This Role: This is an exciting opportunity to lead a thriving store while contributing directly to the success of the eir brand. As the Retail Store Manager, you’ll: · Manage the store’s daily operations and lead a motivated team. · Set and achieve monthly sales targets to grow the business. · Deliver exceptional service and provide tailored solutions to customers. · Foster a high-performance culture, motivating your team to hit goals and exceed customer expectations. Benefits include · Ongoing professional development and training opportunities. · A supportive and dynamic work environment where growth is encouraged. · The chance to make a real impact within one of Ireland's leading telecommunications companies. · Enhanced earning potential through various staff incentives. · Staff offer. · Free eir Wellness Programme & Employee Assistance Programme. · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · 22 days annual leave. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits. · Tax saver tickets and bike to work scheme Salary and remuneration Monthly salary + competitive commission structure. Expectations From The Role: As a Retail Store Manager, you’ll take on key responsibilities, including: Understanding Customer Needs: Engage with customers to identify their needs and offer tailored broadband and mobile solutions. Achieving Sales Targets: Lead by example to ensure individual and team sales targets are consistently met and exceeded. Customer Retention: Effectively manage customer queries, ensuring their issues are resolved promptly and efficiently to build long-lasting loyalty Operational Excellence: Oversee the daily operational aspects of the store, including stock control, cash management, and administrative duties. Policy and Procedure Implementation: Responsible for the adherence to eir's policies and procedures to provide the highest level of service and operational standards. Market Awareness: Stay current with industry trends and competitor offerings to provide customers with up-to-date and relevant information. Requirements For A Successful Application: Knowledge, skills and abilities · Strong communication skills with the ability to simplify complex products and services. · Ability to engage customers confidently, offering tailored solutions and building trust. · A passion for mobile technology and telecommunications, with a curiosity to stay up to date with the latest industry developments. Qualifications · Relevant diploma or certification is a plus, but not essential. · 2-5 years of retail or customer-facing experience preferred (life experience considered). · Industry knowledge is an advantage but not essential; we provide ongoing training to ensure you’re up to speed. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Retail Store Manager
About This Role: As a Retail Store Manager at eir, you will a face of our brand, leading a passionate team that drives customer satisfaction and sales success. In this role, you will be responsible for delivering exceptional customer service while managing the day-to-day operations of the store. Your primary focus will be ensuring that both new and existing customers receive personalized broadband and mobile solutions that suit their needs. You'll play a vital role in maximising revenue and enhancing eir’s position in a competitive retail market. Enjoy earning a competitive salary along with additional earnings from our attractive commission structure. Why This Role: This is an exciting opportunity to lead a thriving store while contributing directly to the success of the eir brand. As the Retail Store Manager, you’ll: · Manage the store’s daily operations and lead a motivated team. · Set and achieve monthly sales targets to grow the business. · Deliver exceptional service and provide tailored solutions to customers. · Foster a high-performance culture, motivating your team to hit goals and exceed customer expectations. Benefits include · Ongoing professional development and training opportunities. · A supportive and dynamic work environment where growth is encouraged. · The chance to make a real impact within one of Ireland's leading telecommunications companies. · Enhanced earning potential through various staff incentives. · Staff offer. · Free eir Wellness Programme & Employee Assistance Programme. · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · 22 days annual leave. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits. · Tax saver tickets and bike to work scheme. Salary and remuneration Monthly salary + competitive commission structure. Expectations From The Role: As a Retail Store Manager, you’ll take on key responsibilities, including: · Understanding Customer Needs: Engage with customers to identify their needs and offer tailored broadband and mobile solutions. · Achieving Sales Targets: Lead by example to ensure individual and team sales targets are consistently met and exceeded. · Customer Retention: Effectively manage customer queries, ensuring their issues are resolved promptly and efficiently to build long-lasting loyalty. · Operational Excellence: Oversee the daily operational aspects of the store, including stock control, cash management, and administrative duties. · Policy and Procedure Implementation: Responsible for the adherence to eir's policies and procedures to provide the highest level of service and operational standards. · Market Awareness: Stay current with industry trends and competitor offerings to provide customers with up-to-date and relevant information. Requirements For A Successful Application: Knowledge, skills and abilities · Strong communication skills with the ability to simplify complex products and services. · Ability to engage customers confidently, offering tailored solutions and building trust. · A passion for mobile technology and telecommunications, with a curiosity to stay up to date with the latest industry developments. Qualifications · Relevant diploma or certification is a plus, but not essential. · 2-5 years of retail or customer-facing experience preferred (life experience considered). · Industry knowledge is an advantage but not essential; we provide ongoing training to ensure you’re up to speed. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Advanced Mobile Sales Specialist
About This Role: eir Business is the B2B division of eir and one of Ireland's leading providers of telecommunications, technology, cloud, cybersecurity, managed IT and workplace solutions. Supporting organisations of all sizes, from SMEs to large enterprises and public sector bodies, eir Business delivers secure, end-to-end connectivity and digital transformation services that help customers operate more efficiently, securely and effectively. Leveraging Ireland's largest mobile network, extensive fixed-line infrastructure, cloud capabilities and 24/7 expert support, eir Business partners with customers to design, implement and manage technology solutions that enable innovation, productivity and business growth. Why This Role: We are seeking a dynamic and commercially driven Advanced Mobile Sales Specialist to drive the success of our advanced mobile portfolio. This role is pivotal in bridging technology and customer engagement, combining strong sales acumen with industry expertise in next generation mobile communications. You will work cross-functionally to drive sales initiatives, advise on mobile solutions, and contribute to the evolution of our mobile offerings. Expectations From The Role:
Retail Sales Consultant
About This Role: As a Retail Sales Consultant at eir, you will be a face of our brand—engaging with customers to understand their needs and providing tailored broadband and mobile solutions that exceed expectations. In this dynamic retail role, every interaction is an opportunity to represent eir’s values, grow our customer base, and contribute to the success of your store. Enjoy earning a monthly salary along with additional earnings from our attractive commission structure. If you’re a people person with a passion for tech and a drive to hit targets, we’d love to hear from you. Why This Role: This is more than just a retail job—it’s your chance to build a career in an exciting and fast-paced industry. As a Retail Sales Consultant , you’ll: · Deliver outstanding customer service. · Work in a target-driven environment that rewards achievement. · Be part of a team where your input is valued and your success is celebrated. This role is ideal for someone who thrives in a busy setting and enjoys sales and working with people. You'll receive full training, so even if you’re new to telecoms, you’ll be set up for success. Benefits include · Earn your annual salary of €28,798 + Attractive commission structure! · Continuous support, learning and opportunities for advancement. · Enhanced earning potential through various staff incentives. · Staff offer. · Free eir Wellness Programme & Employee Assistance Programme. · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · 22 days annual leave. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits. · Tax saver tickets and bike to work scheme. Expectations From The Role: As a Retail Sales Consultant , your key responsibilities will include: · Customer Engagement: Build rapport with customers, understand their needs, and recommend the most suitable mobile and broadband solutions. · Sales Delivery: Consistently meet or exceed individual sales targets while contributing to the store’s overall performance. · Customer Experience: Handle queries and issues efficiently, ensuring every customer leaves satisfied. · Store Operations: Support daily administrative tasks, including stock control, data entry, and cash handling. · Product & Policy Knowledge: Stay up-to-date with eir’s product offerings, promotions, and store policies to ensure accurate and compliant service delivery. · Market Awareness: Keep informed of competitor offerings so you can provide customers with the most competitive and relevant information. Flexibility is essential—you’ll be required to work evenings and weekends in line with store trading hours. Requirements For A Successful Application: Knowledge, skills and abilities · Confidence in engaging with a variety of customers and understanding their needs. · Clear, effective communication skills with a strong ability to explain products and services. · A positive, target-driven mindset with a passion for providing great service. · Interest in mobile phones, broadband, and emerging technologies. Qualifications · 1–2 years of experience in retail or sales is desirable, but relevant life experience will also be considered. · A strong customer focus and a proactive attitude are key to success in this role. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Mobile Sales Specialist
About This Role: eir Business is the B2B division of eir and one of Ireland's leading providers of telecommunications, technology, cloud, cybersecurity, managed IT and workplace solutions. Supporting organisations of all sizes, from SMEs to large enterprises and public sector bodies, eir Business delivers secure, end-to-end connectivity and digital transformation services that help customers operate more efficiently, securely and effectively. Leveraging Ireland's largest mobile network, extensive fixed-line infrastructure, cloud capabilities and 24/7 expert support, eir Business partners with customers to design, implement and manage technology solutions that enable innovation, productivity and business growth. Reports to: Head of Mobile Sales, eir Business Location: St Johns Road, HSQ2|Hybrid working Why This Role: We are seeking a dynamic and commercially driven Mobile Sales Specialist to drive the success of our mobile product portfolio. This role is pivotal in bridging technology and customer engagement, combining strong sales acumen with industry expertise in mobile communications. You will work cross-functionally to drive sales initiatives, advise on mobile solutions, and contribute to the evolution of our mobile offerings. Expectations From The Role: •Pipeline Generation and Closure: Develop and execute strategies to generate and close sales pipeline across all segments, including SME, Enterprise, and Government, ensuring consistent revenue growth. •Market Share Expansion: Implement strategies to drive significant market share growth, identifying and capitalising on new business opportunities to expand our presence in the mobile communications market. •Customer Engagement: Partner with sales and account management teams to support pre-sales, solution design, and customer onboarding for mobile services, ensuring a seamless and positive customer experience. •Presales & Bid Management: Lead technical responses for mobile-related RFPs and tenders, including solution architecture, pricing, and compliance documentation. Collaborate with account managers and product teams to qualify opportunities and shape compelling proposals. Maintain and report on the Mobile pipeline, including bid tracking and prioritisation. Prepare and present materials for Bid Review Boards (BRB), including pricing briefs and commercial justifications. •Customer Engagement & Solution Design: Act as a technical advisor during customer onboarding and migration processes, particularly for enterprise and government clients. Provide guidance on mobile device management (MDM), security, roaming, and provisioning strategies. Tailor mobile solutions to meet client-specific needs. •Technical Scope & Delivery: Support the design and implementation of mobile infrastructure including APN configuration, SIM provisioning, and device enrolment workflows. Collaborate with technical teams to ensure seamless integration with platforms such as Intune, Azure AD, and zero-touch enrolment systems. Participate in device testing, quality assurance, and configuration validation for enterprise deployments. •Operational Delivery & Escalation Management: Coordinate with internal teams (care, onboarding, legal, product) to ensure smooth delivery of mobile services. Support change management, incident reporting, and project delivery activities. •Innovation & Technology Leadership: Bring innovative ideas and support the creation and launch of new service offerings including internal and external training and documentation. Monitor and evaluate emerging mobile technologies such as eSIM and Private 5G. Collaborate with product and engineering teams to assess feasibility and shape go-to-market strategies for new mobile innovations. Represent the eir business Mobile Sales function in innovation forums, vendor briefings, and technical roadmap discussions. •Documentation & Reporting: Maintain and update documentation, including service descriptions, onboarding guides, and customer-facing collateral. Produce weekly activity reports and contribute to internal performance reviews and planning sessions Requirements For A Successful Application: •Proven experience in mobile telecommunications, ideally in a presales, bid, or technical account management role. •Demonstrated ability to manage high-volume bid pipelines and coordinate cross-functional teams. •Experience with mobile infrastructure components such as APNs, SIM lifecycle management, and device provisioning. •Familiarity with enterprise mobility platforms (e.g., Intune, Azure AD, zero-touch enrolment). •Excellent communication, presentation, and stakeholder management skills. •Strong commercial acumen and ability to articulate value propositions in competitive tenders. •Experience with public sector procurement processes is a strong advantage. •Awareness of emerging mobile technologies such as Private Networks, eSIM orchestration, and 5G. •Experience engaging with vendors and partners on technical roadmaps and service evolution. •Ability to translate complex technical developments into customer-ready propositions and internal enablement materials. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Customer Service Agent
The Company EZ Living Furniture was founded in Galway in 1998. We are a family run Irish retailer operating nationwide, as well as a full online shopping experience offering delivery throughout Ireland. We are the largest independent Furniture Retailer in Ireland employing over 350 people. We are delighted to announce that we are looking for Customer Service Agents to join our Customer Service team based in Galway city. The customer service agent position is a highly customer focused support role. You must be a problem solver and willing to go beyond the call of duty to assist our existing and new customers. You must be resourceful in assisting them through all available support mediums – Phone & Email. The Person
