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Sort by: relevance | dateClinical Nurse Manager
Applications are invited for the following post: Full-time specific purpose contract Clinical Nurse Manager 2 (CNM2) in Baldoyle Day Service and Chanel Local Centre. St. Michael's House is a community-based organisation committed to providing a quality person centred service and high standard of living to people with an intellectual disability in the greater Dublin area. St. Michael’s House is committed to providing individualised supports to people so that they can enjoy experiences, opportunities and lifestyles similar to their peers. A vacancy exists for a full-time Fixed-Term Contract Clinical Nurse Manager 2 in Baldoyle Day Service & Chanel Local Centre , both are located in Baldoyle. Both day services support a total of 34 service users across the 2 locations. Both services are on the same campus . The CNM2 will be responsible for managing 2 staff teams comprising of a variety of skill mixes, from Direct support workers, social care workers to staff nurses with the support of CNM1s in both locations . Applications are invited from suitably qualified candidates. This role requires a strong ability to lead a team, to problem solve, and to work on one’s own initiative. Essential Criteria: Salary Scale: Successful candidates will be paid in line with HSE revised consolidated HSE Clinical Nurse Manager 2 Scale To apply: Apply via on-line application including cover letter on www.smh.ie/careers Please outline in your cover letter your suitability for the role considering the criteria in the above advert. Informal enquires to Alan Egan Service Manager Alan.egan@smh.ie Please ensure you submit a valid email with this application. Closing date: 17th September at 17.00 Please note that interviews for these positions will be conducted using specifically developed competencies. Job offer is subject to approval under the process of funded posts in Disability Services in the HSE and Section 38 Agencies St. Michael's House Services is an equal opportunities employer.
Medical Legal Coordinator
Relationship The Medical Legal Coordinator has a reporting relationship to the Complaints Manager and General Services Manager or other nominated manager. Key Working Relationships The post holder will work closely with the Complaints Manager, General Services Manager and Hospital Manager. The post holder will engage with: • The State Claims Agency • Executive & Senior Management Teams • Clinical Director • Directors of Nursing and Midwifery • Consultants • Departments Heads • Legal teams • SLGH staff Purpose of the Post Maintain a database of all medical negligence, public and employers’ liability claims relating to the Hospital. To seek and co-ordinate legal advice as may be requested from time to time on behalf of management and other personnel. Attendance of Insurance Review meetings in relation to outstanding portfolio of claims and having a proactive input to same. Maintenance and updating of appropriate administrative systems for Claims Management. Liaising with the Hospital Manager, Hospital Consultants, Hospital Insurers and Solicitors. Demonstrate pro-active commitment to all communications with internal and external stakeholders. Principal Duties and Responsibilities The principal duties and responsibilities of the Medical Legal Coordinator shall be as follows: Hospital Claims: • Ensure the State Claims Agency are notified of all potential and actual litigation against the hospital. • Manage all third party enquires and issues arising thereof including ongoing liaison with nominated Solicitors and Hospital Insurers. • Act as a liaison between the Clinical Indemnity Scheme and Risk Management Department for the management of medico-legal claims. • Act as a liaison between the Hospital Solicitor and the Risk Management Department for the management of legal claims and general legal enquires. • To undertake to communicate to Clinicians involved in upcoming litigation any notification of a case referred to the State Claims Agency. • Ensure the timely collation and submission of relevant records/documentation in electronic and hard copy format required by the States Claims Agency representing the interests of the hospital and its Clinicians in Medical Ligation Cases. This process also applies to the Public Liability and Non-clinical claims and Coroner’s inquests. • Review the healthcare record of patients involved in litigation and identify the Primary Clinicians involved in the care of the patient during the relevant time period in line with General Data Protection Regulation and Data Protection Act 2018. • Responsible for obtaining statements from Clinicians as required by the States Claims Agency and their representatives in the course of their investigation into claims. • To organise and attend meetings at the request of the State Claims Agency and the appointed solicitors for the organisation. Ensuring all relevant witness’ are in attendance enabling liability and causation in claims to be fully investigated. • Liaise on an on-going basis with the Risk Manager regarding legal and risk management issues. • To attend at court hearings/inquests at the request of the nominated Solicitors/State Claims Agency. Present any requested records / relevant documents to court ensuring compliance with GDPR and Data Protection Act 2018 and liaise with Solicitors/Insurers on the hospital’s behalf. • Organise and attend meetings (in person or via Teams) with the Hospital Manager, Risk Manager and State Claims Agency on a regular basis. • Ensuring timely review and updates on the general status of claims are provided. • Ensure that the Hospital Manager has all relevant material available to them to allow informed decisions in approving or amending a draft defence, other documentation and responses. • Assist the Hospital Manager in ensuring all Affidavits prepared, reviewed and are sworn within the required time frame. Escalating and marking as priority any urgent legal documents that require consideration. • Assist the Hospital Manager in ensuring that all legal obligations are met regarding the provision of all documents, in electronic or hard copy format requested by Court Order or by a Voluntary Discovery request. • To inform the Hospital Manager in a timely manner of any notification from the State Claims Agency of the risk of negative publicity for the hospital and Integrated Health Area. • To notify the Hospital Manager and relevant stakeholders of the outcome of claims. • To notify the Hospital Manager and relevant clinicians of any recommendations made at Coroners inquests. • To provide clarification in relation to hospital Policies /Procedures and Guidelines during proceedings if required. • To ensure appropriate training is provided to clinicians and non – clinicians by members of the State Claims Agency or their representatives. • To support all staff involved in the claims process. • Maintain a database of all medical negligence, public and employers’ liability claims relating to the Hospital. • Maintenance and updating of appropriate administrative systems for Claims Management. • Participate in the implementation and management of any new electronic Quality & Patient Safety reporting system in the future. • Provide monthly, quarterly and annual statistics to the Hospital Manager and Executive Management Team. • Demonstrate pro-active commitment to all communications with internal and external stakeholders. • Work closely with the hospitals Freedom of Information & Data Protection Decision Makers in the collation of all relevant data. • Work closely with Healthcare Records Manager to access Medical Records. • Work closely with the Risk Manager on Incident reports and advise the Quality Manager to allow proactive action. • Work closely with Hospital Manager’s Office in relation to access to CCTV images and recordings as required. • Education and training of Staff. • To deputise for the Complaints Manager when required, with regard to Complaint Management, Freedom of Information (FOI) requests, and Subject Access Requests (SARs) within the Consumer Affairs Office. Administration: • Ensure the efficient administration of area of responsibility. • Appropriately delegate responsibility and authority. • Ensure deadlines are met and that service levels are maintained. • Ensure all HSE policies/procedures and guidelines are adhered to. • Ensure mandatory training requirements are met and safety statements are updated and completed with. • Make appropriate use of technology to advance the quality and efficiency of service provision. • Maintain relationships with key stakeholders. • Promote co-operation and working in harmony with other teams and disciplines. • Ensure decisions are made in line with local and national agreements. • Provide administration support for meetings and attend as required. • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable low carbon and efficient health service. Human Resources / Supervision of Staff: • Supervise and ensure the well-bring of staff, enable other team members to carry out their responsibilities, ensuring appropriate delegation of responsibility and authority. • Co‐ordinate, monitor and review the work of clerical/administrative staff. • Manage workflow assignments to ensure optimal use of skill sets and resources and keep in touch with workloads of staff members to gauge levels of wellbeing and morale in the team. • Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. • Conduct regular staff meetings to keep staff informed and to hear views. • Manage the performance of staff, dealing with underperformance & absenteeism in a timely and constructive manner. • Create and promote a positive working environment among staff members, which contributes to maintaining and enhancing effective working relationships with other teams and disciplines. • Solve problems and ensure decisions are in line with local and national agreements. • Identify and agree training and development needs of team and design plan to meet needs. • Pursue and promote continuous professional development in order to develop leadership and management expertise and professional knowledge. Service Delivery and Service Improvement: • Promote and participate in the implementation and management of change. • Proactively identify inequities / inefficiencies in service administration and implement solutions to improve service delivery, in line with legislation and benchmarking against best practice structures. • Maintain a good understanding of internal and external factors that can affect service delivery including awareness of local and national issues that impact on own area of work. • Embrace change and adapt local work practices accordingly by finding practical ways to make policies work, ensuring team knows how to action changes. • Encourage and support staff through change processes. Standards, Regulations, Policies, Procedures & Legislation: • Ensure accurate attention to detail and consistent adherence to procedures and current standards within area of responsibility. • Contribute to the development of policies and procedures and ensure consistent adherence to procedures and current standards within area of responsibility. • Effectively discharge the day-to-day operations, including compliance with HSE Financial regulations and all HSE policies and procedures. • Maintain own knowledge of relevant policies, procedures, guidelines and practices to perform the role effectively and to ensure standards are met by own team. • Maintain own knowledge of relevant regulations and legislation e.g. HSE Financial Regulations, Health & Safety legislation, Employment legislation, FOI Acts, GDPR. • Adequately identifies, assesses, manages and monitors risk within their area of responsibility. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards and other standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards. • Pursue continuous professional development in order to develop management expertise and professional knowledge. • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Eligibility Criteria Qualifications and/or Experience Professional Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the competition: (i) Have satisfactory experience as a Clerical Officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 Or (ii) Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irish (See Note 1). Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination. Or (iii) Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction. Or (iv) Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland (QQI). Note 1: Candidates must achieve a pass in Ordinary or Higher level papers. A pass in a foundation level paper is not acceptable. Candidates must have achieved these grades on the Leaving Certificate Established Programme or the Leaving Certificate Vocational Programme. The Leaving Certificate Applied Programme does not fulfil the eligibility criteria. And (b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. Age Age restriction shall only apply to a candidate where s/he is not classified as a new entrant (within the meaning of the Public Service Superannuation (Miscellaneous Provisions) Act, 2004). A candidate who is not classified as a new entrant must be under 65 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Candidates for and any person holding the office must be of good character. Post Specific Requirements Each candidate must, at the latest date for receipt of completed application form for the post, possess the following as relevant to the role: • Have working knowledge of HSE Incident Management Framework, Health Information and Quality Authority (HIQA) Standards, Data Protection regulations, National Open Disclosure policy, Civil Liability Act and Patient Safety Act. • Have satisfactory experience of working within a multidisciplinary team and experience of working with internal and external stakeholders. • Experience in managing clinical negligence, public liability, and employer liability claims within a healthcare setting. Other Requirements Specific to the Post • Access to appropriate transport to fulfil the requirement of the role as post may involve travel. Skills, Competencies and/or Knowledge Professional Knowledge & Experience Demonstrate: • A working knowledge of medico-legal claims management processes. • A working knowledge of the Patient Safety Act. • A working knowledge of the HSE National Open Disclosure Policy. • A working knowledge of the Civil Liability Act. • A working knowledge of relevant HSE National HR Policies and Procedures. • A working knowledge of GDPR and Freedom of Information (FOI) regulations. • A working knowledge of the HSE Incident Management Framework. • A working knowledge of Health Information and Quality Authority (HIQA) Standards. • Knowledge and understanding of implementing effective and efficient business management systems and services. • Knowledge and understanding of data analysis, compilation, and report production relevant to the role. Planning and Managing Resources • Demonstrate the ability to effectively plan and manage own workload and that of others in an effective and methodical manner within strict deadlines, ensuring deadlines are met. • The ability to manage deadlines and effectively handle multiple tasks. • The ability to manage within allocated resources and a capacity to respond to changes in a plan. • Maintains an awareness of value for money. Commitment to a Quality Service • Demonstrate an awareness and appreciation of the service user and a strong commitment to providing a quality service. • Embraces and promotes the change agenda; demonstrates flexibility and initiative including the ability to adapt to and implement change. • Supports team through service improvement/change processes. Team Working • Demonstrate the ability to work on own initiative as well as part of a team, promoting a positive team spirit. • Demonstrate leadership potential, the ability to manage the performance of others and support staff development. • Works as part of the team to establish a shared sense of purpose and unity. Communications & Interpersonal Skills • Demonstrate excellent communication and interpersonal skills including the ability to present (verbal & written) information in a clear and concise manner. • Demonstrate the ability to influence people and events and the ability to build and maintain relationships with a variety of stakeholders. • Treats others with dignity and respect. Tenure The current vacancy available is permanent and whole time. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working Week The standard weekly working hours of attendance for your grade are 35 hours per week. Your normal weekly working hours are 35 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent. Remuneration The salary scale for the post as of 01/08/2025 is: €51,718 - €53,265 - €54,843 - €56,456 - €58,078 - €59,969 - €61,866 LSIs
Graduate Programme, Supply Chain
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. With over 7,000 colleagues across our stores, warehouses and offices in Ireland and Northern Ireland we are a big and ambitious team. We know our people are our greatest asset and our success is down to the commitment and dedication of our team. Training and Development As a graduate at Lidl, you will receive a personalised and comprehensive training plan that will prepare you for your future role and career. You will learn from experienced trainers and mentors, who will guide you through on-the-job training and formal workshops on relevant topics. You will also have access to a variety of online courses and resources to enhance your learning experience. Our graduate programme is the only one in Ireland that is accredited by City & Guilds/ILM, a leading provider of vocational qualifications. This means that you will gain a recognised certificate that demonstrates your skills and competencies. You will also work on real business projects and challenges, and make a positive impact on our organisation and customers. Are you ready to join the Lidl team and take your career to the next level? What you'll do Supply Chain Head Office act in a strategic manner to aid each Regional Supply Chain department in achieving their Key Performance Indicators (KPIs), focusing on availability, write off control and freshness of product. The department also sets out best practice for regional operations. The Supply Chain department covers a broad array of functions, including: Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience; Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Bakery Manager
Main purpose of the role: Ensure the Bakery Department operates efficiently and effectively at all times and provides our customers with excellent quality products and services The ideal candidate will have/be: 2 years€,, experience in a Supervisor/Manager role is desirable Previous food preparation and production experience 2 years€,, experience as a Baker Qualified baker is a distinct advantage Must be able to deliver a proven margin Creative Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Drive sales through KPI reports, financial reports, brand initiatives, customer initiatives and employee knowledge Enhance product knowledge by gaining information from a range of sources and share ideas, suggestions, builds on existing procedures/processes with employees and management Merchandise and present the department to the highest standard at all times Adhere to weekly stocktaking procedures Ensure all staff reporting to you are competent in any duties required and are given adequate training relevant to their tasks Attend and engage in management meetings and bring learnings and builds back to the team.
Shop Floor Assistant
Main purpose of the role: Merchandise, rotate and face off all stock in assigned department while maintaining hygiene and food standards. The ideal candidate will have/be: Excellent communication skills; Strong attention to detail, organised and flexible; Ability to use own initiative and work as part of a team; Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative; Process orders for various departments; Merchandise and present the entire store to the highest standard at all times; Liaise with the Store Manager on changes to layouts, ends and sides and ensure changes are correctly implemented; Implement correct labelling and stock rotation procedures; Ensure deliveries are checked off in line with goods inwards procedures. Keep the back-store tidy and packed away.
Checkout Operator
Main purpose of the role: Ensure the Checkout Department operates efficiently and effectively at all times and provide our customers with excellent customer service. The ideal candidate will have/be: 2 years€,, experience in a retail role is desirable Ability to balance tills Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Main Duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Use a computerised till system that has a barcode scanner Weigh and price products such as fruit and vegetables Check customers` ages for restrictions on items such as alcohol Pack customer€,,s purchases Process store loyalty cards, coupons and vouchers Take payments and make sure the till balances at the end of the day Spend time away from the till, stocking shelves and checking stock Merchandise and present the department to the highest standard at all times Attend and engage in team meetings and implement any learnings
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be:
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Barista
Main Purpose of the job: Responsible for delivering all aspects of the Frank and Honest brand to the customer in an efficient and friendly manner and also responsible for educating customers about the Frank and Honest coffee range. Relevant Skills/Experience: Previous experience in the hospitality sector (caf, restaurant, hotel) an advantage; Barista experience is desirable; Excellent communication skills; Previous customer service experience is an advantage; Passion for coffee and ability to inspire customers; Main Duties Always ensure that customer satisfaction is the number one priority by greeting each customer as if it€,,s their first visit to the store and consistently deliver an exceptional service; Adhere to all standards required by Frank and Honest including the policies, procedures, instructions and guidelines set out in the operations manual; Prepare all Frank and Honest beverages and blended cold drinks adhering to the correct procedures; Assist customers to improve their knowledge of our food and beverages; Maintain the highest quality and consistent food and beverage standards at all times; Clean the coffee equipment throughout the day consistent with Frank and Honest standards; Familiarise yourself with the full Frank and Honest food product range and upsell the full range; Demonstrate your passion for coffee by sharing knowledge and personal recommendations with customers; Deal with all customer queries efficiently, professionally and in line with store/caf policy; Merchandise and present the caf to the highest standard at all time and in accordance with relevant guidelines; Ensure that all areas of the caf/your area are kept clean and tidy.
