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Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience; Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Receptionist
The Tullamore Court Hotel, part of The iNUA Collection is now looking for a passionate and professional Receptionist to join our team. As the first point of contact for our valued guests, you will play a pivotal role in ensuring a memorable and positive experience. Responsibilities:
Human Resource Graduate
Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the worldfrom the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better. Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries , extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future. This is a full-time HR Graduate position on our 2 year graduate programme based in Waterford, Ireland. Bausch + Lomb Waterford are excited to announce there is an opening for a Human Resources Graduate to join the HR & Training Department. Applicants should possess a real passion for Human Resources and an interest in working in a high volume fast paced manufacturing environment as well as the desire to build their leadership skills. Programme Overview During your two years on the Programme, you will get the opportunity to work on a number of different teams giving you a broad range of experience in several areas of HR & Training. You will work closely with our experienced HR Business Partners, Training Specialist & Recruitment team. You will have real responsibility and will play a key role in strategic projects and initiatives. You will be provided with a dedicated mentor throughout the programme and will be given the opportunity to network with other graduates in Bausch + Lomb and the South East Region. In addition you will go on an internal secondment in the first year and in the second year on a 2 4 week international assignment which will aid in building you as a leader within the business. Responsibilities Gain insight into the challenges and opportunities facing our businesses and our people Have real responsibility and will play a key role in strategic projects and initiatives. The HR & Training Graduate will work with and learn from great people and develop your technical expertise in HR & Training. The HR & Training Graduate will also have the opportunity to gain experience in Leadership & Talent Development, Resourcing, Employee Relations, Performance & Reward Management, and Learning & Engagement. The ideal candidate will have Minimum of a 2.1 Degree in HR, Business or equivalent Masters an advantage Good problem-solving skills Excellent interpersonal & communication skills Excellent planning and organisation skills Ability to work well within a team and on own initiatives Good project management experience Why Join Us Be part of a world-class manufacturing organization improving lives through better vision. Work in an inclusive, safety-focused culture that values learning and collaboration. Gain exposure to advanced technology, global supply networks, and continuous improvement practices. Develop both your technical and leadership potential with real career progression opportunities Bausch & Lomb is committed to equal employment opportunity and complies with equal employment opportunity laws in effect wherever it operates.
Receptionist
At The Johnstown Estate, we do warm, authentic welcomes particularly well, and constantly strive to deliver a polished service, guest comfort and excellence in everything we do. Our values of Passion, Customer Focus, Teamwork and Integrity are always forefront in our minds as we passionately care about our guest experience and are committed to being the best in all we do. We are also committed to training and developing our team members and ensuring their journey with us inspires them each day. We are looking for a Receptionist to join our team, the role would include the following: · The receptionist warmly welcomes and assists visitors, clients, and vendors as they enter the premises. They ensure that visitors feel comfortable and direct them to the appropriate person or department. · The receptionist manages incoming phone calls, forwarding them to the appropriate individuals or taking accurate messages. They also respond to general inquiries about the organization and its services. · The receptionist maintains the appearance of the front desk area and ensures it is well-organized and tidy. They may also handle tasks like receiving and distributing mail, arranging courier services, and managing deliveries. · Receptionists often handle scheduling duties. They need to be well-organized to manage various calendars efficiently. · Act as a bridge between various departments, relaying messages, and information as necessary to maintain effective communication within the organization. · The receptionist plays a crucial role in providing exceptional customer service. They must possess strong interpersonal skills and be able to handle inquiries or complaints in a professional and courteous manner. · Technological proficient, receptionists often work with various office software and communication tools such as email, phone systems, and possibly other specialized software specific to the organization's needs. · Perform various administrative tasks, such as data entry, filing, and document management. · To ensure complete guest satisfaction through the prompt handling of guest queries in a friendly and efficient manner. · To anticipate guest’s needs and ensure that service is provided to the level they require and beyond their expectations. · To have thorough knowledge and understanding of all standards of performance and delivery within all front office departments. · To develop a strong working relationship with colleagues in your department and related departments. · To ensure all guests receive a genuine, warm, friendly, courteous welcome on arrival and during their stay and departure, be always pro-active. · To anticipate guests' needs whenever possible and to enhance quality service and guest satisfaction. · Be open to new ideas and make changes in the job and routine as required; work in line with business requirements and maintain a culture of respect. · Assist guests and escort them to locations within the hotel at their request, when possible, priority to be given for all check-in guest that they are oriented till the elevator’s minimum. · Strive for constant improvement and take responsibility for your own performance and development · Ensure daily handle is sent out via email each shift and attend briefings, communication meeting and contribute during these meetings.
Warehouse Officer
Are you ready to be a vital part of a dynamic and innovative utilities service company? As a frontrunner in the Energy and Telecoms Industries, Gaeltec Utilities is propelled by a collective vision: creating a cleaner, brighter living for our future. Our journey is one of continuous growth and success, and we are seeking an individual who enjoys a challenge with an enthusiastic attitude. In return we offer a diverse working environment, competitive compensation package, progression opportunities, Employee Assistance Programme, personal development and Cycle to Work Scheme. Overview of role: Gaeltec is a leading company operating in the Energy and Telecommunication sectors. We are currently recruiting for Warehouse Officer to join our existing dynamic and successful team at our Wexford Depot. Initial training for the role will be completed in our Kilkenny base. Key Responsibilities: · Loading and unloading trucks and trailers · Store stock deliveries · Prepare, protect, maintain, and secure stock · Responsible for stock take and stock rotation · Ensure that all required documentation is accurately completed · Assist colleagues with locating and issuing specific products · Assist goods intake and dispatch, checking for accuracy and quality and highlighting any issues · Ensure all goods deliveries are checked so that no substandard, defective and/or incorrect goods are missing or damaged · Responsible for operating and maintaining the day-to-day upkeep of the warehouse facility to a high standard · Ensure that inward/outward goods recording procedures are always followed · Engage with warehousing daily plans and support the goals and targets set out by management · Actively participate with all Health & Safety, Quality and other requirements relating to the warehouse To be considered for the Warehouse Officer position you will Ideally have the following: · The ideal candidate should have a number of years’ experience in a warehouse/manual handling position and experience using relevant warehouse equipment and/ or Forklift License · Willingness to co-operate with others to solve problems in a fast-moving environment · Ability to be resourceful and proactive when issues arise · A good working standard in numeracy, literacy, and warehouse equipment/systems · Good communication skills and a team player · Candidates should also be prepared to work in an environment where H&S and the accurate fulfilment of our customer orders is a key priority If you would like the chance to work in this exciting role for an innovative company, please apply directly with CV to: recruitment.ie@gaeltecutilities.com
HR Business Partner
Overall Role and Context: SETU is seeking a committed and motivated individual to join SETU in an exciting and challenging role in the Human Resources department in the Carlow campus. The HR team operates as a professional, confidential, efficient and compliant support unit providing day-to-day administrative services to the staff of the university while also liaising closely with management and staff of the University and external stakeholders as required. SETU requires an experienced HR Business Partner to work closely with and provide guidance to academic and professional services managers across the university on the full range of HR matters. The HR Partner will be an important part of providing professional HR management support, advice and guidance to managers across the University. While the successful applicant will work directly with the HR Manager, it is also imperative that they have the ability to work on their own initiative in a demanding environment. South East Technological University (SETU) is seeking applications from high-achieving, dynamic candidates to join a busy and evolving HR Department. As part of our growing and ambitious community, the HR Business Partner will play a critical role in supporting the university’s mission by delivering expert HR guidance, enabling high performance, and fostering a positive, engaging work environment. The HR Business Partner will work closely with managers and leadership teams across academic and professional service units, providing coaching, support and strategic input on all aspects of people management. This role acts as a trusted advisor, guiding leaders through organisational challenges and ensuring HR solutions are aligned with SETU’s values, objectives, and the specific needs of the Schools and Units. Key to success in this role is a collaborative, customer-focused mindset combined with a deep understanding of HR best practice across areas such as people development, recognition, performance management, employee relations, and organisational change. The successful candidate will also contribute to the enhancement of HR policies, systems, and processes, and will actively promote a culture of continuous improvement, development, and wellbeing. We are looking for a proactive, motivated individual with excellent interpersonal skills, a strong sense of integrity, and the ability to influence at all levels of the organisation. As part of the wider HR team, the Senior HR Business Partner will work in close partnership with colleagues across specialist areas to deliver responsive and high-impact HR services. A standby panel may be formed from which vacancies for this role may be filled. Principal Duties and Responsibilities 1. Strategic Partnership & Organisational Effectiveness • Build and sustain collaborative relationships with senior leaders and managers to ensure HR strategies align with core business needs and university-wide objectives. • Operate in a consulting and advisory capacity to support Schools and Units in designing and implementing organisational effectiveness plans, including: Talent management and succession planning Performance and development-focused culture Organisational design and change enablement Staff engagement and recognition strategies • Partner with leadership to convert strategic concepts into actionable HR operational plans. • Lead and participate in cross-functional projects and represent HR on university-wide initiatives. 2. People Development & Culture • Promote a high-performance culture through coaching and guidance on leadership, staff development, and team effectiveness. • Review and manage onboarding and offboarding processes, including management inductions, bespoke SETU training, and exit interviews. • Provide input on Continuing Professional Development (CPD) in collaboration with the CPD Officer and Learning & Development team. • Drive a culture of positive engagement by facilitating action planning from employee feedback and surveys. • Support the rollout and implementation of university-wide development initiatives. 3. Policy Development & HR Governance • Contribute to the strategic development and operational application of HR policies and procedures. • Lead and support projects, ensuring consistency and integration of HR systems, processes, and practices. • Monitor, review, and ensure consistent application of HR policies to promote fairness, equity, and compliance. • Educate staff and managers on HR policies, procedures, and governance standards. • Monitor absence trends and support the development of responsive strategies. 4. HR Operations & Advisory Support • Provide expert HR advice on matters such as recruitment, performance management, employee relations, wellbeing, internal communications, and restructuring. • Coach managers in dealing with complex staffing issues, conflict resolution, and employee engagement. • Support the effective management of organisational change and restructuring. • Collaborate with HR colleagues across specialist functions to deliver integrated people solutions. • Promote awareness and access to all aspects of the HR service through effective communication and guidance. 5. Analytics, Reporting & Quality • Encourage the development and use of HR metrics, KPIs, and dashboards to inform local decision-making and track progress. • Provide regular reports and analysis to HR leadership and School/Unit heads as required. • Participate in quality reviews across Schools/Units, contributing HR and OD expertise to inform continuous improvement. • Lead on internal HR process improvement projects to enhance service delivery and efficiency. 6. Communication, Engagement & Collaboration • Act as a visible and accessible HR presence within the assigned School or Unit, participating in local leadership meetings and committees. • Ensure staff and students are kept informed of key HR and organisational developments. • Maintain strong working relationships across the HR team and wider institution to support an integrated, high-performing HR function. • Contribute to a culture of innovation and customer service excellence within the HR department. 7. Other • Remain competent and current on best Human Resources practices through self-directed professional reading, developing professional contacts, attending professional development courses, and training as directed by the VP for People, Culture & EDI. • Contribute to the overall success of the University by performing other duties and responsibilities as assigned. • Any other duties that may be assigned by the President, VP People, Culture & EDI or other designated senior manager. The nature of the work may require working outside normal working hours as required from time to time. The appointee will carry out the instructions of the President, VP People, Culture & EDI or such other designated managers and comply with the requirements and regulations of the Minister for Further and Higher Education, Research, Innovation and Science. Person Specification – Qualifications, Knowledge, Experience & Skills • Ability to work collaboratively and supportively with a wide variety of stakeholders, both internal and external. • Demonstrated project management and leadership experience. • Excellent analytical, interpersonal, and team working skills. • Excellent information technology skills. • Excellent organisational skills with the ability to work to established deadlines and develop prioritisation. • A proactive and problem-solving approach with the flexibility to manage multiple tasks and deadlines. • Excellent oral and written communication skills including the ability to produce high-quality written reports. • Ability to influence management and staff in a positive manner. • Comfortable dealing with external organisations at high levels. • In-depth understanding of the higher education landscape. • Ability to deal with highly confidential information in a very discreet manner. Hours of Work: The appointee will be required to work 35 hours per week together with such additional hours as may be required from time to time for the proper discharge of their duties. While the appointee will be based in the Carlow campus, the HR function operates across a multi-campus structure and some flexibility will be required for attendance at other campuses or external meetings from time to time. Standard travel and subsistence rates will be paid in such circumstances. Grade VII Salary Scale: €60,011 – €78,016 Annual Leave: 29 days annual leave, in accordance with arrangements authorised by the Minister for Further and Higher Education, Research, Innovation and Science from time to time.
Administrator
Key roles The role of the administrative assistant plays a crucial role in ensuring the smooth operation of a team’s by providing comprehensive support across various tasks and departments. The admin assistant will be responsible for handling admin tasks, updating customer accounts, communicating with stakeholders, responding to enquires and will additionally perform such duties and exercise such powers and functions as may from time to time be reasonably assigned to or vested in the Employee by the Company, whether relating to the Company or any other member of the Group. Specific responsibilities (including but not limited to) Sedgwick is an Equal Opportunity Employer.
Warehouse Operative
Reporting to the Production Manager, this is a hands-on role key to the co-ordination of sterile and non-sterile supply chain and warehouse management; consisting of logistics, supply, warehouse management and the proactive planning of supply chain improvements to better meet business goals and objectives. Ensures smooth operations of facility as a gatekeeper for raw materials in and product out encompassing all aspects. This role does not have direct reports. Responsibilities
Administrative Officer
The Role The role of Administrative Officer is a key management position within Cork City Council, responsible for the day-to-day administration and management of one or more sections or departments. The role operates as a crucial link between frontline staff and senior management, with responsibility for service delivery, resource management, and operational effectiveness. Administrative Officers contribute to the development and implementation of strategic policies and forward-thinking initiatives that guide the work of the Council. They are expected to play an active role in strategic and policy development, working closely with senior management, elected representatives, external agencies, and key stakeholders to ensure the highest standards of service delivery. Administrative Officers may also represent the Council at meetings, reporting on progress and outcomes in their respective areas at Council, Local Area Committees or Strategic Policy Committee meetings. Typically working as part of a multidisciplinary team within one of the Council’s Directorates, Administrative Officers are responsible for managing resources and coordinating services across a range of functions, which may include: • Planning • Community, Cultural and Social Development • Housing • Environmental Services • Infrastructure • Emergency Services • Human Resources • Finance The Person The ideal candidate will demonstrate substantial experience and a proven record of achievement in management and service delivery. Candidates should be able to demonstrate: • A proven capacity to contribute to the development and delivery of strategic objectives, including through the implementation of service improvements and change programmes. • A strong track record of managing people, budgets, and other resources effectively to ensure efficient service design and delivery within a budgetary control framework. • Experience leading and motivating diverse teams, fostering employee engagement, and creating a culture of innovation and accountability. • The ability to plan, prioritise, and deliver work within tight deadlines, while maintaining a strategic focus. • Excellent stakeholder management skills and the ability to build productive relationships across all levels of the organisation and with external partners. • A sound understanding of Cork City Council’s strategic objectives, internal and external stakeholders, and operating environment. • Knowledge of the structure and functions of local government, current issues, and future trends, along with an understanding of the Administrative Officer’s role within this context. Duties and Responsibilities The following is a representative list of key duties and responsibilities that may be assigned to an Administrative Officer: • Contribute to the development of longer-term strategies and policies that guide the Council’s work and the development of the city. • Manage one or more sections or departments to implement the strategic and policy decisions of the Council. • Ensure efficient and effective implementation of work programmes to deliver on the Council’s strategic objectives as outlined in relevant corporate plans and strategies. • Identify opportunities for improvement in service delivery including the use of performance indicators to measure and enhance outcomes. • Initiate, develop, and deliver projects aligned with the Council’s strategic priorities and evaluate their impact. • Financial management including budget preparation, oversight of operational expenditure and income and maximising and recouping available funding within appropriate timeframes. • Provide ongoing support, guidance, and development opportunities for staff while ensuring full compliance with relevant staff policies and procedures. Managing and supervising work including the assignment of duties and workload. • Communicate and liaise effectively with all stakeholders including employees, managers, customers, and elected representatives on operational matters. • Ensure all departmental operations comply with Council policies and legislative requirements. Qualifications Required Minimum Qualifications The essential qualifications for the post of Administrative Officer, as declared by the Department of Housing, Planning and Local Government: Character Candidates shall be of good character. Health Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Education, Training, Experience etc. Each candidate must, on the latest date for receipt of completed application forms: (i) (a) Have obtained at least Grade D (or a Pass), in Higher or Ordinary Level, in five subjects (or four subjects if Irish is included) from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and/or English and one of the following: Mathematics, Accounting, Business Organisation or Economics, and (b) Have obtained at least Grade C (or Honours) in higher level (or Honours) papers in three subjects in that examination (or two subjects if Irish and/or one of the following is included: Mathematics, Accounting, Business Organisation or Economics), or (ii) Have obtained a comparable standard in equivalent examination, or (iii) Hold a third level qualification of at least degree standard, and (iv) Have satisfactory experience in administrative procedures, including adequate practical experience in work of an executive nature, office organisation and control of staff. Eligibility Requirements: Confined Competition To be eligible to apply under the Confined Competition, candidates must: a) Be a serving employee of a Local Authority or Regional Assembly, and b) Have not less than two years’ satisfactory experience in a post of Clerical Officer or an analogous post, and c) Have satisfactory experience in administrative procedures, including adequate practical experience in work of an executive nature, office organisation, and staff supervision. Panel Formation Following the selection process, three panels will be formed for the post of Administrative Officer, from which future permanent and temporary vacancies may be filled. • Panel A (Confined to the Local Authority Sector) will comprise successful applicants, in order of merit, from within the Local Authority or Regional Assembly sector only. 50% of appointments will be made from this panel. • Panel B (Open) will comprise all successful applicants, in order of merit, including Local Authority/Regional Assembly staff and external candidates. 30% of appointments will be made from this panel. • Panel C (Confined to Cork City Council) will comprise successful applicants, in order of merit, who are current employees of Cork City Council at the closing date. 20% of appointments will be made from this panel. The order of candidates on each panel will be determined by their placement on the overall order of merit following the selection process. Salary The salary scale for the post is: €60,011 - €61,480 - €63,194 - €64,914 - €66,634 - €68,170 - €69,745 - €71,269 - €72,790 (Max) - €75,395 (LSI1) - €78,015 (LSI2) In accordance with Departmental Circular Letter EL 02/2011, a person who is not a serving local authority employee on or after 1st January 2011 will enter the scale at the minimum point. Hours of Work The standard working week will be 35 hours per week. The role may, on occasion, include evening and weekend work. Holders of the post may be called for duty at any time in accordance with arrangements made by local authorities. The Council reserves the right to alter hours from time to time. All hours worked will be subject to the provisions of the Organisation of Working Time Act, 1997 and the Organisation of Working Time Act (Regulations) 2001. Candidates are advised to view our Candidate Information Booklet where they will find further information on the format of the competition, our Principal Conditions of Service, and General Data Protection Regulation.
Vigilance Officer
Salary: €62,248 - €84,391 per annum pro rata for part time/short term roles Main Purpose of Job The Pharmaco-device Vigilance Officer works as part of a multi-disciplinary team within the Institute for Clinical Trials within the HRB-CRFG and CORRIB Clinical Trial units. Establish and maintain Device Vigilance and Pharmacovigilance processes that support the activities of the HRB-CRFG and CORRIB as a delegate of the Sponsor in relation to Clinical Trials and Clinical Investigations. The role will establish safety oversight processes for clinical trials across all study phases. The person in this role will be the primary point of contact for vigilance-related queries and issues pertaining to Sponsor oversight functions. The Pharmaco-device Vigilance Officer supports the associated study teams in ensuring Adverse Events and device deficiency reports are processed in an accurate and timely fashion in accordance with regulatory requirements, and ensures that the Sponsor (University of Galway or external sponsor) is informed in a timely and accurate fashion of safety issues, to safeguard the interests of patients and healthcare professionals while complying with legal/regulatory requirements concerning adverse event monitoring and reporting. The Vigilance Officer manages the overall evaluation of vigilance data received and identification of potential vigilance issues; implements risk management strategies in HRB-CRFG and CORRIB to ensure studies are appropriately monitored in terms of safety and onward reporting; and develops, implements and maintains systems to assure the quality of clinical research undertaken within HRB-CRFG and CORRIB is in accordance with all relevant regulations and standards. Main Duties and Responsibilities The Pharmaco-device Vigilance Officer will: • Interpret complex legislation as applies to safety and vigilance for clinical research studies, identifying the implications for HRB-CRFG/CORRIB operations and act to initiate necessary changes to practice in order to ensure that HRB-CRFG/CORRIB remains compliant with statutory regulations at all times. • Maintain systems and processes to ensure that pharmaco/device-vigilance practices for University of Galway-sponsored clinical studies that are conducted through the HRB-CRFG and CORRIB are conducted in accordance with ICH GCP guidelines, the Clinical Trial Directive/Clinical Trial Regulation (as applicable), Medical Device Regulation, ISO 14155 and all relevant legislation and standards. • Liaise with the sponsor to ensure that all requirements are met in terms of safety monitoring, assessment and onwards reporting. • Develop mechanisms for risk assessment of sponsored clinical studies from the point of view of pharmaco/device vigilance to ensure that any high-risk areas are mitigated prior to the study opening and throughout the course of the study. • Guide and assist with the production of periodic safety update reports (e.g. DSUR) and other interim reports as required (e.g. DSMB). • Prepare and send periodic progress reports to the Regulatory Authorities, Sponsor and University of Galway Clinical Research Development Office, as required. • Undertake EudraVigilance or EUDAMED registration on behalf of University of Galway as Sponsor, as required. • Act as the Pharmacovigilance contact person for sponsor-affiliates, internal staff and project managers. • Provide professional advice to CIs/PIs in relation to safety monitoring and reporting in the conduct of clinical research. • Handle collection, submission and filing of safety data from study event reports, spontaneous reports and reports from literature for studies where the Sponsor oversees these duties. • Lead with the preparation and maintenance of Pharmacovigilance documentation and SOPs. • Liaise with Clinical Research personnel in the preparation of safety data required in support of the clinical research programme. • Respond to all medical and technical enquiries accurately and in accordance with current opinion/knowledge, the published literature and HRB-CRFG and CORRIB in-house expertise. • Ensure that all medical information queries from both University of Galway and external stakeholders are handled accurately and in a timely manner. • Maintain regular contact with external personnel reporting adverse drug reactions or making medical information enquiries and with regulatory authorities as required, in addition to both University of Galway and HRB-CRFG and CORRIB associates. • Undertake continuous monitoring and review to ensure accuracy and quality of output processes. • Maintain references and other medical information resources. • Provide Pharmacovigilance training to internal staff and external partners, as required. • Budget development support for device vigilance or pharmacovigilance. • Support preparation for audit or inspection and present as subject matter expert as required. • Carry out other appropriate and relevant duties under the direction of the HRB-CRFG and CORRIB Directors, Programme Managers and Sponsors that arise during the ambit of the post. Requirements for the Role The successful candidate will demonstrate the eligibility requirements below in terms of qualification, skills and experience: Essential Criteria • Degree level qualification in a medical, clinical, scientific, or related field from an accredited institution. • Prior vigilance experience in clinical studies. Knowledge of Good Clinical Practice as outlined per ICH GCP and ISO 14155. • Experience in developing vigilance strategies and safety data management. • Proven project management and organisational skills. • Self-motivated and able to work independently, showing initiative and good judgment. • Good data management and IT skills. Proficient in basic software packages e.g. MS Office. • Fluent in English, possess excellent written and verbal communication and interpersonal skills. Desirable Criteria • Experience gained working in a vigilance role (device vigilance and/or pharmacovigilance) for a sponsor in a commercial (e.g. CRO, pharma or medical device) or academic setting. • Experience working within a quality management system adhering to QC and QA control systems and risk management processes. • Qualification in pharmacovigilance or related discipline leading the development of safety plans and strategies for safety oversight of clinical study execution. • Postgraduate qualification in clinical research or other life science or engineering-related subject. • Understanding of MedDRA and device vigilance coding. • Familiarity with medical and therapeutic area knowledge terminology. • Understanding of EudraVigilance and EUDAMED reporting processes. • Clinical research data management experience. • Experience working with EDC systems for data capture and design of safety case report forms. • Good Clinical Practice training. • Experience adhering to applicable regulations, guidelines and legislation for clinical trials. • Experience in trial management software packages and/or databases. • Excellent communication skills (oral, written & presentation) with proven ability to work effectively as part of a team. • Strong leadership and communication skills. The above criteria will be utilised to shortlist and select candidates for interview.
