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Your Role: As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in ‘in branch’ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Your Team: You will be a member of a team that is the ‘Face’ of PTSB. Your team is a dynamic one and works in a fast paced environment to drive and deliver the Bank’s ambition to become Ireland’s best personal and business bank Your Responsibilities: · Support in the day to day operation of customer service within the branch. · Provide an excellent level of customer service and advise our customers throughout their product /financial needs journey, further improving the customer experience with both over the phone and face to face interactions. · Take ownership and deal with customer queries in an effective, professional and compliant manner. · Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system. · Assist with sales campaigns including post sales fulfilment, administration and follow up tasks. · Adopt a prompt and customer centred response to leads passed from Open24 to maximise new business opportunities from customer base. · Perform duties in accordance with policies, procedures, whilst living PTSB’s values and Standards. · Assist the Branch Lead and wider territory team with key customer relationships. · Assist with retaining existing business and actively contribute to growing new business across all customer segmentation profiles in line with agreed branch requirements. · Perform cash administration duties, promoting, balancing and efficient daily maintenance of ATM/SSBM policies and procedures relevant for your branch location and model. · Perform the various roles in the branch on a rotation schedule on an ongoing basis. · Maintain knowledge of the regulatory codes and legislation impacting on day to day work. · Commit to continuous professional development and agree an annual performance and professional development plan with the manager. · Continuously reviews skills, and be flexible and open to feedback Requirements: Essential · QFA or APA in Loans and/or Savings & Investments, with up-to-date CPD hours for the relevant CPD years. If no APA held, or only one APA in Loans or S&I held, the candidate must commit to qualifying within a 2 year period to achieve APA in both Loans and S&I. · If no APA held, the candidate must meet the minimum entry requirements of holding an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths), and/or 5+ years post Leaving Certificate experience. · Significant experience in financial services · Excellent knowledge of all retail finance product, processes and procedures · Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience · Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment · Committed to and enjoys working in a sales environment Competencies for Your Role / Behaviours for Success: Accountability & Decision Making Commercial Growth Communication & Influencing Customer Focus High Performance Teams Risk Management Fitness & Probity: CF3 & CF4 This job is a controlled function as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness s and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee’s fitness and probity. Individual Accountability Framework: CF3 & CF4 As a role carrying a CF designation, the role holder will also be subject to the Common Conduct Standards under the Central Bank of Ireland’s Individual Accountability Framework and will be required to take reasonable steps to ensure the Conduct Standards are met. The role holder will be required to possess and maintain the appropriate technical knowledge required to perform the role and to understand the regulatory obligations to which they are subject as a CF to include, without limitation, the Common Conduct Standards and the Fitness and Probity Standards. Minimum Competency Code: The Minimum Competency Code (MCC) 2017 sets out the minimum standards of skills and knowledge for employees providing advice, information and associated activities in connection with retail financial products, the appointee must meet the specific MCC requirements to perform this role. Additionally, for MCC roles, there are continuous professional development (CPD) requirements. Further details on Fitness and Probity and/or MCC due diligence are available from HR. Who We Are: At PTSB, we are Altogether More Human. We bring the best of technology and our people together to solve real customer needs and deliver a better banking experience. Customer & Colleague focused. Inclusive. Caring. We manage risk and comply with regulations, where everyone works to meet our goals and are proud of the part they play. While culture is always evolving, our values and heart of our purpose remain the same. Living our values and managing risk builds trust. We nurture an accountable and supportive workplace where everyone is encouraged to contribute meaningfully, as we become Ireland’s best personal and business bank through exceptional customer experiences. We promise to create a supportive and inclusive environment where everyone is welcome and respected. When you are your authentic self, your colleagues have better experiences working with you. This leads to exceptional customer experiences. We are Open. We are Inclusive. We build Trust. We are One PTSB. Internal applicants must have a minimum of 6 months in their current role prior to applying and have successfully passed probation . The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve. PTSB supports Equal Opportunity and is regulated by the Central Bank of Ireland.
Kitchen Design Specialist
Are you curious about life at home and co-creating wonderful every day with our customers? Then we have the job for you. IKEA IRELAND is looking for an experienced kitchen planner to join our new Planning & Order Point in CORK. WORKING WITH US HAS ITS REWARDS Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs. • 15% co-worker discount & I-Benefits discount portal helping you save €100’s on High Street retailers • Free & Confidential Employee Assistance Program and Wellbeing Portal • X3 Life Assurance, enhanced statutory pension contributions & interest-free loans • Holiday on Christmas Eve • Family Friendly policies & benefits • Commitment to your development throughout your IKEA career, starting on your first day WHO YOU ARE Someone who has a passion for kitchens has attention to detail & is confident in approaching customers and treats them in a polite and friendly manner. A person who is passionate about actively offering all the services available in the IKEA store to help customers make informed choices, which results in a great shopping experience. You are open-minded & have the ability to problem solve. You have experience in sales or customer service. Furniture designing/planning is desirable and has a good knowledge of IT systems Previous Kitchen Planning experience is desirable, as is experience supervising a team or taking extra responsibility in your role. CONTRACT INFORMATION We offer €33000 with an additional monthly allowance of €450 Contract 39 hours per week. We operate 7 days a week to meet the shopping needs of our customers, this role will require availability to work during the day, late evenings, and full weekends. • Flexibility on availability to be discussed during interviews • We offer permanent contracts, advanced scheduling & regular weekend off WHAT YOU’LL BE DOING ON THE DAY TO DAY • You provide an exceptional shopping experience for our customers • You actively engage with our customers to identify their needs and how to inspire and advise them on the best solutions for their life at home through home furnishings • You are always passionate about the range and home furnishings, curious to learn the stories behind the products and their design and actively share this with the customer • You support maximising sales by being proud of your areas of responsibility, ensuring the customer meets an area that is clean, well presented and easy to shop • You will pro-actively interact with customers & provide excellent 1-1 customer service for a sustained period of time during the appointments • Kitchen Planning & Designing for up to 2 hours with an additional 30-60 minutes to provide accurate plans, worktop and installation quotations for the customer. • Support with responding to customer emails, and securing payments both in-store and remotely • Calling your future appointments to secure the bookings and providing the customer with insight into how to measure their room and set expectations • Support the kitchen co-worker team with opening and closing routines and general housekeeping. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Fulfilment Operations Co-worker
At IKEA, it so much more than a job. Your remit for the role will be to take responsibility as part of the Fulfilment Operations team for the completion of the core process in the most efficient, commercial, and safe way possible before the start of an operational day. Due to health & Safety you must be 18 years or older for this position! WHAT WE OFFER • This role offers an hourly rate of €14.80 • 39 hours per week, working hours will support the needs of the business. • IKEA is a Living Wage Foundation Employer. WORKING WITH US HAS ITS REWARDS Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs. • 15% Co-worker discount & I-Benefits discount portal helping you save €100’s on High-street retailers • Free & Confidential Employee Assistance Program and Wellbeing Portal • Eat for free every day from our healthy meal options in our on-site Co-worker restaurant or enjoy even more options at a discounted rate • X3 Life Assurance, enhanced statutory pension contributions & interest free loans • 28 days holiday for our full-time co-workers (part time co-workers have a pro-rata equivalent) • Enjoy a Christmas present every year as well as an additional day holiday given during the festive period • Family Friendly policies & benefits • Commitment to your development throughout your IKEA career, starting on your first day • Free on-site parking .. as well so much more! WHAT YOU'LL NEED TO HAVE • Proven experience in utilising technical equipment. • Proven record of applying and taking personal initiatives. • Computer literate. • Ability to make things happen in a fast-paced omnichannel environment. • Experienced in following action plans and working methods through guidance from manager. • Previous retail experience would be ideal. WHAT YOU'LL BE DOING DAY TO DAY • Effectively perform the core and support processes in the assigned area of responsibility, using the available systems and tools that support efficient operations and data integrity. • Contribute to the highest goods availability through accurate and on-time execution of the assigned fulfilment unit operations area of responsibility. • Commit to all IKEA health, safety and security rules and requirements within the area of responsibility and actively help colleagues to prevent any incidents involving co-workers, customers, equipment, building and IKEA products. • Contribute to optimized daily fulfilment unit operations within the assigned area of responsibility by working in a lean, simple, and cost-conscious way, applying, and sharing good examples. • This is a manual handling role, moving boxes of 5kg to 68kg with the support of pump trucks and other equipment. WE CARE FOR THE PEOPLE It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognised for our diverse talents. RECRUITMENT PROCESS INFORMATION If you have any special requirements during the interview process, please let us know as soon as possible. First step, please attach an updated CV with your application so we can get to know you better. Second step, successful applications will be invited along to a face-to-face interview with one of our hiring managers. Come see things a little differently with us and be part of creating a better everyday life for the many. IKEA reserves the right to close a job vacancy earlier than originally advertised. For any advice or support, email me at june.priest@Ingka.ikea.com and I will be happy to help! CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Trainee Military Aircraft Systems Technician
CONDITIONS GOVERNING THE AWARDING OF A PLACE TO BECOME AN AIR CORPS TRAINEE MILITARY AIRCRAFT SYSTEMS TECHNICIAN IN THE AIR CORPS 1. GENERAL QUALIFICATIONS To qualify, a candidate shall at the time of application be: (i) a citizen of the State, or be any other person who has a lawful entitlement to reside and work within the State for the period of time that is required for the purpose of any such appointment and (ii) be of good character and satisfy any security clearance required and (iii) meet the required minimum standards of medical and physical fitness. 2. AGE REQUIREMENT Candidates must be 18 years of age or above and under 39 years of age on 12th June 2024. Please note that the upper age limit may be the subject of review in advance of future Competitions. 3. MINIMUM EDUCATIONAL QUALIFICATIONS Candidates must have attained the required minimum educational qualifications at the time of entry into the Air Corps. On enlistment, a candidate must have obtained specific minimum grades in the Leaving Certificate/National Equivalent. The standard minimum entry requirements are a minimum of Grade O6 in five subjects, at ordinary level, to include Mathematics, English or Irish or National Equivalent qualification and one of the following subjects: Physics, Chemistry, Engineering, Construction Studies or other STEM subject (scientific, technical, engineering, mathematical). Foundation Level and Leaving Cert Applied subjects are not reckonable. PLEASE NOTE: GUIDE TO THE AIR CORPS TRAINEE MILITARY AIRCRAFT SYSTEMS TECHNICIAN TRAINING PROGRAMME 2024 1. THE AIR CORPS The Air Corps currently operates twenty six aircraft in multi-role national aviation tasks. The types of aircraft include Learjet 45, CASA CN235 maritime patrol aircraft, Airbus CN295 maritime patrol aircraft, BN Defender, Pilatus PC-9M and PC-12. The Air Corps also operates Eurocopter EC135 and Leonardo AW139 helicopters. The primary role of the Air Corps is to provide support to the Army, Naval Service and An Garda Síochána in countering threats to State security on land, sea and air. In addition, the day to day peace time role of the Air Corps includes activities such as Maritime Surveillance, Fishery Protection, Garda Air Support Unit, Ministerial Air Transport, Emergency Aeromedical Service and Air Ambulance The Air Corps trains its own Military Pilot Officers, Military Aircraft Technicians, Military Air Traffic Controllers, Air Photographers and General Service personnel. Air Corps personnel may serve overseas as mandated by Government. 2. THE AIR CORPS TRAINEE MILITARY AIRCRAFT SYSTEMS TECHNICIAN PROGRAMME The purpose of the Air Corps Trainee Military Aircraft Systems Technician programme is to provide military aircraft technicians for the Irish Air Corps. The programme offers successful candidates the opportunity of becoming an efficient and disciplined member of the Air Corps The trainee technician undergoes full basic military training and passes out as a 3-Star soldier prior to commencing their technical training. This is a unique opportunity for an individual who has an interest in military training to also pursue a career in aviation maintenance. The initial military training affords the trainee technician an opportunity to develop skills which are applicable to the aircraft maintenance environment such as discipline, self-reliance, teamwork and working to exacting standards. The system of training is of the highest standard, and the training programme in the Air Corps Technical Training School has been developed to provide ab initio technical training. The programme offers successful candidates the opportunity to become an efficient and disciplined member of the Air Corps. The programme is aimed at meeting the current and future employment needs of the Air Corps by providing graduates with a Level 7 Degree. The programme offers an interdisciplinary approach whichin the students obtain a mix of technological and operational skills specifically related to Irish Military aviation requirements.
Dog Groomers
Petmania Grooming Studios is currently the largest and most successful grooming business in the country and boasts some of the most talented and committed Groomers available. We run busy energetic grooming studios where you will be expected to not only groom our canine customers to a very high standard, but treat our human customers with the same level of customer service you would like to receive yourself. We are currently recruiting for full and part time Groomers for our newly opened Athlone Store The successful candidate will join the experienced grooming team in our Athlone store, and take part in all grooming activities including; If you would like to join this team, you must hold a QQI level 5 or City and Guilds in Grooming and have at least 1 year’s practical experience in a grooming role. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Experienced Dog Groomer
Petmania Grooming Studios is currently the largest and most successful grooming business in the country and boasts some of the most talented and committed Groomers available. We run busy energetic grooming studios where you will be expected to not only groom our canine customers to a very high standard, but treat our human customers with the same level of customer service you would like to receive yourself. We are currently recruiting for full and part time Groomers for our Santry Store The successful candidate will join the experienced grooming team in our Santry store, and take part in all grooming activities including; If you would like to join this team, you must hold a Fetac level 5 or City and Guilds in Grooming and have at least 1 year’s practical experience in a grooming role. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Experienced Dog Groomers and Groomers Assistants
Petmania Grooming Studios is currently the largest and most successful grooming business in the country and boasts some of the most talented and committed Groomers available. We run busy energetic grooming studios where you will be expected to not only groom our canine customers to a very high standard, but treat our human customers with the same level of customer service you would like to receive yourself. We are currently recruiting for full and part time Groomers and Groomers Assistants for our Kilkenny Store The successful candidates will join the experienced grooming team in our Kilkenny store, and take part in all grooming activities including; If you would like to join this team, you must hold a QQI level 5 or City and Guilds in Grooming and have at least 1 year’s practical experience in a grooming role. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Experienced Dog Groomer
Petmania Grooming Studios is currently the largest and most successful grooming business in the country and boasts some of the most talented and committed Groomers available. We run busy energetic grooming studios where you will be expected to not only groom our canine customers to a very high standard, but treat our human customers with the same level of customer service you would like to receive yourself. We are currently recruiting for full and part time Groomers for our Navan Store The successful candidates will join the experienced grooming team in our Navan store, and take part in all grooming activities including; If you would like to join this team, you must hold a QQI level 5 or City and Guilds in Grooming and have at least 1 year’s practical experience in a grooming role. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Experienced Dog Groomer
Petmania Grooming Studios is currently the largest and most successful grooming business in the country and boasts some of the most talented and committed Groomers available. We run busy energetic grooming studios where you will be expected to not only groom our canine customers to a very high standard, but treat our human customers with the same level of customer service you would like to receive yourself. We are currently recruiting for full time Groomers for our Waterford Store The successful candidates will join the experienced grooming team in our Waterford store, and take part in all grooming activities including; If you would like to join this team, you must hold a QQI level 5 or City and Guilds in Grooming and have at least 1 year’s practical experience in a grooming role. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Experienced Dog Groomers
Petmania Grooming Studios is currently the largest and most successful grooming business in the country and boasts some of the most talented and committed Groomers available. We run busy energetic grooming studios where you will be expected to not only groom our canine customers to a very high standard, but treat our human customers with the same level of customer service you would like to receive yourself. We are currently recruiting for full and part time Groomers for our Westport Store The successful candidate will join the experienced grooming team in our Westport store, and take part in all grooming activities including; If you would like to join this team, you must hold a QQI level 5 or City and Guilds in Grooming and have at least 1 year’s practical experience in a grooming role. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
