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Sort by: relevance | dateCustomer Experience Champion
Your Role: As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in ‘in branch’ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Your Team: You will be a member of a team that is the ‘Face’ of PTSB. Your team is a dynamic one and works in a fast paced environment to drive and deliver the Bank’s ambition to become Ireland’s best personal and business bank Your Responsibilities: · Support in the day to day operation of customer service within the branch. · Provide an excellent level of customer service and advise our customers throughout their product /financial needs journey, further improving the customer experience with both over the phone and face to face interactions. · Take ownership and deal with customer queries in an effective, professional and compliant manner. · Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system. · Assist with sales campaigns including post sales fulfilment, administration and follow up tasks. · Adopt a prompt and customer centred response to leads passed from Open24 to maximise new business opportunities from customer base. · Perform duties in accordance with policies, procedures, whilst living PTSB’s values and Standards. · Assist the Branch Lead and wider territory team with key customer relationships. · Assist with retaining existing business and actively contribute to growing new business across all customer segmentation profiles in line with agreed branch requirements. · Perform cash administration duties, promoting, balancing and efficient daily maintenance of ATM/SSBM policies and procedures relevant for your branch location and model. · Perform the various roles in the branch on a rotation schedule on an ongoing basis. · Maintain knowledge of the regulatory codes and legislation impacting on day to day work. · Commit to continuous professional development and agree an annual performance and professional development plan with the manager. · Continuously reviews skills, and be flexible and open to feedback Requirements: Essential · QFA or APA in Loans and/or Savings & Investments, with up-to-date CPD hours for the relevant CPD years. If no APA held, or only one APA in Loans or S&I held, the candidate must commit to qualifying within a 2 year period to achieve APA in both Loans and S&I. · If no APA held, the candidate must meet the minimum entry requirements of holding an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths), and/or 5+ years post Leaving Certificate experience. · Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience · Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment (where MCC) · Committed to and enjoys working in a sales environment Desired · Excellent knowledge of all retail finance product, processes and procedures · Significant experience in financial services Competencies for Your Role / Behaviours for Success: Accountability & Decision Making Commercial Growth Customer Focus High Performance Teams Risk Management Fitness & Probity: CF3 & CF4 This job is a controlled function as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness s and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee’s fitness and probity. Individual Accountability Framework: CF3 & CF4 As a role carrying a CF designation, the role holder will also be subject to the Common Conduct Standards under the Central Bank of Ireland’s Individual Accountability Framework and will be required to take reasonable steps to ensure the Conduct Standards are met. The role holder will be required to possess and maintain the appropriate technical knowledge required to perform the role and to understand the regulatory obligations to which they are subject as a CF to include, without limitation, the Common Conduct Standards and the Fitness and Probity Standards. Minimum Competency Code: CF3 & CF4 The Minimum Competency Code (MCC) 2017 sets out the minimum standards of skills and knowledge for employees providing advice, information and associated activities in connection with retail financial products, the appointee must meet the specific MCC requirements to perform this role. Additionally, for MCC roles, there are continuous professional development (CPD) requirements. Further details on Fitness and Probity and/or MCC due diligence are available from HR. Who We Are: At PTSB, we are Altogether More Human. We bring the best of technology and our people together to solve real customer needs and deliver a better banking experience. Customer & Colleague focused. Inclusive. Caring. We manage risk and comply with regulations, where everyone works to meet our goals and are proud of the part they play. While culture is always evolving, our values and heart of our purpose remain the same. Living our values and managing risk builds trust. We nurture an accountable and supportive workplace where everyone is encouraged to contribute meaningfully, as we become Ireland’s best personal and business bank through exceptional customer experiences. We promise to create a supportive and inclusive environment where everyone is welcome and respected. When you are your authentic self, your colleagues have better experiences working with you. This leads to exceptional customer experiences. We are Open. We are Inclusive. We build Trust. We are One PTSB.
Packaging Visual Inspector, Level
Job Overview The successful candidate will be based within the Vial Inspection area of our Newry Facilities. This role involves inspecting injectable vials ranging from 10ml – 1 litre within a unique specialised environment. The successful candidate will operate within and adhere to GMP guidelines and standards while ensuring Health & Safety at all times. Our Inspection teams work to tight schedules, visually inspecting our product to ensure the highest standards of quality. Operatives also work with the AQL team to guarantee optimum standards are met. Although you are working as part of a team, you will be required to working individually at your own dedicated workstation. Therefore, the successful candidate must be able to work on their own initiative and be highly motivated to meet targets. Previous experience is not necessary as full training will be given to the successful applicants. Main Activities/Tasks Contact: recruitment@norbrook.co.uk #Norbrook
Audit Manager
AUDIT MANAGER Reference: AMA 13/25 Salary Scale: £71,880 to £80,097 per annum Location: Hybrid (regular attendance is required at NIAO Belfast headquarters and client sites) Contract: Permanent Full Time (37 hours per week) We welcome applications for part time hours (minimum 30 hours per week, pro-rata salary). In addition to a competitive salary, we offer a highly attractive and comprehensive benefits package including: •hybrid and flexible working • generous annual leave plus 12 public/privilege holidays • family friendly benefits including enhanced paid sick and maternity and shared parental leave • salary sacrifice provisions (Cycle to Work, Childcare vouchers, AVCs) • generous NICS pension scheme provision • free on-site car parking with EV charging points • on-site gym and an active sports and social calendar • payment of professional fees and extensive staff learning and development opportunities • employer supported volunteering • employee assistance programme and wellbeing hub. ESSENTIAL CRITERIA At the closing date for applications, you will be required to demonstrate: 1. At least three years’ post qualification experience in the last five years and current membership of one of the following bodies: 2. Technical competence Three years’ experience, during your career to date, of auditing financial statements and Extensive working knowledge of financial reporting standards, auditing standards and methodologies with at least three years’ experience of practical application of those standards and methodologies. 3. Decision making/judgement Experience of analysing complex financial and performance information and drafting written reports that clearly present findings, conclusions and constructive recommendations to inform effective decision making. 4. Resource planning and budgeting Experience of planning and managing the use of resources for multiple activities within budget constraints. 5. Leadership skills Evidence of a proven ability to develop, motivate and lead teams. 6. Communication skills Excellent communication skills and the ability to build good working relationships with key stakeholders. 7. Be able to travel to various locations as needed to meet the mobility requirements of the post in full. More information on the role and key responsibilities can be found in the Role Profile . All job offers are subject to satisfactory pre-employment checks including background checks. The successful candidate will be required to demonstrate in pre-employment checks that they have the Right To Work in the UK. NIAO is an Equal Opportunities Employer and welcomes applications from diverse backgrounds.
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Occupational Therapist Senior Grade
Would you like to work for a great employer? Enable Ireland is an organisation that makes a real difference to the lives of children and adults with disabilities in Ireland, and is named as one of Ireland's Irish Independent 150 Best Employers 2024 . Enable Ireland, as an equal opportunities employer, proudly maintains a Silver Award in Diversity from the Irish Centre for Diversity. We vigorously advocate for fairness, respect, equality, diversity, inclusion, and engagement, and are dedicated to ongoing enhancement in these areas. We are currently seeking a highly-motivated Occupational Therapist - Senior Grade to join our team in CDNT 2 Ballyboden . Contract Type: Permanent Full Time Contract Hours: 35 Hours Per Week (1.0 WTE) Salary Scale: €59,662 - €70,624 per annum pro rata per annum. Salary scales are subject to LSI’s (Long Service Increments) This pay scale is subject to increases in 2025 in accordance with the recent WRC agreement towards enhanced pay adjustments in Section 39 organisations. Annual Leave Entitlement : 33 days pro rata per annum. Overview of the Post: Enable Ireland delivers children’s services through the Children’s Disability Network Teams (CDNT) under the national Progressing Disabilities Services (PDS) model for children and young people with complex needs arising from a disability. The post holder will be responsible for the provision of a range of Occupational Therapy services for young people (0 – 18 years) and their families within an interdisciplinary framework. Service will include assessment and intervention, clinical supervision and ongoing service development. This will be delivered through a family centred approach across a variety of settings including the clinic, preschools, schools, children’s homes and community settings. Overview of Duties & Responsibilities: Please see Job Description for full list The successful candidate will have Essential Criteria: i. Be registered, or be eligible for registration, on the Occupational Therapists Register maintained by the Occupational Therapists Registration Board at CORU ( https://www.coru.ie/ ) And ii. Have three years full time (or an aggregrate of three years) post qualification clinical experience And iii. Have the requisite knowledge and ability (including a high standard of suitability and professional ability) for the proper discharge of the duties of the office And iv. Provide proof of Statutory Registration on the Occupational Therapists Register maintained by the Occupational Therapists Registration Board at CORU before a contract of employment can be issued Annual Registration i. On appointment practitioners must maintain annual registration on the Occupational Therapists Register maintained by the Occupational Therapists Registration Board at CORU And ii. Practitioners must confirm annual registration with CORU to the Enable Ireland If you believe you would fit the role then please submit your application today. Benefits As a staff member of Enable Ireland, you will have access to a wide range of benefits, including: · Excellent internal and external training opportunities · Generous annual leave entitlements · Flexible Working · Long service reward scheme · Pay adjusted Maternity Leave · Pay adjusted Adoptive Leave · Pay adjusted Paternity Leave · Wellbeing benefits · Pension For a full list of our benefits & conditions, please click here: What now? To apply, please download the Job Description and Person Specification for your information and complete the online application form. CVs will not be accepted. Closing date for applications: Tuesday 11th November, 2025 @ 12pm. A panel may be formed from this vacancy for any similar vacancies, which may arise during the next 12 months. · The post will be subject to reference checks and may be subject to Garda vetting/police clearance, as relevant. · Due to the large volume of applications, we are not in the position to provide individual feedback to applicants who are not shortlisted for interview. · Applications are invited from suitably qualified applicants from all sections of the community. · The above information serves only as a guide to the advertised position. Enable Ireland, at its discretion, reserves the right to change this prior to appointment. · Please review Enable Ireland’s Rezoomo Privacy Policy here: https://enableireland.ie/resources/publications/rezoomo-privacy-policy · Please review the Enable Ireland’s External Data Protection Notice available at https://www.enableireland.ie/privacy-policy for details on how Enable Ireland processes applicant’s personal information. Please note if you are invited for interview, we will share your personal data with: 1) Any virtual service provider we use to host the interview; and 2) the interview panel (if applicable). Your information will be stored for this purpose in line with our retention policy
Social Care Worker, Residential Services
As a Section 39 organisation, KPFA operates its own pay scales. Annual increments are awarded up to the maximum point of the relevant scale. We are currently recruiting for the following position Post: Social Care Worker Contract: Permanent, Part-Time (19.5 hrs per week) Location: Killarney, Co Kerry *Please note, rosters may be subject to change due to the operational requirements of the service* We are looking for a dedicated Social Care Worker to support three female residents, including assisting them to visit their families at weekends. The successful candidate will be required to undertake a driver competency test, which will be scheduled and facilitated by the Centre Manager as part of the induction process. The Role: We are seeking a compassionate, dedicated, and motivated Social Care Worker to join our team in supporting adults with Intellectual Disabilities. This is a rewarding opportunity to empower individuals, promote their independence, and help them lead fulfilling lives in a person centred, rights based environment. As a Social Care Worker, you will play a key role in delivering high quality care, ensuring the well being of those we support, and advocating for their rights while fostering meaningful community inclusion. Working collaboratively with a team, you will contribute to the creation of a supportive and respectful environment tailored to individual needs. Key Responsibilities: Person centred support and advocacy Employee Benefits: Sick Pay Scheme, Paid Maternity Leave, Flexible Working, Employee Assistance Programme, Pension Scheme, Parking ( Site Dependent), Generous Annual Leave, Access to income continuance scheme, Discounted Health Insurance and Access to training. (A panel may be formed from which future vacancies for the Killarney Residential Services may be filled up to the 31st of March 2026). *In relation to offers of employment, evidence of relevant employment experience must be clearly detailed in both your application form and CV. Failure to provide this information, along with a satisfactorily completed verification of service form before an agreed start date, will result in placement at Point 1 of the applicable scale. Incremental credit will only be applied from the date correct documents are submitted.* Canvassing Any attempt by candidates or others acting on their behalf, directly or indirectly, through written communication or any other means, to canvass or influence in the candidate's favour any staff member of Kerry Parents and Friends Association, or any individual involved in interviewing or evaluating applicants, will result in the candidate's automatic disqualification from the position. Kerry Parents and Friends Association is an equal opportunities employer
Candidate Advanced Nurse Practitioner - Intellectual Disability
Avista is a progressive organisation, providing a wide range of services including Day, Residential and Respite supports to both Children and Adults in various locations across 3 Regions. The organisation is looking for Candidates who are committed to supporting people with Intellectual Disabilities and their families, in a Person Centred, Community Based, Socially inclusive manner in accordance with our core values and ethos and underpinned by quality, best practice and research. JOB ADVERTISEMENT APPLICATIONS ARE INVITED FOR THE FOLLOWING POSITION: CANDIDATE Advanced Nurse Practitioner- Intellectual Disability (AUTISM) TEMPORARY FULL-TIME CONTRACT (37.5 Hours Per Week) ST VINCENTS SERVICES, LIMERICK Salary: €70,725- €79,872 *Salary subject to Relevant Public Sector Experience and pro-rated for hours of work. REF:87814 Avista are looking for a candidate that will work on location with front line team in the delivery of service to high support specialist area within Avista Limerick Services This includes monitoring impact of individualised support services, and lead and co-ordinate with the person in charge and the management team the delivery of a quality service to individuals supported in specialist service area. The ideal candidate will be a creative critical thinker who is committed to supporting and enabling individuals we support to live their best lives as active citizens in an inclusive society through the delivery of quality services and governance systems that operate in line with Avista’s core values. Essential: · Be a Registered Nurse Intellectual Disability (RNID) with the Nursing and Midwifery Board of Ireland (Bord Altranais agus Cnáimhseachais na hÉireann) or entitled to be so registered. · Have a broad base of clinical experience relevant to Cognitive Behaviour Therapy in Intellectual Disability. · Be eligible to undertake a Master’s Degree (or higher) in Nursing or a Master’s Degree, which is relevant, or applicable to Intellectual Disability: Cognitive Behaviour Therapy. The Master’s programme must be at Level 9 on the National Framework of Qualifications (Quality & Qualifications Ireland), or equivalent. Educational preparation must include at least three modular components pertaining to the relevant area of advanced practice, in addition to clinical practicum. Or · Be currently undertaking a Master’s Degree in Nursing (Advanced Practice Pathway) or other which is relevant, or applicable to, Intellectual Disability: Cognitive Behaviour Therapy. The Master’s programme must be at Level 9 on the National Framework of Qualifications (Quality & Qualifications Ireland), or equivalent. Educational preparation must include at least three modular components pertaining to the relevant area of advanced practice, in addition to clinical practicum. Or · Possess a Master’s degree (or higher) in Nursing or a Master’s Degree which is relevant, or applicable, to Intellectual Disability: Cognitive Behaviour Therapy. The Master’s programme must be at Level 9 on the National Framework of Qualifications (Quality & Qualifications Ireland), or equivalent. Educational preparation must include at least three modular components pertaining to the relevant area of advanced practice, in addition to clinical practicum and if these have not been part of master’s degrees the candidate must agree to complete the relevant modules within 2 years. And · Undertake 500 hours of supervised advanced clinical practice (minimum) to develop clinical competency. · Candidates must possess the requisite knowledge and ability including a high standard of suitability and clinical, professional, and administrative capacity to properly discharge the functions of the role. · Be a Registered Nurse prescriber of medicinal products as per agreed collaborative practice agreement (CPA) or agree to complete programme within 2 years. · Have the ability to practice safely and effectively fulfilling his/her professional responsibilities within his/her scope of practice and evidence of continuous professional development. · Have excellent communication, interpersonal, teamwork and effective caseload management skills. · Commitment to a person-centred approach, community inclusion and the individual needs of the person. · Demonstrate ability to work effectively with families and multi-disciplinary team. · Knowledgeable of the following, Health Act 2007 (Care and Support of Residents in Designated Centres for Persons (Children and Adults) With Disabilities) Regulations 2013, Shaping the Future of Intellectual Disability Nursing in Ireland (2018), Sláintecare (2017). · Full driving licence and access to own transport. Applicants should possess Level 2 behavioural competencies of Avista competency framework. Why work with us? Excellent Career Progression Opportunities. Supportive and innovative working environment. Comprehensive Pension Scheme Generous annual leave entitlement Paid Maternity Leave & Sick Pay scheme Bike to work Scheme Tax Saver Travel Scheme Generous annual leave entitlement Paid Maternity Leave & Sick Pay scheme Bike to work Scheme Tax Saver Travel Scheme Please submit a Cover letter and CV as application via our website careers section at: https://www.rezoomo.com/company/avista/ Informal enquiries to Lisa Lavelle, Director of Nursing; email: lisa.lavelle@avistaclg.ie Closing date for receipt of applications: 11th November 2025. Avista reserves the right to close the competition early should a sufficient number of applications be received. “A panel may be formed from which future positions may be filled across the Limerick service.” Avista is an equal opportunities employer.
Kitchen Porter
We are looking for a Full-time Kitchen Porter to join our busy Kitchen Team. We are currently looking for someone to work 5 days over 7 days. There are two shifts; Morning shift which runs from 8.00am to 4.30pm or the evening shift is approximately 4:00pm to closing (approx 11pm or midnight) Duties include (but are not limited to): Please note that this is a busy and physically demanding role.
Fashion Advisor
GET TO KNOW US CHANEL is committed to delivering the ultimate luxury experience across all client touchpoints. From our Fashion boutiques with our Fashion Advisors, to online on CHANEL.COM or via our client care teams, we endeavour to provide an elevated, seamless, and memorable client experience. KNOW THE ROLE The successful candidate will play a pivotal role in creating desire through navigating the core of fashion trends and shaping the narrative of luxury. In this role you will utilise your strong interpersonal skills and connect with clients at all levels, effectively, creating a welcoming and engaging atmosphere. As a Fashion Advisor, you will collaborate closely with colleagues daily, contributing to a cohesive, collaborative team environment and elevating the standards of excellence. KNOW WHAT WE'RE LOOKING FOR Ability to build authentic, lasting relationships through empathy and personalised service Strong awareness of trends and deep appreciation for Chanel’s heritage and style. Confident, elegant storytelling and interpersonal skills to engage clients meaningfully. Collaborative attitude to foster a positive, high-performing boutique environment. Organized, efficient, and committed to delivering excellence in every task. KNOW HOW WE WORK We Drive Creativity and Innovation: Creativity runs through our veins and fuels everything we do. We are an enterprising team that thinks outside the box to bring new ideas to life and to create unrivalled experiences designed for our customers and our world. Fostering a culture of innovation, we keep ahead of the rest while growing sustainably. We Go Above and Beyond: As agents of change within our industry we set the standard, always leading, never imitating. We love to go where others haven't and thrive on sharing our knowledge and expertise. We work to surpass expectations, inspiring everyone who comes in to contact with our brands. We Do the Right Thing: We respect our world and everyone we interact with. Acting with decency, honesty and transparency, we strive to ensure that everything we contemplate or do, contributes to a sustainable future. Embracing diversity and inclusivity we build trust among our customers, partners, and communities and with each other. Back Share Apply Now
HR Manager
Main purpose of the role: Maintain and enhance the store's human resources by planning, implementing and evaluating employee relations and human resources policies, programmes and practices. The ideal candidate will have/be: 2 years’ experience in a relevant position CIPD qualification is desirable Excellent communication skills Good delegation skills Highly driven with a strong work ethic An understanding of how to achieve KPIs and targets Commerciality and brand awareness Passion for grocery retail Thrive in a fast-paced working environment Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Ensure optimum employment levels through appropriate recruitment and selection procedures Develop appropriate personal training and development plans are in place for each employee Promote a harmonious working atmosphere in store through proactive employee communication and problem resolution Ensure the store is compliant with relevant legislation and implement procedures as required Ensure that all employees receive an induction and initial and on-going training Document and record all internal and external training Manage probation periods accordingly Maintain employee attendance, holiday and leave records When necessary, implement the Grievance and Disciplinary policies correctly Ensure that all customer service programmes and procedures are in place and provide appropriate training as required Liaise with shop and union officials in accordance with company policies (if applicable).
