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Facilitator - Day service Glasnevin, Co. Dublin 19.5 hours per week minimum Job reference: FPT_BHSP_1310 Essential criteria for the position of Facilitator: Full Job Specification available on request Autism A Chara does not require assistance from Recruitment Agencies, any CVs submitted by Recruitment Agencies will be deleted and not considered.
Team Leader
CORLANN – WEST REGION 1 X TEMPORARY FULL-TIME TEAM LEADER (Social Care Leader) CAISLEAN SERVICES ORANMORE/RENMORE CO. GALWAY JOB REF: 105468 DESCRIPTION AND VISION OF SERVICES Corlann – West Region provide a community based, person centred service focusing on the needs and abilities of children and adults with intellectual disabilities. The vision of the service is to support people with intellectual disabilities to achieve a full and valued life in their community, in line with best practice both nationally and internationally. Working in partnership with each person supported by services, we aim to create opportunities for people supported by services to have ordinary life experiences and to be closely connected to family and friends. We are committed to supporting people to live a life of their choosing. Caislean Services provide a range of community-based servicesincluding day, residential, respite, community outreach, family support and a range of multidisciplinary support services. People are supported in various types of day settings – day centres, supported employment, social and micro enterprises, training and education and these can be in groups or individualised. People are supported in residential settings in their own homes in the community individually and in groups with different staffing support levels depending on their levels of disability. Our Services are person centred focusing on the needs and abilities of adults with intellectual disabilities and autism. We wish to create opportunities for people who use our service to have valued social roles in their communities and to form friendships. We wish to recruit innovative, creative and motivated people who will relish the opportunity to assist in achieving this vision as part of a team. We are looking for people who will be flexible and dynamic, can adapt to the needs of particular individuals they supportand be open to change. The Role: The Team Leader has a pivotal role in managing the day to day delivery of services. The Team Leader will provide leadership and supervision to teams while ensuring the development of the service in line with national standards and best practice. The main responsibilities are to assist the Team Manager with the management of Corlann, such as – person centred planning in line with Personal Outcome Measures ethos and practice, resource management and staffing - includingrosters, staff development, facilitating communication and professional leadership in order to ensure a good quality of life for the people supported. It is the Team Leader’s responsibility to ensure that the life of each person reflects the organisation’s core values: · Dignity, respect and a rights based model · Promoting independence in all areas of life through exposure, experience and education · Promoting friendships and relationships in ordinary places in the community and making a contribution · Making choices Reporting To/ Responsible To: Team Manager/Service Coordinator or delegate Qualifications/Experience: · A relevant 3rd level qualification in the Social Care or Health Sector eg. Social Care qualification and be registered in the Social Care Workers Register maintained by the Social Care Workers Registration Board - CORU Or Be eligible under the Section 91 (existing practitioner) route for registration in the Social Care Workers Register maintained by the Social Care Workers Registration Board -CORU (evidence of application status is necessary) · An appropriate Health Management qualification is desirable (QQI Level 6). On appointment, if the successful candidate does not already hold such a qualification, they must undertake to complete an appropriate management course within a specified time-frame. · Previous experience of effectively managing a staff team and demonstrating proven ability to pro-actively lead, motivate, empower and achieve results through people is an advantage. · A minimum of three 3 years’ post qualification experience, working with people with an Intellectual Disability is essential. · Demonstrate a clear commitment to community integration and active citizenship for all people with disabilities with experience in the area of human rights and advocacy. · Experience of working in the area of autism and behaviours of concern would be an advantage. Skills: Working Hours: 78 hours a fortnight (SCL grade) rostered flexibly on a 7 day duty roster. The Team leader will work as a frontline member of the team with protected time to carry out specific team leader duties. In addition, a sleep-in and/or night duty commitment may be a requirement of posts in residential services for which the appropriate allowance will be paid Corlann’s model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours to provide a quality service delivery for each individual. Annual Leave: 23 days per annum (pro rata for part-time). Appropriate service-related leave will be granted after 5 and 10 years’ service respectively. Remuneration: Department of Health Social Care Leader salary scales as at 01/06/2026 apply: €57,484 x 6 increments - €67,130 per annum (pro-rata for part-time). Salary quoted is based on a 39 hour working week. The successful candidate will be granted incremental credit subject to satisfactory verification of previous public sector service Tenure: This post is a temporary full time & pensionable. This post is linked to a permanent employee’s leave arrangement. Probation: A probationary period of 9 months from the date of appointment applies to the post. The employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion. To view full job description, please see attached. Informal enquiries for this post to: Helen Lawrence Area Manager or Claire Keane Service Co Ordinator on 091 – 721410 Closing date for receipt of completed application form /CV’s 5pm, Monday November 2nd2026 Interviews will take place the week of November 16th 2026 Corlann is an equal opportunities employer INDW
Social Care Worker
CORLANN –WEST REGION POST: PERMANENT FULL TIME SOCIAL CARE WORKER CAISLEAN ADULT SERVICES (ORANMORE/RENMORE AREA) Ref: 105467 A panel may be formed as a result of this campaign from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Locum Social Care Worker roles are also available. DESCRIPTION AND VISION OF SERVICES Corlann – West Region provide a community based, person centred service focusing on the needs and abilities of children and adults with intellectual disabilities. The vision of Corlann is to support people with intellectual disabilities to achieve a full and valued life in their community, in line with best practice both nationally and internationally. Working in partnership with each person supported by Corlann, we aim to create opportunities for people supported by Corlann to have ordinary life experiences and to be closely connected to family and friends. We are committed to supporting people to live a life of their choosing. Caislean Adult Services provide a range of community-based servicesincluding day, residential, respite, community outreach, family support and a range of multidisciplinary support services. People are supported in day centres, supported employment, social and micro enterprises, training and education and these can be in groups or individualised. People are supported in residential settings in their own homes in the community individually and in groups. We wish to create opportunities for people who use our services to have valued social roles in their communities and to form friendships. We wish to recruit innovative, creative and motivated people who will relish the opportunity to assist in achieving this vision as part of a team. We are looking for people who will be flexible and adapt to the needs of particular individuals they supportand are open to change. Location: Caislean Services operates a range of services including day, residential, respite, training, education, employment opportunities, Individualised services, and leisure activities which are geographically dispersed though the West Sector Adult Services. We strive to provide an excellent service, integrating the community as much as possible into the daily lives of the people supported. Candidates will be required to be flexible in this position, and will be required to work a variety of hours as required. The successful candidate may be required to work between the various community houses and day care programme areas associated with the Caislean Services depending on service need. The Role: Social Care Workers fulfil a key worker supportive and advocative role for adults supported by the service in all aspects of their lives, focusing on each individual’s ability and promoting independence and development of skills at all times. The Social Care Worker will assist people with the development of person-centred plans and critically, will support people to make informed choices and fulfil their potential. They will encourage participation in the community through inclusive and creative thinking, seek opportunities for new experiences and encourage positive risk taking in leading to informed choices. Reporting/Responsible to: Team Leader/Team Manager Qualifications and Experience: Eligible applicants will be those who on the closing date for the competition: · A relevant 3rd level qualification in the Social Care or Health Sector e.g. Nursing qualification and current Live Register Certificate from NMBI or Social Care qualification and be registered in the Social Care Workers Register maintained by the Social Care Workers Registration Board - CORU Or Be eligible under the Section 91 (existing practitioner) route for registration in the Social Care Workers Register maintained by the Social Care Workers Registration Board -CORU (evidence of application status is necessary) Skills: Candidates must demonstrate: · Leadership and networking skills - Staff will be expected to network with local community groups and develop positive links for the people who use the service. · Good organisational and planning skills, with the ability to support goal setting and following through to the achievement of outcomes · Creativity, initiative, self-motivation, flexibility and good judgement · Commitment to current best practice internationally and co-operating in an interdisciplinary team environment with a person-centred philosophy · Excellent listening skills, patience and a sense of humour Working Hours: · 78 hours a fortnight All posts are based on a 14-day duty roster. The successful candidates may be required to work to accommodate an integrated day service, with weekend work, some split duty hours, public holidays, evening/night duty and sleep-ins to meet service needs. Corlann’s model of service is based on Personal Outcome Measures quality and person centred planning system requiring employees to be flexible in their working hours to provide a quality service delivery for each person supported Annual Leave: 22 days per annum (pro-rata for part-time), i.e. 8.46 hours per 100 hours worked. Appropriate service related leave will be granted after 5 and 10 years’ service respectively. Remuneration: Department of Health Social Care Worker salary scale as at 01/06/2026 apply: €41,260 x 11 increments - €56,717 per annum (pro-rata for part-time). A long service increment €57,789 per annum (pro-rata for part-time) is payable after 3 years on the maximum of the scale. Additional payments will be made for weekends, public holidays and night duty when worked. Salary quoted is based on a 39 hour working week. The successful candidate will be granted incremental credit subject to satisfactory verification of previous public sector service. Tenure: There is currently one permanent full time pensionable post available. A panel may be formed as a result of this process from which subsequent permanent, temporary or fixed term Social Care Worker appointments within Caislean Services may be offered over the next 6 months. Probation: A probationary period of nine months from the date of appointment applies to the post. The employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion. To view full job description, please see attached. Informal enquiries for this post to: Helen Lawrence Area Manager or Claire Keane Service Co Ordinator on 091 – 721410. Closing date for receipt of completed application forms /CV’s on-line is 5pm Monday November 2nd 2026 Interview date is scheduled for week of November 16th 2026 Corlann is an equal opportunities employer INDW
Support Worker
CORLANN –WEST REGION POSTS: PERMANENT FULL TIME SUPPORT WORKERS (Care Assistant grade) CAISLEAN ADULT SERVICES (Oranmore & Galway City) Ref: 105466 A panel may be formed as a result of this campaign from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Locum Support Worker roles are also available. DESCRIPTION AND VISION OF SERVICES Corlann – West Region provide a community based, person centred service focusing on the needs and abilities of children and adults with intellectual disabilities. The vision of the service is to support people with intellectual disabilities to achieve a full and valued life in their community, in line with best practice both nationally and internationally. Working in partnership with each person supported by services, we aim to create opportunities for people supported by services to have ordinary life experiences and to be closely connected to family and friends. We are committed to supporting people to live a life of their choosing. Caislean Adult Services provide a range of community-based servicesincluding day, residential, respite, community outreach, family support and a range of multidisciplinary support services. People are supported in day centres, supported employment, social and micro enterprises, training and education and these can be in groups or individualised. People are supported in residential settings in their own homes in the community individually and in groups. We wish to create opportunities for people who use our services to have valued social roles in their communities and to form friendships. We wish to recruit innovative, creative and motivated people who will relish the opportunity to assist in achieving this vision as part of a team. We are looking for people who will be flexible and adapt to the needs of particular individuals they supportand are open to change. Location: Caislean Adult Services. Staff allocation could be either within residential/respite/day settings or in community services. The appointee will initially commence working in one particular area of the Caislean services and this work location may change due to future service needs. The Role: The Support Worker role is to support the person in all aspects of daily living focusing on the individual’s ability and promoting independence and development of skills at all times. The Support Worker will assist people with the achievement of personal outcomes and in participating in the ordinary everyday life of the community through inclusive and creative thinking. The Support Worker is also responsible for all aspects of personal care required during the day. This includes meals, household tasks, personal and intimate care and other related aspects of physical well-being. Reporting/Responsible to: Social Care Worker/Staff Nurse/Team Leader/Team Manager depending on location. Qualifications, Experience & Skills: Ø Candidates must have a good general education. A recognised qualification in the field of intellectual disability or a FETAC level 5 course is an advantage. A QQI Level 5 or higher is desirable. Ø A full clean manual Driving Licence, which qualifies you to drive manual transmission vehicles on Irish roads is an essential requirement. It may also be necessary for the appointee to obtain a Class D1 Driving Licence (if not already in possession of one). Assistance will be given towards this purpose of obtaining a class D1 licence. Ø Experience of working with people with an intellectual disability/autism/complex needs is desirable, however, induction and training will be provided. Ø Flexibility, team-working skills, patience and a sense of humour. Ø Fluency in verbal and written English is an essential requirement of this post and proficiency in I.T. skills. Working Hours: · 78 hours per fortnight All posts are based on a 14-day duty roster. The successful candidates may be required to work to accommodate an integrated day service, with weekend work, some split duty hours, public holidays, evening/night duty and sleep-ins to meet service needs. The Corlann model of service is based on Personal Outcome Measures quality and person centred planning system requiring employees to be flexible in their working hours to provide a quality service delivery for each person supported. Annual Leave: 23 days per annum (pro-rata for part-time). Remuneration: Department of Health salary scales apply as at 01/06/2026: €34,881 x 11 increments - €47,624 per annum (pro-rata for part-time). A Long Service Increment €48,434 per annum (pro-rata for part-time) is payable after 3 years on the maximum of the scale. Additional payments will be made for weekends, public holidays, sleep-ins and night-duty when worked. Salary quoted is based on a 39 hour working week. The successful candidate will be granted incremental credit subject to satisfactory verification of previous public sector service. Tenure: There are currently permanent full time posts available. All posts available are pensionable. A panel may be formed as a result of this process from which subsequent permanent, temporary or fixed term Support Worker appointments within the Caislean Adult Services may be offered over the next 6 months. Probation: A probationary period of nine months from the date of appointment applies to the post. The employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion. To view full job description, please see attached. Informal enquiries for this post to: Helen Lawrence Area Manager or Claire Keane Service Co Ordinator on 091 - 721410 Closing date for receipt of completed application forms /CV’s on-line is 5pm, Monday November 2nd 2026 Interview date is scheduled for week of November 16th 2026 Corlann is an equal opportunities employer
Transport & Maintenance Coordinator
Overall Purpose of the Post: The Transport and Maintenance Coordinator will be responsible for the operation of the transport service including: completion of weekly transport schedule, line management of assigned transport staff and responsibility for their supervision, training and development. They will also be responsible for the day-to-day maintenance of the premises at Ennis/Shannon and the transport fleet, while liaising with key stakeholders and ensuring compliance with all Health & Safety Legislation. They will act as Health & Safety competent person for the Ennis/Shannon services and work with the manager to ensure Health & Safety standards are met within the services are compliant with national standards. Duties Transport Coordination: • Complete the day-to-day planning and scheduling of transport service including staff rosters • Direct line management of assigned employees including responsibility for induction training, probation, supervision and performance management process for all transport employees • Facilitate and support employee development and training to ensure that personal, professional and organisational goals are aligned, including performance management • Act as point of contact for service owners/families and staff for last minute changes to transport schedule. • Use transport efficiently by planning runs and schedules to ensure value for money can be attained • Ensure maintenance and upkeep of assigned Enable Ireland vehicles including cleaning and scheduling of regular servicing, valeting, roadworthy tests, and ensure all relevant Health and Safety standards and checks are applied. • Ensure that all internal vehicle equipment such as hoists, seatbelts, safety harnesses, wheelchair restraints, etc. are maintained and in safe and proper working order at all times. • Maintain records of bus mileage, diesel usage and maintenance and any other records as required. • Ensure vehicles are taxed and insured. • Carry out daily and weekly safety checks on vehicles. • Identify training requirements of staff and liaise with the relevant manager to ensure these are met. • Be willing to upskill to deliver transport training to relevant staff. • Assist service managers in preparing for RSA vehicle inspections. • Monitor vehicle maintenance and RSA compliance across the service. • Maintain the vehicle maintenance tracker. • Undertake driving duties where required including transport runs, and dropping and collecting vehicles for servicing/MOT/NCT etc. • Review and file vehicle checklist and bus journey log sheet as they are received. • Support service manager in vehicle purchase and adaptations. • Provide frontline transport to service owners as required. Premises Maintenance: • Track all incoming maintenance requests and update request register and track completion of works. • Develop and maintain a preventive maintenance programme. • Track buildings and grounds upkeep as well as anticipated long, medium and shortterm improvements and maintenance issues. • Liaise with service manager to schedule all works based on priorities. • Act as point of contact for ongoing contractor work within the service. • Request and review quotes for the completion of works for submission to service manager. • Responsible for ensuring that appropriate security measures are in place. • To support the local managers and co-ordinators, in premises related issues such as the management of waste, recycling, sustainability and energy efficiency. • Create suitable environments for the purpose and needs of the facility (i.e. set up of premises for different events). • Work closely with managers and staff to ensure that all issues are dealt with in a timely manner. • Ensure all service contracts and check sheets are kept in date and stored. • Ensure statutory and non-statutory logs are kept up to date (including emergency lighting, Legionella and fire safety equipment). • Source suitable tradespeople to complete work locally in conjunction with the business manager and our procurement guidelines. Health & Safety: • To fulfil the role of health and safety competent person and be responsible for overseeing the implementation of all premises and transport related Health & Safety processes, in collaboration with service managers. • To support the service manager in the monitoring and delivery of mandatory Health and Safety Training and development and support tracking of same • Provide advice on health and safety and risk management for the service premises including the development and monitoring of policies and procedures, and ensuring compliance with all relevant • Responsible for carrying out risk assessments and the upkeep of service risk registers, conduct audits and the required Health and Safety processes. Ensure these are carried out in conjunction with service manager and local staff. • Ensure security and emergency preparedness procedures are implemented properly. • Ensure adequate supplies of PPE are maintained and support distribution of these supplies to services in the Midwest. • Maintain adequate stock of any identified supplies required for the ongoing running of the service. • Ensure facilities are maintained at optimum standards according to company policy and procedures and infection control guidelines. • Communicate workplace safety precautions to employees. • Conduct and document regular facilities and Health and Safety related inspections. • Take responsibility for implementation and compliance of Enable Ireland policies, procedures and protocols as relevant • Represent Enable Ireland on relevant committees/ initiatives as delegated. • Support and participate in the area assigned local site management group. • Provide related support to the Director of Services as required. • Ensure that the requirements/standards to meet the Health & Safety and welfare of staff and visitors accessing the Services in the area are in place. • Ensure that all equipment and supplies meet health and safety standards and arrange for regular servicing where required. • Ensure accurate and timely health and safety reporting is in place across the area. To minimise exposure to breaches of GDPR, strict compliance is required In the course of carrying out the duties of this job and working with others. This will include, but is not limited to, compliance with Enable Ireland’s suite of GDPR Policies & Procedures, attending all GDPR Training sessions and ensuring personal responsibility for implementing safeguards and measures as directed. Terms & Conditions: Responsible to: Probation: A probationary period of 6 months applies, wherein three probationary meetings will take place to review your performance and suitability for appointment. The probationary period may be extended or terminated for any reason at Enable Ireland’s discretion. Salary: The current salary scale for this post is €35,365 to €54,027 pro rata per annum. Annual leave: Annual leave entitlement is 30 days pro rata per annum and proportionately less for less than 12 months service. Pension Scheme: Enable Ireland operates a contributory pension scheme which all employees may join following start date. Medical: The successful candidate will be required to undergo a medical assessment. Garda Clearance/ Police Clearance: These will be required for all prospective employees who will undertake relevant work or activities relating to children or vulnerable persons. Sick Pay: (If applicable) Redeployment All periods of sickness exceeding two days must be medically certified. Weekly medical certificates are required thereafter. The Company reserves the right to have you examined by its own Doctor after 3 months continuous sick leave. Upon completion of 6 months continuous service with the Company sick pay will be as follows: Full pay less social welfare for the first 13 weeks of sickness in any 12 month rolling period and half pay less social welfare for a further (13) weeks of sickness absence in the same 12 month rolling period In exceptional circumstances the organisation reserves the right to redeploy you to an alternative role that is suitable to your skills and experience. A. Qualifications and Experience • 1 years experience in working in a similar operational role • Must have a full driving licence • Must be eligible to work in state • Experience coordinating staff and rosters • The ability to multi task. • Be proficient in Microsoft Word, Excel and Outlook. • Team player with a positive attitude. B. Organisational and Professional Knowledge • Broad knowledge of Enable Ireland and the core values of its services • Good knowledge of Health & Safety standards and compliance • Strong technical capability with attention to detail • Strong problem solving and trouble shooting ability
Assistant Manager
Would you like to work for a great employer? Enable Ireland is an organisation that makes a real difference to the lives of children and adults with disabilities in Ireland, and is named as one of Ireland's Irish Independent 150 Best Employers 2026 . Enable Ireland, is an equal opportunities employer. We strongly advocate for fairness, respect, equality, diversity, inclusion, and engagement, and are dedicated to ongoing enhancement in these areas. We are currently seeking a highly motivated Assistant Managerto join our team in Enable Ireland’s Shops located in Limerick City. Contract Type: Part-time, Permanent Contract Hours: 24 hours per week Salary Scale: €18,975.60 per annum. A 1% profit share and bonus (pro rata) are added if targets are met. Excellent benefits. Annual Leave Entitlement : 21 days per annum pro rata + 2 gift days. Overview of the Post: To work as a member of our Teams, the post holder will assist in the day to day running of the Limerick Fashion shop whilst motivating and encouraging staff and volunteers to help achieve sales targets in order to maximise our contribution to Enable Ireland’s services. You must have retail experience and demonstrate strong leadership skills. You will inspire and motivate your team to deliver outstanding results, enjoy being on the shop floor whilst driving sales through great customer service and be motivated by working for a charity. Overview of Duties & Responsibilities: · Assist in managing and developing the shop in the context of an agreed work plan and agreed financial targets · Assist in training, supervising and managing shop staff, both paid and voluntary · Ensure the appearance of the shop internally and externally is attractive to customers and in line with brand standards. Please see Job Description for full list The successful candidate will have Essential Criteria: · Retail Experience · Excellent leadership/motivational experience · Excellent interpersonal skills · Strong Commercial Experience · Must be eligible to work in the State Desirable Criteria: · Brand Awareness If you believe you would fit the role, then please submit your CV today. Benefits As a staff member of Enable Ireland, you will have access to a wide range of benefits, including: · Generous annual leave entitlements · Flexible Working · No Sunday or Late-Night Trading · Uncapped Bonus & Profit Share Schemes · Long service reward scheme · Pay adjusted Maternity Leave · Pay adjusted Adoptive Leave · Pay adjusted Paternity Leave · Excellent internal and external training opportunities · Wellbeing benefits · Pension For a full list of our benefits & conditions, please click here: What now? To apply, please upload your CV on Rezoomo. You can download the job description and person specification from below for your information. A panel may be formed from this vacancy for any similar vacancies, which may arise during the next 12 months. · The post will be subject to reference checks and may be subject to Garda vetting/police clearance, as relevant. · Due to the large volume of applications, we are not in the position to provide individual feedback to applicants who are not shortlisted for interview. · Applications are invited from suitably qualified applicants from all sections of the community. · The above information serves only as a guide to the advertised position. Enable Ireland, at its discretion, reserves the right to change this prior to appointment. · Please review Enable Ireland’s Rezoomo Privacy Policy here: https://enableireland.ie/resources/publications/rezoomo-privacy-policy · Please review the Enable Ireland’s External Data Protection Notice available at https://www.enableireland.ie/privacy-policy for details on how Enable Ireland processes applicant’s personal information. Please note if you are invited for interview, we will share your personal data with: 1) Any virtual service provider we use to host the interview; and 2) the interview panel (if applicable). Your information will be stored for this purpose in line with our retention policy
Project Administrative Assistant
OVERALL ROLE OBJECTIVE: The principle function of the Project Services department is the day-to-day management of all Almac Clinical Services customers. The department coordinates all aspects of the delivery of customer’s projects, as specified in the quotation. In order to achieve this, the department is divided into a Customer Support group, a Supply Chain Management group and an Operations Support group. The Operations Support group is further divided into two key areas: Production and Distribution. Project Administrative Assistants support the department by performing all administrative duties such as preparation of reports and presentations, organization of training and generating and collating batch documentation for Production in accordance with Good Manufacturing Practice and all relevant Standard Operating Procedures. JOB SPECIFIC RESPONSIBILITIES: The post holder will: Collate batch documentation for issue to production and track processing of the batch documents through production and subsequent Quality Assurance review and release to despatch. Scan batch documentation to the customer, ensuring the document set is compete and legible. Assist in the shipment of project related documentation to third parties, raising airway bills and generating despatch notes as necessary. Assist in the preparation of instructional documents, diagrams and other GMP documentation, accurately and professionally through the use of software packages such as Microsoft Word, Excel, PowerPoint, Visio and PhotoShop. Assist in the generation of reports using Excel, with the ability to use pivot tables and create macros. Generate training reports and arrange training sessions, booking rooms, sending out meeting requests and preparing training materials. Place hospitality orders with the on-site caterer. Generate slide decks to support customer meetings. Generate reports to support budget management activities. Photocopy, file and archive batch documentation, Standard Operating Procedures and other project related documentation. Order and maintain stocks of stationery and printer/copier consumables and ensure the maintenance of photocopying equipment. Arrange meetings and facilities for customer visits and provide cover in the kitchen for serving lunch and/or tea/coffee, etc when required. Provide reception cover as and when required, operating the switchboard and communicating messages effectively. Support the department in the preparation for regulatory inspections. Support the department across multiple buildings with all required duties. QUALIFICATIONS Five GCSEs at Grade C or above (or equivalent) to include Mathematics and English Language OR Significant relevant experience. EXPERIENCE Proven extensive experience in the use of Microsoft Office packages (to include Outlook, Word, Excel and PowerPoint). Proven ability to run excel reports using pivot tables and macros. KEY SKILLS Effective communication skills (verbal, written and interpersonal). Proven ability to adopt a methodical approach, managing multiple tasks simultaneously whilst maintaining a high level of accuracy in all work carried out. Ability to work independently and as part of a team.
Experienced Accommodation Assistants
Accommodation Assistants- Flexible Working Are you an experienced and enthusiastic housekeeper looking for a change of scenery? Are you looking for a position with more flexibility? If so, we have just the right role for you. Under the new management of FBD Hotels & Resorts, the 4* Grand Hotel, Malahide is currently recruiting Housekeeping Assistants for full time and part time work to join their busy, award winning Department. The ideal candidates should have previous experience working in the Accommodation Department of a 3*, 4* or 5* Hotel property. Main duties of these roles shall include: Perks of joining the team: We have a very friendly and helpful team and we hope you will fit right into our family. We provide: · Great Remuneration package plus Sunday Premium · Meals on duty- and endless tea and coffee available for those caffeine lovers · Complimentary Parking on site · Complimentary use of our Award winning Arena Health & Fitness Centre · Staff recognition & awards- We love to celebrate the success of our people · Family & Friends Discounted Rates across the FBD Hotel Group · Exclusive Insurance Discounts with FBD Insurance for Home, Car, and Travel · Taxsaver Scheme & Cycle to work Scheme- Great tax benefits to be enjoyed from both schemes · Cash Saving Scheme- Save as you Earn · 'Refer a friend' scheme · Colleague Discounted Dry Cleaning Service
Showroom Host
Are you a welcoming and committed individual who would play the part in delivering an unrivalled customer experience? Do you excel at customer service and create a warm and welcoming atmosphere with great communication? The ideal person will have/be: At least 1 year’s relevant customer facing experience gained in a premium (such as Retail, Hospitality or similar) environment. Educated to GCSE level or equivalent with a minimum grade C in Maths and English. Excellent interpersonal skills and a passion for customer service. Strong presentation skills i.e., well-presented application form. Flexible, prepared to help the rest of the team in a willing and positive manner. At times, there may be a requirement to cover our Mallusk dealership. And if possible (but not essential) have: Previous switchboard experience would be an advantage. 2 + years relevant customer facing experience gained in a premium (such as Retail, Hospitality or similar) environment. Barista trained would be an advantage. If you think you can demonstrate these skills we want to hear from you. If successful we can offer outstanding career opportunities. Key Responsibilities The following responsibilities are core to the effective performance of all Receptionist/Telephonist/Showroom Hosts working within Volkswagen / Skoda Belfast and Mallusk: To be customer centred enhancing the experience. To ensure that all customers and visitors are made to feel welcome and offered refreshments and hospitality. To ensure the reception and coffee lounge area are always kept neat and tidy, to reflect the company standards. Flexible to cover shifts in any of the 3 areas including Reception, Coffee Dock and Telephony as required. To ensure all catering arrangements are in place, i.e., display, cleanliness, availability etc. To efficiently operate the company switchboard and keep an accurate record of all messages, ensuring they are passed on promptly to the appropriate person. To bring any problems or situations which affect the smooth running of the dealership immediately to the attention of their supervisor. To maintain good working relationships with management and colleagues to facilitate the achievement of the company’s goals. Maintain a high level of general housekeeping to reflect Volkswagen brand values. To carry out basic administrative functions and any reasonable duties. Take an active part in upholding the Company’s Health and Safety Policy as set out in the Conditions of Employment.
Visitor Information Centre Advisor
x1 Permanent - part-time (18hrs). Salary: Scale 4, NJC Spinal Column Points 9 -13, £28,153 - £30,023, pro rata per annum (plus employer pension contribution) Deliver better lives for all, whilst enhancing your career. These are the things we hold dear at Lisburn & Castlereagh City Council; respect, honesty, excellence, accountability, leadership & equality. We have an ambitious vision for our area. We want to create opportunities for strong, healthy communities, and business growth. Our success will create new opportunities for individuals, families & communities. Every role at LCCC contributes to this aim, and if appointed to this role you will be part of creating better lives for all. The postholder will be responsible for: • Be at the forefront of customer services within the Visitor Information Centre dealing with members’ of the public enquiries including the provision of literature, adding and editing digital content, information and advice, bookings, ticketing, guidance and retail sales. • The post-holder will be required to strive to maintain the high-quality standards established within the award-winning Lisburn Visitor Information Centre, being a vital team player in visitor servicing to both visitors and locals to the Lisburn and Castlereagh City Council area. The post holder will be required to represent Council as required outside the city at trade fairs, exhibitions, meetings, seminars and conferences. • The post holder will deputise for the Visitor Information Centre Supervisor as required. Curious to learn more? Full details of the role are in the job description. Apply now and take the first step in your new career. The application form will only be available online. Applications for this post will be channelled exclusively through the Council ITRENT Web Recruitment system therefore application forms in hard copy will not be available to candidates. However, the Council will consider any requests for an application to be made in hard copy and will provide alternative arrangements where possible, for example access to a computer. The Council is committed to providing people with disabilities the opportunity to compete fairly for jobs. If you have any special needs or requirements with regard to any stage of the recruitment process please contact the HR&OD team at via email recruitment@lisburncastlereagh.gov.uk or telephone 02892447444.
