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Purpose of the Role To develop and lead a team of Shop Managers within the Region. To maximise sales, productivity, revenue opportunities and customer satisfaction levels through the efficient management of the Vincent’s shops by ensuring compliance within the SVP retail standards, current relevant legislation and SVP policy and ethos. Guidance and Authority The post holder is expected to operate with considerable autonomy, referring matters to their line manager when significant resistance is encountered in implementing good practices or policies, when actions may place stakeholders such as children, vulnerable adults, scheme participants, volunteers, or the Society's reputation at risk, or when decisions could substantially impact the workload of others. Principle Accountabilities The role holder will be responsible for: Business Development • Assist the Regional Manager in implementing the annual Business Development Plan for the shops in your area. • Build strong relationships with Shop Managers and their teams to support, advise, and guide efficient store operations. • Identify local opportunities and develop business plans in conjunction with Shop Managers. • Analyse category performance and space utilisation by shop; work with teams to improve results. • Promote the highest retail standards in merchandising, window displays, and shop appearance, recording findings in Area Manager reports. • Monitor retail market trends, competitor activity, and customer initiatives to identify opportunities. • Use monthly sales information to track and distribute performance data for each shop. • Highlight inconsistent performance or KPI trends to the Regional Manager. • Manage store P&Ls within your remit, ensuring financial targets are met. • Ensure EPOS compliance and understanding, providing training and support where needed. • Encourage volunteer participation and assist in recruiting new volunteers from across the community. • Support donation drives and manage end-of-line stock efficiently. • Identify and assess new opportunities for shop network expansion. • Project manage new shop openings and refurbishments, adhering to procurement policies. • Develop and maintain effective relationships with third-party contractors. • Participate fully in any National SVP retail initiatives as directed. Customer Service • Establish and promote clear guidelines for customer interaction, encouraging staff and volunteers to exceed expectations. • Foster a “sales through service” culture focused on customer satisfaction and loyalty. • Promote thank-you cards and educate the public on appropriate donations. • Ensure meet-and-greet practices are implemented where staffing allows. • Investigate and resolve customer complaints promptly, aiming to recover customer relationships. • Retain existing customers, attract new ones, and encourage participation through buying, donating, and volunteering. Team Management • Create an environment that promotes dignity, respect, and motivation for all staff and volunteers. • Ensure all new and existing team members receive proper induction and training on SVP ethos, policies, and procedures. • Set clear, measurable objectives for retail staff and provide regular performance feedback. • Assess training needs and create opportunities for staff development. • Ensure participation in scheduled training and continuous learning initiatives. • Communicate KPIs effectively across your area and support Shop Managers in meeting goals. • Conduct regular one-to-one and team meetings to maintain strong communication. • Participate in CE interviews and liaise with TUS supervisors at the local level. • Ensure all mandatory training is completed in line with SVP’s training guidelines. • Review and approve shop rosters, ensuring sufficient cover during peak hours. Compliance • Ensure all staff and volunteers are familiar with SVP guidelines, relevant legislation, and best practices. • Monitor performance and address any non-compliance issues in line with SVP policy. • Promote health and safety awareness and ensure compliance with legislation. • Maintain strong internal controls for cash handling and stock management. • Enforce compliance in staff purchase and Emergency Assistance procedures. • Act promptly and appropriately in cases of non-compliance, escalating issues as necessary. • Report compliance concerns to the Regional Manager at the earliest opportunity. Operational Risk Management • Continually assess operational risks considering changing market, legal, or regulatory conditions. • Evaluate the impact of new technologies, restructures, and economic shifts on retail operations. • Address identified risks or concerns in conjunction with line management or relevant departments. Challenges There are a number of challenges in this role, largely determined by the scale, complexity, voluntary nature and high levels of local autonomy with the Society. • Ensuring confidentiality at all times • Ensuring a friendly and supportive atmosphere at all times. Other Information In addition to the duties and responsibilities listed above, the job holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer. The job holder may also be required from time to time to work or attend training/meetings at another location. As much notice as is reasonably practicable will be given of any such requirement/change. Employees are responsible for notifying their manager in writing of any statutory rest period or break to which they are entitled to and were not able to avail of on a particular occasion and the reason for not availing of such rest period or break within one week. Education, Experience, Knowledge and Skills Required Qualifications • Professional Management qualification is desirable Experience • Multi-site experience is essential • 3+ years of high volume retail management experience over multiple locations • 3+ years’ experience of managing a large workforce, and ability to manage a wide range of staff and volunteers, across multiple locations • Experience of management in the community/voluntary sector is desirable • Full P+L accountability • A proven track record of sales growth and business development Knowledge • Knowledge of the Society and of its mission and values • Knowledge of needs and issues of the poor and disadvantaged is desirable Skills • Persuasive communication skills – ability to prepare reports, present ideas clearly and concisely to a variety of audiences including members and senior management • An ability to quickly establish and maintain working relationships with a diverse range of stakeholders and manage ongoing working relationships and work plans • Project Management skills – ability to build relationships with stakeholders across all functions • Results orientated approach • Ability to guide and motivate individuals and teams to achieve key objectives • Strong conflict management skills – ability to de-escalate and resolve issues as they arise • Excellent problem solving skills in interpersonal situations both internal and external to the organisation • Demonstrable resilience and persistence in the face of barriers • Influencing and negotiating skills • Mentoring, coaching and training skills • Knowledge of EPOS, stock control systems and cash management systems. • Basic computer literacy, including the use of Microsoft Office's Word, Excel, and Outlook. • Passion for the voluntary/not for profit/sustainability retail industry • A Full Clean Driving Licence full-time access to a car The person must also demonstrate the following personal attributes: • Be honest and trustworthy • Be respectful • Be flexible • Demonstrate sound work ethics • Confidentiality • Other Salary: €50,000 per annum
Area Manager
Purpose of the Role To develop and lead a team of Shop Managers within the Region. To maximise sales, productivity, revenue opportunities and customer satisfaction levels through the efficient management of the Vincent’s shops by ensuring compliance within the SVP retail standards, current relevant legislation and SVP policy and ethos. Guidance and Authority The post holder is expected to operate with considerable autonomy, referring matters to their line manager when significant resistance is encountered in implementing good practices or policies, when actions may place stakeholders such as children, vulnerable adults, scheme participants, volunteers, or the Society's reputation at risk, or when decisions could substantially impact the workload of others. Principle Accountabilities The role holder will be responsible for: Business Development • Assist the Regional Manager in implementing the annual Business Development Plan for the shops in your area. • Build strong relationships with Shop Managers and their teams to support, advise, and guide efficient store operations. • Identify local opportunities and develop business plans in conjunction with Shop Managers. • Analyse category performance and space utilisation by shop; work with teams to improve results. • Promote the highest retail standards in merchandising, window displays, and shop appearance, recording findings in Area Manager reports. • Monitor retail market trends, competitor activity, and customer initiatives to identify opportunities. • Use monthly sales information to track and distribute performance data for each shop. • Highlight inconsistent performance or KPI trends to the Regional Manager. • Manage store P&Ls within your remit, ensuring financial targets are met. • Ensure EPOS compliance and understanding, providing training and support where needed. • Encourage volunteer participation and assist in recruiting new volunteers from across the community. • Support donation drives and manage end-of-line stock efficiently. • Identify and assess new opportunities for shop network expansion. • Project manage new shop openings and refurbishments, adhering to procurement policies. • Develop and maintain effective relationships with third-party contractors. • Participate fully in any National SVP retail initiatives as directed. Customer Service • Establish and promote clear guidelines for customer interaction, encouraging staff and volunteers to exceed expectations. • Foster a “sales through service” culture focused on customer satisfaction and loyalty. • Promote thank-you cards and educate the public on appropriate donations. • Ensure meet-and-greet practices are implemented where staffing allows. • Investigate and resolve customer complaints promptly, aiming to recover customer relationships. • Retain existing customers, attract new ones, and encourage participation through buying, donating, and volunteering. Team Management • Create an environment that promotes dignity, respect, and motivation for all staff and volunteers. • Ensure all new and existing team members receive proper induction and training on SVP ethos, policies, and procedures. • Set clear, measurable objectives for retail staff and provide regular performance feedback. • Assess training needs and create opportunities for staff development. • Ensure participation in scheduled training and continuous learning initiatives. • Communicate KPIs effectively across your area and support Shop Managers in meeting goals. • Conduct regular one-to-one and team meetings to maintain strong communication. • Participate in CE interviews and liaise with TUS supervisors at the local level. • Ensure all mandatory training is completed in line with SVP’s training guidelines. • Review and approve shop rosters, ensuring sufficient cover during peak hours. Compliance • Ensure all staff and volunteers are familiar with SVP guidelines, relevant legislation, and best practices. • Monitor performance and address any non-compliance issues in line with SVP policy. • Promote health and safety awareness and ensure compliance with legislation. • Maintain strong internal controls for cash handling and stock management. • Enforce compliance in staff purchase and Emergency Assistance procedures. • Act promptly and appropriately in cases of non-compliance, escalating issues as necessary. • Report compliance concerns to the Regional Manager at the earliest opportunity. Operational Risk Management • Continually assess operational risks considering changing market, legal, or regulatory conditions. • Evaluate the impact of new technologies, restructures, and economic shifts on retail operations. • Address identified risks or concerns in conjunction with line management or relevant departments. Challenges There are a number of challenges in this role, largely determined by the scale, complexity, voluntary nature and high levels of local autonomy with the Society. • Ensuring confidentiality at all times • Ensuring a friendly and supportive atmosphere at all times. Other Information In addition to the duties and responsibilities listed above, the job holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer. The job holder may also be required from time to time to work or attend training/meetings at another location. As much notice as is reasonably practicable will be given of any such requirement/change. Employees are responsible for notifying their manager in writing of any statutory rest period or break to which they are entitled to and were not able to avail of on a particular occasion and the reason for not availing of such rest period or break within one week. Education, Experience, Knowledge and Skills Required Qualifications • Professional Management qualification is desirable Experience • Multi-site experience is essential • 3+ years of high volume retail management experience over multiple locations • 3+ years’ experience of managing a large workforce, and ability to manage a wide range of staff and volunteers, across multiple locations • Experience of management in the community/voluntary sector is desirable • Full P+L accountability • A proven track record of sales growth and business development Knowledge • Knowledge of the Society and of its mission and values • Knowledge of needs and issues of the poor and disadvantaged is desirable Skills • Persuasive communication skills – ability to prepare reports, present ideas clearly and concisely to a variety of audiences including members and senior management • An ability to quickly establish and maintain working relationships with a diverse range of stakeholders and manage ongoing working relationships and work plans • Project Management skills – ability to build relationships with stakeholders across all functions • Results orientated approach • Ability to guide and motivate individuals and teams to achieve key objectives • Strong conflict management skills – ability to de-escalate and resolve issues as they arise • Excellent problem solving skills in interpersonal situations both internal and external to the organisation • Demonstrable resilience and persistence in the face of barriers • Influencing and negotiating skills • Mentoring, coaching and training skills • Knowledge of EPOS, stock control systems and cash management systems. • Basic computer literacy, including the use of Microsoft Office's Word, Excel, and Outlook. • Passion for the voluntary/not for profit/sustainability retail industry • A Full Clean Driving Licence full-time access to a car The person must also demonstrate the following personal attributes: • Be honest and trustworthy • Be respectful • Be flexible • Demonstrate sound work ethics • Confidentiality • Other Salary: €50,000 per annum
Sales Executive
Main Purpose of Job: We are currently recruiting for a Sales Executive to join Connolly Motor Group team, within the Sales team Volkswagen Ballina. The role: The successful candidate will be required to work as part of the sales team, to continuously deliver the highest level of satisfaction to internal and external customers. This will require you to continually strive to meet sales and profit opportunities via the sales of vehicles, finance and insurance products. Profit margins achieved on the sale of all products are in line with manufacturer standards. This results in the selling of an agreed volume of new and used vehicles. Role Responsibilities :
Administrator
About the Role We are looking for a detail-oriented and collaborative team player to join our Administration team at Connolly Motor Group, Collooney, Sligo. This is a great opportunity for someone who enjoys working within a structured process-driven environment and takes pride in getting the details right.You will play a central role in ensuring vehicle orders are processed accurately and efficiently from start to finish. You will be working closely with colleagues internally, across the Group — from the Sales team to Finance and beyond — so strong working relationships and clear communication are important for this role.The working hours are Monday to Thursday 9.00am to 5.30pm and Friday 8.30am to 4.00pm Friday. Role Responsibilities
Sales Executive
Main Purpose of Job: We are currently recruiting for a Sales Executive to join Connolly Motor Group team, within the Sales team at Volvo Galway. The role: The successful candidate will be required to work as part of the sales team, to continuously deliver the highest level of satisfaction to internal and external customers. This will require you to continually strive to meet sales and profit opportunities via the sales of vehicles, finance and insurance products. Profit margins achieved on the sale of all products are in line with manufacturer standards. This results in the selling of an agreed volume of new and used vehicles. Role Responsibilities:
Retail Associate
With nearly 60 stores across Northern Ireland, Republic of Ireland & Scotland and 30 years of presence and expertise in the fashion industry, DV8 Fashion is one of the most recognised fashion names on the High Street bringing you top brands, exclusive lines and new trends. We pride ourselves in innovation and creativity and love to showcase this in everything that we do. We have a truly global presence, offering our brands online giving you 24/7 access to top fashion, shipping to most parts of the world! People are at the heart of what we do and play a key part in our continuous expansion, we are always looking for best talent, creativity and innovative mindsets to join DV8. About You We are on the lookout for a part time Retail Associate to join our DV8 Wexford store. Some retail experience would be great, but we provide full training & development, so we don’t enforce the need for previous experience! About the Role To be a successful Retail Associate at DV8 you will: · Offer friendly and helpful service to all of our customers · Keep our salesfloor looking spotless, tidy and easy to shop from · Be working at any part of the store be it salesfloor or the stockroom · Operate the till for both cash and card payments- full training will be provided · Undertake other tasks to help smooth running of the store Some of DV8 Benefits · Career development opportunities · Training · Competitive remuneration · Very generous staff discount · Early access to exclusive and new lines CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Retail Assistant Manager
With nearly 60 stores across Northern Ireland, Republic of Ireland & Scotland and 30 years of presence and expertise in the fashion industry, DV8 Fashion is one of the most recognised fashion names on the High Street bringing you top brands, exclusive lines and new trends. We pride ourselves in innovation and creativity and love to showcase this in everything that we do. We have a truly global presence, offering our brands online giving you 24/7 access to top fashion, shipping to most parts of the world! People are at the heart of what we do and play a key part in our continuous expansion, we are always looking for best talent, creativity and innovative mindsets to join DV8. About You We are on the lookout for a Retail Assistant Manager to join our DV8 store in Letterkenny. You have to be passionate about our customers, people and products. Your approach should inspire others, creating a great working atmosphere and team spirit. Ideally, the successful candidate should have experience gained in a retail background, but we will consider other relevant experience too! You should also be a great communicator and stay calm and approachable even under pressure. About the Role First and foremost, the priority in our stores is the safety of our team and our customers. All team members must work safely, according to our guidelines at all times. To be a successful Assistant Store Manager at our DV8 store you will: · Support the Store Manager in managing and inspiring your team to be at their best, and stepping up to cover the store when needed · Create an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of our operations · Demonstrate a hands-on approach for all operational and commercial activities · Be responsible for security of the store by following procedures and keyholding, ensuring others follow the procedures too Some of DV8 Benefits CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Retail Supervisor
With nearly 60 stores across Northern Ireland, Republic of Ireland & Scotland and 30 years of presence and expertise in the fashion industry, DV8 Fashion is one of the most recognised fashion names on the High Street bringing you top brands, exclusive lines and new trends. We pride ourselves in innovation and creativity and love to showcase this in everything that we do. We have a truly global presence, offering our brands online giving you 24/7 access to top fashion, shipping to most parts of the world! People are at the heart of what we do and play a key part in our continuous expansion, we are always looking for best talent, creativity and innovative mindsets to join DV8. About You We are on the lookout for a part time Retail Supervisor to join our DV8 Fashion Portadown store. Step into a role as a Supervisor where you will lead the sales team by example, using an excellent understanding of product with a friendly, welcoming approach to provide excellent customer service, ensuring your team does the same. Ideally you should have experience working as a supervisor in a similar environment although we will consider other relevant experience to this role too! About the Role Being a supervisor in DV8 is a responsible but rewarding role with a clear path for progression, as part of your duties you will – · Provide excellent customer service, greeting our customers with a smile and help them as much as you can · Be responsible for opening and closing of the store following the security procedures · Ensure that our customers have the best shopping experience by ensuring all our products are priced and the shop floor is clean and tidy at all times · Maintain high standards of merchandise in store ensuring our products are positioned to look their best · Be responsible for the operation of the till for both card and cash payments – training will be provided if necessary Some of Our Benefits · Career development opportunities · Training · Competitive remuneration · Very generous staff discount · Early access to exclusive and new lines CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Retail Supervisor
With nearly 60 stores across Northern Ireland, Republic of Ireland & Scotland and 30 years of presence and expertise in the fashion industry, DV8 Fashion is one of the most recognised fashion names on the High Street bringing you top brands, exclusive lines and new trends. We pride ourselves in innovation and creativity and love to showcase this in everything that we do. We have a truly global presence, offering our brands online giving you 24/7 access to top fashion, shipping to most parts of the world! People are at the heart of what we do and play a key part in our continuous expansion, we are always looking for best talent, creativity and innovative mindsets to join DV8. About You We are on the lookout for a RetailSupervisor (35 hours) to join our DV8 Fashion Magherafelt store .Step into a role as a Supervisor where you will lead the sales team by example, using an excellent understanding of product with a friendly, welcoming approach to provide excellent customer service, ensuring your team does the same. Ideally you should have experience working as a supervisor in a similar environment although we will consider other relevant experience to this role too! About the Role Being a supervisor in DV8 is a responsible but rewarding role with a clear path for progression, as part of your duties you will – · Provide excellent customer service, greeting our customers with a smile and help them as much as you can · Be responsible for opening and closing of the store following the security procedures · Ensure that our customers have the best shopping experience by ensuring all our products are priced and the shop floor is clean and tidy at all times · Maintain high standards of merchandise in store ensuring our products are positioned to look their best · Be responsible for the operation of the till for both card and cash payments – training will be provided if necessary Some of Our Benefits · Career development opportunities · Training · Competitive remuneration · Very generous staff discount · Early access to exclusive and new lines CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Retail Associate
With nearly 60 stores across Northern Ireland, Republic of Ireland & Scotland and 30 years of presence and expertise in the fashion industry, DV8 Fashion is one of the most recognised fashion names on the High Street bringing you top brands, exclusive lines and new trends. We pride ourselves in innovation and creativity and love to showcase this in everything that we do. We have a truly global presence, offering our brands online giving you 24/7 access to top fashion, shipping to most parts of the world! People are at the heart of what we do and play a key part in our continuous expansion, we are always looking for best talent, creativity and innovative mindsets to join DV8. About You We are on the lookout for a part time Retail Associate to join our DV8 Cookstown store with weekday day time flexibility . Some retail experience would be great, but we provide full training & development, so we don’t enforce the need for previous experience! About the Role To be a successful Retail Associate at DV8 you will: · Offer friendly and helpful service to all of our customers · Keep our salesfloor looking spotless, tidy and easy to shop from · Be working at any part of the store be it salesfloor or the stockroom · Operate the till for both cash and card payments- full training will be provided · Undertake other tasks to help smooth running of the store Some of DV8 Benefits · Career development opportunities · Training · Competitive remuneration · Very generous staff discount · Early access to exclusive and new lines Interested? Click the apply button to submit your CV and answer a few quick questions. Our team will review your application and if you meet the criteria, they will be in touch to find out more about your experience and more about you as a person! If this sounds like an opportunity for you then please don’t hesitate and submit your CV. Please note that due to a high volume of applications we reserve the right to close the job opening sooner than the expected closing date. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
