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** Please read the Supervisor - Job Opportunity Candidate Information document before completing your application ** Reserve List Whilst the Council are recruiting for a permanent Supervisor please note that a reserve list will be compiled for future permanent, temporary, full time and part time posts for Supervisor positions across the Council District for a period of 12 months. Job Summary The postholder will provide a customer support service, and supervise the customer support services provided by others, to individual and group patrons of Council’s Recreational Facilities, to help ensure visitor comfort, safety and enjoyment. This includes supervision of staff and of activity and ancillary areas, lifeguarding and cleaning and upkeep of facilities and equipment as required. As National Pool Lifeguard Trainer Assessors, postholders are responsible for the delivery of lifeguard qualification training for all relevant staff (ie wet side lifeguards, supervisors, swimming teachers) and maintenance of qualification programme in order to retain NMDDC accreditation as a Institute of Qualified Lifeguards Approved Training Centre. Duration of Appointment Permanent. Location Location is Down Leisure Centre, Downpatrick. The post holder may be required to transfer to other locations in accordance with any requirements stated in the Job Description, any reviews of service delivery or other requirements as may arise from time to time. Any amendments made to work location will be implemented following appropriate consultation and provision of reasonable notice.
Purchase To Pay Officer
Main Purpose of Post/Job Summary The post holder will report to and support the Purchase to Pay Supervisor, to provide a comprehensive and efficient financial service across the area of work, which meets the needs of the Council, regulatory authorities and statutory agencies. Undertake the efficient operation of the Purchase to Pay function as required by the Purchase to Pay Supervisor. This will include assisting any member of staff in relation to raising a Purchase Order or processing a payment to a supplier while using the Purchase to Pay platform. Initiate electronic and manual payments up to the stage of having them for authorisation by the Supervisor. Duties and Responsibilities Financial Responsibilities Responsible for administering the ‘Pecos’ Purchase to Pay system including: • Issuing purchase orders to suppliers after the PO has been approved by Budget Holder. Checks include ensuring the correct PO settlement has been chosen and ensuring cost codes are accurate and reflect the Council’s accounting structure. • Processing received invoices on the system to match POs which have already been created. • Processing Non PO invoices, ensuring cost codes are correct and they are directed for approval to the correct budget holder. • Providing a timely response to the P2P staff support contact help desk – issues could include raising orders / change order and goods received notes. • Responsible for creating, updating and reviewing suppliers, customers and client details for internal and external stakeholders on the Pecos system. • Ensuring approval rule groups are up to date on the system to account for staff/structure changes. • Ensuring Council address list is kept relevant. Responsible for the administration of the Konducta system for the payment of stock items. Responsible for all creditor payments for both revenue and capital spend, in line with Council policy and audit regulations. Responsible for ensuring the calculation and payment of Councillors and Officials Subsistence. Responsible for the administration of the Tax Construction Industry Scheme (C.I.S). Review / maintain Purchase Ledger for supplier details, turnover, outstanding invoices etc., dealing with customers as required. Responsible for the operation of BACS, Imprest and Manual Payment System and the reconciliation of the Imprest Bank Account and Imprest Petty Cash Account. Responsible for recording and receipting all property certificates that are received by Council and include within the weekly lodgement. Responsible for providing details for EU invoices for the monthly VAT return. Responsible for the recording of all pro forma invoices and the preparation of the monthly utility bill return. Responsible for cash intake and issuing of manual and computer receipts, including visa card transactions. This would include the weekly bank lodgement of income received into Monaghan Row (i.e. Planning / Building Control / Tourism Facilities). Responsible for maintaining bank lodgement files, preparation of bank lodgements, including monies from Council departments, summarising receipts and preparing analysis of income. Responsible for a number of administrative duties, such as receiving telephone calls, incoming and outgoing mail and electronic filing systems. Preparation of weekly payment run and creation of BACS, cheque payments and Payment Listing reports for Council. Prepare listings of Trade Creditors and Accruals at end of month and financial year end. Provide accurate, timely and relevant financial reports to P2P Supervisor as required. Data input to, retrieval from a range of Management Information Systems, as required, for example, Pecos, Sun, Vision, Kontrolla, Konducta etc. Assist the Purchase to Pay Supervisor in the provision of advice, with external assistance if required, on various financial matters. Ensure that all transactions within the relevant section are processed in accordance with Council Policy and Audit Regulations. Liaise with and provide advice to external and internal stakeholders in relation to the area of responsibility as appropriate, for example suppliers, contractors, purchasing department and internal staff etc. Provide information to auditors as appropriate. Prepare nominal ledger journals as required. Maintain systems and records to ensure the efficient fulfilment of the function and provision of appropriate audit trails. Assist the Purchase to Pay Supervisor in collating information for Freedom of Information and subject to access returns. Provide training and mentoring to new staff within the section and supervise designated temporary staff/students as required. Service Delivery and Performance Be accountable to the Purchase to Pay Supervisor for all aspects of service delivery within the section; ensuring the provision and delivery of high-quality and cost-effective services. Financial Management and Controls Authorise the purchase of goods and/or services in accordance with the Council’s procurement policy. Ensure functions under the control of the post holder are operated in accordance with the Council’s risk management and governance processes, and that the appropriate documentation is completed and signed off as necessary. Performance Improvement Participate in employee training and development activities to ensure that knowledge, skills and competence required to fulfil the role in full are up to date. General Carry out duties in compliance with the Health and Safety at Work Order 1978 (as amended); Acts of Parliament; Statutory Instruments and Regulations and other legal requirements; and all Council Policies and Procedures including Dignity at Work, Health and Safety, Attendance and all relevant Codes of Conduct. Undertake the duties in such a way as to enhance and promote the positive reputation of Newry, Mourne and Down District Council. Lead by example by behaving at all times in accordance with the Council’s values and promote same within the organisation and externally. Undertake all aspects of work respecting confidentiality and ensure that personal and/or sensitive information under the control or access of the postholder is used, stored and maintained in accordance with relevant data protection legislation. Deputise for and represent the Purchase to Pay Supervisor as required. Contribute to Corporate, Departmental and Regional working groups as required. Where applicable, act as Designated Safeguarding Officer in accordance with relevant legislation and Council Policy and Procedure. Participate in the Council’s Recruitment and Selection processes as a panel member, including assisting the panel with development of person specification, identifying selection methods and adhering to advice given regarding current employment legislation and codes of practice. When required, assist in the execution of the Council’s Emergency and Business Continuity Plans. Promote diversity across the organisation and in the Department by adhering to the Council’s Equal Opportunity policies and procedures and avoiding all forms of discrimination both as an employer and a service provider. The list of duties/responsibilities must not be considered comprehensive nor exhaustive. They are simply a summary of the main duties/responsibilities that the post holder will be required to undertake. No Job Description can cover every issue that may arise within the post at various times and the post holder is expected to carry out other duties from time to time which are broadly consistent with those in this Job Description. Qualifications and Experience • Grade C or above in at least 4 GCSEs or equivalent qualification, one of which must be GCSE English Language or equivalent and one of which must be a GCSE in a numerate subject or equivalent. • Have 1 year’s relevant experience in a Finance Department to include Accounts Receivable (Debtors) / Accounts Payable (Creditors) or similar experience. • At least 6 months’ experience of working with Management Information System/s. Skills and Knowledge • Be able to demonstrate competence in use of email and Microsoft Office applications including Word and Excel.
Cleaner
**Please read the recruitment pack before completing your application** Reserve List Whilst the Council are recruiting for a permanent Cleaner (Leisure Services) please note that a reserve list will be compiled for future permanent, temporary, full time and part time posts for Cleaner (Leisure Services) positions across the Council District for a period of 12 months. Job Summary The postholder will undertake general and specific cleaning duties, individually or as part of a team, throughout all parts of the building. Hours of work 18.5 hours per week. Duration of Appointment Permanent Work Pattern Please see attached Terms and Conditions of Employment Location Down Leisure Centre, Downpatrick Salary Scale 1c SCP 4-5, currently £25,185 - £25,583 per annum (pro rata to hours worked) based on a 36 hour week.
Fitness Advisor
Main Purpose of Post / Job Summary The postholder will provide customer service support to individual and group patrons of Leisure Facilities and other Recreational Facilities to help ensure visitor comfort, safety, and enjoyment. This includes fitness instruction, gym supervision, fitness class coaching (where qualified), and cleaning and upkeep of facilities and equipment as required. Duties and Responsibilities Responsible for undertaking fitness instructor duties, as determined by rota, to professionally recognised standards: a) Keeping a close watch over the fitness suite and clients b) Communicating effectively with clients and colleagues c) Anticipating problems and preventing accidents d) Intervention to prevent unsafe behaviour e) Identifying emergencies quickly and taking appropriate action f) Giving immediate First Aid to any casualty g) Assisting with crowd control, including the evacuation of the building in an emergency Liaise as directed with Gym Members and prospective Gym members to achieve highest possible levels of membership retention and new sales. Assist in the administration of membership sales, ensuring membership and direct debit forms, etc., are completed appropriately and receipts issued at reception. Carry out induction sessions to ensure new clients are instructed in the safe use of fitness equipment. Ensure that each client receives a personal exercise programme, which must be updated after each session. Review and evaluate personal exercise programmes as required to ensure clients achieve exercise and fitness goals. Liaise with appropriate medical professionals regarding clients participating in Exercise Referral Programmes and clients with a negative health check. Keep an up-to-date personal file on all these people. Maintain fitness equipment and air conditioning units with regular cleaning and minor servicing, as determined by Centre Management, reporting faults as directed. Leisure Attendant Duties and Responsibilities Undertake a range of duties at the designated Leisure facility, including: i) Patrolling, supervision, and security of assigned facilities ii) Emergency Response iii) Assembling and dismantling all equipment to be deployed at the facility iv) Cleaning and Housekeeping v) Customer Service & Hospitality vi) Promotional & Public Relations Activities vii) Access Control viii) Traffic Control Responsible for applying Pool / Centre Safety Operating Procedures, Normal Operating Procedure, and Emergency Action Plan to direct behaviour and oversee general safety of the public. Responsible for undertaking the duties of First Aider, with due care to the needs of the recipient, to standards recognised by Council as compliant with relevant legislation and/or Approved Codes of Practice. Perform emergency Basic, Advanced, and Extended Life Support duties, and provide appropriate aftercare, by application of Cardio-pulmonary Resuscitation techniques in accordance with European Resuscitation Council, and/or competent use of Oxygen Insufflation Devices and Automated External Defibrillators. Perform housekeeping, cleaning, and customer service duties as required to standards prescribed in the facility’s I.S.O. 9000 Procedure Manuals and other Quality System Documents. Enforce rules and regulations appropriately for the safety and enjoyment of all patrons. Monitor and assess the conduct of patrons throughout the facility, with special regard to protecting children and vulnerable adults, applying Child Protection and Vulnerable Adults Policy and Procedures as required. Provide support and advice to customers and members of the public, dealing with service requests and/or complaints appropriately and sensitively. Assist in the administration of the facilities by preparing a variety of written records, including Incident Reports, Accident Reports, Witness Statements, Accident Book Entries, Casualty Observation Charts, Quality System and General Housekeeping Records as required. Provide relief cover for Receptionist / Cashier at meal and tea-breaks, including basic operation of computerised till and booking system, cash-handling, income management, and use of telephone switchboard/public address systems. Assist in the control of facilities by denying entry to unauthorised persons and applying access control procedures, e.g., inspecting, controlling, and collecting user tickets, tokens, and session wristbands. Participate in the full interchange of duties and hours of work to cover for staff shortages at all leisure facilities, brought about by sick leave, holiday leave, staff vacancies, or other reasons. Participate fully in an annual training needs assessment and attend regular weekly and other training sessions to ensure Council’s statutory obligations regarding staff competency are adhered to. This includes acquiring and maintaining qualifications such as National Pool Lifeguard Qualification, Statutory First Aid at Work Certificate, A.E.D. Competency, and others as deemed appropriate. Responsible for safekeeping of assigned equipment, uniforms, lifeguarding aids, etc. General Carry out duties for all jobs up to and including those in the grade/scale set for this post, provided such duties are deemed within the area of work. Carry out duties in compliance with the Health and Safety at Work Order 1978 (as amended); Acts of Parliament; Statutory Instruments and Regulations and other legal requirements; and all Council Policies and Procedures including Dignity at Work, Health and Safety, Attendance, and all relevant Codes of Conduct. Complete all documentation associated with the duties of the post. Participate in staff training and development activities to ensure knowledge, skills, and competence required to fulfil the role are up to date. Undertake the duties in a way that enhances and promotes the positive reputation of Newry, Mourne, and Down District Council. Undertake all aspects of work respecting confidentiality. By its nature, the post will require flexible working to meet service needs. Contribute to Corporate, Departmental, and Regional working groups as required. The list of duties/responsibilities is not exhaustive; the postholder may undertake other duties broadly consistent with this Job Description. Education / Qualifications / Experience Level 2 REPS or CIMPSA accredited fitness instruction qualification or equivalent qualification (REPS - Register of Exercise Professionals / CIMPSA - Chartered Institute for the Management of Sport and Physical Activity) A current recognised First Aid at Work Certificate (e.g., British Red Cross, St John’s Ambulance, Order of Malta). If not in receipt of this qualification, candidate must be willing to undertake it. Experience 6 months’ working experience in a customer-facing role 6 months’ working experience of cleaning duties within a public venue or commercial building Previous experience of working as a Fitness Instructor Technical Skills and Knowledge Good knowledge of: Health and Safety First Aid Fitness equipment Designing Fitness Programmes Ability to work on own initiative and as part of a team Factor and Criteria Ability to maintain written work records
Senior Information Officer
Purpose of the job: The Senior Information Officer role is comprised of two central functions, with working hours divided equally between the following responsibilities: • To deliver information, advice and advocacy at a high level to members of the public in a designated service area. • To coach, mentor and support Information Officers to ensure that all customer-service quality objectives and standards are met. Reporting to: The Development Manager Main Duties and Responsibilities: Information, Advice and Advocacy • The direct delivery of face-to-face information, advice and advocacy services to the public at a complex level, in the core areas of Citizens Information Service provision, including social welfare, employment, housing, consumer, immigration and disability rights, in line with the Citizens Information Board guidelines for the provision of Citizens Information Services (CIS). • Maintain comprehensive and up-to-date knowledge of relevant legislative and policy developments in the core areas of Citizens Information Service provision. • Maintain an active advocacy caseload and provide complex advocacy to CIS service users, including representation at fora including the Social Welfare Appeals Office, Workplace Relations Commission, and Residential Tenancies Board. • Operation of query management, advocacy case management and data collection/statistical analysis systems. Coaching and Mentoring • Coach and mentor staff in the development of their information, advice and advocacy skills, ensuring that all members are working to achieve service objectives and delivery targets and the delivery of a high-quality professional service. • Provide regular updates and briefings to Information Providers on legislative, policy and administrative changes relevant to the provision of information and advocacy. • Assist Information Providers to identify, record and report on social policy issues and provide regular social policy updates and briefings to the Information Provider team. • Provide information in a variety of formats to outside agencies and community organisations as and when required and to support the Information Providers in developing these skills. • Provide regular reports to the Development Manager and Information Providers team. • Support the Development Manager to allocate the service’s advocacy caseload efficiently, including external referral and engagement with the Advocacy Support Worker (ASW) as required. Service Delivery • Contribute to the development and implementation of policies and procedures as required. • Comply with GDPR policies and procedures and all other legislative and policy requirements. • Engage with CIB and other stakeholders as required. • Lead and/or participate in projects as required by the Development Manager. • This list is not exhaustive but serves to reflect the nature of the responsibilities included in the role. • Given the nature of the organisation and the need to respond to customers’ needs on an ongoing basis, the role is subject to change over time. Quality • Contribute to and implement any quality control measures required for information, advice and advocacy ensuring a common quality standard is applied across the relevant service. This will involve direct observation and review of Information Providers. • Provide regular reports to the Development Manager regarding quality control issues. Identify training requirements within the Information Providers team and support the implementation of ongoing training programmes. • Support the Development Manager to conduct regular advocacy case reviews to ensure professional standards are met in adherence with ASW programme best practice. Essential Educational Qualifications and Attainments A relevant recognised qualification at degree level or a combination of a relevant recognised diploma qualification & equivalent professional experience Desirable Educational Qualifications and Attainments Training/qualifications in one or more of the following areas: • Coaching and Mentoring Quality Assurance • Advocacy • GDPR • Social Policy Essential Knowledge, Skills and Experience • At least 3 years’ full-time (or equivalent part-time) experience in an information, advice and advocacy giving role within, or comparable with, the Citizens Information Services. • Excellent oral and written advocacy skills in areas such as: o social welfare o employment o housing o consumer affairs o immigration • Commitment to high-quality customer service and continuous service quality evaluation and improvement. • Strong capacity to support an information team in the context of a fast-paced working environment, and ability to be flexible in approach. • Sound analytical, critical thinking and decision-making skills • Ability to analyse statistical information, and to prepare and present operational reports. • Strong IT skills. • Capacity to liaise at a high level with other public services or NGOs other Citizens Information channels, with the Department of Employment Affairs and Social Protection, and with other service providers. • The highest standards of honesty and integrity. • The ability to deal with change and challenging situations. Desirable Knowledge, Skills and Experience • Coaching and mentoring experience in a front-line service delivery setting • Experience working in the community / voluntary sector • Use of information systems and resources This is a permanent, full-time position, subject to satisfactory completion of a six-month probationary period. The period of probation may be extended at the discretion of the Development Manager/Regional Manager. The successful candidate will be available to work 35 hours per week, (Monday to Friday). There may be a requirement to work evenings from time-to-time. Salary: €40,042; €41,808; €44,196; €45,923; €47,677; €49,261; €50,845; LSI 1 €52,430; LSI 2 €54,014 (pro rata) (revised salary scales being implemented from 01 November 2025). Incremental Credit: It is expected that all new entrants to The Citizens Information Service will be appointed at point one of the salary scale. However, The Citizens Information Service operates an incremental credit process for appointments higher than point one. This process is applicable to new entrants into the CIS. Incremental credit criteria, based on the competencies for the role, are assessed against employment history as laid out in the application form only. A request for incremental credit from a successful candidate must be made within the first 3 months of employment. The decision on whether or not to award an incremental credit is a decision made by the Board and is subject to the availability of funding. Pension: A company pension scheme is in place, and membership is obligatory upon commencement. Employee contribution; 5% of salary, Employer contribution; 7% of salary. Please note the Citizens Information Service has established a normal retirement age in line with the state pension age (currently 66). Annual Leave: Calculated on a pro rata basis for part year service as follows: • 23 days • 24 days (upon completion of 2 years’ service) • 25 days (upon completion of 5 years’ service) Full terms and conditions are contained in a Staff Handbook, which is issued with and forms part of the Employee Contract at CIS.
Optical Assistant
So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor, this Optical Assistant role could be perfect for you. As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our team are also open to candidates with no prior optics experience and full training will be provided. What’s on Offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Dispensing Optician
Specsavers in Knocknacarra are looking for an experienced or newly qualified Dispensing Optician to join them. The focus at this store, is about pulling together and working as a team to ensure that our valued patients have an excellent experience. Become our new Dispensing Optician at Specsavers in Knocknacarra - a Brand New store looking to build a great reputation for staff progression and the very highest standards of customer care. What’s on Offer? We’re fully equipped with 3 test rooms, the latest clinical technology (including OCT), and a team of 25 – which includes fully trained optical assistants, so everything is in place to let you focus on what you do best. What we’re looking for Alongside being a qualified and CORU registered DOO, the right person for this position will be confident, possess a strong worth ethic and a willingness to succeed. You’ll be passionate about your job and enjoy a fast-paced environment. We are looking for a Dispensing Optician who will go the extra mile for our customers and someone who encourages their colleagues to do the same. In summary, we’re looking for a high calibre resident DO to join us and assist in driving this excellent practice forward. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Dispensing Optician
Specsavers in Letterkenny are looking for an experienced or newly qualified Dispensing Optician to join them. The focus at this store, is about pulling together and working as a team to ensure that our valued patients have an excellent experience. Become our new Dispensing Optician at Specsavers in Letterkenny, a highly successful store with a great reputation for staff progression and the very highest standards of customer care. What’s on Offer? Our Dispensing Opticians are an integral part of our store management team, so we’re keen to get you up to speed. With ILM courses, Pre-Reg supervision and the Specsavers Partnership scheme (Pathway) all available to explore. Along with your clinical and retail expertise – this will stand you in good stead if you choose to become a store director yourself one day. What we’re looking for Alongside being a qualified and GOC/CORU registered Dispensing Optician, the right person for this position will be confident, possess a strong worth ethic and a willingness to succeed. You’ll be passionate about your job and enjoy a fast-paced environment. We are looking for a Dispensing Optician who will go the extra mile for our customers and someone who encourages their colleagues to do the same. In summary, we’re looking for a high calibre resident Dispensing Optician to join us and assist in driving this excellent practice forward. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Dispensing Optician
Specsavers in Limerick are looking for an experienced or newly qualified Dispensing Optician to join them. The focus at this store, is about pulling together and working as a team to ensure that our valued patients have an excellent experience. Become our new Dispensing Optician at Specsavers in Limerick a highly successful store with a great reputation for staff progression and the very highest standards of customer care. What’s on Offer? Our Dispensing Opticians are an integral part of our store management team, so we’re keen to get you up to speed. With ILM courses, Pre-Reg supervision and the Specsavers Partnership scheme (Pathway) all available to explore. Along with your clinical and retail expertise – this will stand you in good stead if you choose to become a store director yourself one day. What we’re looking for Alongside being a qualified and GOC/CORU registered Dispensing Optician, the right person for this position will be confident, possess a strong worth ethic and a willingness to succeed. You’ll be passionate about your job and enjoy a fast-paced environment. We are looking for a Dispensing Optician who will go the extra mile for our customers and someone who encourages their colleagues to do the same. In summary, we’re looking for a high calibre resident Dispensing Optician to join us and assist in driving this excellent practice forward. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Dispensing Optician
The role Location: Ennis, County Clare Salary: Competitive basic depending on your experience Working Hours: Full or part time Experience Level: Must have previous experience working in an optician Come and join our accomplished team as a Dispensing Optician at Specsavers Ennis, where we are at the height of customer care. Join us and help work to ensure every single one of our customers receives the very best patient experience. We’re community-focused and we need someone ready to use their passion, skills and experience to build on our ever-growing and loyal customer base. Our Dispensing Opticians are the face of our clinic on the shop floor and usually an integral part of our store management team, so we’re keen to get you up to speed with management responsibilities. With ILM courses, pre-reg supervision and Specsavers Partnership Pathway available, we can guide you on your way to becoming a great leader. This – along with your clinical expertise – will stand you in good stead if you choose to become a store director yourself one day. We’re dedicated to our customers, but what really makes this role stand out is that we offer a workplace with a difference - where people grow both personally and professionally. What’s on offer? Then there’s you Alongside being a qualified and CORU registered Dispensing Optician, we are searching for someone who shares our store’s ethos. Someone who wants to grow, develop and offer exceptional customer care along the way. We want a practitioner who prides themselves on their clinical judgment, that isn’t afraid of a hands-on approach and who is keen to get involved and build rapport with the rest of the team. In summary, we’re looking for a skilled Dispensing Optician to join us, be part of the team and assist in driving our practice forward. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.