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Would you like to work for a great employer? Enable Ireland is an organisation that makes a real difference to the lives of children and adults with disabilities in Ireland, and is named as one of Ireland's Irish Independent 150 Best Employers 2025. Enable Ireland, as an equal opportunities employer, proudly maintains a Silver Award in Diversity from the Irish Centre for Diversity. We vigorously advocate for fairness, respect, equality, diversity, inclusion, and engagement, and are dedicated to ongoing enhancement in these areas. We are currently seeking highly-motivated an Adult Services Support Worker to join our team in Dublin Adult Services CHO7 Area Crumlin/Rialto Contract Type: Permanent Part Time Contract Hours: 35 hours per week Salary Scale: The current salary scale for this post is €34,382 to €41,607 pro rata per annum for fulltime posts of 39 hours per week. The hourly rate ranges from €16.95/h to €20.52 p/h This pay scale is subject to increases in 2026 in accordance with the recent WRC agreement towards enhanced pay adjustments in Section 39 organisations Annual Leave Entitlement: 30 days pro rata per annum and proportionately less for less than 12 months service. Overview of the Post: · To provide opportunities for people with disabilities to develop a range of options in the areas of training, employment and greater inclusion in the community generally. · Supporting individual service users to participate in the various programmes and activities within the service. · Working through a Person-Centred approach and in line with Enable Ireland’s code of practice, policies & procedures. · The service is one which is based on the promotion of dignity, respect and the development of choice for those who use the service. Overview of Duties & Responsibilities: Please see Job Description for full list . The successful candidate will have Essential Criteria: · Evidence of having completed FETAC Level 5 or other relevant Health/Social Care qualification OR willingness to be supported in completing this training within the first 12 months of employment · The Post holder will have previous experience of working with adults with disabilities in the health care sector. · Fluency in English · Candidates must have current eligibility work in the state · Available for immediate start · Full clean driving licence which is valid in the state with agreement to undertake D1 driver training if required. Desirable Criteria: · Specific requirements relating to working with individuals e.g. previous experience of working with individuals with Physical Disabilities/Acquired Brain Injury/Epilepsy and/or behaviours of concern. · Holder of CPC Driver card · Minimum of 1 year experience of delivering personal care in a health or social care context · Experience in clamping wheelchairs. If you believe you would fit the role then please submit your application today. Benefits As a staff member of Enable Ireland, you will have access to a wide range of benefits, including: · Excellent internal and external training opportunities · Generous annual leave entitlements · Flexible working · Long service reward scheme · Pay adjusted Maternity Leave · Pay adjusted Adoptive Leave · Pay adjusted Paternity Leave · Wellbeing benefits · Pension For a full list of our benefits & conditions please search: https://www.enableireland.ie/about-us/careers/employee-benefits What now? To apply, please download the job description and person specification for your information and complete the online application form. CVs will not be accepted. Closing date for applications: Wednesday 21st January 2026 @ 12pm PREVIOUS APPLICANTS IN THE LAST 6 MONTHS NEED NOT APPLY A panel may be formed from this vacancy for any similar vacancies, which may arise during the next 12 months in the region 1) Any virtual service provider we use to host the interview; and 2) the interview panel (if applicable). Your information will be stored for this purpose in line with our retention policy
Senior Customer Experience Champion
Job Title: : Senior Customer Experience Champion - Blanchardstown Vacancy ID : 099306 Vacancy Type : Permanent Post Date : 07-Jan-2026 Close Date : 21-Jan-2026 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Branch Senior Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Blackbelt program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in `in branch and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Responsibilities: This is a Permanent position, based in Blanchardstown (Onsite). Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
Customer Experience Champion
Your Role: As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in ‘in branch’ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Your Team: You will be a member of a team that is the ‘Face’ of PTSB. Your team is a dynamic one and works in a fast paced environment to drive and deliver the Bank’s ambition to become Ireland’s best personal and business bank Your Responsibilities: · Support in the day to day operation of customer service within the branch. · Provide an excellent level of customer service and advise our customers throughout their product /financial needs journey, further improving the customer experience with both over the phone and face to face interactions. · Take ownership and deal with customer queries in an effective, professional and compliant manner. · Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system. · Assist with sales campaigns including post sales fulfilment, administration and follow up tasks. · Adopt a prompt and customer centred response to leads passed from Open24 to maximise new business opportunities from customer base. · Perform duties in accordance with policies, procedures, whilst living PTSB’s values and Standards. · Assist the Branch Lead and wider territory team with key customer relationships. · Assist with retaining existing business and actively contribute to growing new business across all customer segmentation profiles in line with agreed branch requirements. · Perform cash administration duties, promoting, balancing and efficient daily maintenance of ATM/SSBM policies and procedures relevant for your branch location and model. · Perform the various roles in the branch on a rotation schedule on an ongoing basis. · Maintain knowledge of the regulatory codes and legislation impacting on day to day work. · Commit to continuous professional development and agree an annual performance and professional development plan with the manager. · Continuously reviews skills, and be flexible and open to feedback Requirements: Essential · QFA or APA in Loans and/or Savings & Investments, with up-to-date CPD hours for the relevant CPD years. If no APA held, or only one APA in Loans or S&I held, the candidate must commit to qualifying within a 2 year period to achieve APA in both Loans and S&I. · If no APA held, the candidate must meet the minimum entry requirements of holding an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths), and/or 5+ years post Leaving Certificate experience. · Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience · Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment (where MCC) · Committed to and enjoys working in a sales environment Desired · Excellent knowledge of all retail finance product, processes and procedures · Significant experience in financial services Competencies for Your Role / Behaviours for Success: Accountability & Decision Making Commercial Growth Customer Focus High Performance Teams Risk Management Fitness & Probity: CF3 & CF4 This job is a controlled function as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness s and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee’s fitness and probity. Individual Accountability Framework: CF3 & CF4 As a role carrying a CF designation, the role holder will also be subject to the Common Conduct Standards under the Central Bank of Ireland’s Individual Accountability Framework and will be required to take reasonable steps to ensure the Conduct Standards are met. The role holder will be required to possess and maintain the appropriate technical knowledge required to perform the role and to understand the regulatory obligations to which they are subject as a CF to include, without limitation, the Common Conduct Standards and the Fitness and Probity Standards. Minimum Competency Code: CF3 & CF4 The Minimum Competency Code (MCC) 2017 sets out the minimum standards of skills and knowledge for employees providing advice, information and associated activities in connection with retail financial products, the appointee must meet the specific MCC requirements to perform this role. Additionally, for MCC roles, there are continuous professional development (CPD) requirements. Further details on Fitness and Probity and/or MCC due diligence are available from HR. Who We Are: At PTSB, we are Altogether More Human. We bring the best of technology and our people together to solve real customer needs and deliver a better banking experience. Customer & Colleague focused. Inclusive. Caring. We manage risk and comply with regulations, where everyone works to meet our goals and are proud of the part they play. While culture is always evolving, our values and heart of our purpose remain the same. Living our values and managing risk builds trust. We nurture an accountable and supportive workplace where everyone is encouraged to contribute meaningfully, as we become Ireland’s best personal and business bank through exceptional customer experiences. We promise to create a supportive and inclusive environment where everyone is welcome and respected. When you are your authentic self, your colleagues have better experiences working with you. This leads to exceptional customer experiences. We are Open. We are Inclusive. We build Trust. We are One PTSB.
Branch Lead Connect, Maynooth
Job Title: : Branch Lead Connect - Maynooth Vacancy ID : 099274 Vacancy Type : Permanent Post Date : 07-Jan-2026 Close Date : 21-Jan-2026 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Branch Lead, you will lead, coordinate and control the efficient delivery of business objectives and the day to day branch operations in a regulatory compliant manner. You will be required to build and embed a culture of change and drive the success of the Banks ambition to become Irelands best personal and business bank through the promotion of our Blackbelt and our Omni-channel model. You will embed an appropriate tone and culture to ensure that all Risk and Conduct requirements are fully adhered to ensuring fair customer outcomes. This will include leading, managing and motivating our colleagues to ensure the Branch is meeting our customer needs. The role involves developing your team to support targeted our Customer Segmentation strategy, promotional activities and new business opportunities to increase new customer acquisition whilst maintaining a positive relationships with existing customers. It is expected that you will seek ways to grow regulatory compliant sales and cross sale activity in line with business requirements. The role will also require the Branch Lead to build and maintain relationships with key partners including supporting the TSM, SME Managers MM Managers and SFBC. Responsibilities: This is a Permanent position, based in Maynooth (Onsite). Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
Branch Lead Community, Lucan
Job Title: : Branch Lead Community - Lucan Vacancy ID : 099276 Vacancy Type : Permanent Post Date : 07-Jan-2026 Close Date : 21-Jan-2026 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Branch Lead, you will lead, coordinate and control the efficient delivery of business objectives and the day to day branch operations in a regulatory compliant manner. You will be required to build and embed a culture of change and drive the success of the Banks ambition to become Irelands best personal and business bank through the promotion of our Blackbelt and our Omni-channel model. You will embed an appropriate tone and culture to ensure that all Risk and Conduct requirements are fully adhered to ensuring fair customer outcomes. This will include leading, managing and motivating our colleagues to ensure the Branch is meeting our customer needs. The role involves developing your team to support targeted our Customer Segmentation strategy, promotional activities and new business opportunities to increase new customer acquisition whilst maintaining a positive relationships with existing customers. It is expected that you will seek ways to grow regulatory compliant sales and cross sale activity in line with business requirements. The role will also require the Branch Lead to build and maintain relationships with key partners including supporting the TSM, SME Managers MM Managers & SFC. Responsibilities: This is a Permanent position, based in Dublin - Lucan (Onsite). Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
Retail Associate
Retail Associate - Henry Street Permanent, Full Time role (37.5 hours per week) Sales associates at Three are motivated and personable with a real passion for customers and a desire to achieve business results Our Sales Associates push the boundaries to deliver the best experience possible for our customers, while working with our direct and wider team to drive sales and exceed sales targets. At Three, our values are important to us and define who we are. These values help us to develop a culture of empowerment, ownership and achievement. What else it involves You will deliver excellent Customer service living our value "We focus on the customer" There’s a lot more to us than meets the eye. You may think you know us, but we’re full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: https://www.three.ie/careers #Jobs At Three, we are committed to diversity and inclusion. As Ireland’s largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not ‘tick every box’ in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! #Jobs If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email aoife.omeara@three.ie Apply now at Three, a Phenomenal career awaits!
Retail Associate
Retail Associate - Liffey Valley Permanent Full Time role (37.5 hours per week) Sales associates at Three are motivated and personable with a real passion for customers and a desire to achieve business results Our Sales Associates push the boundaries to deliver the best experience possible for our customers, while working with our direct and wider team to drive sales and exceed sales targets. At Three, our values are important to us and define who we are. These values help us to develop a culture of empowerment, ownership and achievement. What else it involves You will deliver excellent Customer service living our value "We focus on the customer" There’s a lot more to us than meets the eye. You may think you know us, but we’re full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: https://www.three.ie/careers #Jobs At Three, we are committed to diversity and inclusion. As Ireland’s largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not ‘tick every box’ in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! #Jobs If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email aoife.omeara@three.ie Apply now at Three, a Phenomenal career awaits!
Trainee Housing Officer
Trainee Housing Officer 37 Hours Salary Scale: £26,634 - £31,708pa Job Reference: THO1/4951/0126 The Trainee Housing Officer will work with the Housing Team to assist in the delivery of effective and efficient housing management and customer services. The posts are permanent positions and entail a 2 year training programme during which the appointee will be required to attain a CIH level 4 Certificate in Housing. Upon completion of the two year training programme, and subject to satisfactory performance, the trainee will be appointed as a Housing Officer within the Association. 3 Our employees have access to a range of benefits:- 22 days annual leave plus an additional 5 days after 5 years’ service, and 12 public holidays, Essential Car Users allowance, Hybrid and flexible working, 6% pension contribution, Death in service benefit x3 annual salary, Paid maternity and paternity leave, Bereavement leave, Dedicated Health and Wellbeing champions/Mental Health First Aiders, Heablth cash plan to include annual routine dental treatments, dental accident & injury, yearly optical, specialist consultations, diagnostic tests and scans, complementary therapies e.g. physiotherapy, acupuncture, osteopathy and chiropractic treatments, alternative therapies e.g. reflexology, head massage, allergy testing, and yearly health screening. Completed application forms should be returned by 11.30pm, Wednesday 21st January 2026. If you have any disability which prevetnts you from completing the online application form, please contact me to discsus what further assistance you require. *If shortlisted you will be sent an email inviting you for interview, please check the email address you have provided on the application and also your junk main folder* NB: The panel may enhance the criteria in order to facilitate short-listing of the post. The successful candidate will be required to provide proof of essential qualifications and also provide documentary evidence of their eligbility to work in the United Kingdom. We are also committed to adhering to the Access NI Code of Practice/Service Level of Agreement in relation to requesting disclosure checks where appropriate and processing information in accordance with the code. Choice has a policy on the Recruitment of Ex-Offender and it is available upon request (email: recruitment@choice-housing.org)
Production Operative, Level
Job Overview The successful candidate will join our team involved in manufacturing veterinary products whilst complying with all aspects of Quality, Environmental, Health and Safety procedures. The position includes carrying out all relevant activities to Good Manufacturing Practice, using appropriate techniques and equipment and following departmental written procedures in addition to the completion of necessary documentation. Main Activities/Tasks
Customer Advisor
Salary: Scale 4 SCP 9-13 £27,254 - £29,064 per annum pro rata. Irregular hours allowance or weekend enhancement may be earned. Hours: 28.5 hours per week between Monday and Sunday. (Please see sample rota below). Evening working will be required given the operational hours of the Centre. The post holder will be required to work outside normal hours including public holidays, evenings and weekends to facilitate the needs of the Service. The Council may retain a list of successful reserve candidates arising from this recruitment for any vacancies which may arise which are the same grade and similar duties. Such a reserve list will be compiled and held for a period of 12 months from the date of interview. JOB PURPOSE: Committing to the one-team ethos, you will be flexible and collaborative and you will actively support all colleagues and other activities necessary to deliver the service objectives. As a Customer Advisor, you will deliver an excellent customer experience. You will engage positively with customers, understanding and meeting their needs as appropriate. MAIN DUTIES AND RESPONSIBILITIES Meet and greet customers / potential customers (face to face in the Reception area, by phone, or by digital media) and provide them with the information and services needed to allow them to participate in their desired activity. Deal with all customer enquiries and concerns, escalating to other team members as appropriate. Operate the Front of House software and maintain information databases. Process bookings, memberships and transactions, including shop sales. Monitor entry / exit through the access control system. Process financial transactions, including all payments, cash-handling and reconciliations. Manage the Centre’s digital and social media communications in order to maximize customer engagement. Organise customer information sources e.g. leaflets and TV displays. Undertake centre tours. Promote and / or sell all products and activities within the Leisure Services portfolio. Remain fully conversant with all emergency procedures and take part, as trained and directed in emergency situations. Assist the Administrative Assistant, as required. Be flexible and collaborative and actively support all colleagues and other activities or processes which impact on the performance of the Centre. Undertake any other relevant duties that may be required and are commensurate with the nature and grade of the post. Qualifications and training Working Arrangements / Flexibility 28.5 hours per week between Monday and Sunday. (Please see sample rota below). Evening working will be required given the operational hours of the Centre. The post holder will be required to work outside normal hours including public holidays, evenings and weekends to facilitate the needs of the Service.
