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Sort by: relevance | dateRecruit Prison Officer
Salary As of 1st June 2026, following salary scale applies to Recruit Prison Officers: PPC €38,413.00 €39,7189.00 €42,789.00 (NORMAL MAX) Entry will be at the minimum point of the scale. Introduction The Irish Prison Service is responsible for the provision of safe and secure custody, dignity of care and rehabilitation to people in custody for safer communities. The Irish Prison Service operates as an executive office within the Department of Justice, Home Affairs and Migration (“the Department”). It is headed by a Director General supported by a number of Directors. The Irish Prison Service is a key component in our country’s Criminal Justice System. It employs some 3,700 uniformed and civilian staff. Currently, the Irish Prison Service estate (the Estate) is made up of 13 prisons; 10 closed Prisons (Arbour Hill, Castlerea, Cloverhill, Cork, Dóchas, Limerick, Midlands, Mountjoy, Portlaoise, and Wheatfield), the Training Unit (Mountjoy) and two Open Centres (Loughan House and Shelton Abbey). Typically, the Irish Prison Service manages approximately 6,000 people in custody at any one time, both male and female, aged 18 and over. Irish Prison Service Headquarters (HQ) is located in Longford. HQ is made up of five Directorates including Care and Rehabilitation, Operations, Human Resources, Finance and Estates, and Corporate Services, Governance and ICT. Our Mission Providing safe and secure custody, dignity of care and rehabilitation to prisoners for safer communities. Our Vision A safer community through excellence in a prison service built on respect for human dignity. Our Values Teamwork - We achieve more by working together than we can as individuals working alone. Integrity - We must always have the courage to do the right thing, the decent thing, even when no one else is watching. Potential - Everyone has the potential to be a better person, and we actively seek to provide staff and those in custody with opportunities to realise and achieve this. Safety - We actively contribute to maintaining an environment in which staff and those in our custody feel emotionally and physically safe and ultimately, contribute to a safer community. Support - We actively seek to provide supports to staff and support rehabilitation of those in custody. These values foster and support the courage to make a difference in all that we do and to ensure that the Irish Prison Service is: • an open, inclusive, diverse and proud organisation which focuses on teamwork and collaboration and encourages supportive and positive relationships. • an ethical and accountable organisation where the highest standards are expected, promoted and adhered to and which is open to external scrutiny and adheres to human rights. • a competent organisation where staff are equipped with the necessary skills and competencies to reach their potential, behave appropriately and have a clear understanding of their role in the organisation. • a supportive organisation which promotes the safety and the physical and mental health of all staff, where staff are valued and recognised and there is a focus on “those that do” rather than “those that don’t”. • a rehabilitative organisation which supports positive change, improved resettlement and reintegration opportunities for prisoners through targeted action and interagency collaboration and support. • a more aware organisation where the rights and needs of the citizen, especially victims, are always supported, recognised and listened to. The Prison Environment A prison is not a usual environment for any human being. It is a complex and dynamic environment which has the potential to be stressful for both prisoners and for staff. The normalisation of the prison environment is largely dependent on effective management and on the development of appropriate relationships by our prison staff with our prisoners. Prisons operate 24 hours a day, seven days a week, 365 days a year. A list of all Prison Estates can be found in Appendix 1. Our Prisoners While each prisoner’s personal life story is unique, many of our prisoners have mental illnesses, behavioural issues and addictions. They have been subjected to sexual, domestic and social abuse, and/or have neglected their own physical health. Some prisoners have committed serious crimes. Some have come from disadvantaged and minority groups in society, and some have had little or no opportunity or encouragement to participate in education or training programmes. Our Staff In Ireland, recent years have required Prison Officers to undertake increasingly complex and diverse tasks, balancing their traditional security focussed role with a renewed emphasis on facilitating rehabilitative interventions that address offending behaviour. Prison Officers are the frontline staff who interact most with prisoners on a daily basis and as a result, have the potential to positively influence prisoners to engage in training, education, psychology and community in-reach services within the prison system. Knowledge of the legal framework which governs the management of prisoners and skills such as searching and restraint techniques are important competencies for prison staff, however, the most important aspects of operating as an effective Prison Officer is the capacity to relate to and engage with prisoners, act with professionalism, tolerance and humanity and the ability to role model positive social behaviour. Such traits stem from life experience and personal values. Role Profile Prison Officers conduct the majority of the face to face interactions with people committed to prison throughout their sentence including transportation from court; committal; safety; security; accommodation; supporting access to healthcare, psychology, in reach services, work training, education and visits by family friends and legal representatives; maintaining good order and discipline; and supporting their care, progression, desistence and rehabilitation in order that they can safely reintegrate back into their communities on completion of their sentence. Given that prisoners spend the majority of their sentence in the presence of Prison Officers, building appropriate relationships with prisoners and actively role modelling positive behaviours in general appearance, demeanour and in daily interactions with colleagues and prisoners are fundamental aspects of the role. Prison Officers must always secure and account for every prisoner in their care, whether inside the prison or when on prisoner escorts. An overview of the wide variety of accountabilities associated with the role of Prison Officer, both within a prison context and across the wider organisation are outlined below: a) Ensure the safe and secure custody of prisoners by • Accounting for and securing all prisoners, prisoner information, keys and radios in your custody at all times. • Setting clear expectations of behaviour for prisoners, utilising the Incentivised Regime Scheme to reflect the consequences of their behaviour and initiating disciplinary proceedings when the Prison Rules are breached by prisoners. • Vigilantly monitoring prison cells and infrastructure for damage, tampering, breakage, or for potential risk of injury on a daily basis and report any potential threats to security or safety to the Assistant Chief Officer (ACO) and Trades Officer immediately. • Monitoring yards, visits, gates, nets, external perimeters and overhead airspace utilising CCTV and other measures and reporting any suspect activity to the ACO. • Quickly identifying and interpreting warning signs, indicators, changes in prisoner behaviour, routines and habits, regarding potential threats to the good order and safe and secure custody of prisoners and promptly acting to resolve or prevent incidents and communicating to other staff if there are any unresolved issues. • Identifying and reporting evidence of possession or use of prohibited articles, drugs or substances within the prison. • Preventing non-compliant and violent conduct and the unlawful escape of prisoners in a manner consistent with the Prison Rules. • Maintaining familiarity with and rehearsing or implementing contingency plans in order to effectively respond to a prison emergency or critical incident. b) Contribute to the care, progression, desistence and rehabilitation of prisoners by • Actively role modelling positive behaviours in your general appearance, demeanour, in your daily interactions with colleagues and prisoners and by ensuring that decisions relating to prisoner requests are responded to quickly and the prisoner understands the justification for the decision. • Monitoring and recording indicators regarding the physical and mental health of prisoners in accordance with policies and Standard Operating Procedures (SOPs) and when concerns are identified alert the appropriate healthcare staff. • Engaging and communicating effectively with line managers, Integrated Sentence Managers (ISMs), healthcare staff, psychologists, Work Training staff, teachers, in reach services, etc., regarding prisoners in your care. • Supporting and promoting, in-reach prison community initiatives such as the Red Cross, Samaritans Listener programme, Men’s Shed, Gaisce, Toastmasters, Park run, etc. • Cultivating appropriate relationships (right relationships rather than good relationships) with prisoners by setting out and maintaining clear security and personal boundaries and managing tensions between security, care and rehabilitative objectives. • Providing evidence to investigation teams, inspection and monitoring bodies, courts, etc. when requested. • Respecting, protecting and explaining to prisoners their statutory entitlements and human rights. • Implementing safe work practices in accordance with the safety statement, ensuring that the standard of cleanliness and hygiene control in your work area is maintained at a high level in accordance with Irish Prison Service policy and identifying, reporting and recording health and safety hazards and work-related injuries and take any necessary action to eliminate, isolate or minimise hazards. • Maintaining familiarity and complying with relevant legislation, policies, SOPs and orders. • Monitoring your own mental health and the mental health of your colleagues, particularly in times of stress and following involvement in or observation of critical incidents and recognising when support is required. c) Be prepared to conduct a broad range of additional tasks including: • Operating Irish Prison Service vehicles • Escorting prisoners to courts, hospitals, funerals, etc. • Screening and searching prisoners, their property, visitors into prison, cells, vehicles, visiting areas and other locations • Supervising visits to prisoners by families, friends and legal representatives • Safely escorting psychologists, maintenance teams, probations service staff, in-reach service staff in the performance of their roles • Monitoring prisoner written correspondence • Assisting in the committal of prisoners and the management of prisoner property • Verifying the identity and confirming the authorisation of prisoners and visitors to enter and exit the prison and recording these movements • Supporting education and work training activities • Implementing Irish Prison Service drug testing procedures • Night duty • Operating the prison control room • Any other tasks as directed by the Prison Governor or a line manager. About the Recruit Prison Officer Job The Recruit Prison Officer (RPO) is the entry level to the Service and it is proposed to set up a panel from which vacancies arising in the Irish Prison Service may be filled. Vacancies will be filled at Recruit Prison Officer level initially. Following the successful completion of 3 years’ service including probation and a Higher Certificate in Custodial Care, the Recruit Prison Officer will be appointed as an established Prison Officer. Prisons operate 24 hours a day, seven days a week. As a result, Recruit Prison Officers will be required to work a basic 2,035 hours per year based on an average roster of 39 hours a week and will be required to work shifts including night duties, every second weekend, some public holidays and over festive seasons. Recruit Prison Officers will also be required to work Additional Hours (AH) over and above basic rostered hours up to 360 hours per annum. Working as a Recruit Prison Officer can be complex and difficult, but it can be varied, challenging and highly rewarding. We are looking for individuals who have the capacity to relate to and engage with prisoners, act with professionalism, tolerance and humanity and the ability to role model positive social behaviour. They must also have the ability to think on their feet in dealing with situations which require security and control. Information in relation to the competencies required of a Recruit Prison Officer is set out at Appendix 2. These include: • Adaptability • Information Handling and Communication • Supporting Others • Conscientiousness • Directing Others • Resilience Age Be at least 18 years of age i.e., must have been born on or before the 8th October 2008. Nationality You must, by the closing date for application to this competition be: a) a citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who has a stamp 4 visa; or a stamp 5 visa Education You must have obtained the following, by the closing date for application to this competition: i. have obtained in the Established Leaving Certificate a minimum of grade D3 (O6 post 2017) at Ordinary level, or C3 (F5 from 2017) at Foundation Level, in at least 5 subjects*; or ii. (ii) hold a minimum of a Level 5 Major award** (120 credits) on the National Framework of Qualifications (NFQ); or iii. (iii) hold a recognised qualification (at Level 5 or greater), deemed comparable to the above in terms of both level and volume of learning as determined by Quality and Qualifications Ireland (QQI) In certain cases, a Pass in the Leaving Certificate Applied may be deemed equivalent to a Leaving Certificate. *A Pass or above in the Links Modules subject may be counted as one subject. ** A QQI Level 5 or 6 major award will have 120 Credits (Please note any certificate which has a lower number is only a Minor Award and is not sufficient to determine eligibility). Note: A combination of two or more exam sittings may be permitted in determining eligibility. Recognition of other qualifications publicjobs may verify the validity of qualifications other than the Leaving Certificate with Quality and Qualifications Ireland (QQI). Candidates may refer to the National Academic Recognition Information Centre which offers advice on the academic recognition of foreign qualifications in Ireland. Collective Agreement: Redundancy Payments to Public Servants The Department of Public Expenditure and Reform letter dated 28th June 2012 to Personnel Officers introduced, with effect from 1st June 2012, a Collective Agreement which had been reached between the Department of Public Expenditure and Reform and the Public Services Committee of the ICTU in relation to ex-gratia Redundancy Payments to Public Servants. It is a condition of the Collective Agreement that persons availing of the agreement will not be eligible for re-employment in the Public Service by any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009–2011) for a period of 2 years from termination of the employment. People who availed of this scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees, under that Scheme, are not eligible to apply for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. Department of Health and Children Circular (7/2010) The Department of Health Circular 7/2010 dated 1 November 2010 introduced a Targeted Voluntary Early Retirement (VER) Scheme and Voluntary Redundancy Schemes (VRS). It is a condition of the VER scheme that persons availing of the scheme will not be eligible for reemployment in the public health sector or in the wider Public Service or in a body wholly or mainly funded from public moneys. The same prohibition on reemployment applies under the VRS, except that the prohibition is for a period of 7 years. People who availed of the VER scheme are not eligible to compete in this competition. People who availed of the VRS scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Department of Environment, Community & Local Government (Circular Letter LG (P) 06/2013) The Department of Environment, Community & Local Government Circular Letter LG (P) 06/2013 introduced a Voluntary Redundancy Scheme for Local Authorities. In accordance with the terms of the Collective Agreement: Redundancy Payments to Public Servants dated 28 June 2012 as detailed above, it is a specific condition of that VER Scheme that persons will not be eligible for reemployment in any Public Service body [as defined by the Financial Emergency Measures in the Public Interest Acts 2009–2011 and the Public Service Pensions (Single Scheme and Other Provisions) Act 2012] for a period of 2 years from their date of departure under this Scheme. These conditions also apply in the case of engagement/employment on a contract for service basis (either as a contractor or as an employee of a contractor). Declaration Applicants will be required to declare whether they have previously availed of a Public Service scheme of incentivised early retirement. Applicants will also be required to declare any entitlements to a Public Service pension benefit (in payment or preserved) from any other Public Service employment and/or where they have received a payment-in-lieu in respect of service in any Public Service Appointment.
Customer Engagement Advisor
Location: Kilkenny (Hybrid) Are you driven by great conversations, meaningful customer interactions, and achieving results? Do you enjoy working in a fast‑paced environment where no two days are the same- and where your development genuinely matters? If so, we’d love to hear from you. At Vhi, we are always interested in connecting with talented individuals who are passionate about delivering excellent customer service. While we may not have immediate opportunities available, we are looking to build a strong talent pipeline for future roles within our Consumer Sales and Customer Care teams. These teams play a key role in supporting customers with their private health insurance needs, handling inbound enquiries from new and existing customers, and providing expert guidance across a wide range of health insurance products. By joining our talent community, you'll be among the first to be considered as suitable opportunities arise Once you’ve completed onboarding, you’ll unlock exciting opportunities to expand your skillset across Sales, Email, and Live Chat, giving you variety, growth, and long‑term career potential. 📍 Training: Fully on‑site 🏠 After training: Flexible hybrid and on‑site working model What we offer As a member of the Vhi team, you will receive a comprehensive benefits package, which includes: Competitive salary with an annual bonus Membership of DC pension scheme Health insurance for you and your family Income protection in the event of illness Hybrid working model Ongoing training and development Onsite restaurant and free parking Sports and social club APA Qualifications paid for along with support and training provided during the exam cycle. What will you do: Answer inbound calls from new and existing customers. Provide high‑quality sales and customer service support. Build trust, rapport, and engaging customer relationships. Identify customer needs and recommend suitable health insurance options. Manage inbound sales enquiries, including new business and policy renewals. Meet individual targets while maintaining excellent service standards. Accurately use multiple IT systems in a fast‑paced environment. Work collaboratively with team members and internal departments. Work one Saturday in every four, across a range of shift patterns. What will you need to be successful: 🎓 Education & Experience A third‑level qualification or 1–2 years’ experience in a sales or customer service role. APA (CIP or Dip PMI) qualification, or willingness to complete it. Strong IT skills and confidence working across multiple systems. 🤝 Skills & Attributes Customer‑focused with a passion for sales and service excellence. Comfortable working in a target‑driven, fast‑paced environment. Excellent written and verbal communication skills in English. Resilient and confident when handling complex customer queries. Strong attention to detail and accuracy. Self‑motivated, flexible, and a team player. Demonstrated alignment with Vhi Values. This is a CF3, CF4 & CF5 role in line with central bank requirements. Sustainability At Vhi, we believe that the health of people and the health of the planet are interconnected. That’s why we’re on a journey towards an integrated model of healthcare that puts people and the planet at its heart. Our Commitment to Inclusion and Accessibility At Vhi, we are on a continuous journey to build an inclusive and diverse workplace where everyone feels valued and respected. We welcome applications from individuals of all backgrounds, experiences, abilities, and perspectives We are committed to providing reasonable accommodations at every stage of the recruitment process for candidates with disabilities, neurodivergence, or medical conditions. If you require an accommodation, please contact recruitment@vhi.ie, and a member of our recruitment team will be in touch via email. Any information you provide will be treated confidentially within the recruitment team and used solely for the purpose of determining and providing appropriate accommodations during the application and recruitment process. Vhi is an equal opportunities employer.
Recruit Prison Officer
Salary As of 1st June 2026, following salary scale applies to Recruit Prison Officers: PPC €38,413.00 €39,7189.00 €42,789.00 (NORMAL MAX) Entry will be at the minimum point of the scale. Introduction The Irish Prison Service is responsible for the provision of safe and secure custody, dignity of care and rehabilitation to people in custody for safer communities. The Irish Prison Service operates as an executive office within the Department of Justice, Home Affairs and Migration (“the Department”). It is headed by a Director General supported by a number of Directors. The Irish Prison Service is a key component in our country’s Criminal Justice System. It employs some 3,700 uniformed and civilian staff. Currently, the Irish Prison Service estate (the Estate) is made up of 13 prisons; 10 closed Prisons (Arbour Hill, Castlerea, Cloverhill, Cork, Dóchas, Limerick, Midlands, Mountjoy, Portlaoise, and Wheatfield), the Training Unit (Mountjoy) and two Open Centres (Loughan House and Shelton Abbey). Typically, the Irish Prison Service manages approximately 6,000 people in custody at any one time, both male and female, aged 18 and over. Irish Prison Service Headquarters (HQ) is located in Longford. HQ is made up of five Directorates including Care and Rehabilitation, Operations, Human Resources, Finance and Estates, and Corporate Services, Governance and ICT. Our Mission Providing safe and secure custody, dignity of care and rehabilitation to prisoners for safer communities. Our Vision A safer community through excellence in a prison service built on respect for human dignity. Our Values Teamwork - We achieve more by working together than we can as individuals working alone. Integrity - We must always have the courage to do the right thing, the decent thing, even when no one else is watching. Potential - Everyone has the potential to be a better person, and we actively seek to provide staff and those in custody with opportunities to realise and achieve this. Safety - We actively contribute to maintaining an environment in which staff and those in our custody feel emotionally and physically safe and ultimately, contribute to a safer community. Support - We actively seek to provide supports to staff and support rehabilitation of those in custody. These values foster and support the courage to make a difference in all that we do and to ensure that the Irish Prison Service is: • an open, inclusive, diverse and proud organisation which focuses on teamwork and collaboration and encourages supportive and positive relationships. • an ethical and accountable organisation where the highest standards are expected, promoted and adhered to and which is open to external scrutiny and adheres to human rights. • a competent organisation where staff are equipped with the necessary skills and competencies to reach their potential, behave appropriately and have a clear understanding of their role in the organisation. • a supportive organisation which promotes the safety and the physical and mental health of all staff, where staff are valued and recognised and there is a focus on “those that do” rather than “those that don’t”. • a rehabilitative organisation which supports positive change, improved resettlement and reintegration opportunities for prisoners through targeted action and interagency collaboration and support. • a more aware organisation where the rights and needs of the citizen, especially victims, are always supported, recognised and listened to. The Prison Environment A prison is not a usual environment for any human being. It is a complex and dynamic environment which has the potential to be stressful for both prisoners and for staff. The normalisation of the prison environment is largely dependent on effective management and on the development of appropriate relationships by our prison staff with our prisoners. Prisons operate 24 hours a day, seven days a week, 365 days a year. A list of all Prison Estates can be found in Appendix 1. Our Prisoners While each prisoner’s personal life story is unique, many of our prisoners have mental illnesses, behavioural issues and addictions. They have been subjected to sexual, domestic and social abuse, and/or have neglected their own physical health. Some prisoners have committed serious crimes. Some have come from disadvantaged and minority groups in society, and some have had little or no opportunity or encouragement to participate in education or training programmes. Our Staff In Ireland, recent years have required Prison Officers to undertake increasingly complex and diverse tasks, balancing their traditional security focussed role with a renewed emphasis on facilitating rehabilitative interventions that address offending behaviour. Prison Officers are the frontline staff who interact most with prisoners on a daily basis and as a result, have the potential to positively influence prisoners to engage in training, education, psychology and community in-reach services within the prison system. Knowledge of the legal framework which governs the management of prisoners and skills such as searching and restraint techniques are important competencies for prison staff, however, the most important aspects of operating as an effective Prison Officer is the capacity to relate to and engage with prisoners, act with professionalism, tolerance and humanity and the ability to role model positive social behaviour. Such traits stem from life experience and personal values. Role Profile Prison Officers conduct the majority of the face to face interactions with people committed to prison throughout their sentence including transportation from court; committal; safety; security; accommodation; supporting access to healthcare, psychology, in reach services, work training, education and visits by family friends and legal representatives; maintaining good order and discipline; and supporting their care, progression, desistence and rehabilitation in order that they can safely reintegrate back into their communities on completion of their sentence. Given that prisoners spend the majority of their sentence in the presence of Prison Officers, building appropriate relationships with prisoners and actively role modelling positive behaviours in general appearance, demeanour and in daily interactions with colleagues and prisoners are fundamental aspects of the role. Prison Officers must always secure and account for every prisoner in their care, whether inside the prison or when on prisoner escorts. An overview of the wide variety of accountabilities associated with the role of Prison Officer, both within a prison context and across the wider organisation are outlined below: a) Ensure the safe and secure custody of prisoners by • Accounting for and securing all prisoners, prisoner information, keys and radios in your custody at all times. • Setting clear expectations of behaviour for prisoners, utilising the Incentivised Regime Scheme to reflect the consequences of their behaviour and initiating disciplinary proceedings when the Prison Rules are breached by prisoners. • Vigilantly monitoring prison cells and infrastructure for damage, tampering, breakage, or for potential risk of injury on a daily basis and report any potential threats to security or safety to the Assistant Chief Officer (ACO) and Trades Officer immediately. • Monitoring yards, visits, gates, nets, external perimeters and overhead airspace utilising CCTV and other measures and reporting any suspect activity to the ACO. • Quickly identifying and interpreting warning signs, indicators, changes in prisoner behaviour, routines and habits, regarding potential threats to the good order and safe and secure custody of prisoners and promptly acting to resolve or prevent incidents and communicating to other staff if there are any unresolved issues. • Identifying and reporting evidence of possession or use of prohibited articles, drugs or substances within the prison. • Preventing non-compliant and violent conduct and the unlawful escape of prisoners in a manner consistent with the Prison Rules. • Maintaining familiarity with and rehearsing or implementing contingency plans in order to effectively respond to a prison emergency or critical incident. b) Contribute to the care, progression, desistence and rehabilitation of prisoners by • Actively role modelling positive behaviours in your general appearance, demeanour, in your daily interactions with colleagues and prisoners and by ensuring that decisions relating to prisoner requests are responded to quickly and the prisoner understands the justification for the decision. • Monitoring and recording indicators regarding the physical and mental health of prisoners in accordance with policies and Standard Operating Procedures (SOPs) and when concerns are identified alert the appropriate healthcare staff. • Engaging and communicating effectively with line managers, Integrated Sentence Managers (ISMs), healthcare staff, psychologists, Work Training staff, teachers, in reach services, etc., regarding prisoners in your care. • Supporting and promoting, in-reach prison community initiatives such as the Red Cross, Samaritans Listener programme, Men’s Shed, Gaisce, Toastmasters, Park run, etc. • Cultivating appropriate relationships (right relationships rather than good relationships) with prisoners by setting out and maintaining clear security and personal boundaries and managing tensions between security, care and rehabilitative objectives. • Providing evidence to investigation teams, inspection and monitoring bodies, courts, etc. when requested. • Respecting, protecting and explaining to prisoners their statutory entitlements and human rights. • Implementing safe work practices in accordance with the safety statement, ensuring that the standard of cleanliness and hygiene control in your work area is maintained at a high level in accordance with Irish Prison Service policy and identifying, reporting and recording health and safety hazards and work-related injuries and take any necessary action to eliminate, isolate or minimise hazards. • Maintaining familiarity and complying with relevant legislation, policies, SOPs and orders. • Monitoring your own mental health and the mental health of your colleagues, particularly in times of stress and following involvement in or observation of critical incidents and recognising when support is required. c) Be prepared to conduct a broad range of additional tasks including: • Operating Irish Prison Service vehicles • Escorting prisoners to courts, hospitals, funerals, etc. • Screening and searching prisoners, their property, visitors into prison, cells, vehicles, visiting areas and other locations • Supervising visits to prisoners by families, friends and legal representatives • Safely escorting psychologists, maintenance teams, probations service staff, in-reach service staff in the performance of their roles • Monitoring prisoner written correspondence • Assisting in the committal of prisoners and the management of prisoner property • Verifying the identity and confirming the authorisation of prisoners and visitors to enter and exit the prison and recording these movements • Supporting education and work training activities • Implementing Irish Prison Service drug testing procedures • Night duty • Operating the prison control room • Any other tasks as directed by the Prison Governor or a line manager. About the Recruit Prison Officer Job The Recruit Prison Officer (RPO) is the entry level to the Service and it is proposed to set up a panel from which vacancies arising in the Irish Prison Service may be filled. Vacancies will be filled at Recruit Prison Officer level initially. Following the successful completion of 3 years’ service including probation and a Higher Certificate in Custodial Care, the Recruit Prison Officer will be appointed as an established Prison Officer. Prisons operate 24 hours a day, seven days a week. As a result, Recruit Prison Officers will be required to work a basic 2,035 hours per year based on an average roster of 39 hours a week and will be required to work shifts including night duties, every second weekend, some public holidays and over festive seasons. Recruit Prison Officers will also be required to work Additional Hours (AH) over and above basic rostered hours up to 360 hours per annum. Working as a Recruit Prison Officer can be complex and difficult, but it can be varied, challenging and highly rewarding. We are looking for individuals who have the capacity to relate to and engage with prisoners, act with professionalism, tolerance and humanity and the ability to role model positive social behaviour. They must also have the ability to think on their feet in dealing with situations which require security and control. Information in relation to the competencies required of a Recruit Prison Officer is set out at Appendix 2. These include: • Adaptability • Information Handling and Communication • Supporting Others • Conscientiousness • Directing Others • Resilience Age Be at least 18 years of age i.e., must have been born on or before the 8th October 2008. Nationality You must, by the closing date for application to this competition be: a) a citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who has a stamp 4 visa; or a stamp 5 visa Education You must have obtained the following, by the closing date for application to this competition: i. have obtained in the Established Leaving Certificate a minimum of grade D3 (O6 post 2017) at Ordinary level, or C3 (F5 from 2017) at Foundation Level, in at least 5 subjects*; or ii. (ii) hold a minimum of a Level 5 Major award** (120 credits) on the National Framework of Qualifications (NFQ); or iii. (iii) hold a recognised qualification (at Level 5 or greater), deemed comparable to the above in terms of both level and volume of learning as determined by Quality and Qualifications Ireland (QQI) In certain cases, a Pass in the Leaving Certificate Applied may be deemed equivalent to a Leaving Certificate. *A Pass or above in the Links Modules subject may be counted as one subject. ** A QQI Level 5 or 6 major award will have 120 Credits (Please note any certificate which has a lower number is only a Minor Award and is not sufficient to determine eligibility). Note: A combination of two or more exam sittings may be permitted in determining eligibility. Recognition of other qualifications publicjobs may verify the validity of qualifications other than the Leaving Certificate with Quality and Qualifications Ireland (QQI). Candidates may refer to the National Academic Recognition Information Centre which offers advice on the academic recognition of foreign qualifications in Ireland. Collective Agreement: Redundancy Payments to Public Servants The Department of Public Expenditure and Reform letter dated 28th June 2012 to Personnel Officers introduced, with effect from 1st June 2012, a Collective Agreement which had been reached between the Department of Public Expenditure and Reform and the Public Services Committee of the ICTU in relation to ex-gratia Redundancy Payments to Public Servants. It is a condition of the Collective Agreement that persons availing of the agreement will not be eligible for re-employment in the Public Service by any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009–2011) for a period of 2 years from termination of the employment. People who availed of this scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees, under that Scheme, are not eligible to apply for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. Department of Health and Children Circular (7/2010) The Department of Health Circular 7/2010 dated 1 November 2010 introduced a Targeted Voluntary Early Retirement (VER) Scheme and Voluntary Redundancy Schemes (VRS). It is a condition of the VER scheme that persons availing of the scheme will not be eligible for reemployment in the public health sector or in the wider Public Service or in a body wholly or mainly funded from public moneys. The same prohibition on reemployment applies under the VRS, except that the prohibition is for a period of 7 years. People who availed of the VER scheme are not eligible to compete in this competition. People who availed of the VRS scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Department of Environment, Community & Local Government (Circular Letter LG (P) 06/2013) The Department of Environment, Community & Local Government Circular Letter LG (P) 06/2013 introduced a Voluntary Redundancy Scheme for Local Authorities. In accordance with the terms of the Collective Agreement: Redundancy Payments to Public Servants dated 28 June 2012 as detailed above, it is a specific condition of that VER Scheme that persons will not be eligible for reemployment in any Public Service body [as defined by the Financial Emergency Measures in the Public Interest Acts 2009–2011 and the Public Service Pensions (Single Scheme and Other Provisions) Act 2012] for a period of 2 years from their date of departure under this Scheme. These conditions also apply in the case of engagement/employment on a contract for service basis (either as a contractor or as an employee of a contractor). Declaration Applicants will be required to declare whether they have previously availed of a Public Service scheme of incentivised early retirement. Applicants will also be required to declare any entitlements to a Public Service pension benefit (in payment or preserved) from any other Public Service employment and/or where they have received a payment-in-lieu in respect of service in any Public Service Appointment.
Recruit Prison Officer
Salary As of 1st June 2026, following salary scale applies to Recruit Prison Officers: PPC €38,413.00 €39,7189.00 €42,789.00 (NORMAL MAX) Entry will be at the minimum point of the scale. Introduction The Irish Prison Service is responsible for the provision of safe and secure custody, dignity of care and rehabilitation to people in custody for safer communities. The Irish Prison Service operates as an executive office within the Department of Justice, Home Affairs and Migration (“the Department”). It is headed by a Director General supported by a number of Directors. The Irish Prison Service is a key component in our country’s Criminal Justice System. It employs some 3,700 uniformed and civilian staff. Currently, the Irish Prison Service estate (the Estate) is made up of 13 prisons; 10 closed Prisons (Arbour Hill, Castlerea, Cloverhill, Cork, Dóchas, Limerick, Midlands, Mountjoy, Portlaoise, and Wheatfield), the Training Unit (Mountjoy) and two Open Centres (Loughan House and Shelton Abbey). Typically, the Irish Prison Service manages approximately 6,000 people in custody at any one time, both male and female, aged 18 and over. Irish Prison Service Headquarters (HQ) is located in Longford. HQ is made up of five Directorates including Care and Rehabilitation, Operations, Human Resources, Finance and Estates, and Corporate Services, Governance and ICT. Our Mission Providing safe and secure custody, dignity of care and rehabilitation to prisoners for safer communities. Our Vision A safer community through excellence in a prison service built on respect for human dignity. Our Values Teamwork - We achieve more by working together than we can as individuals working alone. Integrity - We must always have the courage to do the right thing, the decent thing, even when no one else is watching. Potential - Everyone has the potential to be a better person, and we actively seek to provide staff and those in custody with opportunities to realise and achieve this. Safety - We actively contribute to maintaining an environment in which staff and those in our custody feel emotionally and physically safe and ultimately, contribute to a safer community. Support - We actively seek to provide supports to staff and support rehabilitation of those in custody. These values foster and support the courage to make a difference in all that we do and to ensure that the Irish Prison Service is: • an open, inclusive, diverse and proud organisation which focuses on teamwork and collaboration and encourages supportive and positive relationships. • an ethical and accountable organisation where the highest standards are expected, promoted and adhered to and which is open to external scrutiny and adheres to human rights. • a competent organisation where staff are equipped with the necessary skills and competencies to reach their potential, behave appropriately and have a clear understanding of their role in the organisation. • a supportive organisation which promotes the safety and the physical and mental health of all staff, where staff are valued and recognised and there is a focus on “those that do” rather than “those that don’t”. • a rehabilitative organisation which supports positive change, improved resettlement and reintegration opportunities for prisoners through targeted action and interagency collaboration and support. • a more aware organisation where the rights and needs of the citizen, especially victims, are always supported, recognised and listened to. The Prison Environment A prison is not a usual environment for any human being. It is a complex and dynamic environment which has the potential to be stressful for both prisoners and for staff. The normalisation of the prison environment is largely dependent on effective management and on the development of appropriate relationships by our prison staff with our prisoners. Prisons operate 24 hours a day, seven days a week, 365 days a year. A list of all Prison Estates can be found in Appendix 1. Our Prisoners While each prisoner’s personal life story is unique, many of our prisoners have mental illnesses, behavioural issues and addictions. They have been subjected to sexual, domestic and social abuse, and/or have neglected their own physical health. Some prisoners have committed serious crimes. Some have come from disadvantaged and minority groups in society, and some have had little or no opportunity or encouragement to participate in education or training programmes. Our Staff In Ireland, recent years have required Prison Officers to undertake increasingly complex and diverse tasks, balancing their traditional security focussed role with a renewed emphasis on facilitating rehabilitative interventions that address offending behaviour. Prison Officers are the frontline staff who interact most with prisoners on a daily basis and as a result, have the potential to positively influence prisoners to engage in training, education, psychology and community in-reach services within the prison system. Knowledge of the legal framework which governs the management of prisoners and skills such as searching and restraint techniques are important competencies for prison staff, however, the most important aspects of operating as an effective Prison Officer is the capacity to relate to and engage with prisoners, act with professionalism, tolerance and humanity and the ability to role model positive social behaviour. Such traits stem from life experience and personal values. Role Profile Prison Officers conduct the majority of the face to face interactions with people committed to prison throughout their sentence including transportation from court; committal; safety; security; accommodation; supporting access to healthcare, psychology, in reach services, work training, education and visits by family friends and legal representatives; maintaining good order and discipline; and supporting their care, progression, desistence and rehabilitation in order that they can safely reintegrate back into their communities on completion of their sentence. Given that prisoners spend the majority of their sentence in the presence of Prison Officers, building appropriate relationships with prisoners and actively role modelling positive behaviours in general appearance, demeanour and in daily interactions with colleagues and prisoners are fundamental aspects of the role. Prison Officers must always secure and account for every prisoner in their care, whether inside the prison or when on prisoner escorts. An overview of the wide variety of accountabilities associated with the role of Prison Officer, both within a prison context and across the wider organisation are outlined below: a) Ensure the safe and secure custody of prisoners by • Accounting for and securing all prisoners, prisoner information, keys and radios in your custody at all times. • Setting clear expectations of behaviour for prisoners, utilising the Incentivised Regime Scheme to reflect the consequences of their behaviour and initiating disciplinary proceedings when the Prison Rules are breached by prisoners. • Vigilantly monitoring prison cells and infrastructure for damage, tampering, breakage, or for potential risk of injury on a daily basis and report any potential threats to security or safety to the Assistant Chief Officer (ACO) and Trades Officer immediately. • Monitoring yards, visits, gates, nets, external perimeters and overhead airspace utilising CCTV and other measures and reporting any suspect activity to the ACO. • Quickly identifying and interpreting warning signs, indicators, changes in prisoner behaviour, routines and habits, regarding potential threats to the good order and safe and secure custody of prisoners and promptly acting to resolve or prevent incidents and communicating to other staff if there are any unresolved issues. • Identifying and reporting evidence of possession or use of prohibited articles, drugs or substances within the prison. • Preventing non-compliant and violent conduct and the unlawful escape of prisoners in a manner consistent with the Prison Rules. • Maintaining familiarity with and rehearsing or implementing contingency plans in order to effectively respond to a prison emergency or critical incident. b) Contribute to the care, progression, desistence and rehabilitation of prisoners by • Actively role modelling positive behaviours in your general appearance, demeanour, in your daily interactions with colleagues and prisoners and by ensuring that decisions relating to prisoner requests are responded to quickly and the prisoner understands the justification for the decision. • Monitoring and recording indicators regarding the physical and mental health of prisoners in accordance with policies and Standard Operating Procedures (SOPs) and when concerns are identified alert the appropriate healthcare staff. • Engaging and communicating effectively with line managers, Integrated Sentence Managers (ISMs), healthcare staff, psychologists, Work Training staff, teachers, in reach services, etc., regarding prisoners in your care. • Supporting and promoting, in-reach prison community initiatives such as the Red Cross, Samaritans Listener programme, Men’s Shed, Gaisce, Toastmasters, Park run, etc. • Cultivating appropriate relationships (right relationships rather than good relationships) with prisoners by setting out and maintaining clear security and personal boundaries and managing tensions between security, care and rehabilitative objectives. • Providing evidence to investigation teams, inspection and monitoring bodies, courts, etc. when requested. • Respecting, protecting and explaining to prisoners their statutory entitlements and human rights. • Implementing safe work practices in accordance with the safety statement, ensuring that the standard of cleanliness and hygiene control in your work area is maintained at a high level in accordance with Irish Prison Service policy and identifying, reporting and recording health and safety hazards and work-related injuries and take any necessary action to eliminate, isolate or minimise hazards. • Maintaining familiarity and complying with relevant legislation, policies, SOPs and orders. • Monitoring your own mental health and the mental health of your colleagues, particularly in times of stress and following involvement in or observation of critical incidents and recognising when support is required. c) Be prepared to conduct a broad range of additional tasks including: • Operating Irish Prison Service vehicles • Escorting prisoners to courts, hospitals, funerals, etc. • Screening and searching prisoners, their property, visitors into prison, cells, vehicles, visiting areas and other locations • Supervising visits to prisoners by families, friends and legal representatives • Safely escorting psychologists, maintenance teams, probations service staff, in-reach service staff in the performance of their roles • Monitoring prisoner written correspondence • Assisting in the committal of prisoners and the management of prisoner property • Verifying the identity and confirming the authorisation of prisoners and visitors to enter and exit the prison and recording these movements • Supporting education and work training activities • Implementing Irish Prison Service drug testing procedures • Night duty • Operating the prison control room • Any other tasks as directed by the Prison Governor or a line manager. About the Recruit Prison Officer Job The Recruit Prison Officer (RPO) is the entry level to the Service and it is proposed to set up a panel from which vacancies arising in the Irish Prison Service may be filled. Vacancies will be filled at Recruit Prison Officer level initially. Following the successful completion of 3 years’ service including probation and a Higher Certificate in Custodial Care, the Recruit Prison Officer will be appointed as an established Prison Officer. Prisons operate 24 hours a day, seven days a week. As a result, Recruit Prison Officers will be required to work a basic 2,035 hours per year based on an average roster of 39 hours a week and will be required to work shifts including night duties, every second weekend, some public holidays and over festive seasons. Recruit Prison Officers will also be required to work Additional Hours (AH) over and above basic rostered hours up to 360 hours per annum. Working as a Recruit Prison Officer can be complex and difficult, but it can be varied, challenging and highly rewarding. We are looking for individuals who have the capacity to relate to and engage with prisoners, act with professionalism, tolerance and humanity and the ability to role model positive social behaviour. They must also have the ability to think on their feet in dealing with situations which require security and control. Information in relation to the competencies required of a Recruit Prison Officer is set out at Appendix 2. These include: • Adaptability • Information Handling and Communication • Supporting Others • Conscientiousness • Directing Others • Resilience Age Be at least 18 years of age i.e., must have been born on or before the 8th October 2008. Nationality You must, by the closing date for application to this competition be: a) a citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who has a stamp 4 visa; or a stamp 5 visa Education You must have obtained the following, by the closing date for application to this competition: i. have obtained in the Established Leaving Certificate a minimum of grade D3 (O6 post 2017) at Ordinary level, or C3 (F5 from 2017) at Foundation Level, in at least 5 subjects*; or ii. (ii) hold a minimum of a Level 5 Major award** (120 credits) on the National Framework of Qualifications (NFQ); or iii. (iii) hold a recognised qualification (at Level 5 or greater), deemed comparable to the above in terms of both level and volume of learning as determined by Quality and Qualifications Ireland (QQI) In certain cases, a Pass in the Leaving Certificate Applied may be deemed equivalent to a Leaving Certificate. *A Pass or above in the Links Modules subject may be counted as one subject. ** A QQI Level 5 or 6 major award will have 120 Credits (Please note any certificate which has a lower number is only a Minor Award and is not sufficient to determine eligibility). Note: A combination of two or more exam sittings may be permitted in determining eligibility. Recognition of other qualifications publicjobs may verify the validity of qualifications other than the Leaving Certificate with Quality and Qualifications Ireland (QQI). Candidates may refer to the National Academic Recognition Information Centre which offers advice on the academic recognition of foreign qualifications in Ireland. Collective Agreement: Redundancy Payments to Public Servants The Department of Public Expenditure and Reform letter dated 28th June 2012 to Personnel Officers introduced, with effect from 1st June 2012, a Collective Agreement which had been reached between the Department of Public Expenditure and Reform and the Public Services Committee of the ICTU in relation to ex-gratia Redundancy Payments to Public Servants. It is a condition of the Collective Agreement that persons availing of the agreement will not be eligible for re-employment in the Public Service by any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009–2011) for a period of 2 years from termination of the employment. People who availed of this scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees, under that Scheme, are not eligible to apply for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. Department of Health and Children Circular (7/2010) The Department of Health Circular 7/2010 dated 1 November 2010 introduced a Targeted Voluntary Early Retirement (VER) Scheme and Voluntary Redundancy Schemes (VRS). It is a condition of the VER scheme that persons availing of the scheme will not be eligible for reemployment in the public health sector or in the wider Public Service or in a body wholly or mainly funded from public moneys. The same prohibition on reemployment applies under the VRS, except that the prohibition is for a period of 7 years. People who availed of the VER scheme are not eligible to compete in this competition. People who availed of the VRS scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Department of Environment, Community & Local Government (Circular Letter LG (P) 06/2013) The Department of Environment, Community & Local Government Circular Letter LG (P) 06/2013 introduced a Voluntary Redundancy Scheme for Local Authorities. In accordance with the terms of the Collective Agreement: Redundancy Payments to Public Servants dated 28 June 2012 as detailed above, it is a specific condition of that VER Scheme that persons will not be eligible for reemployment in any Public Service body [as defined by the Financial Emergency Measures in the Public Interest Acts 2009–2011 and the Public Service Pensions (Single Scheme and Other Provisions) Act 2012] for a period of 2 years from their date of departure under this Scheme. These conditions also apply in the case of engagement/employment on a contract for service basis (either as a contractor or as an employee of a contractor). Declaration Applicants will be required to declare whether they have previously availed of a Public Service scheme of incentivised early retirement. Applicants will also be required to declare any entitlements to a Public Service pension benefit (in payment or preserved) from any other Public Service employment and/or where they have received a payment-in-lieu in respect of service in any Public Service Appointment.
Recruit Prison Officer
Salary As of 1st June 2026, following salary scale applies to Recruit Prison Officers: PPC €38,413.00 €39,7189.00 €42,789.00 (NORMAL MAX) Entry will be at the minimum point of the scale. Introduction The Irish Prison Service is responsible for the provision of safe and secure custody, dignity of care and rehabilitation to people in custody for safer communities. The Irish Prison Service operates as an executive office within the Department of Justice, Home Affairs and Migration (“the Department”). It is headed by a Director General supported by a number of Directors. The Irish Prison Service is a key component in our country’s Criminal Justice System. It employs some 3,700 uniformed and civilian staff. Currently, the Irish Prison Service estate (the Estate) is made up of 13 prisons; 10 closed Prisons (Arbour Hill, Castlerea, Cloverhill, Cork, Dóchas, Limerick, Midlands, Mountjoy, Portlaoise, and Wheatfield), the Training Unit (Mountjoy) and two Open Centres (Loughan House and Shelton Abbey). Typically, the Irish Prison Service manages approximately 6,000 people in custody at any one time, both male and female, aged 18 and over. Irish Prison Service Headquarters (HQ) is located in Longford. HQ is made up of five Directorates including Care and Rehabilitation, Operations, Human Resources, Finance and Estates, and Corporate Services, Governance and ICT. Our Mission Providing safe and secure custody, dignity of care and rehabilitation to prisoners for safer communities. Our Vision A safer community through excellence in a prison service built on respect for human dignity. Our Values Teamwork - We achieve more by working together than we can as individuals working alone. Integrity - We must always have the courage to do the right thing, the decent thing, even when no one else is watching. Potential - Everyone has the potential to be a better person, and we actively seek to provide staff and those in custody with opportunities to realise and achieve this. Safety - We actively contribute to maintaining an environment in which staff and those in our custody feel emotionally and physically safe and ultimately, contribute to a safer community. Support - We actively seek to provide supports to staff and support rehabilitation of those in custody. These values foster and support the courage to make a difference in all that we do and to ensure that the Irish Prison Service is: • an open, inclusive, diverse and proud organisation which focuses on teamwork and collaboration and encourages supportive and positive relationships. • an ethical and accountable organisation where the highest standards are expected, promoted and adhered to and which is open to external scrutiny and adheres to human rights. • a competent organisation where staff are equipped with the necessary skills and competencies to reach their potential, behave appropriately and have a clear understanding of their role in the organisation. • a supportive organisation which promotes the safety and the physical and mental health of all staff, where staff are valued and recognised and there is a focus on “those that do” rather than “those that don’t”. • a rehabilitative organisation which supports positive change, improved resettlement and reintegration opportunities for prisoners through targeted action and interagency collaboration and support. • a more aware organisation where the rights and needs of the citizen, especially victims, are always supported, recognised and listened to. The Prison Environment A prison is not a usual environment for any human being. It is a complex and dynamic environment which has the potential to be stressful for both prisoners and for staff. The normalisation of the prison environment is largely dependent on effective management and on the development of appropriate relationships by our prison staff with our prisoners. Prisons operate 24 hours a day, seven days a week, 365 days a year. A list of all Prison Estates can be found in Appendix 1. Our Prisoners While each prisoner’s personal life story is unique, many of our prisoners have mental illnesses, behavioural issues and addictions. They have been subjected to sexual, domestic and social abuse, and/or have neglected their own physical health. Some prisoners have committed serious crimes. Some have come from disadvantaged and minority groups in society, and some have had little or no opportunity or encouragement to participate in education or training programmes. Our Staff In Ireland, recent years have required Prison Officers to undertake increasingly complex and diverse tasks, balancing their traditional security focussed role with a renewed emphasis on facilitating rehabilitative interventions that address offending behaviour. Prison Officers are the frontline staff who interact most with prisoners on a daily basis and as a result, have the potential to positively influence prisoners to engage in training, education, psychology and community in-reach services within the prison system. Knowledge of the legal framework which governs the management of prisoners and skills such as searching and restraint techniques are important competencies for prison staff, however, the most important aspects of operating as an effective Prison Officer is the capacity to relate to and engage with prisoners, act with professionalism, tolerance and humanity and the ability to role model positive social behaviour. Such traits stem from life experience and personal values. Role Profile Prison Officers conduct the majority of the face to face interactions with people committed to prison throughout their sentence including transportation from court; committal; safety; security; accommodation; supporting access to healthcare, psychology, in reach services, work training, education and visits by family friends and legal representatives; maintaining good order and discipline; and supporting their care, progression, desistence and rehabilitation in order that they can safely reintegrate back into their communities on completion of their sentence. Given that prisoners spend the majority of their sentence in the presence of Prison Officers, building appropriate relationships with prisoners and actively role modelling positive behaviours in general appearance, demeanour and in daily interactions with colleagues and prisoners are fundamental aspects of the role. Prison Officers must always secure and account for every prisoner in their care, whether inside the prison or when on prisoner escorts. An overview of the wide variety of accountabilities associated with the role of Prison Officer, both within a prison context and across the wider organisation are outlined below: a) Ensure the safe and secure custody of prisoners by • Accounting for and securing all prisoners, prisoner information, keys and radios in your custody at all times. • Setting clear expectations of behaviour for prisoners, utilising the Incentivised Regime Scheme to reflect the consequences of their behaviour and initiating disciplinary proceedings when the Prison Rules are breached by prisoners. • Vigilantly monitoring prison cells and infrastructure for damage, tampering, breakage, or for potential risk of injury on a daily basis and report any potential threats to security or safety to the Assistant Chief Officer (ACO) and Trades Officer immediately. • Monitoring yards, visits, gates, nets, external perimeters and overhead airspace utilising CCTV and other measures and reporting any suspect activity to the ACO. • Quickly identifying and interpreting warning signs, indicators, changes in prisoner behaviour, routines and habits, regarding potential threats to the good order and safe and secure custody of prisoners and promptly acting to resolve or prevent incidents and communicating to other staff if there are any unresolved issues. • Identifying and reporting evidence of possession or use of prohibited articles, drugs or substances within the prison. • Preventing non-compliant and violent conduct and the unlawful escape of prisoners in a manner consistent with the Prison Rules. • Maintaining familiarity with and rehearsing or implementing contingency plans in order to effectively respond to a prison emergency or critical incident. b) Contribute to the care, progression, desistence and rehabilitation of prisoners by • Actively role modelling positive behaviours in your general appearance, demeanour, in your daily interactions with colleagues and prisoners and by ensuring that decisions relating to prisoner requests are responded to quickly and the prisoner understands the justification for the decision. • Monitoring and recording indicators regarding the physical and mental health of prisoners in accordance with policies and Standard Operating Procedures (SOPs) and when concerns are identified alert the appropriate healthcare staff. • Engaging and communicating effectively with line managers, Integrated Sentence Managers (ISMs), healthcare staff, psychologists, Work Training staff, teachers, in reach services, etc., regarding prisoners in your care. • Supporting and promoting, in-reach prison community initiatives such as the Red Cross, Samaritans Listener programme, Men’s Shed, Gaisce, Toastmasters, Park run, etc. • Cultivating appropriate relationships (right relationships rather than good relationships) with prisoners by setting out and maintaining clear security and personal boundaries and managing tensions between security, care and rehabilitative objectives. • Providing evidence to investigation teams, inspection and monitoring bodies, courts, etc. when requested. • Respecting, protecting and explaining to prisoners their statutory entitlements and human rights. • Implementing safe work practices in accordance with the safety statement, ensuring that the standard of cleanliness and hygiene control in your work area is maintained at a high level in accordance with Irish Prison Service policy and identifying, reporting and recording health and safety hazards and work-related injuries and take any necessary action to eliminate, isolate or minimise hazards. • Maintaining familiarity and complying with relevant legislation, policies, SOPs and orders. • Monitoring your own mental health and the mental health of your colleagues, particularly in times of stress and following involvement in or observation of critical incidents and recognising when support is required. c) Be prepared to conduct a broad range of additional tasks including: • Operating Irish Prison Service vehicles • Escorting prisoners to courts, hospitals, funerals, etc. • Screening and searching prisoners, their property, visitors into prison, cells, vehicles, visiting areas and other locations • Supervising visits to prisoners by families, friends and legal representatives • Safely escorting psychologists, maintenance teams, probations service staff, in-reach service staff in the performance of their roles • Monitoring prisoner written correspondence • Assisting in the committal of prisoners and the management of prisoner property • Verifying the identity and confirming the authorisation of prisoners and visitors to enter and exit the prison and recording these movements • Supporting education and work training activities • Implementing Irish Prison Service drug testing procedures • Night duty • Operating the prison control room • Any other tasks as directed by the Prison Governor or a line manager. About the Recruit Prison Officer Job The Recruit Prison Officer (RPO) is the entry level to the Service and it is proposed to set up a panel from which vacancies arising in the Irish Prison Service may be filled. Vacancies will be filled at Recruit Prison Officer level initially. Following the successful completion of 3 years’ service including probation and a Higher Certificate in Custodial Care, the Recruit Prison Officer will be appointed as an established Prison Officer. Prisons operate 24 hours a day, seven days a week. As a result, Recruit Prison Officers will be required to work a basic 2,035 hours per year based on an average roster of 39 hours a week and will be required to work shifts including night duties, every second weekend, some public holidays and over festive seasons. Recruit Prison Officers will also be required to work Additional Hours (AH) over and above basic rostered hours up to 360 hours per annum. Working as a Recruit Prison Officer can be complex and difficult, but it can be varied, challenging and highly rewarding. We are looking for individuals who have the capacity to relate to and engage with prisoners, act with professionalism, tolerance and humanity and the ability to role model positive social behaviour. They must also have the ability to think on their feet in dealing with situations which require security and control. Information in relation to the competencies required of a Recruit Prison Officer is set out at Appendix 2. These include: • Adaptability • Information Handling and Communication • Supporting Others • Conscientiousness • Directing Others • Resilience Age Be at least 18 years of age i.e., must have been born on or before the 8th October 2008. Nationality You must, by the closing date for application to this competition be: a) a citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who has a stamp 4 visa; or a stamp 5 visa Education You must have obtained the following, by the closing date for application to this competition: i. have obtained in the Established Leaving Certificate a minimum of grade D3 (O6 post 2017) at Ordinary level, or C3 (F5 from 2017) at Foundation Level, in at least 5 subjects*; or ii. (ii) hold a minimum of a Level 5 Major award** (120 credits) on the National Framework of Qualifications (NFQ); or iii. (iii) hold a recognised qualification (at Level 5 or greater), deemed comparable to the above in terms of both level and volume of learning as determined by Quality and Qualifications Ireland (QQI) In certain cases, a Pass in the Leaving Certificate Applied may be deemed equivalent to a Leaving Certificate. *A Pass or above in the Links Modules subject may be counted as one subject. ** A QQI Level 5 or 6 major award will have 120 Credits (Please note any certificate which has a lower number is only a Minor Award and is not sufficient to determine eligibility). Note: A combination of two or more exam sittings may be permitted in determining eligibility. Recognition of other qualifications publicjobs may verify the validity of qualifications other than the Leaving Certificate with Quality and Qualifications Ireland (QQI). Candidates may refer to the National Academic Recognition Information Centre which offers advice on the academic recognition of foreign qualifications in Ireland. Collective Agreement: Redundancy Payments to Public Servants The Department of Public Expenditure and Reform letter dated 28th June 2012 to Personnel Officers introduced, with effect from 1st June 2012, a Collective Agreement which had been reached between the Department of Public Expenditure and Reform and the Public Services Committee of the ICTU in relation to ex-gratia Redundancy Payments to Public Servants. It is a condition of the Collective Agreement that persons availing of the agreement will not be eligible for re-employment in the Public Service by any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009–2011) for a period of 2 years from termination of the employment. People who availed of this scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees, under that Scheme, are not eligible to apply for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. Department of Health and Children Circular (7/2010) The Department of Health Circular 7/2010 dated 1 November 2010 introduced a Targeted Voluntary Early Retirement (VER) Scheme and Voluntary Redundancy Schemes (VRS). It is a condition of the VER scheme that persons availing of the scheme will not be eligible for reemployment in the public health sector or in the wider Public Service or in a body wholly or mainly funded from public moneys. The same prohibition on reemployment applies under the VRS, except that the prohibition is for a period of 7 years. People who availed of the VER scheme are not eligible to compete in this competition. People who availed of the VRS scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Department of Environment, Community & Local Government (Circular Letter LG (P) 06/2013) The Department of Environment, Community & Local Government Circular Letter LG (P) 06/2013 introduced a Voluntary Redundancy Scheme for Local Authorities. In accordance with the terms of the Collective Agreement: Redundancy Payments to Public Servants dated 28 June 2012 as detailed above, it is a specific condition of that VER Scheme that persons will not be eligible for reemployment in any Public Service body [as defined by the Financial Emergency Measures in the Public Interest Acts 2009–2011 and the Public Service Pensions (Single Scheme and Other Provisions) Act 2012] for a period of 2 years from their date of departure under this Scheme. These conditions also apply in the case of engagement/employment on a contract for service basis (either as a contractor or as an employee of a contractor). Declaration Applicants will be required to declare whether they have previously availed of a Public Service scheme of incentivised early retirement. Applicants will also be required to declare any entitlements to a Public Service pension benefit (in payment or preserved) from any other Public Service employment and/or where they have received a payment-in-lieu in respect of service in any Public Service Appointment.
Recruit Prison Officer
Salary As of 1st June 2026, following salary scale applies to Recruit Prison Officers: PPC €38,413.00 €39,7189.00 €42,789.00 (NORMAL MAX) Entry will be at the minimum point of the scale. Introduction The Irish Prison Service is responsible for the provision of safe and secure custody, dignity of care and rehabilitation to people in custody for safer communities. The Irish Prison Service operates as an executive office within the Department of Justice, Home Affairs and Migration (“the Department”). It is headed by a Director General supported by a number of Directors. The Irish Prison Service is a key component in our country’s Criminal Justice System. It employs some 3,700 uniformed and civilian staff. Currently, the Irish Prison Service estate (the Estate) is made up of 13 prisons; 10 closed Prisons (Arbour Hill, Castlerea, Cloverhill, Cork, Dóchas, Limerick, Midlands, Mountjoy, Portlaoise, and Wheatfield), the Training Unit (Mountjoy) and two Open Centres (Loughan House and Shelton Abbey). Typically, the Irish Prison Service manages approximately 6,000 people in custody at any one time, both male and female, aged 18 and over. Irish Prison Service Headquarters (HQ) is located in Longford. HQ is made up of five Directorates including Care and Rehabilitation, Operations, Human Resources, Finance and Estates, and Corporate Services, Governance and ICT. Our Mission Providing safe and secure custody, dignity of care and rehabilitation to prisoners for safer communities. Our Vision A safer community through excellence in a prison service built on respect for human dignity. Our Values Teamwork - We achieve more by working together than we can as individuals working alone. Integrity - We must always have the courage to do the right thing, the decent thing, even when no one else is watching. Potential - Everyone has the potential to be a better person, and we actively seek to provide staff and those in custody with opportunities to realise and achieve this. Safety - We actively contribute to maintaining an environment in which staff and those in our custody feel emotionally and physically safe and ultimately, contribute to a safer community. Support - We actively seek to provide supports to staff and support rehabilitation of those in custody. These values foster and support the courage to make a difference in all that we do and to ensure that the Irish Prison Service is: • an open, inclusive, diverse and proud organisation which focuses on teamwork and collaboration and encourages supportive and positive relationships. • an ethical and accountable organisation where the highest standards are expected, promoted and adhered to and which is open to external scrutiny and adheres to human rights. • a competent organisation where staff are equipped with the necessary skills and competencies to reach their potential, behave appropriately and have a clear understanding of their role in the organisation. • a supportive organisation which promotes the safety and the physical and mental health of all staff, where staff are valued and recognised and there is a focus on “those that do” rather than “those that don’t”. • a rehabilitative organisation which supports positive change, improved resettlement and reintegration opportunities for prisoners through targeted action and interagency collaboration and support. • a more aware organisation where the rights and needs of the citizen, especially victims, are always supported, recognised and listened to. The Prison Environment A prison is not a usual environment for any human being. It is a complex and dynamic environment which has the potential to be stressful for both prisoners and for staff. The normalisation of the prison environment is largely dependent on effective management and on the development of appropriate relationships by our prison staff with our prisoners. Prisons operate 24 hours a day, seven days a week, 365 days a year. A list of all Prison Estates can be found in Appendix 1. Our Prisoners While each prisoner’s personal life story is unique, many of our prisoners have mental illnesses, behavioural issues and addictions. They have been subjected to sexual, domestic and social abuse, and/or have neglected their own physical health. Some prisoners have committed serious crimes. Some have come from disadvantaged and minority groups in society, and some have had little or no opportunity or encouragement to participate in education or training programmes. Our Staff In Ireland, recent years have required Prison Officers to undertake increasingly complex and diverse tasks, balancing their traditional security focussed role with a renewed emphasis on facilitating rehabilitative interventions that address offending behaviour. Prison Officers are the frontline staff who interact most with prisoners on a daily basis and as a result, have the potential to positively influence prisoners to engage in training, education, psychology and community in-reach services within the prison system. Knowledge of the legal framework which governs the management of prisoners and skills such as searching and restraint techniques are important competencies for prison staff, however, the most important aspects of operating as an effective Prison Officer is the capacity to relate to and engage with prisoners, act with professionalism, tolerance and humanity and the ability to role model positive social behaviour. Such traits stem from life experience and personal values. Role Profile Prison Officers conduct the majority of the face to face interactions with people committed to prison throughout their sentence including transportation from court; committal; safety; security; accommodation; supporting access to healthcare, psychology, in reach services, work training, education and visits by family friends and legal representatives; maintaining good order and discipline; and supporting their care, progression, desistence and rehabilitation in order that they can safely reintegrate back into their communities on completion of their sentence. Given that prisoners spend the majority of their sentence in the presence of Prison Officers, building appropriate relationships with prisoners and actively role modelling positive behaviours in general appearance, demeanour and in daily interactions with colleagues and prisoners are fundamental aspects of the role. Prison Officers must always secure and account for every prisoner in their care, whether inside the prison or when on prisoner escorts. An overview of the wide variety of accountabilities associated with the role of Prison Officer, both within a prison context and across the wider organisation are outlined below: a) Ensure the safe and secure custody of prisoners by • Accounting for and securing all prisoners, prisoner information, keys and radios in your custody at all times. • Setting clear expectations of behaviour for prisoners, utilising the Incentivised Regime Scheme to reflect the consequences of their behaviour and initiating disciplinary proceedings when the Prison Rules are breached by prisoners. • Vigilantly monitoring prison cells and infrastructure for damage, tampering, breakage, or for potential risk of injury on a daily basis and report any potential threats to security or safety to the Assistant Chief Officer (ACO) and Trades Officer immediately. • Monitoring yards, visits, gates, nets, external perimeters and overhead airspace utilising CCTV and other measures and reporting any suspect activity to the ACO. • Quickly identifying and interpreting warning signs, indicators, changes in prisoner behaviour, routines and habits, regarding potential threats to the good order and safe and secure custody of prisoners and promptly acting to resolve or prevent incidents and communicating to other staff if there are any unresolved issues. • Identifying and reporting evidence of possession or use of prohibited articles, drugs or substances within the prison. • Preventing non-compliant and violent conduct and the unlawful escape of prisoners in a manner consistent with the Prison Rules. • Maintaining familiarity with and rehearsing or implementing contingency plans in order to effectively respond to a prison emergency or critical incident. b) Contribute to the care, progression, desistence and rehabilitation of prisoners by • Actively role modelling positive behaviours in your general appearance, demeanour, in your daily interactions with colleagues and prisoners and by ensuring that decisions relating to prisoner requests are responded to quickly and the prisoner understands the justification for the decision. • Monitoring and recording indicators regarding the physical and mental health of prisoners in accordance with policies and Standard Operating Procedures (SOPs) and when concerns are identified alert the appropriate healthcare staff. • Engaging and communicating effectively with line managers, Integrated Sentence Managers (ISMs), healthcare staff, psychologists, Work Training staff, teachers, in reach services, etc., regarding prisoners in your care. • Supporting and promoting, in-reach prison community initiatives such as the Red Cross, Samaritans Listener programme, Men’s Shed, Gaisce, Toastmasters, Park run, etc. • Cultivating appropriate relationships (right relationships rather than good relationships) with prisoners by setting out and maintaining clear security and personal boundaries and managing tensions between security, care and rehabilitative objectives. • Providing evidence to investigation teams, inspection and monitoring bodies, courts, etc. when requested. • Respecting, protecting and explaining to prisoners their statutory entitlements and human rights. • Implementing safe work practices in accordance with the safety statement, ensuring that the standard of cleanliness and hygiene control in your work area is maintained at a high level in accordance with Irish Prison Service policy and identifying, reporting and recording health and safety hazards and work-related injuries and take any necessary action to eliminate, isolate or minimise hazards. • Maintaining familiarity and complying with relevant legislation, policies, SOPs and orders. • Monitoring your own mental health and the mental health of your colleagues, particularly in times of stress and following involvement in or observation of critical incidents and recognising when support is required. c) Be prepared to conduct a broad range of additional tasks including: • Operating Irish Prison Service vehicles • Escorting prisoners to courts, hospitals, funerals, etc. • Screening and searching prisoners, their property, visitors into prison, cells, vehicles, visiting areas and other locations • Supervising visits to prisoners by families, friends and legal representatives • Safely escorting psychologists, maintenance teams, probations service staff, in-reach service staff in the performance of their roles • Monitoring prisoner written correspondence • Assisting in the committal of prisoners and the management of prisoner property • Verifying the identity and confirming the authorisation of prisoners and visitors to enter and exit the prison and recording these movements • Supporting education and work training activities • Implementing Irish Prison Service drug testing procedures • Night duty • Operating the prison control room • Any other tasks as directed by the Prison Governor or a line manager. About the Recruit Prison Officer Job The Recruit Prison Officer (RPO) is the entry level to the Service and it is proposed to set up a panel from which vacancies arising in the Irish Prison Service may be filled. Vacancies will be filled at Recruit Prison Officer level initially. Following the successful completion of 3 years’ service including probation and a Higher Certificate in Custodial Care, the Recruit Prison Officer will be appointed as an established Prison Officer. Prisons operate 24 hours a day, seven days a week. As a result, Recruit Prison Officers will be required to work a basic 2,035 hours per year based on an average roster of 39 hours a week and will be required to work shifts including night duties, every second weekend, some public holidays and over festive seasons. Recruit Prison Officers will also be required to work Additional Hours (AH) over and above basic rostered hours up to 360 hours per annum. Working as a Recruit Prison Officer can be complex and difficult, but it can be varied, challenging and highly rewarding. We are looking for individuals who have the capacity to relate to and engage with prisoners, act with professionalism, tolerance and humanity and the ability to role model positive social behaviour. They must also have the ability to think on their feet in dealing with situations which require security and control. Information in relation to the competencies required of a Recruit Prison Officer is set out at Appendix 2. These include: • Adaptability • Information Handling and Communication • Supporting Others • Conscientiousness • Directing Others • Resilience Age Be at least 18 years of age i.e., must have been born on or before the 8th October 2008. Nationality You must, by the closing date for application to this competition be: a) a citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who has a stamp 4 visa; or a stamp 5 visa Education You must have obtained the following, by the closing date for application to this competition: i. have obtained in the Established Leaving Certificate a minimum of grade D3 (O6 post 2017) at Ordinary level, or C3 (F5 from 2017) at Foundation Level, in at least 5 subjects*; or ii. (ii) hold a minimum of a Level 5 Major award** (120 credits) on the National Framework of Qualifications (NFQ); or iii. (iii) hold a recognised qualification (at Level 5 or greater), deemed comparable to the above in terms of both level and volume of learning as determined by Quality and Qualifications Ireland (QQI) In certain cases, a Pass in the Leaving Certificate Applied may be deemed equivalent to a Leaving Certificate. *A Pass or above in the Links Modules subject may be counted as one subject. ** A QQI Level 5 or 6 major award will have 120 Credits (Please note any certificate which has a lower number is only a Minor Award and is not sufficient to determine eligibility). Note: A combination of two or more exam sittings may be permitted in determining eligibility. Recognition of other qualifications publicjobs may verify the validity of qualifications other than the Leaving Certificate with Quality and Qualifications Ireland (QQI). Candidates may refer to the National Academic Recognition Information Centre which offers advice on the academic recognition of foreign qualifications in Ireland. Collective Agreement: Redundancy Payments to Public Servants The Department of Public Expenditure and Reform letter dated 28th June 2012 to Personnel Officers introduced, with effect from 1st June 2012, a Collective Agreement which had been reached between the Department of Public Expenditure and Reform and the Public Services Committee of the ICTU in relation to ex-gratia Redundancy Payments to Public Servants. It is a condition of the Collective Agreement that persons availing of the agreement will not be eligible for re-employment in the Public Service by any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009–2011) for a period of 2 years from termination of the employment. People who availed of this scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees, under that Scheme, are not eligible to apply for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. Department of Health and Children Circular (7/2010) The Department of Health Circular 7/2010 dated 1 November 2010 introduced a Targeted Voluntary Early Retirement (VER) Scheme and Voluntary Redundancy Schemes (VRS). It is a condition of the VER scheme that persons availing of the scheme will not be eligible for reemployment in the public health sector or in the wider Public Service or in a body wholly or mainly funded from public moneys. The same prohibition on reemployment applies under the VRS, except that the prohibition is for a period of 7 years. People who availed of the VER scheme are not eligible to compete in this competition. People who availed of the VRS scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Department of Environment, Community & Local Government (Circular Letter LG (P) 06/2013) The Department of Environment, Community & Local Government Circular Letter LG (P) 06/2013 introduced a Voluntary Redundancy Scheme for Local Authorities. In accordance with the terms of the Collective Agreement: Redundancy Payments to Public Servants dated 28 June 2012 as detailed above, it is a specific condition of that VER Scheme that persons will not be eligible for reemployment in any Public Service body [as defined by the Financial Emergency Measures in the Public Interest Acts 2009–2011 and the Public Service Pensions (Single Scheme and Other Provisions) Act 2012] for a period of 2 years from their date of departure under this Scheme. These conditions also apply in the case of engagement/employment on a contract for service basis (either as a contractor or as an employee of a contractor). Declaration Applicants will be required to declare whether they have previously availed of a Public Service scheme of incentivised early retirement. Applicants will also be required to declare any entitlements to a Public Service pension benefit (in payment or preserved) from any other Public Service employment and/or where they have received a payment-in-lieu in respect of service in any Public Service Appointment.
Domestic
Remuneration The salary scale for the post is 01/06/2026: €35,433 €37,294 €38,681 €39,260 €39,504 €40,081 €40,673 €41,137 €41,696 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Appointment A start date will be indicated at job offer stage. Location of Post HSE Dublin & South East/ FSS Bhaile Átha Cliath agus an Oirdheiscirt Individual sites/ location will be indicated at expression of interest stage to panel members for each individual job. All applicants will be given the opportunity, at the time of application, to indicate an IHA preference area. • HSE Carlow Kilkenny and Tipperary South • HSE Waterford Wexford (including Dungarven) • HSE Dublin South and Wicklow Candidates successful at interview will be placed on the regional panel in order of merit. Where vacancies arise, posts will be expressed to the panel as follows: IHA Preference Area Vacancies will initially be expressed to candidates who have selected the IHA preference area in which the vacancy arises, in order of merit. Regional Panel Where a vacancy remains unfilled, an expression of interest will then be issued to the full regional panel, in order of merit, regardless of IHA preference. A panel may be formed as a result of this campaign for Domestic for Dublin & South East from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled for the region. Purpose of the Post To provide a high-quality hygiene service in line with Infection Control Policies that ensures the wellbeing and safety of patients, service users and staff through provision of a clean environment and the prevention of cross infection. To promote an environment that encourages safety, quality hygiene standards and prevents cross infection. Principal Duties and Responsibilities The following duties may be assigned to the employee and may be in any department of the hospital. Cleaning duties will include: • Full range of housekeeping, laundry duties, details of which will be advised by your line manager in order to maintain a high standard of cleanliness of wards, bathrooms, toilets, sluices, corridors, dining rooms, and any other areas to where you are assigned in line with the HIQA and Mental Health Commission regulations and standards for safer better healthcare. • Vacuum, dust, wash and polish floors, walls, windows, equipment etc. as required and to maintain general cleanliness within the departments where he/she works. • Cleaning and disinfecting of wash hand basins, toilets, showers and baths as required. • Replacing of hand towels, soaps, toilet rolls, etc as required. • Collecting of waste and removal of waste to designated holding areas. • Attend to spillages immediately to reduce the risk of accidents and report broken or faulty equipment. • Damp dusting of beds, lockers, light fittings, dust bins, soap dispensers, hand towel holders, door and window frames, window ledges, skirting boards, walls to hand level, etc on a structured basis and as required. • Cleaning and tidying of storeroom on a structured basis. • Damp dusting of curtain and bed screen rails on a structured basis. • Operate laundry equipment within the ward setting and laundry as requested. Assist with delivery/dispatch of laundry. • Ensure all cleaning materials are used economically and in line with HSE guidelines on usage and dilution. • Carry out regular cleaning of equipment and laundry. • Assist as required in any department of the Mental Health Services and ancillary buildings as may be required and carry out the duties applicable to that department. Health & Safety • Adhere to Covid 19 guidelines and attend training sessions as required. • In accordance with Health & Safety at work policy, it is each staff members responsibility to observe all rules relating to Health & Safety and Conduct at work. • To understand and adhere to all relevant Hospital Policies in relation to Health and Safety, Fire, Infection Control, Waste Disposal and Smoking Policy and comply with statutory obligations. • Be familiar and comply with the Hospital Policies in relation to Health and Safety, Fire, Infection Control, Waste Disposal and Smoking Policy. • Attend in-service mandatory training sessions. • Report accidents, fire, damage to equipment. • Report unsafe conditions and defective equipment to the Support Services Manager / Line Manager or Charge Nurse on the ward / unit. • When on duty, to report the presence of any unauthorised person to the nurse in charge or to the designated security officer. • Conduct his/herself in a manner that ensures safe patient / client care. Other Responsibilities: • To fulfil any other Support Staff duties as requested by the Support Services Manager / Head of Department or Director of Nursing. • Flexibility will be required in relation to areas where such flexibility is considered to be reasonable in accordance with the competence and safety of staff involved. • The appointee is expected to maintain a very good standard of personal hygiene at all times. • Hours may vary depending on location and premium payments will be made where applicable. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/or experience Eligible applicants will be those who on the closing date for the competition: Candidates must on the closing date: • Have 2nd level education to Junior Certificate Level at a minimum, which includes pass in 5 subjects. OR • Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction. And • Have 1 year relevant experience in a hygiene and cleaning employment within the last 5 years in the health care sector or hospitality sector. AND • Candidates must possess the personal competence and capacity to properly discharge the duties of the role. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Candidates for and any person holding the office must be of good character. Post Specific Requirements • Demonstrate evidence of ability to empathise with and treat patients, relatives and colleagues with dignity and respect. Other requirements specific to the post • Candidates must hold a full, clean driving licence and have access to transport as travel is essential in this post as the post holder may be required to travel within the geographical area. While this requirement may not apply to all positions within the Region, candidates who do not meet this requirement may not be eligible for appointment to certain posts. • Must be available to work on a roster basis (weekends, public holidays, unsocial hours) where applicable. Additional eligibility requirements: Citizenship requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Candidates must demonstrate: Professional Knowledge • Demonstrate evidence of knowledge of HIQA / Mental Health Commission requirements in this role to adhere to same. • Demonstrate evidence of experience working in a healthcare sector environment. Teamwork • Demonstrate ability to work as part of a multi-disciplinary team. • Demonstrate motivation and an innovative approach to job. • Demonstrate ability to present a neat and tidy appearance. • Demonstrate ability to take direction to achieve positive service outcomes. Communication & Interpersonal Skills • Demonstrate effective communication skills including the ability to present information in a clear and concise manner. • Demonstrate ability to communicate with colleagues in a professional and respectful manner. • Demonstrate ability to communicate with patients in a compassionate, respectful and dignified manner. • Possess a competent level of spoken and written English to compile HIQA documents. Planning and Organising • Demonstrate evidence of ability to plan work effectively and efficiently. • Demonstrate flexible approach – to working hours, rostering e.g. unsocial hours / shift work, night duty, on call, attitude to work. Commitment to providing a Quality Service • Demonstrate a focus on quality. • Demonstrate evidence of ability to empathise with and treat patients, relatives and colleagues with dignity and respect. Campaign Specific Selection Process A ranking and/or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and/or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore, it is very important that you think about your experience in light of those requirements. Ranking/Shortlisting/Interview Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation.
Assistant Store Manager
Specific Purpose Contract, Full Time (37.5 hours per week) At Three, we create a space where people feel supported, welcomed, and excited about what’s possible. As an Assistant Store Manager, you’ll help lead a high‑performing team, deliver brilliant customer experiences, and champion our values: Be One Team, Be Kind, Be Customer Focused, Be Brave. Join us, as an Assistant Store Manager You’ll support the Store Manager in running daily operations, driving commercial results, and creating an environment where both customers and colleagues feel valued. You’ll motivate the team, coach great performance, and help the store consistently deliver on its KPIs. What You’ll Do Be Customer Focused There’s a lot more to us than meets the eye. You may think you know us, but we’re full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: https://www.three.ie/careers #Jobs At Three, we are committed to diversity and inclusion. As Ireland’s largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not ‘tick every box’ in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email aoife.omeara@three.ie Apply now at Three, a Phenomenal career awaits!
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be:
Checkout Operator
Main purpose of the role: Ensure the Checkout Department operates efficiently and effectively at all times and provide our customers with excellent customer service. The ideal candidate will have/be: 2 years€,, experience in a retail role is desirable Ability to balance tills Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Main Duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Use a computerised till system that has a barcode scanner Weigh and price products such as fruit and vegetables Check customers` ages for restrictions on items such as alcohol Pack customer€,,s purchases Process store loyalty cards, coupons and vouchers Take payments and make sure the till balances at the end of the day Spend time away from the till, stocking shelves and checking stock Merchandise and present the department to the highest standard at all times Attend and engage in team meetings and implement any learnings
