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Sort by: relevance | dateDigital Marketing Officer
KEY PURPOSE OF THE JOB The postholder will be responsible for implementing the Visit Lisburn & Castlereagh digital marketing and social media activity, supporting the delivery of key objectives and targets, promoting the Council area as a leading tourism and leisure destination in line with the Council’s Tourism Strategy and Action Plan 2025-2030. The role will support the Council’s tourism growth by showcasing local attractions, events, and hospitality offerings across web and social media platforms. The role will involve close engagement with local tourism and hospitality businesses, as well as key external stakeholders such as Visit Belfast and Tourism NI, to ensure cohesive and impactful destination marketing. KEY DUTIES AND RESPONSIBILITIES Support the Tourism Development Manager to plan and deliver digital communications that promote the Council’s tourism products and align with the wider Council Tourism Strategy. Coordinate digital messaging across council departments to ensure consistent and effective communication in support of tourism initiatives. Plan, create, and implement social media campaigns, managing day to day activities across platforms to support tourism messaging and drive engagement. Prepare and publish engaging content across social media platforms and online channels to enhance the Council’s tourism profile and online presence. Oversee the Council tourism presence on social media platforms such as Facebook, Instagram, X (formerly Twitter), TikTok, and relevant blogs, ensuring content is timely and shared with industry stakeholders. Develop interactive features and content for the Council’s tourism website to boost user engagement and gather insights through online market research. Design and distribute e zines and digital newsletters to promote tourism offerings, while supporting online customer engagement and data collection. Deliver training and provide support to Council teams to enhance their digital communication skills and effectiveness. Monitor, measure, and analyse the performance of social media and digital campaigns; report on outcomes to inform future strategies and optimise results. Utilise web analytics tools to track trends, user behaviour, and digital engagement, contributing to audience growth and improved reach. Develop and enhance working relationships with relevant partners and stakeholders to create joint marketing campaigns and expand the council’s digital audience. Monitor and manage the Council’s online reputation, escalating concerns or criticism to the Tourism Manager as appropriate. Create and manage blog content and other digital materials to support and amplify tourism marketing efforts. Utilise emerging digital trends, technologies, and shifts in public engagement, including influencer activity and community driven platforms. Undertake supplementary responsibilities assigned by the Tourism Development Manager, to include participating in the interchange of duties to provide coverage for sickness, annual leave, and staff vacancies. Ensure compliance with Council policies and procedures, including Safeguarding, Health & Safety and Equality Legislation, and operate within the highest standards of organisational skills and personal behaviour, which reflect the core values and behaviours of the organisation. Ensure the provision of high standards of customer care across all the services provided by the Unit and promote and manage the service effectively and communicate in a way, which enhances and promotes the public image and overall reputation of the Council. Note: The post holder should be aware that the responsibilities and functional areas of the post may be subject to change as a result of organisational change. The Council therefore reserves the right to change the duties of the post by adding to or amending the range of functional responsibilities. The post holder will be required to be flexible and adaptable to meet the changing needs and requirements of the organisation. Qualifications / Experience It is essential that applicants possess at least one of the following: 1.1 – A third level qualification (e.g. HNC, HND, NVQ Level 4, or Degree) in a relevant field such as Communications, Digital Marketing, Tourism, or a related discipline. 1.2 – A minimum of three years’ employment experience in digital communications within a tourism, hospitality or events environment to include; • Development, delivery, and analysis of digital communications strategies. • Use of web analytics tools to evaluate online performance and guide campaign direction. • Management of multiple digital platforms including websites, Facebook, Instagram, TikTok, X (formerly Twitter), and multimedia content creation (e.g. videos, blogs, podcasts, imagery). Where applicants do not hold the qualifications as outlined in 1.1 above, they must demonstrate a minimum of five years’ experience in each of the areas. Knowledge • Knowledge of content management systems (CMS), basic HTML editing, and the interpretation of web analytics to track audience behaviour and digital reach. Skills • Working knowledge of image editing skills and the ability to prepare engaging digital content. • Ability to use own initiative to organise and plan workload to deliver outcomes in a timely manner. • Ability to build and maintain effective relationships and trust with internal and external stakeholders. General A full current driving licence valid in the UK and access to a car or have access to a form of transport that enables you to carry out the duties of the post. Applies only to applicants who have a disability under the Disability Discrimination Act. Qualifications / Experience It is desirable for applicants to have: • Experience in the use of digital analytics and social media management tools (e.g. Hootsuite, Sprout Social). • Experience of Digital Marketing in the public sector.
Nurse Educator
CORLANN - WEST REGION PERMANENT FULL-TIME NURSE EDUCATOR ROSEDALE SCHOOL, CHILDREN’S SERVICES, CO. GALWAY JOB REF: 97464 A panel may be formed as a result of this process from which subsequent Nurse Educator appointments within the Children’s Services may be made over the next 6 months. The Role: The Nurse Educator will be responsible for planning, implementing and coordinating individualised developmental and educational programmes to support children’s learning needs. The successful candidate will work as part of the Rosedale team and in collaboration with members of the Children’s Disability Network Teams ensuring the maximum benefit of the programme for the children. The Nurse Educator will be responsible for ensuring that the medical health needs of the children are met within the school. Location: Rosedale School Woodlands Centre, Renmore, Galway. Rosedale School (which includes 2 Early Intervention Classes currently located at Fairlands Preschool) is managed in partnership by Corlann and the Department of Education and Skills. The children attending are aged between 3 and 18yrs of age. Staff work collaboratively to support children who present with a range of complex support needs including ASD and children with significant medical support needs. Reporting/Responsible To: Team Leader/Children’s Services Coordinator. Works With: Children and families; Educators, Teachers, Special Needs Assistants and Support Workers; Domestic staff; Children’s Disability Network Teams; Family Support Team. Qualifications/Experience: The successful candidate must hold the following: • A recognised nursing qualification (preferably RNID) and a current live register with the NMBI (An Bord Altranais). • A minimum of 1 year’s appropriate experience of working with children with an Intellectual • Disability in an educational setting. • A full clean manual Irish Driving Licence (Class B) is an essential requirement of this post. Fluency in verbal and written English and IT skills is an essential requirement of this post. Working Hours: 75 hours a fortnight. This post is based on a 5 day duty roster. The Corlann model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours to provide a quality service delivery for each individual. Annual Leave: 24 days pro rata per annum. Appropriate service related leave will be granted after 5 and 10 years’ service respectively. Annual leave is taken at set school closure times. Remuneration: Department of Health salary scales as at 01/02/2026 apply: Staff Nurse - € 37,788 x 11 increments - € 54,412 pro rata per annum. Long Service Increment € 56,032 pro rata per annum is granted after 3 years on the maximum of the scale. *Enhanced Nurse – € 44,811 x 7 increments - € 56,200 pro rata per annum. Long Service Increment € 57,846 pro rata per annum is granted after 3 years on the maximum of the scale. *As per HSE HR Circular 022/2019 – Nursing and Midwifery - the Enhanced Nurse / Midwife Practice Contract https://www.hse.ie/eng/staff/resources/hr-circulars/hr-circular-022-2019-re-enhanced-nurse-midwife-contract.pdf; once a staff nurse reaches point 4 on the Staff Nurse salary scale, they become eligible to apply for the role of Enhanced Nurse. Any Staff Nurse who wishes to avail of the Enhanced Nurse role will have to submit an application and also meet the qualifying criteria. Salary quoted is based on a 37.5 hour working week. The successful candidate will be granted incremental credit subject to satisfactory verification of previous relevant nursing service. The Corlann model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours to provide a quality service delivery for each individual. Tenure: This post is permanent, full -time and pensionable. Probation: A probationary period of nine months from the date of appointment applies to the post. The employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion. Informal enquiries for this post to Helen Mulroy, Team Manager on 087 799 3800. Closing Date for receipt of completed Application Forms on-line is: 5pm Tuesday 19th May 2026 Interviews for this post to be confirmed Corlann is an equal opportunities employer.
Person In Charge
Temporary Full Time Team leader (CNM2 Grade), Cairdeas Services Location: Cairdeas Services, Waterford Come and work with one of Ireland’s best 150 Employers! Corlann South East are looking for bright, ambitious individuals who have a positive attitude towards working with people with an intellectual disability and who are committed to ensuring that our persons supported lead as fulfilling and enjoyable a life as possible. The role of a Team Leader (CNM2 Grade) The person appointed will lead a team of residential staff, in Cairdeas Services facilitating choices and delivering supports to individuals regarding their life choices within the context of a person centred plan. The successful candidate must on taking up the post of Team Leader: a) Be registered by An Board Altranais R.N.I.D is desirable b) Have at least 5 years post qualification/registration experience gained with an up-to-date knowledge of current thinking and practice in services for people with intellectual disability. c) Have adequate training and experience pertinent to people with challenging behaviour and severe to profound Intellectual Disabilities. d) Be a holder of a current Irish Driving Licence. e) Have 3 years’ experience at management level in a management or supervisory role in the area of health or social care. f) Hold a management qualification g) Working knowledge and understanding of requirements of HIQA standards. · Competitive Rates of Pay (€62,078 - €78,443 pro-rata) · Defined Benefit Pension Plan · Flexible Working Hours · Full Training provided · Full & Part-Time Work · Career Progression · Sick Pay Benefits · Employee Assistance Program Corlann South East is an Equal Opportunities Employer
Psychologist Staff Grade
Would you like to work for a great employer? Enable Ireland is an organisation that makes a real difference to the lives of children and adults with disabilities in Ireland, and is named as one of Ireland's Irish Independent 150 Best Employers 2025 . Enable Ireland, as an equal opportunities employer, proudly maintains a Silver Award in Diversity from the Irish Centre for Diversity. We vigorously advocate for fairness, respect, equality, diversity, inclusion, and engagement, and are dedicated to ongoing enhancement in these areas. We are currently seeking a highly-motivated Staff Grade Psychologist to join our team in CH08 CDNT4 Dunshaughlin/East Meath. Contract Type: Permanent Full Time Contract Hours: 35 hours per week Salary Scale: €60,342 to €105,535 pro rata per annum. Salary scales are subject to LSI’s (Long Service Increments) This pay scale is subject to increases in 2026 in accordance with the recent WRC agreement towards enhanced pay adjustments in Section 39 organisations. Annual Leave Entitlement : 34 days pro rata per annum Overview of the Post: Enable Ireland delivers children’s services through the Children’s Disability Network Teams (CDNT) under the national Progressing Disabilities Services (PDS) model for children and young people with complex needs arising from a disability. The post holder will be responsible for the provision of a range of Psychologist services for young people (0 – 18 years) and their families within an interdisciplinary framework. Service will include assessment and intervention, clinical supervision and ongoing service development. This will be delivered through a family centred approach across a variety of settings including the clinic, preschools, schools, children’s homes and community settings. Overview of Duties & Responsibilities: Please see Job Description for full list The successful candidate will have Essential Criteria: If you believe you would fit the role then please submit your application today. Benefits As a staff member of Enable Ireland, you will have access to a wide range of benefits, including: · Excellent internal and external training opportunities · Generous annual leave entitlements · Flexible Working · Long service reward scheme · Pay adjusted Maternity Leave · Pay adjusted Adoptive Leave · Pay adjusted Paternity Leave · Wellbeing benefits · Pension For a full list of our benefits & conditions, please click here: What now? To apply, please download the Job Description and Person Specification for your information and complete the online application form. CVs will not be accepted. Closing date for applications: Wednesday 20th May 2026 @ 12pm A panel may be formed from this vacancy for any similar vacancies, which may arise during the next 12 months. · The post will be subject to reference checks and may be subject to Garda vetting/police clearance, as relevant. · Due to the large volume of applications, we are not in the position to provide individual feedback to applicants who are not shortlisted for interview. · Applications are invited from suitably qualified applicants from all sections of the community. · The above information serves only as a guide to the advertised position. Enable Ireland, at its discretion, reserves the right to change this prior to appointment. · Please review Enable Ireland’s Rezoomo Privacy Policy here: https://enableireland.ie/resources/publications/rezoomo-privacy-policy · Please review the Enable Ireland’s External Data Protection Notice available at https://www.enableireland.ie/privacy-policy for details on how Enable Ireland processes applicant’s personal information. Please note if you are invited for interview, we will share your personal data with: 1) Any virtual service provider we use to host the interview; and 2) the interview panel (if applicable). Your information will be stored for this purpose in line with our retention policy
Nurse, Liaison
Would you like to work for a great employer? Enable Ireland is an organisation that makes a real difference to the lives of children and adults with disabilities in Ireland, and is named as one of Ireland's Irish Independent 150 Best Employers 2025 . Enable Ireland, as an equal opportunities employer, proudly maintains a Silver Award in Diversity from the Irish Centre for Diversity. We vigorously advocate for fairness, respect, equality, diversity, inclusion, and engagement, and are dedicated to ongoing enhancement in these areas. We are currently seeking a highly-motivated Liaison Nurse (CNM II) to join our team in CHO 8 Meath CDNT 4 Dunshaughlin / East Meath based in Bettystown Contract Type: Permanent Part-time 0.50 WTE Contract Hours: 18.75 hours per week Salary Scale: The current salary scale for this post is €58,245 to €69,260 pro rata per annum. Salary scales are subject to LSI’s (Long Service Increments) This pay scale is subject to increases in 2026 in accordance with the recent WRC agreement towards enhanced pay adjustments in Section 39 organisations. Annual Leave Entitlement : 34 days pro rata per annum Overview of the Post: Enable Ireland delivers children’s services through the Children’s Disability Network Teams (CDNT) under the national Progressing Disabilities Services (PDS) model for children and young people with complex needs arising from a disability. The post holder will be responsible for the provision of a nursing service for young people (0 – 18 years) and their families within an interdisciplinary framework. Service will include assessment and intervention, clinical supervision and ongoing service development. This will be delivered through a family centred approach across a variety of settings including the clinic, preschools, schools, children’s homes and community settings. Overview of Duties & Responsibilities: Please see Job Description for full list The successful candidate will have Essential Criteria: Desirable Criteria: · Post graduate diploma/ degree in management or health related field · Minimum of 5 years recent, relevant post qualification experience. · Minimum of 3 years working at a senior level, or in a supervisory capacity. · Experience working with children with disabilities and their families. If you believe you would fit the role then please submit your application today. Benefits As a staff member of Enable Ireland, you will have access to a wide range of benefits, including: · Excellent internal and external training opportunities · Generous annual leave entitlements · Flexible Working · Long service reward scheme · Pay adjusted Maternity Leave · Pay adjusted Adoptive Leave · Pay adjusted Paternity Leave · Wellbeing benefits · Pension For a full list of our benefits & conditions, please click here: What now? To apply, please download the Job Description and Person Specification for your information and complete the online application form. CVs will not be accepted. Closing date for applications: Wednesday 20th May, 2026 @ 12pm. A panel may be formed from this vacancy for any similar vacancies, which may arise during the next 12 months. · The post will be subject to reference checks and may be subject to Garda vetting/police clearance, as relevant. · Due to the large volume of applications, we are not in the position to provide individual feedback to applicants who are not shortlisted for interview. · Applications are invited from suitably qualified applicants from all sections of the community. · The above information serves only as a guide to the advertised position. Enable Ireland, at its discretion, reserves the right to change this prior to appointment. · Please review Enable Ireland’s Rezoomo Privacy Policy here: https://enableireland.ie/resources/publications/rezoomo-privacy-policy · Please review the Enable Ireland’s External Data Protection Notice available at https://www.enableireland.ie/privacy-policy for details on how Enable Ireland processes applicant’s personal information. Please note if you are invited for interview, we will share your personal data with: 1) Any virtual service provider we use to host the interview; and 2) the interview panel (if applicable). Your information will be stored for this purpose in line with our retention policy
Senior Social Worker/team Leader, CDNT
Senior Social Work/Team Leader - CDNT Children’s Disability Network Team Full Time, Specific Purpose Contract This is an exciting opportunity for a Senior Social Work/Team Leader to support children and their families, presenting with complex needs arising from a combination of intellectual, physical, and/or sensory disabilities. The Senior Social Work/Team Leader is a valuable member of the Children’s Disability Network Team who will provide quality evidence based service in line with family centred practice and Progressing Disability Services (PDS) principles. The Team Leader will work as part of an interdisciplinary team and will also provide clinical supervision to social workers on the team. There will be opportunities for training, and regular clinical supervision is provided. We are looking to recruit for positions working on our Children’s Disability Network Teams (CDNTs). St. Michael’s House have 4 CDNTs located in Ballymun, Coastal, Coolock and Kilbarrack. The successful candidate must have the following: Essential criteria: Candidates should note that canvassing will disqualify them. St. Michael’s House is an equal opportunities employer.
MRHP-- - Staff Nurse, Emergency Department
Staff Nurse - Emergency Department MRHP-05-26-214 Midland Regional Hospital Portlaoise Location of Post: Midland Regional Hospital Portlaoise - Emergency Department There is currently one permanent , whole-time Staff Nurse vacancy available in the Emergency Department at the Midland Regional Hospital Portlaoise. A panel may be formed as a result of this campaign for a Staff Nurse – Emergency Department from which current and future, permanent and specified purpose vacancies of full-time or part-time duration may be filled. Informal Enquiries: For further information about the role, please contact: Maura Rice Assistant Director of Nursing – Emergency Department / Paediatrics / AMSAU Midland Regional Hospital Portlaoise Email: maura.rice@hse.ie Tel: 087 213 9778 HR Point of Contact: The HSE Dublin and Midlands is committed to providing information and services which are accessible to all, if you require accessibility assistance throughout any stage of the recruitment process, please contact: Hermaye McCallion HR Recruitment Officer HSE Dublin and Midlands Email: hermaye.mccallion@hse.ie Tel: 087 125 9086 Purpose of the Post: The Staff Nurse – Emergency Department will assess, plan, implement and evaluate care to the highest professional and ethical standards within the model of nursing care practiced in the relevant care setting. The Staff Nurse – Emergency Department will provide holistic, person centred care, promoting optimum independence and enhancing the quality of life for service users. Eligibility Criteria, Qualifications and / or Experience: 1. Statutory Registration, Professional Qualifications, Experience, etc. (a) Eligible applicants will be those who on the closing date for the competition: - (i) Be registered, or be eligible for registration, in the General Nurse Division of the Register of Nurses kept by the Nursing and Midwifery Board of Ireland [NMBI] (Bord Altranais agus Cnáimhseachais na hÉireann). AND (b) Candidates must possess the requisite knowledge and ability, (including a high standard of clinical and administrative capacity), for the proper discharge of the duties of the office. 2. Annual Registration (i) On appointment, practitioners must maintain live annual registration in the General Nurse Division of the Register of Nurses & Midwives maintained by the Nursing and Midwifery Board of Ireland [NMBI] (Bord Altranais agus Cnáimhseachais na hÉireann). AND (ii) Practitioners must confirm annual registration with the NMBI to the HSE by way of the annual Patient Safety Assurance Certificate (PSAC). 3. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 4. Character Candidates for and any person holding the office must be of good character. Post Specific Requirements: Demonstrate a depth and breadth of post registration experience in the Emergency Department in an acute setting.
Team Member
Costa Coffee requires a Team Member for our store in Castle Place Belfast. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: - Make it Yours: This role is based in Castle Place Belfast. Within walking distance of the train station and a great city centre location. Apply now and take the next step in your hospitality journey!
External Courts Service, Service Officer
1. THE ROLE This role provides support to the judiciary, staff and members of the public who attend Letterkenny Courthouse and Buncrana Courthouse. 2. Key Responsibilities Duties carried out by Service Officers include, but are not limited to: · Facilitate the smooth running of reception areas - the Service Officer will be required to carry out reception desk duties that involve dealing with queries and deliveries from colleagues and visitors, both in person and by telephone, in a prompt and courteous manner. · Be part of the customer service for the courts service as often you are the first interaction the public will have with the Courts Service. · Collection, sorting and delivery of internal and external mail to include letters, parcels, newspapers, periodicals, etc. · Key-holder duties including opening and locking of office/courtrooms in the morning/evening/throughout the day, attending to alarm call-outs* · Covering of duties within Letterkenny Courthouse to include opening and closing of the Courthouse in Buncrana. · Monitoring repairs and similar issues and liaising with relevant contractors. · Maintain log of attendees/contractors in building. · Assist with maintaining our buildings including the raising of relevant tickets, where appropriate, to ensure issues are identified and resolved. · Be familiar with functions and business of the Courts Service. · Wear a uniform if supplied and to always maintain a clean and tidy appearance. · Management of deliveries of goods/supplies. · Perform such other duties as may be directed by the Combined Office Manager as appropriate. · Be part of the fire evacuation team, to perform weekly fire alarm testing if required and assist in the event of a fire with the evacuation procedures · Performing Court Assistant duties, including but not limited to: directing court users to their designated seats, ensuring fire exits remain clear and unblocked, · Assisting in security incidents by coordinating with court Gardaí, including contacting them directly if the registrar is unavailable. · Working closely with Combined Office Manager to identify and support any court users who may be disruptive, ensuring their concerns are addressed appropriately while maintaining a respectful and smooth court environment for all participants Given the nature of the role, the candidate must be capable of physical work (manual handling is a requirement and suitable training will be provided) as movement of office machinery, furniture and equipment is required. * A key-holding allowance may be payable where the full range of key-holding duties are undertaken. Note: The above list is intended to be a guide and is neither definitive nor restrictive. It will be subject to periodic review with the post-holder. 3. Essential Requirements: · Leaving Certificate or equivalent. · Possess a good standard of English, both spoken and written. · Experience of working in a team. · Experience of dealing with the public. · Satisfactory character references. · Adherence to relevant health and safety measures and protocols. · Flexibility is a key element of the role and Services Officers may be assigned at any given time to perform general duties, depending on the operational requirements of Letterkenny Court Office. Candidates will be expected to demonstrate the following capabilities: · Building Future Readiness · Evidence Informed Delivery · Communicating & Collaborating Desirable · Computer Skills to ECDL or similar level. · Previous experience as a Service Officer or in a similar role. · Post room experience. · Flexibility regarding overtime would also be an advantage. 4. APPLICATION PROCESS Application should be made by logging into the advertisement link. The closing date is 12noon on 22 May 2026. Applications received after the closing date and time will not be accepted. Candidates who do not hold or do not demonstrate the skills and experience will not be called for interview. The admission of a person to a competition, or invitation to attend an interview, is not to be taken as implying the Courts Service is satisfied such a person fulfils the requirements of the competition or is not disqualified by law from holding the position and does not carry a guarantee that your application will receive further consideration. It is important, therefore, for candidates to note that the onus is on them to ensure that they meet the eligibility requirements for the competition before attending for interview. If a candidate does not meet these essential entry requirements but nevertheless attends for interview, that candidate will be putting him or herself to unnecessary expense. It is important to note the onus is on applicants to ensure the eligibility requirements for the competition are met before attending for interview. The Courts Service accepts no responsibility for communication not accessed or received by an applicant. 5. Selection Methods The Selection Process will involve: · Assessment of candidates, on the basis of the information contained in their CV (No more than two pages) & Cover Letter · a competitive interview Assessment The Courts Service will short list to select a group for interview who, based on an examination of the CV & cover letter, appear to be the most suitable for the position. Those that demonstrate evidence at the required level will be called to interview. Skills and capabilities Candidates should demonstrate that they have the ability to carry out successfully the duties of the role, as well as the general skills and capabilities namely : Building Future Readiness “Delivering excellent public policy and services requires us to embrace change and innovation. We strive to create an inclusive customer centric strategy and vision that keeps pace with environmental, social and technological changes. Adopting an agile and digital-first approach, we will continually upskill, change and improve how we do things to meet current and future demands.” Digital Focus Candidates with Disabilities The Courts Service has a key role to play in attracting candidates from all sectors of society, ensuring that routes to career opportunities are accessible to all who are interested. We are committed to equality of opportunity for all candidates. If you have a disability or need reasonable accommodation made during the selection process, we strongly encourage you to share this with us so that we can ensure you get the support you need. Reasonable accommodation in our selection process refers to adjustments and practical changes which would enable a disabled candidate to have an equal opportunity for this competition. Examples of adjustments we provide include the use of assistive technology, extra time, scribes and/or readers or a range of other accommodations. Please be assured that having a disability or requiring adjustments will not impact on your progress in the selection process; you will not be at a disadvantage if you disclose your disability or requirements to us. Your disability and/or adjustments will be kept entirely confidential. 6. Interview s Interviews will take place in Letterkenny Courthouse. Interviews will be structured in format, with candidates asked to provide examples of the capabilities for the role as outlined in Section 5 of this document. Interview Candidates will be required to detail their experiences under the capabilities. The capabilities will be thoroughly and systematically assessed at interview to assess suitability for the grade of Service Officer. The board may ask about the experience described on the CV and cover letter or they may ask for other examples. It is anticipated the interview will last 45 minutes. Marks allocated at interview Each of the capabilities will carry equal marks of 40 therefore a total of 120 marks is available. Candidates are required to achieve 20 marks or more in each capability to be considered for progression to the panel. Panel Formation Following the interview process a panel will be formed for the purpose of filling Service Officer positions in Letterkenny. Candidates will be ranked in order of merit based on performance at interview. This panel will remain in place until 31 December 2027 from the date of formation of the panel or until the exhaustion of the panel whichever is the earlier. Candidates who have not been offered a position at the expiry of the panel will have no claim to any further positions thereafter because of having been on the panel. Confidentiality Candidates can expect that all enquiries, applications and all aspects of the proceedings to the extent that they are managed by the Courts Service are treated as strictly confidential subject to the provisions of the Freedom of Information Act 2014. However, candidates should note that all application material may be made available to the interview board. Certain items of information, not specific to any individual, are extracted from computer records for general statistical purposes. Garda Vetting Garda vetting will be sought in respect of individuals who come under consideration for appointment. The applicant will be required to complete and return a Garda Vetting form should they come under consideration for appointment. This form will be forwarded to An Garda Siochána for security checks on all Irish and Northern Irish addresses at which they resided. Enquiries may also be made with the police force of any country in which the applicant under consideration for appointment resided. If the applicant subsequently comes under consideration for another position, they will be required to supply this information again. Other important information The Courts Service will not be responsible for refunding any expenses incurred by candidates. Prior to recommending any candidate for appointment to this position the Courts Service will make all such enquiries that are deemed necessary to determine the suitability of that candidate. Until all stages of the recruitment process have been fully completed a final determination cannot be made nor can it be deemed or inferred that such a determination has been made. Should the person recommended for appointment decline, or having accepted it, relinquish it, or if an additional vacancy arises the Courts Service may, at its discretion, select and recommend another person for appointment on the results of this selection process. Review and Complaint Procedures under the Code of Practice for Appointments to Positions in the Civil and Public Service If a candidate is unhappy following the outcome of any stage of a selection process, they can either: 1. Request a Review of a decision made during the process Or 2. Make a Complaint that the selection process followed was unfair A candidate can follow either one of the two procedures in relation to the same aspect of a selection process, but not both. Where a review of a selection process has taken place under Section 7 (as detailed below), a complainant may not seek a further review of the same process under Section 8, other than in the most exceptional circumstances that will be determined by the Commission for Public Service Appointments (CPSA) at its sole discretion . There is no obligation on the Courts Service to suspend an appointment process while a Review or Complaint is being considered. However, the CPSA expects that, where possible, the Courts Service will intervene in cases where it finds an error is likely to have occurred. Requesting a Review under Section 7 A request for review may be taken by a candidate should they be dissatisfied with an action or decision taken by the Courts Service. The Courts Service will consider requests for review in accordance with the provisions of Section 7 of the Code of Practice for Appointments to Positions in the Civil and Public Service published by the CPSA. When making a request for a review, the candidate must support their request by outlining the facts they believe show that the action taken or decision reached was wrong. A request for review may be refused if the candidate cannot support their request. The Informal Review will consist of a desk-based examination of any available information in relation to the recruitment process and the decision taken regarding the candidate’s application. The outcome of the Informal Review Process will be communicated to the requester in writing. • A request for Informal Review must be made within 5 working days of notification of the decision and will normally take place between the candidate and a representative of the Courts Service who had played a key role in the administration of the selection process. • Where a candidate remains dissatisfied following any such informal discussion, he/she may adopt the formal procedures set out below. A request for Formal Review must be made within 5 working days of either the notification of the selection decision, or the notification of the outcome of the Informal Review process. Any extension of these time limits will only be granted in the most exceptional of circumstances and will be at the sole discretion of the Chief Executive. • The candidate must address his/her concerns in relation to the process in writing to the Personnel Officer of the Courts Service (via email to careers@courts.ie, or in writing to Personnel Officer, Human Resources, 15/24 Phoenix Street North, Smithfield, Dublin 7), outlining the facts that they believe show an action taken or decision reached was wrong. • The Formal Review will be conducted by a person who is completely independent of the selection process • The outcome of the Formal Review must generally be notified to the candidate within 25 working days of receipt of the request for review. If the investigation does not produce a decision within this time, the Courts Service must keep the candidate informed of the status of the review and the reasons for the delay. Tenure The appointment is to a permanent position in the Civil Service. Salary The salary scale for the position (rates effective from February 2026) is as follows: Service Officer - Personal Pension Contribution Salary Scale: €608.24, €668.05, €679.51, €729.21, €771.66, €808.95 (MAX), €834.52 (LSI [1] ), €874.42 (LSI [2] The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Salary is payable fortnightly in arrears by Electronic Funds Transfer (EFT) into a bank account of the appointees’ choice. Payment cannot be made until an appointee supplies a bank account number and bank sort code to the Human Resources Unit of the Courts Service. Statutory deductions will be made from salary as appropriate by the Courts Service. ¹ After 3 years satisfactory service at the maximum. ² After 6 years satisfactory service at the maximum.
External Courts Service Clerical Officer
1. Operating Environment The long-term strategic vision for the future of the Courts Service sets out the 10-year plan to 2030 to re-design services around court users, leveraging digital technology to streamline services and ultimately delivering a modern court system. This is an exciting time to be a member of Courts Service staff and be part of our evolving and modernising journey. 2. THE ROLE Are you looking for a new challenge? Do you want a varied role with fantastic career opportunities in a dynamic, fast paced environment? The Courts Service is offering entry-level positions for individuals to join our team as a first step toward a rewarding and fulfilling career. These exciting on-site roles in Kilkenny Court Office provide a vibrant work environment and the opportunity to make a real impact. The Clerical Officer is often the first point of contact for our customers and may be seen as the face of our organisation. In this role you will have an opportunity to learn, develop and gain a knowledge of court proceedings and will be at the forefront of providing our customers access to justice. The office environment is rewarding and fulfilling and gives successful candidates an excellent foundation for career progression. You will play a key role in the implementation of our exciting modernisation programme and as such, we want to make you the best that you can be. 3. Key Responsibilities A Clerical Officer will be responsible for: Candidates with Disabilities The Courts Service has a key role to play in attracting candidates from all sectors of society, ensuring that routes to career opportunities are accessible to all who are interested. We are committed to equality of opportunity for all candidates. If you have a disability or need reasonable accommodation made during the selection process, we strongly encourage you to share this with us so that we can ensure you get the support you need. Reasonable accommodation in our selection process refers to adjustments and practical changes which would enable a disabled candidate to have an equal opportunity for this competition. Examples of adjustments we provide include the use of assistive technology, extra time, scribes and/or readers or a range of other accommodations. Please be assured that having a disability or requiring adjustments will not impact on your progress in the selection process; you will not be at a disadvantage if you disclose your disability or requirements to us. Your disability and/or adjustments will be kept entirely confidential. Interviews Interviews will take place in person in Kilkenny city centre. Interviews will be structured in format, with candidates asked to provide examples of the capabilities for the role as outlined in Section 7 of this document. Depending on the number of successful candidates following assessments, interviews will be held in batches. If a candidate fails to confirm their attendance for interview, their application will be withdrawn. If a candidate confirms their attendance and fails to show or provide a sufficient reason and timing for not showing, their application will be withdrawn. It is anticipated the interview will last forty-five minutes. Panel Formation To be considered for the panel you must receive 50% or more in all capabilities. Candidates who successfully pass the interview process may obtain a place on a panel and may, within the life of the panel, be considered for subsequent approved vacancies if they arise for this role. The candidate who obtains first place on the panel will be the first candidate considered for a position, subject to satisfactory clearances, and so on in order of merit. The panel will be established for 2 years and appointments may be made from this panel as vacancies arise. Candidates who have not been offered a position at the expiry of the panel will have no claim to any further positions thereafter because of having been on the panel. A candidate will only be offered a position once. If the candidate refuses a position, they will be removed from the panel. Confidentiality Candidates can expect that all enquiries, applications and all aspects of the proceedings to the extent that they are managed by the Courts Service are treated as strictly confidential subject to the provisions of the Freedom of Information Act 2014. However, candidates should note that all application material may be made available to the interview board. Certain items of information, not specific to any individual, are extracted from computer records for general statistical purposes. Review and Complaint Procedures under the Code of Practice for Appointments to Positions in the Civil and Public Service If a candidate is unhappy following the outcome of any stage of a selection process, they can either: 1. Request a Review of a decision made during the process Or 2. Make a Complaint that the selection process followed was unfair A candidate can follow either one of the two procedures in relation to the same aspect of a selection process, but not both. Where a review of a selection process has taken place under Section 7 (as detailed below), a complainant may not seek a further review of the same process under Section 8, other than in the most exceptional circumstances that will be determined by the Commission for Public Service Appointments (CPSA) at its sole discretion . There is no obligation on the Courts Service to suspend an appointment process while a Review or Complaint is being considered. However, the CPSA expects that, where possible, the Courts Service will intervene in cases where it finds an error is likely to have occurred. Candidates' Obligations: Candidates in the recruitment process must not: • knowingly or recklessly provide false information • canvass any person with or without inducements • impersonate a candidate at any stage of the process interfere with or compromise the process in any way Any person who contravenes the above provisions or who assists another person in contravening the above provisions is guilty of an offence. A person who is found guilty of an offence is liable to a fine and/or imprisonment. In addition, where a person found guilty of an offence was or is a candidate at a recruitment process, then: · where he/she has not been appointed to a post, he/she will be disqualified as a candidate; and where he/she has been appointed subsequently to the recruitment process in question, he/she shall forfeit that appointment. It is important to remember that this is a competitive process for a role where integrity is paramount. Sharing information on the selection process e.g. through social media or any other means, may result in disqualification from the competition. In addition, if a person found guilty of an offence was, or is a candidate at a recruitment process, they will be disqualified as a candidate and excluded from the process and if appointed to a post following the recruitment process, they will be removed from that post. Use of Recording Equipment The Courts Service does not allow the unsanctioned use of any type of recording equipment on its premises. This applies to any form of sound recording and any type of still picture or video recording, whether including sound recording or not, and covers any type of device used for these purposes. Any person wishing to use such equipment for any of these purposes must seek written permission in advance. Unsanctioned use of recording equipment by any person is a breach of this policy. Any candidate involved in such a breach will be disqualified from the competition. MATTERS RELATING TO ELIGIBILITY TO APPLY Citizenship Requirements Eligible candidates must be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a stamp 41 or a Stamp 5 permission; Please note that a 50 TEU visa, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent. To qualify candidates must be eligible by the date of any job offer. Salary The salary scale for the position (rates effective from February 2026) is as follows: Clerical Officer - Personal Pension Contribution Salary Scale: €605.69 €639.04 €647.53 €664.05 €688.44 €712.80 €737.14 €754.87 €774.99 €798.31 €814.74 €837.85 €860.81 €896.63 €924.78(LSI1) €949.31(LS2) The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Long service increments may be payable after 3(LSI1) and 6(LSI2) years satisfactory service at the maximum of the scale. Appointees will be expected to perform all acts, duties and obligations as appropriate to this position (which may be revised from time to time). Tenure and Probation The appointment is to a permanent position on a probationary contract in the Civil Service. The probationary contract will be for a period of twelve months from the date specified on the contract. During the period of your probationary contract, your performance will be subject to review by your supervisor(s) to determine whether you – (i) Have performed in a satisfactory manner, (ii) Have been satisfactory in general conduct, and (iii) Are suitable from the point of view of health with particular regard to sick leave. Prior to the completion of the probationary contract a decision will be made as to whether or not you will be retained pursuant to Section 5A(2) Civil Service Regulation Acts 1956–2005 . This decision will be based on your performance assessed against the criteria set out in (i) to (iii) above. The detail of the probationary process will be explained to you and you will be given a copy of the Department of Public Expenditure NDP Delivery and Reform’s guidelines on probation. Notwithstanding the preceding paragraphs in this section, the probationary contract may be terminated at any time prior to the expiry of the term of the contract by either side in accordance with the Minimum Notice and Terms of Employment Acts, 1973 to 2005. In the following circumstances your contract may be extended and your probation period suspended. · The probationary period stands suspended when an employee is absent due to Maternity or Adoptive Leave. · In relation to an employee absent on Parental Leave or Carers Leave, the employer may require probation to be suspended if the absence is not considered to be consistent with the continuation of the probation and · Any other statutory provision providing that probation shall - (i) stand suspended during an employee’s absence from work, and (ii) be completed by the employee on the employees return from work after such absence. Where probation is suspended the employer should notify the employee of the circumstances relating to the suspension. All appointees will serve a one-year probationary period. If an appointee who fails to satisfy the conditions of probation has been a serving civil servant immediately prior to their appointment from this competition, the issue of reversion will normally arise. In the event of reversion, an officer will return to a vacancy in their former grade in their former Department. Hours of Attendance This is a fulltime post, and hours of attendance will be fixed from time to time but will amount to not less than 41 hours and 15 minutes gross per week or 35 hours net per week . Appointees will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of his or her duties subject to the limits set down under working time regulations. Annual Leave The Annual Leave allowance is 22 days rising to 23 days after 5 years’ service and to 24 days after 10 years’ service, 25 days after 12 years’ service and 26 after 14 years’ service. This allowance is subject to the usual conditions regarding the granting of annual leave in the civil service, is based on a five-day week and is exclusive of the usual public holidays. Headquarters The appointees’ headquarters will depend on location of position accepted. No hybrid or blended working available.
