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Sort by: relevance | dateCommunity Engagement Officer
Hours: Full-time, 37 hours per week with occasional evening/weekend hours required on occasion Salary: SO1; SCP 25-27; £36,363 - £38,220 per annum Key Purpose of the Post: Under theme 1 of the PEACEPLUS Local Action Plan, a total of 23 community spaces will be transformed with small-medium scale capital enhancements. The Community Engagement Officer will work alongside colleagues within the Community Services Team identifying local needs and through co-design will enable individuals and groups to develop programmes of activity that promote the PEACEPLUS objectives including cross community and cross border participation, community integration, social inclusion and reducing isolation and loneliness. The postholder will work with the project promoters to develop, implement and deliver cross-community focused projects through events/workshops and training programmes to maximise the use of the capital investment spaces. The Community Engagement Officer will: Support the development of shared community spaces that are safe, welcoming, and inclusive environments, promoting meaningful participation and positive engagement from all communities across the district and bordering counties. Engage proactively with the Community and Voluntary Sector across the Fermanagh and Omagh District Council area, including working with key target groups to ensure inclusive participation and meaningful cross-community engagement. Main duties and responsibilities: Implement the Fermanagh & Omagh Local Action Plan 2.1 ‘Activating Your Space’ Programme ensuring sustained co-design whilst fulfilling the aims and objectives, milestones, results and outcomes as detailed within the Letter of Offer and ensure compliance with the terms and conditions as stipulated by the Council and SEUPB. Liaise as required with the PEACEPLUS Administration Team, Community Services Team and the Council to ensure a coordinated approach to peace building and community capacity building that fits with local plans and strategies. Manage the day-to-day delivery of allocated projects, including programme planning, delivery and associated budget management, ensuring a continuous co-design approach with communities to develop and deliver activities built around shared interests and promoting meaningful cross-community engagement throughout the lifetime of the programme. Coordinate recruitment of participants, monitor participation levels and implement actions to address gaps or imbalances, ensuring fair and inclusive representation from all communities across the district. Liaise with the PEACEPLUS Programme Coordinator on all aspects of project development and delivery, requiring approval by the PEACEPLUS Partnership and ensuring compliance with programme requirements. Ensure effective and appropriate usage of all resources and expenditure in compliance with the Special European Union Programmes Body (SEUPB) programme rules and the Council’s policies and procedures. Monitor and record budget expenditure in line with SEUPB approved budget and cost categories across the capital programme areas. Establish effective monitoring and evaluation arrangements, ensuring real time updates of SEUPB Monitoring System and appropriate record keeping evidencing programme results, outputs and spends. Prepare procurement documentation in full accordance with the Council’s procurement policy and external funding requirements by SEUPB, liaising as necessary with Programme Co-ordinator and Procurement Team. Progress the procured delivery elements of the allocated project areas within the Fermanagh and Omagh Local Action Plan, with responsibility for administering the contracts awarded following the procurement exercises. Prepare documentation required for Council claims, liaising with the PEACEPLUS Coordinator and Administrator/Finance postholder (as necessary) in accordance with the Letter of Offer, Council’s Policies and Procedures and EU Funded Guidelines as stipulated by SEUPB. Provide formal updates to the PEACEPLUS Administration Team, the Council and SEUPB. Contribute to the delivery of the PEACEPLUS Communication Plan for Fermanagh and Omagh ensuring compliance with the Council’s Policies and EU Funded Guidelines. To prepare qualitative and quantitative reports as required which monitor the progress of the programmes during their implementation and record and implement changes were necessary ensuring these reports are delivered to key partners and all relevant bodies. To undertake any other duties as may from time to time be assigned. General: To comply with all the Council’s policies and procedures including the Employee Code of Conduct and the Employee and Councillor Working Relationship Protocol. To promote the Council’s Equal Opportunities Policies and avoid all forms of discrimination as an employer and a service provider. To implement all Financial and Procurement policies and procedures. To comply with employee responsibility in relation to all records held, created or used as part of the Council’s business. All records, paper or electronic, are public records and accessible by the general public, with limited exceptions, under the Freedom of Information Act 2000, the Environment Regulations 2004 and the Data Protection Act 1998. To undertake the duties of the post at all times in a manner that enhances and promotes the positive image of Fermanagh and Omagh District Council. The postholder will be expected to be flexible and adaptable to meet the changing needs and requirements of the organisation. The above list should not be seen as an exhaustive list of duties, and the postholder will be expected to undertake other relevant duties, as required. General: a) Satisfactory references from two referees (one of which should be from the present or previous employer). b) Duties associated with the projects named will be shared across the two postholders. c) A satisfactory standard of attendance, conduct and performance in carrying out the duties of the post. d) The terms of the Northern Ireland Local Government Pension Scheme. e) The appointment is fixed term up to 31 December 2027, subject to funding. f) The production of evidence of educational and/or professional qualifications as listed on the Application Form. g) The post will be based at Strule House, Omagh; however the post holder will be expected to travel to locations within the Council area to meet the requirements of the post. Essential Criteria Hold a degree or equivalent qualification and two years’ experience to include a) to c) Or In the absence of the above qualification, a minimum of four years’ experience to include a) to c) a) Implemented and delivered community-based projects or programmes b) Encouraging active involvement and facilitating engagement across diverse communities c) Collaborating effectively with various stakeholders to deliver outcomes Desirable Criteria Management and delivery of European funded projects/programmes to include programmes delivered on a cross border and/or cross community basis. General: The post is subject to the Council’s receipt of funding The appointment will be subject to: a) Satisfactory references from two referees (one of which should be from the present or previous employer). b) The terms and conditions of employment of Fermanagh and Omagh District Council. c) A satisfactory standard of attendance, conduct and performance in carrying out the duties of the post. d) The satisfactory completion of a probationary period of six months with a three-month review. e) The terms of the Northern Ireland Local Government Pension Scheme. f) The production of evidence of educational and/or professional qualifications as listed on the Application Form. g) A medical report by the Council’s Medical Examiner which confirms fitness for employment in the position. h) Receipt of a satisfactory basic Access NI disclosure.
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €460+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.40• €19.25 (Unsocial Hours) • €23.10 (Overtime/Sundays) • €30.80 (Bank Holiday) Year 2 • Basic Rate €16.20 • €20.25 (Unsocial Hours) • €24.30 (Overtime/Sundays) • €32.40 (Bank Holiday) Year 3 • Basic Rate €16.90 • €21.13 (Unsocial Hours) • €25.35 (Overtime/Sundays) • €33.80 (Bank Holiday) Year 4 • Basic Rate €17.90 • €22.38 (Unsocial Hours) • €26.85 (Overtime/Sundays) • €35.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €460+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.40• €19.25 (Unsocial Hours) • €23.10 (Overtime/Sundays) • €30.80 (Bank Holiday) Year 2 • Basic Rate €16.20 • €20.25 (Unsocial Hours) • €24.30 (Overtime/Sundays) • €32.40 (Bank Holiday) Year 3 • Basic Rate €16.90 • €21.13 (Unsocial Hours) • €25.35 (Overtime/Sundays) • €33.80 (Bank Holiday) Year 4 • Basic Rate €17.90 • €22.38 (Unsocial Hours) • €26.85 (Overtime/Sundays) • €35.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Bakery Assistant
Main purpose of the role: Ensure the Bakery Department operates efficiently and effectively at all times and provides our customers with excellent quality products and services. The ideal candidate will have/be: HACCP training is desirable but not necessary Excellent communication skills Previous customer service experience is an advantage The ability to work as part of a team in a fast paced environment, ability to multi task under pressure A passion for food and the ability to inspire shoppers Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Prepare customers bakery orders Bake, prepare and display the Bakery Products sold throughout the day Ensure that the counter displays across all fresh food departments are to the highest standards at all times throughout the day Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with customers Deal with all customer queries efficiently, professionally and in line with store policy
Baker
Main purpose of the role: Ensure the Bakery Department operates efficiently and effectively at all times. Provide our customers with excellent quality products and customer service. The ideal candidate will have/be: Previous food preparation and production experience is desirable Qualified baker is a distinct advantage Creative and able to embrace new recipes Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Bake and finish products to the highest standard Drive sales through instore initiatives Merchandise and present the Bakery department to the highest standard at all times and in accordance with relevant store planograms and guidelines Adhere to weekly stocktaking and daily waste procedures in the Bakery Adhere to production planning and batch control guidelines for bakery products Conduct quality and freshness checks Attend relevant training as required and implement learnings in store.
Checkout Operator
Main purpose of the role: Ensure the Checkout Department operates efficiently and effectively at all times and provide our customers with excellent customer service. The ideal candidate will have/be: 2 years€,, experience in a retail role is desirable Ability to balance tills Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Main Duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Use a computerised till system that has a barcode scanner Weigh and price products such as fruit and vegetables Check customers` ages for restrictions on items such as alcohol Pack customer€,,s purchases Process store loyalty cards, coupons and vouchers Take payments and make sure the till balances at the end of the day Spend time away from the till, stocking shelves and checking stock Merchandise and present the department to the highest standard at all times Attend and engage in team meetings and implement any learnings
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Catering Assistant
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Catering Assistant to join our team based at Moy Park, Dungannon. This is a great opportunity to join a world leading facilities management company. Working Pattern:
Supervisor
Main purpose of the role: Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times. The ideal candidate will have/be:
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
