Civil Service jobs
Sort by: relevance | dateApprentice Customer Service Advisor
We are keen to recruit Apprentice Customer Service Advisors for our busy Aftersales departments across the Agnew Group. This exciting Apprenticeship opportunity is available in our premium brands including Audi, Mercedes-Benz, BMW and Volkswagen. We have opportunities in Belfast, Mallusk and Portadown. Hours of work are Monday to Friday 8.30 am to 5.00 pm The program is run in partnership with Transport Training Services Ltd. Day to day duties within the role include: You will be heavily involved in processing paperwork, using databases and bringing a friendly and energetic approach to your daily work. In return we will train you to the highest standard using the best people and resources available both in our dealerships and at TTS. If you are keen to earn whilst you learn, then please click the Apply button.
Apprentice Parts Advisor
Key Responsibilities: The following responsibilities are core to the effective performance of all Parts Advisors. Accuracy of work is a priority in all responsibilities. We may require additional specific activities and, where so, these will be identified separately. Training:Initially In-House / College training will be given and later manufacturers training as required. After successful training candidates will be able to: Customer Service and Satisfaction Welcome visiting customers and identify their needs with them. Identify the exact details of the goods required, obtaining vehicle details as appropriate. Retrieve the correct part, if in stock, or offer to order the part for the customer. Be aware of and apply appropriately, any centre discounting policies using any allowable discretion. Invoice the part to the customer and take payment as appropriate. If the customer is an account customer identify an order number and send to the Accounts Department for billing. Maintain and update front counter displays and promotions. Well in advance of service and repair bookings, retrieve job card and identify if parts need re-ordered. One day before each job, requisition necessary stock and allocate to the vehicle.If required, assemble the complete order for the servicing staff. If required, deliver parts to the service staff and source or place orders for additional parts required. Where required, contact customers to let them know of special offers and promotions. Stock Administration Place orders in response to customer demand over and above PNS where specific situations require it. In specific circumstances where authorised, source parts with other centres on interdealer arrangement and organise collection. Check PNS deliveries against stock orders and where necessary records discrepancies in the Parts System. Locate parts to the appropriate bin location, ensuring that trade deliveries are placed in the goods outwards or appropriate designated area. Other Administration File information on parts and accessories. Deal with parts no longer required for any reason, issuing credit notes and administering handling charges as necessary. Annual Stock Control Ensure all workshop and retail parts are in their correct locations. Ensure that all incoming stock is located properly. Check off physical stock present. Report stock damages or losses to the Parts Manager. Re-site duplicated stock. Health & Safety Take an active part in upholding the Company’s Health and Safety Policy as set out in the Company Handbook.
Apprentice Bodyshop Technician
We are keen to recruit Bodyshop Apprentices for our busy Repair Centre and Preparation Centre in Belfast We have opportunities in both Boucher Crescent and Titanic Quarter, Belfast. Hours of work are Monday to Friday 08.30 to 17.00. Opportunities are available across 3 Skilled Trades: YOUR SKILL SET: To be considered for this role, applicants must be able to demonstrate how they meet the following criteria: We will develop you into a highly skilled technician using equipment and experience available within both our sites, in partnership with the training academy and manufacturer supported programmes. If you are keen to earn whilst you learn a new skilled trade, then please click the Apply button.
Apprentice Technician
Job summary We are keen to recruit Apprentice Motor Vehicle Technicians for our busy workshops across the Agnew Group. This exciting Apprenticeship opportunity is available in our premium brands including Audi, Mercedes-Benz, BMW, Volvo, Mini, Porsche and Volkswagen. We have opportunities in Belfast, Mallusk and Portadown. Hours of work are Monday to Friday 8.30 am to 5.00 pm The program is run in partnership with various training providers. As an Apprentice Motor Vehicle Technician you will be involved in all aspects of maintenance and repair, from routine servicing to the complete component overhaul of vehicle systems. Over three years, our Apprentice vehicle technicians learn through on-the-job training in our own workshops and classroom training. Main duties for this role may include the following; Have achieved or be expected to achieve at least grade C in GCSE Maths and English (or equivalent). Demonstrate a passionate interest in or relevant practical experience of motor vehicles. Strong ability in IT. Excellent written and spoken communication skills. The ability to learn and apply new concepts and ideas. A genuine desire to become a competent Diagnostic Technician. Flexible approach to working hours, as shift patterns may be in operation.
