Jobs in Athlone
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As a result of our expansion plans, and our continued ongoing success we are seeking a dynamic Security Store Detective. Job Purpose: This role entails working for the Loss Prevention department as part of a covert target team across the Northern Ireland and Republic of Ireland. You will be deployed to our high-risk stores to identify and apprehend offenders for theft, while always being professional when dealing with conflict. The work of the Security Store Detective is crucial in the identification, apprehension and prosecution of criminals who target our stores. You will also support your Security Team Leader by providing training, and development to our retail colleagues in Loss Prevention activity and department objectives. Accountabilities: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Expression of Interest
Are you looking to start your career in the automotive industry or are you a seasoned professional seeking a senior or leadership role with one of Ireland’s most trusted names in the motor retail industry? Whether you are passionate about starting a career in the automotive industry or you’re an experienced leader eager to shape the future of our business, Joe Duffy Group offers an exciting and dynamic environment where you can be part of our next phase of growth. Joe Duffy Group invites you to submit your CV via the link below and we will reach out for an informal discussion to explore how your skills and experience can contribute to our exciting journey of success. Take the first step towards an impactful career with us today!
Apprentice Service Advisor
Due to continued growth within the group, we are currently recruiting for a trainee Service Advisor to work in our modern Joe Duffy Athlone dealership. Joe Duffy Group is Ireland’s leading motor retailer representing 13 brands across 24 locations with a team of 650 employees and an enviable franchise portfolio of world-leading brands. In 2023, Joe Duffy Group was announced as Ireland 9th Best Employer in the Sunday Independent. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity. This is a fantastic career opportunity to train as a Service Advisor with Ireland's largest motor retail group. Successful candidates will complete a minimum of six months structured and comprehensive training. A full and clean Irish or EU driving licence and a full-time work VISA are absolutely essential requirements for this role. Requirements: To be the focal and experienced point of contact for our Athlone customers requiring servicing or repair to their vehicles. Managing the flow of information between the workshop, the rest of the dealership and the customer, delivering excellent customer service at all times. To manage all service telephone and walk-in enquiries on behalf of the dealership. Qualify service needs and diagnose vehicle running problems where appropriate. Establish understanding and an agreement with the customer of the work to be carried out. Calculate workshop capacity insuring that all details are entered onto the service workshop loading system. Manage the handover and administration of Customer Service Vehicles. Explain the work carried out on vehicle ensuring customers full understanding and authorisation. Manage any necessary liaison with department manager regarding customer dissatisfaction. Follow up in line with dealership procedures. Understand and adhere to manufacturer brand service requirements. Maintain safe working practices and abide by the working rules and standards of the dealership. Maintain product knowledge on the full Athlone dealership range. Maintain relevant systems ensuring accuracy at all times. Likely to be/have: Impeccable appearance and well presented to work in a corporate environment. Good oral & written communication skills. Excellent organisational skills. Able to record accurately all relevant details. Ability to 'up sell' additional work / accessories. An ability to absorb and understand technical data and explain it to our customers as required. A full, clean driving licence is an essential requirement for this role We will recognise and reward your hard work, achievements and loyalty with our excellent basic salary benefits package: Employment Assistance Programme. Industry-leading training and progression plans. Bike to Work Scheme. 20 days of Annual Leave. Life cover. Active Social Club. PRSA.
