Jobs in Co. Down
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We are looking for Bin Collection Operatives to join our waste and recycling collection services. We are seeking customer focused individuals to collect waste and recycling on our Domestic and Commercial routes. Bin Collector Operative Responsibilities:
HGV Driver
Role Summary: We are looking for HGV drivers to join our fleet covering the Mayo/Roscommon route. We are seeking customer focused individuals to collect waste and recycling on our Domestic and Commercial routes. HGV Driver Responsibilities:
Clerical Officer
General Information County Leitrim, located in the North West of Ireland, has a growing economy, picturesque landscape, vibrant communities and a strong arts and cultural sector. Leitrim County Council’s vision is to build an economically strong, creative, inclusive county, making Leitrim the best place to live, work, invest and visit. Key to the achievement of our priorities and objectives is a skilled and committed workforce, supported by enabling technologies, efficient work processes and learning and development opportunities. We are committed to the training, support and encouragement of our staff and we offer benefits across family-friendly initiatives, personal development and wellbeing of staff. The Competition The purpose of this recruitment campaign is to form panel(s) for Leitrim County Council from which whole-time permanent and temporary posts may be filled at Clerical Officer Grade. The Role Clerical Officers make a valuable contribution to the provision of the Local Authority’s services. The Clerical Officer is a key support position within the Council, providing comprehensive general administrative and clerical support to a section or department. The Clerical Officer works as part of a multidisciplinary team assisting with the implementation of work programmes to achieve goals, targets and standards set out in Departmental and Team Plans and to deliver quality services to internal and external customers. He/she will also be required to operate the Local Authority’s existing and future ICT systems as part of their work. The duties of a Clerical Officer are varied and can involve assignment to different parts of the organisation or different areas of work. The work requires that employees function in a flexible manner and work effectively together as a team to deliver required outcomes. Clerical Officers provide a point of contact for customers to carry out their business and access information about the Council’s services. The Clerical Officer is expected to carry out their duties in a manner that enhances public trust and confidence. Qualifications Character Each candidate shall be of good character. Health Each candidate shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Citizenship Candidates must, by the date of any job offer, be: (a) A citizen of the European Economic Area (EEA) or (b) A citizen of the United Kingdom (UK) or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons, or (d) A non-EEA citizen who is a spouse or child of an EEA, UK, or Swiss citizen and has a stamp 4 visa, or (e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa, or (f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state, the UK, or Switzerland and has a stamp 4 visa. Education, Training, Experience Candidates must, on the latest date for receipt of applications: (a) Have obtained at least Grade D (or a Pass), in Higher or Ordinary Level, in five subjects from the approved Leaving Certificate or Leaving Certificate Vocational Programme (with some exceptions for Foundation Level Mathematics and Irish), or (b) Have passed an examination of at least equivalent standard, or (c) Have at least two years’ previous service in a Clerical Officer/Clerk/Typist role under a local authority or health board, or (d) Have satisfactory relevant experience encompassing demonstrable equivalent skills. Candidates must submit relevant educational qualifications with their application. Non-Irish qualifications must be accompanied by a QQI determination for comparability and translations where applicable. Ideal Candidate The ideal candidate shall have: • Knowledge and understanding of the functions of a local authority. • Understanding of the role of a Clerical Officer. • Relevant administrative experience and clerical skills. • Strong interpersonal and communication skills. • Conscientiousness and resilience. • Strong customer service ethos. • Ability to work effectively under pressure. • Excellent organisation and task management skills. • Experience of working as part of a team. • High level of attention to detail and accuracy. • Knowledge and experience of operating ICT systems. Competencies Customer Service & Communication Skills: • Actively listens and understands customer perspectives. • Clearly explains procedures. • Is respectful, professional, and composed. • Communicates with confidence and authority in writing and speech. Teamwork: • Demonstrates respect for colleagues. • Maintains good working relationships and shares information. • Contributes ideas for service improvement. • Understands own role within the team. Information Management / Organisational Skills: • Approaches work in a thorough and organised manner. • Follows procedures and protocols. • Draws appropriate conclusions from information. • Comfortable with different types of information (written, numerical, charts). • Has administrative experience, clerical skills, and ICT knowledge (Microsoft Office). Delivering Results: • Takes responsibility for work and completes tasks timely. • Adapts to new ways of working and suggests improvements. • Identifies priorities and demonstrates initiative. • Uses judgement on when to seek guidance. Additional Competency for Interview: Knowledge, Experience, and Skills • Demonstrates knowledge of local authority services and current local government issues. • Understands the role of a Clerical Officer. • Understands Health and Safety policies and procedures. Principal Terms and Conditions Panels: Two panels will be created: Panel A - Permanent Positions Panel B - Temporary Positions Permanent posts will be filled from Panel A; temporary posts from Panel B. Temporary contracts may vary in duration. Candidates must be available to take up temporary posts as offered. Duties: Clerical Officers perform administrative, clerical, and secretarial duties under the direction of the Chief Executive or designated officers. Duties include: • Supporting work programs and ensuring operational plans are delivered. • Dealing with public/customers including counter/reception work. • Liaising with team members, supervisors, public, and others. • Communicating professionally with elected members and customers. • Responding to queries and requests in a courteous and timely manner. • Processing applications and carrying out administrative tasks (photocopying, scanning, preparing documents, typing, minute taking, filing, arranging meetings, processing invoices, receipting/balancing payments, handling mail). • Operating financial management and other local government systems. • Maintaining accurate and organised records. • Supporting and assisting team members. • Participating in corporate activities and training. • Operating in compliance with Health and Safety requirements. • Deputising for line managers when required. Salary: Clerical Officer salary scale (from 1st February 2026): €31,619, €33,368, €33,802, €34,674, €35,952, €37,231, €38,510, €39,439, €40,492, €41,711, €42,578, €43,789, €45,006, €47,297, €48,924 (LSI 1). Entry point will follow relevant Departmental Circulars. Non-local authority employees will start at the minimum scale. Rates may be adjusted according to Government Policy. Residence: The post-holder shall reside in the district of their duties or within reasonable distance and serve in Local Authority offices or wherever assigned. Reassignment may occur. Probation: All contracts are subject to a probationary period, normally one year, extendable at the Chief Executive’s discretion. Ongoing assessments will be conducted, and employment may be terminated during or at the end of probation with one week’s notice. Annual Leave: 27 days per annum, increasing to 29 days after 5 years’ service, pro-rata for temporary contracts. Health: Candidates must undergo a medical examination by a nominated qualified practitioner before permanent appointment. Working Hours: Normal hours are 35 hours per week. Hours may be altered. Work hours are recorded under the Organisation of Working Time Act, 1997 and associated regulations. Superannuation: New entrants (post 1 January 2013) are members of the Single Public Service Pension Scheme. Contributions: 3.5% net pensionable remuneration plus 3% pensionable remuneration. Pensions based on career-average pay. Other pension schemes and contribution rates apply depending on status and scheme. Retirement Age: Single Scheme retirement age aligns with State Pension Contributory eligibility. Compulsory retirement age: 70. Pre-2004 public servants’ compulsory retirement age may increase from 65 to 70. Pension Abatement: If the appointee has a Civil/Public Service pension, abatement applies under Section 52 of the Public Service Pensions (Single Scheme and other Provisions) Act 2012. Applicants acknowledge this in applying. Driving Licence: Holders must possess a current full Category B driving licence and maintain a car for work duties. Insurance must cover business use. Travel and subsistence expenses paid at nationally agreed rates.
Finance Executive
Job Title: Finance Executive Grade: Higher Executive Officer Post Type : Permanent Full-Time Location: Cork; however, there will be a requirement to travel from time to time. Remuneration: €56,607 to €68,840 per annum Job Purpose The Finance Executive shall provide comprehensive support in the provision of accurate and timely financial and accounting reports and other information as required. They will manage Safefood’s payroll processing and undertake other corporate administration duties as needed. Key Responsibilities Additional Information Safefood is committed to equality, diversity and inclusion throughout its work. Safefood is required to comply with Equality and Human Rights legislation in both Ireland and Northern Ireland with equality objectives and commitments mainstreamed into its main strategic and operational business plans. It is fully committed to fulfilling these obligations through a proactive approach to equality and human rights issues in all aspects of its work and by providing a working environment that is free from unlawful discrimination, victimisation or harassment. Safefood’s Disability Action Plan 2026–2030 outlines measures to ensure that equality of opportunity is achieved, with regular monitoring and reporting on progress towards delivering on these commitments submitted to the Equality Commission (NI). Regular training in equality, diversity and inclusion is provided to all staff to encourage awareness of disability and equality issues and Safefood actively encourages people with disabilities to apply for roles in the organisation. Safefood is committed to meeting our environmental and sustainability obligations to combat climate change by driving down our energy and carbon impacts. We have implemented several initiatives across our offices as part of our Climate Action Plan to recycle, reduce waste, and minimise paper usage. Additionally, by embracing hybrid working arrangements and technology, we have reduced the environmental footprint of our office spaces and lessened the need for many of our employees to commute and travel. We will continue to explore other opportunities that will support our efforts to meet our future commitments to combat climate change.
Policy and Research Officer
Overview of the Agri-Food Regulator An Rialálaí Agraibhia (Agri-Food Regulator) is an independent statutory Office established in December 2023 under the Agricultural and Food Supply Chain Act 2023. The Agri-Food Regulator is concerned with promoting fairness and transparency in the agri-food supply chain. Its statutory remit and focus is on business-to-business relationships within the supply chain. The 2023 Act assigns two main areas of work to the Regulator: (a) the enforcement of unfair trading law in business-to-business relationships in the agri-food supply chain. Under the 2023 Act, the Agri-Food Regulator has been designated as the Enforcement Authority for the purposes of Directive (EU) 2019/633 of 17 April 2019 on unfair trading practices in business-to-business relationships in the agricultural and food supply chain. To coincide with the establishment of the new Office, the Unfair Trading Regulations (SI 625 of 2023) were introduced and, from that date, the provisions of SI 198 of 2021 introduced as part of the initial transposition of the Directive into Irish law were revoked. The Unfair Trading Regulations provide legal protection against 16 specific unfair practices for any supplier of agri-food products subject to their annual turnover being lower than the buyer's turnover once the buyer’s annual turnover is greater than €2m. (b) the collection, analysis and publishing of reports on price and market data relating to the agricultural and food supply chain in the State and to publish regular analysis and reports on contingency issues regarding the agricultural and food supply chain. Following a request from the Board of the Agri-Food Regulator, new regulations granting the Agri-Food Regulator the power to compel the provision of price and market information from businesses were signed by Martin Heydon TD, Minister for Agriculture, Food and the Marine on 16th December 2025. The new Regulations (SI 629/2025) have been published. Under these Regulations, the Regulator will have the ability to compel information impacting upon price and margins from a business within the agri-food supply chain in cases where that business has not complied with a request for information voluntarily. Background to the Legal and Research Unit As the Agri-Food Regulator continues to develop and expand its statutory functions, there is a growing need to strengthen research capacity to support effective regulation, enforcement and policy development. The Regulator is therefore establishing a new Legal and Research Unit, combining legal advisory and research functions during the organisation’s current phase of growth, with the expectation that these functions may evolve into standalone units over time. Among the responsibilities of this new Unit are to: • oversee the development, implementation and oversight of buyer guidelines. • assist in the preparation of various reports as the Agricultural and Food Supply Chain Act 2023 requires. • assist in the ongoing development and execution of annual supplier surveys, including the design of survey methodology, analysis of results and the identification of areas for improvement. • undertake or commission research and analysis. • report and make recommendations in relation to policy matters or proposals for legislative change. Roles As part of the development of this new Unit, the Regulator is looking to recruit two Policy and Research Officers who will be tasked with progressing the development, implementation, and oversight of the responsibilities outlined above. The roles will play a key part in translating data, insights, and regulatory objectives into clear, practical guidance for businesses and stakeholders. The positions will combine policy development, research, operational management and stakeholder engagement, while supporting a culture of continuous learning, ethical practice and innovation across the organisation. As the roles evolve, the Policy and Research Officers will help shape emerging processes, contribute to quality assurance and represent the Regulator at external events and forums. The successful candidates will report to the Head of Legal and Research and may have at least one staff member reporting to them, depending on how the work of the organisation evolves. The posts are located at the Government Campus, Backweston, Celbridge, Co. Kildare. The successful candidates must have access to their own transport and should have a full, clean driving licence given that some domestic travel is envisaged with possible overnight stays. It is intended to create a panel from this competition from which appointments may be made to further vacancies within the Legal and Research Unit as well as to similar roles across the organisation. Any panel established under this competition will remain in place for 18 months. Inclusion on a panel does not confer a right to appointment. Candidates not appointed before the panel expires or is exhausted will have no entitlement to appointment thereafter. Role and Responsibilities Responsibilities of these roles include but are not limited to: • Coordinating the development and implementation of buyer guidelines based on stakeholder engagement and consultation in addition to analysis of available data and insights. • Managing the conducting and continual enhancement of both annual and once-off surveys and other research activities as they arise. • Developing the research function of the organisation and identifying opportunities to contribute to the various functions of the Regulator. • Contributing to the organisation through effective and efficient operational management of assigned functions within the Unit. • Contributing to the communication efforts of the Unit and broader organisation with a broad range of stakeholders, particularly with respect to the regulatory framework and general approach to buyer guidelines and possible codes of practice submitted by businesses. • Actively participating in the building of a culture of continuous learning and innovation across the organisation. • Representing the Regulator at stakeholder events – travel nationally is envisaged with the potential for overnight travel. • As a new role at the Regulator, undertake additional duties (relevant to the role and/or skill sets required) that emerge as the role establishes within the organisation. Note: The above is a general guide to the key duties and responsibilities of the role and is not an exhaustive description. The functions and responsibilities initially assigned to the position are based on the current organisational requirements and may be changed from time to time. Essential Criteria Please note: In order to satisfy the shortlisting panel that you meet these criteria, you must explicitly reference how you meet the same in your application. Failure to demonstrate these may prevent your application progressing to future shortlisting stages. Each candidate must meet the following requirements at the time of the competition closing: • Have an Honours bachelor’s degree (NFQ Level 8) or equivalent. • Have experience clearly communicating complex information either in writing or verbally. • Demonstrate the capacity to manage multiple projects and competing priorities and work independently while contributing effectively within a developing team. • Possess strong IT and digital capability including proficiency in Microsoft Office and experience using data or document management tools. • Have a minimum of 12 months’ work experience. • Full clean driver’s license with access to own car. Desirable Criteria Please note that should further shortlisting be required after consideration of essential criteria above, a selection of the following may be assessed. The ideal candidate should: • Have an Honours bachelor’s degree (NFQ Level 8) or higher in a discipline directly relevant to the role of the Agri-Food Regulator such as Food and Agribusiness Management, Food Business and Innovation, Food Supply Chain Operations, Sustainable Food Systems. • Have a minimum of 6 months’ relevant work experience in one or more of the following areas: ➢ Policy development, regulatory analysis or legislative implementation. ➢ Economic, market or sectoral research and analysis. ➢ Designing, managing or analysing surveys and research projects. ➢ Regulatory compliance, enforcement or governance frameworks. ➢ Stakeholder consultation and engagement. • Have experience in the preparation of reports, briefings or policy recommendations. • Demonstrate a strong understanding of regulatory or enforcement environments, public sector governance and accountability frameworks, and market dynamics and/or supply chain structures, ideally within the agri-food sector. • Have experience of communications outreach in a work environment. • Have experience with data visualisation tools (e.g., Power BI, Tableau). Remuneration Salary Grade: Administrative Officer Salary Scale: €40,768 €43,464 €44,236 €47,613 €51,950 €55,395 €58,977 €62,606 €66,233 €69,849 €72,353 (LSI1), €75,789 (LSI 2) Personal Pension Contribution (PPC) rate. This salary is payable to an individual who is required to make a personal pension contribution (PPC) to their main pension (in general those persons whose initial appointment to the Public Service is on or after 6th April 1995). €39,242 €41,991 €42,369 €45,579 €49,687 €52,858 €56,173 €59,587 €63,031 €66,469 €68,840 (LSI 1), €72,108 (LSI 2) Non-Personal Pension Contribution (non-PPC) rate. This salary is payable to an individual who is not required to make a personal pension contribution (PPC) to their main pension scheme. Annual Leave: 25 days per annum. This leave is on the basis of a five day week and is exclusive of the usual public holidays. Note: • entry will be at point 1 of the scale and will not be subject to negotiation. • different pay and conditions may apply if, immediately prior to appointment, the appointee is already a serving Civil Servant or Public Servant. • the rate of remuneration may be adjusted from time to time in line with Government pay policy. Contract: Permanent
National Sampling Manager
Grade and Salary C (€83,891 -€125,837)* Job Description *This role can be based nationwide* We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights into our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: The Scientific Services functional area is responsible for the national provision of operational support services to include sampling and laboratory analytics, ensuring that activities are performed safely in accordance with regulatory obligations to protect public health and the environment. Reporting directly to the Scientific Services Senior Manager, the National Sampling Manager will be responsible for the delivery of high-quality accredited sampling across Ireland. This should be delivered at optimal costs to Uisce Éireann. The National Sampling Manager will be responsible for the development of strategy, processes, procedures, and ways of working to ensure an efficient national sampling service. They will secure and maintain ISO 17025 accreditation for sampling of drinking water, surface water and wastewater. Main Duties and Responsibilities: • Work with the Scientific Services Senior Manager in the development of business strategies for sampling and Scientific Services by providing specialist advice in their area of expertise. • Work closely with the National Laboratory manager/ team to ensure sampling service meets the overall testing teams requirements. • Responsible for managing and maintaining a focus on sample delivery times including reaction times to incidents. • Make decisions on the allocation of resources (finance, people, equipment, information, and data) and managing competing demands for these resources. • Ensure INAB 17025 accreditation is achieved and maintained. • Provide high levels of customer service to maintain good working relationships with key stakeholders. • Development of customer engagement protocols for Sampling Officers as Uisce Éireann’s on-the-ground representatives. • Lead a culture of continuous improvement to deliver cost efficiency and service quality, challenging and developing solutions for improvements to existing practices and adopting industry best practice. • Ensure the team works following defined levels of competence, regulation standards, health and safety requirements and legislation. • Ownership of the budgets for the sampling service. • Responsible for building a high performing team by managing and developing their team members. • Responsible for internal team communications. • Monitor and report KPIs for processes over which they have ownership. Identify and analyse potential performance issues and recommend improvement opportunities. • Manage the development of best practices and implementation of standard operating procedures for the provision of the sampling service. • Responsible for performing any other duties that the Scientific Services Senior Manager may reasonably request. General Duties and Responsibilities • Collaboration with key internal stakeholders across the UÉ business. • Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards. • Provide visible leadership for their team, coaching and developing them to achieve their full potential and deliver business objectives, promoting collaboration and highlighting the behaviours that are expected from everyone in the team. • Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information and delivery of critical services, in accordance with any relevant cybersecurity regulation. Knowledge, Skills and Experience: • Relevant third level qualification and or accreditation is desirable. • A minimum of 7 years’ experience in the water, utilities or similar industries is desirable and or relevant experience. • Experience in leading teams to deliver customer strategies that enhance customer service. • Requires in-depth knowledge of both risk assessment and relevant legislation/regulations, coupled with the practical ability to undertake the operations of a national field-based sampling service. • Require in-depth professional knowledge of sampling, testing, logistics and safety. • Ability to enable positive teamwork across departments and encourage cooperation and open discussion to achieve common goals. • Background in guiding and empowering teams to make a positive impact and challenging the status quo to drive development. • Proven track record in leading continuous improvement initiatives in teams. Strong background in team motivation, and performance management. • Proven track record with dealing with complex issues, proactively and in a timely fashion along with the ability to communicate complex information to others. • Demonstrated experience in setting measurable safety and well-being goals for a team. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
LRSD and ERSD Lead
Grade and Salary D (€61,531 -€92,296)* Job Description We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: Customer Operations develop, deliver, and support excellent customer experience and service to both domestic and non-domestic customers within a regulated industry. Customer Operations is responsible for managing the customer relationship with the Customer Contact Centre, ensuring timely and accurate customer billing services and effectively implementing the Uisce Eireann customer strategy. The Customer Service team will be accountable for managing and providing efficient and optimal customer service via a range of channels. This includes development and management of differentiated customer channels through which customers can engage with Uisce Éireann, providing contact and complaints management services to Domestic, Mixed Use, Small to Medium Enterprise (SME) customers and to Industrial and Commercial (I&C) customers. Reporting to the Customer Service and Complaints Resolution Technical Manager, the LRSD/ and ERSD Lead is responsible for managing and improving customer service operations, ensuring high quality service delivery and striving to meet Uisce Éireann Customer’s expectations. Main Duties and Responsibilities: • Lead, Mentor and Coach a team of Customer Service Representatives. • Management of core inbound and outbound channels for LRSD/ERSD areas via Phone, email, workshops and social media. • Oversee end-to-end service delivery processes, from initial customer contact to issue resolution. • Analyse data and develop strategies to improve service quality, efficiency and reduce customer and business effort. • Management and supporting of the LRSD/ERSD Team in our Outsourced Partner Day to day, ensuring key KPI’s, metrics and outcomes are delivered. • Handle escalated enquiries, issues and complaints, ensuring timely and satisfactory resolutions in line with SLA’s. • Governance over customer charter payment and goodwill gesture approvals, ensuring strict controls are in place and monitored. • Work with internal stakeholders to ensure the delivery and closure of issues against SLA requirements. • Communicate key monthly metrics, trends and insights to key stakeholders internally to support enhanced visibility of LRSD/ERSD issues that drive improvements in trust and confidence. • Work to continuously improve customer journeys, thus realising better Customer Experience resulting in improved Customer Satisfaction scores. • Participate in the customer service industry network to understand emerging initiatives, benchmark performance where applicable and position Uisce Éireann as a customer service reference point within the Irish utility group. • Manage contact quality programme and conduct regular voice of the customer sessions with front line advisors. • Work to reduce silos across the organisation to support improved turnaround times and customer outcomes for complaints, escalations and LRSD/ERSD. • Work with other functions to raise quality standards across the process and improve the quality and turnaround times of customer issues. • Development and generation of regular reports on KPIs and present findings to the Customer Service and Complaints Resolution Technical Manager. • Develop and Implement quality assurance procedures to ensure consistent service quality. • Ensure adherence to Uisce Éireann policies, procedures, and compliance standards. • Stay updated on industry regulation and ensure the team operates within legal boundaries. • Support the on-call rota if required. General Duties and Responsibilities • Collaborate with key internal stakeholders across the UÉ business • Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards. • Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives. • Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation. • Provide visible leadership for your team, coaching and developing them to achieve their full potential and deliver business objectives, promoting collaboration and highlighting the behaviours that are expected from everyone in the team. • Other duties as required. Knowledge, Skills and Experience: • Relevant third level qualification and or accreditation is desirable and or relevant experience • A minimum of 5 years’ Experience in the water, utilities or similar industries is desirable • Strong background in upholding organisational values through decision-making and constructive actions. • Demonstrated people management experience, with strong people, change management and conflict resolution skills. • Experience in encouraging teamwork and knowledge-sharing to enhance team performance. Evidence of motivating colleagues to achieve shared goals and improve outcomes. • Highly motivated individual, working to the highest professional standards and with proven ability to deliver results. • Strong analytical skills and ability to identify and analyse problems and potential improvements and propose and implement solutions. • Microsoft Excel proficiency and reporting experience desirable. • Experience in a similar customer service and escalation management role desirable. • Demonstrate adaptability and the ability to change focus and direction in line with business strategy and requirements. • Proactively identifying new areas of improvement and using newly gained knowledge and skill on the job. • Experience in taking ownership of safety responsibilities and contributing to continuous improvement initiatives. The closing date for receipt of applications for this vacancy is 19/03/2026. Please note that applications submitted after this closing date will not be accepted. *Please be advised that if successful you will be placed on the salary range based on your skills and experience. Please note the Market reference point (midpoint) of the range is generally the upper end of the offer where someone is deemed to be fully competent to take on the duties of the role, and leaves room for the employee to progress through the pay range as their experience develops further. Uisce Éireann is an equal opportunities employer. We are committed to providing a diverse and inclusive place of work and have a robust strategy and framework called ibelong to enable this. We are an equal opportunity employer and through our recruitment process we welcome and encourage applications from interested and suitably qualified individuals regardless of gender, age, racial or ethnic origin, membership of the traveller community, religion or beliefs, family or civil status, sexual orientation/gender identity or disability. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Financial Controller
JOB & PERSON SPECIFICATION About the WDC: The Western Development Commission (WDC) is a statutory body whose role is to promote the social and economic development of the western region of Ireland. The WDC works with a range of stakeholders to support sustainable and inclusive growth in the region and has a strong track record of delivering impactful initiatives and programmes. Culture of the WDC: At the WDC, we are committed to creating a positive and supportive work environment where employees can thrive and make a difference. Our culture is defined by teamwork, innovation, and a deep sense of purpose. We value diversity, respect for different perspectives, and a willingness to learn and grow. If you are passionate about making a difference in the western region of Ireland and want to be part of a dynamic and collaborative team, we encourage you to apply for this role. Purpose of Role: Reporting to the Chief Executive, the Financial Controller will lead and manage the finance, treasury and risk activities of the Western Development Commission (WDC). This person will lead the shared Corporate Services function including Finance, Treasury, Governance, Procurement, Legal & Risk Management, Administration and Human Resources. This is a 12-month maternity cover contract. The postholder will be a member of the management team and will work closely with the CEO on operational matters to ensure strong governance and financial management structures are maintained. Key responsibilities: • Lead the Corporate Services team (6 team members) within the shared administration function, ensuring a best-in-class corporate services support structure is available to assist the WDC meet its’ strategic objectives. • Oversee daily, weekly and monthly accounting, including monthly accounts, payroll, payments, fund disbursals and statutory filings. • Maintain financial control procedures and systems to minimise risk and ensuring adequate internal controls are in place to warrant the completeness and accuracy of all information. • Ensure that appropriate and timely reporting, budgeting and planning is in place to measure delivery of the WDC Strategic Plan. • Responsible for the preparation of WDC Financial Statements in compliance with applicable standards and regulations including FRS 102, the Code of Practice for the Governance of State Bodies, and the WDC Act. • Ensure that the WDC is tax compliant and is compliant with all regulatory requirements and adheres to best practice in all its processes. • Liaise with external auditors (Comptroller and Auditor General) to ensure the preparation of records for audit and the co-ordination of prompt responses to C&AG audit queries and the implementation of agreed audit recommendations. • Key point of contact for parent Department (Department of Rural and Community Development and the Gaeltacht) and other external parties on all governance, risk, financial matters and other ad-hoc requests. • Oversee compliance with the Code of Practice for the Governance of State Bodies including the Internal Audit function and Public Procurement guidelines. • Participate proactively as a key member of the management team. • Safeguard and manage WDC assets, including fixed assets, liquid funds, investments, loans and receivables and associated reporting and timely access to information. • Manage the Human Resources function. • Oversee statutory compliance obligations to include Health & Safety, data protection, Climate and Sustainability and Freedom of Information (FOI). • Note: the functions and responsibilities initially assigned to the position are based on the current organisational requirements and may be changed from time to time. The job holder requires the flexibility to fulfil other roles and responsibilities as assigned by the CEO. Eligibility Criteria and Experience: Essential • A professional accountancy qualification and be a member of a recognised body of accountants and have a minimum of three years post qualification. • Proven experience in leading and managing a small team delivering multiple support services in a deadline-driven environment. • Strong IT skills, proven experience of using Sage Finance, Office 365 or similar. • Excellent oral and written communications, interpersonal and leadership skills with proven experience managing and motivating staff as well as contributing within a fast-paced team environment. • Possess strong commercial judgement and general business acumen. • Excellent negotiation and relationship building skills. Desirable • Demonstrable experience operating within the public sector or evidence of the capacity to quickly acquire same. • Experience working in a remote environment. • Proficient in Irish. Conditions: All appointments are subject to the Western Development Commission Act 1998 and staff must agree to the WDC Code of Business Conduct under the Code of Practice for the Governance of State Bodies. Key Competencies: For effective performance at this level, the candidate will need to demonstrate that they possess the key competencies for effective performance at Assistant Principal level: • Leadership • Judgement Analysis & Decision Making • Management & Delivery of Results • Interpersonal & Communication Skills • Specialist Knowledge, Expertise & Self Development • Drive & Commitment to Public Service Values General Information This competition will be used to fill specific posts in the WDC. Please note, this role is a full time fixed term post and the successful candidate will be required to take up assignment on a full time basis. Discussion regarding flexible working arrangements can be undertaken once the successful candidate is out of probation. Health & Character: Candidates must be in good health, capable and competent of carrying out the work assigned to them, and they must also be of good character. Those under consideration for a position may be required to complete a health and character declaration. References will be sought. In the event of conflicts of interest, candidates may not be considered for certain posts. It is important that candidates list their previous civil or public service employment if they have availed of a voluntary redundancy or retirement scheme and/or are in receipt of an ill-health retirement pension. Failure to do so could lead to disciplinary action. Eligibility to Compete: Candidates must, by the date of any job offer, be: (a) A citizen of the European Economic Area. The EEA consists of the Member States of the European Union, Iceland, Liechtenstein, and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp four visa; or (e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp four visa; or (f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp four visa. To qualify candidates must be eligible by the date of any job offer. APPLICATION & SELECTION PROCESS This is a competitive competency-based selection process to appoint the most suitable candidate to fill this specific position. A panel for this position may be formed as part of the recruitment process. How to Apply: As part of the application process, applicants are required to submit the following documentation: a) A comprehensive curriculum vitae (CV), detailing experience relevant to the position (maximum of three pages); b) A short cover letter or personal statement (maximum of two page) outlining the applicant’s motivation for applying for the post and demonstrating how their skills and experience meet the requirements of the position. Duties of Post: The duties and responsibilities set out in this job description are indicative of responsibilities related to this role. As with all posts, the nature of WDC business is evolving and flexibility is required to adapt to changing business needs. Remuneration: Based on 40 hours gross per working week (or 35 hours net), successful candidate will be paid on the Assistant Principal Scale: Personal Pension Contribution (PPC) Pay Rate: The salary for this position, with effect from 1st February 2026 is as follows: €82,290 – €85,320 – €88,393 – €91,475 – €94,553 – €96,329 – €99,433 – €102,550 – €102,550 1 After 3 years satisfactory service at the maximum 2 After 6 years satisfactory service at the maximum In addition: • A further general round increase of 1% will apply on 1st June 2026. Please note: The starting salary for the person appointed to this post will be the first point on the above scale unless the successful application has previous public sector experience as per circular 08/2019. The PPC (Personal Pension Contribution) scale applies when the individual is an existing civil or public servant appointed on or after 6 April 1995 or are a new entrant to the civil or public service and are making a compulsory personal pension contribution. A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Important Note: Interested applicants should understand that entry will be at the first point of the appropriate scale and will not be subject to negotiation. The rate of total remuneration may be adjusted from time to time in line with Government pay policy. Candidates should note that different pay and conditions may apply if, immediately prior to appointment, the appointee is a serving civil or public servant. Office Location: The WDC is a remote-first organisation with its head office in Ballaghaderreen, Co. Roscommon, staff are also located in Galway, Letterkenny, and Sligo. The successful candidate may seek to be located in Ballaghaderreen, Galway, Letterkenny or Sligo in line with the remote working policy of the WDC. New staff or those on probation may initially work on-site more frequently until completing role induction, as decided by their manager or the CEO. Remote First: At the WDC, we follow the Government’s / our parent Department’s guidance in extending remote working to all employees in order to provide flexibility and opportunities for dynamic collaboration and work / life balance. We believe in harnessing technology to drive innovation and maximize efficiency, empowering our team to thrive in a flexible work environment. We promote in-person collaboration and attendance at our offices located in Sligo, Galway, Letterkenny and Ballaghaderreen when it is required or warranted. New staff or those on probation may initially work on-site more frequently until completing role induction, as decided by their manager or the CEO. Travel: Due to the nature of this role, the successful candidate will hold a full driving licence and have access to transport as this post will involve travel nationally in support of the seven county Western Region. When absent from home and your designated office location on official duty, you will be paid appropriate travelling expenses and subsistence allowances, in accordance with Civil Service regulations. The candidate may also be prepared to undertake occasional international travel in the undertaking of their duties. Hours of Attendance: Hours of attendance will be fixed from time to time but will amount to not less than 40 hours gross per week (35 hours net). The successful candidate will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of their duties subject to the limits set down in the working time regulations. The rate of remuneration payable covers any extra attendance liability that may arise from time to time. Annual Leave: The annual leave allowance will be 30 working days a year. This leave is on the basis of a five-day week and is exclusive of the usual public holidays. Sick Leave: Pay during properly certified sick absence, provided there is no evidence of permanent disability for service, will apply on a pro-rata basis, in accordance with the provisions of the sick leave circulars. Officers who will be paying Class A rate of PRSI will be required to sign a mandate authorising the Department of Social Protection to pay any benefits due under the Social Welfare Acts directly to the employing Organisation. Payment during illness will be subject to the officer making the necessary claims for social insurance benefit to the Department of Social Protection within the required time limits.
Financial Controller
JOB & PERSON SPECIFICATION About the WDC: The Western Development Commission (WDC) is a statutory body whose role is to promote the social and economic development of the western region of Ireland. The WDC works with a range of stakeholders to support sustainable and inclusive growth in the region and has a strong track record of delivering impactful initiatives and programmes. Culture of the WDC: At the WDC, we are committed to creating a positive and supportive work environment where employees can thrive and make a difference. Our culture is defined by teamwork, innovation, and a deep sense of purpose. We value diversity, respect for different perspectives, and a willingness to learn and grow. If you are passionate about making a difference in the western region of Ireland and want to be part of a dynamic and collaborative team, we encourage you to apply for this role. Purpose of Role: Reporting to the Chief Executive, the Financial Controller will lead and manage the finance, treasury and risk activities of the Western Development Commission (WDC). This person will lead the shared Corporate Services function including Finance, Treasury, Governance, Procurement, Legal & Risk Management, Administration and Human Resources. This is a 12-month maternity cover contract. The postholder will be a member of the management team and will work closely with the CEO on operational matters to ensure strong governance and financial management structures are maintained. Key responsibilities: • Lead the Corporate Services team (6 team members) within the shared administration function, ensuring a best-in-class corporate services support structure is available to assist the WDC meet its’ strategic objectives. • Oversee daily, weekly and monthly accounting, including monthly accounts, payroll, payments, fund disbursals and statutory filings. • Maintain financial control procedures and systems to minimise risk and ensuring adequate internal controls are in place to warrant the completeness and accuracy of all information. • Ensure that appropriate and timely reporting, budgeting and planning is in place to measure delivery of the WDC Strategic Plan. • Responsible for the preparation of WDC Financial Statements in compliance with applicable standards and regulations including FRS 102, the Code of Practice for the Governance of State Bodies, and the WDC Act. • Ensure that the WDC is tax compliant and is compliant with all regulatory requirements and adheres to best practice in all its processes. • Liaise with external auditors (Comptroller and Auditor General) to ensure the preparation of records for audit and the co-ordination of prompt responses to C&AG audit queries and the implementation of agreed audit recommendations. • Key point of contact for parent Department (Department of Rural and Community Development and the Gaeltacht) and other external parties on all governance, risk, financial matters and other ad-hoc requests. • Oversee compliance with the Code of Practice for the Governance of State Bodies including the Internal Audit function and Public Procurement guidelines. • Participate proactively as a key member of the management team. • Safeguard and manage WDC assets, including fixed assets, liquid funds, investments, loans and receivables and associated reporting and timely access to information. • Manage the Human Resources function. • Oversee statutory compliance obligations to include Health & Safety, data protection, Climate and Sustainability and Freedom of Information (FOI). • Note: the functions and responsibilities initially assigned to the position are based on the current organisational requirements and may be changed from time to time. The job holder requires the flexibility to fulfil other roles and responsibilities as assigned by the CEO. Eligibility Criteria and Experience: Essential • A professional accountancy qualification and be a member of a recognised body of accountants and have a minimum of three years post qualification. • Proven experience in leading and managing a small team delivering multiple support services in a deadline-driven environment. • Strong IT skills, proven experience of using Sage Finance, Office 365 or similar. • Excellent oral and written communications, interpersonal and leadership skills with proven experience managing and motivating staff as well as contributing within a fast-paced team environment. • Possess strong commercial judgement and general business acumen. • Excellent negotiation and relationship building skills. Desirable • Demonstrable experience operating within the public sector or evidence of the capacity to quickly acquire same. • Experience working in a remote environment. • Proficient in Irish. Conditions: All appointments are subject to the Western Development Commission Act 1998 and staff must agree to the WDC Code of Business Conduct under the Code of Practice for the Governance of State Bodies. Key Competencies: For effective performance at this level, the candidate will need to demonstrate that they possess the key competencies for effective performance at Assistant Principal level: • Leadership • Judgement Analysis & Decision Making • Management & Delivery of Results • Interpersonal & Communication Skills • Specialist Knowledge, Expertise & Self Development • Drive & Commitment to Public Service Values General Information This competition will be used to fill specific posts in the WDC. Please note, this role is a full time fixed term post and the successful candidate will be required to take up assignment on a full time basis. Discussion regarding flexible working arrangements can be undertaken once the successful candidate is out of probation. Health & Character: Candidates must be in good health, capable and competent of carrying out the work assigned to them, and they must also be of good character. Those under consideration for a position may be required to complete a health and character declaration. References will be sought. In the event of conflicts of interest, candidates may not be considered for certain posts. It is important that candidates list their previous civil or public service employment if they have availed of a voluntary redundancy or retirement scheme and/or are in receipt of an ill-health retirement pension. Failure to do so could lead to disciplinary action. Eligibility to Compete: Candidates must, by the date of any job offer, be: (a) A citizen of the European Economic Area. The EEA consists of the Member States of the European Union, Iceland, Liechtenstein, and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp four visa; or (e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp four visa; or (f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp four visa. To qualify candidates must be eligible by the date of any job offer. APPLICATION & SELECTION PROCESS This is a competitive competency-based selection process to appoint the most suitable candidate to fill this specific position. A panel for this position may be formed as part of the recruitment process. How to Apply: As part of the application process, applicants are required to submit the following documentation: a) A comprehensive curriculum vitae (CV), detailing experience relevant to the position (maximum of three pages); b) A short cover letter or personal statement (maximum of two page) outlining the applicant’s motivation for applying for the post and demonstrating how their skills and experience meet the requirements of the position. Duties of Post: The duties and responsibilities set out in this job description are indicative of responsibilities related to this role. As with all posts, the nature of WDC business is evolving and flexibility is required to adapt to changing business needs. Remuneration: Based on 40 hours gross per working week (or 35 hours net), successful candidate will be paid on the Assistant Principal Scale: Personal Pension Contribution (PPC) Pay Rate: The salary for this position, with effect from 1st February 2026 is as follows: €82,290 – €85,320 – €88,393 – €91,475 – €94,553 – €96,329 – €99,433 – €102,550 – €102,550 1 After 3 years satisfactory service at the maximum 2 After 6 years satisfactory service at the maximum In addition: • A further general round increase of 1% will apply on 1st June 2026. Please note: The starting salary for the person appointed to this post will be the first point on the above scale unless the successful application has previous public sector experience as per circular 08/2019. The PPC (Personal Pension Contribution) scale applies when the individual is an existing civil or public servant appointed on or after 6 April 1995 or are a new entrant to the civil or public service and are making a compulsory personal pension contribution. A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Important Note: Interested applicants should understand that entry will be at the first point of the appropriate scale and will not be subject to negotiation. The rate of total remuneration may be adjusted from time to time in line with Government pay policy. Candidates should note that different pay and conditions may apply if, immediately prior to appointment, the appointee is a serving civil or public servant. Office Location: The WDC is a remote-first organisation with its head office in Ballaghaderreen, Co. Roscommon, staff are also located in Galway, Letterkenny, and Sligo. The successful candidate may seek to be located in Ballaghaderreen, Galway, Letterkenny or Sligo in line with the remote working policy of the WDC. New staff or those on probation may initially work on-site more frequently until completing role induction, as decided by their manager or the CEO. Remote First: At the WDC, we follow the Government’s / our parent Department’s guidance in extending remote working to all employees in order to provide flexibility and opportunities for dynamic collaboration and work / life balance. We believe in harnessing technology to drive innovation and maximize efficiency, empowering our team to thrive in a flexible work environment. We promote in-person collaboration and attendance at our offices located in Sligo, Galway, Letterkenny and Ballaghaderreen when it is required or warranted. New staff or those on probation may initially work on-site more frequently until completing role induction, as decided by their manager or the CEO. Travel: Due to the nature of this role, the successful candidate will hold a full driving licence and have access to transport as this post will involve travel nationally in support of the seven county Western Region. When absent from home and your designated office location on official duty, you will be paid appropriate travelling expenses and subsistence allowances, in accordance with Civil Service regulations. The candidate may also be prepared to undertake occasional international travel in the undertaking of their duties. Hours of Attendance: Hours of attendance will be fixed from time to time but will amount to not less than 40 hours gross per week (35 hours net). The successful candidate will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of their duties subject to the limits set down in the working time regulations. The rate of remuneration payable covers any extra attendance liability that may arise from time to time. Annual Leave: The annual leave allowance will be 30 working days a year. This leave is on the basis of a five-day week and is exclusive of the usual public holidays. Sick Leave: Pay during properly certified sick absence, provided there is no evidence of permanent disability for service, will apply on a pro-rata basis, in accordance with the provisions of the sick leave circulars. Officers who will be paying Class A rate of PRSI will be required to sign a mandate authorising the Department of Social Protection to pay any benefits due under the Social Welfare Acts directly to the employing Organisation. Payment during illness will be subject to the officer making the necessary claims for social insurance benefit to the Department of Social Protection within the required time limits.
Maintenance Officer
We are seeking an enthusiastic and experienced Maintenance Officer to join our Facilities and Transport department. The role involves ensuring the buildings, grounds, equipment and environments of the organisation are maintained to a high standard. The successful candidate will promote the safety, comfort and wellbeing of all service users, staff and visitors across Kare’s growing portfolio of currently 28 residential units, 13 local service centres, administrative office buildings and our equestrian centre across locations in Kildare, Wicklow and Offaly. The successful candidate will report to the Facilities Officer and work alongside their colleagues in the Facilities and Transport team and other departments within the organisation. This role is ideal for a highly flexible candidate with a good all-round knowledge of Carpentry, Plumbing, Electrical and preventative maintenance repairs. Duties & Responsibilities
