Jobs in Co. Down
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TJ O’ Mahony Arklow, Yellow Lane, Knockanrahan, Arklow, Co. Wicklow, Y14 YT71, part of HPC Sales Ltd., Irelands’ leading Builders Providers and Home Improvement/DIY Store, is looking for a Permanent, full-time, Sales Representative to join our Team. Job Purpose: To grow and maintain the customer base and increase sales, by developing and maintaining relationships with customers and clients. Engaging and developing new customers and leads, supporting these as required. Managing customer expectations and delivering on commitments. Working closely with colleagues in internal sales and purchasing, as well as developing relationships internally with central services and the wider Group network. Customer service and satisfaction is paramount. Duties and responsibilities: · Managing existing key account customers. · Preparing quotations, liaising with customers on order delivery and payments. · Identifying leads for new business development and building business relationships with new customers and suppliers. · Dealing with suppliers, negotiating prices, placing orders and ensuring that orders are received and processed appropriately within the Goods Inwards system. · Working closely and collaborating with the HPC Group teams, including TJ O’Mahony branch staff and credit control to provide best in class customer service. · Staying up to date with product knowledge and the latest industry trends and standards, technological advancements, market conditions and competitors and answering any questions/queries about the products. · Collaborating with the Branch Manager and Sales Director and sales team to develop sales strategies, set targets and achieve revenue goals. · Diligently log, track and maintain sales activity in CRM system. · Complete Sales Reports. · Work to agreed deadlines and targets. · Maintain and expand client database. · Committed to providing top quality customer service. Requirements: · Excellent interpersonal skills, build lasting relationships with prospective and existing customers. · Self-motivated, excellent communicator with strong negotiation, planning and consultative · sales skills. · Highly motivated and target driven, with a proven track record in sales and margin targets. · Capacity to work in a busy target driven sales environment. · Ability to work independently and as part of a team. · IT Proficiency, Microsoft Office Suite, Excel. · Previous experience in the building merchant sector desirable. Benefits: · Commission/Bonus · 22 Days Annual Leave · Employee Discount · Company Vehicle · On-site Parking Job Type: Permanent Hours: 39 hours per week (Monday - Friday)
Platform Support Administrator
Platform Support are a critical part of CMS’s business, contributing to our success and have a global reach within CMS interacting with all our territories across the world. The actions (or lack of actions) taken by Administrators have a real impact on customer satisfaction and/or the profitability of CMS. The Platform Support team are responsible for dealing with queries from different platforms such as Amazon, eBay, eBay USA, Fitbit and the Netherlands, as well as actioning weekly stock reconciliations for Amazon, tracking shipments and cases, actioning product set ups and daily returns. They work closely with Warehouse Operations, Sales teams and Vendor Managers across the business. Our Platform Support Administrators are tasked to ensure that all queries are resolved to a high professional standard, in the most efficient manner possible. Role Responsibilities To respond to platform queries in a prompt and positive manner. • Investigating and solving end user problems, which may be complex or long-standing. • Acting in a way that always enhances CMS’s reputation and boosts the customer experience, often in the context of a prior failure in the customer’s eyes. • Reacting to issues raised by logistic partners – exception reporting, incident handling and such like. • Verify Return Material Authorisation (RMA) requests in line with the agreed procedures. • Ensuring that the correct checks and balances have been completed before committing CMS to a course of action, this can involve liaising with Customer Service, Sales and Product Management teams. • Working to tight Service Level Agreements (SLA’s). • Ensuring the competing demands from end users are carefully managed to avoid a breach of contractual SLAs. • Escalating issues promptly and in a concise/summarised manner to relevant management team so that quick and effective decisions can be taken. Shipments and Tracking. • Work with the warehouse to ensure shipments are shipped correctly, and tracking the shipment to ensure it arrives to the designated warehouse. • In case the shipment does not land at the designated warehouse, Platform Support are responsible for raising a case and seeing this through to completion. • Liaising with the multitude of courier partners. • Provide Proof Of Delivery (PODs) to customers by liaising with the relevant courier companies, occasionally having to work out which courier was used. • Use the courier’s portal to handle exceptions to proactively minimise failed deliveries and enhance the customer experience. • Monitor retail customer’s shipments to highlight to the Sales team potential financial penalties. • Handle delivery discrepancies for all – investigate and provide solutions or alternatives. Occasional Return To Vendor (RTV) activity. • Processing customer returns back to the vendor. • Validating vendor credit for RTV and authorising their acceptance to Accounts Payable. Change is the only constant within the department! • Your feedback to Management on how to improve procedures, minimise risk, reduce resource waste and enhance customer experience is critical to CMS’s success. • Administration activities to support above activities. Our standard is to ensure that someone who doesn’t have any knowledge of the matter, can effectively follow the matter through our system by the clear and concise documentation left by Platform Support. Provide cover for colleagues such that Platform Support is adequately staffed at all times. This would include working occasional Bank Holidays. Additional Responsibilities To promote and always demonstrate CMS’s Values. • People – we invest in our people, and they invest in us. • Operational Excellence – we strive to be the best. • Profitable Growth – we look for continuous improvements, that includes ourselves. • Exceeding Expectations – going above and beyond We seek people with Attitude & Aptitude! • Attitude – willingness to go the extra mile, to seek opportunities to better ourselves or the customer experience, being a self-motivator. • Aptitude: ability to quickly adapt to the changing nature of our work, using prior experience or learning ‘on-the-job’ to remain agile to opportunities & threats. Skills & Personal Attributes Qualifications: • Preferred – a recognised degree in any subject • Required – good High School qualifications • Considered – Qualified By Experience (minimum 1 year’s experience in similar role) Skills: • Good organisational skills - ability to multi-task, prioritize, and manage time effectively. • Excellent communication skills – ability to communicate eloquently in both written and verbal formats. • Numerate with an ability to analyse data • Good working knowledge of Excel (preferred – Pivot Tables, IF statements) • Foreign language skills would be helpful – esp. French, Dutch, or Spanish. • Working knowledge of SAP system would be beneficial. Attributes: • Having the right Attitude & Aptitude are crucial. • Accuracy and attention to detail are essential. • Ability to work as part of a hard-working team to meet deadlines. • Personal Growth Mindset – willing to maximise learning from each new opportunity. Key Traits CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity.
Youth Officer
The Youth Officer will be employed by Foróige and will be given a contract of employment. It must be understood, however, that if the position becomes redundant at any time during the contract period, if funding for the post is discontinued, or if the post holder fails to perform satisfactorily, employment may be terminated. Key Responsibilities • The duties of the Youth Officer shall be notified by the Board of Foróige and/or their nominee. The role is fulfilled through carrying out the main duties outlined below. • Developing innovative programmes and interventions to meet the needs and interests of young people, as identified by the ETB as a priority. • Engaging, building, and maintaining strong, positive relationships with target groups on both a group and one-to-one basis. • Engaging young people in a process of learning and development. • Designing, implementing, and evaluating creative, culturally appropriate, and responsive outcomes-focused plans and interventions for project participants. • Ensuring compliance with Foróige policies, procedures, and guidelines. • Building and maintaining relationships with local stakeholders, particularly other services engaged with young people in the catchment area. • Operating in accordance with the rules and requirements of UBU Your Place Your Space. • Administration, systems, budget, and resource management. • Working collaboratively as part of the wider Foróige team. • Carrying out any other relevant duties as deemed necessary by the Board of Foróige, the Chief Executive Officer, or the nominee of the Chief Executive for the effective implementation of the policies and programmes of Foróige and UBU Your Place Your Space. Professional Qualifications & Experience (D: Desirable; E: Essential) • Education to degree standard, preferably in the area of Youth, Justice, Social, or Community Work (E). Candidates with exceptional relevant work experience may also be considered in lieu of degree qualifications. • Relevant paid or voluntary experience working with young people (E). • Access to a car and a full driving licence (E). Person Specification (Essential) • Ability to build and maintain effective relationships with young people. • Ability to be proactive, use initiative, and work effectively within a pressurised environment. • Positive and flexible approach to working as part of a team. • Excellent verbal and written communication skills. • Ability to follow organisational guidelines and processes. • Knowledge and experience of systems, processing, and administration. • Flexibility in relation to working hours to meet operational needs. Benefits to Support You Salary Foróige Youth Officer Scale: €38,558, €40,163, €41,769, €43,376, €44,982, €46,592, €48,201, €50,601, €53,001. The highest starting point for this role will be Point 1 and will be dependent on experience. Annual Leave 29 days annual leave plus Good Friday. EAP 24/7 Employee Assistance Programme. Pension Contributory pension benefits. Additional Benefits • Bike to Work Scheme. • Commuter Travel Tax Saver Ticket. • Training & Development: Structured onboarding together with a 9-day Foróige Induction Programme and ongoing CPD. • Study Leave: Up to 5 days paid study leave per year of course. • Organisation Culture: Support and supervision policies and practices that support your professional development. • Progression Opportunities. • Career Break: Up to 2 years after 3 years’ service. • Unpaid Leave: Up to 6 months unpaid leave after 1 year of service. • Flexible Work: Flexible work practices that support work-life balance. • Maternity and Paternity Benefit: Top-up maternity and paternity benefit pay.
Retail Supervisor
As Retail Supervisor you will assist the store directors with the retail operations with a particular responsibility for supervising, coaching and motivating staff to achieve excellent technical standards and customer service and to exceed performance targets. You will support by using key performance indicators to increase sales, minimise costs and maximise profits and management team in the effective running of the store. You will support with supervising, coaching and motivating staff to achieve excellent retail standards and customer service. You will support by inspiring the team and using KPI’s to increase sales, minimise costs and maximise profits. At Specsavers we are passionate about our people and their development. You will receive thorough and continued training and development to enhance your understanding of our products and how to put into practice effective people management. You will be a key part in creating a warm and friendly atmosphere and an outstanding store environment both for our customers and our team. Our store Located on Edward Street, Specsavers is a community driven store that actively participates with charities and community initiatives alike. What’s on Offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
Retail Supervisor
As Retail Supervisor you will assist the store directors with the retail operations with a particular responsibility for supervising, coaching and motivating staff to achieve excellent technical standards and customer service and to exceed performance targets. You will support by using key performance indicators to increase sales, minimise costs and maximise profits and management team in the effective running of the store. You will support with supervising, coaching and motivating staff to achieve excellent retail standards and customer service. You will support by inspiring the team and using KPI’s to increase sales, minimise costs and maximise profits. At Specsavers we are passionate about our people and their development. You will receive thorough and continued training and development to enhance your understanding of our products and how to put into practice effective people management. You will be a key part in creating a warm and friendly atmosphere and an outstanding store environment both for our customers and our team. Our store Located in Ashbourne, Specsavers is a community driven store that actively participates with charities and community initiatives alike. What’s on Offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
Dispensing Optician
Salary: €35,000 Depending on Experience Working Hours: Full or part time Experience Level: Must have previous experience working in an optician Come and join our accomplished team as a Dispensing Optician at Specsavers Castlebar, where we are at the height of customer care. Join us and help work to ensure every single one of our customers receives the very best patient experience. We’re community-focused and we need someone ready to use their passion, skills and experience to build on our ever-growing and loyal customer base. Our Dispensing Opticians are the face of our clinic on the shop floor and usually an integral part of our store management team, so we’re keen to get you up to speed with management responsibilities. With ILM courses, pre-reg supervision and Specsavers Partnership Pathway available, we can guide you on your way to becoming a great leader. This – along with your clinical expertise – will stand you in good stead if you choose to become a store director yourself one day. We’re dedicated to our customers, but what really makes this role stand out is that we offer a workplace with a difference - where people grow both personally and professionally. What’s on offer? CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Dispensing Optician
Specsavers in Athlone are looking for either an experienced or newly qualified Dispensing Optician to join their team. The focus at this store, is about pulling together and working as a team to ensure that our valued patients have an excellent experience. Become our new Dispensing Optician at Specsavers in Athlone - a highly successful store with a great reputation for staff progression and the very highest standards of customer care What’s on Offer? CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Dispensing Optician
Specsavers in Letterkenny are looking for an experienced or newly qualified Dispensing Optician to join them. The focus at this store, is about pulling together and working as a team to ensure that our valued patients have an excellent experience. Become our new Dispensing Optician at Specsavers in Letterkenny, a highly successful store with a great reputation for staff progression and the very highest standards of customer care. What’s on Offer? Our Dispensing Opticians are an integral part of our store management team, so we’re keen to get you up to speed. With ILM courses, Pre-Reg supervision and the Specsavers Partnership scheme (Pathway) all available to explore. Along with your clinical and retail expertise – this will stand you in good stead if you choose to become a store director yourself one day. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Dispensing Optician
Specsavers in Navan are looking for either an experienced or newly qualified Dispensing Optician to join their team. The focus at this store, is about pulling together and working as a team to ensure that our valued patients have an excellent experience. Become our new Dispensing Optician at Specsavers in Navan - a highly successful store with a great reputation for staff progression and the very highest standards of customer care What’s on Offer? CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Dispensing Optician
Salary: Salary Up to €45,000 depending on experience Working Hours: Full or part time Experience Level: Must have previous experience working in an opticians Come and join our accomplished team as a Dispensing Optician at Specsavers Tralee, where we are at the height of customer care. Join us and help work to ensure every single one of our customers receives the very best patient experience. We’re community-focused and we need someone ready to use their passion, skills and experience to build on our ever-growing and loyal customer base. Our Dispensing Opticians are the face of our clinic on the shop floor and usually an integral part of our store management team, so we’re keen to get you up to speed with management responsibilities. With ILM courses, pre-reg supervision and Specsavers Partnership Pathway available, we can guide you on your way to becoming a great leader. This – along with your clinical expertise – will stand you in good stead if you choose to become a store director yourself one day. We’re dedicated to our customers, but what really makes this role stand out is that we offer a workplace with a difference - where people grow both personally and professionally. What’s on offer? CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
