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Digital Assistant FTC

Ombudsman for Children's OfficeDublin€37,919 - €61,216 per year

OCO’s Communications Team The OCO is seeking to recruit a Digital Assistant on a three-year fixed term contract who will work with the Communications team to support our digital design, content creation and online communications. The successful candidate who will be a member of the OCO Communications Unit, will report to the Digital and Events Office and will work closely with the rest of the Communications Team as well as across the Office. This role will be based at our Offices in Dublin 1. This is a hybrid role with at least two days in the office and more depending on business need. The successful candidate will be required to attend OCO events with occasional weekend work and travel (this will be agreed in advance with time in lieu). THE ROLE The OCO invites applications from interested candidates for the position of Digital Assistant. Key Responsibilities Desirable ·        Proficiency in Irish. Building Future Readiness ·        Maximises the use of technology and digital skills to drive efficiencies and support better service delivery. ·        Shows interest and openness to change, innovation and new technology or processes, actively exploring the practicalities and providing feedback or suggestions. ·        Willing to try new approaches, seeking support when needed and openly sharing and learning from mistakes. ·        Actively puts forward innovative ideas, creative solutions, or helpful suggestions. ·        Enthusiastic about development opportunities, demonstrating a positive attitude, openness to feedback and willingness to learn. ·        Committed to improving knowledge and skills for the future. ·        Aware of own strengths and development areas. Evidence Informed Delivery Delivering Excellence ·        Manages, plans, and prioritises workload to ensure targets and deadlines are met. ·        Works in a systematic, organised, and efficient manner. ·        Has good oversight of their teams work and puts procedures in place to track quality and productivity. ·        Ensures they have a sufficient workload, seeks additional work, and uses appropriate initiative to take on other tasks. ·        Delivers high quality standards with excellent attention to detail and accuracy. ·        Ensures high quality, professional customer service, resolving complex issues or queries and prioritising customer experience. ·        Demonstrates ownership, initiative, and responsibility over work, becoming self-sufficient in their own area of responsibility. ·        Maintains resilience and a ‘can-do’ attitude when learning new skills or working under pressure, seeking support when needed. ·        Flexible, agile, and resilient in the face of challenges or changing demands. Managing information, problems, and decisions ·        Can gather, understand, utilise, and analyse information from a range of different sources. ·        Manages all information and data carefully, particularly with sensitive or confidential matters. ·        Correctly processes and interprets verbal information, in a timely manner. ·        Accurately evaluates numerical information and data, in a timely manner. ·        Identifies and solves complex problems, with the support of their team if needed. ·        Escalates issues appropriately, communicating all relevant information and suggesting possible solutions. ·        Makes balanced judgements and decisions, considering the available information, previous learnings and following the relevant procedures or protocol. ·        Makes appropriate and timely decisions on matters within own remit, seeking support and referring decisions upward, where necessary. Leading and Empowering Leading, Supporting, and Developing ·        Leads, supports, and motivates the team to achieve set goals. ·        Works well with diverse teams, ensuring their colleagues are included, heard, supported, and valued. ·        Offers coaching, guidance, and feedback to others to support their development. ·        Empowers their team and colleagues by delegating tasks and showing trust. ·        Works with integrity, honesty, and accountability. ·        Prioritises wellbeing for self and others, showing consideration, empathy, and support. ·        Makes an effort to be self-aware and manage own emotions and behaviour, particularly in challenging situations. Leading with Specialist Insight ·        Develops specialist expertise and knowledge in their area. ·        Committed to Continuous Professional Development, engaging in relevant courses and activities to keep knowledge up to date. ·        Builds their expertise through listening and learning from others. ·        Contributes to discussions and decisions by sharing insights and evidence. ·        Promotes their own area of expertise and understands the value it brings. ·        Finds opportunities to share or showcase their specialist knowledge. ·        Comfortable working independently in their area, but also engages with other groups outside of their direct work or team. ·        Quickly learns what work needs to be done and how to do it, seeking support or guidance when necessary. Communicating and Collaborating ·        Utilises interpersonal skills to build positive and effective working relationships, even in a blended or hybrid working environment. ·        Strong collaboration and teamworking skills, plays their part and works well with colleagues within and outside of own team. ·        Communicates in a clear and appropriate manner verbally, digitally and in writing, adapting approach to ·        at all levels, openly sharing their views, thoughts, and concerns. ·        Manages difficult conversations with professionalism, respect, and sensitivity, seeking support when required. ·        Listens to, consults, and engages with relevant stakeholders, keeping them informed as necessary. suit the audience. ·        Shares the appropriate level of detail and communicates information in an accessible and understandable format. ·        Willing to communicate with colleagues ·        Appreciates diversity and makes an active effort to listen, consult and engage with a variety of people More information on the capabilities relevant to the role and grade can be found HERE   CONDITIONS OF SERVICE General: The appointment is to an Executive Officerpost on a permanent contract and is subject to the Civil Service Regulations Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004, the Ombudsman for Children Act 2002 and any other Act for the time being in force relating to the Civil or Public Service.   The selection process will include capability-based interviews. €37,919 - €61,216 per year Additional Benefits: Staff of the OCO can avail of a number of other benefits as a member of the OCO staff. These include: ·        Flexi leave: staff can work and avail of up to 11.5 hours flexitime each month; ·        Time off in lieu: staff can avail of time off in lieu for agreed hours worked outside normal working days ·        Bike-to-Work Scheme: staff can apply to avail of this scheme through the OCO ·        Tax Saver Public Transport Card ·        Training and Development: staff can apply to undertake training and development courses related to their role in the office. Where approved, the OCO will pay the reasonable cost of such training and development ·        Well-Being Initiatives: the OCO has a Well-being and Work Culture Committee that organises relevant initiatives and activities for staff. These include health checks, social events and a well-being month involving various well-being and social activities and information sessions. Citizenship Requirement  Eligible candidates must be:  a.      A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or  b.      A citizen of the United Kingdom (UK); or   c.      A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or   d.      A non-EEA citizen who has a Stamp 4 vis1a1; or   e.      A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a Stamp 4 visa; or   f.       A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a Stamp 4 visa.   Tenure: This is a 3-year fixed term contract role. The appointee will be required to serve a 3-month probationary period. Location: The appointee for this role will be based in the Ombudsman for Children’s Office at 52-56 Great Strand Street, Dublin. When absent from home and place of employment on official duty, the appointee will be paid appropriate travelling expenses and subsistence allowances, subject to normal civil service regulations/public sector regulations. Hours of attendance: Hours of attendance will amount to not less than 35 hours gross. The appointee will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of their duties subject to the limits set down in the working time regulations. Rest Periods: The terms of the Organisation of Working Time Act, 1997 will apply to this appointment. Annual Leave: In addition to the standard 10 public holidays and Good Friday, the annual leave for this position is 23 days per annum. Sick Leave: Pay during properly certified sick absence, provided there is no evidence of permanent disability for service, will apply on a pro-rata basis, in accordance with the provisions of the sick leave circulars. PRSI: Officers who will be paying Class A rate of PRSI will be required to sign a mandate authorising the Department of Social Protection to pay any benefits due under the Social Welfare Acts directly to the OCO. Payment during illness will be subject to the officer making the necessary claims for social insurance benefit to the Department of Social Protection within the required time limits. Superannuation and Retirement: The successful candidate will be offered the appropriate superannuation terms and conditions as prevailing in the OCO at the time of being offered an appointment. In general, and except for candidates who have worked in a pensionable (non-single scheme terms) public service job in the 26 weeks prior to appointment (see paragraph d below), this means being offered appointment based on membership of the Single Public Service Pension Scheme (“ Single Scheme ”). Key provisions attaching to membership of the Single Scheme are as follows: Pensionable Age: The minimum age at which pension is payable is 66 (rising to 67 and 68) in line with State Pension age changes. a)     Retirement Age: will be determined in accordance with the relevant government Departmental circulars. b)     Pension Abatement o   If the appointee was previously employed in the Civil Service or in the Public Service please note that the Public Service Pensions (Single Scheme and Other Provisions) Act 2012 includes a provision which extends abatement of pension for all Civil and Public Servants who are re-employed where a Public Service pension is in payment. This provision to apply abatement across the wider public service came into effect on 1 November 2012. o   This may have pension implications for any person appointed to this position that is currently in receipt of a Civil or Public Service pension or has a preserved Civil or Public Service pension which will come into payment during their employment in this position. Department of Education and Skills Early Retirement Scheme for Teachers Circular 102/2007 o   The Department of Education and Skills introduced an Early Retirement Scheme for Teachers. It is a condition of the Early Retirement Scheme that with the exception of the situations set out in paragraphs 10.2 and 10.3 of the relevant circular documentation, and with those exceptions only, if a teacher accepts early retirement under Strands 1, 2 or 3 of this scheme and is subsequently employed in any capacity in any area of the public sector, payment of pension to that person under the scheme will immediately cease. Pension payments will, however, be resumed on the ceasing of such employment or on the person’s 60th birthday, whichever is the later, but on resumption, the pension will be based on the person’s actual reckonable service as a teacher (i.e. the added years previously granted will not be taken into account in the calculation of the pension payment). Ill-Health Retirement o   Please note that where an individual has retired from a Civil/Public Service body on the grounds of ill-health their pension from that employment may be subject to review in accordance with the rules of ill-health retirement within the pension scheme of that employment. c)      Prior Public Servants While the default pension terms, as set out in the preceding paragraphs, consist of Single Scheme membership, this may not apply to certain appointees. Full details of the conditions governing whether or not a public servant is a Single Scheme member are given in the Public Service Pensions (Single Scheme and other Provisions) Act 2012. However, the key exception case (in the context of this competition and generally) is that a successful candidate who has worked in a pensionable (non-single scheme terms) capacity in the public service within 26 weeks of taking up appointment, would in general not become a member of the Single Scheme. In this case such a candidate would instead be offered membership of the pension scheme for non-established civil servants (“Non-Established State Employee Scheme”). This would mean that the abatement provisions at (c) above would apply, and in addition there are implications in respect of pension accrual as outlined below: d)     Pension Accrual A 40-year limit on total service that can be counted towards pension where a person has been a member of more than one existing public service pension scheme would apply. This 40-year limit, which is provided for in the Public Service Pensions (Single Scheme and other Provisions) Act 2012 came into effect on 28 July 2012. This may have implications for any appointee who has acquired pension rights in a previous public service employment. e)     Additional Superannuation Contributions (ASC) ASC was introduced on 1 January 2019 replacing Pension Related Deduction (PRD), which had been in existence since 1 March 2009. ASC is provided for under Part 4 of the Public Service Pay and Pensions Act 2017. Whereas PRD was a temporary emergency measure, ASC is a permanent pension contribution payable in addition to existing pension contributions and attracting tax relief at the marginal rate. In general, ASC liabilities are lower than the previous PRD liabilities. The above represents the principal conditions of service and is not intended to be the comprehensive list of all terms and conditions of employment which will be set out in the employment contract to be agreed with the successful candidates.

6 days agoFull-time

Customer Operations Team Member

ESBDublin€33,000 - €37,000 per year

Position Description  Be part of something bigger, Electric Ireland is transforming how we serve our customers and shape the future of energy. This exciting role offers lots of variety where you will get the opportunity to work across a whole range of activities to support our customer’s energy needs and much, much more. You’ll join a team that’s driving innovation, rethinking processes, and creating exceptional experiences for our customers. Every day, your work will make a tangible difference for thousands of homes and businesses across Ireland.  Key Responsibilities  Salary  €33,000 - €37,000 depending on experience. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE

6 days agoFull-time

Finance & Admin Team Member

ESBDublin€33,590 - €40,204 per year

Position Description This position offers the successful candidate the opportunity to work as part of a team responsible for delivering financial management of both project and business performance for Asset Development. Key priorities for the Finance and Admin team member in Asset Development is to support project directors as they work towards identifying and developing opportunities to enhance and expand ESB’s generation portfolio. This role will be based within the Asset Development team with a working relationship across Generation Trading and multiple business units across ESB. Key Responsibilities Salary €33,590- €40,204 per annum CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE

6 days agoFull-time

Administrator

TLI Group LtdDublin

Key Responsibilities • Implementation of the TLI Safety Charter and Life Saving Rules; • Assist in the delivery of all operations related documents, • Demonstrates active listening skills with customers and internal teams; • Liaising with customers & the ability to gain confidence with the customer; • Show personal accountability and result oriented behaviour always. • Manage correspondence by answering emails and sorting mail; • Photocopy and file appropriate documents as needed; • Drafts, formats, and prints relevant documents; • Circulate standard reports; • Interact with management and carry out their requests; • Arrange meetings by scheduling appropriate meeting times, booking rooms, and planning refreshments; • Arrange travel itineraries for Management travel on behalf of the company; • Management of office shredding requirements; • Management of office appearance – should any actions be required flag this to a discipline head; • Ordering stationary supplies; About the role TLI Group is currently recruiting for an Administrator to join our team at our Dublin Office. This is an exciting opportunity to become part of a dynamic and growing organisation. This role is fully onsite. The successful candidate will be working in the office and provide support to all aspects of the operation. This is an excellent opportunity to join and ultimately represent a rapidly expanding company, working at the heart of the business. Package: Competitive rates of pay. 23 Days annual leave. Maternity Benefit Flexible working Sick pay after completion of probation. Take part in our “Career Pathway Programme”, where there is an emphasis on training & career development. Opportunity to progress your career within a growing company. Voluntary Pension available on completion of probation. Employee membership for our LAYA EAP Programme - 24/7 Mental Wellbeing Support & Employee Assistance Programme. Health Insurance Discount. Life Assurance Payment. Standard industry training provided. About TLI Group TLI Group is a premier utility contractor, specialising in the maintenance and construction of Electrical and Telecommunications infrastructure. TLI Group's continued growth has been achieved by gaining new and repeat business through building on a solid reputation in the delivery of projects to the highest standard and through forming very strong and valued client relationships. Our teams have offices in Northern Ireland, Great Britain, and Ireland. Qualifications and Skills Strong Attention to Detail; Experience in supporting and interacting with people; Ability to work without supervision; Developed client facing skills with a client orientated approach; Commercially astute; Ability to work within a team; Excellent communication, interpersonal, organisational & planning skills; Problem assessment & creative problem-solving abilities. Able to balance competing priorities and meet personal targets within a fluctuating & demanding workload. Attitudes Committed to TLI Company Mission, Vision and Values and Business Objectives; Customer focus; Professional; Honesty and Integrity; Positive and flexible approach; Open to innovation and collaboration; Right first-time approach;

7 days agoFull-time

Deli Assistant

CentraFinglas, Dublin

Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be:

8 days agoFull-time

Personal Assistant

DWFDublin

Job Description Why join us? We are currently hiring for a Personal Assistant to join DWF Ireland, part of the DWF Group and provide PA support to our Global Specialty team in Dublin.  The successful candidate will play a key role in assisting our legal professionals, ensuring seamless operation and client satisfaction. This is a fantastic opportunity to join a dynamic, expanding team within one of the world’s largest insurance law firms. This role will be based in our Dublin office and we offer a flexible, hybrid working approach.  Responsibilities

8 days agoFull-timeHybrid

Parts Advisor

TeslaDublin

What to Expect Do you want to help accelerate the world’s transition to sustainable energy?  At Tesla that is our mission.  We are looking for Parts Advisors to support the Service Centers across the United Kingdom and Ireland. Our Parts Advisors play an important role in service operations, offering parts support to our Service Centers and Mobile Service. We’ve created one of the most innovative vehicles ever made, and you will help ensure an equally innovative service to customers.  We Offer:

8 days agoFull-time

Staff Product Designer, Go-to-Market AI

HubSpotDublin

The Flywheel Product Line is an org focused on helping HubSpot grow faster by using AI to dramatically improve how we serve customers and how our GTM teams work. We're doing this across three core areas: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE

8 days agoFull-time

Mid-Market Account Executive - UK/I

HubSpotDublin

What will you get to do in this Mid-Market UK/I Account Executive role? As an Account Executive at HubSpot, you will leverage both inbound and outbound selling strategies to identify and close new business opportunities. You will play a crucial role in helping clients enhance their operations and growth using the HubSpot software.  You employ  outbound sales methodologies  including prospecting, cold calling, and networking to reach potential clients and build a robust pipeline. You utilise inbound selling strategies to benefit from inbound leads and collaborate effectively with Business Development Representatives to research prospects and develop targeted outreach strategies.  You deliver compelling online demos of the HubSpot software to showcase its features and successfully communicate the HubSpot value proposition.  You drive the entire sales process from initial contact to closing, ensuring a seamless onboarding experience for new clients. You target and engage primarily with small and mid-sized businesses, understanding their unique needs and positioning HubSpot solutions for maximum impact. You maintain accurate records of sales activities and customer interactions in the HubSpot CRM system. This role offers  flexible work arrangements,  allowing you to choose your preferred work style—whether in-office, hybrid, or fully remote within the United Kingdom. For more insights into our flexible work culture and hybrid company model, we invite you to read:  "The Future of Work at HubSpot: How We're Building a Hybrid Company." Qualifications: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE

8 days agoFull-time

Business Development Representative

HubSpotDublin

As a Business Development Representative, your role is to seek out and engage “good fit” companies through strategic prospecting. To do this you will leverage HubSpot’s existing leads and generate new interest through calls, emails and social media messaging. When connecting with a prospect you will learn about their business challenges to determine whether HubSpot will serve as a solution. When you have identified a qualified prospect, your goal is to concisely communicate the value of HubSpot and gain interest in a deeper conversation with an Account Executive. You will have a working relationship with 2-3 Account Executives. Each day you will collaborate with the Account Executives you support and your fellow BDRs to develop innovative strategies for uncovering new opportunities. What are the responsibilities of a Business Development Representative? In this role, you will need to:  CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE

8 days agoFull-time
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