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Overview of Role The HR Administrator will work within the HR Team of Corporate Services and will play a vital role in supporting our people and BIM through a range of Human Resources activities, helping us create a positive impact for all stakeholders. This role will report into the Head of HR and will hold the responsibility for key administration and analysis tasks as well as a number of projects within the HR Team. Key Responsibilities General HR Administration • Provide an effective, efficient and confidential administrative support function to the HR Team. • Maintain the HRIS with accurate information on employee profiles and ensure all global documents are updated when required. • Maintain a strong understanding of all policies and procedures and provide advice to staff where required. • Assist with onboarding new staff including dealing with all relevant documentation and ensuring all relevant internal and external stakeholders receive relevant data for smooth onboarding. • Assist with processing of leavers and ensuring all relevant internal and external stakeholders receive relevant data for smooth exiting process. • Manage the administrative processes in relation to various leave types and ensure that these are adequately inputted and reported in relevant systems. • Conduct reports on sick leave and absenteeism and action, unless escalation is required. • Manage the payroll report, ensuring all changes are supported with adequate documentation where required (e.g. staff salary updates/changes re: absence/leave, new starters, leavers). • Ensure a transparent audit trail is visible for the Payroll Changes report. • Provide HR data to the finance team to assist with payroll administration. • Deal with employee and BIM pensioner queries as they arise and providing assistance if required. • Provide assistance and support for auditing procedures. • Deal with procurement administration process on behalf of the HR Department. • Provide reception cover, where required. Recruitment • Liaise with HR Team to ensure the various roles are advertised on the correct channels. • Assist the HR Team and hiring managers with scheduling interviews and conducting reference checks when required for preferred candidates. • Participate on interview panels when required. • Support the HR Team in relation to the Employee Induction Programme, ensuring all induction presentations are up to date with new Strandum developments and circulars etc. • Ensure the completion of all relevant documentation for colleagues’ personnel files. • Ensure Organisational Chart is up to date. • Ensure up-to-date job descriptions are on all employee files. • Set up all new hires onto Strandum and ensuring all annual leave is pro-rated where required. • Train all new hires on Strandum. • Support the Graduate Recruitment Programme and any work experience programmes BIM may engage in. Key Responsibilities Budget Management • Ensure compliance with financial processes via BIM’s electronic payment system. • Provide monthly budget reports to the HR Manager. • Process payments for all HR Suppliers. • Ensure procurement requirements are adhered to. Learning and Development • Engage with Learning and Development Group and source courses that align with colleagues and organisational requirements. • Develop portfolio of training providers and courses. • Carry out analysis and reports on learning and development requirements and outcomes. • Book all external courses for staff, ensuring information regarding cost and rebate period is noted on the employees file. • Liaise with the HR team to ensure all training is approved prior to booking the relevant course. BIM Schemes for Employees Manage the administration of range of schemes available to colleagues including but not limited to VDU refunds, Healthcare Schemes, Cycle to Work Scheme and Tax Saver Scheme. Other Act as Access Officer and engage with BIM’s Equality, Diversity and Inclusion commitments. Perform any other related duties as might reasonably be required and which may be assigned from time to time. Please note the above list is not intended to be an exhaustive list of all responsibilities and activities required for the role. Essential Experience and Qualifications • HR related qualification, complete or in progress. • A minimum of 2 years’ experience of working in an administrative function ideally in HR. • Demonstrate an understanding of business processes across various areas to include HR and payroll. • Demonstrate an aptitude and ability to identify processes for improvement and be capable of delivering such a project to a successful conclusion. • Good interpersonal skills and an ability to work with and effectively communicate with stakeholders. • Effective organisation and administration skills. • Good time management and the ability to prioritise and meet deadlines. • The ability to work unsupervised and as part of a team. • Good written and verbal communication skills in addition to effective numeracy skills. Desirable Experience and Qualifications • Experience of Microsoft Dynamics NAV. • Public sector HR experience. • Public sector procurement experience. Personal Attributes Required for the Position • Dynamic and reliable. • Capable of working independently as well as being an effective team player, with drive, initiative and creativity. • An aptitude for precision, attention to detail and commitment to quality results. • Flexible approach. • Strong interpersonal and communication skills, with the ability to work diplomatically in resolving issues with internal stakeholders. • Good judgement, decision-making, analysis and problem-solving skills. • Excellent attention to detail. Salary Remuneration is in accordance with the Public Sector, Department of Finance approved Salary Scale for Executive Officer with a salary range €37,919 to €61,216 (as of 1st August 2025) per annum pro-rated with time worked. Appointment will be at the first point of the pay scale unless the candidate is currently employed within the public services. You will become a member of the Single Public Service Pension Scheme if you are not currently a member of a public sector pension scheme (or have not been a member in the past six months). Salary and Pension Scheme are subject to public sector approved norms and take account of recent service in the public sector in line with relevant circulars and rules.
Research Officer
The NDA wishes to appoint a Research Officer to join the Policy, Research and Public Affairs Department. It is expected that an initial vacancy to be filled from this panel will be a specific purpose role for a period of 12 months. This competition will result in the creation of a panel for full-time or part-time, permanent or temporary roles over the next two years. There is currently one temporary position available. The post-holder will report to a Senior Research Officer in the department. The NDA’s research and policy advice activities are based on the NDA’s Strategic Plan and annual work plan and guided by relevant developments related to disability policy and practice. The primary target audience for the NDA’s information and advice are the Ministers in the Department of Children, Disability and Equality, policymakers and practitioners. Research is disseminated to a wider audience as appropriate, particularly including persons with disabilities. The NDA has a role to develop practical policy and planning advice informed by research, statistical data and other relevant information and analysis. The organisation analyses policies, programmes and strategies relevant to the lives of disabled people in order to support quality improvement and impact as appropriate. The NDA also advises public bodies on the collection and use of statistical data relevant to disability but ensures that the lived experience of persons with disabilities is also captured through qualitative analysis. The role will focus on applied research on disability, conducted internally or commissioned, in support of the NDA’s’s roles of policy advice, and standards development and monitoring. In the first instance the post holder will fulfil the duties of Research Officer within the NDA but may be redeployed at Higher Executive Officer level as needs arise within the agency. The successful implementation of this role requires a number of key relationships to be fostered and developed. These will include relationships with colleagues and personnel from a range of agencies, including the public, private and community and voluntary sectors including Disabled Person’s Organisations. A high degree of flexibility and creativity will be required. As a staff member, the holder of the post will be expected to actively contribute to and participate in the overall development of the NDA and to promote its policies at all times, to effectively represent the NDA, and to adhere to NDA values. Main Duties and Responsibilities The core duties and responsibilities will include the following: · Undertake desk, primary and secondary research (both qualitative and quantitative) on relevant disability and universal design issues to support the formulation of evidence informed advice; · Advise and assist in the identification and measurement of indicators of progress as outlined in legislation or in national strategies, policies and programmes; · Identify and progress ways to measure impact and effectiveness of key policies and practices across areas relevant to disability; · Develop and present reports and visual representations of data and information on specific topics; · Collaborate with colleagues and with partner organisations on research, including overseeing and managing NDA-funded or commissioned work through management of contracts, budgets, quality assurance of reports received and organisation of report launch events and other dissemination activities; · Support developing and drafting NDA policy briefing papers and statistical factsheets on relevant areas, informed by robust analysis of appropriate data and literature reviews; · Ensure adherence to defined quality standards and policies on all projects undertaken, in particular the quality control of research output; · Represent the NDA at committee and working group meetings on specific topics and present the NDA’s information and advice; · Manage junior staff to enhance their contribution to the work of the Policy, Research and Public Affairs team; and · Carry out such other duties as may be assigned from time to time by the Head of Unit or line manager. Note: The duties and responsibilities enumerated in this job description should not be regarded as exhaustive in scope and may be added to or altered as required. Person Specification In applying for the post, applicants are strongly advised to clearly demonstrate how they fulfil the following essential requirements and capabilities. The selection process may include short-listing of candidates on the basis of the information provided in the application form. It is therefore in your own interest to provide a detailed and accurate account of how your skills, personal qualities, qualifications and experience meet the requirements for the post. The following criteria are considered the minimum for the post: · Hold a qualification at level 8 on the National Framework of Qualifications, or have equivalent research experience, in a relevant discipline such as, psychology, sociology, social policy, statistics, demography, economics, community health or a related discipline which includes a relevant quantitative or qualitative research component; · At least three years’ experience of research and research management in a relevant field. The following criteria are considered essential for the post: · A sound knowledge of quantitative and qualitative research methods, evaluation methods and quality criteria; · Excellent quantitative and data analysis skills, with knowledge of appropriate software packages (e.g. SPSS, NVivo, etc.) and strong IT skills; · Ability to analyse and evaluate information and use findings to inform recommendations; · Good judgement, decision-making, analysis and practical problem solving skills; · A track record in project management and delivery of results; · Strong written, oral and digital communication skills with the capacity to write simply and clearly, and to explain research findings to a non-technical audience; · Capacity to respond efficiently to urgent requests for data; · Flexibility, commitment and capacity to work as a member of a team; · Ability to work as a self-starter and on own initiative; · A clear thinker with an aptitude for precision and attention to detail; · Good interpersonal skills and capacity to develop partnerships; · Good administrative and organisational ability. The following criteria are considered desirable for the post: · A third level qualification to Masters level in a relevant discipline including psychology, sociology, social policy, statistics, demography, economics, community health; · An understanding and appreciation of the policy environment and of the public service in Ireland; · Knowledge and experience of disability-related issues; · Experience in visualising data and communicating statistical findings to a non-specialist audience; · People management experience. Salary Entry will be at the minimum of the scale of the Higher Executive Officer Standard Scale. The salary scale for the position is as follows: Pay scale with effect from 01 August 2025 for Civil Servants appointed on or after 6th April 1995 paying the Class A rate of PRSI contribution and making an employee contribution in respect of personal superannuation benefits (PPC): Higher Executive Officer Standard Scale – PPC €58,847 – €60,567 – €62,285 – €64,000 – €65,723 – €67,437 – €69,157 – €71,637 LSI1 – €74,112 LSI2 Higher Executive Officer Standard Scale €56,047 – €57,664 – €59,279 – €60,907 – €62,537 – €64,180 – €65,811 – €68,158 LSI1 – €70,513 LSI2 Entry will be at the first point of the scale. Different terms and conditions may apply if you are a currently serving civil or public servant. Annual Leave · The annual leave allowance for the position of Higher Executive Officer is 29 days. · This allowance is subject to conditions regarding the granting of annual leave in the public sector and is based on a 5-day week, exclusive of public holidays. Hours of Work Hours of attendance will be not less than 35 hours net per week. Your normal working hours are from 9am to 5pm, Monday to Friday. The NDA operates a blended working policy which requires a minimum attendance on site of two days per week. This requirement is dependent on the requirements of the role and will vary from time to time. Details of this arrangement are agreed locally with your line manager. Rest Periods The terms of the Organisation of Working Time Act, 1997 will apply to this appointment. Place of work The National Disability Authority is currently located in 25 Clyde Road, Dublin, D04 E409. Tenure This is a Higher Executive Officer Panel (Full Time and/or Part Time, Permanent and/or Specific Purpose). You will be required to undergo a probationary period. Sick Leave Pay during sick absence will apply in accordance with the provisions of the Public Service Sick Leave Regulations. PRSI Officers who pay Class A rate of PRSI will be required to sign a mandate authorising the Department of Social Protection to pay any benefits due under the Social Welfare Acts directly to the National Disability Authority. Payment during illness will be subject to the officer making the necessary claims for social insurance benefit to the Department of Social Protection within the required time limits. Outside Employment Appointees to full-time positions may not engage in private practice or be connected with any outside business, which would interfere with the performance of official duties.
Payroll Officer & Finance Administrator
Overview of Role The Payroll and Finance Administrator (Executive Officer Grade) will work within the Finance Team in Corporate Services to administer BIM’s monthly payroll. They will play a vital role in efficiency and productivity in the overall Finance Team. This role will report to the Payroll Supervisor and will hold the responsibility for accurate and timely payroll processing and administration such as travel and subsistence, as well as for a range of financial supports. Background to Requirement BIM is the Irish State agency responsible for developing the Irish seafood industry. It supports the Irish seafood industry and communities in ensuring that aquatic and maritime resources are used sustainably. The ideal candidate will demonstrate strong interpersonal skills, with the ability to communicate complex data in a clear and concise manner to both internal and external stakeholders. They will also demonstrate the ability to use their own initiative and possess strong time management skills. Key Responsibilities Terms and BenefitsRemuneration Remuneration is in accordance with the Public Sector, Department of Finance approved Salary Scale for Executive Officer with a salary range €37,919 to €61,216 (as of 1st August 2025) per annum pro-rated with time worked. Appointment will be at the first point of the pay scale unless the candidate is currently employed within the public services. You will become a member of the Single Public Service Pension Scheme if you are not currently a member of a public sector pension scheme (or have not been a member in the past six months). Salary and Pension Scheme are subject to public sector approved norms and take account of recent service in the public sector in line with relevant circulars and rules.
Hospitality Supervisor, Neon Asian Food, Camden St
Supervisor with Neon Asian Street Food Neon Asian Street Food is a Thai restaurant located in Dublin 2 where our goal is to deliver good quality food with no fuss, in a relaxed and informal environment. Fresh ingredients and quality product are prepared every day by a team of skilled Chefs to produce authentic Asian street food. We are looking for an ambitious supervisor to join our team. This is an exciting opportunity for an enthusiastic and outgoing individual to join a dynamic team in a competitive and fast paced restaurant environment. This is a position for a passionate food professional and the role requires the individual to integrate with the team to help them develop and manage the chefs and staff. The role involves customer service, sales building, quality control, food safety, cash control and all the other elements required to run a successful restaurant. The successful candidate will be a team player with a pleasant personality, great communication skills and the experience to know what’s important to help deliver a great experience for customers and staff alike. The ability to deliver consistently high standards is important in addition to a good level of food, beverage and customer service experience. Key Responsibilities: Candidates will be required to have proof that they are legally permitted to work in Ireland. Full Time positions available. Remuneration is based on experience. This is a position with Neon, a part of Dunnes Stores. Interested? Then apply now and see what difference you could make.
AP, Assistant Director, Vetted Researchers, Month Contract
About this role Role Purpose The Assistant Director, Vetted Researchers role (Assistant Principal) in An Coimisiún is a senior management role with significant managerial responsibilities. As Assistant Director, you will be responsible for leading efforts to operationalise Article 40 of the Digital Services Act (DSA). Your work will contribute to the delivery of strategic outcomes, including safeguarding children, promoting democratic integrity, enhancing trust in online platforms, and fostering diversity and inclusion. You will be instrumental in enabling research into key issues such as the impact of social media on children, information distribution policies on platforms, algorithmic decision-making in recommender systems, and risk mitigation strategies under the Digital Services Act (DSA). About the Team The mission of the Research and Strategy team is to undertake research to inform all functions of the organisation; and to design and coordinate the processes by which the organisational strategy is developed and implemented and by which strategy implementation is monitored and reported on. The team undertakes research and strategy work in-house and commissions and oversees third-parties to undertake work on behalf of An Coimisiún, as required. Key Responsibilities Reasonable Accommodations Reasonable accommodations will be provided, if required, during the recruitment process. To discuss and request reasonable accommodations in confidence please contact amckiernan@cnam.ie Closing Date: 3pm, 13th January 2026
Senior Radiographer
Purpose of the Role CHI Radiology is undergoing a period of significant expansion in readiness to move to a new state-of the-art radiology department in the new children’s hospital. Newly recruited radiographers of all levels of seniority will avail of induction and mentoring, and will enjoy a myriad of opportunities for further training and career progression. There is a strong ethos of learning and development in our warm and friendly cross-city team, and we look forward to increasing the profile of paediatric radiography on a global scale in the coming years. As experienced members of the Radiography team, Senior Radiographers are a valuable support to Clinical Specialist staff and are trainers of basic grade radiographers. In conjunction with the Radiography Services Manager and senior staff, he/she will assist in managing staff resources ensuring staffing levels and skill mix are appropriate and within the resource allocation. Essential Criteria: · Bachelor of Radiography for Diagnostic Radiography or possess the Diploma of the College of Radiographers or equivalent. · Be registered on the Radiography Division of the Radiographers Register maintained by the Radiographers Registration Board at CORU. · On appointment practitioners must maintain live annual registration on the relevant division of the Radiographers Register maintained by the Radiographers Registration Board at CORU once initial registration is secured. · Have 3 years fulltime post qualification clinical experience and have the requisite knowledge and ability (including a high standard of suitability and professional ability) for the proper discharge of the duties of the office Paediatric experience How to Apply & Informal Enquiries Applications for this post must be accompanied by a cover letter, setting out relevant experience that illustrates how the essential criteria listed above is met. The criterion for short listing is based on the requirements of the post, as outlined in the eligibility criteria. * Please note that you must submit a cover letter with your CV, this forms part of your application and CV’s will not be accepted without a detailed cover letter. The closing date for submissions of CV’s and cover letter is Tuesday, 13th January 2026 by 23:45 pm. Applications must be completed through the advertised post on CHI.jobs by clicking ‘Apply for Job’. Applications will not be accepted through direct email or any other method. For informal enquiries for this specialty/department, please contact Barry Hallinan, RSM 3, Children’s Health Ireland, 0874890360 For other queries relating to this recruitment process, please contact Talent Acquisition Specialist Victoria Gsamelova Victoria.Gsamelova@childrenshealthireland.ie PLEASE NOTE: CHI has transitioned to a process of a one commencement day per month for all new employees, CHI internal transfers and Secondments. This update to our Onboarding process is aligned to changes in our monthly/fortnightly payroll and with the launch of our new corporate induction program. This process enhancement ensures that we can thoroughly prepare for your arrival and facilitate a smooth transition in your onboarding journey. It is important for you to note that if you do not have your pre-employments and mandatory training completed in time, your commencement date will be deferred to the next available date. Below, you’ll find the list of commencement dates for 2026 for your information.
Executive Officer
The Purpose of the Role The School of Natural Sciences are seeking to appoint an Executive Officer within the Undergraduate Team, with opportunity to contribute into the Postgraduate Team also assisting in the delivery of the teaching and learning programmes within the School. Current programmes include TR060, TR062, TR064 and Joint Honours as well as four postgraduate taught programmes. This role will be responsible for delivery of a range of administrative supports within a designated programme portfolio. At present, support for two programme portfolios is being sought, namely, TR064 (Environmental Science and Engineering) and the MSc in Smart & Sustainable Cities. Duties will include, but are not limited to, supporting Heads of Discipline, Programme Directors and academic staff with student registrations, timetabling, module and blackboard enrolment, examinations, graduations, outreach engagements, ordering and ongoing high-level support for all students and staff. The Executive Officer will be capable of working on their own initiative, while also contributing into the wider School administrative team. The successful role-holders will operate within a busy office environment, involving daily collaboration with internal college offices and support services, institutions and regulatory bodies, and will be an active participant in various college, school and discipline level committees. The role holders must be motivated, dynamic and possess excellent interpersonal skills and a proactive attitude to high quality work with a strong attention to detail. The role holders will also benefit from access to opportunities for continued professional development with the School placing a strong emphasis on continued development. Reporting to the School Manager, the role holders will also work closely with the Undergraduate Team Coordinator, Director of Undergraduate Teaching and Learning (DUTL), Course Directors, Heads of Discipline, the ADUSE, and both the Science Course Office and the Postgraduate team equivalents as well as Academic Registry and all members of academic staff, technical staff, students and researchers. Context The School of Natural Sciences is part of the Faculty of Sciences, Technology, Engineering and Mathematics. The School comprises of the Disciplines of Botany, Geography, Geology and Zoology and is also home to two research centres, the Centre for the Environment and Nature+. The School is home to 49 academic staff, 31 professional support staff and 35 research staff. The School manages seven undergraduate and four taught master’s degree programmes and contributes into several other programmes at both undergraduate and postgraduate level, catering to more than 850 students collectively. Main Responsibilities This is a list of the tasks, duties and responsibilities for the role. Academic Support • Work directly with the Heads of Discipline, Course Directors, and relevant academic staff members within the assigned portfolios on all administrative matters relating to the provision of high-level administrative support for the undergraduate degree programmes, including the updating of course regulations, preparation of course handbooks and databases, and timetabling of modules. • Coordinate, in collaboration with the Undergraduate Coordinator, Head of Discipline, DUTL and School Manager, annual timetabling and clash reductions across the School. • Coordinate, in association with the Academic Registry and module coordinators, the organisation of examinations for the sophister years, including the preparation of all examination papers and oversight of the input and processing of results. • Liaise directly with external examiners and prepare all paperwork in compliance with the examination process for Court of Examiner meetings in coordination with Course Directors. • Ensure a consistent approach for the effective delivery of programmes in line with both College and School procedures and policies. • Act as an initial point of contact for students seeking information and support for academic and/or other issues affecting their progress or quality of their experience in the disciplines. • Respond to enquiries from staff, students and visitors in a timely manner. • Provide administrative support for committee meetings, including setting of agenda, taking minutes and following-up on relevant action points. Student Support • Manage and maintain module registration process from beginning to end within the assigned portfolios including, but not limited to, the maintenance of course and student records, management of assessment results, provision of accurate information to students and staff. • Action all transcript requests within the assigned discipline. • Manage and maintain annual examination requirements. • Assist with organisation of fieldtrips including processing of orders, liaising with suppliers, processing claim forms and maintaining accurate records of student payments and attendance lists. • Act as front of house for all student enquiries into the assigned discipline. • Act as an initial point of contact for students seeking information and support for academic and/or other issues. Administrative Support • Actively engage with colleagues within the School and across college such as Course Directors, Director of Undergraduate Teaching and Learning, Academic Registry. • Coordinate and maintain, in tandem with lecturing staff, all extramural courses within the assigned portfolios. • Support with all administrative requirements within the designated disciplines assigned to the portfolios. • Process all paperwork for casual and occasional staff in a timely manner. • Process all paperwork for External Examiners in a timely manner. • Process FIS orders within the assigned portfolio discipline(s) as directed by Head of Discipline and School Manager. • Coordinate and maintain communication with multiple stakeholders including class representatives, Course Coordinators, Head of Discipline, Academic Registry and external partners. • Contribute to the organization of events including, but not limited to, orientation, graduation and open days. • Coordinate brochure and content production for open days including the collation of student and alumni testimonials in collaboration with the School’s event and communication administrator. • Contribute to organization of assigned discipline events including grant announcements, alumni tours, collection tours and outreach activity. • Distribute and contribute to assigned portfolio and discipline level monthly newsletter and social media links. • Provide administrative support for recruitment activities within the assigned portfolio disciplines including booking travel and accommodation. • Provide support and advice on examination, assessment, progression, research and graduation procedures to all academic staff within the assigned portfolios. • Provide routine administrative and/or customer support activities to contribute to the smooth operation of activities within the assigned portfolios including Head of Discipline diary management. • Coordinate and maintain updates for annual calendars and academic prizes awards in collaboration with the Head of Discipline and School Office. • Identify opportunities for continuous improvement of service via regular direct meetings with Head of Discipline, Course Coordinators, the DUTL and School Office. • Provide support within the Undergraduate Team as assigned by the School Manager. • Other ad hoc activities as assigned by the School Manager. Systems • Excellent proficiency is required across a number of computer systems; strong computer skills and ability to adapt to changing requirements is essential. • SITS, student record system: ability to search for relevant data within the system, as well as inputting of essential data such as examination results. Ability to trouble-shoot essential. • FIS, Financial Information System: purchasing, budget overview, financial reporting. • CMIS, Timetabling system: inputting timetable data, reserving rooms for teaching and ad-hoc use, running reports on available spaces, maintaining accuracy of all module information. Person Requirements The postholder will require the following knowledge, skills and attributes for successful performance in the role. Qualifications • Leaving Certificate or equivalent – essential • University degree or 3 years relevant work experience – desirable • Demonstrated commitment to continuous professional development – desirable Knowledge • Working knowledge of CMIS, SITS, Oracle and FIS or equivalent systems – essential • Working knowledge of Microsoft Office, email, Teams, Zoom – essential • Experience in dealing with customer queries in person, by phone and by email – essential Experience • Prior work experience in a relevant role. • Experience in dealing with customer queries in person, by phone and by email. • Experience in working with standard office equipment. Skills • Highly organised, effective and methodical approach to work – essential • Competence in managing and manipulating high volumes of data – essential • Problem solving skillset in pressured environment – essential • Ability to take the initiative and confident to have autonomy over workflow – essential • Excellent oral and written communication skills: convincing and confident when speaking to others; clear, concise and error-free writing with the ability to communicate with different audiences • Relationship management and customer service skills with demonstrable ability to build trust and relay expertise • Interpersonal and team-work skills: has a flexible approach with a “can-do” attitude • Operates effectively as part of a team; share information and establishes rapport with everyone Personal Attributes • Understands the importance of quality service and pro-actively delivers this – essential • Committed to achieving results and paying close attention to quality standards – essential • Strong commitment to providing excellent customer service providing a helpful and courteous approach to colleagues, students and academic staff – essential • Engaging with and forming excellent working relationships with colleagues and other stakeholders, both within and externally to the University, and being responsive to their needs – essential
Higher Executive Officer
The Role: The Injuries Resolution Board is seeking suitably qualified applicants for the position of Higher Executive Officer. The Board will, following an interview process, form two panels from which current and future vacancies at Higher Executive Officer grade will be filled. Panel A: (Open competition) Panel B: (Confined to employees of the Injuries Resolution Board) These panels will have a lifespan of 18 months from their inception. One in three posts will be confined to employees of the Injuries Resolution Board (unless Panel B has been exhausted). All other vacancies will be filled from Panel A, based on merit. We anticipate interviews for this panel to be held in early February 2026, with immediate vacancies available. The Injuries Resolution Board works across a number of divisions, Operations (to include assessment and mediation functions), Finance, Corporate, Research, Communications, Business Support Services and ICT Services. The current vacancies are within the Board’s Assessment team. The successful candidates may be appointed to a claims handling position where they will be responsible for preparing files for assessment of compensation in personal injury claims. The Board may from time to time hire candidates from the panel for other functions and may redeploy staff to other functions and Directorates within the organisation. The Higher Executive Officer in the Injuries Resolution Board is a role with people management responsibilities. HEOs are expected to contribute actively to the implementation of the Board’s strategic objectives, to the continuous improvement of the organisation in terms of its effectiveness and efficiency and to demonstrate behaviours consistent with the organisation’s culture, values and reputation. The duties of the Higher Executive Officer will be multifunctional. The successful candidate(s) will be required to apply resources flexibly across a range of work areas, both in terms of their own skills and experience as well as those of direct reports. Duties will include, but will not be limited to, the following: • Oversee a portfolio of claims through their lifecycle to ensure timely, fair, and successful resolution. • Manage varied tasks and conflicting priorities through effective delegation and resource planning. • Liaise with claimants, respondents (e.g., insurers), solicitors, medical professionals, and other stakeholders. • Assess medical and other reports, ensuring due process and fair procedures. • Liaise with Government Departments (e.g., Social Protection, Revenue). • Prepare legal notices under the Injuries Resolution Board Acts. • Manage assigned staff and support Operations Managers in service development. • Contribute to best practices in customer service, process improvement and efficiency. • Organise resources to meet objectives; analyse and prepare responses, respond to routine and non-routine queries. • Prepare reports, presentations, and represent the Board at external events. • Respond flexibly to workload variations and implement changes to improve effectiveness. Note: This description outlines major responsibilities and will be reviewed on an ongoing basis. Person Specification Essential • Ability to prioritise and effectively manage a significant and diverse portfolio of work. • Ability to analyse and think critically, quickly grasping complex issues and communicating these effectively. • Ability to interpret evidence from medical and other reports. • Understanding of the personal injuries claims and court awards systems, including the Personal Injuries Guidelines. • Excellent written and verbal communication skills – including preparation of reports, drafting correspondence and capability to present material in a clear, concise, comprehensive and convincing manner. • A team player with proven ability to contribute to organisational and strategic issues outside of the confines of the function. • Capable of working to tight deadlines. • Strong attention to detail & accuracy, ability to follow procedures with a focus on high quality outputs. • Experience in working with customers, with a focus on good customer outcomes. • Ability to work on one's own initiative, whilst being able to take direction. • Strong interpersonal skills and the ability to build relationships and engage with a range of different stakeholders. • Working knowledge of MS Office or similar. Desirable • Previous experience of working in a high-volume environment, with strong case management skills would be a significant advantage. • Knowledge and appreciation of the statutory, regulatory and policy framework under which the Injuries Resolution Board operates. • A competent understanding of the overall personal injuries system with an in-depth knowledge of the Personal Injuries Resolution Board Acts 2003 to 2022, the Personal Injuries Guidelines and other relevant legislation. • Knowledge and relevant experience of a role in any of the following settings: claims handling, insurance, administrative justice, quasi-judicial or regulatory body. • Experience of case management and having regard to fair procedures and due process. • Team Management skills – practical experience of managing staff, setting clear and realistic objectives and reviewing their performance. • A relevant third level qualification in a related area. Competencies for the Role • Teamwork & Team Leadership • Judgement, Analysis & Decision Making • Management & Delivery of Results • Interpersonal & Communication Skills • Specialist Knowledge, Expertise and Self-Development • Drive & Commitment to Public Service Value In addition to a highly competitive remuneration package, we offer access to the following: • Flexi time • Car Parking on site • Generous support for further education and development • Paid Maternity Leave • Paid Paternity Leave • Paid Sick Leave • 24/7 Employee Assistance Programme • Wellness events, talks & supports • Pension schemes • People-focused policies to support all life stages • Secure on-site bicycle parking & Cycle to Work Scheme • Tax Saver Travel Pass The offices are also on the Red Luas line and many Dublin Bus Routes. Successful candidates will be able to apply for Blended working. Terms & Conditions Tenure The Higher Executive Officer in the Injuries Resolution Board is a full-time position. There are two positions available on a permanent basis as a public servant, subject to satisfactory completion of the probationary period. Salary Scale €58,847 – €74,112 per year
Executive Officer
The Role: The Injuries Resolution Board is seeking suitably qualified applicants for the position of Executive Officer. The Board will, following an interview process, form two panels from which current and future vacancies at Executive Officer grade will be filled. Panel A: (Open competition) Panel B: (Confined to employees of the Injuries Resolution Board) These panels will have a lifespan of 18 months from their inception. One in three posts will be confined to employees of the Injuries Resolution Board (unless Panel B has been exhausted). All other vacancies will be filled from Panel A, based on merit. We anticipate interviews for this panel to be held in early February 2026, with immediate vacancies available. The Injuries Resolution Board works across a number of divisions, Operations (to include assessment and mediation functions), Finance, Corporate, Research, Communications, Business Support Services and ICT Services. The current vacancies are within the Board’s Assessment team. The successful candidates may be appointed to a claims handling position where they will be responsible for preparing files for assessment of compensation in personal injury claims. The Board may from time to time hire candidates from the panel for other functions and may redeploy staff to other functions and Directorates within the organisation. The role of Executive Officer will require strong case management skills, requiring the management of a portfolio of cases. The duties of the Executive Officer will be multifunctional and include the following: Case management of a portfolio of cases from application to resolution of the case. Provision of administration support throughout the Assessment for compensation process. Liaison with external providers and stakeholder such as solicitors, insurers, and medical service providers. Review of medical reports. Issuing of legal documentation as required under the Injuries Resolution Board Acts. Flexibility to respond to variations in workload. Contribute as part of a team to the development of and implementation of best practice in customer service and operational standards. Liaison with claim related practitioners and other teams/Departments within the organisation. Any other duties as are within the scope, spirit and purpose of the job as requested. Person Specification Essential Experience of managing a high-volume case load, achieving quality results and meeting goals and targets within strict legislative timebound constraints. An ability to review detailed, complex and non-routine documents and correspondence in a fair manner and make appropriate recommendations on required actions. Excellent communication skills, including written communication skills, with an ability to present written material in a clear, concise, and comprehensive manner. An ability to provide excellent customer service to both internal and external customers. Excellent interpersonal skills, including an ability to deal sensitively with others. Strong analytical skills, with proven ability to thoroughly review and analyse documents and/or evidence, with the ability to identify potential issues or gaps in evidence. An ability to adhere to, comply with and ensure adherence to processes and procedures. A High standard of personal integrity. A commitment to the delivery of quality public service. Evidence of ongoing professional and personal development. Desirable Understanding of the overall personal injuries claims and court awards systems, including the Personal Injuries Guidelines. Understanding of the types of compensation which are involved in a personal injury claim. Ability to interpret evidence from medical reports. Experience in a role that involved any of the following claim’s handling, insurance, high volume case management or an administrative justice or quasi-judicial body. A relevant third level qualification in a related area. Evidence of ongoing professional and personal development. Competencies for the Role Delivery of Results Teamwork Information Management and processing Interpersonal & Communication Skills Specialist Knowledge, Expertise and Self-Development Drive & Commitment to Public Service Values Salary scale Starting pay will be at the first point of the relevant salary scale unless pay on promotion rules apply. This rate applies to new entrants and will also apply to existing civil or public servants appointed on or after 6 April 1995 and is required to make a personal pension contribution. The Executive Officer Scale from 1 August 2025 Blended Working – Candidates will be able to apply for Blended Working arrangements. Annual Leave – The annual leave allowance for the position will be 23, rising to 24 after 5 years’ service and will increase with more service as outlined by the Public Service Stability Agreement. This allowance is subject to the usual conditions regarding the granting of annual leave in the public sector, is based on a five-day week and is exclusive of Ireland statutory public holidays. Hours Hours of attendance will be as fixed from time to time but will amount to not less than 35 hours excluding lunch (over a five-day week). The successful candidate will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of his/her duties subject to the limits set down in the working time regulations. The grade will attract the elective benefit of flexi time. Delivery of Results Takes ownership of tasks and is determined to see them through to a satisfactory conclusion. Is logical and pragmatic in approach, setting objectives and delivering the best possible results with the resources available through effective prioritisation. Constructively challenges existing approaches to improve efficient customer service delivery. Accurately estimates time parameters for project, making contingencies to overcome obstacles. Minimises errors, reviewing learning and ensuring remedies are in place. Maximises the input of own team in ensuring effective delivery of results. Ensures proper service delivery procedures/protocols/reviews are in place and implemented. Teamwork Consults and encourages the full engagement of the team, encouraging open and constructive discussions around work issues. Gets the best out of individuals and the team, encouraging good performance and addressing any performance issues that may arise. Values and supports the development of others and the team. Encourages and supports new and more effective ways of working. Deals with tensions within the team in a constructive fashion. Encourages, listens to and acts on feedback from the team to make improvements. Actively shares information, knowledge and expertise to help the team to meet its objectives. Information Management and Processing Effectively deals with a wide range of information sources, investigating all relevant issues. Understands the practical implication of information in relation to the broader context in which s/he works – procedures, divisional objectives etc. Identifies and understands key issues and trends. Correctly extracts and interprets numerical information, conducting accurate numerical calculations. Draws accurate conclusions and makes balanced and fair recommendations backed up with evidence. Interpersonal & Communication Skills Modifies communication approach to suit the needs of a situation or audience. Actively listens to the views of others. Liaises with other groups to gain co-operation. Negotiates, where necessary, in order to reach a satisfactory outcome. Maintains a focus on dealing with customers in an effective, efficient and respectful manner. Is assertive and professional when dealing with challenging issues. Expresses self in a clear and articulate manner when speaking and in writing. Specialist Knowledge, Expertise and Self Development Displays high levels of skills and expertise in own area and provides guidance to colleagues. Has a clear understanding of the role, objectives and targets and how they support the service delivered by the unit and Department or Organisation and can communicate this to the team. Leads by example, demonstrating the importance of development by setting time aside for development initiatives for self and the team. Drive & Commitment to Public Service Values Is committed to the role, consistently striving to perform at a high level. Demonstrates flexibility and openness to change. Is resilient and perseveres to obtain objectives despite obstacles or setbacks. Ensures that customer service is at the heart of own and team work. Is personally honest and trustworthy. Acts with integrity and encourages this in others.
Project and Administrative Support
Key Responsibilities 1. Project Administration Providing administrative support to Project Leads on a range of projects in the island of Ireland including but not limited to: • Assisting in developing project task plans and follow-up activities. • Working with project leads and corporate services to ensure the successful onboarding of new client funded projects, in accordance with CES guidelines. • Supporting project leads in managing project budgets and income recognition through the life cycle of the project. This includes supporting monthly project budget reports which monitor actual and forecasted time and costs vs budget and ensuring that third party project costs and expenses are recorded in our time management system. • Support senior managers and project leads in updating project and staff forecasts in our system to ensure real time accurate information is available on future staff team capacity and the tracking of individual projects vs budget. • Managing invoice timelines and preparation. • Events management – both online and in venues. • Gathering and processing data to inform stakeholder reports and the measurement of CES’s key performance indicators. • Assisting with formatting and production of reports, documents and presentations in Word, Excel, PowerPoint, etc. Maintaining and filing project documents. • Arranging in-house and online meetings, booking rooms, equipment, and catering. • Organising travel and accommodation arrangements for team members and associated personnel. 2. General Administration In addition to their work across project teams, the successful applicant will work closely with the Corporate Services and Finance teams to ensure that project administration complies with regulatory and financial requirements. Responsibilities include: • Management, oversight and updating of data protection activities in collaboration with Corporate Services Manager using software platform • Maintaining and updating health and safety policies and procedures to ensure they are compliant with legislation • Managing phone calls and correspondence (e-mail, letters, deliveries, packages etc.) • Managing CES office systems and contracts database, including SharePoint, time tracking and expenses system: Harvest - for accurate project reporting and cost tracking (training provided) • Assisting with HR activities, including supporting wellbeing initiatives and maintaining staff training log This list is not exhaustive and is likely to change over the lifetime of the contract. Person Specification Candidates must demonstrate how they meet these essential skills and experience criteria Essential Skills / Experience • Minimum of two years’ experience of working in a busy project support/administration role within a busy project office environment. • Experience of preparing project documents including action logs, presentations and reports, budget reports, time sheets and invoices. • High level of proficiency in Microsoft Office Suite - Word, Excel, PowerPoint, Outlook and Teams. • Experience of working in client focused, service-oriented organisations. • Highly developed interpersonal skills with an ability to communicate effectively with a wide range of stakeholders. • Self-motivated, effective team member with the ability to work on his/her own initiative. • Ability to prioritise work and meet deadlines, while producing work to a high standard. • Ability to represent the organisation appropriately. Desirable Skills/Competencies • Knowledge of public sector and voluntary services for children, young people, families and communities. • Knowledge of SharePoint document management and Harvest (or other time management software). Reporting to Director or senior staff with responsibility for a range of projects. Contract Term 2-year fixed term full time contract. Hours of Work The hours of work will be full-time (37.5 hours per week) Monday to Friday Location This position is based in CES’s offices in Dublin. CES is operating a hybrid working model and the post holder will be expected to be in CES offices in Dublin at least once a week. Due to the all-island nature of CES’ work, there will be a requirement to travel from time to time including to CES’s office in Belfast or to other locations in Ireland. Why apply for this post? • A competitive salary is offered, commensurate with skills and experience. An indicative range for this role is €34,000 to €42,000. • 25 days of annual leave • CES makes a matched contribution of up to 5% of annual salary to a designated pension scheme after completion of a probationary period. • Access to a range of flexible working options. • Excellent training and development opportunities. • Access to a focused employment wellbeing programme. • Cycle to Work Scheme supported. • Tax saver travel ticket scheme supported. • Opportunity to work on projects in other CES locations. • Opportunity to work towards meaningful social change in the not-for-profit sector.
