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We are currently seeking Utility Tariff Specialists with a minimum of 5 years' relevant work experience working (or consulting) in the energy, utility or other regulatory sectors & experience and comprehensive understanding of utility network tariff design and reform, and of associated model design and operation. The Position Job Title: Utility Tariff Specialist (Multiple Roles) Starting Salary: €74,031 (Salary scale: €74,031 - €107,795) Location: The Exchange, Belgard Square North, Tallaght, Dublin 24. Working Hours: 37.5 hours per week Hybrid working: Up to 3 days per week remote working available Closing Date: 12.00 noon, 19.10.2026 Tenure: Appointment will be on a permanent basis, subject to successful completion of the probationary period. About the Commission for Regulation of Utilities (CRU) The Commission for Regulation of Utilities (CRU) is Ireland's independent energy and water regulator. The work of the CRU impacts every Irish home and business, ensuring safe, secure and sustainable energy and water supplies for the benefit of all customers. Our Values are at the core of everything that we do. 1. Integrity: Trust is vital, so we act with integrity at all times and take balanced, evidence-based decisions that are fair and consistent. 2. Professionalism: We are professional in everything we do. We work as a team and always strive to develop our expertise. We are pragmatic and open to alternative processes. 3. Openness: We are committed to co-operation. We clearly explain who we are and what we do. Our processes are open, thorough and consider views from all stakeholders. We explain our decisions in clear language. 4. Accountability: We are accountable for our decisions and for the way we spend our resources. We are independent and open to scrutiny Find out more about the CRU at: https://www.cru.ie The Role of Utility Tariff Specialist The CRU’s Networks and Economic Regulation Division is responsible for the economic regulation of water, gas and electricity networks. The Division is responsible for: • regulating the activities of licensed electricity and gas distribution and transmission operators and asset owners, • approval of Uisce Éireann’s Water Charges Plan which reflects the CRU approved allowed revenue, connection charging policy and the approved tariff regime, • setting allowed revenues and annual tariffs within appropriate incentive frameworks to ensure that investment in networks is efficient and delivers the best outcome for customers, and • network tariff structures and their review and reform, including the current process to review the structure of electricity network use of system tariffs. Utility Tariff Specialists are subject matter experts, providing authoritative technical and policy advice, analysis and expertise to inform CRU decisions. The CRU is now seeking candidates for Utility Tariff Specialist roles in the Networks and Economic Regulation Division to perform work on policy, economic, technical and regulatory activities of the CRU. The CRU is seeking candidates to fill Utility Tariff Specialist roles in the following areas: • Provides expert analysis, modelling and advice on utility network tariff structure reform, design and associated tariff impacts in the context of an evolving policy environment, changing use of our regulated utility networks, and legal and regulatory objectives. As a Utility Tariff Specialist, you will be required to apply your technical expertise and professional experience to further the CRU’s strategic objectives. The CRU will provide you with ongoing support and training and there will be ample opportunity for professional development, allowing you to maximise your potential in shaping and implementing complex regulatory policy. Reporting to a relevant line Manager, the successful candidates will be part of a multi-disciplinary team involved in a varied role working to tight deadlines in a dynamic environment. You will provide expert analysis, modelling and advice on network tariff structure reform, design and associated impacts in the context of an evolving policy environment, changing use of our regulated utility networks, and legal and regulatory objectives. You will assess and recommend reforms to network tariff structures based on quantitative and qualitative analysis, economic theory and best practice. You will design and implement monitoring frameworks that provide necessary insight into the impact of utility network tariff reforms. Further details regarding the duties and responsibilities of a Utility Tariff Specialist are set out below. The CRU intends to hire two (2) Utility Tariff Specialists as part of this competition. In addition to filling these posts, a panel of suitable candidates may be established to fill similar roles within the organisation in the future. Duties and Responsibilities The CRU is inviting applications for these permanent positions, from qualified, experienced individuals with a range of experience in the relevant sector. Reporting to the relevant line Manager, as appropriate to the assigned area, the Utility Tariff Specialist will be responsible for: • Proactively leading assigned network tariff specialist work areas, applying subject matter expertise to policy, regulatory, market, technological and legal developments relevant to the CRU. • Identifying emerging opportunities, risks and recommendations, drawing on research, analysis, consumer insights and stakeholder perspectives to inform regulatory decision-making. • Developing and maintaining network tariff and customer impact models, including to assess network tariff structure reform options and their impacts on tariffs faced by network users and revenue recovery by regulated entities. • Identifying data, assumptions, scenarios and other inputs required to model network tariff structure reform options and designs. • Identifying and assessing the impacts of cost drivers on network tariffs and implications for network tariff structure reform and design. • Providing reasoned recommendations and advice regarding network tariff structure reform and design options and related matters, including based on modelling outputs, quantitative assessments, economic theory and best practice. • Drafting data and/or analysis requests for issue to regulated network entities to support network tariff modelling, design, reform and associated assessment of impacts arising. • Critically evaluating submissions from regulated network utilities and other CRU stakeholders regarding network tariffs, tariff structure/design and reform and related matters. • Implementing best practices to ensure utility network tariff and customer impact models and associated inputs and assumptions are robustly prepared and transparently documented. • Drafting user manuals and operating procedures regarding network tariff and customer impact models. • Preparing, reviewing and presenting consultation, information and decision papers to your Manager, Director, the Commission and the wider Senior Leadership Team, ensuring technical robustness, consistency and high-quality policy input. • Leading complex CRU projects, public consultations, regulatory policy development, the analysis of stakeholder feedback and associated stakeholder engagement. • Providing authoritative specialist advice and support to the Commission, Senior Leadership Team, line Manager and wider organisation on relevant regulatory issues. • Building and maintaining effective relationships across the CRU to support effective cross divisional working. • Building and maintaining effective relationships with industry participants, government bodies, consumer representatives and other stakeholders to support informed regulatory outcomes. • Participating in and reporting on taskforces, working groups and committees, providing specialist expertise and recommendations. • Mentoring and managing, as appropriate, colleagues, facilitating knowledge transfer and promoting best practice across relevant specialist areas. • Acting as technical lead in the management of external consultants, including developing tender specifications, evaluating submissions and project/contract management. • Carrying out such other functions as may be required from time to time to fulfil the business objectives of the CRU and as appropriate to the grade. While the successful candidate will be assigned to a particular team within the CRU, the role of the Utility Tariff Specialist is to contribute to the work of the wider Division/CRU in relation to their specialism. In this regard, the Utility Tariff Specialist can expect to apply their specialism and deliver outputs for a number of teams and divisions across the CRU. Qualifications and Experience Essential Requirements Candidates must have on or before the closing date for applications, the following: 1. An honours degree (NFQ Level 8 equivalent) in a relevant discipline (including but not limited to economics, finance, law, engineering, mathematics, statistics, public policy, etc.); 2. Minimum of 5 years' relevant work experience working (or consulting) in the energy, utility or other regulatory sectors; 3. Experience and comprehensive understanding of utility network tariff design and reform, and of associated model design and operation. Desirable Requirements 1. A postgraduate qualification (i.e., Master's or PhD) in a relevant discipline (including but not limited to economics, finance, law, engineering, mathematics, statistics, public policy, etc.); 2. As appropriate to the Utility Tariff Specialist area, experience of one or more of the following areas is desirable: • A high level of proficiency in Excel, • A high level of financial numeracy and excellent analytics skills both quantitative and qualitative, • Excellent verbal, written and interpersonal communication skills, • Experience of drafting documentation to communicate complex issues/information in a clear and concise manner, • Experience and understanding of the regulated energy sector in Ireland, • Developing and/or implementing policy in the energy, utility or other regulatory sectors; economic regulation, including the development of regulatory frameworks such as electricity and/or gas network charging arrangements, to improve consumer outcomes and protection, • Working within an energy regulator, utility company, consultancy, government body or other as relevant to the role, • Engaging with a broad range of stakeholders, • Working in a fast-paced environment. The Package Salary *Starting salary of €74,031 Salary scale: €74,031 - €107,795 • *Candidates should note that entry will be at the minimum point of the scale. • The rate of remuneration may be adjusted in line with the Government pay policy. • Candidates should note that different pay and conditions may apply if, immediately prior to appointment, the appointee is a serving civil or public servant. • Salary increments will be awarded annually, subject to satisfactory performance. Benefits • Attractive Defined Benefits Pension Scheme. • Opportunity to work remotely up to 3 days per week (with option to apply to work up to 6 weeks fully remote). • Access to the cycle-to-work scheme. • Opportunity for further education • 30 days of annual leave • 11 bank holidays/ public holidays. • Flexible working arrangements. • Tax saver Bus / Luas scheme available to assist with travel costs to and from work. • Access to CRU’s Employee Assistance Programme. The CRU will provide you with ongoing support and training, and there will be ample opportunity for professional development, allowing you to maximise your potential and progress your career. Application Process The CRU have engaged Cpl Ireland as a data processor to assist the CRU with this recruitment competition. Cpl Ireland will collect application information and assess suitability on behalf of the CRU. Information collected by Cpl Ireland will be kept for 12 months after the conclusion of the competition. Should you have any queries surrounding the application process, please contactCRU@cpl.ie. Application Procedure • To apply for this full-time opportunity, candidates must submit an application form for this opportunity before the closing date for applications – (Monday, 19th October 2026 - not later than 12pm noon) • As part of the application form, candidates will be required to upload a Cover Letter and C.V., which clearly demonstrate how they meet the key requirements of the role. • The application form can be found here - Career Opportunities | The Commission for Regulation of Utilities (CRU) (cpl.com) • Candidates must be eligible to work full-time in Ireland at the time of application. • The CRU do not reimburse any expenses incurred by candidates during the interview process. • Any candidate requiring any accommodation for the interview or other elements of the selection process should notify us at cru@cpl.ie so that appropriate arrangements can be made. Interview Process • Shortlisted candidates will be invited to attend an interview. • A two-stage interview process may apply. • Candidates may be asked to make a short presentation on a brief that will be forwarded prior to the interview. If a presentation is part of the interview, it must be submitted by the deadline given, or the interview will not take place. • Candidates may be contacted by CPL via email and/or telephone as part of the recruitment process. It is the responsibility of each candidate to monitor their emails/phones regularly and to ensure that they remain reachable for any communication related to their application. • Please note that for some roles, candidates who are successful at the first-round interview may be required to complete a psychometric assessment as part of the selection process, typically in advance of the final interview. The assessments are designed to provide additional insight into a candidate’s working style and preferences, which can enhance the interview panel's understanding during the final stage of the selection process. These assessments are designed to be unbiased, with no right or wrong answers, and the insights gathered will help inform the interview questions, ensuring a more tailored and effective dialogue in the final round. • The CRU assesses all applicants fairly based on the requirements for the role. Due to the high volume of applications, we receive for positions, we are unable to provide feedback to candidates who are not shortlisted for an interview. If you are shortlisted for interview, and are subsequently unsuccessful, you can request verbal feedback. • The CRU intends to establish a panel on foot of this general recruitment competition to fill future posts that may arise at this level within the CRU for a period of 12 months from the date of the first appointment from the panel. Equality, Diversity and Inclusion The CRU is an equal opportunities employer who are committed to supporting an inclusive and diverse workforce. We endeavour to create a culture where everyone has equal access to opportunities offered, and so reasonable accommodations will be provided, if required, during this process. Please contact CRU@cpl.ie, in confidence, should you require any assistance. Recruitment Privacy Notice The CRU Recruitment Privacy Notice sets out how we protect the privacy rights of job applicants and can be found on the Careers page on the CRU Website, or alternatively, you can contact CRU@cpl.ie, who will arrange for this to be sent directly to you.
Energy Policy Specialist
We are currently seeking Energy Policy Specialists with a minimum of 5 years' work experience working (or consulting) in the energy, utility or other regulatory sectors. The Position Job Title: Energy Policy Specialist Starting Salary: €74,031 (Salary scale: €74,031 - €107,795) Location: The Exchange, Belgard Square North, Tallaght, Dublin 24. Working Hours: 37.5 hours per week Hybrid working: Up to 3 days per week remote working available Closing Date: 12.00 noon, 19.10.2026 Tenure: Appointment will be on a permanent basis, subject to successful completion of the probationary period. About the Commission for Regulation of Utilities (CRU) The Commission for Regulation of Utilities (CRU) is Ireland's independent energy and water regulator. The work of the CRU impacts every Irish home and business, ensuring safe, secure and sustainable energy and water supplies for the benefit of all customers. Our Values are at the core of everything that we do. 1. Integrity: Trust is vital, so we act with integrity at all times and take balanced, evidence-based decisions that are fair and consistent. 2. Professionalism: We are professional in everything we do. We work as a team and always strive to develop our expertise. We are pragmatic and open to alternative processes. 3. Openness: We are committed to co-operation. We clearly explain who we are and what we do. Our processes are open, thorough and consider views from all stakeholders. We explain our decisions in clear language. 4. Accountability: We are accountable for our decisions and for the way we spend our resources. We are independent and open to scrutiny. The Role of Energy Policy Specialist Energy Policy Specialists are subject matter experts, providing authoritative technical and policy advice, analysis and expertise to inform CRU decisions. The CRU is now seeking candidates for Energy Policy Specialist roles in the Decarbonisation Division to perform work on policy, economic, technical and regulatory activities of the CRU. The CRU is seeking candidates to fill Energy Policy Specialist roles in the following areas: • Onshore Connections (Electricity) – 1 post Provides expert analysis and strategic advice on electricity connections policy, onshore electricity connections (generation, storage and demand), network access arrangements, connection processes, and regulatory developments in support of decarbonisation objectives. • Offshore Wind and Interconnection (Electricity) - 1 post Provides expert analysis and strategic regulatory advice on offshore renewable energy, electricity interconnection policy, and, supporting the development of effective regulatory arrangements. The CRU intends to hire two (2) Energy Policy Specialists as part of this competition. In addition to filling these posts, a panel of suitable candidates may be established to fill similar roles within the organisation in the future. Find out more about the CRU at: https://www.cru.ie/ Duties and Responsibilities The CRU is inviting applications for these permanent positions, from qualified, experienced individuals with a range of experience in the relevant sector. Reporting to the relevant line Manager, as appropriate to the assigned area, the Energy Policy Specialist will be responsible for: • Proactively leading assigned energy policy specialist areas, applying subject matter expertise to policy, regulatory, market and technological developments relevant to the CRU. • Identifying emerging opportunities, risks and recommendations, drawing on research, analysis, consumer insights and stakeholder perspectives to inform regulatory decision-making. • Preparing, reviewing and presenting consultation, information and decision papers to the Commission, ensuring technical robustness, consistency and high-quality policy input. • Leading and contributing specialist expertise to complex CRU projects, public consultations, regulatory policy development and the analysis of stakeholder feedback. • Providing authoritative specialist advice and support to the Commission, Senior Leadership Team and wider organisation on relevant regulatory issues. • Building and maintaining effective relationships with industry participants, government bodies, consumer representatives and other stakeholders to support informed regulatory outcomes. • Participating in and reporting on taskforces, working groups and committees, providing specialist expertise and recommendations. • Mentoring colleagues, facilitating knowledge transfer and promoting best practice across relevant specialist areas. • Management of external consultants, including developing tender specifications, evaluating submissions and project/contract management. • Carrying out such other functions as may be required from time to time to fulfil the business objectives of the CRU and as appropriate to the grade. While the successful candidate will be assigned to a particular team within the CRU, the role of the Energy Policy Specialist is to contribute to the work of the wider Division/CRU in regard to their specialism. In this regard, the Energy Policy Specialist can expect to apply their specialism and deliver outputs for a number of teams and divisions across the CRU. Qualifications and Experience Essential Requirements Candidates must have, on or before the closing date for applications, the following: 1. An honours degree (NFQ Level 8 equivalent) in a relevant discipline (including but not limited to economics, finance, law, engineering, mathematics, statistics, public policy, etc.); 2. Minimum of 5 years' work experience working (or consulting) in the energy, utility or other regulatory sectors. Desirable Requirements: 1. A postgraduate qualification (i.e., Master's or PhD) in a relevant discipline (including but not limited to economics, finance, law, engineering, mathematics, statistics, public policy, etc.); 2. As appropriate to the Energy Policy Specialist area, candidates may have experience of one or more of the following: • developing and/or implementing policy in the energy, utility or other regulatory sectors; • economic regulation, including the development of regulatory frameworks such as electricity and/or gas network charging arrangements, to improve consumer outcomes and protection; • working within an energy regulator, transmission or distribution network operator, utility company, consultancy, government body or other as relevant to the role; • engaging with a broad range of stakeholders; • using advanced quantitative modelling tools and data analytics. The Package Salary *Starting salary of €74,031 Salary scale: €74,031 - €107,795 • *Candidates should note that entry will be at the minimum point of the scale. • The rate of remuneration may be adjusted in line with the Government pay policy. • Candidates should note that different pay and conditions may apply if, immediately prior to appointment, the appointee is a serving civil or public servant. • Salary increments will be awarded annually, subject to satisfactory performance. Benefits • Attractive Defined Benefits Pension Scheme. • Opportunity to work remotely up to 3 days per week (with option to apply to work up to 6 weeks fully remote). • Access to the cycle-to-work scheme. • Opportunity for further education • 30 days of annual leave • 11 bank holidays/ public holidays. • Flexible working arrangements. • Tax saver Bus / Luas scheme available to assist with travel costs to and from work. Access to CRU’s Employee Assistance Programme. The CRU will provide you with ongoing support and training, and there will be ample opportunity for professional development, allowing you to maximise your potential and progress your career. Application Process The CRU have engaged Cpl Ireland as a data processor to assist the CRU with this recruitment competition. Cpl Ireland will collect application information and assess suitability on behalf of the CRU. Information collected by Cpl Ireland will be kept for 12 months after the conclusion of the competition. Should you have any queries surrounding the application process, please contact CRU@cpl.ie. Application Procedure • To apply for this full-time opportunity, candidates must submit an application form for this opportunity before the closing date for applications – (19.10.2026 - not later than 12 noon) • As part of the application form, candidates will be required to upload a Cover Letter and C.V., which clearly demonstrate how they meet the key requirements of the role. • The application form can be found here - Career Opportunities | The Commission for Regulation of Utilities (CRU) (cpl.com) • Candidates must be eligible to work full-time in Ireland at the time of application. • The CRU do not reimburse any expenses incurred by candidates during the interview process. • Any candidate requiring any accommodation for the interview or other elements of the selection process should notify us at cru@cpl.ie so that appropriate arrangements can be made. Interview Process Shortlisted candidates will be invited to attend an interview. • A two-stage interview process may apply. • Candidates may be asked to make a short presentation on a brief that will be forwarded prior to the interview. If a presentation is part of the interview, it must be submitted by the deadline given, or the interview will not take place. • Candidates may be contacted by CPL via email and/or telephone as part of the recruitment process. It is the responsibility of each candidate to monitor their emails/phones regularly and to ensure that they remain reachable for any communication related to their application. • Please note that for some roles, candidates who are successful at the first-round interview may be required to complete a psychometric assessment as part of the selection process, typically in advance of the final interview. The assessments are designed to provide additional insight into a candidate’s working style and preferences, which can enhance the interview panel's understanding during the final stage of the selection process. These assessments are designed to be unbiased, with no right or wrong answers, and the insights gathered will help inform the interview questions, ensuring a more tailored and effective dialogue in the final round. • The CRU assesses all applicants fairly based on the requirements for the role. Due to the high volume of applications, we receive for positions, we are unable to provide feedback to candidates who are not shortlisted for an interview. If you are shortlisted for interview, and are subsequently unsuccessful, you can request verbal feedback. • The CRU intends to establish a panel on foot of this general recruitment competition to fill future posts that may arise at this level within the CRU for a period of 12 months from the date of the first appointment from the panel. Equality, Diversity and Inclusion The CRU is an equal opportunities employer who are committed to supporting an inclusive and diverse workforce. We endeavour to create a culture where everyone has equal access to opportunities offered, and so reasonable accommodations will be provided, if required, during this process. Please contact CRU@cpl.ie, in confidence, should you require any assistance. Recruitment Privacy Notice The CRU Recruitment Privacy Notice sets out how we protect the privacy rights of job applicants and can be found on the Careers page on the CRU Website, or alternatively, you can contact CRU@cpl.ie, who will arrange for this to be sent directly to you.
Analyst
We are currently seeking analysts with a minimum of 1 year’s relevant experience working within an energy, safety, water, process industry or a related sector. The Position Job Title : Analyst Starting Salary : *€44,678 (Salary scale: €44,678 - €63,230) *Please see below for further information. Location : The Exchange, Belgard Square North, Tallaght, Dublin 24. Working Hours : 37.5 hours per week Hybrid working : Up to 3 days per week remote working available Closing Date : 12.00 noon, Monday, 19th October, 2026. Tenure : Appointment will be on a permanent basis, subject to successful passing of the probationary period. The Role of Analyst We are seeking candidates with experience in economics, engineering, legal, public policy and other relevant fields to fill posts in the following areas: Security of Supply and Wholesale Ensuring a secure energy transition to 2030, delivering on our 80% renewable electricity target and overseeing the wholesale all-island Single Electricity Market (SEM) in co-operation with the Utility Regulator in Belfast. Networks and Economic Regulation Working with Uisce Éireann and energy companies, enhancing the CRU’s economic regulation of these critical networks, ensuring that they support customers, underpin economic growth and play a transformational role in climate change adaptation and mitigation. Customer Policy and Protection (incl. Legal) Empowering and protecting customers, overseeing competition and consumer protection across Ireland’s energy retail markets and playing an important role in supporting the National Energy Affordability Taskforce. The Legal, Compliance and Enforcement teams are also part of this Division, providing legal advice and support and compliance and enforcement duties across the organisation on a broad range of regulatory and corporate matters. Energy Safety Regulating safety of gas (networks, supply, storage, use and liquefied petroleum gas distribution), petroleum (upstream onshore and offshore exploration and production of hydrocarbons), gas installers and electrical contractors. Decarbonisation Delivering new CRU regulatory frameworks for offshore renewables, green hydrogen, district heating and other new technologies and leading cross-cutting decarbonisation projects, including electricity connection policy, interconnector regulation and Projects of Common Interest. Operations and Organisational Development Supporting and empowering the CRU teams to achieve outcomes in our Strategic Plan in the areas of process improvement, finance and governance, human resources, information technology, and communications. Duties and Responsibilities Reporting to a manager, the successful candidate will be involved in a varied role working to tight deadlines in a dynamic environment. CRU Analyst roles typically include activities such as: Equality, Diversity and Inclusion The CRU is an equal opportunities employer who are committed to supporting an inclusive and diverse workforce. We endeavour to create a culture where everyone has equal access to opportunities offered, and so reasonable accommodations will be provided, if required, during this process. Please contact cru@cpl.ie , in confidence, should you require any assistance. Recruitment Privacy Notice The CRU Recruitment Privacy Notice sets out how we protect the privacy rights of job applicants and can be found on the Careers page on the CRU Website, or alternatively, you can contact CRU@cpl.ie , who will arrange for this to be sent directly to you.
Clerical Officer
COMPETENCY Planning and Organising Work • Delivers a high standard of service • Manage time and work effectively • Demonstrates Organisational skills • Takes initiative and is open to taking on new challenges or responsibilities. Customer Focus • Demonstrate positive customer service attitude • Represents the organisation positively and professionally when dealing with members of the public and other stakeholders • Is respectful, courteous, and professional and remains composed even in challenging situations Team Working • Develop and maintain good working relationships within team • Works as part of a team to ensure delivery of plans and schedules • Demonstrate dignity and respect for colleagues • Understand own role and personal contribution within a team Personal Effectiveness • Personal motivation – strives to perform at a higher level • Maintain a positive, constructive and enthusiastic attitude to their role. • Takes responsibility for delivering quality work in a timely manner • Ensures accuracy and high standards in work delivered Communicating Effectively • Communicate clearly • Actively listens and tries to understand needs and perspectives of others • Effective written and verbal skills Local Authority Knowledge • Demonstrate knowledge and understanding about the local authority and the services it provides • Demonstrate knowledge of the role of the Councillors/Elected Members QUALIFICATIONS CHARACTER: Each candidate shall be of good character. HEALTH: Candidates must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. EDUCATION, EXPERIENCE ETC: Each candidate must, on the latest date for receipt of completed application forms must:- i. have obtained at least Grade D (or a Pass), in Higher or Ordinary Level, in five subjects from the approved list of subjects in the Department of Education Established Leaving Certificate examination or Leaving Certificate Vocational Programme, or ii. have obtained a comparable standard in an equivalent examination, or iii. have at least two years previous service in the office of Clerical Officer, Clerk Typist under a local authority, or Health Board in the State, or iv. have satisfactory relevant experience which encompasses demonstrable equivalent skills. In the event that an offer of employment is made, the candidate will be required to submit all relevant Educational Qualifications in order to meet the requirements above. PARTICULARS OF OFFICE The office is wholetime, permanent and pensionable. SALARY: €31,935 - €33,702 - €34,140 - €35,021 - €36,312 - €37,603 - €38,895 - €39,833 - €40,897, €42,128 - €43,004 - €44,227 - €45,456, €47,770, €49,413 (LSI) Rates as at the 1st June 2026 Entry point to this scale will be determined in accordance with Circulars issued by the Department of the Housing, Local Government and Heritage. In accordance with Departmental Circular letter EL 02/2011, a person who is not a serving local authority employee on or after 1st January 2011, will enter the scale for the position at the minimum point. Rate of remuneration may be adjusted from time to time in line with Government Policy. The salary shall be fully inclusive and shall be as determined from time to time. Holders of the office shall pay to the Local Authority any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their office or in respect of any services, which they are required by or under any enactment to perform. SUPERANNUATION CONTRIBUTION: Persons who become pensionable officers of a Local Authority who are liable to pay the Class A rate of PRSI contribution will be required in respect of their superannuation to contribute to the Local Authority at the rate of 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependent or qualified children). Persons who become pensionable officers of a Local Authority who are liable to pay the Class D rate of PRSI contribution will be required in respect of their superannuation to contribute to the Local Authority at the rate of 5% of their pensionable remuneration. All persons who become pensionable officers of a Local Authority will be required in respect of the Spouses and Children’s Contributory Pension Scheme to contribute to the Local Authority at the rate of 1.5% of their pensionable remuneration in accordance with the terms of the scheme. RETIREMENT: New Entrants recruited to the Public Service on or after 1 January 2013 Pensionable public servants (new joiners) recruited to the Public Service for the first time on or after 1 January 2013 (the commencement date of the Single Scheme) will be members of the Public Service Pensions (Single Scheme and Other Provisions) Act 2012. Pension age Minimum pension age is linked to the State Pension age which is currently 66 but may be subject to change. Compulsory retirement age Scheme members must retire at the age of 70. In all other cases, staff recruited on or after 1 January 2013 who were employed in the Public Service on 31 December 2012 or within a period prior to 31 December 2012 not exceeding 26 weeks will retain their existing pension scheme terms and conditions. In certain circumstances, e.g. where the public servant was on secondment or approved leave or remains on the same contract of employment, the 26-week rule does not apply. Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department Finance Circular 12/09 that retirees, under that Scheme, are debarred from applying for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department Finance Circular 12/09 that retirees, under that Scheme, are debarred from applying for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. HOURS OF WORK All new entrants to the Local Authority sector and any individuals on new appointments or promotion will work 35 hours per week. PROBATION: When a person is not already a permanent officer of a Local Authority within the public service Ireland and is appointed to a permanent office the following provisions shall apply, that is to say. a. There shall be a period after such appointment takes effect during which such person shall hold office on probation. b. Such period shall be one year. c. Such person shall cease to hold such office at the end of the period of probation unless, during such period, the Chief Executive has certified that the service of such person in such office is satisfactory. ANNUAL LEAVE Annual leave entitlement for the position of Clerical Officer is 27 days per annum in accordance with Department of Environment, Community and Local Government Circular LG(P) 07/2011. DUTIES: The duties shall be such clerical/administrative duties as may be assigned to the employee from time to time by Dún Laoghaire-Rathdown County Council. They shall include the duty of deputising for other officers of the Local Authority when required. The duties shall also include such duties as may be assigned in relation to the area of any other Local Authority. The duties of the post include but are not limited to, the following: • Providing clerical and administrative support within any Department/Section of the Council; • Working as part of a team in the delivery of services; • Communicating and liaise with team members, supervisors, members of the public and others in relation to operational matters in their section or area of work; • Providing the highest quality standards in customer service at all times; • Public counter/reception work; • Using Information Technology on a daily basis including standard office packages and financial management systems; • Maintaining high quality records in a thorough and organised manner; • Checking all work thoroughly to ensure it is completed to a high standard; • Carrying out routine accounts work; • Approaching work in a careful and methodical manner, displaying accuracy at all times; • Creating and maintain any records, reports and returns as required; • Ensuring compliance with organisational policies and procedures; • Organising and facilitating internal and external meetings; • Completing all essential training successfully; • Participating in the Performance Management Development System; • Liaising with and responding to other local authorities, government departments and statutory agencies where required; • Undertaking any other duties of a similar level and responsibility, as may be required, or assigned, from time to time. The particular duties and responsibilities attached to the post may vary from time to time, without changing the general character of the duties or level of responsibilities entailed. The post holder may therefore be required to perform duties appropriate to the post, other than those detailed above, and to take instructions from and report to, an appropriate Officer or such designated Officer as may be assigned from time to time by the Council. The duties of the office are to give the local authority and (a) such other local authorities or bodies, for which the Chief Executive, is Chief Executive, and (b) to any other local authority or body with which an agreement has been made by the local authority or by any of the authorities or bodies mentioned in sub-paragraph (a) of this paragraph, under the direction and supervision of the appropriate professional officer, such planning services of an advisory, administrative, supervisory or executive nature as may be required by any Local Authority or body hereinbefore mentioned in the exercise and performance of any of its powers, functions and duties including the duty of assisting the Director of Services or other authorised officer, as appropriate, in the supervision of the planning and cognate services of any of the foregoing local authorities or bodies and, when required to do so, to perform the duty of acting for the appropriate professional officer of higher rank during the absence of such officer of higher rank. LOCATION & RESIDENCE Holders of the office shall reside in the district in which their duties are to be performed or within a reasonable distance thereof. Dun Laoghaire-Rathdown County Council reserves the right to assign Employees to any premises in use by the Council, now or in the future subject to reasonable notice. Citizenship Candidates must, by the date of any job offer, be: a. Be a citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b. Be a citizen of the United Kingdom (UK); or c. Be a citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d. Be a non-EEA citizen who has permission to work in Ireland without restriction (e.g. Stamp 4 or Stamp 1G); or e. Be a non-EEA citizen who is a spouse or child of an EEA, UK or Swiss citizen and has a Stamp 4 permission; or f. Be a person awarded international protection under the International Protection Act 2015, or a family member entitled to remain in the State as a result of family reunification, with a Stamp 4 permission; or g. Be a non-EEA citizen who is a parent of a dependent Irish citizen child and has been granted residence permission (typically Stamp 4); or h. Be a non-EEA citizen who holds, or is eligible to obtain, a valid Irish employment permit (e.g. Critical Skills Employment Permit or General Employment Permit).
Workflow Quality and Governance Coordinator
Grade and SalaryF (€40,960-€61,440) Job Description We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered. The Workflow Functional Area is responsible for the management and monitoring of all outdoor work through the full work order lifecycle from planning to closure. This includes overseeing the initiation, dispatch and progression of work orders, processing of service requests, allocating adequate resources, identification of bundling opportunities, identification of work pre-requisites, creation of work orders to be progressed and dispatched to the field, the management of the logistics and stores to enable effective and efficient inventory control, Outage notification & processing and complaint resolution. Reporting to the Workflow Quality and Governance Advisor, the Workflow Quality and Governance Coordinator will help drive forward a culture of quality improvement, ensuring the Workflow team are consistently operating to a high standard. The Quality Workflow and Governance Coordinator will play an important role in helping optimise productivity and maintaining standards and processes within the Workflow team through effective data governance. Main Duties and Responsibilities: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Workflow Quality and Governance Advisor
Grade and Salary E (€50,223-€75,334) Job Description We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered. The Workflow Functional Area is responsible for the management and monitoring of all outdoor work through the full work order lifecycle from planning to closure. This includes overseeing the initiation, dispatch and progression of work orders, processing of service requests, allocating adequate resources, identification of bundling opportunities, identification of work pre-requisites, creation of work orders to be progressed and dispatched to the field, the management of the logistics and stores to enable effective and efficient inventory control, Outage notification & processing and complaint resolution. Reporting to the Workflow Quality and Governance Technical Lead, the Workflow Quality and Governance Advisor will drive forward a culture of quality improvement returning to the department from the field and projects, ensuring the Workflow team are consistently operating to a high standard. The Quality Workflow and Governance Advisor will play an important role in optimising productivity and maintaining standards and processes within the Workflow team through effective data governance. Main Duties and Responsibilities: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
ICC Production Planning and Demand Technical Lead
Grade and SalaryD (€62,259 - €93,388)* Job Description We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: The Asset Operations functions form the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operational Control Function has responsibility for developing, implementing, and managing the activities of key technical teams and infrastructure, which provide expertise and excellence on a national basis in collaboration with, and complementary to, the Regional and Local delivery of routine front-line water and wastewater services. The Integrated Operations team monitor the performance of the operating environment, ensuring risks to service continuity are identified and managed and that the Customer first approach is at the forefront of Asset Operations activities. This will include the performance of the asset base, optimising production and managing network integrity during interventions. The National Operations Management Centre is responsible for providing centralised and standardised oversight of the operation of Uisce Éireann ’s Assets on a 24/7/365 basis. This function delivers a key role in ensuring that risk is mitigated and frontline operations staff are provided with leading insights and support to assist in delivering safe and consistent services to Customer. Reporting to the ICC Business Support Manager, the ICC Production Planning and Demand Technical Lead will be a key member of the National Operations Management Centre (NOMC) team within the Asset Operations function. The role is responsible for overseeing short-term water production planning and ensuring that storage and demand across Ireland's water supply network are effectively managed. This role requires a high degree of collaboration with regional operations teams, production teams across Ireland and the Dublin region, Water Asset Strategy, and key stakeholders. The individual will need to have a strong technical background, excellent leadership skills, and the ability to drive coordination and decision-making across multiple teams. Main Duties and Responsibilities:
ICC Business Support Analyst
We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: The Asset Operations functions form the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operational Control Function has responsibility for developing, implementing, and managing the activities of key technical teams and infrastructure, which provide expertise and excellence on a national basis in collaboration with, and complementary to, the Regional and Local delivery of routine front-line water and wastewater services. The Integrated Operations team monitor the performance of the operating environment, ensuring risks to service continuity are identified and managed and that the Customer first approach is at the forefront of Asset Operations activities. This will include the performance of the asset base, optimising production and managing network integrity during interventions. The Intelligent Control Centre is responsible for providing centralised and standardised oversight of the operation of Uisce Éireann ’s Assets on a 24/7/365 basis. This function delivers a key role in ensuring that risk is mitigated and frontline operations staff are provided with leading insights and support to assist in delivering safe and consistent services to Customers. The ICC Business Support Analyst will report to the ICC Business Support Manager and will be responsible for providing a high-level of administrative support through a number of key activities including; data collation and analysis, preparing reports and presentations for a variety of audiences, and support for various internal activities within the ICC and Asset Operations. Main Duties and Responsibilities:
Clerical Officer
Role Summary: The Clerical Officer provides efficient clerical and administrative support within SOLAS, handling varied tasks across different units. The role delivers strong customer service to internal and external stakeholders and works collaboratively to achieve team goals and deliver quality service. Key Tasks/Responsibilities: The successful candidate will: • Provide a high level of clerical services using Microsoft Office products and in-house computerised systems. • Act as a first point of contact for face-to-face, telephone and written communication with customers both internally and externally, on general or unit-based queries. • Roster duties on dedicated call-centre lines where necessary. • Prepare and issue correspondence for internal and external use. • Maintain all necessary records - including electronic back-ups which are related to the unit. • Support the checking, processing, editing, filing and retrieving information both electronically and manually. • Validate, reconcile and process payment of invoices and accounts in line with relevant procurement procedures. • Schedule and organise meetings and events including diary management. • Liaise with other units within SOLAS in pursuit of information to ensure the smooth running of the unit. • Ensure a high level of customer service. • Compile stock takes, ordering of equipment and office supplies. • Undertake projects and collation of data for the work of the unit. • Assist in the maintenance and improvement of Quality Systems. • Carry out any other duties/project work which may be specified from time to time. Requirements: Essential: • NFQ/QQI Level 4 standard of education is the minimum standard required and/or relevant work experience • Minimum of 2 years relevant administration experience. • Previous experience in a call-centre or client relationship management environment, such as retail or hospitality. • Previous experience with data entry or maintenance of numerical databases/spreadsheets • Ability to take direction/follow instruction and be flexible in their approach to work by organising and prioritising work effectively. • Ability to work on their own initiative, in an independent environment. • Ability to organise, plan, schedule and follow-up in a timely manner. • Ability to multi-task and prioritise tasks within a busy work environment. • Good communication skills, and able to respond to queries in a confident manner, both written and verbal. • Good numerical abilities and attention to detail. • Highly motivated to make a positive contribution to the provision of SOLAS services. • Appropriate ICT skills, e.g. proficiency in Word, Excel, Access, PowerPoint, Outlook, Teams or other relevant systems. • Ability to work independently and as part of a team. Desirable: • Experience in financial, procurement, HR, data or CRM systems or databases • Experience working in a deadline-driven environment. • Knowledge of SOLAS and its services, and/or the Further Education sector. • Basic web maintenance experience. • Basic report writing skills. • Evidence of self-development.
Support, People and Workplace (Receptionist / PA)
Job Purpose The Receptionist & Administrative Support is the first point of contact for visitors, staff, industry stakeholders, public representatives, and Government officials visiting Fáilte Ireland Head Office. The role is responsible for delivering a professional, courteous and efficient reception service, ensuring an excellent visitor experience while maintaining the highest standards of customer service, confidentiality and professionalism. In addition, provide high-quality administrative and coordination support to two Directors, through effective diary management, correspondence handling and coordination of meetings and events and any other tasks as required. This role will report into the Manager, People and Workplace. Job Description Primary Objectives/Key Responsibilities: Receptionist As the welcoming first point of contact for clients, visitors, stakeholders, and colleagues in Fáilte Ireland’s head office in Amiens Street, this role will support the smooth and efficient operation of the organisation’s front‑of‑house administrative functions. **Office Location: ** Full-time, Monday to Friday, 9.00am to 5.00pm, based full time in Fáilte Ireland Head Office, Amiens Street. Selection Process: Shortlisting will be based on applications and the selection process may involve two competency based interviews. A panel of successful candidates may be formed following the selection process. Interview Attendance Requirement: Candidates must be available to attend two in-person interviews at Áras Fáilte, 88-95 Amiens Street, Dublin 1, D01 WR86, on the date specified by Fáilte Ireland. Anticipated interview date for Round 1 is the 29th October 2026. Fáilte Ireland is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of the workforce. We encourage you to reach out to us directly at recruitment@failteireland.ie should you require assistance or reasonable accommodation during the recruitment process.
