Civil Service jobs in Dublin
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Team Operations | Contract type Full Time Permanent About Mitie Mitie Ireland is a leading facilities management, consultancy and professional services company. We offer a range of specialist services including technical services, security, cleaning, industrial cleaning, energy and sustainability, and professional consultancy. Our breadth and depth of services and expertise means that we can help to increase efficiencies, reduce costs, increase sustainability, and improve performance for our clients. We work with a wide range of private and public clients to create great work environments. At the 2025 Facilities Management Awards, our outstanding work was recognised with awards for ‘Client and Service Provider’, ‘Best People Development’ and ‘Excellence in Health & Safety’. Mitie Ireland also won Facilities Management Company of the Year at the recent Chambers Ireland in Business Awards 2024. Mitie have been awarded the IBEC Keep Well Mark in 2021, 2022, 2023 and 2024 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland. Mitie are the first FM company to achieve the KeepWell mark for employee wellbeing. We are proud of our diverse workforce and like to recognise our people through various reward and recognition schemes, as well as through learning and development. We are Mitie, the future of high-performing places. An overview: Using scheduling software and processes, the Planner will ensure all preventative maintenance and logged reactive task work is assigned, carried out and closed to achieve first time fix with the aim of ensuring the job is attended within the specified SLAs in line with business procedures. Once attendance has been met, the Planner will also manage the completion of the job as well as ensuring that all required documentation is completed in line with business procedures and processes. Key responsibilities: Ensure all reactive, remedial, planned, and quoted works are scheduled, issued, and managed through to completion with supporting paperwork/certification. Ownership of tasks from “Pending Acceptance” to “Complete” status in line with Business procedures and processes to assign, reassign, remove, push through etc as necessary. Hitting completion deadlines on CAFM System. Support Management and Operations teams in Contract delivery and escalate issues with specific jobs or suppliers promptly. Manage a close relationship with suppliers to ensure the timely delivery of documentation for planned tasks. Review PPM backlogs, update tasks, provide mitigation and issue relevant comms to Management and Operations staff. Follow up open P1’s and P2’s for updates to close out efficiently, again keeping both internal and external clients updated. Generate, issue and communicate End of Shift handover report to Out of hours & Management teams Respond to queries, enquiries, and escalations from the helpdesk team and Facilities Mangers Run and issue bespoke client specific reports and or business reports to support the operations team Contribute to team through training colleagues, cross training, cover, attending meetings etc. Accurately record all job-related information on the appropriate IT systems and Log note all activity against tasks in the bespoke CAFM system Manage and communicate access requests. Effective ‘chase’ of suppliers for progress information from within SLA Deal with communications in a professional and prompt manner. Identify opportunities to improve performance and work with the operations teams to implement change. Any other associated tasks that may be required from time to time and ad-hoc tasks as requested. About you: Excellent PC knowledge – MS Office Suite required. Familiarity with CAFM systems and scheduling tools desirable Strong accuracy and attention to detail skills Logical thinking Strong organisation and administration skills Experience in a technical FM business including PPM operations, compliance, and H&S Management a distinct advantage. Attributes Enthusiastic with positive “can do” approach. Reliable & Flexible Customer & People-focused Calm nature – even temperament You will be a team player who enjoys collaborating with people. You will have the ability to interact and communicate as appropriate with your audience, which will encompass colleagues, engineers, contract and performance managers and third-party suppliers. Benefits include: Free Virtual GP Service 22 days Annual Leave Mi Recognition (Thanking employees for a job well done ranging from €25 - €250) Talent Referral Scheme (Earn €100 - €3000 for referring a friend to Mitie) Mi Deals (Fantastic savings at high street stores) Long service awards (Ranging from €50-€300) 10% health insurance discount for employees who join under the MITIE plan A non-contributory life assurance scheme Personal Retirement Savings Account (PRSA) scheme Employee Assistance Programme (EAP) Save as you Earn Scheme (a risk-free savings plan that allows you to buy Mitie shares at a special discount) Bike2Work Scheme Tax Saver Scheme Learning & development (access to 200 courses on our L&D platform) CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Property Services Officer
Responsible/Reporting to: Head of Housing and Property Management Job purpose: To work with HAIL’s Property Services Manager to ensure all necessary property services are delivered to a high standard. This will include but not limited to defect diagnosis, property inspections, snagging, response repair diagnosis and management of stock condition surveys, building survey reports, contract administration and providing property support to staff. Salary Scale: Starting Salary €43,416 - €54,220.80 (dependent on experience) Job Information: This is a full time post, 35 hours per week over five days, Monday to Friday. Some evening work may be required. Our Values CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Clinical Midwife Manager, Community Midwifery Services
Clinical Midwife Manager 3 Community Midwifery Services Full-time Permanent Contract The post holder will have a pivotal role in the development, co-ordination and management of activity and resources within the area of Community Midwifery Services which includes Domino/Homebirth Service, Early Transfer Home Programme, and External Antenatal Clinics. The successful candidate will:
Customer Services Administrator
Salary: €35,000 per year Duties The successful candidate will have the ability to communicate to those with technical issues in easy-to-understand language Other information Why work with us At the RCPI we value our employees and believe our talented team is the foundation of the Colleges success. That is why we aim to provide them with support and a range of benefits and services to create a work-life balance that suits you.: Leave: We offer 21 days annual leave with an additional 3-4 college days as well as long service leave to all employees. We also provide support for staff with Maternity, Sick, Parents, and Parental leave. Wellbeing: AnEmployee Assistance Programme with Spectrum Life is available to all staff members as well as annual flu vaccine. Flexible Hybrid working model: The RCPI offer a flexible 35-hour-a-week hybrid working model for all employees from their start date, giving staff the autonomy to work from home combined with time spent onsite. Pension: A defined contribution pension scheme of 3.33% Employee contribution and 6.66% RCPI contribution is offered to every employee upon completion of probationary period. Flexible Benefit: Pro-rata €1,000 annual flexible benefit upon completion of a successful probatory period. Life Assurance: 4 times your annual salary. Learning & Development : We offer CPD options including study leave and unlimited access to LinkedIn Learning. Diversity and Inclusion: RCPI recognises the importance of equality, diversity, and inclusion. We were recently awarded a Silver accreditation from Investors in Diversity. We are an open and inclusive organisation that celebrates and welcomes diversity. We lead initiatives that support, promote and demonstrate a culture of mutual respect, inclusivity, and diversity, as outlined in our Diversity and Inclusion policy.
Customer Service Administrator
Zurich Life Assurance plc is looking for an Customer Services Administrator to focus on understanding and responding to what matters to customers. We are looking for a highly motivated individual with excellent communication skills. Successful candidates will gain a thorough knowledge of the workings of a life office by working in a dynamic environment handling queries and requests relating to products which range across Corporate and Individual Pensions, Investments & Protection Plans. Initially, due to the nature of the role full time attendance in the office will be required but over time it will evolve into a hybrid based role. Please talk to us at interview about the flexibility you may need. This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need. Your Role As an Customer Services Administrator your main responsibilities will include, but not necessarily be limited to, the following: • Ensuring that our customers come first is a key responsibility of the role • Dealing with clients/members and brokers/employers and other stakeholders over the phone • Processing a number of client/member requests through the new business stage / life cycle of their policies. This will involve ensuring that requests are processed in accordance with product rules and the company's processes and procedures • Complaints handling • Interacting with other areas of the business e.g. Sales, Propositions, Compliance etc. to improve how we work Your Skills and Experience As an Customer Services Administrator your skills and qualifications will include: • Has excellent inter-personal and communication skills, particularly on the phone • Ability to work in a dynamic team environment • Be well organized, results driven and capable of working to tight deadlines • Good working knowledge of Outlook, Microsoft Word, Excel • Third Level Qualification in relevant area ++TBC++ • Is willing to undertake relevant professional qualification that meets Central Bank Minimum Competency Requirements. • Previous experience in a customer facing role and advantage
Hard Services Lead
We are currently recruiting a Hard Services Lead to join our team in a manufactory environment in Cruiserath, Mulhuddart, Dublin, 15 Working Pattern:Monday to Friday, from 8 AM to 4:30 PM Main duties and responsibilities: We are happy to hear from anyone with specialist skills in any of these areas. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Administrator / Customer Service Representative Standards Officers- Construction
Administrator / Customer Service Representative (CSR) (28-25) Job Type Hybrid & Full-Time Category Administrative Support Location Santry Job Grade Level C Job Details JOB TITLE: Administrator / Customer Service Representative (CSR) DEPARTMENT: Various GRADE: Level C FULL TIME / PART TIME: Full Time STATUS: Permanent REFERENCE: 28-25 LOCATION Santry, Dublin (Hybrid) Job Overview Expressions of interest are being sought to fill a number of Administrator / Customer Service Representative (CSR) roles within NSAI. The successful candidate(s) will provide efficient and professional customer service and administrative support to their assigned Department. Key Tasks and Responsibilities may include the following
Phlebotomist
Phlebotomist – Dublin – 25/PBDU Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an opportunity for a Phlebotomist within the Randox Health clinic in Dublin city centre. For this position, you must be vaccinated against Hepatitis B or be able to get it following a successful interview. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo a Garda Vetting check. What does the Randox Health team do? At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time. Location : 10 Suffolk Street, Dublin D02 X854 Contract Offered : Full time, Permanent. Working Hours / Shifts : 5 days per week, between Monday and Saturday. Exact hours are 7.40am to 4.20pm on a Monday and Saturday and 6.40am to 3.20pm, Tuesday to Friday. What does the Phlebotomist role involve? This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities: • Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS). • Demonstrate sensitive communication to ensure client understanding and consent. • Maintain accurate records in PIS, uploading all relevant documentation. • Represent the company professionally at offsite events and appointments. • Engage in upselling and cross-selling at our private health clinic. • Proactively drive sales and exceed targets. • Complete company forms, specimen labelling, and laboratory test order forms accurately. • Demonstrate high IT literacy to manager various software systems and daily tasks. Essential criteria: • Previous phlebotomy experience • Phlebotomy certificate of competence • Flexibility with working hours, as required by the business inclusive of evenings and weekends. • Exemplary customer service skills and experience. • Ability to manage existing clientele and generate new clientele at the same time. • High level of IT literacy. Desirable criteria: • Experience in a private healthcare setting. • Proficiency in the use of Microsoft packages. • Confidence and experience working internal / external events. • Sales / Retail experience. • Valid driving license
Groom Army Equitation School (General Service)
The Defence Forces are now accepting applications from individuals interested in a unique and rewarding career as a Groom in the Army Equitation School. Successful applicants will complete military and specialist training, equipping them with the knowledge and skills required to serve as a Groom in this prestigious unit. The role involves the care, management and conditioning of horses used in national and international competition by Army riders. Applicants must be at least 18 years old and under the age of 39 years of age on the closing date for applications. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Complaints and Resolutions Officers
The Role of the Complaints & Resolutions Officer: The Complaints & Resolutions Officer isrequired to deliver impartial and independent analysis and decision making in complaints relating to legal practitioners. The Complaints & Resolutions Officer is also required to advise senior management in respect of their areas of responsibility and may be called upon to represent the organisation to external stakeholders. The Complaints & Resolutions Officers may be deployed as Inspectors and/or Case Managers. This position presents a unique opportunity for a highly motivated and experienced candidate with: Main Duties and Responsibilities: Amongst the duties assigned to the role, the Complaints & Resolutions Officer will be responsible for: Reviewing complaints against legal practitioners received by the LSRA; Determining whether complaints are admissible under the 2015 Act; Determining the nature of the complaint under the Act and managing all aspects of the processing of the complaint; Ensuring compliance with all statutory requirements in relation to the processing of complaints; Managing and facilitating the informal resolution or mediation of complaints; Determining complaints as required by the 2015 Act; Accurately recording any determination reached and the rationale behind the determination; Assisting in the management of appeals of determinations to the Review Committees established under the 2015 Act; Assisting the Complaints Committee in the investigation and progression of cases before it Assisting in the prosecution of cases referred to the Legal Practitioner’s Disciplinary Tribunal which may include giving evidence before that Tribunal; Conducting inspections as directed. Ensuring that the complainant and the legal practitioner are kept informed of the complaints process throughout. The responsibilities outlined in this job description should not be regarded as comprehensive in scope and may be added to or altered as required. Essential Criteria: Applicants must be able to demonstrate how they meet each of the following essential criteria: 1) Be a qualified legal practitioner or/and have experience of dealing with complaints against members of a professional body; 2) A track record of excellent judgement and decision making in a pressured environment and to pressing deadlines; 3) Ability to manage a personal caseload while also managing and supporting a team if required; 4) Ability to deliver to tight deadlines and to take a strategic approach in the delivery of key objectives; 5) Excellent problem solving skills; and 6) Ability to investigate complex matters using an analytical and thorough approach. Desirable Criteria: Experience in the following areas would also be considered of particular relevance: 1) Experience in mediation or informal resolution of complaints; and 2) Knowledge of the legal sector in Ireland. The position shall be remunerated at the equivalent of State Solicitor level in the Irish Civil Service. However, it should be noted that a legal qualification is not essential for the role and those that can demonstrate experience of working in a statutory investigative environment will be considered. The key capability dimension relating to effective performance in the role of Complaints & Resolutions Officer are as follows: Building Future Readiness. Evidence Informed Delivery. Leading & Empowering. Communicating and Collaborating. Principal Conditions of Service: General Appointments are on a permanent basis as a public servant as per section 25(4) of the 2015 Act, subject to the satisfactory completion of the specified probationary period. Salary The salary for the post is based on the starting point on the State Solicitor and Prosecution Solicitor Officer (PPC) scale of €40,208. The relevant scale is as follows (Pay Rates from 01 March 2025) 40,208 – 42,903 – 43,676 – 47,052 – 51,377 – 54,820 – 58,361 – 61,962 – 65,556 – 69,132 – 80,668 – 83,640 – 86,651 – 89,672 – 92,690 – 94,431 – 97,474¹ – 100,530² *Long service increments may be payable after three (LSI-1) and six (LSI-2) years of satisfactory service at the maximum of the scale. Candidates should note that different pay and conditions may apply if, prior to appointment with the Authority, the appointee is/was a serving civil or public servant Salary shall be deemed to accrue from day to day and to be payable in the appointed person’s bank account by equal instalments fortnightly in arrears by electronic funds transfer. This rate of pay may be adjusted from time to time in line with Government pay policy. Statutory deductions from salary will be made as appropriate. Annual Leave Annual Leave will be 25 working days, rising to 29 after 5 years’ service. This is exclusive of public holidays. Pension The LSRA is a Public Service Body and a relevant authority for the Single Public Service Pension Scheme (SPS). Persons employed by the LSRA will become members of the SPS. Where an employee was already a member of a pre-2013 public service pension scheme, that scheme may apply subject to certain conditions. More information in respect of the Scheme can be found on the website www.singlepensionscheme.gov.ie Probation The appointee must serve a probationary period, which normally will last for twelve months. Should the appointee’s services be satisfactory as regards health, attendance, conduct and efficiency generally during the probationary period, the appointee, on completion of the period will be finally appointed. Should the appointee’s services be unsatisfactory, the appointment may be terminated at any time during the period. The LSRA may extend the probationary period if necessary. Duties The appointee will be expected to perform all acts, duties and obligations as appropriate to this position (which may be revised from time to time.) Hours of Attendance Hours of attendance will be as fixed from time to time but will amount to on average not less than 41 hours and 15 minutes gross or 35 hours net per week. The successful candidate may be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of his/her duties, subject to the limits set down in the working time regulations. This may include working evenings and weekends. The rate of remuneration payable covers any extra attendance liability that may arise from time to time. Sick Leave Pay during properly certified sick absence, provided there is no evidence of permanent disability for service, will apply on a pro-rata basis, in accordance with the provisions of the sick leave circulars. Appointees will be required to sign a mandate authorising the Department of Employment Affairs and Social Protection to pay any benefits due under the Social Welfare Acts direct to the LSRA and payment during illness will be subject to the appointee making the necessary claims Interviews The interviews for this post are likely to be held week commencing 7 July 2025 however this may be subject to change. The interviews will be in held in person in our office in Manor Street, Dublin 7. Interviews will be semi-structured in format, with candidates asked to provide examples and evidence of the capability dimension required for the role. We will endeavour to give as much notice as possible of interview dates. Candidates who do not attend for interview as scheduled, or who do not furnish such evidence as required in regard to any matter relevant to their application, will have no further claim to consideration in this process. Candidates must produce satisfactory documentary evidence of all qualifications claimed by them, on request. Failure to produce such documentary evidence when requested may lead to disqualification from the competition and or/termination of contract. Therefore it is advised that you have this documentation available to you when making your application. Any candidate who supplies false or misleading information in their application will be disqualified. Panel The LSRA aims to establish a panel of the successful candidates for the role of Complaints & Resolutions Officer in order of merit. Should future vacancies arise for the role of Complaints & Resolutions Officer these may be offered to those on the panel in order of merit. Any panel created will expire after a designated period from its establishment (usually twelve months), or when it has been exhausted, whichever is sooner. The LSRA may decide to limit the number to be placed on any such panel. Qualification and placement on a panel is not a guarantee of appointment to a position. Candidates not appointed at the expiry of the panel will have no claim to a position thereafter because of having been on the panel. More detailed information regarding establishment of a panel (if any), duration of any such panel and placement on the panel will be provided to successful candidates. If you are placed on a panel, and are subsequently offered an assignment, you must be available to take up the post as offered. Vacancies may need to be filled with immediate effect and therefore if you are not contactable, the LSRA will immediately move on to the next available candidate. Health and Character References Candidates must be in good health, capable and competent of carrying out the work assigned to them, and they must also be of good character. Those under consideration for a position will be required to complete a health and character declaration. Please be assured that we will only contact referees should you come under consideration after the preliminary interview stage. Please note, that should you be successful at interview, we will require a reference from your current employer or most recent employer. Referees should be able to provide relatively recent information on your performance, character and behaviour in a work context. Canvassing Candidates should be aware that any attempts to enlist support for their application through any person except as a referee named on the application forms will result in their application being disqualified. Equal Opportunities Employer The Legal Services Regulatory Authority is committed to equality of opportunity in employment and welcomes applicants irrespective of disability, gender, race, age, religious belief / political opinion or sexual orientation. All applications for employment are considered on the basis of merit. Security Clearance Some posts within the LSRA may require security clearance and will require completion of a form for Garda vetting purposes. In the event of conflicts of interest, candidates may not be considered for certain posts. Eligibility Eligible Candidates must: (a) A citizen of the European Economic Area. The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (c) A non-EEA citizen who is a spouse or child of an EEA or Swiss citizen and has a stamp 4 visa; or (d) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or (e) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or Switzerland and has a stamp 4 visa To qualify candidates must meet one of the citizenship criteria above by the date of any job offer.
