Civil Service jobs in Dublin
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About Us: Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way. Position Purpose: We are looking for an experienced Customer Service Advisor with strong administration and communication skills for this fast-paced Customer support role. Working as part of the Customer Support Team the main aim of this role is to provide excellent customer support to incoming customer queries via the telephone, email and web-based systems. Key Job Activities: The main responsibilities of this Customer Service Administrator will include: Answering incoming telephone calls within the agreed service levels. Focussing on attaining high levels of customer satisfaction. Promoting a positive team culture and contributing to effective team working. Achieving the set target rates on calls and cases. Promoting a “first time fix” approach. Ensuring that full details of each interaction is logged on the electronic customer account. Following the agreed guidelines and best practice when handling customer contacts. Resolving each query at the first point of contact where possible and escalating issues upwards where this cannot be achieved. Liaising with all departments to meet client requirements. Education: Preferred Education: in English Junior Certificate and Leaving Certificates. Experience (EMEAA): We are looking for a Customer Service Administrator who can demonstrate: Experience in a fast paced, telephone-based customer service work environment. The ability to manage time and workload without direct supervision. The ability to build effective working relationships quickly with customers and colleagues. Excellent communication skills including listening and accurately documenting customer requests. A strong team player who can work well under pressure and manage a large customer base. Good knowledge of information technology including Microsoft Office and previous experience of using a CRM. Certifications and/or Licenses: Benefits: Stericycle offers you:
Customer Service Specialist
Our people make the difference. Here at PHX Ireland, we strive to be a place for everyone - where each and every one of us can be our true, authentic selves, every single day. For us, individuality sparks new ideas, shapes new approaches and brings us powerful new perspectives. It’s the heartbeat of our innovation, creativity, and success. Which is why, at PHX Ireland, we don’t just embrace our differences – we celebrate them. Across United Drug, McCabes Pharmacy, and TCP Homecare, in every location and every role, the way we work makes us who we are – and that’s something we are really proud of. Which is why we’ve summed up our ethos in our six PHX Ireland values; Customer focused, Quality driven, collaborative, ambitious, innovative, and inclusive. Responsibilities Our Customer Service Specialist typically responds to customers via phone, e-mail and online chat. Your duties include obtaining and recording the details of customer enquiries, comments and complaints, as well as the actions taken to resolve any issues. You will also help to provide information about company products or services; assist with or cancel website orders; refer unresolved grievances to the proper company departmental specialist; and provide refunds, bill adjustments or exchanges. Being an effective Customer Service Specialist requires excellent communication skills, reading comprehension, sound writing skills and decision-making abilities. The capacity to think critically and be self-monitoring (making self-corrective improvements in performance, organization and time management) is also essential to this job. The technical skills needed to work in our customer service primarily involve computer usage. You will use a variety of company software packages to help manage our responses to enquiries and communication received. In addition there are additional duties to provide extra support and assistance to the Store and Online teams, which will help you develop additional experience and skills. Duties include About PHX Ireland & PHOENIX Group PHX Ireland Group is Ireland’s leading fully integrated healthcare provider. We deliver health. We are comprised of United Drug, Ireland’s leading pharmaceutical wholesaler and distributor; McCabes Pharmacy, Ireland’s leading community pharmacy chain; and TCP Homecare, innovators in clinical home nursing services and direct to patient delivery solutions. PHX Ireland Group employs over 1,800 people, operates 5 distribution centres and pharmacies nationwide, delivering over 85 million packs to Irish pharmacies and hospitals and serving 500,000 patients each year. By working together to provide these solutions, PHX Ireland can enable a sustainable healthcare system and support Irish Healthcare. PHX Ireland is part of the PHOENIX group, Europe’s leading healthcare provider. Headquartered in Mannheim, Germany, the PHOENIX group brings together more than 48,000 employees from 29 countries, includes 223 pharmaceutical distribution sites, and more than 3200 owned pharmacies and 17000 partner pharmacies. Every day, the PHOENIX group makes an important contribution to comprehensive and safe healthcare in Europe. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Room Leader
Are you passionate about working with young children? Do you have a caring and patient nature? We’re looking for a Room Leader to join our vibrant team, where you’ll have the opportunity to make a real difference in the lives of children, all while enjoying a fantastic work-life balance. Our award-winning nursery, Greendale, is seeking a dedicated and enthusiastic Room Leader to join their team! This is a Full-time, Permanent position based in on Glengormley Nursery Greendale. Greendale is currently seeking a passionate and committed Room Leader to join our vibrant team. This is a permanent, full-time role offering 36 hours per week, worked across four days on a rotating schedule between 7:00am and 6:00pm. As a Room Leader, you’ll play a key role in supporting and guiding your team to deliver exceptional care and learning experiences for the children in your room. Key Responsibilities: Lead and support your designated room team with a fair, consistent, and positive approach. Help implement engaging and age-appropriate programmes for the children. Contribute to and oversee observations, planning, and the development of individual education and care plans. Ensure a safe, hygienic, and welcoming environment for all children. Maintain strong communication with parents, carers, and external professionals. Participate actively in team meetings and contribute to a collaborative work environment. Carry out additional duties as requested by management. Essential Criteria: NVQ Level 3 in Childcare (or currently working towards completion). Proven experience in a day nursery or childcare setting. Demonstrated experience in leading or supervising a team. Excellent communication and interpersonal skills. Dependable, punctual, and physically capable of meeting the demands of the role. Patient, enthusiastic, and committed to creating a positive learning atmosphere. If you’re looking for a rewarding career in early years education, with a great balance between work and life, we’d love to hear from you! Apply today and start your journey with us. * Must be aged 18 or over at the time of application
Room Leader
Are you passionate about working with young children? Do you have a caring and patient nature? We’re looking for a Room Leader to join our vibrant team, where you’ll have the opportunity to make a real difference in the lives of children, all while enjoying a fantastic work-life balance. Our award-winning nursery, Greendale, is seeking a dedicated and enthusiastic Room Leader to join their team! This is a Full-time, Permanent position based in on Glengormley Nursery Greendale. Greendale is currently seeking a passionate and committed Room Leader to join our vibrant team. This is a permanent, full-time role offering 36 hours per week, worked across four days on a rotating schedule between 7:00am and 6:00pm. As a Room Leader, you’ll play a key role in supporting and guiding your team to deliver exceptional care and learning experiences for the children in your room. Key Responsibilities: Lead and support your designated room team with a fair, consistent, and positive approach. Help implement engaging and age-appropriate programmes for the children. Contribute to and oversee observations, planning, and the development of individual education and care plans. Ensure a safe, hygienic, and welcoming environment for all children. Maintain strong communication with parents, carers, and external professionals. Participate actively in team meetings and contribute to a collaborative work environment. Carry out additional duties as requested by management. Essential Criteria: NVQ Level 3 in Childcare (or currently working towards completion). Proven experience in a day nursery or childcare setting. Demonstrated experience in leading or supervising a team. Excellent communication and interpersonal skills. Dependable, punctual, and physically capable of meeting the demands of the role. Patient, enthusiastic, and committed to creating a positive learning atmosphere. If you’re looking for a rewarding career in early years education, with a great balance between work and life, we’d love to hear from you! Apply today and start your journey with us. * Must be aged 18 or over at the time of application
Basic/staff Psychologist Post, Adult Services
Basic/Staff Grade Psychologist Post Adult Services St. Michael’s House is a community-based voluntary organisation which provides facilities and services to over 1,900 adults and children with intellectual disabilities and their families in the greater Dublin area. Psychologists in our Adult services work in multi-disciplinary teams to support our service-users, their families and frontline staff. The Psychology department is a dynamic group of mainly clinical psychologists with a variety of specialisms in the intellectual disability field. We offer supportive supervision, encourage research and service evaluation, maintain strong links with University training courses and value continuing professional development. A Vacancy exists for 1 Full Time, Permanent Post for a Basic/Staff Grade Psychologist in Adult Services based primarily in the Ballymun clinic. Applicants must have: Closing Date for receipt of applications is: 5pm, Friday, May 16th Only candidates shortlisted for interview will be contacted and remember to include a valid email address and mobile phone number as this is the way you will be contacted to attend an interview. Candidates should note that canvassing will disqualify. St. Michael’s House is an Equal Opportunities Employer.
Administrator Booking Officer
background The Sign Language Interpreting Service (SLIS) is an independent body, funded and supported by the Citizens Information Board (CIB), to develop, promote and deliver quality sign language interpreting services to the Deaf community in Ireland, including face to face and remote services . SLIS is working to enhance the availability and quality of sign language interpreting in Ireland in response to the National Disability Inclusion Strategy 2017-2021 and the Irish Sign Language Act 2017. Nature and scope The SLIS Administrator provides administrative support to SLIS services including the referral service, social fund, emergency services, access support service and IRIS (Irish Remote Interpreting Service), as well as general organisational administration. main responsibilities Administration 1. Deal appropriately with all relevant telephone, letter and personal enquiries. 2. Assist in the production of documents and materials. 3. Maintain an efficient records management system and assist in the preparation of administration and management reports. 4. Maintain the office in relation to office supplies, upkeep of equipment, and maintenance of premises. 5. Organise meetings, arranging the venues and necessary facilities, informing participants and taking minutes of meetings as required. 6. Be aware, and on occasion, co-ordinate the diaries of team members as required. Booking and Referral System 7. Manage the day to day operation of the booking and referral system by ensuring the database of interpreters and service users is maintained and interpreters have been correctly allocated to each assignment. 8. Respond in a timely and accurate manner to all booking and referral enquiries. 9. Administer Service Level Agreements with interpreters, as appropriate. 10. Support Deaf citizens to get appropriate access the services through the provision of sign language interpreting. 11. Provide information to service providers on good practice for organising sign language interpreting services. 12. Liaise with interpreters and service users. 13. Liaise with external technical support in relation to the development of the SLIS website and Booking System. General 14. Participate in Performance Management Development System (PMDS) 15. Attend agreed training and development courses to maintain and improve performance including Irish Sign Language, if required. 16. Provide administrative & other supports to the work undertaken by SLIS and its working groups as required. 17. Undertake such other duties as may be agreed from time to time with the Manager, SLIS. Terms of Employment Reports to The SLIS Manager. Location Your place of work will be SLIS, Deaf Village Ireland, Cabra, Dublin 7. Hours Hours of work are 35 hours per week. Flexible working hours may be required on occasion. Time off in lieu may be accumulated with prior agreement with the Manager. Salary The appropriate SLIS Salary scale is €28,330 - €43,280 pro-rata. It is anticipated that new entrants to SLIS will be appointed on the 1st point of the scale. Incremental credit, should it be awarded, will be based on previous relevant experience as set out on the application form and covering letter. Annual Leave This post equates to 23 days per year pro-rata for part time staff, exclusive of public holidays. Superannuation A superannuation scheme is in place. Eligibility criteria apply. Duration Fixed term contract for 4 months, with potential to extend for up to a further 4 months. These arrangements may be subject to change or review at the request of either you, SLIS Manager or the Board of Management. Person Specification · Experience working in an administration role · Excellent organisational and record keeping skills, with strong attention to detail. · Good IT abilities, including Microsoft Outlook, Word, Excel, Skype · Self-starter with ability to work on own initiative and manage own workload effectively. Desirable · Knowledge or experience working with the Deaf community · Competency in Irish Sign Language · Skills or experience working with IT programmes Additional promotional, financial or other administrative experience
Army Recruit - General Service
The Defence Forces are now accepting applications for General Service Recruit in the Army. We live in a world of diversity; the Defence Forces require men and women from all backgrounds that possess a strong sense of duty, enjoy working as part of a team, and are looking for a rewarding yet challenging career. Army applicants must be at least 18 years old and under the age of 39 years of age on the closing date for applications. When making an application for General Service Recruitment applicants should be aware that the areas of responsibility that applicants apply to are as follows: 1 Brigade - Cork Interview Centre Cork, Carlow, Clare, Galway, Kerry, Kilkenny, Laois, Limerick, Offaly, Tipperary, Waterford and Wexford 2 Brigade - Dublin / DFTC Curragh Interview Centre Dublin, Cavan, Donegal, Kildare, Leitrim, Longford, Louth, Mayo, Meath, Monaghan, Roscommon, Sligo, Westmeath and Wicklow. Where possible we will facilitate applicants to conduct fitness testing & interview at a location closest to their home. What is an Army Recruit? An Army Recruit is a person who enlists for General Service in the Defence Forces and on completion of the initial training program is promoted to Private 2*. Information About Army General Service Recruits The Defence Forces is looking for people who are looking for a challenging and physically demanding career in the military. Applicants should have: The ability to work in disciplined military environment.The ability to work with others in a team.Work well in a high pressure and physically demanding environmentBe willing to serve abroad for extended periods of time. On qualification recruits take up a position as a three star private in one of the following Service Corps — Infantry, Artillery, Cavalry, Transport or Communications Information Systems. Qualifications No formal education qualifications are required to join the Defence Forces as a recruit. However, you must satisfy the Interview Board and the Recruiting Officer that you possess a sufficient standard of education for service in the Defence Forces. Age Limitations Applicants must be 18 years of age and under 39 years of age on the date deemed as the closing date for applications. Induction Recruit Competitions are held in each Brigade of the Army as required and are the only way to join the Defence Forces to become a Private Soldier. Candidates undergo fitness testing, psychometric testing, an interview and a medical exam. In conjunction with this all candidates will be security vetted by An Garda Síochana. Candidates must also provide two referee`s as part of the security vetting process. Candidates will be required to pass both the medical examination and security vetting to be considered for induction. The Induction Process will determine if you have the potential to become a Private Soldier in the Army. Helpful Application Process video'sTraining The Recruit Training Syllabus is designed to produce a physically fit, disciplined and motivated Two Star Infantry Soldier with basic military skills. Recruit training is foundation military training. It is twelve weeks in duration. It is followed by 3 Star training and at a later stage by Trained Soldier Specialist Training courses. Recruits may be required to complete their training in any Defence Forces location and following their training, may be posted to any Defence Forces location subject to Defence Forces requirements. Career Progression Newly qualified Private Soldiers are encouraged to put themselves forward for further courses in the Army. These courses may enable the soldier to specialise in certain areas of the Army or qualify the soldier for promotion and overseas service. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Naval Service Recruit - General Service
The Defence Forces are now accepting applications for General Service Recruit in the Naval Service. We live in a world of diversity; the Defence Forces require men and women from all backgrounds that possess a strong sense of duty, enjoy working as part of a team, and are looking for a rewarding yet challenging career. Naval Service applicants must be at least 18 years old and under the age of 39 years of age on the closing date for applications. What is a Naval Service Recruit A Naval Service Recruit enlists for General Service in the Other Ranks of the Defence Forces. After successfully completing the initial Recruit Training course a recruit passes out as an Ordinary Seaman and will then go onto their Branch Training Course before becoming qualified as an Able Body sailor in the Naval Service. Who we want Naval Service Recruits go on to form the backbone of the Irish Naval Service. Recruit training is 22 weeks in duration and is designed to develop a physically fit, disciplined and motivated person using basic military and naval skills in order to prepare them for further training in the Service. Recruits are instilled with the Naval Service ethos and the values of Courage, Respect, Integrity and Loyalty. On successful completion of the Recruit training, the Recruit is advanced to the training rank of Ordinary Rating (equivalent of 2 Star Private in the Army). The Naval Service has four Branches consisting of Seaman's, Communications, Mechanicians and Supplies. The Ordinary Rate commences their chosen Branch training giving them the specialised skills required to fulfil their role at sea and ashore. After this initial specialisation training, the Ordinary Rate will proceed to sea and take up an appointment onboard one of our ships for a two year rotation. Life at sea is at all times varied. The Ordinary Rate regardless of Branch is a much valued member of the ships crew. As well as Branch duties, he/she will be called on to complete other duties such as general maintenance, boat work, Damage Control/Firefighting. He/she may also be a member of a Naval Boarding team during Drug Interdiction Operations. If you are interested in a life at sea, as part of a dynamic, professional and highly motivated team, then the Naval Service is for you. Qualifications No formal education qualifications are required to join the Defence Forces as a recruit. You need to satisfy the Interview Board and the Recruiting Officer that you possess a sufficient standard of education for service in the Defence Forces. Age Limitations Applicants must be 18 years of age and under 39 years of age on the date deemed as the closing date for applications. Induction Recruit Competitions are held in the Naval Service as required. This is the only way to join the Naval Service to become an Ordinary Seaman. Candidates undergo fitness testing, an interview and a medical exam. The Induction Process will determine if you have the potential to become an Ordinary Seaman in the Naval Service. Application Process Training The Recruit Training Syllabus is designed to produce a physically fit, disciplined and motivated Ordinary Seaman with basic military skills. Naval Recruit training is foundation military training. It is 22 weeks in duration. It is followed by Trained Specialist Training courses. On successful completion of training Recruits are assigned to a Branch and a vessel of the Naval Service. Download the Naval Service Induction & Training Career Progression Newly qualified Ordinary Seamen are encouraged to put themselves forward for further courses in the Naval Service. These courses may enable the Seaman to specialise in certain areas of the Naval Service and progress towards career advancement. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Air Corps Recruit - General Service
The Defence Forces are now accepting applications for General Service in the Air Corps. We live in a world of diversity; the Defence Forces require men and women from all backgrounds that possess a strong sense of duty, enjoy working as part of a team, and are looking for a rewarding yet challenging career. Air Corps applicants must be at least 18 years old and under the age of 39 years of age on the closing date for applications. Applications will only be accepted online. Job Details The Defence Forces are now accepting applications for General Service in the Air Corps.We live in a world of diversity; the Defence Forces require men and women from all backgrounds that possess a strong sense of duty, enjoy working as part of a team, and are looking for a rewarding yet challenging career.Air Corps applicants must be at least 18 years old and under the age of 39 years of age on the closing date for applications. IMPORTANT NOTICE* It is the candidate's sole responsibility to enter their email address correctly when completing the application form. The candidate will receive an acknowledgement within 48 hours of submitting the online application. If a candidate does not receive an acknowledgement within the time, the candidate must inform Recruitment & competition section within 72 hours of applying by emailing recruitment@defenceforces.ie Candidates should be aware that some email providers filter @defenceforces.ie into junk/spam folder. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Social Care Worker, Northbrook Day Service
Social Care Worker - Northbrook Day Service Salary Scale: Successful candidates will be paid in line with HSE revised consolidated October 2024 Social Care Worker pay scale point 1: €39,951 – point 14: €56,089 per annum (based on working a 39-hour week). Should you have no prior public sector experience you will be placed on point 1 of the pay-scale above. To Apply: Upload a CV and cover letter to complete your application. Closing Date: 16th of May 2025 at 5pm. Shortlisting will happen and candidates who meet criteria will then be notified of an interview date. Only candidates shortlisted for interview will be contacted, include a valid email address on application. Job offer is subject to approval under the process of funded posts in Disability Services in the HSE and Section 38 Agencies. St. Michael’s House is an equal opportunities employer.
