Public Service jobs in Dublin
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Administrator / Customer Service Representative (CSR) (28-25) Job Type Hybrid & Full-Time Category Administrative Support Location Santry Job Grade Level C Job Details JOB TITLE: Administrator / Customer Service Representative (CSR) DEPARTMENT: Various GRADE: Level C FULL TIME / PART TIME: Full Time STATUS: Permanent REFERENCE: 28-25 LOCATION Santry, Dublin (Hybrid) Job Overview Expressions of interest are being sought to fill a number of Administrator / Customer Service Representative (CSR) roles within NSAI. The successful candidate(s) will provide efficient and professional customer service and administrative support to their assigned Department. Key Tasks and Responsibilities may include the following
Phlebotomist
Phlebotomist – Dublin – 25/PBDU Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an opportunity for a Phlebotomist within the Randox Health clinic in Dublin city centre. For this position, you must be vaccinated against Hepatitis B or be able to get it following a successful interview. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo a Garda Vetting check. What does the Randox Health team do? At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time. Location : 10 Suffolk Street, Dublin D02 X854 Contract Offered : Full time, Permanent. Working Hours / Shifts : 5 days per week, between Monday and Saturday. Exact hours are 7.40am to 4.20pm on a Monday and Saturday and 6.40am to 3.20pm, Tuesday to Friday. What does the Phlebotomist role involve? This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities: • Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS). • Demonstrate sensitive communication to ensure client understanding and consent. • Maintain accurate records in PIS, uploading all relevant documentation. • Represent the company professionally at offsite events and appointments. • Engage in upselling and cross-selling at our private health clinic. • Proactively drive sales and exceed targets. • Complete company forms, specimen labelling, and laboratory test order forms accurately. • Demonstrate high IT literacy to manager various software systems and daily tasks. Essential criteria: • Previous phlebotomy experience • Phlebotomy certificate of competence • Flexibility with working hours, as required by the business inclusive of evenings and weekends. • Exemplary customer service skills and experience. • Ability to manage existing clientele and generate new clientele at the same time. • High level of IT literacy. Desirable criteria: • Experience in a private healthcare setting. • Proficiency in the use of Microsoft packages. • Confidence and experience working internal / external events. • Sales / Retail experience. • Valid driving license
Air Corps Recruit - General Service
The Defence Forces are now accepting applications for General Service in the Air Corps. We live in a world of diversity; the Defence Forces require men and women from all backgrounds that possess a strong sense of duty, enjoy working as part of a team, and are looking for a rewarding yet challenging career. Air Corps applicants must be at least 18 years old and under the age of 39 years of age on the closing date for applications. Applications will only be accepted online. Job Details The Defence Forces are now accepting applications for General Service in the Air Corps.We live in a world of diversity; the Defence Forces require men and women from all backgrounds that possess a strong sense of duty, enjoy working as part of a team, and are looking for a rewarding yet challenging career.Air Corps applicants must be at least 18 years old and under the age of 39 years of age on the closing date for applications. IMPORTANT NOTICE* It is the candidate's sole responsibility to enter their email address correctly when completing the application form. The candidate will receive an acknowledgement within 48 hours of submitting the online application. If a candidate does not receive an acknowledgement within the time, the candidate must inform Recruitment & competition section within 72 hours of applying by emailing recruitment@defenceforces.ie Candidates should be aware that some email providers filter @defenceforces.ie into junk/spam folder. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Naval Service Recruit - General Service
The Defence Forces are now accepting applications for General Service Recruit in the Naval Service. We live in a world of diversity; the Defence Forces require men and women from all backgrounds that possess a strong sense of duty, enjoy working as part of a team, and are looking for a rewarding yet challenging career. Naval Service applicants must be at least 18 years old and under the age of 39 years of age on the closing date for applications. What is a Naval Service Recruit A Naval Service Recruit enlists for General Service in the Other Ranks of the Defence Forces. After successfully completing the initial Recruit Training course a recruit passes out as an Ordinary Seaman and will then go onto their Branch Training Course before becoming qualified as an Able Body sailor in the Naval Service. Who we want Naval Service Recruits go on to form the backbone of the Irish Naval Service. Recruit training is 22 weeks in duration and is designed to develop a physically fit, disciplined and motivated person using basic military and naval skills in order to prepare them for further training in the Service. Recruits are instilled with the Naval Service ethos and the values of Courage, Respect, Integrity and Loyalty. On successful completion of the Recruit training, the Recruit is advanced to the training rank of Ordinary Rating (equivalent of 2 Star Private in the Army). The Naval Service has four Branches consisting of Seaman's, Communications, Mechanicians and Supplies. The Ordinary Rate commences their chosen Branch training giving them the specialised skills required to fulfil their role at sea and ashore. After this initial specialisation training, the Ordinary Rate will proceed to sea and take up an appointment onboard one of our ships for a two year rotation. Life at sea is at all times varied. The Ordinary Rate regardless of Branch is a much valued member of the ships crew. As well as Branch duties, he/she will be called on to complete other duties such as general maintenance, boat work, Damage Control/Firefighting. He/she may also be a member of a Naval Boarding team during Drug Interdiction Operations. If you are interested in a life at sea, as part of a dynamic, professional and highly motivated team, then the Naval Service is for you. Qualifications No formal education qualifications are required to join the Defence Forces as a recruit. You need to satisfy the Interview Board and the Recruiting Officer that you possess a sufficient standard of education for service in the Defence Forces. Age Limitations Applicants must be 18 years of age and under 39 years of age on the date deemed as the closing date for applications. Induction Recruit Competitions are held in the Naval Service as required. This is the only way to join the Naval Service to become an Ordinary Seaman. Candidates undergo fitness testing, an interview and a medical exam. The Induction Process will determine if you have the potential to become an Ordinary Seaman in the Naval Service. Application Process Training The Recruit Training Syllabus is designed to produce a physically fit, disciplined and motivated Ordinary Seaman with basic military skills. Naval Recruit training is foundation military training. It is 22 weeks in duration. It is followed by Trained Specialist Training courses. On successful completion of training Recruits are assigned to a Branch and a vessel of the Naval Service. Download the Naval Service Induction & Training Career Progression Newly qualified Ordinary Seamen are encouraged to put themselves forward for further courses in the Naval Service. These courses may enable the Seaman to specialise in certain areas of the Naval Service and progress towards career advancement. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Army Recruit - General Service
The Defence Forces are now accepting applications for General Service Recruit in the Army. We live in a world of diversity; the Defence Forces require men and women from all backgrounds that possess a strong sense of duty, enjoy working as part of a team, and are looking for a rewarding yet challenging career. Army applicants must be at least 18 years old and under the age of 39 years of age on the closing date for applications. When making an application for General Service Recruitment applicants should be aware that the areas of responsibility that applicants apply to are as follows: 1 Brigade - Cork Interview Centre Cork, Carlow, Clare, Galway, Kerry, Kilkenny, Laois, Limerick, Offaly, Tipperary, Waterford and Wexford 2 Brigade - Dublin / DFTC Curragh Interview Centre Dublin, Cavan, Donegal, Kildare, Leitrim, Longford, Louth, Mayo, Meath, Monaghan, Roscommon, Sligo, Westmeath and Wicklow. Where possible we will facilitate applicants to conduct fitness testing & interview at a location closest to their home. What is an Army Recruit? An Army Recruit is a person who enlists for General Service in the Defence Forces and on completion of the initial training program is promoted to Private 2*. Information About Army General Service Recruits The Defence Forces is looking for people who are looking for a challenging and physically demanding career in the military. Applicants should have: The ability to work in disciplined military environment.The ability to work with others in a team.Work well in a high pressure and physically demanding environmentBe willing to serve abroad for extended periods of time. On qualification recruits take up a position as a three star private in one of the following Service Corps — Infantry, Artillery, Cavalry, Transport or Communications Information Systems. Qualifications No formal education qualifications are required to join the Defence Forces as a recruit. However, you must satisfy the Interview Board and the Recruiting Officer that you possess a sufficient standard of education for service in the Defence Forces. Age Limitations Applicants must be 18 years of age and under 39 years of age on the date deemed as the closing date for applications. Induction Recruit Competitions are held in each Brigade of the Army as required and are the only way to join the Defence Forces to become a Private Soldier. Candidates undergo fitness testing, psychometric testing, an interview and a medical exam. In conjunction with this all candidates will be security vetted by An Garda Síochana. Candidates must also provide two referee`s as part of the security vetting process. Candidates will be required to pass both the medical examination and security vetting to be considered for induction. The Induction Process will determine if you have the potential to become a Private Soldier in the Army. Helpful Application Process video'sTraining The Recruit Training Syllabus is designed to produce a physically fit, disciplined and motivated Two Star Infantry Soldier with basic military skills. Recruit training is foundation military training. It is twelve weeks in duration. It is followed by 3 Star training and at a later stage by Trained Soldier Specialist Training courses. Recruits may be required to complete their training in any Defence Forces location and following their training, may be posted to any Defence Forces location subject to Defence Forces requirements. Career Progression Newly qualified Private Soldiers are encouraged to put themselves forward for further courses in the Army. These courses may enable the soldier to specialise in certain areas of the Army or qualify the soldier for promotion and overseas service. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Groom Army Equitation School (General Service)
The Defence Forces are now accepting applications from individuals interested in a unique and rewarding career as a Groom in the Army Equitation School. Successful applicants will complete military and specialist training, equipping them with the knowledge and skills required to serve as a Groom in this prestigious unit. The role involves the care, management and conditioning of horses used in national and international competition by Army riders. Applicants must be at least 18 years old and under the age of 39 years of age on the closing date for applications. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Officer, Marketing Communications (Publicity & Partnerships)
JOB PURPOSE The successful candidate will have specific responsibility for developing world class marketing communications that will encourage Republic of Ireland (ROI) and Northern Ireland (NI) consumers to take increased short breaks in the Republic of Ireland. Note: Our partner agency, Tourism Ireland, has the responsibility of marketing the Island of Ireland to overseas holidaymakers. We work very closely in partnership with them as they develop global campaigns. The candidate will champion creativity and a consumer-first, insight led mindset in developing an earned media and PR strategy. At Failte Ireland we are brand builders. The successful candidate will play a key role in developing and building our brands Wild Atlantic Way (WAW), Ireland’s Ancient East (IAE), Ireland’s Hidden Heartlands (IHH) and Dublin. JOB DESCRIPTION PRIMARY OBJECTIVES / KEY RESPONSIBILITIES • Drive the development and implementation of an effective PR strategy and implementation programme, to build awareness, increase relevancy and ultimately deliver increased volume and revenue from all target visitor segments in ROI & NI. • Project manage the delivery of effective domestic PR communications, including the development & implementation of earned media planning, development and execution of an extensive influencer programme, and evaluation and execution of strategic partnerships. • Deliver against goals and KPIs that are aligned with Fáilte Ireland's corporate objectives. • Working closely with the wider marketing and digital team to drive efficiencies and maximise content distribution and impact. • Brief agency partners and third parties. • Coordinate compilation and dissemination of post campaign analysis, reporting on data, learnings, ROI analysis to key stakeholders. • Lead regular meetings with agencies, specifically the PR agency, and key stakeholders. • Coordinate and prepare content/presentations for brands, partners and/or internal meetings as required. • Manage significant budgets. • Research evidence-based marketing principles and latest trends. • Manage all staff reporting to the position to effectively train, evaluate, motivate, delegate, and monitor their activities. • Conduct performance reviews in line with Fáilte Ireland policy. • Write requests for tenders and coordinate the procurement process in line with Fáilte Ireland policy. • Responsible for administration and financial management tasks in line with Fáilte Ireland policy. Carry out all other duties as required and participate as a full member of the Marketing Communications team by supporting different work projects, as required, from time to time. This role requires some travel, with attendance at a number of national and regional locations / sites on an annual basis. This role may require working unsocial hours including bank holidays with regular attendance at Dublin-based divisional and project meetings. The flexibility to travel domestically, and on occasion internationally is an element of this role PERSON SPECIFICATION ESSENTIAL CRITERIA • Communication & Influencing Skills: Strong written and verbal communication skills, with the ability to liaise effectively with and influence internal and external stakeholders. • Problem-Solving Skills: Ability to handle unexpected challenges and find effective solutions. • Team Player: Strong interpersonal skills and the ability to work collaboratively within a team. In order to be eligible to apply for this role you must have / demonstrate in your application form the following: • A minimum of three years’ PR experience in the Irish tourism industry. • Three years’ experience managing a programme of tourism-focussed activity delivered by digital content creators (influencers). • Three years’ experience in a PR role at a large consumer brand driven organisation (or a comparable role within a marketing agency or similar company). • Proven ability to manage the execution of largescale consumer PR campaigns. • Experience of successfully managing budgets. • Experience in agency management. • Experience in compiling campaign effectiveness reports for stakeholders. • Experience collaborating and working cross functionally with other teams and stakeholders. • Proven experience in managing external partners. QUALIFICATIONS/MANDATORY TRAINING A professional qualification (minimum Level 6 under the QQI Framework) in a related discipline is essential. DESIRABLE CRITERIA • Knowledge of Fáilte Ireland brands. • Knowledge of the broader Irish tourism product offering. KEY COMPETENCIES • Commercial Awareness • Project Management • Managing Relationships • Communicating Effectively SALARY, KEY BENEFITS & LOCATION SELECTION PROCESS Salary: €56,807 - €81,236* per annum (pro-rata) *This role will be filled in line with Public Pay Policy at Point 1 of the relevant Salary Scale unless the successful candidate is appointed from an existing public sector role. Location: Blended work model with office location of: • Áras Fáilte, 88-95 Amiens Street, Dublin 1, D01 WR86 CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Customer Service Coordinator
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Customer Service Logistics Operations. **This is a 6 month FTC** **This role will require you to attend work in our Greenogue Business Park premises on occasions** Be part of the movement – and play your part. About the role As a Customer Service Representative in a logistics operations environment, you will play a vital role in ensuring smooth and efficient communication between customers and internal teams. Your primary focus will be to deliver excellent customer support, resolve queries in a timely manner, and maintain strong working relationships with both clients and operational staff. By monitoring service trends and contributing to continuous improvement initiatives, you help uphold service standards and enhance overall customer satisfaction. This role is a Fixed-Term Contract for 6 Months. You will be responsible for Are we a match? Then what are you waiting for? Apply Now. If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis. We look forward to hearing from you.
Customer Service Team Leader
We believe that our employees are key to our success going from one store in 1979 to more than 3,000 stores worldwide today. That is why we strive to offer development and possibilities of growing within JYSK and therefore we are opening new stores in Ireland and England. Our three fundamental JYSK Values – Tradesman, Colleague and Corporate Spirit – express the behaviour and attitude that we can expect from each other. We trust each other, and we believe in delegation and freedom with responsibility. If you can say yes to above and see yourself living out the JYSK Values - then you might be the new Customer Services Team Leader we need. JYSK is looking for a dedicated Customer Service Team Leader Do you want to be part of the team that aims to be Ireland's best customer service? Are you positive, energetic, and willing to go the extra mile to make the customer happy? Are you result-driven, proactive, quick to make independent decisions, and adaptable to change? Can you work with and through the team to reach your goals? If yes, you might be just the person we’re looking for. Being a Team Leader at JYSK means that, together with another Team Leader, you will be in charge of daily operations. You lead by example and thrive when you’re hands-on, working side by side with the team — guiding, coaching, and supporting them in real time. Developing people on the spot is a natural part of your leadership style. We expect you to have a proactive approach and strong leadership skills. Performance monitoring and taking fast actions based on KPIs should be second nature to you. You’ll have approximately 6–8 direct reports (Customer Service Supporters) and report to the Customer Service Manager of JYSK UK/IE. What makes this role special? In addition to team leader tasks, you will work alongside with the team in daily basis handling our customer requests. This is not a role where you only observe — you’re in the channels (phone, email, chat, social media), setting the example and coaching on the go. On any given day, our team handles approximately 750 cases via the above channels. You bring dedication and you… • must have previous Customer Service call centre experience • have leadership experience and it’s natural for you to take the lead • put customers first and deliver a great experience • train, coach and develop your team • create team spirit and motivation through high energy and personal example • are a strong communicator both in writing and verbally • thrive in a busy and dynamic customer service environment - must be able to multi task • have the drive and ambition to grow into the role of Customer Service Manager or beyond You meet possibilities, and we offer you… • a comprehensive introduction to your new role — you’ll gain a solid understanding of JYSK's customer service and leadership approach • the opportunity to be hands-on in shaping a motivated and competitive customer service team • the opportunity to learn and work with other departments of the business such as marketing, online sales, B2B and customer returns • a key role in developing your team’s skills through daily coaching and feedback • competitive salary and benefit package • great opportunities for professional development in an international company • personal development through first-class practical training — preparing you for the next step in your leadership career • a great company culture where we value teamwork and initiative • be involved in the future recruitment of new team members as we grow • the chance to compete, win, and celebrate excellent performance • 20% staff discount — even on already discounted prices • team building events • our spectacular annual party and “JYSK” awards Must have customer centre service experience (preferably 1+ year). This is is an office based customer service role. Our current opening hours are from Monday to Friday 08:30 to 16:30 with potential to extend our opening hours on weekdays and be open on Saturdays too. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Level 2 Service Desk Support
Role Summary Hermitage Clinic ICT infrastructure is a highly virtualised environment supporting a complex hospital environment. The ICT department provides technical support via its helpdesk and for hospital projects. The role is to provide second level support to Blackrock Clinic staff and coordinate with third party suppliers. You will be involved in technical and business projects from start to finish providing technical support and expertise to the architecture team as well as ICT specific functions to maintain the performance and security of the hospital infrastructure and applications The person will also take part in the On Call Rota Main Activities and Responsibilities · Implementation and support of the hospitals critical systems · Perform hardware and software upgrades · Maintain current and new end user client device integrity, security and virus protection · Second line support for escalations from front line IT support analysts to assist in triage, diagnosis and resolution within SLA when required. · Write efficient, easy to follow user guides and documentation and maintain a clear focus on building knowledge management · Support existing deployed systems · Manage transition of change to production environment. · Maintain integrity of 24x7 technical architecture to agreed principles of high availability, business continuity and capacity · Complete ownership of assigned IT projects from initiation to completion. · Assess infrastructure changes, raise awareness for potential impacts and play a key role in change management governance · Implement and deploy new technologies to help achieve business goals · Manages personal work queues to ensure all service requests are operated to SLA. · Participates in the out of hours support on call rota. The Position Requires: · A knowledge of · Virtualisation Technologies (VMWare & Hyper-V), · Citrix XenApp · Networking · Desktop and Server Windows Operating Systems · Active Directory & Group Policy · System Centre Configuration Manager · End User Device Security, Encryption, Anti-Virus · Microsoft Exchange and Office 365 · Ability to communicate effectively. · Flexibility and willingness to participate in future implementation projects. Qualifications: · Minimum 3-4 years’ experience in a Service Desk role in a Windows/Citrix environment · Relevant 3rd Level IT qualification. General Expectations · To support the philosophy and goals of Hermitage Clinic. · To observe the appropriate lines of authority. · To maintain confidentiality regarding all patients and the activities of Hermitage Clinic. · To demonstrate flexibility by assisting in all areas of the Hospital and Clinic as required. · To assist in the orientation of new staff and continue to develop personal knowledge and skills and seek outside educational opportunities where appropriate. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
