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Sort by: relevance | dateBusiness Central Practice Lead
About This Role: Reports to: Microsoft Practice Director Location: Flexible, hybrid working from head office at HSQ2, Dublin. Why This Role: The Business Central (BC) Practice Lead is responsible for building and leading our Microsoft Business Central practice—shaping strategy, pipeline, delivery excellence, and partner engagement. You’ll drive presales and commercial growth, develop repeatable offerings, and ensure flawless delivery of Business Central centric solutions, including finance system migrations, workflow automation, and business process optimisation with Microsoft Power Platform. Expectations From The Role: Strategy CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Retail Store Manager
About This Role: As a Retail Store Manager at eir, you will a face of our brand, leading a passionate team that drives customer satisfaction and sales success. In this role, you will be responsible for delivering exceptional customer service while managing the day-to-day operations of the store. Your primary focus will be ensuring that both new and existing customers receive personalized broadband and mobile solutions that suit their needs. You'll play a vital role in maximising revenue and enhancing eir’s position in a competitive retail market. Enjoy earning a competitive salary along with additional earnings from our attractive commission structure. Why This Role: This is an exciting opportunity to lead a thriving store while contributing directly to the success of the eir brand. As the Retail Store Manager, you’ll: · Manage the store’s daily operations and lead a motivated team. · Set and achieve monthly sales targets to grow the business. · Deliver exceptional service and provide tailored solutions to customers. · Foster a high-performance culture, motivating your team to hit goals and exceed customer expectations. Benefits include · Ongoing professional development and training opportunities. · A supportive and dynamic work environment where growth is encouraged. · The chance to make a real impact within one of Ireland's leading telecommunications companies. · Enhanced earning potential through various staff incentives. · Staff offer. · Free eir Wellness Programme & Employee Assistance Programme. · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · 22 days annual leave. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits. · Tax saver tickets and bike to work scheme. Salary and remuneration Monthly salary + competitive commission structure. Expectations From The Role: As a Retail Store Manager, you’ll take on key responsibilities, including: · Understanding Customer Needs: Engage with customers to identify their needs and offer tailored broadband and mobile solutions · Achieving Sales Targets: Lead by example to ensure individual and team sales targets are consistently met and exceeded · Customer Retention: Effectively manage customer queries, ensuring their issues are resolved promptly and efficiently to build long-lasting loyalty · Operational Excellence: Oversee the daily operational aspects of the store, including stock control, cash management, and administrative duties · Policy and Procedure Implementation: Responsible for the adherence to eir's policies and procedures to provide the highest level of service and operational standards · Market Awareness: Stay current with industry trends and competitor offerings to provide customers with up-to-date and relevant information. Requirements For A Successful Application: Knowledge, skills and abilities · Strong communication skills with the ability to simplify complex products and services. · Ability to engage customers confidently, offering tailored solutions and building trust. · A passion for mobile technology and telecommunications, with a curiosity to stay up to date with the latest industry developments. Qualifications · Relevant diploma or certification is a plus, but not essential. · 2-5 years of retail or customer-facing experience preferred (life experience considered). · Industry knowledge is an advantage but not essential; we provide ongoing training to ensure you’re up to speed. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Careers Consultant
The Purpose of the Role: The Careers Consultant will be responsible for leading on the provision of specialist careers education, information and guidance to students and recent graduates to enable them to realise their career potential and equip them with the skills to succeed in the workplace of the future. They will lead the direction and management of the relationship between their designated Schools/Disciplines and the Careers Service and will be responsible for the development and tailoring of course content and services to meet their specific needs and those of their students (undergraduate and postgraduate). Reporting to the Director of Careers (or their designate), the Careers Consultant will lead the development and implementation of strategically important plans and programmes related to careers and student employability across Trinity, and the design, delivery, and continuous improvement of related services (e.g., career guidance), activities (e.g., embedding careers in the curriculum and facilitating skills development), and initiatives (e.g., Trinity Career Skills Award). They will build and nurture productive working and professional relationships with internal (i.e., students, graduates, academics, professional areas) and external (graduate employers, public and private industry partners, not-for-profits, and government and professional bodies) stakeholders to advance careers and employability within the curriculum and enhance Trinity students’ career opportunities. They will use their specialist expertise and knowledge in careers, graduate employability, labour market trends and future skills needs to inform and influence the direction of relevant strategies, policies and programmes across the Service and the university. Context The Trinity Careers Service, which is part of Trinity Teaching and Learning, supports students (approx. 22,000 undergraduates and postgraduates) and recent graduates across all disciplines to explore their career ambitions for the future and plan how to achieve them using a wide variety of activities, services, events, and resources. The team currently includes a Director of Careers, 6 Careers Consultants, a Student Employability Officer, a Careers and Employability Support Officer (CESO), a Partnership Development Officer, a Data Analyst, an Inclusive Student Employment Officer, a Communications and Digital Officer, and 3 Executive Officers (total staff of 16). The Careers Service has undergone significant changes in recent years, embracing new initiatives to improve employability opportunities for undergraduate and postgraduate students. Key initiatives include the development and delivery, in conjunction with industry, of Employability and Career Skills Awards and academic modules, and the Laidlaw Undergraduate Leadership and Research Programme. The embedding of MyCareer, our online careers system, has also significantly improved our reach across students, graduates, academic staff, and external partners. Elements of Trinity’s Human Capital Initiative-funded programmes, i.e. micro-credentials and enterprise marketing and engagement, are continuing to advance alongside the Careers Service under the umbrella of Careers and Development. The Careers Consultant will play a key role in aligning the broader Careers and Development team with changing employment trends, labour market needs, and government policies on employment and skills. Main ResponsibilitiesService Leadership Salary This appointment will be made on the Administrative 1 (Points 1–3) Salary Scale (€70,942–€91,774 per annum) at a point in line with current Government pay policy. Monthly/weekly payscales (tcd.ie).
Pension Administrator
Description Join us as a Pension Administrator in our Dublin office, supporting the administration of Defined Contribution pension schemes while developing your technical, analytical, and customer service skills through structured training and mentoring. This is a challenging and rewarding role, which will develop your analytical, technical and customer service skills. You will receive structured training, via our formal training programme and this will be supplemented by the “on the job” training you will receive from your assigned mentor(s). Further support and supervision will also be provided to you daily from your team colleagues, as you embark on your learning journey with WTW The role involves working collaboratively within a team to service members and our impressive portfolio of clients. Day to day responsibilities include providing support on the administration of occupational Defined Contribution pension schemes at both a member and scheme level. Member tasks include the processing of new joiners, leavers, retirees and dealing with both client and member queries. Scheme related tasks will include the production of periodic administration reports, completion of annual benefit statements for both active and deferred members and co-ordinating the completion of the yearly trustee annual report amongst other scheme related deliverables. The Role
Grade V ICT Support Officer
Job Objectives Main Duties and Responsibilities ICT Service Support • Develop expertise across assigned areas of ICT service such as application support, user account management and/or desktop support • Handle and manage support tickets on the ICT service desk across assigned areas of responsibility • Ensure adherence to standard operational processes in the delivery of service • Ensure excellent service levels are being provided to end users • Support and contribute to service improvement initiatives • Work as part of a team in delivering service-related projects/initiatives. • Prepare reports on support call statistics for assigned areas of responsibility and monitor performance against service level agreements. • Lead on the implementation of assigned projects/initiatives/tasks. • Directly or indirectly manage and lead others if applicable in line with the Tusla Leader Framework relevant for this role Leading Others . Human Resources • Contribute to the team environment and culture in providing excellent service to users. • To supervise, allocate and oversee the work of any assigned administrative staff. • Encourage and support staff through change processes. • Pay close and accurate detail to own personal work. • Support the preparation and issuing of office documentation (correspondence, reports etc) to the highest possible standard. • Co-operate and work in harmony with other teams and disciplines and stakeholders. • Ensure line management is kept informed of all issues Education and Training • To maintain continuous personal development and participate in team-based development, education, training and learning. • To complete all mandatory training. • Where appropriate, arrange for the induction and training for assigned staff, as required to maximise skill resources, (to include workplace experience placements where applicable). • Where appropriate, provide supervision and assist in the development of knowledge, skills of relevant staff. • To participate in performance evaluation / review, identifying areas for improvement and appropriate plans / measures to achieve them. • To ensure policies and procedures exist for all areas. Health & Safety • Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role. • To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Please refer to the Candidate Information pack attached to this campaign for full and further detail. Skills Requirement Applicants must by the closing date of application have the following: • Have at least two years’ experience in a customer service-related support role with at least 1 year in an ICT support position that supports business operations and end users. • Have excellent ICT skills with a high level of proficiency with Microsoft Office, databases, and document management. • Possess sufficient administrative capacity to discharge the functions of the grade/post of the grade/post Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Grade VII ICT Modern Workplace Power Platform Developer
Job Objectives Main Duties and Responsibilities: Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Grade VIII - .NET Technical Architect
Job Objectives Main Duties and Responsibilities: Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Grade VIII - Cloud Architect
Job Objectives Main Duties and Responsibilities Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
GVII Automation Test Engineer
Job Objectives Main Duties and Responsibilities Automation Testing Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Grade VII ICT Modern Workplace Test Lead
Job Objectives Main Duties and Responsibilities The role requires an experienced Test Lead with a strong technical background in an ICT environment. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
