Public Service jobs in Ireland
Sort by: relevance | dateCandidate Services Representive - Irish Speaker
Job Title: Candidate Services Representative – Irish Speaker Reports To: Candidate Services Supervisor Department: Candidate Services Location: Ireland (Remote) Hours of Work: 37.5 hours weekly Job Overview: If you are looking for a unique opportunity within customer services, where you will be constantly challenged, learn new experiences and work with a truly global team, then Prometric may be for you. In the Customer Services Team at Prometric, the candidate is the customer. The CSR role will provide a professional and comprehensive booking and enquiry service for candidates wishing to book tests within the Prometric Testing Channels. Main Duties & Responsibilities:
Assistant Retail Shop Manager
Boggans Mace Carriglawn Newtown Road Wexford is dedicated to providing you with a convenient Mace shopping experience and reliable Texaco fuels at our station. We value our customers and strive to make every visit a pleasant one. We are recruiting a Sales Assistant Retail Shop Manager in our busy Mace Shop and Texaco Service Station. Requirements: PLEASE CLICK THE APPLY NOW BUTTON TO UPLOAD YOUR CV!
Customer Services Executive
MM Fiber Packaging Ireland Ltd are secondary packaging manufacturers, specialising in the Pharmaceutical and Beauty industry. MM is a leading producer of carton board and folding cartons with an attractive offer in kraft papers and uncoated fine papers. We promote sustainable development through innovative, recyclable packaging and paper products made from renewable, fiber-based raw materials. Therefore, all activities related to sustainability, environment and safety have special priority. MM generates sales of approximately EUR 4 billion and employs around 16,500 people Role Purpose This is a maternity leave cover for a fixed period only. The main purpose of the role is to maintain and develop customer relationships, as well as providing high quality service, before, during and after customer transactions. The Account Executive will possess excellent account management skills, and will be able to communicate, influence and persuade at all levels. Display a positive attitude to learning Technical Aspects of Leaflet and Label manufacturing and development of Commercial Awareness. This is an office-based position which could potentially include occasional visits to customer sites. Duties and Responsibilities
Dental Nurse
We have an exciting opportunity for a Dental Nurse to be part of our family run group of Practices and to join our team in Whitehead on a full-time basis.The successful applicant will work 37.75 hours per week from 8:45am-5:30pm, Monday to Thursday and 8:45am-4:30pm on Friday. Duties will include assisting the dentist, sterilising dental equipment, keeping the surgery clean and occasional reception duties. Promoting high standards of patient care at all times is vital. Essential Criteria:
Customer Service Administrator
About Us: Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way. Position Purpose: We are looking for an experienced Customer Service Advisor with strong administration and communication skills for this fast-paced Customer support role. Working as part of the Customer Support Team the main aim of this role is to provide excellent customer support to incoming customer queries via the telephone, email and web-based systems. Key Job Activities: The main responsibilities of this Customer Service Administrator will include: Answering incoming telephone calls within the agreed service levels. Focussing on attaining high levels of customer satisfaction. Promoting a positive team culture and contributing to effective team working. Achieving the set target rates on calls and cases. Promoting a “first time fix” approach. Ensuring that full details of each interaction is logged on the electronic customer account. Following the agreed guidelines and best practice when handling customer contacts. Resolving each query at the first point of contact where possible and escalating issues upwards where this cannot be achieved. Liaising with all departments to meet client requirements. Education: Preferred Education: in English Junior Certificate and Leaving Certificates. Experience (EMEAA): We are looking for a Customer Service Administrator who can demonstrate: Experience in a fast paced, telephone-based customer service work environment. The ability to manage time and workload without direct supervision. The ability to build effective working relationships quickly with customers and colleagues. Excellent communication skills including listening and accurately documenting customer requests. A strong team player who can work well under pressure and manage a large customer base. Good knowledge of information technology including Microsoft Office and previous experience of using a CRM. Certifications and/or Licenses: Benefits: Stericycle offers you:
Customer Service Specialist
Our people make the difference. Here at PHX Ireland, we strive to be a place for everyone - where each and every one of us can be our true, authentic selves, every single day. For us, individuality sparks new ideas, shapes new approaches and brings us powerful new perspectives. It’s the heartbeat of our innovation, creativity, and success. Which is why, at PHX Ireland, we don’t just embrace our differences – we celebrate them. Across United Drug, McCabes Pharmacy, and TCP Homecare, in every location and every role, the way we work makes us who we are – and that’s something we are really proud of. Which is why we’ve summed up our ethos in our six PHX Ireland values; Customer focused, Quality driven, collaborative, ambitious, innovative, and inclusive. Responsibilities Our Customer Service Specialist typically responds to customers via phone, e-mail and online chat. Your duties include obtaining and recording the details of customer enquiries, comments and complaints, as well as the actions taken to resolve any issues. You will also help to provide information about company products or services; assist with or cancel website orders; refer unresolved grievances to the proper company departmental specialist; and provide refunds, bill adjustments or exchanges. Being an effective Customer Service Specialist requires excellent communication skills, reading comprehension, sound writing skills and decision-making abilities. The capacity to think critically and be self-monitoring (making self-corrective improvements in performance, organization and time management) is also essential to this job. The technical skills needed to work in our customer service primarily involve computer usage. You will use a variety of company software packages to help manage our responses to enquiries and communication received. In addition there are additional duties to provide extra support and assistance to the Store and Online teams, which will help you develop additional experience and skills. Duties include About PHX Ireland & PHOENIX Group PHX Ireland Group is Ireland’s leading fully integrated healthcare provider. We deliver health. We are comprised of United Drug, Ireland’s leading pharmaceutical wholesaler and distributor; McCabes Pharmacy, Ireland’s leading community pharmacy chain; and TCP Homecare, innovators in clinical home nursing services and direct to patient delivery solutions. PHX Ireland Group employs over 1,800 people, operates 5 distribution centres and pharmacies nationwide, delivering over 85 million packs to Irish pharmacies and hospitals and serving 500,000 patients each year. By working together to provide these solutions, PHX Ireland can enable a sustainable healthcare system and support Irish Healthcare. PHX Ireland is part of the PHOENIX group, Europe’s leading healthcare provider. Headquartered in Mannheim, Germany, the PHOENIX group brings together more than 48,000 employees from 29 countries, includes 223 pharmaceutical distribution sites, and more than 3200 owned pharmacies and 17000 partner pharmacies. Every day, the PHOENIX group makes an important contribution to comprehensive and safe healthcare in Europe. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Cook/Supervisor
Salary: Band 3, SCP 5-6, £24,790 - £25,183 per annum School: Business, Health and Hospitality Location: The appointee will be based at the Bangor Campus but will be required to be available for work at any of the College sites. Reports to: Principal Lecturer – School of Business, Health and Hospitality Total Hours of work: A variety of hours are available up to 36 per week full time. The post holder will be required to adopt a flexible approach (including evening work/Saturday work, if required) Working Pattern: Monday to Thursday 8.00 am – 4.00 pm and Friday 8.00 am – 2.30 pm. However, the post holder(s) will be required to adopt a flexible approach (including evening work/Saturday work, if required) and to devote such time as may be required by the exigencies of the service. Main Purpose of Job To provide an efficient and effective catering provision to the students, staff and general public within SERC. MAIN DUTIES AND RESPONSIBILITIES 1. Food preparation, cooking and the overall provision of food (including menu planning, portion control, the provision of special dietary meals and hospitality catering where appropriate). 2. Organisation and supervision of food services, including collecting and lodging cash internally. 3. Supervision and direction of other employees including allocation of duties, work rotas, induction and training. 4. Ensure that general kitchen duties are carried out including washing up, setting up and clearing away equipment and tables. Cleaning of the kitchen, snack bar surround equipment. 5. Maintain hygiene, food safety and health and safety procedures. 6. Ensure kitchen equipment is maintained and reporting of any defects. 7. Liaise with technician for timely food orders. 8. Stock-taking, including the organisation of stores and fridges and receipt of deliveries. 9. Supervise and carry out the cleaning of the equipment used in the facility. 10. Monitor the use of foods and making recommendation for service delivery and purchases. 11. Liaise with technician regarding utilisation of prepared dishes and cook additional items as required to maintain a high standard of lunch provisions (e.g. soups, sandwiches and healthy eating) 12. Carry out clerical duties associated with the efficient running of the kitchen. 13. Operational control of service points including transported meals. 14. Any other duties as required by the Assistant Head of School/Head of School for the School of Business, Hospitality and Tourism NOTES 1. This is a description of the job as it is at present constituted. The duties and responsibilities are intended to give a broad indication of the variety of tasks the post holder may be asked to undertake. It should be noted that a job description is not an exhaustive list of activities and staff may be asked to carry out duties commensurate with the grade of the post. The job description may also be amended to take account of changed circumstances, and staff will be consulted when this is necessary. It is the College’s aim to reach agreement to reasonable changes, but if agreement is not possible, the College reserves the right to insist on changes to a job description after consultation with the post holder. 2. In carrying out the duties and responsibilities of the post it is expected that the post holder will do so in accordance with the College Ethos, Equal Opportunities Policy and that in doing so the post holder will contribute to the discharge of Section 75 statutory duties and implementation of the College Equality Scheme. 3. This is a post which is governed by The Protection of Children and Vulnerable Adults (Northern Ireland) Order 2003. Before appointing anyone to this post, it is policy to ask for the relevant check to be carried out by Access NI. 4. The College operates a no smoking policy and all staff are expected to adhere to this. 5. In order to deliver its objectives, the College has developed to the following set of values and all staff expected to work within these; • Solution focused • Excellence driven • Responsive • Collaborative 6. All Staff at Principal Lecturer Level and above (including equivalent staff on NJC Terms & Conditions, band 6 and above) are required to participate in day/evening and holiday cover rotas as required. 7. All Staff are required to contribute to a healthy and safe working environment and to adhere to all health and safety regulations and College policies. 8. All staff has a responsibility for ensuring that risks are managed at College, team and individual level. This process will include the assessment and effective control of all acceptable risk situations. 9. All Budget holders will be responsible for ensuring the delivery of a balanced budget across their area of responsibility, including the delivery of any agreed cost improvement programmes. 10. Staff will be expected to participate in staff training and development activities to update and enhance their own knowledge, skills and professional competence needed to fulfil the role effectively. 11. Please note that a waiting list may be created from this post from which further appointments may be made should the same or a similar post arise within six months of the interview date. Please note such posts may be based at any College Campus. Selection Criteria Cook/Supervisor Essential Assessment Criteria 1. Hold a Level 2 qualification in Professional Cookery e.g. NVQ Level 2 or City and Guilds 706/1/2 OR A minimum of 5 years’ experience as a chef in the hospitality/Catering industry. 2. Hold a Level 2 Award in Food Safety 3. 3 years recent experience, within the last 6 years of food preparation and cooking in the Hospitality/Catering industry 4. Demonstrate evidence of Supervisory experience in the Hospitality/Catering industry Desirable Assessment Criteria 1. Supervisory management qualification The above are minimum criteria. These may be enhanced at the discretion of the Selection Panel.
Higher Education Development And Quality Manager
Temporary fixed-term contract for one year, with the possibility of extension. Full-time (36 hours per week) Based in the Titanic Quarter Campus: however, the successful applicant may be required to work at any of the College’s locations, as needed. Job Purpose: To support the development of all HE programmes across the College including preparation for validation and compliance with HE partnership agreements. Ensure HE quality systems are in place across the college and being supported and implemented by curriculum teams. Lead on developments and provision of quality assurance statements on HE for the Governing Body, and CQE committee on a quarterly basis, ensuring that the academic quality infrastructure is in place to meet curriculum requirements, and that the college is consistently at the leading edge of quality practice. Chair of HE Advisory Board (HEAB).
Digital Marketing Officer
Permanent ,Full-time (36 hours per week) The successful applicant may be required to work in any of the College’s buildings, as necessary. Job Purpose: The post holder is responsible for creating content for social media and maintaining the content on the College website, maximising and managing the effectiveness of digital marketing opportunities.
Trainer Assesor In Print Technologies
Permanent, Full-Time (36 hours per week). The post holder may be required to work in any of the College’s buildings as necessary. Job Purpose:To train and assess the skills and underpinning knowledge necessary for students undertaking vocational qualifications. Responsible for advising management and curriculum on emerging technologies, trends and training subject to the wider Print industry and business needs.
