Public Service jobs in Ireland
Sort by: relevance | dateSocial Care Worker – Family Support Service
Clarecare is a professional social enterprise with charitable status, providing a range of people centred social services to individuals and families in County Clare for over 50 years. Current services provided include Family Support, Older Persons Services and Bushypark Residential Addiction Treatment Centre. Clarecare’s headquarters are based in Ennis with local offices in Bushypark, Shannon, Kilrush, Killaloe and Ennistymon. Clarecare is supported by a partnership with TUSLA, Health Service Executive, other Government Departments, by charitable funding and by the Diocese of Killaloe. Clarecare Family Support Services, funded by TUSLA , offer a range of interventions to vulnerable children, including children subject to Safety Plans and/or open case to TUSLA, Child & Family Agency. We work in partnership with service users and professional colleagues in the provision of individual and group-based supports. JOB DESCRIPTION Social Care Worker – Family Support Service 1 Year Full-time, fixed term contract of employment DESCRIPTION OF ROLE: Working from the Clarecare Family Support Service practice model, which is based on the Tusla National Practice Model - Meitheal, the role of the Social Care Worker is to: • Deliver quality and innovative interventions to (a) children and young people in the community who may be the subject of child protection and welfare plans, and (b) children and young people identified as in need of support in relation to emotional and behaviour issues arising at home, school or in their community. • Deliver individual and group support interventions to parents to enhance their parenting skills and relationships with their children. • Carry out strengths and needs assessments in collaboration with children and parents and to formulate agreed outcome focussed interventions which are reviewed regularly. • Undertake the responsibilities of a Lead Practitioner in cases involved in the Tusla Meitheal process. • Actively participate in Tusla Child Protection and Welfare Conferences. This involves information gathering and report writing. • Provide targeted populations of children with opportunities to participate in community activities and facilitated groups. The groups may include; personal development groups for children, parenting groups, summer activity programmes etc. • To encourage child and youth participation in the design and quality of services which is fundamental to ensuring a child centred, rights-based approach when working with children and young people. • Work as part of a multi-disciplinary team to maximise and enhance outcomes for children. This will include regular monitoring and reviewing one’s own work and engaging in formal supervision and continuous professional development. SERVICE OBJECTIVES: • To deliver a dedicated service to children in their local community. • To improve outcomes for children through the delivery of interventions underpinned by the National Policy Framework for Children and Young People and Clarecare’s specific overarching goals that all children are (1) safe and protected from harm and are (2) achieving their full potential in learning and development. • To work in partnership with children and parents to identify their strengths and needs within their home and community environment and to work together to enhance resilience. • To provide a safe and supportive space, which will give children and parents the opportunity to express and explore issues and concerns, which they may be experiencing. • To encourage parents to build on their parenting skills and enhance relationships and communication with their children. • To link and co-operate with other disciplines and agencies in order to promote a cohesive service for children. JOB RELATIONS: The Social Care Worker will report directly to the allocated Family Support Services Team Leader and work as part of a multi-disciplinary Family Support Team. The Clarecare Family Support Services Manager has overall responsibility for Family Support Services. Reporting structures are subject to change. DAYS/HOURS OF WORK: The working week is Monday to Friday from 9.30 a.m. – 5.00 p.m. daily with 30 mins. break. These positions may involve evening or weekend work (as required) and you are required to be flexible regarding your work hours/work days. ANNUAL LEAVE ENTITLEMENT: Yearly Annual Leave entitlement is 26 days per full leave year (Jan-Dec) for this full-time, 1 year fixed term post. This entitlement excludes Public Holidays. JOB LOCATION: The office base for these positions will be Clarecare, Harmony Row, Ennis. These are on-site roles – remote/hybrid working does not apply. You may, if required, be assigned by the Chief Executive Officer/Family Support Services Manager or designate; to the organisation’s other places of business/centre locations. You will be given as much notice of any such change of place of work as is reasonably practicable. The successful candidate will be covering cases from the county wide Family Support Service waiting lists as allocated by the Family Support Team Leader or designate. Flexibility and willingness to travel is required. RESPONSIBILITIES OF THE POSITION: General Responsibilities: • To be accountable to the designated Line Manager and Family Support Services Manager. • To adhere to Clarecare’s policies, procedures, protocols in relation to all work within Clarecare. • To fulfil obligations under Children First Act 2015 and all responsibilities under Children First National Guidance for the Protection and Welfare of Children (2017). • To store and maintain accurate, confidential records in accordance with the Family Support Services practice protocols and to comply with responsibilities under the Data Protection Acts 1988, 2003 & 2018 (GDPR). • To complete and submit statistical information and reports in a timely manner as required. • To work as part of the wider Clarecare structure and carry out duties as required. • To support the work of staff, volunteers, students and others involved in Clarecare. • To participate in team meetings and attend meetings as deemed necessary. • To attend and participate in case management meetings with Family Support Services Manager or designate and relevant team members. • To engage in continuing professional development opportunities. • To maintain professional boundaries in all work with clients. • To perform such other duties appropriate to the positions as may be assigned to you. Specific Responsibilities • To undertake all duties as outlined in this job description for the Social Care Worker role. • To deliver a dedicated service to children and their families in their local community. This will include one to one support to children, parents and group work. • To develop and implement individual support programmes for children and young people based on models of best practice. • To work as part of the Clarecare Family Support Team in the development and running of programmes for children and families. • To develop and maintain collaborative working relationships externally with TUSLA and other relevant community, voluntary and statutory groups. • To foster and maintain positive working relationships with the local community. • To maintain up to date file records of work undertaken with the child and family and to complete reports outlining work completed. • To work as part of a team within the Family Support Team and as part of the wider Clarecare structure. • To attend relevant staff and client meetings. • To participate in local meeting fora in relation to the development of supports and services for children in the area. • To be flexible, innovative and adaptable in one’s approach to work with service users. REQUIREMENTS/QUALIFICATIONS FOR THE POSITIONS: Essential Requirements: • A nationally recognised CORU approved third level qualification to a minimum of Degree level in Social Care or Applied Social Studies (Level 7 QQI) AND • Have applied for CORU registration on the Social Care Workers Register (evidence of application will be necessary) OR • Be registered in the Social Care Workers Register maintained by the Social Care Workers Registration Board maintained by CORU. AND • Relevant experience working with disadvantaged or marginalised children/young people and/or parents in their own home, residential and community settings. • Relevant experience of working with children/young people on a one to one basis to develop and implement individual support interventions which are based on best practice and evidence informed programmes focusing on issues such as developing social skills, building resilience, coping with loss/bereavement and managing behaviour and anxiety. AND/OR Relevant experience working with marginalised parents on a one to one basis focusing on issues such as the parent /child relationship, family communication and household routines. • To demonstrate the ability to provide quality services to children/young people and /or parents using innovative interventions keeping the child’s interests central to the work. • Work within the Clarecare Family Support Service Practice Model, which is based on TUSLA’s National Practice Model, Meitheal. • Experience of liaising with services and advocating on behalf of service users. • To demonstrate empathetic understanding of the issues that vulnerable children and families may encounter and also a wide knowledge base including child protection and welfare law, policies and procedures and of recognition of all forms of abuse and reporting requirements under the Children’s First Act (2015) and all responsibilities under Children First National Guidance for the Protection and Welfare of Children (2017). • Well-developed computer skills, including use of Microsoft Office, MS Outlook (emails), Spreadsheets and Databases. • Experience of liaising with services on behalf of clients and staff. • Experience of creative approaches to working with families. • Good knowledge of the legislative and policy context governing statutory and voluntary service delivery. • Demonstrate experience of working with parents/guardians and children and an ability to engage adults and children in assessment and therapeutic work. • Demonstrate excellent verbal and written communication skills with service users, team members and other statutory and voluntary agencies. • Demonstrate excellent organisational skills as the role requires the capacity to work in a demanding post; managing time, commitments and priorities effectively. • Experience of writing reports and confident knowledge and use of Microsoft Office and data management systems. • Ability to work as part of a team and to use one’s own initiative when required. • Ability to maintain the principles of confidentiality in all areas of work. • Ability to foster good working relationships with external agencies and organisations • Maintain and submit annual membership of the relevant accredited body as per Clarecare policies and procedures • Ability to always maintain professional and personal boundaries and adhere at all times to Clarecare’s Guidelines & Code of Conduct for Staff. • A positive ‘fit to work’ medical. • A positive Garda Vetting Disclosure through Clarecare. • Two positive references from current/most recent employer(s). • Full clean driving licence with insurance indemnity to Clarecare. • As part of your role duties/responsibilities, you will be required to carry clients in your own private vehicle and to indemnify Clarecare under your private motor insurance policy. Desirable: • Experience of facilitating groups. • Experience of delivering individual parenting programmes • Training/experience in delivering therapeutic interventions with children/young people • Experience of working with families where there are child welfare /child protection concerns. • Knowledge of the philosophy and ethos of Clarecare and the personal social services sector. • Knowledge and experience of working within the Meitheal framework. Remuneration: The gross salary on offer is commensurate with relevant experience and is €34,328.88 gross per annum for this 1 year full-time, fixed term role. • 26 days annual leave per annum for this 1 year full time fixed term post excluding Public Holidays. • Free access to Employee Assistance Programme Services via VHI. • Defined Contribution Pension Scheme Membership on successful completion of probation (6 months). • Payroll deduction facility for Health Insurance cover. • Cycle to Work Scheme. • Access to full terms of Clarecare’s Sick Pay Scheme on successful completion of probation (6 months duration). • Access to Clarecare’s Wellness Programmes. NOTE: This job description is provided as a guideline. Unforeseen policy changes or emerging needs of the Service, may create additional/new demands on the post, thus requiring the post holder to fulfil those demands. Please click the APPLY NOW button to go to Clarecare's website for more information and to apply.
Customer Service Agents - Hybrid
End Date: June 21, 2025 Full Time & Part Time Join and you’ll be part of the Virgin Media family. You can trust us to do the right thing by you. We’re a great place to work and we offer impressive benefits too. Get ready for a generous holiday allowance, birthday day off, contributory pension, healthcare and discounts on our fantastic mobile broadband and cable. Virgin Media is the leading connected entertainment cable and broadcast business in Ireland. Every day we deliver connections that really matter for Irish Consumers and Businesses with multi award-winning services including broadband, TV, mobile and home phone. Our Virgin Media Business division provides the fastest broadband speeds and connectivity solutions for entrepreneurs, businesses, and the public sector. Virgin Media Television, our broadcast division, is Ireland’s number one commercial broadcaster offering three free-to-air channels: Virgin Media One, Virgin Media Two, Virgin Media Three, as well as the Virgin Media Player. We are a significant investor in home produced content, including news, current affairs, and drama, as well as offering the best in international programming. Our advertising sales agency, Virgin Media Solutions, creates unique, innovative campaigns for our business and for third party clients across the UK and Ireland. Virgin Media is part of Liberty Global, one of the world’s leading converged videos, broadband and communications companies, with operations in six European countries. For further information please visit: www.virginmedia.ie About the Role: At Virgin Media Ireland, we are committed to keeping our customers connected. To do this, we are recruiting customer service representatives to work with us in the Limerick region. This is a customer support role where we aim to provide excellent service to Virgin Media customers. Communicating with customers, you will help resolve their queries in a professional and friendly manner. With comprehensive training provided, you'll feel confident and prepared to offer first-line support and make a positive impact on our customers. This role offers 37.5 hours of work per week, with shifts scheduled between 9am and 6:30pm from Monday to Friday. Your schedule will be planned in advance, and you’ll enjoy a balance between work and life, including one Saturday shift every three weeks with a day off during the week. Specific Duties & Tasks: Join and you’ll be part of the Virgin Media family. You can trust us to do the right thing by you. We’re a great place to work and we offer impressive benefits too. Get ready for a generous holiday allowance, birthday day off, contributory pension, healthcare and discounts on our fantastic mobile broadband and cable. CLICK THE APPLY NOW BUTTON TO GO TO THE CAREERS WEBSITE
Policy, Research And Compliance Officer
This is a full-time, fixed term contract post for one year, subject to review. To register and apply for this job, go to Policy, Research and Compliance Officer (link opens in new window). You can also download the job description, employee specification and terms and conditions for this job. As Protestants are currently known to be under-represented in this job group, in Belfast City Council, applications from this group would be particularly welcome. And as young people (people under the age of 35), people with a disability and people from minority ethnic communities are currently under-represented in Belfast City Council, applications from these groups would be particularly welcome. As part of our commitment to equality of opportunity we offer a Guaranteed Interview Scheme (GIS) for disabled applicants. Further information can be found in the Application Pack. Belfast City Council is an Equal Opportunities Employer. All applications for employment are considered strictly on the basis of merit.
Contracts Officer
There is currently one permanent, full-time post. To register and apply for this job, go to Contracts Officer (link opens in new window). You can also download the job description, employee specification and terms and conditions for this job. As Protestants are currently known to be under-represented in this job group, in Belfast City Council, applications from this group would be particularly welcome. And as young people (people under the age of 35), people with a disability and people from minority ethnic communities are currently under-represented in Belfast City Council, applications from these groups would be particularly welcome. As part of our commitment to equality of opportunity we offer a Guaranteed Interview Scheme (GIS) for disabled applicants. Further information can be found in the Application Pack. Belfast City Council is an Equal Opportunities Employer. All applications for employment are considered strictly on the basis of merit.
Tourism Development Officer
There is currently one permanent, full-time post. To register and apply for this job, go to Tourism Devlopment Officer (link opens in new window). You can also download the job description, employee specification and terms and conditions for this job. As Protestants are currently known to be under-represented in this job group, in Belfast City Council, applications from this group would be particularly welcome. And as young people (people under the age of 35), people with a disability and people from minority ethnic communities are currently under-represented in Belfast City Council, applications from these groups would be particularly welcome. As part of our commitment to equality of opportunity we offer a Guaranteed Interview Scheme (GIS) for disabled applicants. Further information can be found in the Application Pack. Belfast City Council is an Equal Opportunities Employer. All applications for employment are considered strictly on the basis of merit.
Zoo Curator
There is currently one permanent, full-time post. To register and apply for this job, go to Zoo Curator (link opens in new window). You can also download the job description, employee specification and terms and conditions for this job. As Protestants are currently known to be under-represented in this job group, in Belfast City Council, applications from this group would be particularly welcome. And as young people (people under the age of 35), people with a disability and people from minority ethnic communities are currently under-represented in Belfast City Council, applications from these groups would be particularly welcome. As part of our commitment to equality of opportunity we offer a Guaranteed Interview Scheme (GIS) for disabled applicants. Further information can be found in the Application Pack. Belfast City Council is an Equal Opportunities Employer. All applications for employment are considered strictly on the basis of merit.
Customer Service Representative
Nostra is a leading Managed Service Provider (MSP) in Ireland, dedicated to delivering advanced IT solutions that enable businesses to build reliable, secure, and scalable IT foundations. With a commitment to continuous improvement, we serve a diverse range of industries, providing exceptional services that empower our clients to focus on their core business goals. Nostra is exponentially growing and we are expanding our Customer Service team! Nostra has offices in Galway, Cork and Dublin. Responsibilities: Some Technologies We Work With: Office 365 (Exchange Online, SharePoint, Teams), Azure, Backup, DR, AVD, Intune, SonicWALL, Cisco, firewalls, access points, Aruba (gateways, switches, access points, central), Datto (Backup, DR, Access Points), Unifi (access points, switches), HP, Dell.At Nostra we value our people. We are a passionate team committed to doing our best, our values are trust, accountability, expertise, people, integrity, and empathy. These values form a central part of our recruitment process. Nostra is an equal opportunity employer committed to diversity and inclusion.
Facilities Support
At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future? There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families. We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts. Job Summary To support the maintenance and repair of Civil, Structural and Architectural of the buildings both internally and externally. Support external contractors for the maintenance and repair of same. The Maintenance Technician is also responsible for supporting the running and maintaining the preventative maintenance system to pre-determined guidelines. Essential Duties and Responsibilities Travel Requirements 5%: Up to 13 business days per year
Customer Service Administrator
Key Responsibilities: Professionally manage a high volume of inbound calls. Identify customer needs, resolve complaints, and provide effective solutions. Ensure communication aligns with company policies and best practices. Maintain ownership of customer requests from start to finish. Communicate effectively via email with customers. Achieve daily, weekly, and monthly activity targets. Build strong working relationships with colleagues to ensure smooth service delivery. Process information accurately and report any customer complaints to the manager. The Ideal Candidate Will Have: 1-2 years of experience in a similar customer service role. Experience in the Customer Service/Waste Industry (advantageous). Proficiency in Microsoft Office and IT systems. Flexibility to work in various areas of the company. Eligibility to work in Ireland. Strong proficiency in the English language.
Service Advisor
Main Purpose of Job: We are currently recruiting for a Service Advisor to join the Connolly Motor Group, within the Service team at Mercedes-Benz Galway. The role: The successful candidate will be required to welcome customers to the Service department. Carry out customer follow ups to develop and maintain positive relationships. You will be required to organise service department bookings in an efficient and courteous manner to ensure utilisation of the workshop in line with dealer guidelines. Role Responsibilities: Customer Service CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
