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Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be: • HACCP training is desirable but not necessary • Excellent communication skills • Previous customer service experience is an advantage • The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure • A passion for food and the ability to inspire shoppers. Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Prepare customer orders across all fresh food areas i.e. make sandwiches and rolls, dish up hot food and slice meats using the store`s portion control measures • Cook, prepare and display the foods sold throughout the day • Ensure that the counter displays across all fresh food departments are to the highest standards at all times throughout the day • Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with customers • Deal with all customer queries efficiently, professionally and in line with store policy.
Branch Customer Service Advisors
Locations: • Athlone/Longford Territory • Ennis, Clare • Clonmel • Naas, Newbridge, Maynooth • Dundalk & Drogheda • Navan & Ashbourne • Dublin • Limerick • Monaghan • Mullingar • Roscommon Responsibilities:
Principal Duties and Responsibilities The position of Community Swabber encompasses both swabbing and administrative responsibilities within the assigned service. The post encompasses the following areas of responsibility: • Obtain nasopharyngeal (swab from the nose) and oropharyngeal (swab from the Throat) swabs from persons refereed for Testing • Completion of associated administration during the testing process; confirm patient name & contact details; label tubes, package swab tubes etc • Support other administrative activities as required to support community testing • Ability to work within administrative function within HSE if and when testing centres demand decreases • Deal with members of the public attending health services • Work with Managers to promote the team work required to develop systems and structures for service improvement. • Maintain appropriate relationships with key stakeholders including other service providers. • Provide reports as required on daily weekly monthly basis as required. • Engage in pro-active communications with internal and external stakeholders, particularly focused on service interface initiatives. • Promote and participate in the implementation of organisational and service change as necessary. • Comply with obligations to protect patient Confidentiality and data at all times. • Any other duties as required from time to time as assigned by the Line Manager Health & Safety • In accordance with Health and Safety at work policy, observe all rules relating to Health and Safety and Conduct at Work and to use any equipment provided in a safe and responsible manner. • Understand and adhere to all relevant HSE policies, guidelines and procedures, comply with health and safety, infection control and risk management procedures, comply with statutory obligations. • Report any incident or potential incident which may compromise the health and safety of patient/ clients / residents, staff or visitors and take appropriate action. • Report any accidents, near misses to the person in charge and ensure completion of incident / near miss forms. • Not undertake any duty related to patient/client care for which he/she is not trained. • Attend training courses as required e.g. CPR, Hygiene, HACCP, Fire Prevention etc. • Conduct his / herself in a manner that ensures safe patient/ client care. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. • To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Education & Training • Attend induction and mandatory in-service education. • As directed participate in the induction of new staff. • Maintain continuous personal and participate in team based development, education, training and learning. • Participate in performance review/ achievement and the development of a personal development plan in conjunction with and as required his / her line manager. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Salary : 29,337 - 36,397 per year
Position Description Join us and you'll become part of a crew, or a team, that works together to provide the best customer service. If you've visited one of our restaurants before, you’ve probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. Position Requirements Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued. Position Attributes To join us as a Crew Member you’ll need to be confident in approaching and dealing with diverse groups of people. Friendly, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. You’ll also need to understand the importance of maintaining high standards of quality and service as well as cleanliness. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Finally, your appearance should be smart and clean.