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Quality Assurance Officer (maternity cover) Location: Craigavon Hours: 37.5 hours per week Monday- Friday with core hours 10:00-16:00 Salary: Competitive Business Unit : Diagnostics Open To : Internal and External Applicants Ref No.: HRJOB10634 The Role A typical day for a Quality Assurance Officer in Diagnostics is far from typical. The role is dynamic and quite versatile in its daily tasks. The primary function of a Quality Assurance Officer is to assure compliance with ISO15189 / ISO13485/ CAP/ CLIA/ GCP/ GCLP and GxP quality systems and Almac Diagnostic Services SOPs by review of documentation generated during and in support of service and research activities. This role involves reviewing clinical service and medical device related documentation, and existing procedures as part of internal audits. The successful candidate will amend procedures in response to corrective actions and recommendations from internal and external audits. You will work in a small friendly team and feed into the larger quality department within Almac Diagnostics. There may be the opportunity to travel based on business needs. Please see attached job description for further details. Key Requirements Applicants must have eligibility to work in the UK OR possess a valid work permit that will allow you to take up full time, employment in the UK To be successful in this position you will need to have a Degree (or equivalent) in Engineering, Biology, Physical Sciences , Mathematics or other relevant subject OR experience in similar duties may be considered in lieu of academic requirements . You will also need previous experience in QA activities in quality management system, document control management and training. Please see attached job description for a full list of essential and desirable criteria. About Almac Diagnostic Services Almac Diagnostic Services is a personalised medicine company focused on the discovery, development and commercialisation of diagnostic and companion diagnostic tests. We partner with biopharma companies to provide solutions ranging from sample management, biomarker discovery to companion diagnostic development including regulatory submissions and commercialisation. We also facilitate biomarker clinical trial management and clinical test delivery from our CLIA-accredited lab. The tests developed at Almac Diagnostic Services have a wide range of applications including patient selection, and are utilised in phase I to phase III registrational clinical trials. Apply Now Apply online and tailor your CV to outline how you meet the role criteria. Please upload your CV in PDF format where possible. Closing Date We will no longer be accepting applications after 5pm on Sunday 25 May 2025 RECRUITMENT AGENCIES PLEASE NOTE: Almac will only accept applications from agencies/business partners that have been invited to work on this role by our Talent Acquisition team. Speculative candidate CV’s received or submitted directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation.
SCSC Unit Based Administrator
Particulars of Office 1. The appointment is permanent full-time and pensionable. 2. Salary Remuneration is in accordance with the salary scale approved by the Department of Health current scale. 3. Superannuation The terms of the Voluntary Hospitals Superannuation Scheme and the Voluntary Hospitals Spouses and Children’s Scheme or the Single Public Service Pension Scheme will apply to the position. Superannuation contributions at the appropriate rate will be payable in accordance with the provisions of these schemes. 4. Duties The incumbent will perform such duties as are outlined in the attached Job Description. 5. Hours of Work The normal hours of work associated with the post are 35 hours per week, usually discharged between the hours of 8.00am and 8.00pm on a Monday to Saturday basis, as appropriate to the particular service. The specific focus of the unit based administrator includes a commitment to a starting time of no later than 8.00 am on the specific SCSC Programme unit. The appointee may be required to attend at such other times as are required for the proper discharge of duties including attendance outside normal working hours. 6. Probation The successful candidate will be appointed initially for a probationary period of 6 months. During the probationary period, progress or otherwise will be monitored and at the end of the period, the service will be: a) Certified as satisfactory and confirmed in writing b) In certain circumstances this period may be extended and, in such case, you will be advised in writing of this and the duration of the extension 7. Retirement No age restrictions shall apply to a candidate except where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation (Miscellaneous Provisions) Act, 2004). In this case the candidate must be under 70 years of age on the 1st day of the month in which the latest date for receiving completed application forms for the office occur. Continued employment is conditional upon capacity and conduct of the employee. 8. Annual leave Annual leave and public holidays are granted in accordance with the provision of the Organisation of Working Time Act. 1997. Your annual leave entitlement will be advised to you by the Human Resources Department in your contract of employment. Annual Leave may be based on a number of factors such as grade, years of service and whole-time equivalency. 9. Sick Leave Payment of salary during illness will be in accordance with arrangements as approved from time to time by the Department of Health and Children. 10. Termination of office The employment may be terminated at any time by two months’ notice on either side except where circumstances are dictated by the Minimum Notice and Terms of Employment Act 1973/77. The Management’s right under this paragraph shall not be exercised save in circumstances where the Management is of the opinion that the holder of the office has failed to perform satisfactorily the duties of the post or has misconducted himself/herself in relation to the post or is otherwise unfit to hold the appointment. 11. Garda Vetting Checks Arrangements have been introduced, on a national level, for the provision of Garda Vetting Checks in respect of candidates for employment in areas of the Health Service, where it is envisaged that potential employees would have substantial access to children or vulnerable adults in the course of their duties. Garda vetting is done for the protection of these groups and the National Rehabilitation Hospital reserves the right to revert employees at any future point, as deemed appropriate by Hospital Management. 12. Confidentiality In the course of your employment, you may have access to or hear information concerning the medical or personal affairs of patients and/or staff, or other health services business. Such records and information are strictly confidential and unless acting on the instructions of an authorised officer, on no account must information concerning staff, patients or other health service business be divulged or discussed except in the performance of normal duty. In addition, records must never be left in such a manner that unauthorised person can obtain access to them and must be kept in safe custody when no longer required 13. Hygiene During the course of employment staff are required to ensure that the hospital’s hygiene and infection control policies are adhered to at all times. All employees have responsibility to prevent transmission of infection by adhering to and implementing optimal hand hygiene and adhering to the Hospital’s Hygiene processes. Hygiene is a fundamental component of the National Rehabilitation Hospital’s quality system to ensure the safety and well-being of its patients and staff and plays a role in the prevention and control of healthcare associated infection. 14. Policies / Legislation All Hospital policies and procedures form an integral part an employment contract and may be subject to update and revision, from time to time, in consultation with union representatives as appropriate. Employees are required to comply with all hospital policies, procedures (e.g. Dignity at Work, Trust in Care, Computer Usage Policy) and the Hospital’s ethical codes of practice. Employees are required to abide by the hospital’s code of behaviour and the code of practice as defined by their relevant professional body. 15. Disability Census As part of the NRH’s commitment to supporting the employment of people with disabilities and to comply with the requirements of the Disability Act 2005, all staff are required to inform the Director of Human Resources of any personal disabilities. This information is only requested in the event that appropriate arrangements must be put in place during the course of one’s employment and will be stored in compliance with Data Protection Legislation. 16. HR Department Privacy / GDPR Policy In order to carry out its administrative functions the Human Resource Department in the National Rehabilitation Hospital collects and processes personal data relating to individuals, which includes the job applicants and staff of the Hospital. The Human Resources Department takes the confidentiality of all personal data seriously and consequently takes all necessary steps to comply with data protection legislation including the GDPR. The Human Resource Department collects personal data only in order to meet specific lawful purposes and will retain that data only for so long as necessary. We also ensure that all reasonable technical and organisational security measures are in place to safeguard personal data. Ordinarily, the Human Resource Department will not pass personal data to any third party except where required by law, or under statutory obligations, or to fulfil a contract of employment or for other legitimate purposes as balanced against the rights and interests of the Data Subject. If you have any concerns about how your personal data is processed, you may contact our Data Protection Officer (dpo@nrh.ie). Please refer to the National Rehabilitation Hospital Human Resources Privacy Policy Document for more information. The Policy Document is available on request from the Human Resources Department. 1. Qualifications The candidate must, on the latest date for receiving completed application forms for the office, possess: Experience & Skills: • The successful candidate will have a minimum of three years’ experience of working in an administrative capacity. • Previous experience in a hospital administration, healthcare or Out-patient setting would be an advantage. • Experience dealing with staff, patients, visitors and members of the public is an advantage. • Knowledge of medical terminology essential • Have excellent knowledge of general office procedures. • The ability to work as part of a team. • Have a high capacity for responsibility and individual initiative. • Excellent interpersonal and communication skills • Must be highly motivated and able to prioritise. • Due to the programme operational service’s needs, the successful postholder will be required to be flexible in this position and is expected to facilitate early shift hours. Qualifications: • A recognised and relevant qualification in administration, medical or similar of at least Level 5 on the National Qualifications Framework maintained by Qualifications and Quality Ireland, (QQI). • Ability to demonstrate excellent keyboard and Dictation skills is essential. • Excellent knowledge of Microsoft Office (in particular Word, Excel, Outlook, Access & SharePoint). Aptitude for computing- ICDL (former ECDL) qualification is essential. • Good working knowledge of PAS, T-Pro and TrakCare is essential. 2. Health Candidates or any person holding the office must be free from any medical condition which would render them unsuitable to hold the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. For the purposes of satisfying the requirements as to health, it will be necessary for each successful candidate before he/she is appointed to undergo a medical examination by a qualified medical practitioner to be nominated by the Chief Executive or designated officer. Any irregularities reported as a result of this examination which render the incumbent unsuitable for the post must be remedied / addressed before appointment. Health Promotion – The Hospital is committed to promoting healthy lifestyles for both patients and staff. Staff are expected to participate in initiatives to support better health and well- being in line with the Hospital objectives. 3. Character Candidates for and any person holding the office must be of good character. Overview of the Role The Spinal Cord System of Care Programme Unit Based Administrator will be responsible for conducting and leading the provision of administrative support services to specific clinical teams and professionals within their designated area. In doing so they will be responsible for compliance with the hospitals policies and procedures in carrying out the role in a professional and efficient manner. It is expected that the appointee will possess the requisite skills of administration, teamwork, good organisation and communication, along with a flexible approach to their work. ACCOUNTABLILITY, DUTIES AND RESPONSIBILITIES General Accountability • Be required to be flexible to work in all areas of the Spinal Cord System of Care Programme and fulfil the duties associated with same including working in the Cedars building if required. • Maintain an awareness of the privacy of the patient in relation to all administrative activities. • Demonstrate behaviour consistent with the values of the hospital. • Be responsible for the provision of administrative support services to their designated area. • Ensure that a safe environment is maintained for other staff, colleagues, patients, and visitors. Both employees and management are required to adhere to Health and Safety regulations by ensuring that they report any Health and Safety issues. • Be responsible for the day-to-day security of the work area to which assigned with particular awareness of fire regulations and security arrangements e.g., ensuring computer screen or office door is locked when unattended, VDUs are not visible to the public with sensitive patient or business information, patient records are kept securely etc. • Keep up to date with all relevant mandatory training for the programme and their specific area. Specific Accountability • Report to the Spinal Cord System of Care Programme Manager or designated Deputy. • Provide administrative support to specific clinical areas within the Programme as designated by the Spinal Cord System of Care Programme Manager which may be changed as necessary to meet the requirements of the programme. • Actively manage and co-ordinate their designated area of work. Outline of Duties and Responsibilities General • Be based on the unit hub from 8.30am to 10.30am daily and at other times as required. • General telephone and email queries. • Correspondence (e.g., post) management for members of the interdisciplinary team (IDT), the unit and related activity (e.g., requesting HCRs). • Healthcare records and general unit filing. • Carry out any duties as assigned by the Programme Manager, including the provision of cover in other areas when required. • Book transport- or translation services as necessary. Dictation: • Consultant and NCHD correspondence to other hospitals or GPs regarding patients. • Other dictation as needed to support the unit. New Admissions: • Prepare patient admission documentation e.g., over bed signs and drugs kardex stickers, wristbands and ID labels etc. • Set up relevant electronic folders for patients on NRH common • Confirm accuracy of contact information and GP details with individual patients. Inpatient Process • Schedules: Oversee electronic scheduling process. Input information as required and photocopy, distribute to the units and email to the treating team when complete. • Units: File, update and maintain the HCR for all current inpatients. Provide administration support to the team Book transport for patients. Arrange an interpreter where necessary. • Conferencing: Compile weekly conference list with treating team, print a copy for the unit and distribute to the team via email. • Huddle: Attend the daily unit huddle • Discharge: Track the progress of the ITDR when the patient is due for discharge. When the consultant/registrar has signed off on the ITDR then print off, give the patient’s copy to the unit, file and post to the relevant parties. Complete a final audit on the chart, including collection of SCSC Programme data, and complete any outstanding filing before releasing the chart for collection by medical records. • Post Discharge: On completion of the ITDR complete the outpatient follow up appointment form as requested on the ITDR and forward to OPD. Liaise with urology re any follow up appointments as per ITDR. Put up referral for post discharge liaison call on Trakcare. Remain as a point of contact for patient or family member until six weeks post-discharge. Outcomes Reporting: • Collect and collate data from the HCR and online folders as required by the Spinal Cord System of Care Programme Manager. PAS & Trakcare: • Update PAS daily and print off a daily unit census report. Update PAS for weekend leave & discharges on Trakcare when necessary. In addition, the following general duties of Grade IV role apply: • Provide cover for absent administrative staff in any area. • Provide feedback for units at DOSH as required • Ensure administrative support services are carried out efficiently and effectively. • Ensure staff understands the importance and relevance of quality in relation to their everyday work. • Ensure that all relevant staff treat patients and visitors with courtesy and respect in line with the values of the hospital. • Liaise with the Manager in relation to staff cover requirements. • Play an active role in staff training and development ensuring that team members gain experience in the various functions of the area and that they develop the necessary skills to carry out the functions required. • Support the collection of statistical information in their area. • Help in the assessment of need for further service developments. • Actively participate at meetings. • Maintain efficient general office procedures as appropriate to the post. • Process and facilitate in the collation and presentation of data in relation to work undertaken. • Liaise with staff in other departments, the public and outside agencies in a confidential, courteous and professional manner. Patient Safety & Quality The NRH prioritises the delivery of quality and safe patient care under HIQA, CARF and other quality standards. It is the responsibility of all staff at all levels to ensure that the highest level of quality services required for each patient is maintained. If you have a concern regarding any issue of patient safety and well-being, please bring this to the immediate attention of your manager. Quality and Patient Safety supports the Health Service to deliver high quality and safe services to patients and service users. The post-holder is responsible and accountable to deliver a quality service that ensures patient safety. The post holder will work within a risk management framework that complies with the Health Information and Quality Authority (HIQA) National Standards, CARF Standards and other quality standards as appropriate. Salary: €35,256 - €54,370 per year
Social Care Worker
Avista is a progressive organisation, providing a wide range of services including Day, Residential and Respite supports to both Children and Adults in various locations across 3 Regions. The organisation is looking for Candidates who are committed to supporting people with Intellectual Disabilities and their families, in a Person Centred, Community Based, Socially inclusive manner in accordance with our core values and ethos and underpinned by quality, best practice and research. APPLICATIONS ARE INVITED FOR THE FOLLOWING POSITION: SOCIAL CARE WORKER Riverside/Bealach Beag, Clonsilla , Dublin 15 PERMANENT FULL TIME CONTRACT. Salary: €39,951 -€56,089* ( *LSI ) *Salary subject to Relevant Public Sector Experience and pro-rated for hours of work Essential: · QQI Level 7 (or higher) qualification in Social Care/Applied Social Studies or equivalent, the award must be considered eligible for CORU registration. · CORU recognised Social Care Qualification – list can be found at the below link:https://coru.ie/health-and-social-care-professionals/education/approved-qualifications/social-care-workers/ · Must have full driving licence and willing to drive manual vehicle · Experience working within the area of intellectual disability . Desirable: · To adopt a holistic and person centre approach to your role to ensure people are supported to live their best lives and an awareness of New Directions, · Willingness to support persons to develop skills and competencies around identified areas of interest and learning. Why work with us? ü Excellent Career Progression Opportunities. ü Supportive and innovative working environment. ü Comprehensive Pension Scheme. ü Generous annual leave entitlement. Please submit a CV as application via our website careers section at: https://www.rezoomo.com/company/avista/ Informal enquiries to Service Manager : Eilis Madden, (01) 824 8610 / Email: eilish.madden@avistaclg.ie Closing date for receipt of application: 23 May 2025. “A panel may be formed from which current and future Social Care Worker positions may be filled across the Dublin service.” Avista is an equal opportunities employer.
Senior Dietician
Position: Senior Dietitian Contract: Specified Purpose Hours: Full-Time Salary range: HSE Consolidated pay-scale 1st March 2025 Reporting to: The Dietitian Manager Closing Date: 21/05/2025 *** Full Job Description Attached *** Details of Clontarf Hospital Clontarf Hospital provides post-acute rehabilitation services to patients transferred from acute hospitals with a variety of conditions and rehabilitation needs including: post Covid, post elective and trauma orthopaedic surgery, frail older adults, post-acute medical conditions, multiple co-morbidities, post amputee, post neuro surgery and neurological conditions Purpose of the Post To work and function as an efficient and effective member of the Nutrition & Dietetic team and the relevant multidisciplinary teams, and to provide optimum clinical dietetic services to patients under the care of the dietitian. Flexibility is essential for this role. Areas of work will be discussed and then allocated in a range of areas including: DUTIES AND RESPONSIBILITIES: JOB OVERVIEW Professional/Clinical The Senior Dietitian will: · Actively participate in and promote the development and implementation of Nutrition & Dietetic Services in liaison with hospital management · Provide a dietetic service that is evidence based and meets recognized standards · Prioritise and manage a clinical and non-clinical caseload according to the needs of the department or service, including provision of cover for colleagues during periods of leave · Work in accordance with relevant HSE, CORU and professional practice clinical governance policies, guidelines, legislation and standards to ensure a high standard of service delivery, which respects the role of other health professionals. · Maintain a high level of professional conduct, competence and standards and comply with Statutory Regulation of the profession in the Republic of Ireland. · Work within own scope of professional competence in line with principles of best practice, professional conduct and clinical governance. · Recognise the need for effective self-management of workload, available time and resources. · Identify nutritional problems through individual assessment of nutritional status and calculation of requirements and devise and implement appropriate nutritional care plans using Nutrition Care process Model (NCPM) · Monitor and evaluate intervention outcomes. · Contribute to the development and implementation of planning, audit and evaluation, production of policies, guidelines and standards, quality improvement initiatives, continuing education, and in developing resources and databases for relevant service user groups · Seek the advice of relevant personnel when appropriate/as required. · Liaise with catering staff in development of menus and specialised therapeutic diets in accordance with National Standards for Food, Nutrition & Hydration · Provide leadership to Staff Grade Dietitians through the process of clinical supervision, mentoring and tutoring with a view to enabling the dietitian to identify areas for skill development · Represent the nutrition & dietetic service at meetings, committees and project work · Initiate, support and participate in health promotion activities · Actively participate in multidisciplinary team meetings, journal club, case conferences, tutorials, multidisciplinary ward rounds and/or educational meetings as required
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Assistant Manager
Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations. The ideal candidate will have/be: 2 years€,, experience in a relevant position is desirable Good knowledge of Microsoft Office (Excel, Word) Experience balancing cash/tills Excellent communication skills Good delegation skills Highly driven with a strong work ethic An understanding of how to achieve KPIs and targets Commerciality and brand awareness Passion for grocery retail Thrive in a fast-paced working environment. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager Implement planograms correctly and ensure the correct range is in place in store Merchandise and present the store to the highest standard Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment Support Store Manager in the development and training of the team and in ensuring the smooth running of the store Manage employee performance, giving regular feedback, recognition and encouragement Deal with all customer queries efficiently, professionally and consistent with store policy Understand achieving margins in all departments Engage with new initiatives and embrace new ways of working.
Deli Manager/chargehand
Main purpose of the role: Ensure the Deli Department operates efficiently and effectively at all times and provides our customers with excellent quality products and services. The ideal candidate will have/be: 2 years€,, experience in a Supervisor/Manager role is desirable 1 years` experience in a role with indepth experience to fresh food is desirable Experience in successfully achieving sales targets and KPIs Experience in gross profit and margins is essential Fully trained in HACCP and food safety, and has experience in meeting the HACCP and food safety requirements Experience in ordering for deli departments and managing waste within a fresh food department Good knowledge of Microsoft Office (Excel, Word) Numerical skills Ability to roster and adhere to budgets Excellent communication skills Have a true passion for the food industry and as such be creative and innovative with the fresh offering Customer focused manager who can build a quality and loyal customer base The ability to inspire, lead and motivate employees through support and development. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Prepare the presentation and layout of the deli serve over Drive sales and margin across all key areas of the deli Responsible for KPIs such as sales, margin, waste management, pricing and promotional displays Implement planograms correctly Minimise waste and shrink in the department Bring new ideas to the department on fresh food innovation through regular research and benchmarking against competitors Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with shoppers; Train all new employees to the deli Deal with all customer queries and efficiently, professionally and consistent with store policy Engage with new initiatives and embrace new ways of working.
Trainee Manager
Main purpose of the role: Support the management team in all aspects of the operation of the store while gaining detailed experience in individual departments throughout the store. The ideal candidate will have/be: 1 years€,, experience in the retail industry is desirable Good knowledge of Microsoft Office (Excel, Word) Experience balancing cash/tills is desirable Experience with fresh food Excellent communication skills Good delegation skills Highly driven with a strong work ethic Commerciality and brand awareness Passion for grocery retail Thrive in a fast-paced working environment. Main Duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager Actively participate in all training and development initiatives, and performance assessments Merchandise and present the entire store to the highest standard at all times and in accordance with relevant store planograms and guidelines Implement planograms correctly and ensure the correct range is in place in store Gain competence with all aspects of supply procedures €" ordering, delivery procedures, stock rotation and control procedures Manage such departments as are assigned to you Engage with new initiatives and embrace new ways of working.
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be: HACCP training is desirable but not necessary Excellent communication skills Previous customer service experience is an advantage The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure A passion for food and the ability to inspire shoppers. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Prepare customer orders across all fresh food areas i.e. make sandwiches and rolls, dish up hot food and slice meats using the store€,,s portion control measures Cook, prepare and display the foods sold throughout the day Ensure that the counter displays across all fresh food departments are to the highest standards at all times throughout the day Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with customers Deal with all customer queries efficiently, professionally and in line with store policy.
Duty Manager
Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations. The ideal candidate will have/be: Minimum 2 years€,, experience in a management position; Good knowledge of Microsoft Office (Excel, Word); Experience balancing cash/tills; Excellent communication skills; Good delegation skills; Highly driven with a strong work ethic; An understanding of how to achieve KPIs and targets; Commerciality and brand awareness; Passion for grocery retail; Thrive in a fast-paced working environment. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative; Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager; Implement planograms correctly and ensure the correct range is in place in store; Merchandise and present the store to the highest standard; Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace; Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment; Support Store Manager in the development and training of the team and in ensuring the smooth running of the store; Manage employee performance, giving regular feedback, recognition and encouragement; Deal with all customer queries efficiently, professionally and consistent with store policy; Understand achieving margins in all departments; Engage with new initiatives and embrace new ways of working;