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Sort by: relevance | dateChwdns Dental Nurse, Senior
Job Title, Grade Code Dental Nurse, Senior Community Healthcare West (Grade Code 6440) Remuneration The salary scale for the post as at 01/01/2024: €48,895 - €50,591 - €52,140 - €53,564 - €55,308 - €56,799 - €58,444 Salary Scales are updated periodically and the most up to date versions can be found here: https://healthservice.hse.ie/staff/benefits-services/pay/pay-scales.html Campaign Reference CHW033-DNS-2024 Closing Date Friday 31st May 2024 at 12 noon Proposed Interview Date (s) As soon as possible following the closing date Taking up Appointment A start date will be indicated at job offer stage. Organisational Area Community Healthcare West Location of Post A panel may be formed as a result of this campaign for Dental Nurse, Senior from which current and future, permanent and specified purpose vacancies of full or part-time duration within Community Healthcare West may be filled. Informal Enquiries Galway Joe O’Connor, Principal Dental Surgeon Tel: 091 546028 Email: joseph.oconnor@hse.ie Mayo/Roscommon Anne McKeon, Principal Dental Surgeon Tel: 094 9042595 Email: anne.mckeon@hse.ie Details of Service HSE Dental provides oral health care, emergency and routine dental and orthodontic services to the target population. These services include emergency and routine care, oral health promotion, dental care to special needs groups, and public dental health services. HSE Orthodontic service provides a spectrum of orthodontic and related oral surgery treatment to clients who meet the eligibility criteria of the index of orthodontic treatment as adopted by the Department of Health and Children in 2007. Reporting Relationship The post holder will report to the Principal Dental Surgeon or designated manager. Purpose of the Post To work as part of a team providing a high quality dental/ orthodontic service to the public by providing clinical support to dental surgeons/ orthodontists/ hygienists, and working closely with colleagues to improve the service to patients and will assist in maintaining high standards of Infection prevention and control As part of the dental service management team the post holder will assist the Principal Dental Surgeon/Consultant Orthodontist with the management of dental /orthodontic services as required and particularly with the leadership and management of nursing staff. Principle Duties and Responsibilities The Dental Nurse, Senior will: Professional / Clinical · Co-operate and be fully involved in the establishment and maintenance of improved standards and quality initiatives. · Initiate and participate in audit procedures and assist in the implementation of subsequent recommendations. · Establish policies/protocols and ensure full compliance of all staff to universal/standard infection control procedures. · Assist the Principal Dental Surgeon in the delivery of all specific requirements of the special needs community, including treatment, organisation of clinics, arranging referrals and liaising with members of the dental team and carers/service providers. · Support the work of the clinician at the chairside. · Manage appointments for the clinic. · Deal with queries and give information to members of the public. · Provide appropriate and timely education and information to the patient/ their family as appropriate. · Take part in oral health promotion activities at the direction of the Principal Dental Surgeon. · Assist at general anaesthetic theatres if required. · Provide a welcoming point of first contact for members of the public, particularly when greeting parents and children in the waiting room. · Be an active participant in staff meetings and all aspects of service delivery. · Adhere to national, regional and local Health Service Executive (HSE) guidelines, policies, protocols and legislation. · Work within their scope of practice and take measures to develop and maintain the competence necessary for professional practice. · Maintain a high standard of professional behaviour and be accountable for their practice. · Delegate to and supervise the work of other grades of staff within the remit of their role, as appropriate and as directed by the Principal Dental Surgeon. · Report and consult with senior dental staff on clinical issues as appropriate. · Maintain appropriate and accurate written and electronic nursing records and reports regarding patient care in accordance with local / national / professional guidelines. · Ensure that records are safeguarded and managed as per HSE / local policy and in accordance with relevant legislation. · Participate in innovation and change in the approach to patient care delivery particularly in relation to new research findings, evidence based practice and advances in treatment. · Participate in clinical audit and review. · Be flexible in relation to working as required to meet dental nursing resource needs and the requirements of the service. · Accurately record and report all complaints to appropriate personnel according to local service policy. · Participate in the development of policies / procedures and guidelines to support compliance with current legal requirements, where existing, for the safe storage and administration of medicines and other clinical products. · Participate in the development of policies / procedures and guidelines with health, safety, fire, risk and management personnel and participate in their development in conjunction with relevant staff and in compliance with statutory obligations. · Observe, report and take appropriate action on any matter which may be detrimental to patient care or well-being. · Be aware of, and comply with, the principles of clinical governance including quality, risk and health and safety and be individually responsible for clinical governance, risk management / health and safety issues in their area of work. · Participate in the development, promotion and implementation of infection prevention and control guidelines. · Adhere to organisational dress code. · Be aware of ethical policies and procedures which pertain to their area of practice. · Respect and maintain the privacy, dignity and confidentiality of the patient. · Work closely with colleagues across services in order to provide a seamless service delivery to the client. · Contribute to policy development and formulation. · Maintain professional standards including patient and data confidentiality. · Contribute to ongoing monitoring, audit and evaluation of the service as appropriate. · Ensure that the care setting is maintained in good order, that supplies are adequate and that all equipment is clean and in good working order and ready for immediate use. · Ensure that equipment is safe to use and report any malfunctions in a timely manner. · Assist with ordering of supplies as required and ensure the appropriate and efficient use of supplies is made and exercise economy in the use of consumables. · Undertake other duties as required by the Principal Dental Surgeon or his / her designate. Education & Training · Take part in ongoing training programmes at the direction of the Principal Dental Surgeon. · Complete all mandatory training as deemed necessary by the Principal Dental Surgeon. · Participate in performance evaluation / review with their line manager, identifying areas for improvement and appropriate plans / measures to achieve them. Health & Safety · Be aware of their responsibilities to their own and others’ health and safety at work. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etcand comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Candidates must have at the latest date of application: - 1. Statutory Registration, Professional Qualifications, Experience, etc (a) Candidates must: (i) Possess a Diploma in Dental Nursing from The University of Dublin/Dublin Dental University Hospital, or The University Dental School & Hospital Cork or NUI, Cork. or (ii) Possess the Higher Certificate in Science in Dental Nursing from Athlone Institute of Technology or Letterkenny Institute of Technology. or (iii) Holds a qualification in Dental Nursing awarded by National Examining Board of Dental Nursing (NEBDN) in the United Kingdom. or (iv) Be registered as a Dental Nurse with the Dental Council of Ireland or be entitled to be so registered. or (v) Hold a qualification in dental nursing which in the opinion of the Council is equivalent to (i), (ii) or (iii) above. and (vi) Candidates must have a minimum of 3 years (or an aggregate of 3 years fulltime) post qualification clinical experience. and (b) Candidates must have the clinical and administrative capacity to properly discharge the functions of the role. 2. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Character Candidates for and any person holding the office must be of good character. Post Specific Requirements Demonstrate depth and breadth of experience in dental nursing as relevant to a senior dental nursing role. Other requirements specific to the post Have access to appropriate transport to fulfil the requirements of the role Skills, competencies and/or knowledge Knowledge / Experience Relevant to the Role · Demonstrate practitioner competence and professionalism in order to carry out the duties and responsibilities of the role. · Demonstrate a good understanding and / or experience of dental services. · Demonstrate a knowledge of cross infection control standards. · Demonstrate an awareness of legislation and standards relevant to the role. · Demonstrate evidence of computer skills as relevant to the role. Planning and Organising Resources · Demonstrates evidence of effective planning and organising skills including awareness of resource management and importance of value for money. · Demonstrates the ability to manage deadlines and effectively handle multiple tasks. Building and Maintaining Relationships · Demonstrates ability to build and maintain relationships. Commitment to Providing a Quality Service · Demonstrates awareness and appreciation of the service user · Demonstrates a commitment to providing a quality service. · Demonstrates a commitment to continuing professional development. · Demonstrates evidence of ability to empathise with and treat patients, relatives and colleagues with dignity and respect. Problem Solving & Decision Making Skills · Demonstrates effective problem solving and decision making skills Communication & Interpersonal Skills · Demonstrate good communication and interpersonal skills, particularly in relation to placing children at ease and when dealing with colleague Dental Nurses. Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. The HSE is an equal opportunities employer. Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The CPSA is responsible for establishing the principles that should be followed when making an appointment. These are set out in the CPSA Code of Practice. The Code outlines the standards that should be adhered to at each stage of the selection process and sets out the review and appeal mechanisms open to candidates should they be unhappy with a selection process. The CPSA Code of Practice can be accessed via https://www.cpsa.ie/ . The reform programme outlined for the Health Services may impact on this role and as structures change the Job Specification may be reviewed. This Job Specification is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Dental Nurse, Senior Terms and Conditions of Employment Tenure The post is pensionable. A panel may be formed as a result of this campaign for Dental Nurse, Senior from which current and future, permanent and specified purpose vacancies of full or part-time duration within Community Healthcare West may be filled. The tenure of these posts will be indicated at ‘expression of interest’ stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Remuneration The salary scale for the post as at 01/01/2024: €48,895 - €50,591 - €52,140 - €53,564 - €55,308 - €56,799 - €58,444 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Working Week The standard working week applying to the post is to be confirmed at Job Offer stage. HSE Circular 003-2009 “Matching Working Patterns to Service Needs (Extended Working Day / Week Arrangements); Framework for Implementation of Clause 30.4 of Towards 2016” applies. Under the terms of this circular, all new entrants and staff appointed to promotional posts from Dec 16th, 2008 will be required to work agreed roster / on call arrangements as advised by their line manager. Contracted hours of work are liable to change between the hours of 8am-8pm over seven days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement (Implementation of Clause 30.4 of Towards 2016). Annual Leave The annual leave associated with the post will be confirmed at Contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004 Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants joining the public service or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection for Persons Reporting Child Abuse Act 1998 As this post is one of those designated under the Protection for Persons Reporting Child Abuse Act 1998, appointment to this post appoints one as a designated officer in accordance with Section 2 of the Act. You will remain a designated officer for the duration of your appointment to your current post or for the duration of your appointment to such other post as is included in the categories specified in the Ministerial Direction. You will receive full information on your responsibilities under the Act on appointment. Infection Control Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: · Developing a SSSS for the department/service[1], as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. · Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained, and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. · Consulting and communicating with staff and safety representatives on OSH matters. · Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. · Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures[2]. · Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. · Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS. [1] A template SSSS and guidelines are available on the National Health and Safety Function, here: https://www.hse.ie/eng/staff/safetywellbeing/about%20us/ 2 See link on health and safety web-pages to latest Incident Management Policy
Assistant Manager
Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking an organised, pro-active and results driven assistant store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK and Ireland, we are very proud to have recently been recognised in the Sunday Times ‘Best Places to Work 2023’, one of only 11 in the ‘very large’ employers category. The role The assistant store manager is our brand ambassador and responsible for the day-to-day operational running of the store. You will report to the store manager and be their biggest support - ensuring the commercial success of the store - and be responsible for running the operational aspects of a high-performing store. About Pandora The largest jewellery company in the world, we give a voice to millions of people’s loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business. We pursue sustainability In everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products. Our people Our global workforce is made up of over 32,000 passionate people who, in 2022, helped Pandora record the highest earnings to date, led by a refreshed long-term growth strategy. The pace of our progress has created an energising, ambitious culture where we are empowered to be ourselves and equipped to deliver our very best. As we continue to grow, we also continue to invest in our talent. We’re looking for people who share our values and can help us bring our ambitions to life. What to expect from the role CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Area Sales Executive
Does playing a role in business growth sound exciting to you? Are you energized by developing new business leads into new clients, while also managing and developing existing business? Would you like to work for a global company in Money Transfer that believes when money moves, better things can happen? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as an Area Sales Executive! Western Union powers your pursuit. In this role, we’ll be looking for you to grow the business by signing, training and activating new Western Union agents and managing business development activities with existing agents in your territory spanning extensive travel in Ireland and Northern Ireland. Role Responsibilities: We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
Social Care Manager, Children Residential Services, Hedgerows
Post Specific Related Location Galway Proposed Interview Date 06/01/2024 00:00:00 HSE Area Tusla Child and Family Agency Category Health & Social Care Professionals Informal Enquiries Diane Curran diane.curran@tusla.ie / 087 7986497 Application Details tuslarecruit@tusla.ie or Tusla Recruit Campaign Manager – Stephanie Doyle stephanie.doyle3@tusla.ie / 087 3417966 Contract Type Permanent Wholetime
Administrative Officer
The Competition Galway County Council is inviting applications from suitably qualified candidates with relevant experience for the position of Administrative Officer (Grade VII). Recruitment arrangements to this grade will now be on the following basis: Galway County Council will form three (3) separate panels of suitably qualified candidates to meet the requirements for posts confined to the local authority sector, open and those confined to Galway County Council staff, from which future relevant vacancies may be filled. Suitably qualified persons are invited to apply for the following panel(s): - • Panel A (Confined to local authority sector) will comprise of successful applicants in order of merit from within the local authority sector only i.e. candidates serving in a local authority or Regional Assembly (where applicable). • Panel B (Open) will comprise of all successful applicants in order of merit and may include candidates serving in a local authority, regional assembly and external applicants. • Panel C (Confined to the recruiting local Authority) will comprise of all successful applicants in order of merit from within the recruiting local authority i.e. candidates serving in Galway County Council. Eligibility criteria for all three panels are set out under Qualifications below. Qualifications Character: Candidates shall be of good character and references shall be sought. Health Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render an efficient service. Successful candidates will be required to undergo a medical examination carried out by the Council’s Occupational Medical advisor prior to appointment. On taking up appointment, the expense of the medical examination will be refunded to the candidate. Citizenship: Candidates must, by the date of any job offer, be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa Education and Experience 1. EDUCATION, TRAINING AND EXPERIENCE ETC: Each candidate must, on the latest date for receipt of completed application forms: Applicants for Panel A - Confined to the Local Authority Sector (i) (a) be a serving employee of a local authority or a regional assembly and have not less than two years’ satisfactory experience in a post of Clerical Officer or analogous post, and (b) have satisfactory experience in administrative procedures, including adequate practical experience in work of an executive nature, office organisation and control of staff. Applicants for Panel B - Open Panel (i) (a) Have obtained at least Grade D (or a Pass), in Higher or Ordinary Level, in five (5) subjects (or four (4) if Irish is included) from the approved list of subjects in the Department of Education established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and/or English and one of the following: Mathematics, Accounting, Business Organisation or Economics and (b) have obtained at least Grade C (or Honours) in Higher Level (or Honours) papers in three (3) subjects in that examination (or two (2) subjects if Irish and/or one of the following is included: Mathematics, Accounting, Business Organisation or Economics) or (ii) Have obtained a comparable standard in an equivalent examination, or (iii) Hold a third level qualification of at least degree standard and (iv) Have satisfactory experience in administrative procedures, including adequate practical experience in work or an executive nature, office organisation and control of staff. Applicants for Panel C - Confined to the Recruiting Local Authority (i) (a) be a serving employee of Galway County Council and have not less than two years’ satisfactory experience in a post of Clerical Officer or analogous post, and (b) have satisfactory experience in administrative procedures, including adequate practical experience in work of an executive nature, office organisation and control of staff. • It is desirable that candidate’s hold a full unendorsed Category B Driving Licence. The Post The Administrative Officer is a middle management position and is responsible for the efficient management, direction and deployment of resources of the department and function to which the office holder is assigned, within defined parameters relevant to the position in accordance with the local authority’s vision and objectives. The successful candidate will be expected to carry out duties set out below; • To determine the nature, level and pattern of demand for the service in the function and to recommend both service level and strategic policy priorities to senior management; • To implement the agreed strategies to meet and to expand or improve the range, quantity or quality of existing services and to recommend changes in strategies as required; • To develop and maintain relationships with external agencies in accordance with policy and to ensure the agreements to co-ordinate work programmes are implemented; • To achieve and maintain the productive association between elected representatives and the executive delivery of the service; • To achieve and maintain similar co-operation with local development agencies in accordance with evolving policy on the integration of local government and local & community development; • To identify and agree work programmes, targets and deadlines and ensure their subsequent implementation; • To manage performance and to supervise multi-disciplinary staff up to the position/grade of Senior Staff Officer and analogous grades and to ensure the training and development of such staff; • To build effective teams, develop motivation and commitment and maintain sound employee relations and morale as relevant, in accordance with good employment practice and relevant legislation; • To deputise as required; • To implement the systems necessary and co-ordinate the resources to support service delivery. This includes systems to manage finance and budgets and ensure value for money, to provide information on the pattern of demand and activity and to schedule work programmes; • To undertake any other duties of a similar level and responsibilities as may be required from time to time. The Person: Preferably the successful candidate will demonstrate: • A clear understanding of local government services in order to achieve effective service delivery. • Ability to work within, and lead, multidiscipline teams and have the ability to motivate, empower and encourage employees to achieve maximum performance. • A capability of working closely with the elected Councillors to deliver the full range of quality services and implement policy decisions through the Strategic Policy Committees and Municipal District Councils and other County Council departments while being able to seek co-operation and consensus from a wide range of bodies and representative groups. • A satisfactory knowledge of public service organisation in Ireland. • A career record that demonstrates a high level of competence in the management of staff. • Strong interpersonal and communication skills. • Excellent influencing and negotiating skills. • Ability to manage financial resources within a budgetary control framework. • Ability to deputise at a senior level. The ideal candidate for this position should possess the following competencies: Management and Change Strategic Ability: Displays the ability to think and act strategically to ensure that his/her functional responsibility is properly aligned with purpose, mission, and vision of the Council. He/she Is effective in translating the mission and vision of the Corporate Plan into operational plans and outputs. Networking and Representing: Establishes, maintains, participates and contributes to networks and works collaboratively with stakeholders to enhance service delivery. Sustains a positive image and profile of Galway County Council. Bringing about Change: Effectively introduces change, fosters a culture of creativity in employees and overcomes resistance to change. Demonstrates flexibility and an openness to change. Delivering Results Problem Solving and Decision Making: Can pinpoint the critical necessary information and can address issues logically. Understands the context and impact of decisions made. Acts decisively and makes timely, informed and effective decisions. Operational Planning: Contributes to operational plans and develops team plans in line with priorities and actions for his/her area of operation, having regard to Corporate goals, operational objectives, and available resources. Establishes high quality service standards. Managing Resources: Manages the allocation, use and evaluation of resources to ensure efficient delivery of service delivery objectives. The Salary: €55,847 - €72,602 per year Probation: Where a person who is not already a permanent officer of a Local Authority is appointed to the office, the following provisions shall apply: a) There shall be a period after such appointment takes effect during which such person shall hold such office on probation. b) Such period shall be twelve months, but the Chief Executive may at his/her discretion extend such period. c) Where such person’s services are unsatisfactory, the appointment may be terminated by the Chief Executive at any time during the period of probation. d) Where, on completion of the period of probation, the Chief Executive certifies that the person’s services are satisfactory, such person will finally be appointed. Garda Vetting: Garda vetting may be sought in respect of individuals who come under consideration for appointment.
Payments Coordinator
JOB DESCRIPTION We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. So, we’re passionate about helping our people to do the best work of their lives, to enable them to make a positive difference to communities all over Ireland. Our aim is to attract and develop talented and skilled people with diverse backgrounds and an evolving range of expertise and insight. We believe that such a strong workforce will help us achieve our goals and allow us to continue investing in, and advancing, Ireland’s water services. The Role: Customer Operations develop, deliver and support excellent customer experience and service to both domestic and non-domestic customers within a regulated industry. Customer Operations is responsible for managing the customer relationship with the Customer Contact Centre, ensuring timely and accurate customer billing services and effectively implementing the Uisce Eireann customer strategy. The Billing Services team in Uisce Éireann is responsible for delivering meter to cash processes for both Domestic and Non-Domestic customers. Domestic customers are currently managed directly from UE while Non-Domestic customers are currently managed through the Local Authority network. Billing Services operates an outsourced model and is heavily reliant on a number of key business partners for successful delivery of operations. Transaction processing is conducted external to UE and robust management practices form a critical part of the operating model. Reporting to the Payments Analyst, the Payments Coordinator is responsible for supporting the successful operations of multiple payment channels, ensuring successful receipt and posting of all payments and working to continuously improve payments efficiencies. Main Duties and Responsibilities:
Trainee Optical Assistant
Hours: Full-Time Benefits: Competitve Basic Salary and the opportunity to work with a friendly , hard working, customer focussed team to provide the very best in eye care and audiology to our customersLoads of opportunities for career developmentFull training provided Experience – Previous optical experience is desirable but not essential for this role Join our team as an Optical Assistant, and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers – a home where your previous optical expertise will be truly valued and where you’ll be given the opportunity to thrive. Some of the key tasks required include: You’ve already demonstrated that you’re a natural when it comes to customer care, you’re articulate, good with people with an organised approach and always happy to help, so you’ll fit right in as a valuable member of our friendly store team, joining a business that’s going places. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Multi Site Concession Manager
GET TO KNOW US Making shoes, quality ones, is not an easy task. They are a complex product that require over 120 processes to put together. We know how to blend fashion seamlessly with fit and quality to create that unique feeling you get when slipping on the perfect pair. Our products are fashion focused yet comfortable, flattering yet fit beautifully, of superior quality yet affordable. Perhaps it’s because they’ve been in our founder’s family for four generations or because we’ve been doing what we do for over a quarter of a century; footwear and accessories are in our blood. We’re a family business which is reflected in the open and friendly culture. We’re small enough for you to have a voice and big enough for there to be plenty of progression opportunities. We’re also making steps to build a more sustainable future. We’re committed to reducing our carbon emissions and are working with the BRC Climate Action Roadmap to work towards achieving net zero targets across the retail industry by 2040. Head to our website for more details. Our future is bursting with opportunity. We’re opening new stores and growing our wholesale, international and online business. We’ve also invested in an amazing new office in the heart of West London to enable us to fulfil our creativity and work collaboratively. There couldn’t be a better time to join. You belong at Dune! KNOW THE ROLE You’ll join our vibrant team in Brown Thomas, Limerick & Galway where you will play an integral role at the heart of our business. You’ll inspire our teams to deliver the Dune experience and exceed our customers’ expectations in service and in-store experience. Our Concession Managers offer fantastic support to our sales teams. You’ll enjoy making sure that customer service is a priority, that our teams are happy and motivated whilst driving the success of your store. This success of course, will all be done whilst having fun working with fabulous teams and beautiful product! We want you to love what you do as much as we do. KNOW WHAT WE'RE LOOKING FOR We would love you to have: KNOW HOW WE WORK Experience is our business : Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued. We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial. Back Share Apply Now
Retail Associate
Retail Associate Permanent Full Time (37.5 hours p/w) The job in a nutshell Sales associates at Three are motivated and personable with a real passion for customers and a desire to achieve business results. Our Sales Associates push the boundaries to deliver the best experience possible for our customers, while working with our direct and wider team to drive sales and exceed sales targets. At Three, our values are important to us and define who we are. These values help us to develop a culture of empowerment, ownership and achievement. What else it involves You will deliver excellent Customer service living our value "We focus on the customer" There’s a lot more to us than meets the eye. You may think you know us, but we’re full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: https://www.three.ie/careers #jobs Three Ireland is proud to be an equal opportunities employer. If you do not ‘tick every box’ there are likely other valuable attributes and skills you have that would make you a great fit for the team. If you feel this role is for you, then please apply! We are committed to equal employment and growing a diverse workforce. We embrace those of any race, gender identity, sexual orientation, age, religion, disability, marital status, family status, civil status or membership of the traveller community, and we want our teams to reflect this! If you require interview reasonable adjustments, please let us know when scheduling your interview, or alternatively please email recruitment.support@three.ie
Counter Manager
GET TO KNOW US Since the launch of its first fragrance, “Miss Dior” in 1947, and its first lipstick, “Rouge Dior” in 1955, Parfums Christian Dior has established itself as one of the world’s most iconic brands; devoted to Christian Dior’s vision of high quality, femininity and luxury. Today, our make-up range is noted for its creativity and innovative product lines; with an unrivalled fragrance catalogue ranging from the feminine fragrance of J’Adore to the sexy, daring fragrances of the Poison range. The ultimate symbol of elegance, excellence and luxury, Dior creates KNOW THE ROLE As an Account Manager for Parfums Christian Dior, you are a brand ambassador and an expert in make-up, skincare and fragrance. Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Consultants to achieve their sales targets. By leading and coaching your Team, you will ensure that all clients receive a personalised luxury service. Through your passion for the brand you will demonstrate an attitude that befits Parfums Christian Dior at all times. MAIN RESPONSIBILITIES SALES • To set targets for all Team Members in line with Company expectations • To pro-actively sell Parfums Christian Dior products and provide a luxury standard of service to customers • To lead and coach your team to ensure all Team Members, along with yourself are aware of and achieve or exceed sales targets • To pro-actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU) KPI: To achieve sales targets SERVICE • To educate and train Team Members on the use and history of Parfums Christian Dior products • To be knowledgeable on all Parfums Christian Dior products and be able to propose personalised products to clients and confidently and appropriately overcome any objections • Demonstrate products on clients by means of flash make-overs and confidently explain the benefits of each product • To initiate contact with customers and welcome them both on counter and through traffic stopping KPI: To achieve target for Mystery Shopping MANAGEMENT • To proactively manage all Team Members, identifying coaching and development opportunities and support with training and guidance • To manage stock levels, working in partnership with the Area Manager to ensure that there is sufficient levels • To proactively grow your business through events, appointments and return bookings • To ensure all operational and administrative tasks are complete and to the best of your ability GENERAL • To participate in merchandise management and ensure that it is in line with Corporate guidelines • To adhere to all Company procedures and policies, as outlined in the employee handbook • To build relationships with store management and adhere to all store policies and procedures • To carry out any additional duties as directed by the management team KNOW WHAT WE’RE LOOKING FOR In order to be successful in this role, you will be: • An entrepreneur, constantly seeking opportunities to develop and grow your business through events and gain new sales • Organised; able to manage paperwork, Team Members, Department and Area Managers and meet the clients’ needs • Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service. • Self-confident, you will be able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale. You will be able to demonstrate cosmetics and make-up application knowledge, and through excellent communication skills, be able to identify key items that would suit the customers’ needs. • Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Parfums Christian Dior. KNOW HOW WE WORK Experience is our business : Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued. We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial. Back Share Apply Now
