Jobs in Wicklow
Sort by: relevance | dateCrew Member
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Join us and you'll become part of a team, that works together to provide the best customer experience. If you've visited one of our restaurants before, you’ve probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued. Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.... CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Graduate Programme 2026
We are seeking Trainee Accountants to join our talented teams across our Athenry, Bandon, Balla, Carrick on Suir, Castleisland, Kilkenny, Monaghan, Mullingar, Nenagh, Raphoe, Roscommon, Templemore, Trim & Tullamore locations. Our Trainee Accountants get to live and work where they feel at home, all while achieving their professional qualification in a Top Ten firm. The Role: Our Trainee Accountant programme provides an excellent opportunity to build a rewarding career with a top 10 accountancy firm. Our trainees will gain valuable, hands-on experience while working alongside experienced professionals, including Accountants, Tax Advisors, Auditors, Consultants, and Financial Planners. With direct client exposure and continuous support from our expert teams, our Trainee Accountants develop quickly in a dynamic environment This role will suit a graduate interested in pursuing a career in accountancy and related disciplines. About Ifac: Founded in 1975, Ifac is Ireland's specialist professional services firm for the farming, food, and agribusiness sectors. We are an award-winning employer and one of Ireland's Top Ten Accountancy firms. Our Purpose: Ifac's purpose is to help its clients to build profitable sustainable futures, so that people and communities across Ireland can thrive . Our Ambition: With a strong focus on global best practice, Ifac has set its ambition to be a global leader in agrifood advisory, while also driving growth and excellence in Ireland's dynamic SME sector. Why join ifac? At Ifac , we are more than just a workplace – we are a community of professionals committed to growth, innovation, and sector leadership. When you join our team, you’ll have the opportunity to: Key Responsibilities · Assist with preparing financial documents such as invoices, reports, and accounts. · Help with data entry, bookkeeping, and maintaining accurate financial records. · Support the team with tasks related to tax returns, audits, and budgeting. · Work with spreadsheets and accounting software to organise financial information. · Communicate with clients and team members to gather or clarify financial details. · Support the team in maintaining client confidentiality of client information by complying with the relevant data and financial legislation · Learn about accounting processes, standards, and tools used in daily work. · Participate in meetings and training sessions to build knowledge and skills. · Provide general administrative support to the finance or accounting team Making an impact: We build strong client connections through great service, sectoral expertise, and deep engagement. Many of our clients have been with us for generations and we have helped those families build and retain wealth, transition assets, and optimise opportunities. The ifac Graduate Programme What can you expect on the Programme? You will begin your journey with ifac with an extensive onboarding programme at our Kilkenny Head Office in June 2026. From day one, you will receive excellent training and support from a diverse team of experts while you learn how to prepare and review accounts and tax computations, provide client support, and help business owners manage risk and maximise opportunities. Working across a range of industries with a focus on the food and agribusiness sectors, you will be involved in full accounting, tax and consulting assignments, including planning meetings, and client visits. Achieving your potential: At ifac , we invest in our graduates. Our structured and supportive training programme is designed to help you to reach your full potential. Our programme includes dedicated mentor support, practical hands-on experience, early-stage access to clients, sponsorship of education fees, and paid study leave. This is a full-time Trainee contract, typically offered on a fixed-term basis for 3.5 years. You will be : A graduate with a third-level qualification in accountancy, finance, or a business-related discipline and have : o A passion for helping business owners solve problems and maximize opportunities. o Strong organisational skills and be attention to detail orientated. o A commitment to exceptional customer service and building strong client relationships. o A willingness to learn and grow professionally with a commitment to completing a professional qualification. o Experience in using Microsoft Office. Rewards Our graduate will receive: · Market-leading compensation package. · A full exam and study package. · Mentor Support. · Graduation Day Off. · Blended WFH. · Generous annual leave allowance. · Supportive family orientated workplace policies. · Opportunities for internal growth and development. · Access to a bike to work scheme. · Access to an employee assistance programme. · Regular wellness, social, and charity activities throughout the year. · Voucher at Christmas. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Supervisor
Who We Are We are the #1 pet supplier in Europe with more than 15,000 employees, over 2,700 stores and pet salons, and a constantly growing digital world. But: we are not satisfied yet, because we want to make the life of pets and humans easier, better and happier every day.Driven by our vision "Happier Pets. Happier People," we are creating a unique pet ecosystem that combines online and brick & mortar stores, digital services, data-based solutions and state-of-the-art logistics. To do this, we need ambitious people who love animals and strive to create the future - with first-class prospects for their own development. With us, the love of animals and the opportunity to develop personally and professionally are inseparable. Maxi Zoo is Ireland’s largest pet retailer with 34 stores in the Republic of Ireland – located in Westmeath (Mullingar), Tipperary (Clonmel), Wexford (Gorey), Carlow, Waterford, Cork (Ballincollig, Blackpool, Mahon, Midleton & Turners Cross), Dublin (Blanchardstown, Coolock, Finglas, Tallaght Arena, Tallaght Belgard, Liffey Valley, Omni, Leopardstown & Nutgrove), Kildare (Naas, Newbridge & Maynooth), Wicklow (Bray), Limerick, Longford, Louth (Drogheda and Dundalk), Meath (Ashbourne and Navan), Sligo, Kerry (Tralee & Killarney) and Laois (Portlaoise). Skills and attributes What you will do: · Customer Engagement- Enrich customers' experiences with personalised advice and uphold a welcoming, tidy store atmosphere. · Merchandising and Inventory- Curate an enticing shopping experience by ensuring shelves stocked with full product availability to minimise inventory discrepancies and maintain high inventory quality · Team Champion- Collaborate closely with the Store Manager, inspire and guide the sales team as a trusted keyholder by sharing your product knowledge, fostering a culture of support and open communication. · Band Integrity - Achieve targets keeping the pets needs at the forefront of everything we do. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Sales Assistant
Who We Are We are the #1 pet supplier in Europe with more than 15,000 employees, over 2,700 stores and pet salons, and a constantly growing digital world. But: we are not satisfied yet, because we want to make the life of pets and humans easier, better and happier every day.Driven by our vision "Happier Pets. Happier People," we are creating a unique pet ecosystem that combines online and brick & mortar stores, digital services, data-based solutions and state-of-the-art logistics. To do this, we need ambitious people who love animals and strive to create the future - with first-class prospects for their own development. With us, the love of animals and the opportunity to develop personally and professionally are inseparable. Maxi Zoo is Ireland’s largest pet retailer with 34 stores in the Republic of Ireland – located in Westmeath (Mullingar), Tipperary (Clonmel), Wexford (Gorey), Carlow, Waterford, Cork (Ballincollig, Blackpool, Mahon, Midleton & Turners Cross), Dublin (Blanchardstown, Coolock, Finglas, Tallaght Arena, Tallaght Belgard, Liffey Valley, Omni, Leopardstown & Nutgrove), Kildare (Naas, Newbridge & Maynooth), Wicklow (Bray), Limerick, Longford, Louth (Drogheda and Dundalk), Meath (Ashbourne and Navan), Sligo, Kerry (Tralee & Killarney) and Laois (Portlaoise). Show less Skills and attributes CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
General Operative
The Department of Defence invites applications for appointment to the position of General Operative Band 3. This competition is open to all candidates who meet the minimum eligibility criteria. The position is a permanent Non-Established State Industrial post based on a 39 hour per week basis. The appointment will be subject to a probationary period of 12 months. Continuation in employment in the position, once appointed, is subject to satisfactorily meeting the requirements of the position and performing the duties as directed. Persons who wish to be considered for appointment to the above position should submit an Application Form and copies of relevant certificates of attainment in support of their application. A short-listing assessment, on the basis of the information supplied in the applications, may be used by the Department to select those applicants who are to be invited to attend for competitive interview. A competitive interview process will be used by the Department to select those candidates determined by the Interview Board as being suitable for appointment to fill the position and a reserve panel, effective for a limited period, may be formed. A practical exercise may also be conducted as part of the selection process. Locations Vacancies for General Operative Band 3 have arisen in the following locations: · Naval Base & Dockyard (NBDY), Haulbowline, Co Cork · Collins Barracks, Co Cork · Casement Aerodrome, Baldonnel, Dublin · McKee Barracks, Dublin · Cathal Brugha Barracks, Dublin · Defence Forces Training Centre (DFTC), Curragh, Co Kildare · Coolmoney Camp, Glen of Imaal, Co Wicklow · Gormanston Camp, Co Meath · Custume Barracks, Athlone Candidates must select a location or area on their application. Requirements and Principal Duties of a General Operative Band 3 Note: The following list, which is not exhaustive, sets out the broad range of duties that may be required to be undertaken by a General Operative. Variances in the requirements of individual posts will reflect the management and operational requirements of individual sites and areas of work. Candidates can be assigned to the following: General Operative Duties / Range Operative Duties Duties and Responsibilities – General Operative duties Operate equipment, tools and machinery as instructed. Check that all equipment is operational. Assist Craftsman during their craft activity. Drive vehicles where suitably qualified and provided for within the Band 3 grade. General cleaning duties around the environs of your assigned Military Installation. General maintenance of the grounds of your assigned Military Installation. Maintenance of any article, plant, equipment or machinery for use at work in a safe manner and reporting defects to the Headquarters office. Accurate updating and maintenance of daily work books for inspection as instructed. Report all accidents and maintenance problems to Military Management. Consult or liaise on a daily basis with Military or Civilian Staff responsible for your working area. Ensure all relevant senior staff are kept informed of important and appropriate occurrences. Comply with Health and Safety legislation as outlined in the Unit’s Safety Statement. Assume personal responsibility for own safety at work. Obtain a safety awareness card (Safe Pass) and a construction skills card (CSCS) where required. The cost of this training will be borne by the employer. Carry out any other appropriate tasks as allotted from time to time by Military Management. Duties and Responsibilities – Range Operative Care and security of range equipment. Care and issue of range stores. Make up and repair target screens and penetrable targets. Grease and non-technical servicing of fitted range equipment. Maintain bullet catchers in accordance with the Range Administration Unit (RAU) instruction. Maintenance and minor repairs to the range structure, such as target pits and runs, mantlets, firing points and shelters. Cleanliness of the range and range buildings. Remove any military debris left in error by user units. Maintain the range booking diary and liaise with the RAU regarding the range programme. Display red flags and red lamps as required by Range Orders. Prepare the range to the users' requirements. Instruct the range user about targets, control systems and local range procedures when necessary. Brief the user on special instructions for the range and any restrictions or limitations on movement caused by neighbouring ranges. Custody of Range Orders and the Range Log. Hand over and take back the range from the user. Record defects and damage arising from use. Security of the range at the end of the day's practice. Special conditions apply Work at heights. Operate machinery appropriate to Band 3. Lone working and working with teams. Deal with the public and contractors. The appointee must attend and reach a satisfactory standard in training, as and when directed. Work outdoors, open to weather elements, and indoors in confined and restricted space. This job description is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Minimum Eligibility Requirements Candidates must, at the closing date, possess the following: Have the requisite knowledge, skills and competencies to carry out the role. Be capable and competent of fulfilling the role to a high standard. Have a good general level of education. Fulfil health and character requirements. Desirable Skills and Attributes Knowledge of the Defence Organisation. A full, clean and current driving licence, minimum category B. Note: From 1 January 2021 if you are resident in Ireland and hold a United Kingdom or Northern Ireland driving licence it is no longer valid to drive in Ireland and must therefore be exchanged. Further information is available on www.ndls.ie Age and Pension On the closing date for receipt of applications for this position, the minimum age requirement for potential applicants is 18. The appointee, if not an existing State Industrial employee appointed before 1 January 2013, will be a member of the Single Public Service Pension Scheme, as defined in the Public Service Pensions (Single Scheme and Other Provisions) Act 2012. Under the Scheme, retirement is compulsory on reaching 70 years of age. Please note that the abatement provisions of the Public Service Pensions (Single Scheme and Other Provisions) Act 2012 will apply to applicants who are in receipt of public service pensions. Outside Employment The position is full-time and the appointee may not at any time engage in, or be connected with, any outside business or activity which would in any way conflict with the interests of the Department, be inconsistent with their official position, or tend to impair their ability to carry out their duties. Any intention to engage in outside business or employment must be notified to the Civilian Human Resources Section. Ill-Health Retirement For an individual who has retired from a Civil or Public Service body on the grounds of ill-health, his or her pension from that employment may be subject to review in accordance with the rules of ill-health retirement within the pension scheme of that employment. Health Before being accepted as suitable for appointment, the appointee must satisfy certain criteria including suitability in respect of health. The onus is on the appointee to declare their suitability, to the best of their knowledge and belief, regarding their health status. The appointee will be asked to complete an online health questionnaire. Any misstatements, incomplete statements or false declarations are liable to disqualify the appointee from the competition and or result in the summary termination of their appointment to or employment in the position. Security Clearance Garda vetting or security clearance may be sought in respect of individuals who come under consideration for certain appointments. The proposed appointee may be required to complete and return a Garda Vetting form that will be forwarded to An Garda Síochána for security checks. Enquiries may also be made with the police force of any country in which the proposed appointee resided. Before appointing a person to a civilian employee position, the Minister for Defence shall be satisfied as to the person’s suitability for appointment to work in a military installation and may make any enquiries deemed necessary. A person applying for a civilian employee position shall be required to authorise the Garda Síochána to furnish the Secretary General with a statement regarding any convictions recorded against that person. Pay The General Operative (GO Band 3) (Rural) pay scale, as and from 1 August 2025, is as follows: On commencement Point 1 PPC 691.65 After 1 Year Point 2 PPC 727.56 After 2 Years Point 3 PPC 749.85 After 3 Years Point 4 PPC 761.13 After 4 Years Point 5 PPC 769.02 After 5 Years Point 6 PPC 780.21 After 6 Years Point 7 PPC 791.47 After 7 Years Point 8 PPC 795.91 After 8 Years Point 9 PPC 806.91 The General Operative (GO Band 3) (Dublin) pay scale, as and from 1 August 2025, is as follows: On commencement Point 1 PPC 673.99 After 1 Year Point 2 PPC 709.91 After 2 Years Point 3 PPC 736.87 After 3 Years Point 4 PPC 741.68 After 4 Years Point 5 PPC 752.98 After 5 Years Point 6 PPC 764.28 After 6 Years Point 7 PPC 772.14 After 7 Years Point 8 PPC 783.38 After 8 Years Point 9 PPC 794.58 The rate of pay offered will be the first point of the above scales. Class A rate of PRSI will apply to any person appointed under this competition. The rate of remuneration may be adjusted from time to time in line with Government policy. Candidates should note that different pay and conditions may apply if, immediately prior to appointment, the appointee is a serving civil or public servant. Important Note Increments may be awarded subject to changes in the terms and conditions relating to salary increments in the Civil or Public Service generally. Payment Payment will be made weekly by Electronic Fund Transfer into a bank account of the officer’s choice. Payment cannot be made until a bank account number and bank sort code have been supplied to the Department of Defence. Statutory deductions from salary will be made as appropriate. Declaration Applicants will be required to declare whether they have previously availed of a Public Service scheme of incentivised early retirement. Applicants will also be required to declare any entitlements to a Public Service pension benefit, whether in payment or preserved, from any other Public Service employment and or where they have received a payment in lieu in respect of service in any Public Service employment. Confidentiality Subject to the provisions of the Freedom of Information Act 2014, applications will be treated in strict confidence. All aspects of the application and assessment process are treated as strictly confidential and are not disclosed to anyone outside of those persons directly involved in the assessment process. Other Important Information The Department of Defence will not be responsible for refunding any expenses incurred by candidates. The admission of a person to a campaign, or an invitation to attend any element of the selection process, does not imply that the Department of Defence is satisfied that such person fulfils the requirements of the competition or is not disqualified by law from holding the position, and does not guarantee that the application will receive further consideration. The onus is on the candidate to ensure that they meet the eligibility requirements for the competition before attending. Failure to meet the essential entry requirements may result in unnecessary expense. Should the person assigned to a post decline, or having accepted it relinquish it, or if an additional vacancy arises, the Department of Defence may, at its discretion, select another person for appointment from the results of this selection process. Candidates’ Obligations Candidates must not knowingly or recklessly provide false information. Canvassing will disqualify candidates and result in exclusion from the process. Candidates must not canvass any person with or without inducements. Candidates must not interfere with or compromise the process in any way. A third party must not personate a candidate at any stage of the process. Any person who contravenes these provisions, or assists another person in doing so, is guilty of an offence and may be liable to a fine or imprisonment. Where a person found guilty of an offence was a candidate and was not appointed, they will be disqualified. Where a person was appointed, they shall forfeit that appointment. Specific Candidate Criteria Candidates must have the knowledge and ability to discharge the duties of the post concerned. Candidates must be suitable on the grounds of character. Candidates must be suitable in all other relevant respects for appointment to the post concerned. If successful, candidates will not be appointed to, or continue in, employment unless they agree to undertake the duties attached to the post, accept the conditions under which the duties are or may be required to be performed, and are fully competent and available to undertake the duties attached to the position. Deeming of Candidature to be Withdrawn Candidates who do not attend for interview or other tests when and where required, or who do not furnish requested evidence relevant to their candidature, will have no further claim to consideration. Data Protection Acts 1988, 2003 and 2018 When an application is received, the Department of Defence creates a record containing the personal information supplied. This information is used solely for processing the candidature. Where third parties are involved, such as the Payroll Shared Service Centre, information may be shared where necessary, with all appropriate security measures in place. All information held is subject to the rights and obligations set out in the Data Protection Acts 1988, 2003 and 2018.
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €450+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.10• €18.88 (Unsocial Hours) • €22.65 (Overtime/Sundays) • €30.20 (Bank Holiday) Year 2 • Basic Rate €15.70 • €19.63 (Unsocial Hours) • €23.55 (Overtime/Sundays) • €31.40 (Bank Holiday) Year 3 • Basic Rate €16.40 • €20.50 (Unsocial Hours) • €24.60 (Overtime/Sundays) • €32.80 (Bank Holiday) Year 4 • Basic Rate €17.40 • €21.75 (Unsocial Hours) • €26.10 (Overtime/Sundays) • €34.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Organisational Risk & Resilience E Grade Panel
We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Organisational Risk and Resilience Team is responsible for developing and implementing Uisce Éireann’s Organisational Risk Management, Policy and Framework and assisting the business in ensuring that appropriate resilience (Crisis Management and Business Continuity) Policy and Framework is designed, implemented and operated across the organisation to minimise the impact of a business continuity or crisis management events. The function also supports the development of the UÉ management systems model in line with ISO standards and including the provision of its core support processes (CAPA/Doc Control). The roles available are in the Resilience Team, part of the Organisational Risk & Resilience Function and would suit a variety of business continuity, crisis and emergency management disciplines. The roles are as follows; • Incident & Crisis Management Analyst (Multiple) • Business Continuity Analyst These Analyst roles will support the development, implementation and maintenance of Uisce Éireann’s resilience policies, frameworks, plans and standard operating procedures. The duties will include coordination of the end-to-end lifecycle of incident, crisis and business continuity management, through planning and preparedness, response, measurement, monitoring and reporting activities. The roles will be key to ensure that the business is prepared to respond and recover from events and incidents that could potentially impact critical activities and continuity of service. These roles will contribute to the overall continuous improvement of the Uisce Éireann’s resilience model in line with national and international regulatory requirements and best practice. Please refer to Job Descriptions below for greater detail on the Main Duties and Responsibilities for each role. Incident & Crisis Management Analyst The Role: The Organisational Risk and Resilience Team is responsible for developing and implementing Uisce Éireann’s Organisational Risk Management, Policy and Framework and assisting the business in ensuring that appropriate resilience (Crisis Management and Business Continuity) Policy and Framework is designed, implemented and operated across the organisation to minimise the impact of a business continuity or crisis management events. The function also supports the development of the UÉ management systems model in line with ISO standards and including the provision of its core support processes (CAPA/Doc Control). Reporting to the Incident & Crisis Management Technical Lead, the Incident & Crisis Management Analyst will interact with a large group of stakeholders across the different areas of the business and will provide advice, support in the development and implementation of incident & crisis management processes and plans, training, guidance, reporting and monitoring of the full life cycle of the Incident & Crisis Management framework structures and practices and contributing to the governance and assurance activities of the organisation. Main Duties and Responsibilities: • Support the day-to-day coordination and completion of activities of the full Incident & Crisis Management Framework lifecycle for Uisce Éireann. • Completion of business reviews of incident and crisis management documentation to ensure they are kept up to date on activities, resources, and implementation mechanisms. • Support the development and implementation of incident management, emergency response plans and procedures working closely with representatives across the business • Support and administer the running of the cross functional incident management working group to ensure all elements of Incident & Crisis Management are fit for purpose across the organisation • Coordinate and schedule assurance activities across the business, such training, scenario testing, exercises of the incident and crisis management processes. • Develop and provide Incident Management & Crisis management status reports and metrics as part of annual assurance plans. • Provide assistance and support to the wider team on standing up incident or crisis management teams as response to live events as and when required. • Ensure that Incident & Crisis Management risks are identified, and escalated, and support the identification of control and mitigation measures. • Provide incident & Crisis management advice and guidance to the across all levels of the business • Work with internal resources to create and deliver required training and awareness programmes • Coordinate and support the business on the completion of post-incident/crisis “lessons learnt” reviews and incorporate findings into plans • Work with the wider Uisce Éireann business to ensure that Incident & crisis Management opportunities for improvement are agreed and implemented ensuring continuous improvement of these processes • Support the Organisational Risk and Resilience Function and wider business in the interpretation and implementation of relevant and applicable national resilience regulations to ensure compliance, including involvement and participation in resilience projects and initiatives. • Other duties may be assigned from time to time General Duties and Responsibilities: Collaborate with key internal stakeholders across the UÉ business, including but not limited to; o Asset Operations o Environmental Regulation o Health and Safety o Corporate Affairs o Infrastructure Delivery o Customer Operations o Asset Management o Facilities o IT • Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards. • Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information, and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation. • Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives. • Other duties as required. Knowledge, Skills and Experience: • Relevant third level qualification and or accreditation is desirable and or relevant experience • A minimum of 3 years’ Experience in the water, utilities or similar industries is desirable and or relevant experience in Business Continuity, Contingency planning, Incident/ Crisis Management or Emergency Management Response roles • Management systems experience, ideally in the Utility/ large organisations working to ISO standards is an advantage • Working experience developing processes and procedures and implementing into business teams • Ability to develop and maintain effective partnerships with key stakeholders internally and externally • Proven track record with dealing with complex issues, proactively and in a timely fashion along with the ability to communicate information to others • Experience in encouraging teamwork and knowledge-sharing to enhance team performance. Evidence of motivating colleagues to achieve shared goals and improve outcomes • Strong analytical skills and ability to identify and analyse problems and make improvement decisions that benefit the team/communities. • Demonstrate adaptability and the ability to change focus and direction in line with business strategy and requirements • Ability to proactively identify new areas of improvement and implement new ways to do things. • Experience in taking ownership of safety responsibilities and contributing to continuous improvement initiatives. Business Continuity Analyst The Role: The Organisational Risk and Resilience Team is responsible for developing and implementing Uisce Éireann’s Organisational Risk Management, Policy and Framework and assisting the business in ensuring that appropriate resilience (Crisis Management and Business Continuity) Policy and Framework is designed, implemented and operated across the organisation to minimise the impact of a business continuity or crisis management events. The function also supports the development of the UÉ management systems model in line with ISO standards and including the provision of its core support processes (CAPA/Doc Control). Reporting to the Business Continuity Technical Lead, the BC Analyst will ensure interdependencies and critical processes contingencies and workarounds are in place for continuity of service through robust planning, scheduled training and routine testing. This role will interact with a large group of stakeholders across the different areas of the business and will provide advice, support, training, guidance, reporting and monitor on the implementation of business continuity structures and practices, contributing to the BC governance and assurance activities of the organisation. Main Duties and Responsibilities: • Support the day-to-day coordination and completion of activities of the full Business Continuity lifecycle for Uisce Éireann. • Completion of business reviews of business continuity documentation to ensure they are kept up to date on activities, resources, and implementation mechanisms. • Coordinate & support the completion and updating of Business Impact Assessments, Business Continuity Plans and relevant contingency workarounds (i.e. cyber) working with the BC Champion Network across Uisce Éireann in line with the Business Continuity Framework. • Support the business in the set up and maintenance of testing call trees to ensure appropriate communication channels are in place during Business Continuity events • Ensure that Business Continuity risks are identified, and escalated, and support the identification of control and mitigation measures. • Develop and provide Business Continuity status reports and metrics to the BC/CM Lead as part of governance and assurance activities. • Support the coordination and scheduling of regularly occurring training, simulations, desktop reviews, exercises and/ or tests of the business continuity processes. • Provide business continuity advice and guidance to the BC Champion Network and other relevant Teams/Functions across the business • Work with internal resources to create and deliver required training and awareness programmes • Support the BC/CM Lead on maintaining regular engagement with the BC Champion Network, organising monthly/ quarterly meetings, gathering and preparing meeting packs • Coordinate and support the business on the completion of post-incident/crisis “lessons learnt” reviews and incorporate findings into plans • Work with the wider Uisce Éireann business to ensure that BC opportunities for improvement are agreed and implemented ensuring continuous improvement of these processes • Support the Organisational Risk and Resilience Function and wider business in the interpretation and implementation of relevant and applicable national resilience regulations to ensure compliance, including involvement and participation in resilience projects and initiatives. • Other duties may be assigned from time to time General Duties and Responsibilities Collaboration with key internal stakeholders across the UÉ business, including but not limited to; o Asset Operations o Environmental Regulation o Health & Safety o Corporate Affairs o Infrastructure Delivery o Customer Operations o Asset Management o Facilities o IT • Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards. • Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information, and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation. • Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives. • Other duties as required. Knowledge, Skills and Experience: • Relevant third level qualification and or accreditation is desirable and or relevant experience • A minimum of 3 years experience in the water, utilities or similar industries is desirable and or relevant experience in Business Continuity, Contingency planning, Incident/ Crisis Management or Emergency Management Response roles. • Management systems experience, ideally in the Utility/Large multinational industry working to ISO Standards is an advantage • Working experience developing procedures and policies and implementing into business teams • Ability to develop and maintain effective partnerships with key stakeholders internally and externally • Proven track record with dealing with complex issues, proactively and in a timely fashion along with the ability to communicate information to others • Experience in encouraging teamwork and knowledge-sharing to enhance team performance. Evidence of motivating colleagues to achieve shared goals and improve outcomes • Strong analytical skills and ability to identify and analyse problems and make improvement decisions that benefit the team/communities. • Demonstrate adaptability and the ability to change focus and direction in line with business strategy and requirements • Ability to proactively identify new areas of improvement and implement new ways to do things. • Experience in taking ownership of safety responsibilities and contributing to continuous improvement initiatives CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Courts Service Judicial Assistant 2026
1. THE ROLE The role of judicial assistant is to provide assistance to a judge in the carrying out of their judicial function. This includes providing assistance with court going activities, administrative and general support. Judicial assistants support judges of the Supreme Court, the Court of Appeal, the High Court and the Circuit Court. Duties may vary depending on the jurisdiction to which successful candidates are appointed. You may be required to assist other jurisdictions, if and when required. The courtroom is a formal setting. Court rooms may consist of loud noises, bright lighting and large crowds of people. Strong concentration is key, and the judicial assistant must be comfortable working in this setting. All judicial assistants will be given the opportunity to do the following: · Work with members of the judiciary; · Contribute to the efficient running of court and administration of justice; · Deepen their knowledge and understanding of how the Irish legal system works; · Develop know-how of court procedures, court rules and the running of various court lists; · Strengthen legal research and legal writing skills; · Learn new skills throughout the duration of their contract; · Build a network with legal professionals, academics, Courts Service and civil service staff; · Participate in competitive opportunities for career advancement both within the public and private sector; and · Work and travel within the various jurisdictions in the Irish Courts. 2. Key Responsibilities Court Responsibilities · Research matters of law which arise in the conduct of proceedings before the court and furnish a written or oral report to the judge. · Summarise facts, legal submissions, case law and relevant material as directed by the judge for inclusion in draft judgments. · Assist in research for draft judgments and/or legal queries on behalf of the judge. · Assist the judge with document proof reading. · Accompany the judge to court and remain in court during hearings to note evidence and submissions as directed. · Set up the bench according to the requirements of the judge. · Assist with the management of the judge’s official documentation (books and papers) required for court. · Advise the judge in advance of lists for the following week and ensure arrangements are in place for same. · Ensure the judge has the information required in relation to cases to include names of parties, type of case, duration of case, legal representatives and so forth. · Cooperate with the Court Registrar and/or other relevant Courts Service staff to support the efficient running of the court. · Act as liaison between the judge and the parties to litigation (if required) and ensure parties to a case and their representatives are aware of when their case will be heard and are in the right location at the right time. · Assist the court in compliance with the in camera rule in relevant cases and as directed by the judge. Administration · Manage the chambers of the judge as required. · Keep the judge’s diary of court and other appointments. · General administrative support duties. · Other duties as required by the judge. General · Assist the judge in the course of official duties. · Accompany the judge as required. This may involve travelling to any location in Ireland from time to time and require staying in the location for the period of that assignment. · Be available to the judge at all times during office hours Monday to Friday to perform whatever duties directed by the judge. · Be available for official duties, if required, during the evening or at weekends. This role may require overnight stays. · Where a judicial assistant is not required to perform duties for the judge to whom they are assigned, the Courts Service will assign other duties as appropriate. · Judicial Assistants are entitled to 22 days leave per year which must be taken in Court vacation and not during term. Note, the above is intended as a guide and is neither definitive nor restrictive. 3. Essential Requirements: · Hold (or expect to hold) at least a 2.1 in a law degree at a minimum of level 8 on the National Framework of Qualifications in their final year exams or the Diploma in Law from the Honorable Society of King’s Inns . See list at the end of the booklet. Only courses on this list will be accepted; · A good understanding of the work of the Irish courts system; and · A knowledge of modern legal research methods and materials; and · Proven experience conducting legal research (this can include academic research or research in the course of court case preparation). The following qualifications are desirable; · A 1:1 in a law degree at a minimum of level 8 on the National Framework of Qualifications in their final year exams or the Diploma in Law from the Honorable Society of King’s Inns · A professional legal qualification or post graduate qualification in law. · Fluency in Irish and in particular an ability to read and understand legal materials in the Irish language. 4. APPLICATION PROCESS Your application can be made by logging in through link on advertisement. No hard copy forms or forms by email will be accepted. The closing date is 12 noon on Friday 23 January 2026. The admission of a person to a competition, or invitation to attend an interview, is not to be taken as implying the Courts Service is satisfied such a person fulfils the requirements of the competition or is not disqualified by law from holding the position and does not carry a guarantee that your application will receive further consideration. It is important, therefore, for candidates to note that the onus is on them to ensure that they meet the eligibility requirements for the competition before attending for interview. If a candidate does not meet these essential entry requirements but nevertheless attends for interview, that candidate will be putting him or herself to unnecessary expense. The Courts Service accepts no responsibility for communication not accessed or received by an applicant. 5. Assessment of applications The selection process involves three stages as follows: · Determination of the candidate’s eligibility to compete based on academic achievement and eligibility to work in Ireland. · A handwritten selection exercise undertaken in person. · A competitive interview. If candidates are deemed ineligible to compete, they are eliminated from the competition. If candidates are deemed eligible, their application form is assessed to determine suitability to progress to undertake the selection exercise. Those who achieve a mark of 50% or above in the selection exercise will be invited to interview. Candidates must provide sufficiently detailed information that relates to their own specific experience and achievements. Responses that are generic or vague may result in candidates not being shortlisted for the selection exercise. Any information you include may be discussed should you be invited to interview. Your communication skills will be assessed on the answers you provide on your application form. Capabilities Candidates should demonstrate that they have the ability to carry out successfully the duties of the role, as well as the skills and capabilities namely: Building Future Readiness Digital Focus Candidates with Disabilities The Courts Service seeks to attract candidates from all sectors of society, ensuring career opportunities are accessible to all who are interested. We are committed to equality of opportunity for all candidates. If you have a disability or need reasonable accommodation made during the selection process, you should share this with us so you get the support you need. Reasonable accommodation in our selection process refers to adjustments and practical changes which would enable a disabled candidate to have an equal opportunity for this competition. Examples of adjustments we provide include the use of assistive technology, extra time, scribes and/or readers or a range of other accommodations. Please be assured that having a disability or requiring adjustments will not impact on your progress in the selection process; you will not be at a disadvantage if you disclose your disability or requirements to us. Your disability and/or adjustments will be kept entirely confidential. 6. Selection Exercise & Interview Selection Exercise: Following the assessment process successful candidates will be invited to an in-person written selection exercise be held on the week of the 16 February 2026 in Dublin (Venue to be confirmed). The selection exercise is designed by the Courts Service and Kings Inns and marked by tutors from Kings Inns. Topics assessed include proof reading, legal analysis, drafting and legal writing. The pass mark is 50%. Achieving 50% or more in the selection exercise does not guarantee an interview as there may be more candidates eligible for interview than is required. If you receive a mark less than 50% in the selection exercise you will be eliminated. Interview: Interviews will be in person only from March to May 2026 in Dublin. Interviews will be held in batches per Jurisdiction with the Supreme Court and the Court of Appeal first, followed by the High Court and then the Circuit Court. Interview boards comprise a judge and one or two members of the Courts Service. If you are interviewed for a jurisdiction, there is no guarantee of appointment to that at jurisdiction. Interviews will be structured in format, with candidates asked to provide examples of the capabilities for the role as outlined in Section 5of this document. You may be asked about the experience described on the application form or they may ask for other examples. It is anticipated the interview will last 45 minutes. You may be invited to a follow up meeting with a member of the Judiciary after your interview. To be considered for a position you must receive 50% or more in each capability. Commencement date The start date for appointments is Monday 14 September 2026. There will be a two week orientation programme. If you are unable to start on 14 September 2026, in exceptional circumstances only you may defer your start date to September 2027. Confidentiality Candidates can expect that all enquiries, applications and all aspects of the proceedings to the extent that they are managed by the Courts Service are treated as strictly confidential subject to the provisions of the Freedom of Information Act 2014. However, candidates should note that all application material may be made available to the interview board. Certain items of information, not specific to any individual, are extracted from computer records for general statistical purposes. Garda Vetting Garda vetting will be sought in respect of individuals who come under consideration for appointment. The applicant will be required to complete and return a Garda Vetting form should they come under consideration for appointment. This form will be forwarded to An Garda Siochána for security checks on all Irish and Northern Irish addresses at which they resided. Enquiries may also be made with the police force of any country in which the applicant under consideration for appointment resided. If the applicant subsequently comes under consideration for another position, they will be required to supply this information again. Other important information The Courts Service will not be responsible for refunding any expenses incurred by candidates. Prior to recommending any candidate for appointment to this position the Courts Service will make all such enquiries that are deemed necessary to determine the suitability of that candidate. Until all stages of the recruitment process have been fully completed a final determination cannot be made nor can it be deemed or inferred that such a determination has been made. Salary The salary scale for the position with effect from 1st August 2025 is €37,817 per annum . The salary will increase to €40,843 in the third and final year of the contract. New entrants to the Civil Service will be appointed to the first point of the (PPC) salary scale. The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Salary is payable weekly in arrears by Electronic Funds Transfer (EFT) into a bank account of the appointees’ choice. Statutory deductions will be made from salary as appropriate by the Courts Service. Candidates should note the salary is not open to negotiation . The rate of remuneration may be adjusted from time to time in line with Government pay policy. Duties Appointees will be expected to perform all acts, duties and obligations as appropriate to this position (which may be revised from time to time). Probation Appointees will be required to serve a 12-month probationary period. During the period of the probation, an officer's performance will be subject to review by the appropriate supervisor(s) to determine whether the officer: (i) has performed in a satisfactory manner, (ii) has been satisfactory in general conduct, and (iii) is suitable from the point of view of health with particular regard to sick leave. Prior to completion of the probationary period, a decision will be made as to whether or not an appointee will be retained pursuant to Section 5A(2) of the Civil Service Regulation Acts 1956-2005. This decision will be based on an appointee’s performance assessed against the criteria set out in (i) to (iii) above. The details of the probationary process will be explained to each appointee by the Courts Services as the employer and a copy of guidelines on probation issued by the Department of Public Expenditure and Reform will be provided. In the event that an appointee is not considered as suitable to the position of Judicial Assistant having been assessed against stated criteria, the appointee will be notified in writing of the action to be taken. Hours of Attendance This is a fulltime post, and hours of attendance will be fixed from time to time but will amount to not less than 41 hours and 15 minutes gross per week . Appointees will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of his or her duties subject to the limits set down under working time regulations. Annual Leave The annual leave entitlement for this post is 22 working days per year. This leave is on the basis of a five-day week and is exclusive of the usual public holidays. Annual leave, other than in exceptional circumstances, will not be granted during the legal term. Headquarters The appointee’s headquarters will be such as may be designated from time to time by the Courts Service. Generally, appointees will be based in the Four Courts or in the Criminal Courts of Justice and in other court locations throughout the country. There may be a requirement for some travel associated with this post. When absent from home and headquarters on official duty, an officer will be paid appropriate travelling expenses and subsistence allowances subject to normal Civil Service regulations.
Branch Customer Advisor, Bray
Branch Customer Advisor, Bray, Wicklow Apply now » Date: 9 Dec 2025 Location: Wicklow, IE, IE Company: Allied Irish Bank Job Title: Branch Sales & Advisor –: 107/108 Main Street Bray Wicklow , Mid East Region This role is being offered on a Full Time - Permanent Basis. Location/Office Policy: AIB Bray Co .Wicklow If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, at careers@aib.ie for a conversation. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. Application deadline : 30th December 2025 Job Segment: Recruiting, Bank, Banking, Human Resources, Finance Apply now »
eHealth Digital General Manager
Remuneration The salary scale for the post is 01/08/2025: €85,747 €87,912 €91,342 €94,798 €98,226 €101,663 €106,660 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Location of Post HSE Dublin & South East Carlow/Kilkenny, South Tipperary, Waterford, Wexford, Wicklow East and South Dublin FSS Bhaile Átha Cliath agus an Oirdheiscirt Cheatharlach, Chill Chainnigh Thiobraid Árann Theas, Phort Láirge, Loch Garman The successful candidate will be based on one of the main sites in the Dublin & South East Regional sites. There is currently one specified purpose (24 months), whole time post available. These include: • Dublin (Corporate Office) • Wicklow • Wexford • Waterford • Kilkenny • Tipperary A panel may be created for eHealth Digital General (Grade GM) HSE Dublin & South East from which permanent and specified purpose vacancies of full or part time duration may be filled. Principal Duties and Responsibilities The EHealth Digital GM will work to ensure effective implementation of digital health programmes and encompasses both managerial and administrative responsibilities which include the following: • Core Duties • Engage with multidisciplinary teams and external stakeholders, collaborating in the areas of clinical ICT planning, design, implementation, and adoption • Provide strategic input and leadership for information technology and information systems across the region to meet the current and future clinical integrated care needs • Champion and participate in the development of a clinical ICT / telehealth adoption strategy promoting standardisation • Develop clinical and operational systems strategies in collaboration with senior clinical and medical informatics and operational leaders • Take lead on deploying into the Region one or more nationally driven programmes from Digital for Care. • Develop solution proposals that maximise the use of existing products and technologies to deliver the required outcomes. • Maintain knowledge of existing solutions in use across the health system. Stay updated on relevant technology and clinical developments that enable new ways to meet patient and clinician needs. Strategic Implementation and Adoption • Work within the overall regional strategic digital health objectives, plan, deliver and monitor the strategy. Evaluate, interpret and support the local implementations. • Review, analyse and identify key requirements and needs of clinical and operational services in relation to digital health implementations. • Work with clinical, operational and IT leaders in evaluating the effectiveness of technologies and workflows that impact all users. • Manage multiple concurrent and consecutive application activities from beginning to end • Integrate workforce planning methodologies with ICT • Support the ICT training team to identify and respond to learning, development and training needs for staff to successfully delivery the digital health vision. Project Management • Adopt and utilise standard HSE project management methodology • Oversee the tracking of progress against plans and transition milestones, ensuring appropriate processes are in place to flag issues, risks and concerns with the relevant stakeholders. • Have budgetary responsibility for the function. Evaluating value for money of new contracts, monitoring the performance of existing providers and ensuring that provider performance aligns, and comply, with contractual terms and conditions across all workstreams. • Fulfil the role of Business Lead for assigned projects • Act as the key business contact for all project activities, as required, ensuring effective communication across all levels of the organisation • Apply project management expertise and discipline to the delivery of eHealth solutions and change including: scope control, benefits management, status reporting, managing dependencies, risks, issues and escalations as appropriate. • Lead in preparing and seeking endorsement of key project documents, ensuring all deliverables are clearly communicated, aligned with strategic objectives, and agreed upon by stakeholders • Report on progress against project milestones including providing business updates to the Project Steering Group, Regional Digital Oversight group (RDOG) and other relevant oversight bodies • Communicate project benefits in a meaningful way for patients, clinicians and executives. • Establish and maintain collaborative working with a range of internal stakeholders, sharing key insights on service performance, and gaining their support and alliance to ensure delivery of agreed targets. • Ensure compliance with all relevant legal and organisational requirements, addressing any gaps proactively. Best Practice Standards • Ensure implementation of solutions in alignment with national policies, national/international standards and best practice methodologies in terms of patient safety and effectiveness, clinical and operation effectiveness and technical validity. • Ensure that all changed ways-of-working are assessed by clinical leadership and clinical owners for clinical risk, and all efforts are co-ordinated with compliance and data protection. • Ensure a co-ordinated approach to standardised digital health delivery across all relevant services. • Ensure compliance with all ethics, patient safety, information security and data protection governance processes. • Ensure relevant legislation and directives are adhered to with respect of all aspects of projects undertaken. Change & Communication • Oversee a co-ordinated approach to change activities through adoption of an agreed Health Service Change Framework. • Motivate and influence senior management across regional CHO and Acute services to adopt new ways of working in Digital Health. • Combine knowledge of patient care, informatics concepts, and change management to effectively address the information and knowledge needs of healthcare professionals and patients to promote safe, effective, and efficient use of health IT in clinical and operational settings. • Support the development and approval of clinical and administrative content within clinical and operational information systems • Evaluate the impact of solutions on clinical processes and identify areas to promote use of technology in improving quality of care, increasing efficiencies for clinicians, and enabling standardisation • Maintain relationships with key business partners and other senior industry leaders to leverage best practices, evaluate emerging technologies, and distribute knowledge internally to inform plans and strategies • Work with vendors to proactively strategize on development and/or enhancement of information system solutions to meet organisational business needs • Work with stakeholders including health service users, staff and their representative organisations, implement reform of community as a component of an integrated programme of health reform. Staff & Team Management • Provide overall direction to and support communication and active collaboration across the digital health function, including assigned staff. • Coordinate Digital Health Team activities with a focus on Regional and National Digital Health priorities and/or other ICT initiatives. • Agree and document project plans with designated digital health teams • Support continuous professional development and learning within the team • Ensure a programme culture of innovation, continual improvement, readiness for change and flexibility. • Lead and manage staff and communicate regularly, clearly and effectively with staff to ensure they are kept fully informed of project development. • Participate fully as a team member, sharing knowledge and information and supporting colleagues to promote a cohesive team and the achievement of team objectives • Promote a culture of learning by participating and assisting in continuous professional development of self and others • Promote healthy working relationships as part of a professional, punctual and dedicated team • Manage and supervise staff and trainees within the project • Chair and lead relevant meetings as required • Supervise, mentor and manage a team to ensure section objectives are met. This includes a focus on excellence in people management, including proactive application of HR policy, Performance Achievement, development plans, and a Values in Action led culture. • Pursue and promote continuous professional development including personal expertise and professional knowledge. Performance Management • Develop and implement qualitative and quantitative measures to determine performance against the regional and national digital health strategy. Report progress against the strategy through personal representation at senior management forums and by written reports. • Responsible for the development and delivery of benefits realisation framework in collaboration with key clinical and operational stakeholders. This will require monitoring, tracking and reporting on benefits realisation. • Put in place appropriate measures for the evaluation and review of all aspects of the services for which he/she is responsible and to monitor performance and take appropriate action to deal with variances. • Contribute to human resource planning and management, positive employer/employee engagement and financial planning and management. • Ensure that Regional, HSE policies and statutory obligations are fulfilled in relation to the provision of care and in relation to staff management. • Negotiate and maintain contracts for the supply of services to and from non HSE agencies in line with HSE policies, regulations, national policy and legislation. General Duties & Responsibilities Under the direction of the Regional Director of Transformation & Technology the General Manager will be responsible for the services assigned to him/her. The post holder will: Governance & Accountability • Manage the programmes assigned to him/her and establish the agreed objectives for their delivery. Collaborate with all staff and wider leadership to identify needs for the use of digital health tools to further improvements in patient care, quality, clinical resource management, operational efficiency, performance improvement and patient\parent engagement • Promote advancement of clinical and business intelligence systems capable of reporting variables to evaluate patient outcomes, to support research, and operational improvement across the continuum of care. • Manage the resources, including staff under his/her control within agreed parameters and prepare service plans, estimates and budgetary reports pertaining to his/her area as required. • Put systems in place to ensure all relevant legislation and policies and procedures for the assigned area of responsibility are adhered to. • Develop and implement appropriate service delivery in collaboration with EHealth leadership in defining, delivering, and improving services for the region and its service users. • Take responsibility for developing, implementing, and then maintaining suitable controls to safeguard the confidentiality, integrity, and availability of information systems. • Understand the impact of regulatory changes and interpret them for internal and external constituents. • Give advice and direction across CHO and Hospital’s on quality assurance and improvement processes, and work with clinical team members to design and deliver safe and effective applications to support the delivery of high quality clinical care. Leadership and Direction • Promote and ensure the overall purpose and objectives of strategic and service plans are understood by staff within area of responsibility in order to secure their active participation in the delivery of high quality, efficient and cost-effective services. • Lead the delivery of a safe and quality service in the assigned area of responsibility. • Lead administrative functions as appropriate to maximise integration and the effective utilisation of resources. • Support and lead as appropriate, the assessment and evaluation of local needs against service delivery and the determination of priorities and the development of services to meet them, including the re-orientation of existing services where appropriate. • Provide the necessary effective leadership and direction to drive change by transforming the strategic vision into a framework and structures for moving forward. • Develop and promote effective professional working relationships and commitment to high standards of service and clinical care • Provide strategic input and healthcare leadership for digital health systems across the organisation, to meet the current and future needs of patients and service users. Risk Management, Quality, Health & Safety • Adequately identifies, assesses, manages and monitors risk within their area of responsibility. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Education & Training • Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/or experience Applicants must, at the latest date of application, clearly demonstrate, all of the criteria listed below as relevant to the role: • A Level 8 qualification in Information technology or equivalent would be desirable. • Hold a project management certification such as PMP (PMI), PRINCE2 Practitioner (Alexos) or an industry recognised equivalent. • Significant senior management experience in the health service leading, managing and delivering complex change and/or digital/ICT projects or programme(s) • Significant experience of using structured change management and project management methodologies across large scale programmes • Experience of planning and managing performance and delivering results within a complex multi stakeholder environment • Experience of managing and working collaboratively cross functionally with multiple internal and external stakeholders • Experience of leading and managing a team • Have the requisite knowledge and ability (including a high standard of suitability, and management ability) for the proper discharge of the duties of the office. • Experience of budget planning, financial management and resource management processes. • The requisite knowledge, ability and experience (including a high standard of suitability and management ability) for the proper discharge of the duties of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Other requirements specific to the post Access to appropriate transport to fulfil the requirements of the role. A flexible approach to working hours is required in order to ensure deadlines are met. Additional eligibility requirements: Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Professional Knowledge and Experience Demonstrates: • Knowledge and understanding of the Healthcare Sector within Ireland • An understanding of the relevant strategies, reports, programmes and projects applicable to the role • Knowledge and understanding of Quality Improvement methodologies. • Knowledge and experience of best practice in project and programme management, methodologies and techniques, including risk and issue management • Knowledge and experience of service improvement and re-design, programme and change management, and quality improvement as it relates to this role • Knowledge and understanding of the challenges of leading complex systems change • An awareness of Digital Health/Telehealth solutions, as relevant to this role • An awareness of clinical, business or technical issues impacting telehealth implementation • Significant knowledge and experience in the delivery and implementation of complex projects encompassing ICT driven organisational reform • Excellent knowledge and understanding of project management. • Knowledge and understanding of ICT Service management. • An understanding of the relevant legislation and directives applicable to the role • Proficiency with office systems including excellent knowledge of Microsoft Word, Excel, PowerPoint. • Knowledge and understanding of ICT Systems and technologies in use in a large complex organisation and an awareness of the strategy and aims of National Transformation & Technology, as pertinent to this role • An awareness of the HSE’s Digital Health Strategic Implementation Roadmap, Digital for Care 2030 and of Slaintecare. Leadership and Delivery of Change Demonstrates: • A track record as an effective leader with a can-do attitude who has led, organised and motivated staff in times of rapid change in a challenging environment • The capacity to lead, organise and motivate teams to the confident delivery of excellent services and service outcomes. • Leadership and team management skills including the ability to work as part of a multidisciplinary team environment • An ability to influence and negotiate effectively in furthering the objectives of the role. • A capacity to operate successfully in an agile and dynamic environment • A capacity to balance change with continuity – continuously strives to improve service delivery, to create a work environment that encourages creative thinking and to maintain focus, intensity and persistence, even under increasing complex and demanding conditions • The ability to proactively identify areas for improvement, exploring possible solutions with a strong service and customer centric focus.
