Store Manager

Maxi Zoo is part of the Fressnapf Group, the European market leader in pet product with 1,700+ shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has 30 shops in Ireland. Maxi Zoo Ireland is driven by the desire to make the life of pets and pets owners simpler, better and happier. To achieve this, we work hard, accept responsibility and seek every opportunity to learn about pets and customers. We are currently recruiting for a Store Manager in our Bray Store. The Store Manager is a leader who is responsible for overseeing the daily operations of their store, making sure it runs smoothly and effectively. The Store Manager reports to the District Manager, and together they provide a smooth and profitable operation by driving revenue and managing costs while creating a culture based on the highest quality pet care and exceptional customer service. What you will do: · Provide overall leadership and direction to ensure store is managed in accordance with our business culture of providing excellent customer satisfaction, while creating an atmosphere of mutual trust and respect for our store team. · Engaging, coaching and supporting your team by recognising and understanding what motivates them. Creating a continuous culture of open communication within your store team. · The ability to build strong working relationships with the store management team and district management · Manage the overall staffing requirements to ensure the store has adequate, trained employees to meet business needs and sales objectives especially during peak or seasonal periods. · Have a previous track record of meeting and exceeding predetermined KPIs with the ability to drive sales performance. · Develop a strong customer focus ensuring that the customers animal’s needs are continuously met, ensuing your team put customers and their pets are the forefront of everything they do. · Hire all store personnel and develop your team through company onboarding and continuous learning with succession plans in place for your store. · Preparation of weekly store schedule and management of personnel costs are store level. · Delivery of excellent store standards with adherence to company merchandising layouts. What you will bring: · Proven successful experience as a retail Store Manager · Proven success in achieving KPI’s · Powerful leading skills and business orientation · Customer service and management skills · Strong organisational skills · Excellent communication and interpersonal skills What we offer : · Advancement Opportunities – An opportunity to grow with Europe’s biggest pet retailer. At Maxi Zoo we believe in promoting from within as much as possible and developing our team to have a career path. · Educational Opportunities -you will get great training in store, through our training programs, and through company-wide training & meetings. We also provide further management training to give you the key skills to be able to motivate/engage your store team and take your career to the next level. · Competitive Salary · Employee Discount - we offer employee discount of up to 40% in our stores! Additional benefits: · Store Manager KPI based bonus · Paid sick leave · Paid maternity and paternity leave · Annual leave starting at 21 days and rising to 23 days at year 6. · Employee assistance programme · Refer a friend Scheme · Cycle to work scheme