Jobs in Cork
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Care Assistants Aligned to the Care Assistant(Disability Services) pay scale Salary: The 13-point salary scale for the post as of 01/02/2026. €34,536, €35,677, €37,230, €37,745, €38,579, €40,201, €41,943, €42,550, €44,063, €45,195, €46,117, €47,152, €47,954LSI New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Locations We have roles in various locations across Cork City & County Shift Work position 78-hour fortnight (Day Shift and Night Shift) In line with our growing services Horizons is looking to recruit Care Assistants to support people with an intellectual disability and/or autism to flourish and lead a life of their choosing. This is a real opportunity to support people to reach their dreams, hopes, and wishes every day. The successful applicants may be required to work in existing Horizons residential or day service/hub locations , as part of a team or in new community-based settings. The positions require a high degree of flexibility and motivation. The team members will work closely with individuals’ circles of support and their local community in order to develop and progress opportunities for them. A commitment to a person centred, citizen based, and social model of support is required. Applicants must possess the competencies and skills appropriate to working with persons with an intellectual disability. Note: Shortlisting will be based on the information provided on the application form. Essential Criteria for Applicants: · A relevant qualification: minimum QQI Level 5 Major Award in Healthcare/Intellectual Disability (all 8 modules completed as per QQI requirements). · Have a general understanding of current legislation (ADMA, UNCRPD). · Excellent team working skills. · Initiative, flexibility, and enthusiasm. · Good communication and interpersonal skills. · Fluency in verbal and written English is an essential requirement of this post. · A track record of thinking creatively, being person centred and adaptable. · IT Skills and experience in report writing. · Valid work permission and eligibility to work in Ireland at the time of application. Desirable Criteria for Applicants: · Experience working with individuals with an intellectual disability and additional needs such as autism or physical and medical condition is desirable. · A full clean driving license is desirable. What we offer: · A flexible and supportive work environment. · Salary in line with the HSE consolidated pay scales. · Opportunities for professional development and career growth. · An opportunity to make a real difference in people's lives. · Premium Payments. · Paid Maternity Leave. · Pension. · Training and Development. · Employee Assistance Programme. · 23 days Annual Leave. Completed applications must be submitted no later than Sunday,31 May 2026. Note: We recommend completing the application on a PC or laptop to ensure full visibility of the form. The Department of Health & Children Consolidated Scales apply. Visit our website at Home - Horizons
Higher Executive Officer
The Role - HEO ICT This role supports the delivery, operation and continuous improvement of ICT services across the organisation. The post holder may work across multiple ICT domains, including cloud (Azure) and network services, end user and helpdesk support, mobile device management (IOS), security (NIS2) and business application support and projects. The role is designed to be flexible to meet evolving organisational and technology needs. The following is a non exhaustive list of key accountabilities that are typically allocated, but are not limited to, the role: Service Delivery and Support ■ Provide technical support and operational assistance across ICT services, including end user devices, applications, mobile phones, cloud platforms and network services. ■ Troubleshoot and resolve incidents and service requests, escalating where appropriate in line with ICT service management processes. ■ Support the configuration, maintenance and ongoing administration of ICT systems and services. ■ Assist with the rollout of new systems, upgrades and changes, including user support during transition phases. Technical and Operational Activities ■ Assist in the analysis of business and technical requirements and contribute to the identification of appropriate ICT solutions. ■ Support cloud, network or infrastructure services for example Azure environments, identity management, connectivity and device management in line with agreed standards. ■ Participate in system testing, including user acceptance testing and validation activities. ■ Maintain accurate technical documentation, procedures and knowledge base articles. Security, Governance and Compliance ■ Operate ICT services in accordance with organisational policies, security standards and regulatory requirements including NIS2 where applicable. ■ Support the secure management of user access, devices and data. ■ Assist with vendor and service provider interactions, including logging issues and monitoring service delivery. Collaboration and Continuous Improvement ■ Work collaboratively with ICT colleagues across infrastructure, operations, security and data teams. ■ Engage with business users to understand issues, provide guidance and improve service quality. ■ Contribute to service improvement initiatives, small projects or workstreams as required. ■ Support change management activities, including communications, training and user guidance. ■ Monitor vendor performance, escalate issues and ensure compliance with contract requirements. Management and Organisational Responsibilities ■ Manage and prioritise workload effectively to meet service objectives and agreed timeframes. ■ Where required, support or supervise staff or contractors and contribute to a positive team environment. ■ Carry out any other duties appropriate to the role and grade, in line with operational needs. Essential Requirements ■ Experience in two or more of the following areas: o Cloud platforms for example Microsoft Azure o Application Support and Business Analysis o ICT service desk or end user support o Networks or infrastructure support o Mobile device and endpoint management o ICT Security including NIS2 and ISO27001 ■ Relevant certifications for example ITIL, Microsoft, networking, Business Analysis, Project Management or Security certifications. ■ Experience working with Microsoft enterprise technologies for example Microsoft 365, Dynamics, Sentinel, Defender, Entra ID, Intune, Power Platform. ■ Familiarity with ICT service management practices for example Incident, Request, Problem and Change management. ■ Experience driving innovation and introducing new technologies. ■ Knowledge of public sector environments, governance or procurement processes. ■ A Level 7 qualification or higher in Information Technology, Computer Science, Engineering, Business Information Systems or another relevant discipline. ■ 3 years relevant experience working in an ICT environment such as service desk, application support, technical operations including Cloud or Infrastructure, or security. ■ Experience supporting users, systems or services in a structured ICT environment. ■ Strong problem solving, communication, vendor management and interpersonal skills. ■ Ability to work effectively both independently and as part of a team. Desirable Requirements (As outlined above where applicable within essential criteria and experience areas.) Conditions of Service Tenure Appointment from this competition will be a full time permanent Higher Executive Officer grade in the public service following successful completion of an eleven month probation period. Salary For persons paying Class A rate of PRSI contributions, the scale is as follows: €59,435 €61,173 €62,908 €64,640 €66,380 €68,111 €69,849 €72,353¹ €75,788² Long service increments may be payable after 3 years (LSI 1) and 6 years (LSI 2) satisfactory service at the maximum of the scale. The starting salary will be at the minimum point of the scale and the rate of remuneration will not be subject to negotiation. Appointments arising from this competition are subject to Section 52 of the Safety, Health and Welfare at Work Act 2005 and any other Act for the time being in force relating to the Authority. Note: Different pay and conditions may apply if, immediately prior to appointment, the successful candidate is already a serving civil or public servant. The rate of remuneration may be adjusted from time to time in line with government pay policy. Successful candidates will be placed on a panel from which appointments will be made. Vacancies will be offered to candidates based on the order of merit from the interview process. Any panel formed as part of this campaign will expire 12 months from its establishment. Probationary Period On appointment, the appointee will serve an 11 month probationary period. Prior to the end of this probationary period, a decision will be made on substantive appointment to the position. Location This role can be based in the Authority’s Dublin headquarters or in one of the regional offices as may be agreed by the Authority and the candidate. The role will have a nationwide remit. The Authority reserves the right, at its discretion, to change the primary location to any other place within Ireland. Hours of Attendance Hours of duty will be subject to the exigencies of the post but will not be less than 35 hours exclusive of luncheon intervals per week. The successful candidate may be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of his or her duties subject to the limits set down in the working time regulations. Applicable overtime circulars will apply. Annual Leave 29 days per annum exclusive of the usual public holidays, rising to 30 after 5 years service. This allowance is subject to the usual conditions regarding the granting of annual leave in the public service and is based on a five day week.
Head of Digital Project Engagement
Job Location: This post will be a hybrid working model at an RSA Office to be confirmed with the successful candidate i.e. Ballina – Co. Mayo, Loughrea – Co. Galway, Kilkenny, Dublin, Cork Such arrangements will be aligned and in accordance with central DPER (Department of Public Expenditure, NDP Delivery and Reform) guidelines on blended working. Key Elements of the Job and Responsibilities: 1. Digital Product Engagement Strategy • Lead the development and delivery of RSA’s Digital Product Engagement Strategy at a time the Authority is going through significant transformation and change. • Champion a OneRSA approach (long-term), digital-first mindset and customer-centric vision across RSA digital services. • Drive online adoption, digital customer engagement, and satisfaction through data-driven product enhancements and engagement campaigns. • Collaborate and plan with relevant stakeholders to bring RSA digital sites and platforms (RSA.ie, NDLS Online, MyRoadSafety.ie, and others) under a unified OneRSA digital experience framework. • Lead initiatives (short-term) to reduce friction and ensure a seamless customer experience across RSA portals, websites, and online services on the pathway to achieving the OneRSA approach. • Play a key role in enabling major digital and service transformation programmes across RSA’s national services ensuring digital product engagement and customer experience considerations are embedded from design through to delivery. 2. Voice of the Customer • Lead customer feedback surveys, digital customer journey mapping, and digital sentiment analysis to ensure timely recognition of customer pain points. • Integrate and translate customer needs into actionable improvements in product design, delivering intuitive, accessible, and efficient online services. • Use data, analytics, and research insights to identify service improvements and innovation opportunities. • Ensure digital services are inclusive by design, meeting accessibility standards, Official Languages Act requirements, and wider public service obligations. 3. Cross Functional Product Management • Develop and manage cross-functional relationship with RSA Business Leads to include the Digital Customer Engagement Strategy in product planning, road mapping, and go-to-market execution. • Collaborate closely with the Head of Data, ICT, Procurement to select a solution which will integrate data sources and build a single view of the digital customer journey. • Work cross-functionally with the RSA Business Leads, Design Authority, ICT, and external vendors to ensure customer experience excellence in all digital touchpoints. • Support the development and integration of digital services to ensure consistency of design, content, and usability leading to similar customer experience across RSA services. 4. Stakeholder Management • Must be able to advise and influence RSA’s Corporate Leadership Team (CLT) ensuring their expectations are effectively managed and aligned with digital product engagement strategies. • Work with external government and public service stakeholders (e.g., OGCIO, DEASP, Department of Transport) to ensure alignment with national digital standards. • Promote collaboration and shared ownership of digital initiatives, breaking down silos through a OneRSA approach. 5. Go-to-Market Strategy • Lead go-to-market strategies for RSA online services to ensure successful product launches, drive adoption, and maintain top-of-mind awareness among customers. • Collaborate with the RSA Media and Communications team to plan and deliver campaigns that promote online services and customer engagement. • Strong understanding and experience of SEO, Google Analytics, and digital marketing principles to support the planning, delivery, and optimisation of digital go-to-market strategies. • Contribute to planning and oversight of content and customer communications across RSA’s digital platforms to ensure consistency and clarity. 6. Measurement and Continuous Improvement • Lead the implementation and optimisation of website analytics to capture, interpret, and act on customer behaviour insights across RSA’s digital ecosystem. • Report regularly on KPIs including online adoption, customer satisfaction, and product performance, thus eliminating silos and promoting transparent and informed data-driven decision making. • Foster a culture of continuous improvement, innovation, and agility in digital service delivery. • Establish and evolve a comprehensive digital data management pathway to enable the analysis of a unified RSA customer journey across all online services. 7. Risk Management and Governance • Identify, assess, and manage risks related to the delivery of digital product engagement strategies, adoption, and online service performance. • Effectively register and report risks related to RSA digital platforms and customer journeys in close collaboration with the Risk Manager. • Embed a culture of risk awareness and accountability within all digital service design and product management processes. This job description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time by management and to contribute to the development of the post while in the role. Qualifications and Experience Required: Essential Requirements: Each candidate must meet the following requirements at the time of the competition closing: • Hold a minimum of an NFQ Level 8 qualification (or equivalent) in a relevant discipline such as Digital Product Management, Marketing, Communications, Business, or IT. • Have at least 5 years of senior management experience in digital product management, customer engagement, or digital transformation within a complex or multi-stakeholder organisation. • Demonstrate proven success in developing and implementing digital adoption or digital engagement strategies. • Have experience managing cross-functional initiatives, with strong stakeholder management and communication skills. • Demonstrate experience using digital analytics tools (e.g. Google Analytics, SEMrush, Power BI, Brandwatch, Crazy Egg) to derive actionable insights. • Possess strong strategic planning, product delivery, and influencing skills. • Strong understanding of GDPR Principles and the practical application of GDPR in a business and operational setting. • Experience in the development of digital data related policies and practices alongside their practical implementation. • Good understanding of web analytics and how these can be coupled with operational data analytic insights to support a seamless online customer experience. • Significant experience in the practical oversight, reviewing and approval of technical documentation. • Excellent communication and interpersonal skills (written and oral) with an ability to effectively convey ideas in a non-technical manner to other members of the organisation at various levels to generate stakeholder engagement and buy-in. • Experience of effective collaboration and eliciting engagement with business units that have limited capacity. Desirable Skills and Experience: • Experience in the public sector or regulated industries. • Proven leadership in driving digital product engagement strategies and cross-functional initiatives. • Must be a self-starter with strong ownership, resilience, and delivery focused in a complex, multi-stakeholder product development environment. • Be customer-obsessed, deeply empathetic, constantly putting yourself in the shoes of the customers. • Understanding of user experience (UX), accessibility, and digital customer journey mapping. • Experience with content management systems (CMS), SEO optimisation and go-to-market strategies. • Strong knowledge of agile methodologies and emerging technology such as AI to deliver innovation in customer-centric digital products. Key Capabilities for Effective Performance at this Level: Demonstrate the Assistant Principal Officer capabilities as set out below: Building Future Readiness • Digital Focus, Innovation and Upskilling for the Future • Strategy, Change and Reform Leading and Empowering • Leading, Motivating and Developing • Leading with Specialist Insight Evidence Informed Delivery • Delivering Excellence • Analysis, Judgement and Decision Making Communicating and Collaborating • Communicating and Influencing • Engaging and Collaborating Salary Scale: Based on a 41.25 hours per week gross or 35 hours net, successful candidates will be paid on the (Assistant Principal) PPC scale (Pay Adjustments - Updated 01 February 2026, Circular 07/2026): Point 1 €82,290 Point 2 €85,320 Point 3 €88,393 Point 4 €91,475 Point 5 €94,553 Point 6 (Max) €96,329 (LS1) ¹ €99,433 (LS2) ² €102,550 ¹ After 3 years satisfactory service at the maximum. ² After 6 years satisfactory service at the maximum. Once you reach the maximum point of the scale, you must complete a further 3 years of satisfactory service to qualify for LS1 (Long Service Increment 1). After another 3 years at LS1, you will progress to LS2 (Long Service Increment 2). Salary is paid fortnightly; the Authority operates a contributory pension scheme. PPC (Personal Pension Contribution) Scale (for officers who are existing civil or public servants appointed on or after 6 April 1995 or who are new entrants to the civil or public service and who are making a compulsory personal pension contribution). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Long service increments may be payable after 3 years (LSI-1) and 6 years (LSI-2) satisfactory service at the maximum of the scale. Candidates should note that entry will be at point 1 of the above scale and will not be subject to negotiation. The rate of remuneration may be adjusted from time to time in line with Government pay policy. Candidates should note that different pay and conditions may apply if, immediately prior to appointment, the appointee is a serving civil or public servant. Probation: Candidates must satisfactorily complete a 12-month probationary period before a permanent appointment can be confirmed. Annual Leave: The annual leave allowance will be 30 working days a year. This leave is on the basis of a five-day week and is exclusive of the usual public holidays. Medical: A candidate who is not already in permanent employment of the Authority will be required, prior to appointment, to pass a medical examination by a doctor nominated by the Authority. The Authority bears the cost of this examination.
Counter Assistant
Join the O’Sullivan’s Pharmacy Team in Wilton! Full-Time, Permanent Over-the-Counter Assistant Are you friendly, customer‑focused, and passionate about helping people feel their best? O’Sullivan’s Pharmacy is now recruiting a full-time, permanent OTC Assistant to join our welcoming Wilton team in Cork. This is a fantastic opportunity to build a rewarding career in a busy, community‑focused pharmacy where no two days are the same. What We Offer If you enjoy helping people, love a varied workday, and want to be part of a supportive community pharmacy team, we’d love to hear from you. Application Deadline: Monday, 25th May, 2026
Senior Supervisor Instructor, Training Centres, Day Services, Community Hubs
Senior Supervisor/Instructor Community Hubs , Day Services, Training Centres (aligned to the Workshop Supervisor/Instructor, Senior salary scale) Salary: The 11-point salary scale for the post as of 01/02/2026. €41,021, €41,898, €43,163, €44,475, €45,837, €47,245, €48,705, €50,217, €51,799, €53,476 €55,252LSIs New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Fulltime Permanent, 39 hour working week This role will be based in Horizons Training Centres, Day Services and Community Hubs that are located across Cork City & County. This shift pattern for this role will generally be Monday to Friday however flexibility with will be required in line with service delivery. As part of this role you will be supporting the people we support, to live a life of their choosing in their day service/ community hub / training centre. In line with the UNCRPD and New Directions, Horizons strives to support people realise their full potential with a focus on three main pillars: Personal Development, Active Participation & Citizenship. We work in partnership with the individual and their natural supports to co-create opportunities to learn, participate and be an active citizen with a socially valued role. Horizons is committed to empowering an individual in line with the ADMA to reach their full potential in living the life of their choosing. Note: Applicants will only be short listed on the basis of the information provided on application. Qualifications, experience required: Informal enquiries can be made to Paul Sherlock, Manager on 086 417 8396. Completed application forms must be returned no later than Friday 22nd of May 2026. Interviews will be held Friday 29th of May 2026. A panel may be formed for a 12-month period to fill future permanent or temporary, full time or part-time Senior Supervisor positions that may arise across Horizons. The Department of Health & Children Consolidated Scales apply. Visit our Website: Work with Us - Horizons
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €460+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.40• €19.25 (Unsocial Hours) • €23.10 (Overtime/Sundays) • €30.80 (Bank Holiday) Year 2 • Basic Rate €16.20 • €20.25 (Unsocial Hours) • €24.30 (Overtime/Sundays) • €32.40 (Bank Holiday) Year 3 • Basic Rate €16.90 • €21.13 (Unsocial Hours) • €25.35 (Overtime/Sundays) • €33.80 (Bank Holiday) Year 4 • Basic Rate €17.90 • €22.38 (Unsocial Hours) • €26.85 (Overtime/Sundays) • €35.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Civil Engineering Technician Apprentice
PUNCH Consulting Engineers is one of Ireland’s leading and most experienced Civil & Structural Engineering Consultancies. Since 1973, we have grown to be one of the largest Irish-owned consultancies, with vast experience in multi-disciplinary services including Civil, Environmental, Structural, Roads & Bridges, Marine & Energy and Conservation. At PUNCH we Engineer Legacies and are consistent recipients of numerous prestigious Awards across RIAI and ACEI. We have offices in Dublin, Limerick, Cork, Galway and Glasgow, Scotland. As part of our civil or building engineering division you will be a valued member of the teams delivering high profile projects across Ireland. You will develop your skills along with your academic learning to achieve the professional accreditation of a “Higher Certificate in Civil Engineering Level 6” after 2 years, with the opportunity to advance to “Bachelor of Engineering in Civil Engineering Level 7” after 1 further year of work and study. About The Role
Sales Support Executive
Responsibilities: Order Processing: At Nostra we value our people. We are a passionate team committed to doing our best, our values are trust, accountability, expertise, people, integrity, and empathy. These values form a central part of our recruitment process. Nostra is an equal opportunity employer committed to diversity and inclusion.
Chief People & Culture Officer
About You Strategic and financially astute mindset; able to connect people strategy to institutional performance, resourcing, and sustainability. Excellent judgement, resilience, and ability to lead through ambiguity and complexity. Advanced influencing, negotiation, and communication skills; credible with diverse audiences. Values-led, inclusive leadership; strong commitment to equality, diversity, inclusion, and wellbeing. Demonstrated ability to lead digital and AI-enabled transformation, translating technological opportunity into measurable organisational and service improvements. Excellent communication and interpersonal skills with the ability to inspire confidence and credibility and with significant experience influencing executive teams, senior leaders, boards, or governing authorities. Skills, Knowledge & Behaviours Degree-level education or equivalent professional experience. CIPD Chartered Fellow (or equivalent) with evidence of ongoing CPD. Essential Qualifications Senior People / HR leadership experience typically 10+ years within a large, complex organisation (e.g., higher education, public sector, or similarly regulated environment). Demonstrable track record leading enterprise scale transformation and organisational change with measurable outcomes. Proven capability in operating model design, service delivery improvement and driving efficiency through process, technology and shared services. Strong understanding of Irish Higher Education / public sector governance and employment context, including pay frameworks and relevant regulatory requirements. Excellent knowledge of employment law and industrial relations practices. Proven experience advising executive teams, boards, or governing authorities; confident working in complex governance environments. Evidence of effective industrial / employee relations leadership, including constructive engagement with representative bodies and complex casework, unions, government departments, agencies, and sector bodies. Strong data, analytics, and performance orientation — using insights to shape strategy, manage risk and evidence impact. Demonstrated ability to lead, inspire, and develop high-performing teams and senior leaders. Experience leading digital transformation within people functions, including the effective use of workforce technologies, data analytics, automation or AI-enabled solutions. Essential Experience Experience implementing or optimising HRIS and digital employee self-service platforms, and workforce analytics capabilities at scale. Qualification in coaching, leadership development, or organisational psychology (or equivalent). What we offer Permanent whole-time role (subject to probation). Salary: €145,800 – €184,250 per annum (Scale B) - Salary placement on appointment will be in accordance with public sector pay policy, new entrants to the public sector will generally be at first point of scale. 30 days’ annual leave, exclusive of public holidays and Good Friday. Pensionable public service employment under the Single Scheme (for those starting on / after 1 January 2013). Access to comprehensive sick leave, Income Continuance Plan, Specified Illness Cover, Employee Assistance Service (for employees and family), Supplementary Life Assurance, Group Personal Accident Scheme, and voluntary health insurance group schemes. A vibrant campus community: leisure centre, clubs and societies, subsidised staff restaurants, cafés, shops, social spaces, and flexible work initiatives. Progressive learning and development opportunities.
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €460+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.40• €19.25 (Unsocial Hours) • €23.10 (Overtime/Sundays) • €30.80 (Bank Holiday) Year 2 • Basic Rate €16.20 • €20.25 (Unsocial Hours) • €24.30 (Overtime/Sundays) • €32.40 (Bank Holiday) Year 3 • Basic Rate €16.90 • €21.13 (Unsocial Hours) • €25.35 (Overtime/Sundays) • €33.80 (Bank Holiday) Year 4 • Basic Rate €17.90 • €22.38 (Unsocial Hours) • €26.85 (Overtime/Sundays) • €35.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
