11 - 20 of 53 Jobs 

Branch Librarian

Galway County CouncilGalway€15.27 - €24.56 per hour

THE ROLE: The Branch Librarian makes a valuable contribution to the provision of the library service at local branch level by delivering a frontline library service to the public and by providing support to library management. The duties of the Branch Librarian shall be consistent with the provision of a modern public library service that is responsive to the changing requirements of customers of all ages and abilities. The position of Branch Librarian involves a level of responsibility with employees working mostly on their own and requires a good deal of flexibility and adaptability. DUTIES AND RESPONSIBILITIES: Duties to include but are not limited to: • Delivery of Front-line library service duties at a busy public library; • Responding to customer queries, including information and requests; • Operating existing and future IT systems - word processing, spreadsheets, database, library systems, e-mail and internet; • Assisting the public in using the public internet, self-service facilities and other Library I.T. equipment; • Assisting in the promotion of the library service through an active role in the organisation and delivery of events – e.g. book clubs; storytelling, class visits, community events & exhibitions; • Branch Relief Work – cover in other locations as required to maintain library branch network opening hours during periods of holiday leave, sick leave, etc.; • General clerical and administrative duties relevant to the Library Service, e.g. processing and RFID tagging of new library stock, cash management, Health & Safety, branch statistics, etc.; • Any other duties that may be assigned as part of the overall functioning of the Library Department. QUALIFICATIONS FOR THE POST 1. CHARACTER Candidates must be of good character. 2. HEALTH Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. CITIZENSHIP: Candidates must, by the date of any job offer, be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa 3. EDUCATIONAL STANDARD Each candidate must have a good general level of education. 4. DESIRABLE It would be desirable if each candidate has a proficiency in the use of Information Technology, e.g. Word, Excel, Outlook, Internet. Previous relevant customer care experience is also desirable as well as excellent communication and interpersonal skills. DETAILS AND PARTICULARS PROBATION Where a person is permanently appointed to Galway County Council the following provisions shall apply – a) there shall be a period after appointment takes effect, during which such a person shall hold the position on probation; b) such period shall be one year but the Chief Executive may, at his discretion, extend such period; c) such a person shall cease to hold the position at the end of the period of probation, unless during this period the Chief Executive has certified that the service is satisfactory; d) the period at (a) above may be terminated on giving one weeks’ notice as per the Minimum Notice and Terms of Employment Acts; e) there will be assessments during the probationary period. REMUNERATION: The hourly rate is €15.27 - €24.56 per hour, based on 35 hour working week. €27,896 - €44,860 per annum Starting pay for new entrants will be at the minimum of the scale. The rate of remuneration may be adjusted from time to time in line with Government pay policy. WORKING HOURS The person appointed will be required to work variable part-time hours over the libraries working week from Monday to Saturday in the branch to which he/she is assigned. The post of Branch Librarian is a part time position. The standard working week for fulltime employees of Galway County Council is 35 hours 10 minutes per week. The Council reserves the right to alter the hours of work from time to time. RETIREMENT AGE: New Entrants to the Public Service on or after 1st of January 2013 have a compulsory retirement age of 70 years under the provisions of the Public Service Pensions (Single Scheme & Other Provisions Act 2012) New entrants to the public service as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004 do not have a mandatory retirement age. RESIDENCE: The person holding the office must reside in, or at an address convenient to the Local Authority, as approved by the Chief Executive. GARDA VETTING: Garda vetting will be sought in respect of individuals who come under consideration for appointment.

12 days agoFull-time

Furniture Sales Manager Commercial Sales

EZ Living FurnitureGalway

EZ Living Furniture was founded in Galway in 1998. We are a family run Irish retailer with stores operating nationwide, as well as a full online shopping experience offering delivery throughout Ireland. We are the largest Furniture Retailer in Ireland employing over 300 people We are looking for a  Commercial Sales and Business Development Specialist for the East of Ireland region  to join our ever expanding Team. Commercial Sales and Business Development Specialist The successful candidate will be responsible for B2B business development and sales with Construction Companies, Property Developers, Auctioneers and Property Rental Companies. Key Responsibilities  · Drive Sales growth in the Commercial sector. · Determine specific sales and marketing fundamentals to generate and grow client base · Identify new markets and business opportunities. · Proactively establish and maintain relationships within the commercial sector. · Establish business opportunities through networking with interior designers and architects · Demonstrate and present products · Attend trade exhibitions, industry events, conferences · Gather market and client information and report back · Submit quotations and tenders in accordance with customer requirements. Skills & Experience CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

23 hours agoFull-time

Emergency Medical Technician

The HSENationwide€33,361 - €40,815 per year

Remuneration The salary scale for the post is (as of 01/01/2024): €33,361 - €35,187 - €36,284 - €37,035 - €37,685 - €38,527 - €39,041 - €39,916 - €40,815 per year Key Working Relationships ·        Control Manager ·        Assistant Chief Ambulance Officer ·        Ambulance Officer Purpose of the Post The Emergency Medical Technician post is designed to provide a comprehensive and dedicated Patient Transport/Intermediate Care Service within the National Ambulance Service. Emergency Medical Technicians may be tasked occasionally to higher acuity calls. In this role, the primary purpose will be: ·        In advance of an EMS resource as a First Responder ·        Simultaneously, alongside an EMS resource as additional responders/practitioners, e.g. Cardiac Arrest ·        As the primary resource to low acuity calls not appropriate to Paramedic service provision, i.e. Omega Calls ·        In any role deemed appropriate during a Major Emergency. Principal Duties and Responsibilities Clinical/Patient Care Responsibilities Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Diversity, Equality and Inclusion The HSE is an equal opportunities employer. Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience.  The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated. The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long term health condition. For further information on the HSE commitment to Diversity, Equality and Inclusion, please visit the Diversity, Equality and Inclusion web page at https://www.hse.ie/eng/staff/resources/diversity/ Remuneration The salary scale for the post is (as of 01/01/2024 ): €33,361 - €35,187 - €36,284 - €37,035 - €37,685 - €38,527 - €39,041 - €39,916 - €40,815 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. The salary for this role reflects the requirements set out in the eligibility criteria and is all inclusive. Hence no other allowances, including qualification allowances, or payments are payable with the exception of premia payments associated with shift working* or unsocial hours. *Qualification for shift allowance is subject to working a recurring cycle of shifts which involve days, nights and weekend working, i.e. covering a 24/7 period

9 days agoFull-timePermanent

Sales Acquisition Executive

EirNationwide€32,000 per year

About This Role: We are hiring Sales Acquisition Executives to transform Irish homes with Gigabit Fibre broadband. This is a door to door sales position. Why This Role: Others:About eir: We are the country's biggest and best network with Ireland's fastest broadband, 4G mobile as standard, as well as the largest 5G network and individual business solutions. We are proud to be part of the very fabric of Ireland, going right back to the foundation of the state. We touch every community across the country. We already connect over 2 million customers across Ireland, which means we're one of the country's biggest brands. At eir, we can connect you to cutting edge careers, inspirational people, plenty of commitment and ambition, and a fantastic future. Our aim is to be the provider of choice for communications services in Ireland, which means we focus on looking after our people, so they can do the same for our customers.

11 days agoFull-time

Army Recruit - General Service

The Defence ForcesNationwide

JOB DETAILS The Defence Forces are now accepting applications for General Service Recruit in the Army.We live in a world of diversity; the Defence Forces require men and women from all backgrounds that possess a strong sense of duty, enjoy working as part of a team, and are looking for a rewarding yet challenging career.Army applicants must be at least 18 years old and under the age of 29 years of age on the closing date for applications.When making an application for General Service Recruitment applicants should be aware that the areas of responsibility that applicants apply to are as follows: 1 Brigade - Cork Interview Centre Cork, Carlow, Clare, Galway, Kerry, Kilkenny, Laois, Limerick, Offaly, Tipperary, Waterford and Wexford 2 Brigade - Dublin / DFTC Curragh Interview Centre Dublin, Cavan, Donegal, Kildare, Leitrim, Longford, Louth, Mayo, Meath, Monaghan, Roscommon, Sligo, Westmeath and Wicklow.Where possible we will facilitate applicants to conduct fitness testing & interview at a location closest to their home. IMPORTANT NOTICE* It is the candidate's sole responsibility to enter their email address correctly when completing the application form. The candidate will receive an acknowledgement within 48 hours of submitting the online application. If a candidate does not receive an acknowledgement within the time, the candidate must inform Recruitment & competition section within 72 hours of applying by emailing recruitment@defenceforces.ie Candidates should be aware that some email providers filter @defenceforces.ie into junk/spam folder.

8 days agoFull-time

Student Paramedic

HSE - National Ambulance Service (NAS)Nationwide€33,210 - €34,400 per year

Job Title, Grade Code: Student Paramedic (Grade Code: 3190) *Please note that this grade code is awaiting formal assignment from the DOH but it will not result in a change to the terms and conditions of employment. Remuneration The Salary scale for the post as at 01/01/2024 is: €33,210 - €33,640 - €34,070 - €34,400 Salary Scales are updated periodically and the most up to date versions can be found here: https://healthservice.hse.ie/staff/benefits-services/pay/pay-scales.html Campaign Reference: NRS14282 Closing Date: Wednesday 15th May 2024 at 3pm Proposed Testing Date(s): Week Commencing 10th June 2024 Proposed Interview Date (s): Week Commencing 15th July 2024 (Please note dates are provisional and are subject to change)   Educational Programme and Career Progression The HSE has on-going opportunities for candidates wishing to undertake the BSc. (Hon) in Paramedic Studies with a view to employment as a Pre Hospital Emergency Care Council (PHECC) registered Paramedic with NAS. This is a unique and exciting opportunity for Student Paramedics to undertake a BSc. (Hon) in Paramedic Studies as an employee of the HSE with the potential to lead to full time employment. The key stages of this programme and progression are: Year 1 – Student Paramedic Year 2 - Under Graduate Paramedic Intern Year 3 - Post Graduate Paramedic Intern Subject to graduation from the BSc. (Hon) in Paramedic Studies, registration as a Paramedic with PHECC and successful discharge of the probationary period: Year 4 - Registered (Qualified) Paramedic (full time employment)   Selection Process The HSE has on-going opportunities for Student Paramedics. In order to meet this requirement it is the intention of the National Recruitment Service to create a national supplementary panel from which current and future Student Paramedic training places will be filled. The recruitment and selection process for this campaign will be managed by the NRS and will involve various stages. The stages of this process are as follows: Stage 1 – Application Form ( www.hse.ie ) Stage 2 – Supervised Verbal Evaluation and Logical Thinking Testing Stage 3 – Eligibility Sift in line with UCC course entry requirements Stage 4 – Competency Based Interview Full information on the testing / assessment stages is available in this Job Specification and in the Additional Campaign Information document. There are a number of documents that candidates will be required to submit at the Testing/Assessment stage of the process. If you are interested in the role of Student Paramedic we would advise you to start gathering those documents now. The tests for this recruitment campaign are provisionally scheduled to take place on week commencing 10th June 2024 and the documentation must be available for submission at that time. Candidates who cannot produce the required documentation will be deemed ineligible and will not progress further in the selection process. Please refer to the Ranking/Shortlisting/Interview part of this Job Specification and the Additional Campaign Information document for further information on the documents you will be required to submit.   Taking up Appointment: A start date will be indicated at job offer stage.   Location of Post: National Ambulance Service College and Operational Divisions throughout the National Ambulance Service (NAS) as required to facilitate training placements. Details of the HSE National Ambulance Service Structure are provided at: https://www.nationalambulanceservice.ie/  Student Paramedics are required to work in any division of the NAS and can / will be re-assigned between locations as and when service need dictates. Every effort will be made to offer geographically convenient postings; however, we may be unable to facilitate this because of operational requirements. Informal Enquiries: Geraldine Glancy, Campaign Lead, NRS, applysupport@hse.ie National Ambulance Service College, nasc@hse.ie University College Cork, info.emed@ucc.ie   Details of Service: The National Ambulance Service (NAS) is the statutory pre-hospital emergency and intermediate care provider for the State. The NAS mission is to serve the needs of patients and the public as part of an integrated health system, through the provision of high quality, safe and patient centred services. This care begins immediately at the time that the emergency call is received, continues through to the safe treatment, transportation and handover of the patient to the clinical team at the receiving hospital or emergency department. Serving a population of over 5 million people, the NAS responds to over 400,000 ambulance calls each year, employs over 2600 staff across 118 locations and has a fleet of in excess of 620 vehicles. In conjunction with its partners the NAS transports approximately 25,800 patients via an Intermediate Care Service, co-ordinates and dispatches more than 800 Aero Medical / Air Ambulance calls, completes 600 paediatric and neonatal transfers and supports Community First Responder Schemes across the state. In 2025, the National Ambulance Service will continue implementation of a strategic plan, NAS Strategy 2025 to 2034, which is focused on ensuring the delivery of patient centred care. It brings together recommendations from a wide series of reviews into a single plan. A critical element of this is the implementation of shifting models of care that will see the service utilise other alternative services for our patients than the emergency department. Purpose of the Post (Student Paramedic) NAS is seeking persons interested in undertaking the Paramedic Training Programme (including Internship) and acquiring Registration as a Paramedic with the Pre Hospital Emergency Care Council (PHECC).  The intention of this process is to provide a pool of suitably qualified paramedics, licensed to practice by the Pre Hospital Emergency Care Council (PHECC), who will be offered positions at the grade of Paramedic at various locations throughout the NAS. The Paramedic (PHECC Registered Paramedic) will be competent to carry out all of the duties of the Paramedic (PHECC Registered Paramedic) and will have a range of abilities which will permit the safe delivery of emergency care and transport within the framework and limits specified by PHECC. The Paramedic (PHECC Registered Paramedic) will be responsible for the care, treatment and movement of patients and maintaining self, vehicles, equipment and station in a manner fit to respond to that role. The Paramedic Training Programme is operated jointly by the National Ambulance Services College (NASC) and the College of Medicine & Health, University College Cork (UCC). Successful completion of the course will lead to Paramedic Registration with the pre-Hospital Emergency Care Council and award of the BSc (Hons) in Paramedic Studies, UCC.  The purpose of the post of Student Paramedic is to: ·       Successfully complete the course ·       Achieve the award of the BSc (Hons) in Paramedical Science, UCC ·       Secure Paramedic Registration with the Pre-Hospital Emergency Care Council ·       Successfully discharge the probationary period as an employee of the HSE ·       Secure enduring employment with the HSE as a PHECC Registered Paramedic Principal Duties and Responsibilities (PHECC Registered Paramedic) Deployment/Flexibility ●       Work rosters as assigned as a Paramedic, carry out the duties of the Paramedic ●       During any shift, work in any Ambulance Station as assigned from time to time ●       Be prepared to participate in strategic deployment at any designated Main Ambulance Station, Small Station, Sub-Station or other location as may be implemented in the future ●       Where directed, split crews to ensure effective crewing of Emergency Ambulances or Rapid Response Vehicles ●       Support and participate in the deployment of Alternative Pathways Services focussed on non-conveyance ●       Work in the NEOC Clinical Hub if required to support Hear and Treat activities ●       Work in rotational roles where required, e.g. Primary Care Teams and Emergency Departments ●       Operate any NAS vehicle as and when directed for deployment to clinically appropriate calls as set out in the PHECC Dispatch Standard including Emergency Ambulances, Intermediate Care Vehicles, CCRS Vehicles, Rapid Response Vehicles, Aeromedical Services or any other transport modality deemed appropriate to support service delivery. ●       Report to a Supervisor or Manager as designated by the District Operations Manager ●       Comply with all Standing Operational Procedures including clinical, operational and NEOC related ●       Act within the principles of Framework for Major Emergency Management during major emergencies if the need arises and to carry such communications equipment as necessary and to be familiar with the Major Emergency Plan. ●       Participate in exercises and training sessions designed to improve the ability of the NAS to respond to a Major Emergency. ●       Communicate with a broad range of HSE and non HSE professionals as appropriate ●       Carry out duties in an acting up capacity as required ●       Paramedics in NAS are both professional and societal examples by maintaining a high standard of dress and appearance as well as conducting themselves in a responsible manner at all times. ●       Ensure appropriate details and method of communications are available to NAS to ensure any necessary contact outside of working hours is available and acted upon responsibly by you Development, Education & Training ·       Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. ●       Be an exemplar for the progression of the profession and support all continuous quality improvement initiatives ●       Take personal responsibility for maintaining your currency and competence in Paramedic practice ●       Take part in training and development programmes as appropriate. ●       Be prepared to undertake continuous professional development opportunities. ●       Support the development of colleagues. ●       Mentor Undergraduate and Post Graduate Paramedic Interns, including those from external agencies and foster an atmosphere of learning by example. ●       Co-operate fully with the role and function of Paramedic Tutors and Clinical Practice Facilitators ●       Facilitate both internal and external observer and student placements ●       Undergo such training as may be prescribed by the NAS for both organisational and individual development. ●       Identify and seek the support of the NAS for relevant professional development opportunities necessary to maintain and improve clinical competence. ●       Identify developmental opportunities within the work context and take part in activities, which lead to personal and professional development. ●       Interact with, support and mentor Community First Responders ●       Attend supervision and appraisal session with Supervisors and Managers as required. ●       Where relevant and deemed necessary by the Clinical Director, engage fully and willingly in the Return to Practice process Personal Health & Wellbeing ●       In the context of delivering high quality Emergency Medical Services, maintaining a level of physical fitness and on-going personal professional development appropriate to the role is essential ●       Foster good working relationships with peers, colleagues and external stakeholders and call out poor behaviour where observed ●       Demonstrate awareness of own stress levels and seek appropriate support in order to manage individual responsibility. ●       Where practicable promote and support employee assistance programmes and schemes (e.g. CISM). ●       Ensure attendance for duty free from the effects and smell of prior alcohol consumption ●       Wear such uniforms and/or protective clothing as deemed necessary for the performance of his/her duties in a clean, hygienic and professional manner  Safety, Health & Welfare at Work (Including Driving & Vehicle Checks) ●       Be familiar with the Site Specific Safety Statement and be personally responsible for signing to confirm you have done so. ●       Carry out relevant risk assessments to identify and report actual or potential hazards/risks in the work environment in accordance with the NAS Safety Statement / deal with them appropriately ●       Take immediate action to minimise risks where it is reasonably practicable to do so ●       Ensure there is no smoking in the vehicle or in any areas where smoking is restricted. ●       Demonstrate awareness of own stress levels and seek appropriate support ●       Drive all relevant vehicles types operated by NAS in accordance with the Policy for Vehicular Emergency Response, Safe Work Practice Sheet on Driving and the Site Specific Safety Statement ●       At the start of each tour of duty, carry out and complete a Daily Vehicle Inspection Form, ensuring that all defects, deficiencies and accident damage are reported on a Vehicle/Equipment Defect Report Form to the Fleet and Asset Coordination Centre ●       Check any vehicle prior to use ensuring that it is fully equipped, visually checked for defects and that all equipment is functioning and ready for use in accordance with Service Procedures ●       As part of on-going professional development, ensure an up to date knowledge of equipment required to perform duties. ●       Carry out maintenance, equipment and drug checks on emergency ambulance, intermediate care and specialist vehicles as may be in service at any given time ●       Operate equipment in accordance with Standing Operational Procedures and manufacturer’s instructions ●       Maintain the NAS standards of cleanliness for vehicles, equipment and stations ●       Be personally responsible for not undertaking any task or action which would knowingly cause risk to self, others, or to the NAS ●       As far as is reasonably practicable attempt to prevent other people from undertaking tasks or actions which would knowingly cause risk to themselves, others, or to the NAS ●       Participate in briefing/training sessions and carry out any agreed control measures and duties as instructed ●       Comply with all Health and Safety guidelines, be familiar with Safety Statements and Site Specific Statements and immediately report any accidents in line with the Safety, Health and Welfare at Work legislation Administrative Responsibilities (Including Managing Resources & Information) ●       Ensure all required technology, including ICT and communications is fully maintained and utilised as intended by NAS during working hours to ensure necessary communication at all times. ●       Ensure appropriate details and method of communications are available to NAS to ensure any necessary contact outside of working hours is available and acted upon responsibly by you. Record details and maintain records of patients, journeys, vehicle refuelling and duty hours in accordance with NAS procedures ●       Maintain and submit records as required by the relevant Senior Manager or a designated Manager to include Daily Vehicle Inspection Forms, Vehicle/Equipment Defect Report Forms, electronic Patient Care Reports or any other reports as required ●       Co-operate with and be familiar with all management procedures in relation to discipline, industrial relations agreements, rosters, training, leave and grievance ●       Take responsibility for ensuring operational equipment is ready for use ●       Document all patient care and treatment and comply with records management processes ●       Access and record information using computerised systems ●       Undertake paperwork, such as recording routine tests on pieces of equipment ●       Accept responsibility for security of stations, vehicles and equipment where appropriate ●       Get to know the local community area, including: streets, roads and buildings ●       Be aware of the risks and possible hazards to be found within their operational area ●       Maintain confidentiality in relation to personal data held for colleagues and patients, ensuring it is processed lawfully; for no purpose other than for which it was intended; is relevant to that purpose; is retained for no longer than is necessary; is processed in accordance with the rights of the subject to access and accuracy; and is protected from accidental loss or damage in accordance with the requirements of the Data Protection legislation, and records management guidance ●       Maintain confidentiality of patient identifiable personal data using a non-identifiable alternative, where practicable, and limiting access on a strictly need to know basis Tenure The post of Student Paramedic is Specified Purpose. Any posts that may be offered, either specified purpose or permanent, full time and pensionable employment as a Registered Paramedic are subject to successful completion of the Paramedic Training Programme, successful discharge of the Paramedic Internship and successful acquisition of registration as a Paramedic with PHECC. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working Week The hours of attendance i.e. average of 39 hours per week calculated over a predetermined period of time, involves shift work. You will be expected to be available for duty outside of the rostered hours as and when the need may arise. Shift patterns are normally of 8, 10 or 12 hours duration. A shift pattern may have a period of On Call incorporated. Rosters and periods of duty will involve working at weekends, nights and during public holidays. You will be required to work the agreed roster arrangements advised to you by your line manager.  Where you are required to work unsocial hours and/or night duty you will be remunerated at the nationally approved rates for your pay grade.   Where you are not assigned to a roster, your Supervisor will notify the working hours allocated to you at least 24 hours in advance. Where an unforeseen event such as staff availing of bereavement, force majeure, paternity or sick leave, staff injury, Stress Management stand down, a major emergency or critical staff shortage occurs, you will be required to change allocated working hours (& leave) at short notice, i.e. less than 24 hours’ notice. Annual Leave The annual leave associated with the post is 23 days. Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

7 days agoFull-time

Assistant Civil Defence Officer

Galway County CouncilGalway€32,301 - €51,100 per year

QUALIFICATIONS FOR THE POST CHARACTER: Each candidate must be of good character. HEALTH: Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. CITIZENSHIP: Candidates must, by the date of any job offer, be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa EDUCATION, TRAINING, EXPERIENCE, ETC: Each candidate must, on the latest date for receipt of completed application forms: (a) possess a good standard of administrative experience including in the use of I.T., (b) possess a good general standard of education, (c) possess a full, clean Class B driving licence, and (d) experience in the supervision and development of staff/volunteers. Experience in Civil Defence or in other volunteer-based emergency organisations is desirable. The ideal candidate will demonstrate: - Knowledge and understanding of the role of Civil Defence. - Good interpersonal and communication skills. - Ability to work on their own initiative as required. - Ability to integrate well with existing Civil Defence Volunteers. - Willingness to work flexible hours as required. - Ability and understanding to follow policy and procedures. - A good working knowledge or demonstrate an ability to acquire a good working knowledge, of the legal, regulatory and governance framework within which Galway County Council operates and adheres to corporate policies, protocols and procedures. Successful candidates must hold a full, un-endorsed Category B Driving Licence and access to their own car. DUTIES AND RESPONSIBILITIES: The duties of the post are to give the Local Authority and a) the local authorities or bodies for which the Chief Executive is Chief Executive and b)to any other local authority or body with which an agreement has been made by the Local Authority, or by any of the authorities or bodies referred to in sub-paragraph (a) of this paragraph, under the general direction and control of the Chief Executive or of such other employee as the Chief Executive may from time to time determine, such appropriate architectural, technical, administrative, executive, supervisory, advisory and ancillary services as may be required by any Local Authority or body hereinbefore mentioned in the exercise and performance of any of its powers, functions and duties and to exercise such powers, functions and duties as may be delegated to him/her by the Chief Executive from time to time including the duty of servicing all committees that may be established by any such local authority or body. The holder of the post will, if required, act for an employee of a higher level. Duties may include but are not limited to the following: - To assist the Civil Defence Officer in the preparation and submission in a timely manner and in consultation with local authority management, of the three-year Civil Defence plan as required under Section 12 of the Civil Defence Act, 2012. - To assist the Civil Defence Officer in co-ordinating the arrangements necessary for the implementation of the Civil Defence plan. - To represent Civil Defence on local emergency planning structures and to promote good relations with key personnel in the Principal Response Agencies where directed to do so by the Civil Defence Officer. - To assist the Civil Defence Officer in providing support to the Principal Response Agencies in emergency and non-emergency situations in accordance with the both the 2015 White Paper on Defence and the Framework for Major Emergency Management. - Where resources permit, to provide support for community, charitable and local authority events, where directed to do so by the Civil Defence Officer. - To implement/comply with policies, circulars and guidelines as set out by the Civil Defence Branch of the Department of Defence in consultation with their Civil Defence Officer. - To liaise with the Civil Defence Branch of the Department of Defence on behalf of the local authority and to attend meetings for that purpose. - To attend training provided by the Department of Defence and the local authority. - To assist the Civil Defence Officer in arranging for the recruitment, organisation and management of Civil Defence volunteers. - To assist the Civil Defence Officer in arranging and ensuring Civil Defence volunteers are appropriately trained including mandatory training, facilitate progression of training for volunteers, including completing an annual training needs analysis. - To follow instructions issued by the Department of Defence in relation to the processing of the annual operational grant and any other grants that are provided. - To follow instructions issued by the local authority/Department of Defence for the purchase, care, maintenance, issue and control of Civil Defence uniforms, vehicles and equipment. - To assist the Civil Defence Officer in maintaining adequate records, including ongoing completion of the Volunteer Register in the manner required and any other reporting requirements as may arise. - To assist the Civil Defence Officer in promoting Civil Defence in the local authority area. - Such other Civil Defence duties appropriate to the office as the Chief Executive of the local authority and/or Department of Defence may assign, including emergency duties and duties in relation to the area of any other local authority. - To participate in corporate activities and responsibilities as appropriate. - To be in compliance with Health and Safety legislative requirements, policies and procedures and safe systems of work. - To deputise for the Civil Defence Officer as necessary. - To undertake any other duties as may be assigned from time to time COMPETENCIES FOR THE POST Key Competencies for the post include the following and candidates will be expected to demonstrate sufficient evidence within their application form of competence under each of these. Please take particular note of these when completing the application form as any short-listing or interview processes will be based on the information provided by the candidates: Understanding the role of the Assistant Civil Defence Officer: • Demonstrates a full understanding of the components of the job. Management, Organisation and Teamwork • Forward plans work activities and schedules. • Supervises the team or work area to achieve corporate objectives. • Works as part of a team to ensure delivery of plans and schedules. • Has a strong team ethic of co-operation and mutual support. Communicating Effectively • Takes initiative and is proactive and communicates effectively with customers and colleagues. • Maintains positive, productive, and beneficial working relationships with colleagues and management. Personal Effectiveness • Takes initiative and is proactive when they see an opportunity to make a contribution. • Manages time and workload effectively. • Maintains a positive, constructive, and enthusiastic attitude to their role. PROBATION Where a person is appointed to Galway County Council, the following provisions shall apply – a) there shall be a period after appointment takes effect, during which such a person shall hold the position on probation; b) such period shall be one year but the Chief Executive may, at his discretion, extend such period; c) such a person shall cease to hold the position at the end of the period of probation, unless during this period the Chief Executive has certified that the service is satisfactory; d) the period at (a) above may be terminated on giving one weeks’ notice as per the Minimum Notice and Terms of Employment Acts; e) there will be assessments during the probationary period. REMUNERATION: Holders of the post will be paid at the appropriate point on the pay scale in accordance with the relevant Department Circular. New entrants to the Local Authority Sector will be appointed to the minimum of the scale. Point 01/10/2023 1 €32,301 2 €34,386 3 €37,345 4 €39,289 5 €40,989 6 €42,633 7 €44,853 8 €46,459 9 €48,089 LSI 1 €49,589 LSI 2 €51,100 WORKING HOURS While the normal working week will constitute 35.17 hours, the successful candidate will be required to work the hours directed by the Chief Executive of Galway County Council, which will include hours outside of the normal working day. Under the direction of the Civil Defence Officer, the successful candidate will be expected to co-ordinate their working hours to coincide with the responsibilities and requirements of the post. ANNUAL LEAVE: 30 Days per annum RESIDENCE: The person holding the office must reside in, or at an address convenient to the Local Authority, as approved by the Chief Executive. GARDA VETTING: Garda vetting will be sought in respect of individuals who come under consideration for appointment. OUTSIDE EMPLOYMENT The position is whole-time and the officer may not engage in private practice or be connected with any outside business which would interfere with the performance of official duties.

22 hours agoFull-time

Emergency Medical Controller (E-Call Taker)

HSE - National Ambulance ServiceNationwide€33,825 - €48,896 per year

Job Title, Grade Code: Emergency Medical Controller (Emergency Call Taker) Grade Code: 6455 Remuneration The Salary scale for the post as at 01/01/2024 is: €33,825, €35,714, €36,796, €38,002, €39,035, €40,392, €41,757, €43,119, €44,484, €47,063 , €48,896 LSI Salary Scales are updated periodically and the most up to date versions can be found here: https://healthservice.hse.ie/staff/benefits-services/pay/pay-scales.html Campaign Reference: NRS14281 Closing Date: Monday 13th May 2024 at 3pm Proposed Interview Date (s) The recruitment and selection process for this campaign will be managed by the National Recruitment Service and will involve various stages. The stages of this process are as follows:  Stage 1 – Application Form ( www.hse.ie ) Stage 2 – Online Assessments provisionally scheduled to take place W/C 27/05/2024 Stage 3 – Interview provisionally scheduled to take place W/C 24/06/2024 Please note these dates are provisional and are subject to change. For further information on the various stages of the recruitment process for this campaign please refer to Page 2 of the Additional Campaign Information. Taking up Appointment: A start date will be indicated at job offer stage. Location of Post: National Ambulance Service - National Ambulance Service Command & Control Centre Details of the HSE National Ambulance Structure are provided at: https://www.nationalambulanceservice.ie/aboutnationalambulanceservice/ Post holders arising from this recruitment campaign will be based in the National Ambulance Service Command & Control Centre in either Ballyshannon, Co Donegal or Tallaght, Co Dublin. A panel may be created for the National Ambulance Service from which current and future permanent and specified purpose vacancies of full or part time duration may be filled. Informal Enquiries: Ken Lyons, General Manager NEOC Email: ken.lyons@hse.ie Phone: 0879760013 Details of Service The role and purpose of the National Ambulance Service is to provide a clinically appropriate and timely pre-hospital patient care and intermediate care service. Pre-hospital emergency care and intermediate care services are provided as an integral part of a continuum of care for patients/clients and there is a requirement to work in partnership with other health care providers in both Scheduled and Unscheduled Healthcare Services. Purpose of the Post The Emergency Medical Controller (Emergency Call Taker) post is designed to operate in a communications command and control centre environment in order to control efficiently and effectively the emergency ambulance, intermediate care and first responder services for service users and to cater for the communications needs of the Health Service. Responsible for the efficient and effective call taking of EMS, ICS and related calls and requests in order to meet service user’s needs in a timely manner and within the framework of policies, procedures and guidelines. Additionally, the Emergency Medical Controller (Emergency Call Taker) will have a key role in the future operation of alternative referral pathways. The Emergency Medical Controller (Emergency Call Taker) has a key role in delivering an effective response to emergencies within an established set of performance indicator response times. The Emergency Medical Controller (Emergency Call Taker) will play a lead role in improving communication within and externally to the service, by performing their duties in line with the ethos of customer/client service. Principal Duties and Responsibilities Service Delivery and Performance §  Ensure that all requests for EMS and ICS are dealt with appropriately with particular emphasis on “can do” approach ensuring the best outcomes for all patients and clients. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Tenure The current vacancies will be full time and permanent (upon successful completion of training) across Ballyshannon and Tallaght location. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Remuneration The Salary scale for the post as at 01/01/2024 is: €33,825, €35,714, €36,796, €38,002, €39,035, €40,392, €41,757, €43,119, €44,484, €47,063 , €48,896 LSI New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Working Week The standard working week applying to the post is to be confirmed at Job Offer stage. Annual Leave The annual leave associated with the post will be confirmed at Job Offer stage.   Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: •        Developing a SSSS for the department/service [1] , as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. •        Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained, and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. •        Consulting and communicating with staff and safety representatives on OSH matters. •        Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. •        Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures [2] . •        Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. •        Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example.  Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS. [1] A template SSSS and guidelines are available on writing your site or service safety statement . 2 Structures and processes for effective incident management and review of incidents. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

5 days agoFull-timePermanent

Sector Officers

Irish Coast GuardNationwide€35,687 - €58,251 per year

Open competition for appointment as: Sector Officer in the Irish Coast Guard, Department of Transport Background The Irish Coast Guard (IRCG) is a Division within the Irish Maritime Directorate (IMD) of the Department of Transport. The IRCG’s mission is deliver a world class search and rescue, maritime casualty, and pollution response service and their purpose include: • Reducing the loss of life within the Irish Search and Rescue Region and on rivers, lakes, and waterways. • Protecting the quality of the marine environment within the Irish Pollution Responsibility Zone, Harbours, and Maritime Local Authority areas and to preserve property. • Promoting safety standards, and by doing so, prevent, as far as possible, the loss of life at sea and on inland waters and other areas. • Providing an effective emergency response service. The IRCG is one of the four Principal Emergency Services (PES), who along with an Garda Siochana, National Ambulance Service and Fire Service, are a declared blue light emergency service. Further information on the IRCG, it’s Vision and Values can be obtained on its website. The IRCG currently has six vacancies for Sector Officers in their Coast Guard Units & Support (CGU&S) section. Coast Guard Units & Support Section The Coast Guard Units & Support (CGU&S) is a section within the IRCG. It is responsible for the management, resourcing, and training of the volunteer Coast Guard Units (CGUs). There are 44 CGUs divided into six sectors strategically located around the coast and on the inland waters of Ireland. Each of the six sectors is managed by a Coastal Unit Sector Manager (CUSM). All CGUs are staffed, trained, and equipped to provide a mixture of the current four core functions within their communities: • Coastal search capability • Cliff rescue capability • Boat rescue and support capability • Unmanned Aircraft System (drone) search capability CGUs are declared operational by CGU&S to the Operations section of IRCG who then task the units, as required, to respond in line with their unit capabilities. The Role The Sector Officer is a new grade within the IRCG and is equivalent to an Executive Officer in the Civil Service. They will work with assigned CGUs and report to the Coastal Unit Sector Manager (CUSM) of that sector. The role will involve working closely with the volunteer CGUs, Coast Guard and Maritime Administration personnel and other internal/external stakeholders. On the job training will be provided as appropriate. The Sector Officer is required to comply with the organisational values of ‘Pride’ and ‘Respect’ as part of this role. This post also carries a mobility obligation and Sector Officers are required to be available for service at all CGUs within their sector and also to travel to work in other sectors, when required. IRCG road vehicles will be provided for official business use only when the nature of their employment warrants the provision. The Officers driving them will be responsible for their control, cleanliness, and maintenance. Principal Duties and Responsibilities The duties of the post may include some or all of those listed below: • Supporting CGUs by undertaking the following tasks: o Conducting routine inspection of vehicles, buildings, boats, and equipment to a fixed schedule, completing appropriate checklists and administrative duties. o Initiating corrective action against defects, monitoring corrective actions, and maintaining defect records. o Managing CGU equipment, inventory and logistical requirements including associated administrative duties. o Managing local inventories. • Supporting management of the planned maintenance system. This includes recording, monitoring, and reviewing periodic service, maintenance, repair, inspection, and defect reports and compiling periodic reports on same. • Supporting maintenance and repair works undertaken by third party contractors, including associated logistical and administrative support. • Supporting the CUSM by assisting in the following tasks: o Effecting corrective actions to findings identified through audit, inspection, and safety meetings. o Managing and implementing the requirements of the safety management system. o Procuring goods, equipment, and services. o Managing the fixed asset register. o Managing inventory, vehicles, buildings, boats, and equipment including the update of computerised maintenance management system. o Providing general unit management support including logistical support and associated administrative tasks. • Carrying out any other duties relevant to the role that may be assigned to the Sector Officer from time to time. The position is a uniformed grade. The successful candidate will be required to wear their uniform in a presentable manner and to maintain a smart and neat appearance, as determined by Coast Guard Management. Working Environment The work will be divided between office and field. Depending on the needs of the business, a typical week may consist of 4 days travel and 1 day of office-based administrative duties. Please note, a significant amount of travel is required as Sector Officers are obliged to travel to various locations within their sector on a regular basis and on occasion to travel to other sectors as needed. Travel and subsistence payments will apply at central civil service rates. Location of Vacancies For management purposes, the CGUs are divided into six sectors: • East (Office located in Dublin City) (Greenore, Co. Louth to Courtown, Co. Wexford) • Southeast (Various locations in Waterford) (Curracloe, Co. Wexford to Ballycotton, Co. Cork) • South (Office located in Cork City) (Guileen to Goleen, Co. Cork) • Southwest (Office located in Killarney, Kerry) (Castletownbere, Co. Cork to Killaloe, Co. Clare) • West (Office located in Castlebar, Mayo) (Kilkee, Co. Clare to Achill, Co. Mayo) • Northwest (Various locations in Donegal) (Ballyglass, Co. Mayo to Greencastle, Co. Donegal) There are currently six vacancies – one for each sector. A panel will be formed from this competition to fill any further vacancies which may arise in any of the Sectors. Candidates are required to specify on the application form (tick boxes) the Sector in which they are willing to be placed. Candidates can only select a maximum of 2 sectors. The onus is on candidates to select their correct sector choice(s). Changes to these choice(s) will not be permitted after the closing date. No exceptions will be made. PRINCIPAL CONDITIONS OF SERVICE The appointment is subject to the Civil Service Regulation Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004, and any other Act for the time being in force relating to the Civil Service. Pay Personal Pension Contribution (PPC) Pay Scale 1st January 2024 is EO equivalent and is as follows: €35,687 €37,589 €38,663 €40,759 €42,638 €44,455 €46,266 €48,039 €49,830 €51,581 €53,440 €54,685 €56,461 (LSI1) €58,251(LSI2) The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Long service increments may be payable after 3(LSI1) and 6(LSI2) years satisfactory service at the maximum of the scale. Important Note Entry will be at the minimum of the scale and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if you are a currently serving civil or public servant. Subject to satisfactory performance increments may be payable in line will current Government Policy. Payment will be made fortnightly in arrears by Electronic Fund Transfer (EFT) into a bankaccount of your choice. Payment cannot be made until a bank account number and bank sort code has been supplied on appointment and statutory deductions from salary will be made as appropriate. You will agree that any overpayment of salary, allowances, or expenses will be repaid by you in accordance with Circular 07/2018: Recovery of Salary, Allowances, and Expenses Overpayments made to Staff Members/Former Staff Members/Pensioners. Annual Leave The appointee will be entitled to 23 days annual leave a year rising to 24 days a year after 5 years’ service, 25 days after 10 years’ service, 26 days after 12 years’ service and 27 days after 14 years’ service. This leave is exclusive of public holidays. Hours of Attendance Hours of attendance will be fixed from time to time but will amount to not less than 41 hours and 15 minutes gross and 35 hours net per week. Extra attendance will be compensated as set out in the requirements of Circular 14/2014. Location The officer’s headquarters will be within their sector or as may be designated from time to time by the Head of the Department. When absent from home and headquarters on duty the appointee will be paid travel expenses subject to standard Civil Service practices. Closing date Your application must be submitted on the Publicjobs website not later than 3pm on Thursday, 9th May 2024. IMPORTANT NOTE The above represents the principal conditions of service and is not intended to be the comprehensive list of all terms and conditions of employment which will be set out in the employment contract to be agreed with the successful candidate(s).

5 days agoFull-time

Library Assistant

University of GalwayGalway€30,446 - €48,156 per year

Main Purpose of Job The postholder will work as part of a team who provide a high quality, customer focused Library and IT support to a wide-ranging customer base. The postholder will provide 1st level support to staff and students both in person via the support desk located in the Library and online via email, ticket, chat and phone support, core elements of the services offered by the Library. The Library and IT Service Desk Team are the first point of contact for all Library and IT queries and all such queries must be dealt with in a timely and appropriate manner. Main Duties and Responsibilities ·       Assess and advise on issues raised by users relating to use of Library and IT resources and services in the University. ·       Provide first-level incident support for all services supported by the team. ·       Where appropriate log, refer or escalate issues and queries to Library and ISS divisions and other units within the university via a ticketing system thereby ensuring customer enquiries are satisfactorily resolved. ·       Provide an effective and efficient service to resolve Library and IT queries. ·       Contribute to the development of streamlining processes and procedures as required. ·       Act as user proxy and contributor on service improvement and development initiatives. ·       Contribute to testing of service developments, changes, and enhancements. ·       Provide advisory support across all services and act as an initial point of contact for users. ·       Participate in the continuous improvement process in place at the Library & IT Service Desk ·       Assist with library inductions and training sessions for students and new members of staff. ·       Participate in training and other personal development activities for on-going development of skills and knowledge. ·       Benchmark, record and collate statistical data as required. ·       Fulfil defined Service Requests and escalate to appropriate level if necessary. ·       Support the updating of the Library Website as required. ·       Undertake other routine organisational tasks related to the service. ·       Perform other duties as may be assigned by the University Librarian or designated supervisor. Special Features of the Post: The Library and IT Service desk position requires onsite working and is currently not suitable for hybrid or remote working. Library Assistants at the Library & IT Service desk work 35 hours per week (or pro-rata if part-time) over a varying roster system as follows: Term time (usually early September to December and January to mid-May): 6 Day Roster, that covers 9:00 – 20:00 Monday to Thursday; 9:00 – 18:00 on Friday; and 10:00 – 16:00 on Saturday. Outside term time: 5 Day Roster that covers 09:00 – 17:30 Please note: This job description reflects the core activities of the role, and as the University and the post holder develop, there will inevitably be changes in the emphasis of duties. It is expected that the post holder will recognise this and adopt a flexible approach to work and skills development. Requirements for the role: The successful candidate will demonstrate the eligibility requirements below in terms of qualification, skills and experience: Essential Skills and Experience ·       Passes in 5 subjects at Leaving Certificate level or equivalent, or a recognised post-Leaving Certificate administrative/office technology qualification. ·       At least 2 years’ relevant employment experience. ·       Experience of working with a variety of relevant computer software applications (e.g. Office 365, MS Team, Email, Canvas and Helpdesk systems) ·       Experience working in a customer service environment; providing support to users’ queries whether delivered in person, by phone, by email or other means. ·       Strong knowledge of personal computers and operating systems, mobile devices, and general computer software ·       Excellent interpersonal and communication skills ·       Excellent customer service skills ·       Problem solving experience ·       Excellent IT skills with proficiency in M/S Office suite ·       Written and Oral competence in Irish at B2 level (at least) on the Common European Framework of Reference for Language Learning (enclosed). Applicants, who have not previously satisfied this criterion on recruitment to their post, will be required to complete an Irish assessment. Essential Attributes ·       Understanding of, and focus on, customer needs with a commitment to continuous development and improvement of services. ·       Excellent attention to detail and ability to think logically. ·       Excellent inter-personal skills with a natural ability to empathise and a genuine desire to advise, guide and help all users of the library. Desirable ·       Experience in an academic/research library environment  Salary: €30,446 - €48,156 per year

20 days agoFull-timePermanent
Turn on alerts for this search
Need help? Contact us
Cookies, Privacy and Terms©JobAlert.ie  2024