Service officers jobs
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Customer Service Advisor – Join Our Team! We’re excited to offer both in-office and hybrid roles at our Malin Head and Buncrana locations. If you're looking for a role where you can make a difference and grow in the customer service field, we’d love to hear from you! About the Role As a Customer Service Advisor (CSA) with us, you’ll be the friendly voice helping customers with their insurance questions and providing them with top-notch service. Your goal will be to ensure customers feel supported and have their issues resolved efficiently. While the role does involve some product knowledge, don’t worry – full training is provided! What You’ll Be Doing
Customer Services Administrator
Key Responsibilities: Professionally manage a high volume of inbound calls. Identify customer needs, resolve complaints, and provide effective solutions. Ensure communication aligns with company policies and best practices. Maintain ownership of customer requests from start to finish. Communicate effectively via email with customers. Achieve daily, weekly, and monthly activity targets. Build strong working relationships with colleagues to ensure smooth service delivery. Process information accurately and report any customer complaints to the manager. The Ideal Candidate Will Have: 1-2 years of experience in a similar customer service role. Experience in the Customer Service/Waste Industry (advantageous). Proficiency in Microsoft Office and IT systems. Flexibility to work in various areas of the company. Eligibility to work in Ireland. Strong proficiency in the English language.
HR Officer - Occasional Onboarding
The Role Maynooth University is committed to a strategy in which the primary University goals of excellent research and scholarship and outstanding education are interlinked and equally valued. The Human Resources Department is seeking to appoint a Human Resources Officer to join the Human Resources Operations team on a temporary basis to provide Maternity Leave cover for the substantive post holder. This role will support a broad remit of HR functions associated with onboarding and lifecycle requirements of the occasional worker cohort. The HR Officer will work with the wider HR team managing the implementation and administration of national and University policies, providing advice and guidance to the University community, delivering a high-quality service, and promoting best practice. There will be a particular emphasis on relationship management with Heads of Department, Line Managers, and staff across the University community. This role has a broad remit with constantly changing demands in a busy environment with, at times, conflicting priorities. The successful candidate will have experience working as part of a team in a busy HR function, have excellent interpersonal skills, be organised and flexible, with experience of managing multiple tasks against tight deadlines. They will exercise a high level of discretion with confidential information and must be able to demonstrate ability to work under pressure, working on their own initiative and as part of a team. The position represents an excellent opportunity for an individual who is keen to expand their Human Resources experience and skills, and to contribute to ongoing change in a busy Department. Principal Duties The post-holder will have responsibility for a range of duties supporting Occasional worker onboarding and life-cycle requirements, including: Tenure This is a full time, temporary post for a specified purpose ( temporary maternity cover ), which is anticipated to be 9 months duration . Salary Administrative Officer II (2025): €45,958 – €65,145 p.a. (9 points) Appointments will be made in accordance with public sector pay provisions. Hours of Work A 35-hour working week is in operation in respect of full-time positions (pro-rated for part-time positions).
Client Services Representative
About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Role/ Department: Limerick’s Custody Client Service team are responsible for 600+ clients. The department has a high level of interaction with internal teams to source information which enables the team to provide Prompt Quality Responses for all client queries. Role Based in Limerick, the successful candidate will report into the Custody Services Manager. The successful individual will focus on resolution of client queries, where expertise is required to problem solve and manage client expectations. The role offers the opportunity to develop skills and knowledge of the firm’s global operating structure. The successful individual will be responsible for maintaining and enhancing the service provided to clients while also having the opportunity to identify and solve service issues. The key responsibilities of the role include: Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Customer Service Representative
viagogo is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through viagogo internationally and StubHub, our platform in North America, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available to events around the world annually -- from sports to music, comedy to dance, festivals to theater -- viagogo offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. StubHub/ viagogo is growing and looking for people who want to help us shape how millions of people buy, sell, connect, and experience live events around the world. We value togetherness, trust, inclusion, and most importantly a culture of winning. We are a global organization looking for champions of innovation and change. If you are an entrepreneurial risk taker and ready to roll up your sleeves, you’ll thrive in our environment where the rewards are highly motivating. As a Customer Service Representative at StubHub/ viagogo , you will be the first point of contact for our valued customers, providing exceptional service and resolving inquiries efficiently. This role requires a proactive mindset, excellent communication skills, and a passion for delivering results. You will have the opportunity to work in a dynamic, fast-paced environment where performance is celebrated and rewarded. Responsibilities:
HR & Service Area Expert
Main purpose of the role: The purpose of this role is to allocate expertise around a specialist product range, service or process ensuring the company delivers on our vision and values. To provide quality food, quality service and to train and supervise Sales Assistants within your expert area. The ideal candidate will have/be: Excellent customer services skills Team player Excellent communication skills Previous HR experience would be beneficial Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Ensure all customers queries and complaints are dealt with promptly and in a professional manner Conduct your duties in accordance with food safety guidelines Conduct your duties using all safe systems of work Offer advice to colleagues and customers Increase sales by promoting the products in the store Support the Store Management Team by maintaining the HR function within the store Ownership of the Systems/Resource function within your store Ensure excellent customer service is delivered at all times Ensure that food safety is everyone€,,s priority and responsibility Document and communicate all labour, stock control, ordering and margins in accordance with required procedures Keep all training records and HR policies and procedures up to date at all times Update and complete all HR administration as required
Day Activity Facilitator
Brothers of Charity Services Ireland, Limerick Region Applications are invited for the following positions Day Activities Facilitator Location: Limerick City & West Limerick Permanent Full Time, part time and fixed term contracts available. Positions are availbale in Autism specific units as well as general ID services Basic Instructor 13-point scale €35,081 - €50,864 (pro-rata) There will be a supplementary panel formed for all Day Activity Facilitator posts within Brothers of Charity Services Limerick Region from which current and future permanent and specified purpose vacancies of full time or part time duration may be filled. Working with Brothers of Charity Ireland Working with us means you will be joining an organisation that supports people with intellectual disabilities to be valued citizens in their local community, to have ordinary life experiences and to be closely connected to family and friends. We require bright ambitious individuals who have a positive attitude towards working with persons with an intellectual disability and who are committed to ensuring that our persons supported lead as normal and enjoyable a life as possible. In return for this dedication and commitment we offer the following: · Competitive Rates of Pay · 22 days Annual Leave · Defined Benefit Pension Plan · Flexible Working Hours · Full Training provided · Full & Part-Time Work · Career Progression · Sick Leave · Employee Assistance Programs The role of an Instructor You will work as a member of a team and will participate in the development and implementation of appropriate programmes suitable to the individual needs and abilities of people supported by the services. The prime consideration at all times must be for the welfare and wellbeing of the service user. This position requires a high degree of professionalism. You must have the ability to work with people who have a learning disability and must believe that that person has the right to live and participate in the community equally with other people. The position requires competence in conflict resolution and the ability to understand and empower people with sometimes quite divergent points of view. Essential Closing date for receipt of completed applications is Tuesday 29 July 2025 The Brothers of Charity Services Ireland is an Equal Opportunities Employer
Support Worker
Support Worker (Care Assistant), Clonmel, Co. Tipperary Come and work with one of Ireland’s best 150 Employers! Type: Temporary, Full Time (78 hours per fortnight) Location: Rivus House (Adult Day Service), Clonmel, Co. Tipperary Brothers of Charity Services Ireland are looking for bright, ambitious individuals who have a positive attitude towards working with people with an intellectual disability and who are committed to ensuring that our persons supported lead as fulfilling and enjoyable a life as possible. The role of a Support Worker Support Workers provide a key-working caring role for a group of People Supported by the Services. They are responsible for all aspects of personal care required during the day. This includes meals, personal hygiene and other related aspects of physical well-being. Secondly, a major focus of the Support Worker role is to assist and support People Supported by the Services with the development of their Individual Plans and achievement of associated outcomes. In addition, a critical component of this role is to support People Supported by the Services in community participation and integration. • Competitive Rates of Pay (€33,699 - €46,984 pro-rata) • 22 days Annual Leave • Defined Benefit Pension Plan • Flexible Working Hours • Full Training provided • Career Progression • Sick Pay Benefits • Employee Assistance Programs Please see attached job description for further details including job requirements, duties, etc. Closing Date for receipt of completed Applications Forms/CVs online is 22nd July 2025. The Brothers of Charity Services Ireland is an Equal Opportunities Employer
Social Care Worker
Social Care Worker - Permanent Full Time Location - Duffcarrig Services Come and work with one of Ireland’s best 150 Employers! Brothers of Charity Services Ireland are looking for bright, ambitious individuals who have a positive attitude towards working with people with an intellectual disability and who are committed to ensuring that our persons supported lead as fulfilling and enjoyable a life as possible. The role of a Social Care Worker Social Care Workers fulfil a key supportive and advocative role for individuals supported by the service. The Social Care Worker’s role is to support the person in all aspects of their life focusing on the individual's ability and promoting independence and development of skills. They assist in all aspects of the practical tasks associated with the daily life of the person supported either in their home or within a day service setting. The Social Care Worker will assist and support people who use the service with the development of their individual person centred plan and the achievement of associated outcomes, and critically, will support people who use the service to make informed choices and fulfil their potential. They will encourage participation in the community through inclusive and creative thinking, seek opportunities for new experiences and help individuals make their own, informed choices. · Competitive Rates of Pay (€39,951 - €56,089 pro-rata) · 22 days Annual Leave plus additional service-related leave · Defined Benefit Pension Plan · Flexible Working Hours · Full Training provided · Full & Part-Time Work · Career Progression · Sick Pay Benefits · Employee Assistance Programs Click here to view our full range of benefits The Brothers of Charity Services Ireland is an Equal Opportunities Employer
HR Officer
About Us: Family Carers Ireland (FCI) is the national charity supporting family carers across the country who dedicate their lives to caring for loved ones such as children or adults with physical or intellectual disabilities, frail older people, those with palliative care needs or those living with chronic illnesses or addiction. We provide a range of supports and services for family carers nationally from our local support centres. JOB SUMMARY The HR Officer will work as part of the HR team to establish and maintain best practice in line with relevant policies and legislation. They will provide one-to-one support, guidance and advice to key internal stakeholders on HR matters ensuring fairness for all. The HR Officer will work with the HR Manager in the implementation of HR programmes and initiatives throughout Family Carers Ireland. The HR Officer will need to be flexible in their approach to an ever-changing HR landscape. Terms & Conditions: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
