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Sort by: relevance | dateCustomer Service Advisor
Fexco Managed Services is seeking Customer Service Advisors to join our outsourcing division on a full-time, permanent basis. This position offers full remote working flexibility for candidates residing in Ireland. About this Opportunity Looking to enter the world of Customer Service? Do you want to work in a positive, friendly and forward-thinking environment? Then Fexco is the company for you… We provide excellent training and on the job support in all areas of phone, email and some admin duties with the opportunity to progress and develop your career within Fexco. How you will spend your day with us By the way… About us Fexco is recognised as one of the world’s most established Fintech and outsourcing organizations Fexco is one of Ireland’s leading private companies, based in Killorglin, Co Kerry. Founded in 1981, it has grown to employ almost 1000 people in Ireland and 2300 worldwide. Fexco Managed Services is one of Ireland’s leading outsourced services providers, delivering a high-quality service to a range of Government and Commercial clients. At Fexco we believe in nurturing and inspiring our people and we provide professional and personal development training throughout your career. Due to continued growth there are always opportunities for progression across our extended business units. Is this you? If you have the passion to succeed in a growing and innovative organisation and have the desired background, we would like to hear from you now. Part of this recruitment process may include a video interview – details of which will be sent to you should we progress with your application. Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.
Team Leader
Team Leader (Senior Supervisor/Instructor Grade), Permanent, Full Time (78 hours per fortnight) Location: South Tipperary area, working across three day services (locations in Carrick-on-Suir, Newcastle and Ballyporeen) Come and work with one of Ireland’s best 150 Employers! Brothers of Charity Services Ireland are looking for bright, ambitious individuals who have a positive attitude towards working with people with an intellectual disability and who are committed to ensuring that our persons supported lead as fulfilling and enjoyable a life as possible. The role of a Team Leader The person appointed will be responsible for leading Day Service teams in Nagle Services. The person appointed should have the ability to proactively lead the team and inspire and motivate the ongoing development of effective teamwork. The team will facilitate the choices of and deliver supports to people who use services incorporating activities such as independent living skills, community integration, personal development, occupational and leisure activities within the context of the New Direction Model of Service Delivery. The post holder will be required to take an active part in ensuring that the day-to-day operations of the Service reflect the ethos and vision of the Brothers of Charity Services Ireland – South East Region and that all co-workers are meeting the needs of the people who use services therein. • Competitive Rates of Pay (€40,521 - €54,705 pro-rata) • 22 days Annual Leave • Defined Benefit Pension Plan • Flexible Working Hours • Full Training provided • Career Progression • Sick Pay Benefits • Employee Assistance Programs Please see attached job description for further details including job requirements, duties, etc. Closing Date for receipt of completed Applications Forms/CVs online is 11th January 2026. The Brothers of Charity Services Ireland is an Equal Opportunities Employer
Support Worker
Support Worker (Care Assistant), Cahir, Co. Tipperary Come and work with one of Ireland’s best 150 Employers! Brothers of Charity Services Ireland are looking for bright, ambitious individuals who have a positive attitude towards working with people with an intellectual disability and who are committed to ensuring that our persons supported lead as fulfilling and enjoyable a life as possible. Please apply to be in consideration for the following healthcare vacancies with Boherduff Services (see attached for further details): The role of a Support Worker Support Workers provide a key-working caring role for a group of People Supported by the Services. They are responsible for all aspects of personal care required during the day. This includes meals, personal hygiene and other related aspects of physical well-being. Secondly, a major focus of the Support Worker role is to assist and support People Supported by the Services with the development of their Individual Plans and achievement of associated outcomes. In addition, a critical component of this role is to support People Supported by the Services in community participation and integration. • Competitive Rates of Pay (€34,036- €47,454 pro-rata) • 22 days Annual Leave • Defined Benefit Pension Plan • Flexible Working Hours • Full Training provided • Career Progression • Sick Pay Benefits • Employee Assistance Programs Please see attached job description for further details including job requirements, duties, etc. Closing Date for receipt of completed Applications Forms/CVs online is 11th January 2026. The Brothers of Charity Services Ireland is an Equal Opportunities Employer
Support Worker
BROTHERS OF CHARITY SERVICES IRELAND – WEST REGION POST: TEMPORARY FULL-TIME SUPPORT WORKER REA SERVICES, LOUGHREA, CO. GALWAY JOB REF: 90433 A panel may be formed as a result of this process from which subsequent Permanent and Temporary Support Worker appointments within the Loughrea Services may be made over the next 6 months. The Role: The Support Worker will report to the Social Care Leader/Team Leader and will fulfil a key worker role for individuals and aim to provide a safe, secure environment where individuals will participate in community and leisure activities, make choices and enjoy a lifestyle that fulfil their potential and expectations with opportunity for new experiences. This particular position is located in a residential setting working with men who have complex needs and may present with behaviours that challenge. Reporting/Responsible To: Team Leader/Senior Staff/Service Coordinator/Area Manager. Qualifications: The successful candidate must have a good general education. A recognised qualification in the field of intellectual disability or a FETAC level 5 course is desirable. Experience: Experience of working with individuals with an intellectual disability and a knowledge of day service provision is desirable. Full training will be provided. Skills: Candidates must be able to demonstrate flexibility, communication and team-working skills, together with an enthusiasm for the post. A knowledge of basic IT skills is also an advantage. A full clean manual Irish Driving Licence (Class B) is an essential requirement of this post. It may be necessary for the appointee to obtain a Class D1 Driving Licence (if not already in possession of one). Assistance will be given towards this purpose of obtaining a class D1 licence. Fluency in verbal and written English is an essential requirement of this post. Working Hours: 78 hours a fortnight based on a 7-day week duty roster. The normal working hours will be shift work and will involve weekend work to meet the needs of the people we support or Personal Outcomes. The Brothers of Charity model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours to provide a quality service delivery for each individual. Annual Leave: 22 days per annum. Remuneration: Department of Health Care Assistant (Disability Services) pay scale as per the consolidated salary scale dated 01st August 2025 - € 34,036 x 11 increments - € 46, 652 (Max) pro rata per annum. Long Service Increment (LSI) €47,454 pro rata per annum is payable after 3 years on the maximum of the scale. Additional payments will be made for weekends, public holidays and night duty when worked. Tenure: The posts are temporary, full-time and pensionable Probation: A probationary period of nine months from the date of appointment applies to the post. The employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion. Full Job Description attached The closing date for receipt of all applications on-line is 5pm, Monday 12th January 2026 Interview date to be confirmed The Brothers of Charity Services Ireland is an equal opportunities employer.
Regional Managers, Person Centred Services And Supports
Regional Managers (Person Centred Services and Supports) Full Time Permanent Positions Grade VII (Clerical) 35 hour Working Week Salary: The 11-point salary scale for the post as of 01/08/2025: €60,013, €61,479, €63,192, €64,911, €66,636, €68,176, €69,745, €71,272, €72,788, €75,397, €78,015 LSIs Note: New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. We are looking for creative, innovative, flexible leaders to join our team as we work towards a more inclusive society for people with disabilities. Horizons are looking to recruit Regional Managers – Person Centred Services and Supports . The successful candidate will be a suitably experienced manager who will support the Operational leadership team in the day to day delivery of Horizons person-centred services and supports. Horizons is one of the largest providers of services and supports to people with intellectual disabilities and/or autism in Ireland. We are on a journey of transformation and change towards person led, rights based, individualised supports within communities right across Cork city and County. The Regional Manager – Person Centred Services and Supports (PCSS) will be responsible for supporting this work within a complex and developing environment. S/he will support the achievement of Horizon’s vision of providing truly person- centred and inclusive supports and services. Essential Criteria: Informal enquires are welcomed by Human Resources at recruit@horizoncork.ie . Completed application forms must be completed no later than Monday 19th of January 2026. Applicants may be short listed on the basis of their application. A panel may be formed for a 12-month period to fill future permanent full time or part time Regional Manager positions that may arise in Horizons. The Department of Health & Children Consolidated Scales apply. Visit our website Home - Horizons
Service Manager
Purpose of Position: Reporting to Operations Manager, this position's primary responsibility is to deliver efficient and effective support services to persons living with dementia and their families. This will be achieved through the impactful, supportive, and delivery-focused leadership of front-line management within the service. With a strong focus on efficiency, systems and quality of care, the Service Manager will ensure consistently high standards are achieved across all facets of his/her responsibility. Main Duties and Responsibilities include: Services Development Principal Accountabilities • Maximise the impact and reach of all services. • Ensure excellent relationships are developed and maintained with multiple stakeholders. • Identify opportunities to grow Dementia Services within the region. • Grow and develop the range and number of dementia services for existing service users and those awaiting services in line with the Society’s strategic objectives and targets. • Bring innovative and cost-effective solutions to the development of services and operations. • Manage and maintain records and documentation and standard operating procedures to include legislative and compliance documentation for the Service. • Engage in Operational Strategic projects as assigned by the Operations Manager. • Represent the Service on various Committees and working groups. • Assist in actively marketing the services and promote a positive personal/professional profile within the local community / region. Leadership Principal Accountabilities • Motivate, coach, and empower all team members to perform to the best of their ability. • Implement full performance management of team including setting objectives, reviewing progress, and addressing any performance issues that may arise. • Lead the teams to ensure that we meet and/or exceed all targets whilst always focused on best practice and flexibility to deliver to Service Users requirements. • Ensure the effective management of all human resources (staff & volunteers); ensure clarity of roles, assignment of duties, adequate staff client ratios, arrangement of leave and payment of salaries etc. • Ensure fair and consistent application of all ASI policies and procedures including the ASI Health and Safety system. • Provide clear, concise, and timely information to team members. • Support and develop the volunteer’s network and ensure new volunteers are supported and trained. • Lead effective communication and integration between the services and National Office. • Ensure that the reputation of the Society and the Service is protected and developed by ensuring that all operational, financial, and regulatory standards are met in line with Society policy and procedure. • Play a lead role in change programmes ensuring successful delivery and effectively managing the people implications of change in line with best practice and employment law. Quality and Standards Principal Accountabilities • Contribute to the development of new service models based on innovative practice and comprehensive evaluation. • Ensure consultation, learning and training are central to quality. • Ensure that follow up procedures are followed to always enhance quality standards. • Responsible for ensuring standards of care and operational policies for services are consistently met. • Identify and manage risks and maintain an up-to-date risk register. • Services complaints / incidents are consistently reported, and progress tracked on corrective actions. • To lead and monitor a culture of continuous quality improvement. • Ensure that the policies and procedures in relation to the safeguarding of service users supported by the ASI Services are adhered to. Financial Management Principal Accountabilities • Proactively manage the operations budget. • Provide timely, accurate and detailed budget data to Operations Manager on a monthly, quarterly, and annual basis, identifying and explaining anomalies or trends as appropriate. • Coordination of the annual HSE Service arrangements to include review and submit for sign off & maintain records. • To prepare and submit detailed business proposals supporting operational decision-making cases and funding applications both internally and externally as required. • Ensure monthly, quarterly and annual reporting to the HSE is submitted. • To carry out any other duties that may be assigned from time to time. The above statements are intended to describe the general nature and level of work required for this position. They are not intended to be an exhaustive list. The holder of this position is required to respond with a flexible approach when tasks arise which are not specifically covered in this job description. Person Specification Knowledge / Experience: • Minimum of 3 years’ experience in a similar role and a fast-paced environment. • A third level qualification in business, management or facility management is desirable. • Proven ability to provide excellent leadership of successful teams (staff & volunteers). • Experience of people Management. • Proven skills in formulating strategies for service development. • Excellent communication, time management and organizational skills. • Experience of budget development, financial profit/loss process and human resources. • Ability to be innovative and creative and to promote an environment for change and continuous improvement. • Strong business and commercial awareness with the ability to evaluate the viability of the services. • Experience leading Operations projects which add value to an organization. • Proficient in MS Office (Excel, Word, PowerPoint & Outlook) & SharePoint. Job Requirements: With proven significant achievements in a management role, the successful applicant will need to demonstrate the following competencies: • Leadership & staff Management • Excellent analytical, written, verbal and presentation skills • Strong organisational and time management skills • Excellent communication & interpersonal skills • Ability to multitask, prioritise, meet deadlines and make best use of resources • Ability to work independently and as part of a team • Problem solving and analytical skills • Attention to detail and accuracy • Collaborative, positive, professional and enthusiastic attitude to work • Supports the operational excellence agenda and identifies areas of continuous improvements • Committed to delivering high quality results for self and team
Social Care Worker
BROTHERS OF CHARITY SERVICES IRELAND – WEST REGION PERMANENT & TEMPORARY FULL-TIME SOCIAL CARE WORKERS CAISLEAN SERVICES, GALWAY CITY JOB REF: 90379 A panel may be formed from this competition from which future Social Care Worker vacancies in the Caislean Services may be filled over the next 6 months. Location: Caislean Services operates a range of services including day, residential, respite, training, education, employment opportunities, Individualised services, and leisure activities which are geographically dispersed though the West Sector Adult Services. We strive to provide an excellent service, integrating the community as much as possible into the daily lives of the people supported. Candidates will be required to be flexible in this position, and will be required to work a variety of hours as required. The successful candidate may be required to work between the various community houses and day care programme areas associated with the Caislean Services depending on service need. The Role: The Social Care Worker will report to the Social Care Leader/Team Leader and will fulfil a key worker role for individuals and aim to provide a safe, secure environment where individuals will participate in community and leisure activities, make choices and enjoy a lifestyle that fulfils their potential and expectations with opportunity for new experiences. Reporting/Responsible To: Social Care Leader/Team Leader/Service Coordinator/Area Manager Qualifications/Experience: Eligibility Criteria/ Qualifications and/ or experience Statutory Registration, Professional Qualifications, Experience, etc. Social Care worker candidates must be registered with CORU or have their application submitted. Eligible applicants will be those who on the closing date for the competition: (i) Be registered, or be eligible for registration, on the Social Care Workers Register maintained by the Social Care Workers Registration Board at CORU. See list of recognised Social Care qualifications at: https://coru.ie/health-and-social-care-professionals/education/approved-qualifications/social-care-workers/ OR (ii) Hold a schedule 3 qualification ( see note 1 below*). See list of recognized Schedule 3 qualifications at: https://coru.ie/health-and-social-care-professionals/registration/registration-requirements/approved-qualifications/schedule-3-qualifications/schedule-3-qualifications.html OR (iii) Hold a comparable qualification recognised by Social Care Workers Registration Board at CORU OR iv) Applicants who satisfy the conditions set out in Section 91 of the Health and Social Care Professionals Act 2005, (see note 2 below*), must submit proof of application for registration with the Social Care Workers Registration Board at CORU. The acceptable proof is correspondence from the Social Care Workers Registration Board at CORU confirming their application for registration as a Section 91 applicant was received by the 30th November 2025. Note 1 * Schedule 3 Qualifications. This is a qualification listed in Schedule 3 of the Health and Social Care Professions Act 2005 for existing practitioners under section 91.Candidates who hold Schedule 3 qualifications can apply to register with CORU during the two year period after the register opens up to the 30thNovember 2025. Once the transitional period is over -30th November 2025, only qualifications approved by a Registration board will be considered. Note 2 * Section 91 candidates are individuals who qualified before 30thNov 2023 and have been engaged in the practice of the profession in the Republic of Ireland for a minimum of 2 years fulltime (or an aggregate of 2 years fulltime), between 30th November 2018 and 30thNovember 2023 are considered to be Section 91 applicants under the Health and Social Care Professionals Act 2005 and Ø Candidates should have a minimum of one year’s experience of working with people with an intellectual disability. Experience in working and supporting individuals with a variety of support needs is essential. This may include autism, complex medical needs, mental health, behavioural challenges and physical disabilities. Ø A full clean manual Driving Licence (Class B) is essential for the appointee to drive the transport that is assigned to the Service. Ø Fluency in verbal and written English and IT skills is an essential requirement of this post. Skills: Candidates must demonstrate: Working Hours: 78 hours a fortnight based on a 14 day duty roster. The successful candidates will be required to work day/night duty, sleepovers, weekends and public holidays. The Brothers of Charity model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours to provide a quality service delivery for each individual. Annual Leave: 22 days per annum. Appropriate service related leave will be granted after 5 and 10 years’ Service respectively. Remuneration: Department of Health Social Care Worker Salary Scale (01/08/2025) - €40,351 x 12 increments – €55,599 (max of scale) per annum. LSI €56,650 per annum is payable after 3 Years on the maximum of the scale. Service Related Leave is also granted after 5 and 10 years’ service respectively. Tenure: These posts are permanent full time & temporary full time and pensionable – linked on a specified purpose basis to temporary funding Probation: A probationary period of nine months from the date of appointment applies to the post. The employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion. To view fulll job description please see attached. Informal enquiries Marcella Kennedy Acting Area Manager Caislean Services on 087 3959811 Online applications will close 5pm Monday 12th January 2026 Interviews will take place in January 2026 The Brothers of Charity Services Ireland is an equal opportunities employer INDW
Project and Administrative Support
Key Responsibilities 1. Project Administration Providing administrative support to Project Leads on a range of projects in the island of Ireland including but not limited to: • Assisting in developing project task plans and follow-up activities. • Working with project leads and corporate services to ensure the successful onboarding of new client funded projects, in accordance with CES guidelines. • Supporting project leads in managing project budgets and income recognition through the life cycle of the project. This includes supporting monthly project budget reports which monitor actual and forecasted time and costs vs budget and ensuring that third party project costs and expenses are recorded in our time management system. • Support senior managers and project leads in updating project and staff forecasts in our system to ensure real time accurate information is available on future staff team capacity and the tracking of individual projects vs budget. • Managing invoice timelines and preparation. • Events management – both online and in venues. • Gathering and processing data to inform stakeholder reports and the measurement of CES’s key performance indicators. • Assisting with formatting and production of reports, documents and presentations in Word, Excel, PowerPoint, etc. Maintaining and filing project documents. • Arranging in-house and online meetings, booking rooms, equipment, and catering. • Organising travel and accommodation arrangements for team members and associated personnel. 2. General Administration In addition to their work across project teams, the successful applicant will work closely with the Corporate Services and Finance teams to ensure that project administration complies with regulatory and financial requirements. Responsibilities include: • Management, oversight and updating of data protection activities in collaboration with Corporate Services Manager using software platform • Maintaining and updating health and safety policies and procedures to ensure they are compliant with legislation • Managing phone calls and correspondence (e-mail, letters, deliveries, packages etc.) • Managing CES office systems and contracts database, including SharePoint, time tracking and expenses system: Harvest - for accurate project reporting and cost tracking (training provided) • Assisting with HR activities, including supporting wellbeing initiatives and maintaining staff training log This list is not exhaustive and is likely to change over the lifetime of the contract. Person Specification Candidates must demonstrate how they meet these essential skills and experience criteria Essential Skills / Experience • Minimum of two years’ experience of working in a busy project support/administration role within a busy project office environment. • Experience of preparing project documents including action logs, presentations and reports, budget reports, time sheets and invoices. • High level of proficiency in Microsoft Office Suite - Word, Excel, PowerPoint, Outlook and Teams. • Experience of working in client focused, service-oriented organisations. • Highly developed interpersonal skills with an ability to communicate effectively with a wide range of stakeholders. • Self-motivated, effective team member with the ability to work on his/her own initiative. • Ability to prioritise work and meet deadlines, while producing work to a high standard. • Ability to represent the organisation appropriately. Desirable Skills/Competencies • Knowledge of public sector and voluntary services for children, young people, families and communities. • Knowledge of SharePoint document management and Harvest (or other time management software). Reporting to Director or senior staff with responsibility for a range of projects. Contract Term 2-year fixed term full time contract. Hours of Work The hours of work will be full-time (37.5 hours per week) Monday to Friday Location This position is based in CES’s offices in Dublin. CES is operating a hybrid working model and the post holder will be expected to be in CES offices in Dublin at least once a week. Due to the all-island nature of CES’ work, there will be a requirement to travel from time to time including to CES’s office in Belfast or to other locations in Ireland. Why apply for this post? • A competitive salary is offered, commensurate with skills and experience. An indicative range for this role is €34,000 to €42,000. • 25 days of annual leave • CES makes a matched contribution of up to 5% of annual salary to a designated pension scheme after completion of a probationary period. • Access to a range of flexible working options. • Excellent training and development opportunities. • Access to a focused employment wellbeing programme. • Cycle to Work Scheme supported. • Tax saver travel ticket scheme supported. • Opportunity to work on projects in other CES locations. • Opportunity to work towards meaningful social change in the not-for-profit sector.
Social Care Worker
BROTHERS OF CHARITY SERVICES IRELAND – WEST REGION PERMANENT FULL-TIME SOCIAL CARE WORKER JOHN PAUL SERVICES, BALLYBANE, GALWAY JOB REF: 90378 A panel may be formed from this competition from which future Social Care Worker vacancies in the John Paul Services may be filled over the next 6 months. Location: John Paul Adult Services provides a combination of campus and community based services to adults with varying support needs, based on personal outcome measures. Our services are currently undergoing a transition from a campus based service to community living, where we aim to create opportunities for the people we support to be valued citizens in their communities and to have everyday life experiences. Our focus is to form a partnership with the people we support and their families to ensure each individual lives their best life. We wish to recruit innovative, creative, visionary people who will relish the opportunity to assist in achieving this vision. Candidates need to be flexible and adapt to the needs of particular individual’s they support on a daily basis. The Role: The Social Care Worker will report to the Team Leader and will fulfil a key worker role for individuals and aim to provide a safe, secure environment where individuals will participate in community and leisure activities, make choices and enjoy a lifestyle that fulfils their potential and expectations with opportunity for new experiences. Reporting/Responsible To: Team Leader/Person in Charge/Service Coordinator/Area Manager Qualifications/Experience: Eligibility Criteria/ Qualifications and/ or experience Statutory Registration, Professional Qualifications, Experience, etc. Social Care worker candidates must be registered with CORU or have their application submitted. Eligible applicants will be those who on the closing date for the competition: (i) Be registered, or be eligible for registration, on the Social Care Workers Register maintained by the Social Care Workers Registration Board at CORU. See list of recognised Social Care qualifications at: https://coru.ie/health-and-social-care-professionals/education/approved-qualifications/social-care-workers/ OR (ii) Hold a schedule 3 qualification ( see note 1 below*). See list of recognized Schedule 3 qualifications at: https://coru.ie/health-and-social-care-professionals/registration/registration-requirements/approved-qualifications/schedule-3-qualifications/schedule-3-qualifications.html OR (iii) Hold a comparable qualification recognised by Social Care Workers Registration Board at CORU OR iv) Applicants who satisfy the conditions set out in Section 91 of the Health and Social Care Professionals Act 2005, (see note 2 below*), must submit proof of application for registration with the Social Care Workers Registration Board at CORU. The acceptable proof is correspondence from the Social Care Workers Registration Board at CORU confirming their application for registration as a Section 91 applicant was received by the 30th November 2025. Note 1 * Schedule 3 Qualifications. This is a qualification listed in Schedule 3 of the Health and Social Care Professions Act 2005 for existing practitioners under section 91.Candidates who hold Schedule 3 qualifications can apply to register with CORU during the two year period after the register opens up to the 30thNovember 2025. Once the transitional period is over -30th November 2025, only qualifications approved by a Registration board will be considered. Note 2 * Section 91 candidates are individuals who qualified before 30thNov 2023 and have been engaged in the practice of the profession in the Republic of Ireland for a minimum of 2 years fulltime (or an aggregate of 2 years fulltime), between 30th November 2018 and 30thNovember 2023 are considered to be Section 91 applicants under the Health and Social Care Professionals Act 2005 and · A minimum of 2 years’ experience of working with people with an intellectual disability. Experience in working and supporting individuals with a variety of support needs is essential - this may include autism, complex medical needs, mental health, behaviours that challenge and physical disabilities. · A full clean manual Driving Licence (Class B) is essential for the appointee to drive the transport that is assigned to the Service. · Fluency in verbal and written English and IT skills is an essential requirement of this post. Skills: Candidates must demonstrate: · Excellent organizational and planning skills, with the ability to set goals, put into action and follow through. · The ability to communicate effectively in both written and verbal forms. · Excellent listening skills, creativity and initiative, be innovative and self-motivated, have the ability to exercise good judgement, discretion and confidentiality, patience and a sense of humour · Commitment to current best practice internationally and co-operating in an interdisciplinary team environment with a person-centred philosophy · Staff will be expected to network with local community groups and develop positive links for the individuals who use the service. · Keep up to date with current practice within the area of intellectual disability. Working Hours: 78 hours a fortnight based on a 14 day duty roster. The successful candidate will be required to work sleepovers, day & night duty, weekends and public holidays. The Brothers of Charity model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours to provide a quality service delivery for each individual. Annual Leave: 22 days per annum. Appropriate service related leave will be granted after 5 and 10 years’ service respectively. Remuneration: Department of Health Social Care Worker salary scale (01/08/2025) - €40,351 x 10 increments – €55,599 (max) per annum. LSI €56,650 per annum is payable after 3 years on the maximum of the scale. Tenure: This post is permanent full-time and pensionable. Probation: A probationary period of nine months from the date of appointment applies to the post. The employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion. To view full job description please see attached Informal enquiries to Anne Dundon, Area Manager or Rita McHugh, Service Coordinator at 091 783600 Closing date for receipt of completed application forms/CV’s on-line is: 5pm Monday 12th January 2026 Interviews for this post will take place January 2026 The Brothers of Charity Services Ireland is an equal opportunities employer INDW
Team Leader
BROTHERS OF CHARITY SERVICES IRELAND – WEST REGION POSTS: TEAM LEADER (Social Care Leader / CNM1 grade) 1 X Permanent Full-Time Team Leader HYDE ADULT SERVICES (Roscommon Town, Kilteevan, Athleague, Tremane/Rahara) Ref: 90463 A panel may be formed as a result of this process from which subsequent Team Leader appointments within the Hyde Service location may be offered over the next 6 to 12 months. The Role: The Team Leader has a pivotal role in managing the day to day delivery of services. The Team Leader will provide leadership and supervision to teams while ensuring the development of the service in line with national standards and best practice. The main responsibilities are to assist the Team Manager with the management of the services, such as – person centred planning in line with Personal Outcome Measures ethos and practice, resource management and staffing - including rosters, staff development, facilitating communication and professional leadership in order to ensure a good quality of life for the people supported. It is the Team Leader’s responsibility to ensure that the life of each person reflects the organisation’s core values: Working Hours: Contracted hours will depend on the grade of the successful candidate - i.e. 78 hours a fortnight (SCL grade) or 75 hours a fortnight (CNM1 grade) rostered flexibly on a 7 day duty roster. The Team leader will work as a frontline member of the team with protected time to carry out specific team leader duties. In addition, a sleep-in and/or night duty commitment may be a requirement of posts in residential services for which the appropriate allowance will be paid. The Brothers of Charity Services model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours to provide a quality service delivery for each individual. Annual Leave: Leave will be granted according to the agreed leave assigned to the grade of the successful candidates i.e. Social Care Leader or CNM1. Annual leave must be planned in advance with the Team Manager to ensure appropriate and adequate cover is provided for the service. Remuneration: Based on the salary scale attached to the grade of the successful candidates i.e. Social Care Leader or CNM1. Tenure: Permanent, Full-Time and Pensionable. A panel may be formed as a result of this process from which subsequent Team Leader appointments within Hyde Services may be offered over the next 6 to 12 months. Full Job Description attached Informal enquiries for this post to Nollaig Lavin, Roscommon Town Services Area Manager on 0874130565 Closing date for receipt of completed application forms /CV’s on-line is 5pm, 11th January 2025 Interview date to be confirmed The Brothers of Charity Services Ireland is an equal opportunities employer INDW
