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Sort by: relevance | dateEmergency Communications Centre Manager
1. CHARACTER: Candidates shall be of good character. 2. HEALTH: Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. EDUCATION, TRAINING, EXPERIENCE, ETC: Each Candidate must, on the latest date for receipt of completed application forms: (i) (a) Have obtained at least Grade D (or a Pass), in Higher and Ordinary Level, in five subjects from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme or Applied Leaving Cert. and have obtained at least Grade C (or Honours) in Higher Level (or Honours) papers in three subjects in that examination (or two subjects if Irish and/or one of the following is included: Mathematics, Accounting, Business Organisation or Economics) or (b) Have passed an examination of at least equivalent standard as listed above or (c) Hold a degree equivalent to a level 8 degree under the National Framework of Qualifications (NFQ), Ireland. (ii) Have satisfactory experience in administrative procedures, including adequate practical experience in work of an executive nature, office organization and control of staff. In the event that an offer of employment is made, the candidate will be required to submit all relevant Educational Qualifications to meet the requirements above. Non-Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications, overseas qualifications must also be accompanied by a translation document. 4. DESIRABLES: It is desirable that the ideal candidate should possess: a) A degree equivalent to a level 8 degree under the National Framework of Qualifications (NFQ), Ireland. b) At least 3 years leadership skills and experience. c) Ability to lead, manage and motivate staff, and work collaboratively in a team environment within/without the organisation. d) Excellent communication and interpersonal skills. e) A high level of competency in the areas of Information Technology and Telecommunications. f) Excellent knowledge and understanding of all aspects of mobilisation and communication within the emergency service. g) Excellent understanding of Major Emergency Management. h) Excellent time management skills and the ability to multi-task. 5. CITIZENSHIP: Candidates must, by the date of any job offer, be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein, and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015, or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. 1. POSITION: This employment is whole-time and on the basis of a 35 hour 5-day week. The employment may also include requirement to perform on-call duties as part of WRCC Rostered Senior Officer (RSO) duty. The Council may change the duty system, and it may vary RSO duties from time to time as operations require. A panel will be formed from which permanent and temporary appointments will be made. 2. SALARY: The salary shall be fully inclusive and shall be as determined from time to time. The holder of the position shall pay to the Local Authority any fees or other monies (other than inclusive salary) payable to or received by such holder by virtue of the position or in respect of services which are required by or under any enactment to perform. SALARY SCALE: €59,417 - €60,871 - €62,568 - €64,271 - €65,974 - €67,495 - €69,054 €70,563 - €72,069 (maximum) - €74,649 (after 3 years satisfactory service at maximum) - €77,243 (after 6 years satisfactory service at maximum). The starting pay for new entrants will be at the minimum of the scale and the rate of remuneration may be adjusted from time to time in line with Government pay policy. 3. DUTIES: The duties of the post are to give to the local authority, and (a) such other local authorities or bodies for which the Chief Executive, for the purposes of the Local Government Acts 2001 and 2014, is Chief Executive, and (b) to any other local authority or body with which an agreement has been made by the local authority, or by any of the authorities or bodies mentioned in subparagraph (a) of this paragraph under the general direction and supervision of the Chief Executive or such other employee as the Chief Executive may from time to time determine, such appropriate services of an executive, administrative or management nature as may be required by any local authority or body hereinbefore mentioned in the exercise and performance of any of its powers, functions and duties to exercise such powers, functions and duties as may be delegated to him / her by the Chief Executive from time to time, including the duty of servicing all committees that may be established by any such local authority or body. The post holder will, if required, act for an employee of a higher level if qualified to do so. The person employed shall report to and receive performance evaluations from both primary and secondary managers as defined below: Primary Manager - Chief Fire Officer, Mayo County Council; and Secondary Manager - Head of the National Mobilisation and Communications System (NMACS). Responsibilities The Regional Communications Centre Manager’s primary responsibilities, performance objectives, and day-to-day work direction shall be determined by the Chief Fire Officer Mayo County Council, in consultation with the Head of the National Mobilisation and Communications System in Limerick City Council, reflecting the delivery of the NMAC service as a local authority shared service. The following are among the principal duties envisaged: a) To be responsible for the day-to-day technical maintenance of all Information and Communications Technology associated with the mobilising system. b) To be responsible for the management and administration of the West Regional Communications Centre including the management of staff (Staff management, IR/HR issues etc.), and the planning and prioritising of work programmes c) To develop and maintain productive working relationships with all external agencies, bodies and other stakeholders including providing information and assistance when required. d) To research, analyse and communicate information on specific issues and policies as appropriate, including compiling, preparing and presenting reports, presentations, correspondence, etc. to both internal and external agencies when required. e) To represent the West Regional Communications Centre on committees and at meetings, both internal and external, and to report on progress in his or her respective section or department as required. f) To provide support and administrative assistance in the delivery of projects as required. g) To be responsible for the day-to-day financial management of expenditure in the West Regional Communications Centre, including preparation of budgets and maximising funding opportunities where appropriate. h) To identify opportunities for improvements in the service delivery, value for money and other efficiencies within the relevant areas of responsibility and to use performance indicators effectively as appropriate. i) To communicate, implement and manage change management initiatives within the relevant area of responsibility. j) To manage and supervise employees in supporting roles, including assigning duties and workload, providing on-going support, handling day to day issues and identifying training and development requirements as appropriate k) To ensure that department or section operations are in compliance with all Council policies, procedures, practices and standards and in compliance with the principles of good governance, legislative requirements and Department of Housing, Planning and Local Government circulars and guidance. l) To provide assistance in the understanding and interpretation of the Council’s policies and procedures to employees in their area of responsibility and to customers and other stakeholders as appropriate. m) To participate in corporate management activities and responsibilities appropriate to the grade. n) To be in compliance with Health and Safety legislative requirements, policies and procedures and safe systems of work. o) To operate as part of the operational roster for the West Regional Communications Centre. p) To undertake any other duties of a similar level and responsibility, as may be required or assigned from time to time. The above specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. 4. COMPETENCIES: Candidates for the post must demonstrate that they have competency and skills in the following areas. Application forms should include two practical examples which demonstrates these competencies. Interviews will be competency based, and marks will be awarded under these skills sets. Delivering Results • Takes responsibility for the delivery of results and for bringing projects and tasks to completion in their area of operation. • Establish high quality service and customer care standards. • Identify problems or issues at an early point and takes action/ contribute to solutions. • Make timely, informed and effective decisions and show good judgement and balance in making decisions or recommendations. Performance Through People • Engage with staff and work as part of a team to achieve quality results. • Resolve conflict situations. • Lead by example and show initiative. • Have excellent interpersonal skills. • Have excellent verbal and written communication skills. • Effectively manage performance. Personal Effectiveness • Take initiative and seek opportunities to exceed goals. • Remain calm under pressure and maintain positive, constructive, and enthusiastic attitude to their role. • Manage time and workload effectively and operate in an environment of significant complexity and pace. • Keep up to date with current developments, trends and best practice in their area of responsibility. Candidates will also be assessed at interview on the basis of how they demonstrate their Relevant Knowledge and Experience. Relevant Knowledge & Experience • Knowledge & understanding of the Emergency Communications Centre Manager role. • Range & Depth of experience relevant to the post. • Specialist Knowledge, Expertise in previous & current working environment. • Understanding of Local Government legislation, Local Government policy. • A clear understanding of Health and Safety Policy and Procedures. 5. UNIFORM The persons employed will be required to wear a uniform and maintain it in good condition at all times while on duty. The uniform shall be supplied by Mayo County Council. 6. RESIDENCE: Holders of the position shall reside in the district in which his/her duties are to be performed or within a reasonable distance thereof. 7. ANNUAL LEAVE: Annual leave entitlement is 30 days per year. 8. TRAVEL: Mayo County Council reserves the right to provide a vehicle to enable you to carry out your duties. The provision of a vehicle will be at the discretion of the Chief Executive. 9. TRAINING: The person employed shall be required to undertake all ongoing training courses specified by Mayo County Council relevant to the operational or administrative needs of the Regional Communications Centre (including training courses outside the State), if necessary. The person employed shall also assist in the training and evaluation of new and existing staff where required. 10. COMMUNICATIONS EQUIPMENT: The person employed may be required to carry items of communication equipment for contact outside of normal working hours. The equipment shall be supplied by the Council. 11. SHORTLISTING: Normally the number of applications received for a position exceeds that required to fill existing and future vacancies to the position. While candidates may meet the eligibility requirements of the competition, if the numbers applying for the position are such that it would not be practical to interview everyone, Mayo County Council may decide that a number only will be called to interview. A shortlisting process will apply whereby a group of applicants will be selected for interview who, based on an examination of the documents provided by each applicant, appear to be the most suitable for the position. This is not to suggest that other candidates are necessarily unsuitable or incapable of undertaking the job, rather that there are some candidates who are, prima facie, better qualified and/or have more relevant experience. In the event of a shortlisting exercise being employed, The shortlisting process can take the form of:- • Shortlisting of candidates on the basis of information contained in their application form (It is therefore in the interests of each candidate to provide a detailed and accurate account of his/her qualifications/ experience on the application form). • Other written, oral or practical tests appropriate to the position. • Preliminary interviews to reduce the number of candidates to a more manageable number for the final Interview Board or • Preliminary interviews to determine qualified candidates, after which a selected number of the qualified candidates are called back for final interview. 12. RIGHT TO INFORMATION AND REVIEW: Mayo County Council is committed to offering meaningful feedback to candidates who request it, and to dealing with such requests in a timely and efficient manner, in accordance with Mayo County Council Interview and Selection Review Procedure. Please see our website for full details of procedure www.mayo.ie/careers/current-vacancies. 13. APPOINTMENT: Candidates whose names are on a panel and who satisfy the Local Authority that they possess the qualifications declared for the position and that they are otherwise suitable for employment may within the life of the panel be employed as relevant vacancies arise. The life of the panel will be one year from the date of its establishment. The local authority shall require a person to whom an appointment is offered to take up such appointment within a period of not more than one month and if he/she fails to take up the appointment within such period or such longer period as the local authority in its absolute discretion may determine, the local authority shall not appoint him/he 14. REFERENCES/DOCUMENTARY EVIDENCE: Each candidate will be required to submit as references the names and addresses of two responsible persons to whom they are well known but not related. Candidates will be required to submit documentary evidence to the Local Authority in support of their application. 15. SUPERANNUATION: As an employee of Mayo County Council, you will be assessed in terms of which Pension Scheme is applicable to you. You will become a member and contribute to the relevant scheme as outlined below: 1) Persons who become pensionable employees of a local authority under the Single Public Service Pension Scheme will be required in respect of their superannuation to contribute 3.5% of net pensionable remuneration and 3% of pensionable remuneration. 2) Persons who become pensionable employees of a local authority under the Local Government (superannuation) (consolidation) scheme, 1998 and who are liable to pay class A rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of State Pension Contributory payable at the maximum rate to a person with no adult dependant or qualified children). 3) Persons who become pensionable employees of a local authority under the Local Government (superannuation) (consolidation) scheme, 1998 and who are liable to pay class D rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 5% of their pensionable remuneration. Persons who become pensionable employees of a local authority under the Local Government (superannuation) (consolidation) scheme, 1998 may be required to contribute to the Dependants Pension Scheme. In order, to qualify for a pension, they must have served a minimum of two years (24 months) employment in an approved public body. 16. RETIREMENT AGE: CLASS A PRSI Public Service Pensions (Single Scheme and Other Provisions) Act 2012: The compulsory retirement age for new entrants as defined by the Public Service Pensions (Single Scheme and Other Provisions) Act 2012 is 70 years. Minimum pension age of 66 years, rising to 67 years and 68 years in line with State Pension age changes, is applicable. Public Service Superannuation (Miscellaneous Provisions) Act, 2004: There is no mandatory retirement age for ‘New Entrants’ (from 1st April, 2004 and before January 2013) to the Public service as defined in the Public Service Superannuation (Miscellaneous Provisions) Act, 2004. The minimum age at which a person may retire is 65. As a ‘New Entrant’ to the public service, under the terms of this legislation, new entrants will not be required to retire on grounds of age. Anyone who is not a New Entrant to the public service, as defined in the Public Service Superannuation (miscellaneous provisions) Act 2004, who has joined before 1st April 2004, is subject to a compulsory retirement age of 70 as per CLS2/2019 but can retire from 60 years of age. CLASS D PRSI Minimum retirement age will be 60 years with compulsory retirement age of 70 years. 17. BASE: Assignment of base shall be at the absolute discretion of Mayo County Council. 18. REQUIREMENT TO DRIVE: Candidates shall be required to possess a full current category B Driving Licence, without any endorsements. 19. PROBATION: Where a person who is not already a permanent employee of a Local Authority is employed, the following provisions shall apply: (a) there shall be a period after such employment takes effect during which such person shall hold such position on probation. (b) such period shall be for six months, but the Chief Executive may at his or her discretion extend such period. (c) such person will cease to hold such position at the end of the period of probation unless during such period the Chief Executive has certified that the service of such person is satisfactory. (d) the period at (a) above may be terminated on giving one week’s notice as per the Minimum Notice and Terms of Employment Acts. (e) there may be assessment(s) during the probationary period CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Retail Assistants
Shaws Department Stores now have vacancies for Sales Assistants in Castlebar. Established over 160 years ago, Shaws has become a trusted, much loved brand and one of Ireland's leading department store retailers. An Irish family-owned business to this day, we enjoy a rich heritage that is steeped in tradition. Our goal is to provide quality products, unmatched service and expert knowledge for all our customers nationwide. Job Purpose: To assist and serve customers with the purchase of retail products. To care for the stock, including its administration, storage, presentation and security. Main Duties: · Ensure customers are looked after promptly and politely, answering any queries that they may have. · Adhere to till procedures. · Merchandise stock in the correct manner · Replenish stock on display where required. · Receive, check and stock deliveries. · Ensure store fixtures and fittings are clean and presentable at all times. · Maintain a high level of security for both cash and stock. · Complete stock counts and audits as necessary · Compile orders from suppliers as required. · Observe all Health & Safety procedures and protocols. The Successful Candidate: · Must have a passion for retail and thrive on customer interaction. · Will be positive and motivated. · Will be an excellent communicator who enjoys working as part of a team. · Will be reliable and a good timekeeper. Previous experience is an advantage however full training will be provided. Applicants must be fully flexible to work shifts over a 7 day roster. Availability for midweek shifts is essential. If this sounds like your next ideal career move, then we would love to hear from you. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €450+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.10• €18.88 (Unsocial Hours) • €22.65 (Overtime/Sundays) • €30.20 (Bank Holiday) Year 2 • Basic Rate €15.70 • €19.63 (Unsocial Hours) • €23.55 (Overtime/Sundays) • €31.40 (Bank Holiday) Year 3 • Basic Rate €16.40 • €20.50 (Unsocial Hours) • €24.60 (Overtime/Sundays) • €32.80 (Bank Holiday) Year 4 • Basic Rate €17.40 • €21.75 (Unsocial Hours) • €26.10 (Overtime/Sundays) • €34.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Employment Adviser
Job Role Due to our continuing success in the National Employment service we are currently recruiting for an Employment Adviser to join our fantastic team in an exciting opportunity to make a real difference in this influential role. This will be a temporary contract for 9 months covering maternity leave. You can become an Employment adviser if you have excellent customer service skills gained from having a sales, recruitment or hospitality background or have worked in an environment that involves advising and guidance. We do provide excellent on the job training, so are not looking for someone who ticks every single box, we’re looking for someone who has an engaging personality, can provide a warm and welcoming experience, and can seek out solutions to problems to help our customers progress into sustainable employment. This is a fantastic opportunity that will allow you to utilise your current skills to influence, support and encourage others to build a future. Employment Advisers provide motivational support, careers advice and guidance to our clients whilst making them feel welcome and at ease, enabling them to overcome barriers and build confidence. They provide training workshops covering a wide range of subjects from CV writing to online job searching. They engage with people to assess their skills and abilities and talk about their ambitions and career goals whilst exploring learning and work opportunities acting as an intermediary with local employers. In return for your dedication, knowledge, and commitment, we’re offering a competitive salary of €29,000 p.a. with these great benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) • Volunteer Days • Company Pension Scheme • Health Insurance Allowance • Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance • Annual Salary Review • Enhanced Maternity/Adoption and Paternity Pay Arrangements • Refer a friend scheme • Free access to BenefitHub – an online portal with access to a wide range of retail discounts, Life assurance, Cycle to Work scheme, Tax Saver Commuter Tickets, Digital Gym Membership There’s also the opportunity to progress your career! Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on +44 1702 595200 or 01- 8608200. Seetec Group is an employee-owned organisation, and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally within our employee-owners. People are at the front, centre, and heart of every service we provide and each decision we make. What it means to be employee-owned What our people say Location: Ballina Hours: 37.5 hours per week – 8:30am to 5:00pm Monday to Friday (full time) - 9 month maternity leave cover Closing Date: 22 May 2025 Key Responsibilities • Assess individual client needs and work with them to create a personal progression plan • Meet with clients regularly to review their progress • Work with your clients throughout their time with us. • Deliver an exceptional level of customer service at all times Skills and Experience • Leaving Certificate standard (as a minimum). A third level degree is desirable but not a pre-requisite • Minimum of one year experience in a recruitment, sales, training and/or customer facing role • Experience of working in a target orientated environment • Ability to multi-task, organise and manage workload • Positive, enthusiastic approach to problem solving with a ‘can do attitude’ • Be fully IT literate in using a range of Microsoft Office programmes Additional Information SEETEC EMPLOYMENT AND SKILLS IRELAND deliver Employability services across Ireland through various Government contracts (Department of Social protection) to assist the long term unemployed in returning to the workforce through upskilling and job brokering. Working with over 10,000 Irish businesses and employers, Seetec has helped over 45,000 people into work in Ireland to date. The company directly employs over 120 people in Ireland working in locations across Ireland primarily in Dublin, Louth, Meath, Athlone, Longford, Mullingar, Galway and Mayo. Seetec Employment and Skills Ireland is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern values. Seetec Employment and Skills Ireland is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.