Service officers jobs
Sort by: relevance | datePayroll and Accounts Officer (Hybrid)
Advert – YAP IRELAND PAYROLL AND ACCOUNTS OFFICER Permanent full-time vacancy based in Dublin (Hybrid Position ) Ref: FINAC0725 Responsible to: Finance Manager This post requires: a belief in the YAP model of strengths based, needs led services for children, young people and families. This is an exciting time for the right person to join a growing organisation that achieves very positive outcomes for young people and families and is a great place to work. Reporting to the Finance Manager, the Payroll & Accounts officer will be a vital member of the finance team (which also handles payroll, IT, Health and Safety and administration) and deliver an outstanding service to the organisation. This person is responsible for a weekly payroll, accounting, banking and other finance team deliverables. This person will be part of a small team who deliver high quality and timely deliverables to the organisation. YAP Ireland is committed to the highest standards of financial governance and any members of the team will need to be similarly committed. This post offers : Salary: €40,901 per annum Please click the APPLY NOW button to go to the link for the full Job Description and Person Spec Closing date for receipt of application forms is 29th July 2025. Interviews will take place on 5th August 2025.
Senior Staff Officer (Grade VI) – SUSI (Confined) (Specific Purpose)
Applications are invited from suitably qualified persons for the following position: Confined Competition: Education and Training Sector Candidate Pool Senior Staff Officer (Grade VI) – SUSI ICT – Systems Administrator Specific Purpose Contract Ref: G6SSP25 Please see Information Guide for further details.
Grade VII - Training Standards Officer
Applications are invited from suitably qualified persons for the following position: Grade VII –Training Standards Officer Initial Assignment: City of Dublin FET College Finglas, Jamestown Road, Northwest Campus (Permanent Position) Ref: G7TSO25 Please see Information Guide for further details. Closing Date 8th August 2025
Communications and Public Engagement Officer
Exciting Career Opportunity At Meath Partnership Communications and Public Engagement Officer (Full-time, Fixed-Term Contract) The Position Meath Partnership is seeking a creative and motivated Communications and Public Engagement Officer to enhance the organisation’s visibility, strengthen its digital presence and promote the breadth of its community-based programmes across Co. Meath. This role will be key in communicating Meath Partnership’s mission, values and impact across multiple platforms, engaging a broad spectrum of stakeholders including rural communities, funders, partner agencies and the general public. This is a fast paced, multi-project role that demands excellent communication skills, attention to detail and a passion for storytelling. The successful candidate will have experience in content creation, digital marketing and media engagement. A proactive, flexible and solution focused attitude is essential. Key Accountabilities Reporting to the COO and working closely with senior managers and project teams, the Communications and Public Engagement Officer will be responsible for: 1. Strategy, Brand and Public Relations Closing Date The closing date for applications is 12pm, 25th July 2025. Late applications will not be considered. Meath Partnership is an equal opportunities employer. We are an organisation that embraces diversity and inclusion. We welcome applicants from diverse backgrounds and Exciting Career Opportunity At Meath Partnership encourage these individuals to bring their experiences and perspectives to Meath Partnership. All information will be held in line with Meath Partnerships GDPR policies. Application Process To apply, please submit the following to info@meathpartnership.ie: A brief cover letter including personal statement demonstrating how you meet the above- mentioned requirements for the position (no more than 500 words) which must communicate your relevant experience A curriculum vitae summarising your qualifications and work experience to date. Applications should be clearly marked “Communications and Public Engagement Officer”. Applicants will be shortlisted on the basis of information provided in their application.
Panel of Clerical Officers
Job Description: The role of the Clerical Officer will be multifunctional and will vary to cover areas such as: • General administration duties in areas such as: HR, Finance, Corporate Services, Capital & Procurement and IT • Reception Cover • General administration duties in Post Primary Schools and in Further Education and Training Campuses Any other duties as are within the scope, spirit and purpose of the job as requested. Person Skills: The ideal candidate should be able to demonstrate their ability to: 1. Work as part of a team 2. Good interpersonal and communication skills 3. Provide the Organisation’s customers with an efficient and effective service through face-to-face, telephone and written communication 4. Adopt a flexible approach in their work 5. Have excellent Planning and Organisational Skills 6. Excellent knowledge and skill in the use of Information and CommunicationTechnologies 7. Capable of acting on own initiative 8. High level of professional integrity and demonstrates confidentiality, loyalty andtrust. Recruitment/ Promotion – Eligibility Criteria as per CL 008_2017 The following are essential requirements for appointments to this post Candidates must: • have the requisite knowledge, skills and competencies to carry out the role. Competencies will be informed by best practice Public Appointment Service competency frameworks for the Irish Public Service; • be capable and competent of fulfilling the role to a highstandard; • have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent or have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher or have appropriate relevant experience which encompasses equivalent skills and expertise; • be at least 17 years of age on or before the date of advertisement of the recruitment competition. • Oral Irish – It may be a requirement of the post that the candidate possesses a competency in Oral Irish, to the satisfaction of the Chief Executive of the ETB/to the satisfaction of the IOT. Where there is a requirement for competency in Oral Irish in respect of a post it will be specified in the advertisement for that post. Health A candidate for, and any person holding, the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Citizenship Requirement: Candidate should note that eligibility to compete is open to citizens of the European Economic Area (EEA) or to non- EEA nationals with a valid work permit. The EEA consists of the Member States of the European Union along with Iceland, Liechtenstein and Norway. Swiss citizens under EU agreements may also apply Work References Work references will be requested by the ETB from nominated referees prior to appointment. Garda Vetting Appointment will be subject to satisfactory Garda Vetting. Duration Appointments may be for a Fixed Term/Specified Purpose and terms and conditions will be as per Department of Education Guidelines. Salary Scale: The pay scale applicable to the post will be €30,811 to €47,946 as per Department of Education Circular Letter CL 0017/2025. As per DE guidelines, new appointees who are entering this grade for the first time will start at the minimum point of the scale. Rate of remuneration may be adjusted from time to time in line with Government pay policy.
Clerical Officer (Grade III)
Shortlisting Shortlisting may be applied based on candidates’ experience, qualifications and a selection of the required competencies. This process may be conducted in stages over a period of up to 24 months. Interview panels established as a result of this process will remain active for a duration of 12 months. Please note the post holder could be moved to another area of the organisation as required. Duties The responsibilities of the post are:
Clerical Officer III
Candidates must : · have the requisite knowledge, skills and competencies to carry out the role. Competencies will be informed by best practice Public Appointment Service competency frameworks for the Irish Public Service; · be capable and competent of fulfilling the role to a high standard; · have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent or have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher or have appropriate relevant experience which encompasses equivalent skills and expertise; · be at least 17 years of age on or before the date of advertisement of the recruitment competition Desirable: · Excellent secretarial and administrative skills and telephone manner. · Excellent IT skills in particular highly proficient in MS Office suite. · Excellent organisational, communication and interpersonal skills · Effective team player, flexible and reliable. · Ability to work under pressure and keep to deadlines. DUTIES OF THE CLERICAL OFFICER MAY INCLUDE: FINANCE · Monitoring, controlling and reconciling all financial allocations to the school e.g. Main School Budget, Home/School Liaison, Free Book Scheme, Exam Fee Scheme, Special Technology Grants, Junior Certificate, Leaving Certificate Applied (the list is not exhaustive). · Checking and ensuring accuracy of traders’ accounts, part-time teachers, teachers claim forms, travel claims, petty cash returns and postal franking machines. · Processing of invoices and payments · Use of Way2Pay and collection of cash for use of premises, enrolment fees, book rental fees, telephone charges (including payphones) and occasional items such as school trips etc. · Ensuring all payments to the school are recorded, receipted, reconciled and lodged to the appropriate bank accounts. PERSONNEL · Maintaining of school personnel files. · Supports the use of VSWare, PPOD and any other necessary IT systems in use. · Maintaining teacher attendance records and the consequential work that arises when part-time teachers undertake substitution work. · Knowledge, awareness and upholding of Child Protection procedures · Knowledge, awareness and upholding of GDPR RECEPTION DUTIES · Meeting all visitors · Processing incoming and outgoing communications – mail, fax, telephone, ensuring that all information is conveyed to the appropriate persons. SECRETARIAL DUTIES · All school secretarial work typing, word processing, filing, copying etc. · Maintaining all items of office equipment. SECRETARY TO PRINCIPAL · Secretarial and administrative functions on behalf of the Principal in his/her role as School Principal. · Maintaining, on behalf of the Principal, all confidential items relating to the administration of the School The above list is not exhaustive All jobs demand a good knowledge and skill in the use of Information and Communication Technologies and appointees will be expected to use new techniques and technologies as they arise. Appointees are also expected to up-date their knowledge and skills and develop and use new skills or amended systems. Confidentiality: The appointee is expected to maintain and treat all matters relating to office/school/centre business, and their work in the office/school/centre as a Clerical Officer, as strictly confidential. Any breach of this requirement will be treated as a serious matter of misconduct. Probation: The appointee will be on probation for a period of 12 months. At the expiration of the probationary period, the appointment may be confirmed, continued on probation for a further period or terminated, as KWETB may determine. Eligibility to apply: Citizenship Requirement Candidates should note that eligibility to compete for posts is open to citizens of the European Economic Area (EEA) or to non-EEA nationals with a valid work permit. The EEA consists of the Member States of the European Union along with Iceland, Liechtenstein and Norway. Swiss citizens under EU agreements may also apply. Health & Character Those under consideration for the position will be required to complete a health declaration and a Garda Vetting form. References will be sought. Competences The person appointed to the above post will be required to show evidence of the following competences: Team Work · Shows respect for colleagues and co-workers · Develops and maintains good working relationships with others, sharing information and knowledge, as appropriate · Offers own ideas and perspectives · Understands own role in the team, making every effort to play his/her part Information Management / Processing · Approaches and delivers all work in a thorough and organised manner · Follows procedures and protocols, understanding their value and the rationale behind them · Keeps high quality records that are easy for others to understand · Draws appropriate conclusions from information · Suggests new ways of doing things better and more efficiently · Is comfortable working with different types of information. Delivery of Results · Takes responsibility for work and sees it through to the appropriate next level · Completes work in a timely manner · Adapts quickly to new ways of doing things · Checks all work thoroughly to ensure it is completed to a high standard. Writes using correct grammar and spelling and draws reasonable conclusions from written instructions · Identifies and demonstrates initiative and flexibility in ensuring work is delivered and appreciates the urgency and importance of different tasks · Is self-reliant and uses judgment on when to ask manager or colleagues for guidance Customer Service and Communication Skills · Actively listens to others and tries to understand their perspectives/ requirements/ needs · Understands the steps or processes that customers must go through and can clearly explain these · Is respectful, courteous and professional, remaining composed, even in challenging circumstances · Can be firm when necessary and communicate with confidence and authority · Communicates clearly and fluently when speaking and in writing Specialist Knowledge, Expertise and Self Development · Develops and maintains the skills and expertise required to perform in the role effectively, e.g. using relevant technologies, IT systems, spreadsheets, Microsoft Office · Clearly understands the role, objectives and targets and how they fit into the work of Training Services. · Is committed to self-development and continuously seeks to improve personal performance Drive and Commitment to Public Service Values · Consistently strives to perform at a high level and deliver a quality service · Serves the Government and people of Ireland · Is thorough and conscientious, even if work is routine · Is enthusiastic and resilient, persevering in the face of challenges and setbacks · Is personally honest and trustworthy · At all times, acts with integrity Starting Salary:New Entrant Rate from 01/03/2025 €30,811
Communications & Promotions Officer
Section 1: The Role Cork County Council invites applications from suitably qualified candidates for inclusion on a panel for temporary vacancies in the post of Communications & Promotions Officer . The role will involve managing and leading the Corporate Communications Team , which supports and enhances internal and external communications across all Council departments. You will contribute significantly to the Corporate Communications Strategy and its continuous development. The Communications Team is responsible for:
Assistant Staff Officer (Grade IV)
Nature of Post Permanent full-time position 35 hours per week Salary Scale: Salary will be paid in accordance with such rates as may be authorised by the Minister for Education from time to time for ETB Grade IV Location Appointment is to the Scheme – Kerry ETB reserves the right to assign a staff member to any other location, as the service exigencies require. Your centre of first assignment will be Kerry College, Clash Campus, Tralee Reporting/Accountability Relationship The Assistant Staff Officer reports to the Principal. Post Summary/Purpose: The Assistant Staff Officer is a support/supervisory position within Kerry ETB and is assigned responsibility for the day to day operation of a work area, section or team. The Assistant Staff Officer works as part of a team, supporting managers and colleagues to meet work goals and objectives and to deliver quality services to internal and external customers. The post holder will be responsible for the implementation of work programmes to achieve goals and targets. The post holder will promote and maintain best practices throughout the school to ensure a quality service is delivered at all times Key Responsibilities 1. To provide clerical and administrative support to the Principal, and to support the Deputy Principal(s) and teaching staff as policy directs. 2. To ensure that the school and office operates in a consistently organised manner. 3. To maintain records with a high degree of accuracy. 4. To plan and prioritise work in terms of importance, timescales and other resource constraints, re-prioritising in light of changing circumstances for self and relevant staff teams. 5. To act as liaison between the community, the school and other internal and external stakeholders. 6. To act as first point-of-contact to callers, relay messages, and transfer calls as appropriate. 7. To co-ordinate appropriate documents for communication between schools and stakeholders, internal and external. 8. To adhere to rigorous student and staff confidentiality protocols in all circumstances. 9. To complete forms in accordance with school and DES procedures, following education legislation. 10. Ensure the filing system in the schools is up to date. 11. Co-operation with existing and new ICT systems. 12. Maintain a strong focus on self-development, seeking feedback and opportunities for growth. 13. Research issues thoroughly, consult appropriately to gather all information needed on an issue. 14. Contribute to the setting of organisational tone through policies and the development and promotion of good internal controls in relevant areas of responsibility. 15. Carry out lawful orders of the Chief Executive. 16. Carry out any other duties appropriate to the grade which may be assigned from time to time. 17. The above list of accountabilities may be varied having regard to the changing needs of the Scheme and the terms of the post can include delivery of responses to unpredictable work demands as they arise The above list of accountabilities may be varied having regard to the changing needs of the Scheme and the terms of the post can include delivery of responses to unpredictable work demands as they arise. Person Specification As per CL 0008/2017 and CL 46/2017, candidates for a Grade IV post must:
Clerical Officer (Grade III)
The Role Mayo County Council invites applications, from suitably qualified persons, who wish to be considered for inclusion on a panel from which future relevant vacancies for Clerical Officer (Grade III) may be filled. The Clerical Officer is the entry-level administrative grade in Local Authorities (LA’s) in the country. As part of the Local Authority’s commitment to provide quality services to citizens, the Clerical Officer will assist in delivering a wide range of services across the organization. Clerical Officers provide a point of contact for customers to carry out their business and access information about the Councils services. Each candidate must, on the latest date for receipt of completed application forms – a) have obtained at least Grade D (or a Pass), in Higher or Ordinary Level, in five subjects from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certification Vocational Programme. (At least Grade B in Foundation Level Mathematics and Grade C in Foundation Level Irish may be considered as equivalent to Grade D (or a Pass), in Higher or Ordinary Level, from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme). or b) have passed an examination of at least equivalent standard. or c) have had at least two year’s previous service in the office of Clerical Officer, Clerk/Typist (Clerical Duties), Clerk Typist (Typing and Clerical Duties) or Clerk/Typist under a local authority, or health board in the State. or Candidates must, by the date of any job offer, be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein, and Norway; or A panel will be formed from qualified candidates from which permanent and temporary appointments may be made. This is a pensionable whole-time position on the basis of a 35-hour 5-day week. The salary shall be fully inclusive and shall be as determined from time to time. The holder of the position shall pay to the Local Authority any fees or other monies (other than inclusive salary) payable to or received by such holder by virtue of the position or in respect of services, which are required by or under any enactment to perform. SALARY SCALE: €30,811, €32,543, €32,972, €33,836, €35,101, €36,367, €37,634, €38,553, €39,596, €40,803, €41,661, €42,860, €44,065, €46,334, (maximum), €47,945 (after 3 years satisfactory service at maximum). The starting pay for new entrants will be at the minimum of the scale and the rate of remuneration may be adjusted from time to time in line with Government pay policy. 3. The duties of the post are to give to the local authority, and a) such other local authorities or bodies for which the Chief Executive, for the purposes of the Local Government Acts 2001 and 2014, is Chief Executive, and b) to any other local authority or body with which an agreement has been made by the local authority, or by any of the authorities or bodies mentioned in subparagraph (a) of this paragraph under the general direction and supervision of the Chief Executive or such other employee as the Chief Executive may from time to time determine, such appropriate services of an executive, administrative or management nature as may be required by any local authority or body hereinbefore mentioned in the exercise and performance of any of its powers, functions and duties to exercise such powers, functions and duties as may be delegated to him / her by the Chief Executive from time to time, including the duty of servicing all committees that may be established by any such local authority or body. The post holder will, if required, act for an employee of a higher level if qualified to do so. The following are among the principal duties envisaged: a) Customer Service & Public Interaction o Dealing with the public and customers in person, by phone, and via email. o Operating at the public counter and reception, providing information and assistance. o Handling queries, complaints, and service requests professionally. b) General Clerical & Administrative Support o Filing, photocopying, scanning, and maintaining records. o Handling incoming and outgoing mail, including electronic correspondence. o Taking minutes of meetings and preparing agendas as required. o Drafting letters, memos, and reports. c) ICT & Data Management o Using Microsoft Office (Word, Excel, Outlook) and bespoke local authority systems. o Inputting, updating, and managing data in databases and spreadsheets. o Using email and internet tools for communication and research. d) Financial & Accounts Administration o Cashiering duties, including handling payments and issuing receipts. o Processing invoices and payroll for payment. o Managing purchasing, creditors, and debtors accounts. o Assisting with budget tracking and financial reporting. e) Document & Records Management o Maintaining accurate and up-to-date records in line with data protection policies. o Archiving and retrieving documents as needed. o Supporting Freedom of Information (FOI) and GDPR compliance. f) Support to Management and Teams o Performing such other duties as may be assigned from time to time, in line with the needs of the service. Candidates for the post must demonstrate that they have competency and skills in the following areas. Application forms should include two practical examples which demonstrates these competencies. Interviews will be competency based and marks will be awarded under these skills sets. Teamwork and Customer Care · Is respectful, courteous and professional when dealing with customers and colleagues. · Understands customer needs and expectations and acts on these appropriately. · Develops and maintains good working. relationships with others, sharing information and knowledge, as appropriate. · Offers own ideas and perspectives. · Understands own role in the team, making every effort to play his/her part. · Is capable of dealing with difficult customers in an effective manner. Information Management and Organisational Skills · Demonstrates good organisational skills. · Understands and follows procedures and processes. · Prioritises workloads and generates effective solutions. · Demonstrates good record keeping skills. · Demonstrates good data analytic skills. · Can use various IS packages/systems and is proficient in the use of new technologies. Delivering Results · Takes responsibility for work and sees it through to the appropriate next level. · Completes work in a timely manner. · Adapts quickly to new ways of doing things. Holders of the position shall reside in the district in which his/her duties are to be performed or within a reasonable distance thereof. · Preliminary interviews to reduce the number of candidates to a more manageable number for the final Interview Board or Each candidate will be required to submit as references the names and addresses of two responsible persons to whom they are well known but not related. Candidates will be required to submit documentary evidence to the Local Authority in support of their application. As an employee of Mayo County Council, you will be assessed in terms of which Pension Scheme is applicable to you. You will become a member and contribute to the relevant scheme as outlined below: 1) Persons who become pensionable employees of a local authority under the Single Public Service Pension Scheme will be required in respect of their superannuation to contribute 3.5% of net pensionable remuneration and 3% of pensionable remuneration. 2) Persons who become pensionable employees of a local authority under the Local Government (superannuation) (consolidation) scheme, 1998 and who are liable to pay class A rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of State Pension Contributory payable at the maximum rate to a person with no adult dependant or qualified children). Persons who become pensionable employees of a local authority under the Local Government (superannuation) (consolidation) scheme, 1998 may be required to contribute to the Dependants Pension Scheme. In order, to qualify for a pension, they must have served a minimum of two years (24 months) employment in an approved public body. CLASS A PRSI The compulsory retirement age for new entrants as defined by the Public Service Pensions (Single Scheme and Other Provisions) Act 2012 is 70 years. Minimum pension age of 66 years, rising to 67 years and 68 years in line with State Pension age changes, is applicable. Assignment of base shall be at the absolute discretion of Mayo County Council.
