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Customer Success Executive

DistilledRemote

Job description What’s the Opportunity We’re looking for a dedicated and proactive Customer Success Executive to join the Dealer Success team at DoneDeal. In this role, you will take an active approach to building and maintaining strong relationships with our motor dealer customers, ensuring they are set up for success and getting the most value from their DoneDeal subscription and our full suite of products. You will collaborate with Account Managers to lead all aspects of dealer portfolios, assist with onboarding, handle enquiries, and guide them through to success. You will be the go-to person for technical troubleshooting, ensuring long-term satisfaction, retention, and growth for our dealers. The successful candidate will be; More about Distilled We exist to make buying and selling in Ireland simple. We put our people first, creating an inclusive environment where we can develop products that put our users first. We value people’s work and time, creating a community where they have an opportunity to make an impact and grow. Our challenge is to enhance our market-leading products using insights and empathy to present our users with the perfect match. What we build is technology, but what we do is create connections for life’s most meaningful moments. We are Distilled and we  bring people together . Our Values We have five core values: We have a  growth mindset.  We like to  simplify things  and  make things happen . We  collaborate  across teams, business units and brands. We're  passionate  about what we do. These values give us a framework for leadership and daily decision making. They embody how we behave and present ourselves — as individuals and as a business — both internally and externally for our colleagues, our users and our customers. We are a diverse bunch of people here in Distilled, and we want to continue to attract and retain a diverse range of people into our Company. We do not discriminate based on gender, marital status, family status, sexual orientation, religion, age, disability, race and membership of the Traveller community.

5 days agoFull-timeRemote

Customer Service Advisor

FexcoKillorglin, County Kerry

Fexco Managed Services is seeking Customer Service Advisors to join our outsourcing division on a full-time, permanent basis. These roles offer the flexibility to work either fully onsite or in a hybrid arrangement, with 2–3 days per week in our Kerry office, located in Killorglin, Co. Kerry.  About this Opportunity Looking to enter the world of Customer Service? Do you want to work in a positive, friendly and forward-thinking environment? Then Fexco is the company for you… We provide excellent training and on the job support in all areas of phone, email and some admin duties with the opportunity to progress and develop your career within Fexco. How you will spend your day with us  By the way… About us Fexco is recognised as one of the world’s most established Fintech and outsourcing organizations Fexco is one of Ireland’s leading private companies, based in Killorglin, Co Kerry. Founded in 1981, it has grown to employ almost 1000 people in Ireland and 2300 worldwide. Fexco Managed Services is one of Ireland’s leading outsourced services providers, delivering a high-quality service to a range of Government and Commercial clients. At Fexco we believe in nurturing and inspiring our people and we provide professional and personal development training throughout your career. Due to continued growth there are always opportunities for progression across our extended business units. Is this you? If you have the passion to succeed in a growing and innovative organisation and have the desired background, we would like to hear from you now. Part of this recruitment process may include a video interview – details of which will be sent to you should we progress with your application.

7 days agoFull-timeHybrid
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