Helpdesk Support Engineer

BWG are currently recruiting a Helpdesk Support Engineer (Level 1) the successful candidate will serve as the first point of contact for end users seeking technical assistance. This role involves diagnosing and resolving a wide range of hardware, software, and network-related issues in a timely and professional manner. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a passion for delivering outstanding customer service. Experience with Zendesk or similar ticketing systems is beneficial but not essential. This position requires someone who thrives in a fast-paced, high-pressure, and dynamic environment, with the ability to stay calm and professional while managing competing priorities. Key Responsibilities: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.