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Job Role We’re recruiting a Service Support Associate to join our amazing team! You’ll provide first line and on-going contact with clients and also contact with employers in order to process quality information to verify our clients’ employment milestones. You’ll be contacting both clients and employers and any support required, liaising with our delivery centres to validate job information and employment data and also producing various compliance reports. Working with our delivery centres you’ll support our clients across the length of their client journey, whether they are accessing our service in our centres or whilst in their new employment. This role will be from the very start of the client’s journey, scheduling, and mailing letters for initial appointments, calling them to welcome them to our service, answering any of their queries, and after they are successful in gaining employment by verifying their periods of employment at various intervals as directed by our Commissioners. You’ll also have your own delegated tasks and projects completing varied and ever evolving tasks with the goal of supporting our frontline teams in delivering high quality and performance across all of our contracts. Our ideal candidate will have excellent communications skills and love working in a fast-paced environment. You may have previous experience in a contact centre or an administration role, however, we aren’t always looking for someone who ticks every single box, we’re looking for someone who can provide a positive excellent customer service and provide information in a concise and clear nature. In return for your dedication, knowledge, and commitment, we're offering a competitive salary of €27,600 with these great benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) • 2 Volunteer Days • Company Pension Scheme • Health Insurance Allowance • Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance • Annual Salary Review • Enhanced Maternity/Adoption and Paternity Pay Arrangements • Free access to BenefitHub – an online portal with access to a wide range of retail discounts, Life assurance, Cycle to Work scheme, Tax Saver Commuter Tickets, Digital Gym Membership • Refer a Friend Scheme There’s also the opportunity to progress your career! Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01- 8608200 or +44 1702 595200. Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally within our employee-owners. People are at the front, centre and heart of every service we provide and each decision we make. What it means to be employee-owned. What our People say Location: Flexible location/Hybrid working in Republic of Ireland in one of our centres Hours: 37.5 hours a week, Monday to Friday between 08.30am to 5pm Closing Date: 18 August 2026 Key Responsibilities • Document all call information and complete paperwork. • Research and clarify required information. • Liaise with our delivery centres to gather information and resolve issues. • Identify and escalate priority issues. Skills and Experience Essential • Qualifications – Leaving Certificate standard as a minimum • Previous experience of telephone based or face to face customer service delivery • Successful experience of working within a target driven environment • Proven organisational skills with a high level of attention to detail • Effective and demonstrable team player • A positive outlook with excellent interpersonal skills • The ability to communicate in a friendly and professional manner by all communication methods • Ability to adapt to change • Initiative to utilise available resources to identify solutions • Competent in the use and purpose of IT, including Microsoft Office • Fluent level English Desirable • 1+ years working in an administration role • Previous experience of working with disadvantaged groups • Qualification / Training in customer services • Fluent level Irish Additional Information SEETEC EMPLOYMENT AND SKILLS IRELAND deliver Employability services across Ireland through various Government contracts (Department of Social protection) to assist the long term unemployed in returning to the workforce through upskilling and job brokering. Working with over 10,000 Irish businesses and employers, Seetec has helped over 45,000 people into work in Ireland to date. The company directly employs over 120 people in Ireland working in locations across Ireland primarily in Dublin, Louth, Meath, Athlone, Longford, Mullingar, Galway and Mayo. Seetec Employment and Skills Ireland is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern values. Seetec Employment and Skills Ireland is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Business Development Manager
Position Summary: We are seeking an enthusiastic and results-driven Business Development Manager to join our dynamic team. This role will focus on driving growth across both lifestyle and premium beauty brands within pharmacy and department store channels across North Midlands and surrounding counties. The successful candidate will be responsible for developing strong commercial relationships with key accounts, identifying new business opportunities, securing key display space, and ensuring our brands are presented to the highest standard in-store. A strong understanding of the beauty market, brand positioning and retail execution will be essential to maximise visibility, availability and sales growth. Key Responsibilities: · Develop and maintain strong relationships with pharmacy and department store management and staff. · Identify and secure new business opportunities across the assigned territory. · Drive sales growth by achieving defined targets and KPIs through effective territory management. · Secure key display space and ensure all brand merchandising is executed to a high standard. · Implement promotional campaigns and in-store initiatives to enhance brand visibility and customer engagement. · Conduct regular store visits to review brand performance, product availability, display standards and growth opportunities. · Build strong knowledge of all lifestyle and premium beauty brands within the portfolio, ensuring the right brand message is delivered in-store. · Provide training and support to pharmacy and retail staff on product knowledge, brand positioning and selling techniques. · Prepare sales reports, forecasts and updates for management review. Qualifications: · Experience securing display space, driving in-store visibility and delivering commercial growth. · Excellent communication and interpersonal skills, with the ability to influence, engage and motivate others. · Strong organisational and problem-solving skills. · Commercially focused, target-driven and comfortable working independently in the field. · Valid driver’s licence and willingness to travel frequently within the designated area. What We Offer: · Competitive salary and performance-based bonus structure. · Opportunities for career growth and development within a leading beauty brands business. · Dynamic, supportive and fast-paced working environment. · Opportunity to work with a strong portfolio of lifestyle and premium beauty brands.
