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Director of Nursing Band 4, Older Persons Services, Community Healthcare West Job Specification, Terms and Conditions Job Title and Grade Director of Nursing Band 4, Older Persons Services, Community Healthcare West Grade Code: 2907, Band 4 Remuneration The salary scale for the post (01/01/2024) is: Band 4 (2907) €73,471 €75,694 €77,909 €80,135 €81,118 €83,360 €85,597 Salary Scales are updated periodically and the most up to date versions can be found here: https://healthservice.hse.ie/staff/benefits-services/pay/pay-scales.html Campaign Reference CHW027-DONB4-2024 Closing Date Friday 17th May 2024 at 12 noon Proposed Interview Date (s) Interviews will be held as soon as possible following the closing date. Taking up Appointment A start date will be indicated at job offer stage. Organisational Area Community Healthcare West Location of Post There is currently 1 permanent whole time vacancy within Community Healthcare West. A panel may be created as a result of this campaign for Director of Nursing Band 4, Older Persons Services, Community Healthcare West from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquiries Gerard McCormack, General Manager, Residential Services, Community Healthcare West. Gerard.McCormack@hse.ie 087-2812251 Reporting Relationship The post holder will report to the Manager, Older People Services Purpose of the Post The Director of Nursing will be responsible for the overall management of the Nursing Unit. S/he will provide strategic leadership, operating in accordance with the policies of the HSE and in collaboration with other professionals and service managers in achieving service goals. The Director of Nursing has a pivotal role in creating the vision and culture for the Community Nursing Unit. S/he has overarching responsibility for service planning, co-ordinating, and managing activity and resources and will lead in the implementation of change. S/he will empower staff to support older people to continue to exercise independence. Principal Duties and Responsibilities Leadership and Accountability · Develop a philosophy for nursing which reflects the HSE’s commitment to the provision of a high standard of nursing care · Provide strategic and clinical leadership and direction for nursing and related services which results in the delivery of effective, efficient, quality assured client / resident centred care. · Develop local policies in line with HSE national policy to ensure integrated person-centred service delivery. · Develop, maintain and review nursing organisational structure within the context of overall organisational objectives and priorities. · Develop and implement (in association with appropriate others) operational policies, protocols, and guidelines for the utilisation of beds and a systematic audit of bed usage. · Develop and promote a shared sense of commitment and participation among staff in the management of change, the development of nursing services and in responding to the changing health and social care needs of clients / residents. · Accept responsibility for the management of all nursing services over a 24-hour period and ensure that systems are in place to support this responsibility. · Participate as an active member of the evolving HSE Health Region structures, facilitating interdisciplinary co-ordination, co-operation and liaison across healthcare settings. · Develop and maintain a network of co-operative relationships at local, national and international level and amongst individuals, groups and organisations including with appropriate statutory, professional and voluntary organisations responsible for and/or participating in health care. · Keep their Line Manager appraised of any significant development and/or risk within their area of responsibility. · Act as spokesperson for the Organisation, as required. · Demonstrate pro-active commitment to all communications with internal and external stakeholders. Clinical Practice · Ensure that modern standards of clinical nursing care are in operation and that regular monitoring of nursing care is undertaken through audit. · Collaborate with clients / residents, family, carers and other staff in treatment / care planning and in the provision of support and advice. · Develop and promote the concept of collaborative care planning in conjunction with other residents /clients, their families/friends, as appropriate, and healthcare staff. · Promote the opportunity for clients / residents to direct their own lives in accordance with their cognitive and physical abilities in a homely and “normalised” environment. · Promote a culture of respect; promote good interpersonal relationships with clients / residents, their family / social network supports and the multidisciplinary care team in the promotion of person-centred care. · Promote improved opportunities for clients / residents to have meaningful relationships – including social interaction with the wider community and facilitating their involvement in personal interests, hobbies etc. · Endeavour to ensure that care is carried out in an empathetic and ethical manner and that the needs and dignity of the client / resident are the foremost consideration. · Collaborate with the client / resident, their family, the multi-disciplinary team, external agencies and services to promote clients’ independence, to facilitate discharge planning, to ensure continuity of care and attention to specific care requirements. · Foster multidisciplinary working relationships and strengthen the interface between different locations of care e.g. hospitals, primary care teams, Community Healthcare Implementation Team etc. Risk Management, Health and Safety · Promote and maintain a safe environment for staff and others. · Develop and implement Risk Management and Health and Safety strategies in consultation with appropriate personnel. · Adequately identify, assess, manage and monitor risks within their area of responsibility. · Ensure that all incidents occurring are appropriately managed, and investigated in accordance with HSE procedures. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Safer Better Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards, National Standards for Residential Care Settings for Older Persons and Adults with Disabilities etc. · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Education, Training and Development · Be responsible for strategy and policy on practice development, education and professional duties imposed by statute or determination. · Take responsibility for the development and implementation of pre and post registration nurse education and training programmes. Take direct responsibility for the suitability, quality and level of supervision of clinical nursing practice placements. · Ensure that appropriate in-service education programmes and ongoing learning needs are met for all assigned staff. Liaise and co-operate with appropriate third-level education institutes. · Create a culture of continuous personal and multidisciplinary team development, education, training and learning. · Engage in the HSE performance achievement process in conjunction with Line Manager and staff as appropriate. · Monitor recent nursing research and new developments. Initiate, facilitate and take part in relevant nursing research and promote awareness of ongoing and current research into issues affecting client / resident care. · Promote and commission research towards health and social care. Administration (including Personnel, Finance etc.) · Anticipate and interact with key stakeholders from multiple clinical and administrative services in developing mission, strategic plans, budgets, policies and structures. · Participate at strategic fora / governance groups etc. as appropriate. · Ensure the optimum and effective use of staff through efficient rostering, skill/grade mix planning, workload measurement, staff profiling and deployment. · Participate as a key manager in the overall financial planning of the service including the assessment of priorities in pay and non-pay expenditure. · Set key objectives in line with the service plan on an annual basis. · Ensure expenditure is controlled within budget and identify potential for efficiency saving through improved practices and innovation. · Delegate, as appropriate, budgetary control and implement monthly expenditure audit systems. · Prepare annual financial estimates of required resources. · Prepare an annual report on services and expenditure. · Participate in the formulation of relevant personnel policies and procedures. · Participate in the recruitment, selection and appointment of nursing and related staff. · Deal with industrial relations issues relating to staff in consultation with appropriate personnel. · Ensure the implementation of the HSE’s policies and procedures. · Maximise the use of IT as it applies to the role. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or Experience 1. Professional Qualifications, Experience, etc. (See Note 1 *) a) Eligible applicants will be those who, on the closing date for the competition: i) Are registered, or are eligible for registration, in the General Nurse Division of the Register of Nurses and Midwives maintained by the Nursing and Midwifery Board of Ireland [NMBI] (Bord Altranais agus Cnáimhseachais na hÉireann). And ii) Have 10 years post registration nursing experience consisting of at least three years’ experience nursing older people in the last six years and 5 years nursing management experience. And iii) Are educated to Level 8 on the National Framework of Qualifications (NFQ) maintained by Quality & Qualifications of Ireland (QQI) in nursing or related field. And iv) A post registration management qualification in health or a related field. And b) Applicants must possess the requisite clinical, leadership, managerial and administrative knowledge and ability for the proper discharge of the office. 2. Annual Registration a. Practitioners must maintain live annual registration on the General Nurse Division of the Register of Nurses & Midwives maintained by Nursing and Midwifery Board of Ireland (Bord Altranais agus Cnáimhseachais na hÉireann). And b. Practitioners must confirm annual registration with NMBI to the HSE by way of the annual Patient Safety Assurance Certificate (PSAC). 3. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 4. Character Candidates for and any person holding the office must be of good character. Note 1* : As per S.I. 415 of 2013, Part 3, 14 (1) which came into effect on 1st July 2017 PART 3 Staff 1. 3. Persons in Charge 14. (1) There shall be a person in charge of a designated centre. (2) The person in charge may be the registered provider where the registered provider concerned is a registered medical practitioner— ( a ) who is solely employed in carrying on the business of the designated centre concerned, and ( b ) has not less than 3 years’ experience of carrying on the business of a nursing home under the Health Act 2007. (3) Where the registered provider is not the person in charge, the person in charge shall be a registered nurse with not less than 3 years’ experience of nursing older persons within the previous 6 years. (4) The person in charge may be a person in charge of more than one designated centre if the Chief Inspector is satisfied that he or she is engaged in the effective governance, operational management and administration of the designated centres concerned. (5) Where the registered provider is not the person in charge, he or she shall ensure that the documents specified in Schedule 2 are provided by the person concerned. (6) A person who is employed to be a person in charge on or after the day which is 3 years after the day on which these Regulations come into operation shall have— (a) not less than 3 years’ experience in a management capacity in the health and social care area, and (b) a post registration management qualification in health or a related field. (7) Where the Chief Inspector is satisfied that no resident of the designated centre concerned has been assessed as requiring full time nursing care, paragraphs (3) and (6) do not apply to the person in charge of that centre. Post Specific Requirements Demonstrate depth and breadth of nursing management experience in Older Persons Services as relevant to the role. Other Requirements Specific to the Post Candidates must have access to appropriate transport to fulfil the requirements of the role. Skills, Competencies and/or Knowledge The Director of Nursing will demonstrate: Knowledge / Experience Relevant to the Role · The clinical knowledge, management and administrative capacity to discharge the functions of the post. · The knowledge, abilities and technical skills required to oversee the provision of a safe, efficient and effective service. · Sound clinical and professional judgement. · A commitment to keeping up to date on quality, safety and clinical governance systems, and professional developments in nursing and midwifery. · Self-awareness, a commitment to continuous professional development and research, a willingness to both teach and learn. · A willingness to engage with and develop IT skills relevant to the role. Strategic and System Thinking · The ability to adapt a corporate overview; seeing the bigger picture of service delivery and appreciating the interconnectedness of issues. · Comfortability in thinking across traditional service concepts and boundaries; will challenge assumptions and traditional concepts to help improve the patient experience. · An ability to look ahead and anticipate substantive issues, adopting a proactive forward-planning approach to service delivery in consultation with relevant stakeholders. · Evidence of service monitoring and evaluation; anticipation of health trends, seeing service implications and planning accordingly. Establishing Policy, Systems and Structures · An ability to design and implement structured policies and systems for the management of service delivery in consultation with key stakeholders, ensuring clear role accountability for service levels, quality and decision making discretion. · Evidence of working in conjunction with key stakeholders to put in place policies and systems to allocate and monitor resources effectively (including resource priorities). · An ability to plan financial budgets using high levels of business management expertise · An ability to marshal resources effectively to get things done and achieve results (finding people, materials, etc.) And ensure that new service programmes are accurately specified and well structured. Leading on Vision, Values and Process · Leadership and management at a significantly high level within clinical practice and whilst improving quality. · Evidence of taking the lead on standard setting and implementation, leading and managing change. · A capacity to lead by example - demonstrating dignity, courtesy and professionalism at all times. · Effective planning and organisational ability demonstrating awareness of resource management and value for money. · Articulates a compelling vision for the role and contribution of each team member to the service. · Effective risk management, problem solving and decision making ability, all in a timely manner. Developmental Approach to Staff · A strong focus on developing the contribution of staff at all levels while being committed to the promotion of team and personal development. · Commitment to a continuous improvement culture / creates a positive climate for learning. · An ethos of staff initiative, promoting service related project work to channel improvement and innovation contributions. · An emphasis on quality improvement in staff performance at all levels. · Commitment to the implementation of the HSE Performance Achievement process at all levels, addressing any shortcomings in areas of performance promptly and ensuring a clear plan of action and monitoring mechanism is put in place to support staff. Communication and Interpersonal skills · An ability to work skilfully across organisational service and professional boundaries. · Evidence of keeping lines of communication open and knowing how to get things done through both formal and informal structures and channels. · The ability to build and maintain relationships; has strong interpersonal skills. · An ability to balances diplomacy and tact with a firm, objective approach, demonstrating assertiveness as appropriate. · Strong influencing and persuasion skills – uses information and facts to build an effective case. · An ability to treat people with dignity and respect. Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The Code of Practice sets out how the core principles of probity, merit, equity and fairness might be applied on a principle basis. The Code also specifies the responsibilities placed on candidates, facilities for feedback to applicants on matters relating to their application when requested, and outlines procedures in relation to requests for a review of the recruitment and selection process and review in relation to allegations of a breach of the Code of Practice. Additional information on the HSE’s review process is available in the document posted with each vacancy entitled “Code of Practice, Information for Candidates”. Codes of practice are published by the CPSA and are available on www.hse.ie/eng/staff/jobs in the document posted with each vacancy entitled “Code of Practice, Information for Candidates” or on www.cpsa.ie . The reform programme outlined for the Health Services may impact on this role and as structures change the job specification may be reviewed. This job specification is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Director of Nursing Band 4, Older People Services Terms and Conditions of Employment Tenure The current vacancy is permanent and whole time. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Remuneration The salary scale for the post (01/01/2024) is: Band 4 (2907) €73,471 €75,694 €77,909 €80,135 €81,118 €83,360 €85,597 Working Week The standard working week applying to this post is 37.5 hours per week. Annual Leave The annual leave associated with these posts is to be confirmed at Job Offer stage. Superannuation This post is pensionable with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004. Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants joining the public service, or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Persons Reporting Child Abuse Act 1998 As this post is one of those designated under the Protection of Persons Reporting Child Abuse Act 1998, appointment to this post appoints one as a designated officer in accordance with Section 2 of the Act. You will remain a designated officer for the duration of your appointment to your current post or for the duration of your appointment to such other post as is included in the categories specified in the Ministerial Direction. You will receive full information on your responsibilities under the Act on appointment. Infection Control Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: · Developing a SSSS for the department/service[1], as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. · Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. · Consulting and communicating with staff and safety representatives on OSH matters. · Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. · Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures[2]. · Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. · Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS. Ethics in Public Office 1995 and 2001 Positions remunerated at or above the minimum point of the Grade VIII salary scale (€ 78,274 as at 01.01.2024) Positions remunerated at or above the minimum point of the Grade VIII salary scale (€ 78,274 as at 01.01.2024) are designated positions under Section 18 of the Ethics in Public Office Act 1995. Any person appointed to a designated position must comply with the requirements of the Ethics in Public Office Acts 1995 and 2001 as outlined below; A) In accordance with Section 18 of the Ethics in Public Office Act 1995, a person holding such a post is required to prepare and furnish an annual statement of any interests which could materially influence the performance of the official functions of the post. This annual statement of interest should be submitted to the Chief Executive Officer not later than 31st January in the following year. B) In addition to the annual statement, a person holding such a post is required, whenever they are performing a function as an employee of the HSE and have actual knowledge, or a connected person, has a material interest in a matter to which the function relates, provide at the time a statement of the facts of that interest. A person holding such a post should provide such statement to the Chief Executive Officer. The function in question cannot be performed unless there are compelling reasons to do so and, if this is the case, those compelling reasons must be stated in writing and must be provided to the Chief Executive Officer. C) A person holding such a post is required under the Ethics in Public Office Acts 1995 and 2001 to act in accordance with any guidelines or advice published or given by the Standards in Public Office Commission. Guidelines for public servants on compliance with the provisions of the Ethics in Public Office Acts 1995 and 2001 are available on the Standards Commission’s website http://www.sipo.gov.ie/ [1] A template SSSS and guidelines are available on the National Health and Safety Function/H&S web-pages [2]See link on health and safety web-pages to latest Incident Management Policy
Retail Artist
GET TO KNOW US Bobbi Brown Cosmetics is more than a make-up and skincare brand, it is all about lifestyle; simple, clean and modern. Bobbi Brown celebrates real women by empowering them with the skill and know-how to be the best version of themselves. As a retail artist you would be an ambassador for the brand by customising the Bobbi Brown experience for each consumer to fit their personal needs and preferences. Within our brand, we believe in internal growth and development, providing regular training from our Education, Artistry and Sales teams both in our Bobbi Brown Academy and in store level. KNOW THE ROLE Contribute to the success of the account through the delivery of outstanding customer service. To achieve the personal objectives set by Bobbi Brown. Promote and maintain the Bobbi Brown image and philosophy to the customer at all times The Artist must develop strong working relationships with their team, colleagues, managers, and retailers. This is a 22.5 hour permanent contract, must be fully flexible. KNOW WHAT WE’RE LOOKING FOR KNOW HOW WE WORK We Drive Creativity and Innovation: Creativity runs through our veins and fuels everything we do. We are an enterprising team that thinks outside the box to bring new ideas to life and to create unrivalled experiences designed for our customers and our world. Fostering a culture of innovation, we keep ahead of the rest while growing sustainably. We Go Above and Beyond: As agents of change within our industry we set the standard, always leading, never imitating. We love to go where others haven't and thrive on sharing our knowledge and expertise. We work to surpass expectations, inspiring everyone who comes in to contact with our brands. We Do the Right Thing: We respect our world and everyone we interact with. Acting with decency, honesty and transparency, we strive to ensure that everything we contemplate or do, contributes to a sustainable future. Embracing diversity and inclusivity we build trust among our customers, partners, communities and with each other. Back Share Apply Now
Retail Assistant
Here at Primark, we love to do things our way. Because we help our customers keep up with high fashion at affordable prices. We do everything with passion, high standards and care around here. And if that sounds like you, join us as a Retail Assistant. Because you matter People are at the heart of what we do, so it’s essential that we provide you with the right environment to perform at your very best. We offer benefits that put you first: • Salary: we offer a competitive salary €12.70 per hour plus premium Sunday rate • Balance: Enjoy flexibility with accommodating shifts • Pension: Secure your future with our generous pension scheme • Discounts: Use your in-store employee discount across our fabulous range • Support: Explore our well-being initiatives and employee assistance programme. • Holiday: Enjoy generous holidays, based on your hours • Opportunity to progress your career internationally What will I be doing? As a Retail Assistant, you’ll be making our customer’s day, every day. Here’s what this looks like in action: • Providing customers with an amazing experience as you help them with things like sizes or styles, purchases, or returns • Setting up a good-looking shop floor with full shelves, tidy fitting rooms and all the latest fashions, as well as keeping a tidy and well-organised stockroom • Delivering a fast, friendly, efficient experience at till points, processing queries, voids, and returns. • Receiving, unpacking and checking off new deliveries. Getting our products on to the shop floor and ensuring they’re all correctly priced - all while making sure everything meets our high standards Who you are: We love to delight our customers with amazing in store experiences and that starts with you! Here’s what we need: • You’re passionate about people and creating those amazing experiences • You’re honest, a strong communicator who can also listen, share ideas and get involved where needed • You’ve got good organisational skills and attention to detail • You’re a team player with high levels of motivation, a positive attitude and willingness to learn • You’re interested in fashion and the latest looks • Ideally, you’ve got some experience working within a busy retail environment CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: • Excellent communication skills • Ability to engage with and prioritise customer needs • Strong attention to detail, organised and flexible • Ability to use own initiative and work as part of a team in a fast-paced environment • Customer driven • Previous customer service experience is an advantage. Main duties: • Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based • Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience • Deal with all customer queries efficiently, professionally and consistent with store policy • Merchandise shelves, ensuring that all areas of the store are presented to the highest standard • Engage with new initiatives and embrace new ways of working.
Checkout Operator
Main purpose of the role: Ensure the Checkout Department operates efficiently and effectively at all times and provide our customers with excellent customer service. The ideal candidate will have/be: - 2 years` experience in a retail role is desirable • Ability to balance tills • Excellent communication skills • Ability to engage with and prioritise customer needs • Strong attention to detail, organised and flexible • Ability to use own initiative and work as part of a team in a fast-paced environment Main Duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Use a computerised till system that has a barcode scanner • Weigh and price products such as fruit and vegetables • Check customers` ages for restrictions on items such as alcohol • Pack customer`s purchases • Process store loyalty cards, coupons and vouchers • Take payments and make sure the till balances at the end of the day • Spend time away from the till, stocking shelves and checking stock • Merchandise and present the department to the highest standard at all times • Attend and engage in team meetings and implement any learnings
CHW-HSRM - Home Support Resource Manager
Job Title and Grade Home Support Resource Manager (Grade Code 6584) Campaign Reference CHW025-HSRM-2024 Closing Date Friday 17th May 2024 at 12 Noon Please note late applications will not be accepted Proposed Interview Date(s) As soon as possible following the closing date Taking up Appointment A start date will be indicated at job offer stage. Organisational Area Community Healthcare West Location of Post Older Persons Services, Galway/Roscommon/Mayo There are currently 2 permanent posts available in · CHO2 Galway (City East) Home Support Department (Ballybrit) · CHO2 Galway Loughrea Home Support Department A supplementary panel 3 may be formed as a result of this campaign for Older Person Services, Community Healthcare West from which current and future, permanent and specified purpose vacancies of full or part-time duration in the geographical areas of Galway/Roscommon/Mayo may be filled. Please note that there are existing panels in place for CHO2 Home Support Resource Manager within the Galway/Roscommon/Mayo area. The existing panels will take precedence over supplementary panel 3 created through this campaign for any future temporary/permanent posts that arise. Informal Enquiries Cepta Smyth, Home Support Manager. Phone: 091-546062 Email: cepta.smyth@hse.ie Rosaleen Flanagan, Home Support Manager. Phone: 087 9077663 Email: Rosaleen.flanagan@hse.ie Details of Service The home support service is an integral part of the delivery of primary care services. Health Care Support Assistants deliver vital support services to people living in the community or returning to live in the community. Reporting Relationship The post holder will: · Report directly to the Home Support Manager for the area. Purpose of the Post The post holder will manage the delivery of the Home Support Service to clients within a defined geographical area. He/she will work closely with members of the multidisciplinary team to ensure that services are delivered in an integrated manner. The post holder will manage a team of Health Care Support Assistants in the specific geographical area to which s/he has been assigned. In addition, the Home Support Resource Manager will support the delivery, co-ordination and development of the Home Support Service. Principal Duties and Responsibilities The following are the principal duties and responsibilities of the Home Support Resource Manager: The Job Specification is not intended to be a comprehensive list of all duties involved and consequently the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Candidates must on the latest date for receipt of completed application forms for the post possess: 1. Professional Qualification, Experience etc. (a) Have obtained such a standard of education as to enable him/her to discharge the duties of the post satisfactorily and (b) Demonstrate relevant management ability and experience within a health or social services setting and (c) Possess the requisite knowledge, ability and experience to fulfil the duties of the post. 2. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Character Each candidate for and any person holding the office must be of good character. Post Specific Requirements · Demonstrate depth and breadth of experience in the effective management of staff, as relevant to the role. · Experience of working collaboratively with multiple internal and external stakeholders, e.g. service users and service providers. · Significant experience of implementing and managing complex change or quality improvement projects. · Experience of using multiple online platforms, e.g. Web Ex, MS Teams, and other related platforms. Other requirements specific to the post · Flexibility in relation to working hours to ensure deadlines are met. · Access to appropriate transport to fulfil the requirements of the role as the post will involve travel. Skills, Competencies and/or Knowledge Candidates must demonstrate: Professional Knowledge & Experience · Excellent MS Office Skills to include, Word and Excel · An understanding of the Irish Health Service and Health Reform including new health regions and reform of Home Support to include Regulations and HIQA Standards. · Significant experience in effective operational problem solving utilising an inclusive approach which fosters learning and self-reliance amongst teams. · Knowledge and experience relevant to the role as per duties and responsibilities, eligibility criteria and post specific requirements of the role. · Ability to work in line with relevant Policies and Procedures. · Commitment to developing own professional knowledge and expertise. Planning & Managing Resources · Strong planning and organising skills including, structuring and organising own work- load and that of others effectively. · The ability to take responsibility and be accountable for the delivery of agreed objectives. · A logical and pragmatic approach to workload, delivering the best possible results with the resources available. · Challenges processes to improve efficiencies where appropriate, is committed to attaining value for money. Commitment to a Quality Service · Evidence of proactively identifying areas for improvement and the development of practical solutions for their implementation. · Demonstrate evidence of practicing and promoting strong focus on delivering high quality customer service and an awareness and appreciation of service user. · Ensure attention to detail and a consistent adherence to Procedures and Standards within area of responsibility. · Embraces and promotes the change agenda, supporting others through change. · Demonstrate flexibility and initiatives during challenging times and ability to persevere despite setbacks. Team Working and Leadership Skills · The ability to lead the team by example, coaching and supporting individuals as required. · The ability to work with the team to facilitate high performance, developing clear and realistic objectives. · The ability to address performance issues as they arise. · Flexibility and willingness to adapt, positively contributing to the implementation of change. · The ability to work as part of a team in establishing a shared sense of purpose. Evaluating Information, Problem Solving & Decision Making · Demonstrate numeracy skills, an ability to analyse and evaluate information, considering a range of critical and complex factors in making effective decisions. Recognise when it is appropriate to refer decisions to a higher level of management. · Demonstrate initiative in the resolution of complex issues/problem solving and proactively develop new proposals and recommend solutions. · Ability to confidently explain rationale behind decisions when faced with opposition. Communications & Interpersonal Skills · Demonstrate excellent communication and interpersonal skills in order to deal effectively with a wide range of stakeholders. · The ability to present information clearly, concisely and confidently when speaking and in writing. · The ability to build and maintain relationships with colleagues and other stakeholders to assist in performing the role. In addition, candidates must: · Demonstrate a comprehensive understanding of the Irish Health system and structures. · Have an understanding of legislation relevant to the role e.g. Health and Safety, Employment Legislation. · Have good IT skills, Word, Excel, e-mail. Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The Code of Practice sets out how the core principles of probity, merit, equity and fairness might be applied on a principle basis. The Code also specifies the responsibilities placed on candidates, facilities for feedback to applicants on matters relating to their application when requested, and outlines procedures in relation to requests for a review of the recruitment and selection process and review in relation to allegations of a breach of the Code of Practice. Additional information on the HSE’s review process is available in the document posted with each vacancy entitled “Code of Practice, Information for Candidates”. Codes of practice are published by the CPSA and are available on www.hse.ie/eng/staff/jobs in the document posted with each vacancy entitled “Code of Practice, Information for Candidates” or on www.cpsa.ie . The reform programme outlined for the Health Services may impact on this role and as structures change the job description may be reviewed. This job description is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Home Support Resource Manager- Supplementary Panel 3 Terms and Conditions of Employment Tenure There are currently 2 permanent posts available in · CHO2 Galway (City East) Home Support Department (Ballybrit) · CHO2 Galway Loughrea Home Support Department The post is pensionable. A supplementary panel 3 may be created from which current and future permanent and specified purpose vacancies of full time or part time duration may be filled. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointment) Act 2004. Remuneration The salary scale for the post (as at 01/01/2024) is: €57,106 €58,500 €60,130 €61,766 €63,408 €64,873 €66,367 €67,819 €69,261 €71,744 €74,235 LSIs Working Week The standard working week applying to the post is to be confirmed at Job Offer stage. HSE Circular 003-2009 “Matching Working Patterns to Service Needs (Extended Working Day / Week Arrangements); Framework for Implementation of Clause 30.4 of Towards 2016” applies. Under the terms of this circular, all new entrants and staff appointed to promotional posts from Dec 16th 2008 will be required to work agreed roster / on call arrangements as advised by their line manager. Contracted hours of work are liable to change between the hours of 8am-8pm over seven days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement (Implementation of Clause 30.4 of Towards 2016). Annual Leave The annual leave associated with the post is to be confirmed at Job Offer stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Persons Reporting Child Abuse Act 1998 As this post is one of those designated under the Protection of Persons Reporting Child Abuse Act 1998, appointment to this post appoints one as a designated officer in accordance with Section 2 of the Act. You will remain a designated officer for the duration of your appointment to your current post or for the duration of your appointment to such other post as is included in the categories specified in the Ministerial Direction. You will receive full information on your responsibilities under the Act on appointment. Infection Control All HSE employees must have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: · Developing a SSSS for the department/service[1], as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. · Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. · Consulting and communicating with staff and safety representatives on OSH matters. · Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. · Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures[2]. · Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. · Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS. [1] A template SSSS and guidelines are available on the National Health and Safety Function/H&S web-pages [2]See link on health and safety web-pages to latest Incident Management Policy
Sales Consultant
GET TO KNOW US Making shoes, quality ones, is not an easy task. They are a complex product that require over 120 processes to put together. We know how to blend fashion seamlessly with fit and quality to create that unique feeling you get when slipping on the perfect pair. Our products are fashion focused yet comfortable, flattering yet fit beautifully, of superior quality yet affordable. Perhaps it’s because they’ve been in our founder’s family for four generations or because we’ve been doing what we do for over a quarter of a century; footwear and accessories are in our blood. We’re a family business which is reflected in the open and friendly culture. We’re small enough for you to have a voice and big enough for there to be plenty of progression opportunities. We’re also making steps to build a more sustainable future. We’re committed to reducing our carbon emissions and are working with the BRC Climate Action Roadmap to work towards achieving net zero targets across the retail industry by 2040. Head to our website for more details. Our future is bursting with opportunity. We’re opening new stores and growing our wholesale, international and online business. We’ve also invested in an amazing new office in the heart of West London to enable us to fulfil our creativity and work collaboratively. There couldn’t be a better time to join. You belong at Dune! KNOW THE ROLE You’ll join our vibrant team in Galway where you will play an integral role at the heart of our business. This is a 20 hour role. You will deliver the Dune experience and exceed our customers’ expectations in service and in-store experience. You’ll enjoy making sure that customer service is a priority, whilst having fun working with fabulous teams and beautiful product! We want you to love what you do as much as we do . KNOW WHAT WE’RE LOOKING FOR KNOW HOW WE WORK Experience is our business : Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued. We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial. Back Share Apply Now
