Customer Service jobs in Galway
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Mystery Shoppers - Required Nationwide! Looking to earn an extra income? Would you like to earn cash while you shop? Customer Perceptions are recruiting Mystery Shoppers across Ireland. Flexible working hours are available to suit your needs. All you need is: ✅ Good observational skills ✅ The ability to recognise outstanding customer service ✅ A strong grasp of written and spoken English Click Apply Now to submit your application today! Don't have a current CV? No worries - Just click Apply Now and upload your letter of introduction through the cv section OR Click HERE to view the JobAlert.ie CV templates section and build your CV today! 🛑 IF YOU DO NOT RECEIVE A RESPONSE WITHIN 4 WORKING DAYS OF SUBMITTING YOUR APPLICATION PLEASE DOUBLE-CHECK YOUR SPAM OR JUNK FOLDER 🛑
Support Worker
BROTHERS OF CHARITY SERVICES IRELAND - WEST REGION PROVIDING SERVICES TO PEOPLE WITH INTELLECTUAL DISABILITIES BEO SERVICES JOB REF: 85139 JOB DESCRIPTION: SUPPORT WORKERS ADULT WEST SERVICES, GALWAY CITY & COUNTY The Role: The role of support worker is to assist the people who use our service to meet their day to day needs, reach their full potential, promote independence and to be an active part of their the local community. We support them to further their education (both internal and external to the Service) and to build their independent living skills if this is their choice. A major focus of the Support Worker role is to assist and support people who use the Service with development of their own Individual Plan and supporting them to achieve their own Personal Outcome goals. The Support Worker is also responsible for all aspects of personal care which includes supporting individuals with their meals, personal hygiene and other related aspects of physical well-being as required by the individual. Reporting/Responsible To: Team Leader/Senior Staff/Team Manager/Service Coordinator/Area Manager Qualifications/Experience/Skills: Candidates must have a good general education. A recognised qualification appropriate to the Field of intellectual disability is an advantage. QQI Level 5 or higher is desirable. A minimum of one years’ experience of working with individuals with an Intellectual Disability is desirable, full training will be provided. The candidate should have knowledge of person-centred planning. A full clean manual Driving Licence, which qualifies you to drive manual transmission vehicles on Irish Roads and use of your own car is an essential requirement. It may be necessary for the appointee to obtain a Class D1 Driving Licence (if not already in possession of one). Assistance will be given towards this purpose of obtaining a class D1 licence, should it be required. Fluency in verbal and written English is an essential requirement of this post. To be able to demonstrate flexibility, communication and team working skills together with an enthusiasm for the post. Working Hours: Full-time hours are 78 hours a fortnight/part-time hours will vary. All posts are rostered over a 14 day/night duty roster. There may be a requirement for Support Workers to work days, waking night duty, weekends, split duty hours, bank holidays, and sleepovers to meet service needs. The Brothers of Charity model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours in order to ensure the provision of high quality services for each individual. Annual Leave: 22 days per annum. Remuneration: € 34,036 x 11 increments - € 46, 652 (Max) pro rata per annum. Long Service Increment (LSI) €47,454 pro rata per annum is payable after 3 years on the maximum of the scale. Additional payments will be made for weekends, public holidays and night duty when worked. Additional payments will be made for weekends, public holidays and night duty when worked. Salary quoted is based on a 39 hour working week. The successful candidate will be granted incremental credit subject to satisfactory verification of previous public sector service. Tenure: These posts are temporary full time and pensionable. Probation: A probationary period of nine months from the date of appointment applies to the post. Employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion.
Support Worker
BROTHERS OF CHARITY SERVICES IRELAND – WEST REGION PERMANENT AND TEMPORARY SUPPORT WORKERS (DAY SERVICES AND RESIDENTIAL SERVICES) SKYLARK SERVICES, ATHENRY, CO. GALWAY JOB REF: 84828 A Locum panel may be formed from this competition from which subsequent Support Worker appointments in the Skylark Services, Athenry may be filled. The Role: The Support Worker will report to the Team Leader and will fulfil a key role in providing a safe, secure environment where individuals will participate in community and leisure activities, make choices and enjoy a lifestyle that fulfils their potential and expectations with opportunities for new experiences. We wish to recruit innovative, creative, visionary people who will relish the opportunity to assist in achieving this vision. We are looking for individuals with experience working within the Health Care/Intellectual Disability sector. Candidates need to be flexible and adapt to the needs of particular individual’s they support on a daily basis. Reporting/Responsible To: Team Leader/Senior Staff/Service Coordinator/Area Manager. Qualifications: The successful candidate must have a good general education. A recognised qualification in the field of intellectual disability or a FETAC level 5 course is desirable. Experience: Experience working with individuals with an intellectual disability and individuals with challenging behaviour is desirable. Skills: Candidates must be able to demonstrate flexibility, communication and team-working skills, together with an enthusiasm for the post. Some basic IT skills is also an advantage. A full clean manual Irish Driving Licence (Class B) is an essential requirement of this post. It may be necessary for the appointee to obtain a Class D1 Driving Licence (if not already in possession of one). Assistance will be given towards this purpose of obtaining a class D1 licence. Fluency in verbal and written English is an essential requirement of this post. Working Hours: 4x 78 hours per fortnight (permanent) 2 x 70 hours per fortnight (permanent) 1 x 40 hours per fortnight (permanent) 2 x 70 hours per fortnight (temporary, specific purpose) All positions are based on a 7 day duty roster, involving working sleepovers, split shifts, day and night duty, public holidays and weekend work. The Brothers of Charity model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours to provide quality service delivery for each individual. Annual Leave: 22 days per annum. Remuneration: Department of Health Care Assistant (Disability Services) pay scale as per the consolidated salary scale dated 01st August 2025 - € 34,036 x 11 increments - € 46,652 (Max) pro rata per annum. Long Service Increment (LSI) €47,454 pro rata per annum is payable after 3 years on the maximum of the scale. Additional payments will be made for weekends, public holidays and night duty when worked. Tenure: 4 x permanent, full-time and pensionable 2 x permanent, part-time and pensionable 2 x temporary, part-time and pensionable on specific purpose basis linked to maternity leaves Probation: A probationary period of nine months from the date of appointment applies to the post. The employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion. Full Job Description attached The closing date for receipt of all applications on-line is 5pm on Sunday 14th September 2025 The Brothers of Charity Services Ireland is an equal opportunities employer. INDW
Community Support Worker
BROTHERS OF CHARITY SERVICES IRELAND – WEST REGION PERMANENT PART-TIME 4 x PERMANENT PART-TIME COMMUNITY SUPPORT WORKERS TURAS FAMILY AND COMMUNITY SERVICES JOB REF: 84266 A panel may be formed as a result of this process from which subsequent Temporary and Permanent Community Support Worker appointments may be made over the next 6 months. Location: TURAS Family & Community Services is a community-based service based in Galway City, with a satellite service in the Ballinasloe and Tuam area. The service provides supports to children whom have varying abilities. We are primarily a community based service and are looking to gradually expand the geographical areas, in where we operate satellite services from. The posts will be located in Galway City and surrounding areas. The Role: The Community Support Workers role is exciting and innovative. This support is an alternative form of respite for families. As a Community Support Worker, you will be assigned a caseload where you will be providing support to a number of children and their families. In this role, you will be required to work as part of a team, as well as on your own initiative, and become an advocate for each child and family you are supporting. The role will involve supporting children that use our services, to actively participate in their communities where possible, promote community integration, social inclusion and life skills development. In this role, there may be identified goals to focus your supports on, which will work towards the model of community and social inclusivity. There may also be identified goals around supporting the child to participate in leisure and recreational activities, or assisting them in socialising in group situations with their peers. The Community Support Worker role within Turas Family and Community services, can take the form of after school supports, school holiday supports and Saturday clubs. There may be duties around providing personal care and following behaviour support plans. As part of the role you will be liaising with members of the Children’s Disability Network Teams and adhering to Brothers of Charity Services Ireland-West region policies and procedures in how the service operates. All employees will be required to support individuals to lead a full and valued life, and have the needs of each child and family, at the forefront of how the service operates. Qualifications/Experience/Skills: Essential: Working Hours: All posts are 50 hours a fortnight based on a 14 day duty roster to include working days, evenings, weekends and public holidays. The Brothers of Charity model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours in order to ensure the provision of high quality services for each individual Annual Leave: 22 days pro-rata per annum. Remuneration: Department of Health Care Assistant salary scale (01/03/2025) - €33,699 x 11 increments - €46,190 (Max) pro- rata per annum. Long Service Increment (LSI) €46,984 pro-rata per annum is payable after 3 years on the maximum of the scale. Additional payments will be made for unsociable hours, weekends, public holidays and night duty when worked. Informal enquiries to Sarah McDonagh, Family Support Coordinator on: 0871228981 Closing date for receipt of applications/CV’s online is: 10th September 2025 at 5pm Interviews for this post will take place on the 17th of September 2025 The Brothers of Charity Services Ireland is an equal opportunities employer. Full Job Description attached
