Jobs in Galway
Sort by: relevance | dateSales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: • Excellent communication skills • Ability to engage with and prioritise customer needs • Strong attention to detail, organised and flexible • Ability to use own initiative and work as part of a team in a fast-paced environment • Customer driven • Previous customer service experience is an advantage. Main duties: • Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based • Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience • Deal with all customer queries efficiently, professionally and consistent with store policy • Merchandise shelves, ensuring that all areas of the store are presented to the highest standard • Engage with new initiatives and embrace new ways of working.
Checkout Operator
Main purpose of the role: Ensure the Checkout Department operates efficiently and effectively at all times and provide our customers with excellent customer service. The ideal candidate will have/be: - 2 years` experience in a retail role is desirable • Ability to balance tills • Excellent communication skills • Ability to engage with and prioritise customer needs • Strong attention to detail, organised and flexible • Ability to use own initiative and work as part of a team in a fast-paced environment Main Duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Use a computerised till system that has a barcode scanner • Weigh and price products such as fruit and vegetables • Check customers` ages for restrictions on items such as alcohol • Pack customer`s purchases • Process store loyalty cards, coupons and vouchers • Take payments and make sure the till balances at the end of the day • Spend time away from the till, stocking shelves and checking stock • Merchandise and present the department to the highest standard at all times • Attend and engage in team meetings and implement any learnings
CHW-HSRM - Home Support Resource Manager
Job Title and Grade Home Support Resource Manager (Grade Code 6584) Campaign Reference CHW025-HSRM-2024 Closing Date Friday 17th May 2024 at 12 Noon Please note late applications will not be accepted Proposed Interview Date(s) As soon as possible following the closing date Taking up Appointment A start date will be indicated at job offer stage. Organisational Area Community Healthcare West Location of Post Older Persons Services, Galway/Roscommon/Mayo There are currently 2 permanent posts available in · CHO2 Galway (City East) Home Support Department (Ballybrit) · CHO2 Galway Loughrea Home Support Department A supplementary panel 3 may be formed as a result of this campaign for Older Person Services, Community Healthcare West from which current and future, permanent and specified purpose vacancies of full or part-time duration in the geographical areas of Galway/Roscommon/Mayo may be filled. Please note that there are existing panels in place for CHO2 Home Support Resource Manager within the Galway/Roscommon/Mayo area. The existing panels will take precedence over supplementary panel 3 created through this campaign for any future temporary/permanent posts that arise. Informal Enquiries Cepta Smyth, Home Support Manager. Phone: 091-546062 Email: cepta.smyth@hse.ie Rosaleen Flanagan, Home Support Manager. Phone: 087 9077663 Email: Rosaleen.flanagan@hse.ie Details of Service The home support service is an integral part of the delivery of primary care services. Health Care Support Assistants deliver vital support services to people living in the community or returning to live in the community. Reporting Relationship The post holder will: · Report directly to the Home Support Manager for the area. Purpose of the Post The post holder will manage the delivery of the Home Support Service to clients within a defined geographical area. He/she will work closely with members of the multidisciplinary team to ensure that services are delivered in an integrated manner. The post holder will manage a team of Health Care Support Assistants in the specific geographical area to which s/he has been assigned. In addition, the Home Support Resource Manager will support the delivery, co-ordination and development of the Home Support Service. Principal Duties and Responsibilities The following are the principal duties and responsibilities of the Home Support Resource Manager: The Job Specification is not intended to be a comprehensive list of all duties involved and consequently the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Candidates must on the latest date for receipt of completed application forms for the post possess: 1. Professional Qualification, Experience etc. (a) Have obtained such a standard of education as to enable him/her to discharge the duties of the post satisfactorily and (b) Demonstrate relevant management ability and experience within a health or social services setting and (c) Possess the requisite knowledge, ability and experience to fulfil the duties of the post. 2. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Character Each candidate for and any person holding the office must be of good character. Post Specific Requirements · Demonstrate depth and breadth of experience in the effective management of staff, as relevant to the role. · Experience of working collaboratively with multiple internal and external stakeholders, e.g. service users and service providers. · Significant experience of implementing and managing complex change or quality improvement projects. · Experience of using multiple online platforms, e.g. Web Ex, MS Teams, and other related platforms. Other requirements specific to the post · Flexibility in relation to working hours to ensure deadlines are met. · Access to appropriate transport to fulfil the requirements of the role as the post will involve travel. Skills, Competencies and/or Knowledge Candidates must demonstrate: Professional Knowledge & Experience · Excellent MS Office Skills to include, Word and Excel · An understanding of the Irish Health Service and Health Reform including new health regions and reform of Home Support to include Regulations and HIQA Standards. · Significant experience in effective operational problem solving utilising an inclusive approach which fosters learning and self-reliance amongst teams. · Knowledge and experience relevant to the role as per duties and responsibilities, eligibility criteria and post specific requirements of the role. · Ability to work in line with relevant Policies and Procedures. · Commitment to developing own professional knowledge and expertise. Planning & Managing Resources · Strong planning and organising skills including, structuring and organising own work- load and that of others effectively. · The ability to take responsibility and be accountable for the delivery of agreed objectives. · A logical and pragmatic approach to workload, delivering the best possible results with the resources available. · Challenges processes to improve efficiencies where appropriate, is committed to attaining value for money. Commitment to a Quality Service · Evidence of proactively identifying areas for improvement and the development of practical solutions for their implementation. · Demonstrate evidence of practicing and promoting strong focus on delivering high quality customer service and an awareness and appreciation of service user. · Ensure attention to detail and a consistent adherence to Procedures and Standards within area of responsibility. · Embraces and promotes the change agenda, supporting others through change. · Demonstrate flexibility and initiatives during challenging times and ability to persevere despite setbacks. Team Working and Leadership Skills · The ability to lead the team by example, coaching and supporting individuals as required. · The ability to work with the team to facilitate high performance, developing clear and realistic objectives. · The ability to address performance issues as they arise. · Flexibility and willingness to adapt, positively contributing to the implementation of change. · The ability to work as part of a team in establishing a shared sense of purpose. Evaluating Information, Problem Solving & Decision Making · Demonstrate numeracy skills, an ability to analyse and evaluate information, considering a range of critical and complex factors in making effective decisions. Recognise when it is appropriate to refer decisions to a higher level of management. · Demonstrate initiative in the resolution of complex issues/problem solving and proactively develop new proposals and recommend solutions. · Ability to confidently explain rationale behind decisions when faced with opposition. Communications & Interpersonal Skills · Demonstrate excellent communication and interpersonal skills in order to deal effectively with a wide range of stakeholders. · The ability to present information clearly, concisely and confidently when speaking and in writing. · The ability to build and maintain relationships with colleagues and other stakeholders to assist in performing the role. In addition, candidates must: · Demonstrate a comprehensive understanding of the Irish Health system and structures. · Have an understanding of legislation relevant to the role e.g. Health and Safety, Employment Legislation. · Have good IT skills, Word, Excel, e-mail. Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The Code of Practice sets out how the core principles of probity, merit, equity and fairness might be applied on a principle basis. The Code also specifies the responsibilities placed on candidates, facilities for feedback to applicants on matters relating to their application when requested, and outlines procedures in relation to requests for a review of the recruitment and selection process and review in relation to allegations of a breach of the Code of Practice. Additional information on the HSE’s review process is available in the document posted with each vacancy entitled “Code of Practice, Information for Candidates”. Codes of practice are published by the CPSA and are available on www.hse.ie/eng/staff/jobs in the document posted with each vacancy entitled “Code of Practice, Information for Candidates” or on www.cpsa.ie . The reform programme outlined for the Health Services may impact on this role and as structures change the job description may be reviewed. This job description is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Home Support Resource Manager- Supplementary Panel 3 Terms and Conditions of Employment Tenure There are currently 2 permanent posts available in · CHO2 Galway (City East) Home Support Department (Ballybrit) · CHO2 Galway Loughrea Home Support Department The post is pensionable. A supplementary panel 3 may be created from which current and future permanent and specified purpose vacancies of full time or part time duration may be filled. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointment) Act 2004. Remuneration The salary scale for the post (as at 01/01/2024) is: €57,106 €58,500 €60,130 €61,766 €63,408 €64,873 €66,367 €67,819 €69,261 €71,744 €74,235 LSIs Working Week The standard working week applying to the post is to be confirmed at Job Offer stage. HSE Circular 003-2009 “Matching Working Patterns to Service Needs (Extended Working Day / Week Arrangements); Framework for Implementation of Clause 30.4 of Towards 2016” applies. Under the terms of this circular, all new entrants and staff appointed to promotional posts from Dec 16th 2008 will be required to work agreed roster / on call arrangements as advised by their line manager. Contracted hours of work are liable to change between the hours of 8am-8pm over seven days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement (Implementation of Clause 30.4 of Towards 2016). Annual Leave The annual leave associated with the post is to be confirmed at Job Offer stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Persons Reporting Child Abuse Act 1998 As this post is one of those designated under the Protection of Persons Reporting Child Abuse Act 1998, appointment to this post appoints one as a designated officer in accordance with Section 2 of the Act. You will remain a designated officer for the duration of your appointment to your current post or for the duration of your appointment to such other post as is included in the categories specified in the Ministerial Direction. You will receive full information on your responsibilities under the Act on appointment. Infection Control All HSE employees must have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: · Developing a SSSS for the department/service[1], as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. · Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. · Consulting and communicating with staff and safety representatives on OSH matters. · Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. · Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures[2]. · Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. · Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS. [1] A template SSSS and guidelines are available on the National Health and Safety Function/H&S web-pages [2]See link on health and safety web-pages to latest Incident Management Policy
Sales Consultant
GET TO KNOW US Making shoes, quality ones, is not an easy task. They are a complex product that require over 120 processes to put together. We know how to blend fashion seamlessly with fit and quality to create that unique feeling you get when slipping on the perfect pair. Our products are fashion focused yet comfortable, flattering yet fit beautifully, of superior quality yet affordable. Perhaps it’s because they’ve been in our founder’s family for four generations or because we’ve been doing what we do for over a quarter of a century; footwear and accessories are in our blood. We’re a family business which is reflected in the open and friendly culture. We’re small enough for you to have a voice and big enough for there to be plenty of progression opportunities. We’re also making steps to build a more sustainable future. We’re committed to reducing our carbon emissions and are working with the BRC Climate Action Roadmap to work towards achieving net zero targets across the retail industry by 2040. Head to our website for more details. Our future is bursting with opportunity. We’re opening new stores and growing our wholesale, international and online business. We’ve also invested in an amazing new office in the heart of West London to enable us to fulfil our creativity and work collaboratively. There couldn’t be a better time to join. You belong at Dune! KNOW THE ROLE You’ll join our vibrant team in Galway where you will play an integral role at the heart of our business. This is a 20 hour role. You will deliver the Dune experience and exceed our customers’ expectations in service and in-store experience. You’ll enjoy making sure that customer service is a priority, whilst having fun working with fabulous teams and beautiful product! We want you to love what you do as much as we do . KNOW WHAT WE’RE LOOKING FOR KNOW HOW WE WORK Experience is our business : Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued. We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial. Back Share Apply Now
Team Member
Costa Coffee requires a fully flexible part time Team Member for our new store in Ballinasloe. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: • Excellent communication skills • Ability to engage with and prioritise customer needs • Strong attention to detail, organised and flexible • Ability to use own initiative and work as part of a team in a fast-paced environment • Customer driven • Previous customer service experience is an advantage. Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience; • Deal with all customer queries efficiently, professionally and consistent with store policy • Merchandise shelves, ensuring that all areas of the store are presented to the highest standard • Engage with new initiatives and embrace new ways of working.
G Clinical Nurse Manager II, Neonatal Intensive Care Unit, University Hospitals
Campaign Reference Number & Job Title: G8509 Clinical Nurse Manager II, Neonatal Intensive Care Unit, Galway University Hospitals Grade Code: 2119 County: Galway Hse Area: HSE West Saolta University Health Care Group Staff Category: Nursing & Midwifery Contract Type: Permanent, Part Time Internal/External: Internal/External Proposed Interview Dates: Interviews will be held as soon as possible after closing date. Candidates will normally be given at least one weeks' notice of interview. The timescale may be reduced in exceptional circumstances Informal Enquiries: Helen Murphy, Director of Midwifery, GUH Phone: 091 544789 Email: helent.murphy@hse.ie AnneMarie Grealish, Assistant Director of Midwifery, GUH Phone: 091 544541 Email: Annemarie.grealish@hse.ie Closing Date: 10.00am on Tuesday the 28th of May 2024 Location of Post Neonatal Intensive Care Unit, Maternity Department, Galway University Hospitals, Saolta University Healthcare Group There is one Permanent Part Time position available. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled Application Details https://www.rezoomo.com/job/65198/ Post Specific Related Information
CHW Speech And Language Therapy Assistant
Speech and Language Therapy Assistant Disability Services, Community Healthcare West Job Specification & Terms and Conditions Job Title and Grade Speech and Language Therapy Assistant (Grade Code: 6504) Campaign Reference CHW030-SLTA-2024 Closing Date 24th May 2024 @ 12 Noon Proposed Interview Date (s) Interviews will take place as soon as possible. This means that you may be called forward for interview at very short notice. Taking up Appointment A start date will be indicated at job offer stage. Organisational Area Community Healthcare West, Disability Services Location of Post There is currently one permanent whole-time vacancy available in CDNT 7, Tuam. A panel may be formed as a result of this campaign for Speech & Language Therapy Assistants, Disability Services from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquiries Name: Noel Burke, Children’s Disability Network Manager Tel: 087-3668358 Email: Noel.burke4@hse.ie Details of Service Community Healthcare West aims to deliver an integrated healthcare system which is responsive to people’s needs at the lowest level of complexity for the local population. Focusing on service delivery and decision making at local level informed by national frameworks, allows the HSE to: · provide better direct accountability; · provide for increased decision making at · local area level; and · deliver services in the community through an integrated management structure. By working together, the HSE plan seeks to deliver: · A healthier start for children and reduced health inequities · Reduced risk factors for chronic disease focusing on harmful alcohol use and rising obesity rates · Increased community services and support to live independently in your own home or in the community · Improved access to tests and specialist appointments, closer to home · Reduced waiting times for diagnostic tests, outpatient appointments, in-patient and day case procedures · Mental health support that aims to keep you well and responds quickly when you need it · More person centred support for people with disabilities to live full, independent lives The Children’s Disability Network Teams provide services for children and young people with complex difficulties in functional skills and/or applied skill sets required for activities of daily living, learning new skills and social interactions. This may involve physical, social, emotional, communication and behavioural needs. Reporting Relationship The Speech and Language Therapy Assistant will report to a senior Speech and Language Therapist for Clinical Supervision and Supports and the Children’s Disability Network Manager for Line Management. Purpose of the Post The role includes clinical and administrative duties that support the Speech and Language Therapy Department in providing a high-quality service to children and young people with complex needs associated with a disability. This will be in the context of support interdisciplinary practice in the Children’s Disability Network Team. Principal Duties and Responsibilities The Speech and Language Therapy Assistant will: Clinical / Administrative · Manage own caseload in accordance with the needs of the post. · Collaborate with service users, family, carers and other staff in treatment / intervention planning and in the provision of support and advice. · Follow treatment plans as determined and delegated by a Speech and Language Therapist including assisting in the provision of education and advice to service users on the use of enabling equipment. · Carry out duties related to the planning, organisation and maintenance of Speech and Language Therapy programmes as directed by the Speech and Language Therapist. · Carry out generic programmes and groups for service users to the specifications agreed with the Speech and Language Therapist Supervisor and treating Speech and Language Therapists. · Liaise with other staff and agencies in the provision of therapeutic programmes as directed by Speech and Language Therapist Supervisor. · Prepare resources for assessment / intervention for clinic appointments, home visits and group interventions. · Prepare the environment for group or 1:1 interventions according to service user needs and therapeutic goals, as directed by the Speech and Language Therapist. · Work directly with service users under the direction of a Speech and Language Therapist. · Observe the general performance, behavior and ability of individuals during therapeutic interventions. · Record intervention observations and outcomes as appropriate and report outcomes to the Speech and Language Therapist. · Maintain accurate records of service user assessments and interventions. Maintain clinical notes relating to clinical work in service user files in accordance with local service protocols. · Maintain professional standards in relation to consent, confidentiality, ethics and legislation. Administrative · Carry out the administrative and clerical duties required to support the Speech and Language Therapy staff and the Speech and Language Therapy department e.g. the scheduling of appointments. · Assist in the organisation, maintenance and / or ordering of equipment and materials used in assessment and treatment, in conjunction with the Speech and Language Therapists. · Develop therapy resources and materials under the direction of the Speech and Language Therapist. · Comply with department procedures with regard to recommendation and provision of all assistive equipment / custom made devices. · Keep up-to-date statistics and other administrative records as required within the Speech and Language Therapy department. · Maintain / clean equipment and treatment areas, as requested. · Contribute to the planning and development of the Speech and Language Therapy Service and participate in service improvements, in conjunction with the Speech and Language Therapists. Education and Training · Attend induction and mandatory in-service education relevant to the role. · Participate in the induction of new staff as directed. · Participate in appraisal and the development of a personal development plan in conjunction with the line manager. · Participate in team based development, education, training and learning. Health & Safety · Observe all rules relating to Health and Safety and Conduct at Work and use any equipment provided in a safe and responsible manner. · Report any incident or potential incident which may compromise the health and safety of others and take appropriate action. Report any accidents, near misses to the person in charge and ensure completion of incident / near miss forms. · Do not undertake any duty related to patient / service user care for which he/she is not trained. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Candidates must on the latest date for receipt of completed Application Forms for the post possess: 1. Professional Qualifications & Experience, etc. a) (i) Possess the relevant Health Service Skills QQI (FETAC) Level 5 qualification which contains Speech & Language Modules Or (ii) Have obtained an equivalent qualification to (i) from another jurisdiction. Or (iii) Be currently employed as a Speech & Language Therapy Assistant or in a comparable role And b) Candidates must have the personal competence and capacity to properly discharge the duties of the role 2. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Character Each candidate for and any person holding the office must be of good character. Post specific Requirements Demonstrate depth and breadth of experience in a health service setting e.g. hospital, residential, community, providing direct care to clients. Skills, competencies and/or knowledge Professional Knowledge For example: · Demonstrates a good understanding of the role of a Speech and Language Therapy Assistant. · Demonstrates an ability to understand and comply with health and safety requirements in work situations. · Demonstrates commitment to continuing professional development. · Demonstrates a willingness to engage with and develop Information Technology skills relevant to the role. Planning and Organising Skills For example: · The ability to plan and organise effectively. · Demonstrates good time management skills in carrying out both administrative and clinical duties, including the ability to prioritise effectively and manage competing demands. · Demonstrates the ability to take initiative and to be appropriately self-directed. Team working / Building Effective Working Relationships For example: · Demonstrates effective team skills, shows respect for other team members. · Participates in and contributes to the team, strives to foster good working relationships within the team. · Works collaboratively with others, can be flexible within one’s own role and responsibility. · Demonstrates the ability to react constructively to setbacks, is able to maintain professionalism and manage situations where conflict arises. Commitment to providing a Quality Service For example: · Demonstrates a commitment to the delivery of a high quality, person centred service. · Treats all service users with dignity and respect and ensures that the welfare of the service user is a key consideration at all times. · Demonstrates the ability to respect and maintain confidentially. · Demonstrates an interest in contributing to alternative methods/new ways of working to improve service user care. · Demonstrates flexibility and an openness to change, has a positive attitude towards change. Evaluating Information and Judging Situations For example: · Reads situations quickly and responds appropriately; can find common ground and get co-operation with minimum upset. · Recognises and interprets an unsafe situation and takes appropriate action. · Demonstrates the ability to make effective decisions with regard to service user care. · Knows when to ask for help / when to ask another team member to intervene. Communications & Interpersonal Skills For example: · Displays effective communication skills (verbal & written). · Tailors the communication method and the message to match the needs of the audience. · Acts with professionalism and demonstrates empathy with others in undignified / stressful situations, retains composure. · Demonstrates understanding and appropriate responses to service users with varying degrees of need. · Demonstrates the ability to communicate effectively with a wide range of people, particularly in listening, giving explanations / directions and in reporting back on observations. Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The Code of Practice sets out how the core principles of probity, merit, equity and fairness might be applied on a principle basis. The Code also specifies the responsibilities placed on candidates, facilities for feedback to applicants on matters relating to their application when requested, and outlines procedures in relation to requests for a review of the recruitment and selection process and review in relation to allegations of a breach of the Code of Practice. Additional information on the HSE’s review process is available in the document posted with each vacancy entitled “Code of Practice, Information for Candidates”. Codes of practice are published by the CPSA and are available on https://www.hse.ie/eng/staff/jobs in the document posted with each vacancy entitled “Code of Practice, Information for Candidates” or on https://www.cpsa.ie/ . The reform programme outlined for the Health Services may impact on this role and as structures change the Job Specification may be reviewed. This Job Specification is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Speech and Language Therapy Assistant Terms and Conditions of Employment Tenure The current vacancy available is Permanent and Whole-time. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Remuneration The Salary scale for the post is: as at 01/01/2024 is : €33,598 €35,033 €36,545 €36,947 €37,934 €38,787 €40,017 €41,291 €42,613 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Working Week The standard working week applying to the post is to be confirmed at Job Offer stage. HSE Circular 003-2009 “Matching Working Patterns to Service Needs (Extended Working Day / Week Arrangements); Framework for Implementation of Clause 30.4 of Towards 2016” applies. Under the terms of this circular, all new entrants and staff appointed to promotional posts from Dec 16th, 2008 will be required to work agreed roster / on call arrangements as advised by their line manager. Contracted hours of work are liable to change between the hours of 8am-8pm over seven days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement (Implementation of Clause 30.4 of Towards 2016). Annual Leave The annual leave associated with the post will be confirmed at contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004 Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants joining the public service, or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Persons Reporting Child Abuse Act 1998 As this post is one of those designated under the Protection of Persons Reporting Child Abuse Act 1998, appointment to this post appoints one as a designated officer in accordance with Section 2 of the Act. You will remain a designated officer for the duration of your appointment to your current post or for the duration of your appointment to such other post as is included in the categories specified in the Ministerial Direction. You will receive full information on your responsibilities under the Act on appointment. Mandated Person Children First Act 2015 As a mandated person under the Children First Act 2015 you will have a legal obligation: · To report child protection concerns at or above a defined threshold to TUSLA. · To assist Tusla, if requested, in assessing a concern which has been the subject of a mandated report. You will remain a mandated person for the duration of your appointment to your current post or for the duration of your appointment to such other post as is included in the categories specified in the Ministerial Direction. You will receive full information on your responsibilities under the Act on appointment. Infection Control Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: · Developing a SSSS for the department/service[1], as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. · Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. · Consulting and communicating with staff and safety representatives on OSH matters. · Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. · Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures[2]. · Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. · Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS. [1]A template SSSS and guidelines are available on the National Health and Safety Function, here: https://www.hse.ie/eng/staff/safetywellbeing/about%20us/ 2 See link on health and safety web-pages to latest Incident Management Policy
