Jobs in Kilkenny
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Mystery Shoppers - Required Nationwide! Looking to earn an extra income? Would you like to earn cash while you shop? Customer Perceptions are recruiting Mystery Shoppers across Ireland. Flexible working hours are available to suit your needs. All you need is:✅ Good observational skills ✅ The ability to recognise outstanding customer service ✅ A strong grasp of written and spoken English Click Apply Now to submit your application today! Don't have a current CV? No worries - Just click Apply Now and upload your letter of introduction through the cv section OR Click HERE to view the JobAlert.ie CV templates section and build your CV today! 🛑 IF YOU DO NOT RECEIVE A RESPONSE WITHIN 4 WORKING DAYS OF SUBMITTING YOUR APPLICATION PLEASE DOUBLE-CHECK YOUR SPAM OR JUNK FOLDER 🛑
Retail Sales Consultant
About This Role: As a Retail Sales Consultant at eir, you will be a face of our brand—engaging with customers to understand their needs and providing tailored broadband and mobile solutions that exceed expectations. In this dynamic retail role, every interaction is an opportunity to represent eir’s values, grow our customer base, and contribute to the success of your store. Enjoy earning a monthly salary along with additional earnings from our attractive commission structure. If you’re a people person with a passion for tech and a drive to hit targets, we’d love to hear from you. Why This Role: This is more than just a retail job—it’s your chance to build a career in an exciting and fast-paced industry. As a Retail Sales Consultant, you’ll: · Deliver outstanding customer service. · Work in a target-driven environment that rewards achievement. · Be part of a team where your input is valued and your success is celebrated. This role is ideal for someone who thrives in a busy setting and enjoys sales and working with people. You'll receive full training, so even if you’re new to telecoms, you’ll be set up for success. Benefits include · Earn €13.50 per hour + attractive commission structure! · Continuous support, learning and opportunities for advancement. · Enhanced earning potential through various staff incentives. · Staff offer. · Free eir Wellness Programme & Employee Assistance Programme. · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits. · Tax saver tickets and bike to work scheme. Expectations From The Role: What is expected in this role As a Retail Sales Consultant, your key responsibilities will include: · Customer Engagement: Build rapport with customers, understand their needs, and recommend the most suitable mobile and broadband solutions. · Sales Delivery: Consistently meet or exceed individual sales targets while contributing to the store’s overall performance. · Customer Experience: Handle queries and issues efficiently, ensuring every customer leaves satisfied. · Store Operations: Support daily administrative tasks, including stock control, data entry, and cash handling. · Product and Policy Knowledge: Stay up-to-date with eir’s product offerings, promotions, and store policies to ensure accurate and compliant service delivery. · Market Awareness: Keep informed of competitor offerings so you can provide customers with the most competitive and relevant information. Flexibility is essential—you’ll be required to work evenings and weekends in line with store trading hours. Requirements For A Successful Application: Knowledge, skills and abilities · Confidence in engaging with a variety of customers and understanding their needs. · Clear, effective communication skills with a strong ability to explain products and services. · A positive, target-driven mind-set with a passion for providing great service. · Interest in mobile phones, broadband, and emerging technologies. Qualifications · 1–2 years of experience in retail or sales is desirable, but relevant life experience will also be considered. · A strong customer focus and a proactive attitude are key to success in this role. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Retained Firefighter
JOB REQUIREMENTS Minimum Eligibility Requirements QUALIFICATIONS: CHARACTER: A Firefighter must be of good character and shall not at any time bring the County Council into disrepute. Employment will be subject to the provision of satisfactory references and Garda Vetting. AGE: A Firefighter must be not less than 18 years on the first day of the month in which the latest date for receiving application forms occurs. A birth certificate must be submitted to the County Council as proof of age before a person is engaged as a recruit. EDUCATION: Firefighters must have attained a satisfactory level of education to enable them to perform satisfactorily as a Firefighter and to successfully undergo the appropriate training. HEALTH: A Firefighter shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Each applicant must be free from any defect or disease which would render him/her unsuitable to hold the office. An operational Firefighter is required to maintain an appropriate level of physical fitness. DRIVERS LICENCE: A recruit Firefighter shall possess a valid full current Category B Driving Licence at the time of applying for the post and ideally a Category C Driving Licence for HGV with up to eight passengers. All newly appointed Retained Firefighters will be required to attain a Category C Driving Licence. Firefighters will co-operate with further Driver Training and will be required to drive fire service vehicles, if operationally needed. Failure to attain a Category C licence, within the probationary year, may result in termination of employment. If a Firefighter has their licence suspended or removed for any reason, they must immediately inform the County Council, and it shall be dealt with through the Council’s disciplinary procedure and may result in termination of service at the absolute discretion of the County Council. GARDA VETTING: The successful candidate will be subject to the Garda Vetting Procedures in line with the provisions of the National Vetting Bureau (Children & Vulnerable Persons) Act 2012 to 2016 as appropriate (or any subsequent amendments to the legislation mentioned) in advance of appointment and on a periodic basis thereafter for the duration of their employment. RESIDENCE: Persons appointed must live and work within a maximum of 8 minutes travel time from the designated Fire Station (based on GPS navigation planner e.g. Google maps or similar as determined by Kilkenny County Council) to allow them to respond for the duration of their employment as a Firefighter. The Council retains the right to request further evidence, if required on the information supplied, for the purpose of verification of place of residence and location of employment. A Firefighter shall notify the County Council in writing of any subsequent changes of residence or place of employment. A change of residence or place of employment that would place the Firefighter outside these limits will mean automatic termination of employment. The Council will check this prior to appointment and at periodic intervals after appointment. OTHER EMPLOYMENT: Written evidence must be provided from the employer as to availability prior to appointment, and the County Council in its sole discretion, shall decide as to whether the availability as so provided is acceptable. If the Firefighter's primary employer subsequently changes their conditions of employment and does not allow the Firefighter to attend fire calls / drills during working hours, employment will be terminated. Self-employed must also provide written evidence as to availability prior to appointment. Such written evidence must cover a candidate's availability for initial training and for fire and other calls, drills, training and such other duties which the Firefighter may be required by the County Council to perform JOB DUTIES AND RESPONSIBILITIES DUTIES OF THE ROLE SHALL INCLUDE: i. A Firefighter shall be required to attend at fires and other emergencies, drills, displays and other duties at such times and for such periods as required by the County Council. Failure to respond promptly to fire or other emergency calls will be addressed through the Local Authority’s disciplinary procedure. Firefighters shall be available and capable at all times when required for attendance at fires or other incident types. ii. Each Firefighter who attends for Fire Brigade service must be prepared to accept the work entailed and to fulfil to the best of their ability their duty as a Firefighter in the saving of life, saving of property and the fighting of fires or other such emergencies. iii. Every Firefighter must comply with Kilkenny County Council’s Crew Management Arrangements for Retained Firefighters. Firefighters who are on standby during fires or other incidents shall remain at the Station and perform such duties as may be assigned by the Station Officer from time to time during the callout. iv. When required a firefighter will substitute for any other firefighter absent through sickness, annual leave or any other reason. v. Firefighters shall ensure that the Fire Station is kept clean & tidy at all times. Firefighting equipment shall be kept clean, inspected, tested and maintained properly and stowed away in a safe manner. vi. Firefighters are required to adhere to and co-operate with all National and Local Agreements pertaining to the Fire Services. vii. Firefighters will be required to attend Training Courses as directed. viii. Firefighters must undertake driving duties as required. ix. Comply with all organisational policies, procedures and legislation. x. Firefighters shall be responsible for items of personal equipment issued to him/her in connection with his/her employment. xi. Each Firefighter shall carry a Fire Brigade pocket alerter at all times and it shall be his/her responsibility to ensure that it is kept in proper working order. xii. Any other duties as may be assigned from time to time PARTICULARS OF OFFICE TYPE OF POST To form a panel from which relevant vacancies may be filled. CONDITIONS OF EMPLOYMENT Employment: The employment is part-time and pensionable. The initial employment will be for a probationary period of one year (and may be extended if required). Retirement: A firefighter shall retire— I. upon attaining age of 55 years, or II. where the firefighter wishes to serve beyond that age and the fire authority who employs him or her is satisfied that he or she is medically fit to continue to serve as a firefighter upon attaining that age but not beyond attaining the age of 62 years. A retained firefighter shall retire upon attaining the age of 55 years (minimum retirement age). Where they wish to serve beyond that age, and the employing fire authority is satisfied that the retained firefighter is declared medically fit to do so, having undergone the appropriate annual medical assessment, the retained firefighter may continue to serve upon attaining age 55, but not beyond attaining the age of 62 years (62nd birthday). Where a retained firefighter is declared not to be medically fit to continue to serve as a firefighter, they shall retire. Retained firefighters are therefore required to make an application for an extension to be made to their existing contract of employment, six months in advance of their next birthday, in each year an extension sought. Any significant change in a firefighter’s medical condition during the extended period must be notified to the employer. Health: A Firefighter shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Medical Examination, etc.: Before recruitment, in order to ascertain the health of a candidate, successful applicants shall undergo such medical examinations (which may include x-ray and/or other special tests) as the County Council considers necessary. The County Council will nominate the medical examiners. The candidate must comply, at their own expense, with such remedial requirements as the County Council consider necessary. An Operational Firefighter shall: - a. Agree to participate in the Occupational Health Scheme for Retained Firefighters in operation by Kilkenny County Council; and b) At any time, if requested by the County Council, undergo such medical examination(s) by medical examiner (s) as nominated by the County Council; and c) Attend medical examinations in accordance with the frequency set down in the Occupational Health Scheme for Retained Firefighters as issued by the (LGMA) to Local Authorities Any defects discovered pertaining to a medical examination will not be remedied at the County Council's expense. Retention as an operational Firefighter will depend upon receipt of satisfactory reports by medical examiner(s) and to the general condition above as to health. On reaching 55 years of age or sooner, if found to be medically unfit, a Firefighter shall cease to be a Firefighter. An operational Firefighter is required to maintain an appropriate level of physical fitness. Probation: Before appointment as a Firefighter, a recruit shall attend and successfully complete the three-week Firefighter Skills Training Course. Recruit Firefighters will be required to undergo and successfully complete the following recruit training programmes during their probationary period: - a) A three-week Recruit Firefighting Skills Course (including manual handling); b) A two-week Breathing Apparatus Initial Wearers' Course; c) Attain an HGV “C” Driving Licence; d) A one-week Breathing Apparatus Compartment Fire Behaviour Course; and e) Any other course that the County Council may consider necessary. Training Fees will be paid at the current hourly rate for Firefighters during training. This hourly rate is currently €25.27. Failure to successfully complete all of the above courses will result in the termination of the Firefighter’s employment as the recruit firefighter has failed in achieving the appropriate competency to undertake the role. Some or all of the above courses will be held at a training facility, which may or may not be situated locally. From the date of commencement as a recruit Firefighter, there shall be a period of 12 months during which the recruit Firefighter shall be on probation. During this time the recruit Firefighter shall be continually assessed to determine his/her suitability for continued employment. Such period of 12 months may be extended at the absolute discretion of the County Council. The recruit shall not become a permanent Firefighter at the end of the period of probation unless the County Council is satisfied that the Firefighter has been satisfactory in all respects. Remuneration: A Firefighter shall be paid at the appropriate approved national rates of Fire and Drill Fees and Retainer Fees and in accordance with any national agreements for retained Firefighters. Payment of fees is currently made fortnightly. Retained Fire Service – Fire Fighter - Rates Applicable at 1st March 2025 RETAINER ALLOWANCE Service Duration Allowance 0-2 year 1 Year €14,523.00 2-4 Years 3 Years €15,515.00 5-7 Years 3 Years €16,739.00 8+ Years €17,854.00 Annual Leave: The terms of the Organisation of Working Time Act, 1997 shall apply. A Firefighter’s annual leave entitlement will be calculated in accordance with the Organisation of Working Time Act 1997 and S.I. 473 of 2001 Regulations. A Firefighter is entitled to a maximum of 4 working weeks i.e. 28 days. Payment for annual leave will be 8% of earnings inclusive of community fire safety, station duties, drill hours, training hours and average of calls in previous 52 weeks. A Firefighter will be required to comply with the terms of the Crew Management Arrangements for Retained Firefighters as operated by Kilkenny County Council. In cases of Annual Leave, advance notice must be given to the Station Officer or in their absence, to the Sub-Officer in advance of the first day of Annual Leave. Approval of annual leave will be subject to minimum crewing levels being maintained at station level. Each Firefighter must use their leave sheet or other means to record such annual leave absences. The provision of annual leave will be on the basis of 50% of annual leave on periods which the firefighter is rostered on and 50% of periods which the firefighter is rostered off for attendance at calls. Safety Health & Welfare: Kilkenny County Council acknowledges its role in protecting the safety, health and welfare of its Firefighters. The County Council is committed to implementing and maintaining a programme that ensures, where possible, that all risks and hazards are eliminated or controlled to an acceptable level. The County Council will implement safe systems of work and methods to protect the safety, health and welfare of its Firefighters. A firefighter shall comply with Section 13 of the Safety Health and Welfare at Work Act 2005, and shall familiarise themselves and cooperate with the terms of Kilkenny County Council’s safety management system and associated Policies, Procedures and Guidance. Learning and Development: It is a condition of employment that successful candidates will be required to participate in training programmes relevant to the skills necessary for the performance of the duties attaching to the post. In addition, there are many opportunities for further professional and personal development. A Firefighter will be required to comply with the requirements of the Kilkenny Fire Service Training Policy, Annual Training Programme and Drill Night Programme. A Firefighter must attend other relevant courses run by the Fire Authority or the National Directorate for Fire and Emergency Management. A Firefighter shall attend and participate in drills and shall undergo from time to time, courses and further training as required or deemed appropriate by the County Council. The County Council shall decide the location(s) of the training. Adequate advance notice shall be given to Firefighters. This training may include on-going assessments as deemed appropriate. Attendance at drills and training will be required whether the firefighter is rostered on or off, unless on approved leave. A Firefighter shall be expected to acquire a level of training and knowledge as to enable them to interchange with and act as substitute for all personnel at operational level in the fire service of the County Council. Training Fees will be paid at the current hourly rate for Firefighters during training. Attendance at Drills and Incidents: There is an obligation on Firefighters to attend at alert/fire calls and at drills. This is the basis on which a retainer is paid. The onus on arranging to receive an alert/fire call shall rest with the Firefighter. Drills; Notwithstanding any other disciplinary action that the County Council may apply, failure to attend or participate in 85% of all drills in any quarter of a year, without good reason, will be addressed through the Local Authority’s disciplinary procedure. Incidents In the case of an alert/fire call the Firefighter shall attend all calls within their Rostered-On duty Period (24 Weeks per annum). Firefighters who attend calls will be remunerated as per the Crew Management Arrangements for Retained Firefighters as operated by Kilkenny County Council. Where the Chief Fire Officer considers that a Firefighter is not fulfilling the above attendance standards which he/she considers reasonable in all the circumstances, the Chief Fire Officer will consider the matter of attendance under the Council’s disciplinary policy. Subsequent continuing failure to meet the above attendance standards, without good reason, shall be dealt with through the disciplinary procedure, and may result in termination of service at the absolute discretion of the County Council. Absences: A Firefighter will be required to comply with the terms of the crew management arrangements for retained firefighters and the Attendance Management Policy as operated by Kilkenny County Council. Sick Leave: If absent on sick leave, the Firefighter must immediately inform his/her Station Officer or Sub Officer. Where a Firefighter is absent due to sickness for three or more consecutive days, they shall submit a sick leave certificate to the Council from a medical doctor. The medical certificate must be signed and state the medical practitioner’s Medical Council registration number, and fitness for work as a Firefighter or otherwise. In general, medical certificates are required to be submitted on a weekly basis in cases of absences extending beyond one week. Depending on the nature of the absence, a medical certificate of fitness and/or independent medical review may be required prior to a Firefighter resuming operational duties following a period of sick leave absence, having regard to the nature of the illness/injury and/or length of absence at the absolute discretion of the County Council. A Return to Work Form must be completed with the Line Manager when a Firefighter returns to work after any period of sick leave. Arrangements for payment during sick leave will be made in accordance with the relevant Public Service Sick Leave Scheme in place, which may be reviewed from time to time.
Store Colleague
Woodie's is the market-leading DIY, Home & Garden retailer in Ireland with 35 stores nationwide and an online presence. We are proud to be listed as Ireland's Top Retailer by Great Places to Work and an official "Best Workplaces for Women" for the past three years! We are also recognised by the Irish Centre for Diversity & Inclusion as an accredited Investor in Diversity. We have an opportunity to join our team in Kilkenny on a permanent contract. Job Description Our store colleagues provide every Woodie's customer with an outstanding shopping experience through a helpful, friendly and knowledgeable approach. In this role, you will go above and beyond in order to help our customers complete their tasks, big or small. Some key responsibilities of the role : We are an equal opportunity employer and value diversity at Woodie's! We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. IND2 Job Type: Permanent Pay: From €13.70 per hour Expected hours: 30 per week Work Location: In person
Casual Retail Stock Taker
**Casual Retail Stock Taker Required** Promotional Opportunities within 3 Months for the right candidate! {Promotion Categories Include: Count Manager/ Team Leader / Carder} Please note this is a casual role and so hours may not always be available. Location of our Jobsites are nationwide so having a car is essential. Please only apply if you are a driver with your own vehicle or you can car share with another RAS employee. Access to wages weekly *Paid Mileage & Expenses Holiday Pay *Training Provided The Company. Who is RAS? We are a leading provider of retail stocktaking, merchandising and supply chain management services. With over 3500 employees throughout the UK and Ireland, we provide a hardworking and rewarding workplace with many progression opportunities. The Role We are looking for Retail Stock Counters to add to our already successful team. This a casual role which means you can control the days you work Employment will be carried out on different retail customer sites and stores and travel will vary on a shift-by-shift basis. You must be able to drive to and from the job sites. You will be responsible for ensuring stock is counted quickly and accurately using a handheld scanner. Being able to stand for prolonged periods of time is needed for the role and access equipment such as ladders or steps may have to be used on occasion to reach high stock. Promotion Opportunities will be available within the first 3 months for the right candidate!!!! Key Skills/ Experience Required Due to the nature of our work, you must be able to work unsociable hours including early mornings and throughout the night when required. As a result, we can only accept applicants 18 years and over. You must have a 'can do' attitude and be able to work long shifts when required on large counts. With our innovative business, the technology changes and progresses and therefore being a quick learner is a key skill required. Any experience of handling stock is an advantage but not a necessity. A good understanding of the English language is essential. The Package/ Benefits €14.35 per hour plus holiday pay. Access to Wagestream, this is a new system which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, contributing to the financial wellbeing of RAS colleagues. Millage and expenses are paid Progression Opportunities If you think you are suitable for this position and you want to find out more, please apply today! sheena.lavin@retailassetsolutions.com
Afterschool Team Member
We are Kids Inc. We provide Early Years and Afterschool Care services. With an experience of more than 25 years in the childcare industry, we're one of the most established organizations operating geographically all over Ireland. Our goal is to extend children’s daily learning by involving them in a wide range of sports and creative programs, with a strict ‘No Screen Time’ policy. With 4 Creches and Preschool services in Dublin, Kids Inc is also hosting over 60 'Onsite" Breakfast and Afterschool Care programs throughout the country. We are looking for kind, enthusiastic, and dedicated individuals who are passionate about working with children to join our team in the new school year. The Role: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Relief Social Care Worker
Salary: €225 for 15-hour shift - €367.50 for 24.5-hour shift Overview As a Social Care Worker, you will support and care for young people referred to the house. Your responsibilities will include contributing to the assessment of their needs and implementing aspects of Placement, Behaviour Support (BSP), and Individual Crisis Management (ICMP) Plans to help meet these needs. Using the Odyssey Model of Care, you will teach new skills to young people and manage challenging behaviour. Additionally, you will connect them with local resources, network with local providers, and liaise with parents/carers and referral agencies. This role requires working evening, weekend, and residential shifts. Main Duties and Responsibilities Assessment and Planning: Contribute to the development and implementation of Behaviour Support Plans (BSP), Individual Crisis Management Plans (ICMP), and Placement Plans in line with Care Plans for children and young people. Educational Support: Teach young people not engaged in external schooling through 1:1 and group sessions, following their individual educational plans. Assist young people attending school with homework, assignments, and other academic requirements. Care Provision: Participate in residential care activities designed to meet assessed needs as outlined in the young person’s Care and Placement Plans. Provide care according to the BSP, Daily Plans, and ICMP developed for each young person. Documentation and Communication: Document the progress of the young person using Odyssey Social Care’s systems. Liaise with supervisors, consultants, professionals, parents/carers, and referral agents as required. Quality Assurance: Ensure that each young person, and where appropriate, their parents/carers, receive the agreed quality and quantity of inputs. Assist in evaluating the services provided by the house and addressing complaints and compliments from children, parents/carers, and other stakeholders. Training and Development: Attend mandatory company training sessions and participate in training as defined by your individual training plan. Contribute to the induction and ongoing training of relief workers, trainees, support staff, and new staff members. Team Participation: Attend team meetings and contribute to the formation and implementation of Odyssey Social Care’s policies and strategic plans. Be proactive in fostering team cohesion, building a positive atmosphere, and contributing to team-building exercises that enhance team confidence and morale. Health and Safety: Implement the Health and Safety Policy and associated Risk Assessment processes for the young people in the house and for the environment both inside and outside the house. Leadership: Support relief staff and trainees working in the house. In the absence of a Social Care Leader, undertake the duties and responsibilities of the Leader. Administrative Duties: Perform all necessary administrative functions for the smooth running of the team. Ensure that all files and client recordings are completed daily during your shift. Manage and reconcile petty cash, ensuring financial systems are adhered to. Household Responsibilities: Participate in household tasks such as cooking, cleaning (including the house, grounds, and vehicles), and performing basic repairs as required. Confidentiality and Ethics: Maintain confidentiality regarding the children in care, staffing matters, financial matters, and any other internal company issues. Uphold the company’s well-being, prioritizing it over personal, financial, or other gains. Whistleblowing: Encourage and utilize the whistleblowing policy when necessary. Additional Duties: Perform any other duties within your competence as required from time to time. About the Role Essential Qualifications, Knowledge, and Skills Educational Requirements: A minimum Level 7 qualification in Social Care or a relevant and related field that meets the criteria to be registered as a Social Care Worker with CORU. Relevant alternative qualifications include: Level 8 in Psychology Level 7 in Child and Adolescent Psychotherapy, Counselling/Psychotherapy, Addiction Counselling, Youth and Community Work, Social Sciences/Social Studies, Family Support, Disability Studies, Applied Behavioural Analysis, Early Years Care (for U12 centres), BA Applied Policing, Higher Certificate in Custodial Care, Teaching, and Nursing. Other Requirements: A full, clean manual driving license is valid in Ireland. Excellent written and verbal communication skills. Knowledge of effective teamwork. Familiarity with the Irish National Standards in Children’s Residential Centers. Experience working with teenagers exhibiting challenging behaviour. What You Will Need Required Criteria: A minimum Level 7 qualification in Social Care or a relevant and related field. A full, clean manual driving license valid in Ireland. Experience working with teenagers exhibiting challenging behavior. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Sales Advisor
The Company EZ Living Furniture was founded in Galway in 1998. We are a family run Irish retailer with stores operating nationwide, as well as a full online shopping experience offering delivery throughout Ireland. We are the largest Furniture Retailer in Ireland employing nearly 400 people. We are delighted to announce that we are looking for a Sales Advisor in our Kilkenny Store. This is a 6 month contract. The Person CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Team Member
Costa Coffee requires a Team Member for our store in Kikenny RP who is fully flexible throughout the week. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -
Household Survey Interviewer 2025
Overview of the Role Title of the position: Temporary & Permanent Household Survey Interviewers (Average weekly hours 25.15). Locations: We are recruiting in the following locations: Clare, Sligo, Carlow, Cavan, Limerick, Wexford, Longford, Donegal, Laois, Leitrim, Mayo, Monaghan, Roscommon, Westmeath, Offaly, Waterford, Louth and Galway. Survey interviewing work is carried out across the whole country. However, it is the policy of the CSO to assign interviewers to suitable geographical locations based on their home address. Therefore, the offer of an appointment to a position will depend on both the candidate’s geographical location and their position on the panel. Roles and Responsibilities Preparation for interviewing/collection process This involves attending appropriate training sessions as directed by field management/CSO headquarters. Trainings may be conducted on-site or virtually. This training process involves studying any necessary documentation, learning how to use IT systems and processes as well as testing new questions/processes. A tablet computer and smartphone will be used to manage interviewer workload. Attendance at training is mandatory. Survey Interviewing/Collection Survey work requires interviewers to carry out data collection by means of electronic data capture, using a tablet or other data capturing device. Interviewers will be required to transfer data to CSO headquarters in the manner prescribed for each particular survey. Interviewers will be expected to meet minimum data collection targets and deadlines as outlined by field management. Interviewers are expected to meet high data quality standards in a timely manner. Liaison with Field Management/CSO Headquarters Interviewers are expected to be in regular contact with field management through telephone, email, virtual meetings (e.g., MS Teams) or in-person contact. Administration Interviewers will be expected to complete and submit relevant administrative documentation by specific deadlines using both electronic and paper methods. Data Protection Interviewers will ensure high levels of data governance and information security, particularly regarding access to confidential data. Other duties Any other duties, which may be assigned from time to time, as appropriate to the position of Survey Interviewer. Eligibility to Compete and Certain Restrictions on Eligibility Citizenship Requirements Eligible candidates must be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a Stamp 4 permission1 or a stamp 5 permission. 1 Please note that a 50 TEU visa, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent. Requirements for the Position • Education requirement: intermediate certificate/junior certificate or equivalent. • Hold a current full driving licence with authorisation to drive in Ireland and have the full use of a car for the hours spent working on the survey. • Fluent English both written and spoken. • Proven experience of personal interaction with the public ideally through face to face and telephone interviewing, practical social work or related work. • Good IT software skills, e.g., Microsoft Office 365 and MS Teams. • Availability to work flexible hours. This flexibility extends to working variable hours during evenings, Saturdays and some daytime work when potential respondents are at home. • The ability to guarantee confidentiality at all times in relation to your role. • Good communication/articulation skills together with good persuasion and negotiating skills. Special Features The Interviewer position is a lone worker position. This means that the Interviewer works from their home and organises and completes their own work under the supervision of the Survey Coordinator in line with role requirements. Interviewers must be available to work flexible hours. Survey Interviewers are expected to work on average 25.15 hours per week. Depending on the survey involved, this flexibility will extend to working variable hours during evenings, Saturdays and some daytime work when potential respondents are available. Being a Household Survey Interviewer in the CSO What surveys will I work on? You could be working on a range of different surveys and may be simultaneously working on up to 3 surveys at a time – so time management and multi-tasking skills are a must. Some of the main surveys conducted by CSO Household Survey Interviewers are the Labour Force Survey (LFS), the Survey of Income and Living Conditions (SILC), and the Household Budget Survey (HBS). The CSO arealso recruiting through this campaign for interviewers to work on the Growing Up in Ireland survey – the national longitudinal study of children in Ireland which has been following the progress of c.20,000 children and their families since 2006. From time-to-time the CSO conducts other surveys, as requested, and you may be asked to work on these as well. More information on CSO Household Surveys can be found on the CSO website: https://www.cso.ie/en/surveys/householdsurveys/ What will my working hours be? You will be contracted to work 25.15 hours per week. You will have flexibility in working these hours, but there is a requirement for evening and Saturday work – you are not required to work any Sundays. We have found that the best times to interview households tend to be between 4pm and 8pm, though this may vary depending on the area you are in. Households are willing to give up their free time to participate in our surveys and it is important that you are as flexible as possible to find a time that suits them to participate. Where will I be working? Your work assignments will be based on your home location and will branch out from there. You may need to travel further from home at times and the distance of the travel will depend on whether your location is urban or rural in nature. Flexibility in relation to travel is required at times to meet the demands of individual surveys. Your area of work may change from time to time. What will I be paid? Starting rate of pay effective 1st March 2025 is €387.85 (ppc) per week. A different rate will apply where the appointee is not required to make a Personal Pension Contribution (non ppc). In addition to this, there is also the potential to earn an additional completion payment of up to 13% of grosspay depending on response rates achieved. Civil service mileage rates apply for any work-related travel in addition to other allowances which may be payable. What training will I receive? All household survey interviewers will receive comprehensive training on the role before starting work. This usually involves initial training in a specified location which will last approximately 2 weeks, with further on-site and online training sessions depending on which surveys you will be working on. Quarterly, regional in-person training sessions are also organised, as well as ad-hoc training sessions from time to time. On-going training and support will be provided by your appointed Coordinator, who will be your first line of contact with the CSO and will manage your work on a day-to-day basis. What is expected of me? Minimum expected response rates will apply to each of the surveys on which you work, and you will be expected to achieve these rates. Household survey interviewers are the CSO representatives at doorsteps across the country and must at all times carry out their work in a professional and respectful manner. You will be expected to maintain regular contact and communication with your Coordinator. Key Competencies for Survey Interviewer SURVEY INTERVIEWER COMPETENCIES Customer Service & Communication Skills • Actively listens to others and tries to understand their perspectives/requirements/needs. • Understands the steps or processes that customers must go through and can clearly explain these. • Is respectful, courteous and professional, remaining composed, even in challenging circumstances. • Can be firm when necessary and communicate with confidence and authority. • Communicates clearly and fluently when speaking and in writing. Delivery of Results • Takes responsibility for work and sees it through to the appropriate next level. • Completes work in a timely manner. • Adapts quickly to new ways of doing things. • Checks all work thoroughly to ensure it is completed to a high standard and learns from mistakes. • Demonstrates initiative and flexibility in ensuring work is delivered. • Is self-reliant and uses judgment on when to ask manager or colleagues for guidance. Information Management/Processing • Approaches and delivers all work in a thorough and organised manner. • Follows procedures and protocols, understanding their value and the rationale behind them. • Keeps high quality records that are easy for others to understand. • Is comfortable working with different types of information, e.g., written, numerical, charts, and carries out calculations such as arithmetic, percentages etc. Drive & Commitment to Public Service Values • Consistently strives to perform at a high level and deliver a quality service. • Serves the government and people of Ireland. • Is thorough and conscientious, even if work is routine. • Is enthusiastic and resilient in the face of challenging circumstances and setbacks. • Is personally honest and trustworthy. • At all times acts with integrity. • Understands own role in the team, making every effort to play their part. Selection Process The selection process may include some or all of the following elements: • Shortlisting of candidates based on the information contained in their application form; • Competitive preliminary interview; • Any other tests or exercises that may be deemed appropriate. Applicants who are successful in this competition will be placed on a panel, in an order of merit. The offer of an appointment to a position will depend on both the candidate’s geographical location and their position on the panel. Permanent Panel: The permanent panel will be maintained for no longer than 3 years. The offer of an appointment to a position will depend on both the candidate’s geographical location and their position on the panel. Temporary Panel The temporary panel will be maintained for no longer than 3years. The offer of an appointment to a position will depend on both the candidate’s geographical location and their position on the panel. Should similar vacancies, including temporary positions, arise elsewhere in the CSO candidates may be drawn from this competition. Security Clearance You will be required to complete and return a Garda eVetting form should you come under consideration for appointment. This form will be forwarded to An Garda Síochána for security checks on all Irish and Northern Irish addresses at which you resided. If you have resided/studied in countries outside of the Republic of Ireland for a period of 6 months or more, it is mandatory for you to furnish a Police Clearance Certificate from those countries stating that you have no convictions recorded against you while residing there. You will need to provide a separate Police Clearance Certificate for each country you have resided in. Clearance must be dated after the date you left the country. It is your responsibility to seek security clearances in a timely fashion as they can take some time. You cannot be appointed without this information being provided and being in order. The Importance of Confidentiality Subject to the provisions of the Freedom of Information Acts, 2014, applications will be treated in strict confidence. All enquiries, applications and all aspects of the proceedings are treated as strictly confidential and are not disclosed to anyone, outside those directly involved in that aspect of the process. Certain items of information, not specific to any individual, are extracted from computer records for general statistical purposes Code of Practice This competition is being organised in accordance with the Code of Practice titled Appointment to Positions in the Civil Service and Public Service published by the Commission for Public Service Appointments (CPSA). The CSO will consider any requests for review in accordance with the provisions of this code. A copy of the Code may be accessed at www.cpsa.ie. The CSO is an equal opportunity employer. Assignments will be made based on qualifications and the ability to carry out the responsibilities of the grade or post. Candidates’ Obligation Candidates should note that canvassing will disqualify and will result in their exclusion from the process. Candidates must not: • knowingly or recklessly provide false information • canvass any person with or without inducements • personate a candidate at any stage of the process • interfere with or compromise the process in any way. It is important to remember that this is a competitive process for a role where integrity is paramount.Sharing information on the selection process e.g., through social media or any other means, may result in you being disqualified from the competition. A third party must not personate a candidate at any stage of the process. Specific Candidate Criteria Candidates must: • Have the knowledge and ability to discharge the duties of the post concerned. • Be suitable on the grounds of character. • Be suitable on the grounds of health and physical fitness. • Be suitable in all other relevant respects for appointment to the post concerned. If successful, they will not be appointed to the post unless they: (a) Agree to undertake the duties attached to the post and accept the conditions under which the duties are, or may be required to be, performed. (b) Are fully competent and available to undertake, and fully capable of undertaking, the duties attached to the position. Quality Customer Service We aim to provide an excellent quality service to all our customers. If, for whatever reason, you are unhappy with any aspect of the service you receive from us, we urge you to bring this to our attention. Feedback will be provided on written request. General Data Protection Regulation (GDPR) The General Data Protection Regulation (GDPR) came into force on the 25th of May 2018, replacing the existing data protection framework under the EU Data Protection Directive. When your application form is received, we create a record in your name, which contains much of the personal information you have supplied. This personal record is used solely in processing your candidature and should you be successful certain information will be retained by the CSO’s HR division for employment purposes. Salary - PPC (Personal Pension Contribution) The weekly salary scale for this position effective from 1st March 2025 is as follow: €387.85, €407.01, €411.90, €426.06, €440.28, €454.52, €468.74, €482.96, €496.78, €510.62, €524.47, €540.65, €552.03, €573.46 (NMAX), €590.32 (LSI1), €598.05 (LSI2) Long service increments may be payable after 3 (LSI1) and 6 (LSI2) years satisfactory service at the maximum of the scale. The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Hours of Attendance Formal hours of work do not apply to these duties. Permanent Survey Interviewers will be assigned a quota of weekly work on CSO household surveys which, on average over the period of a quarter, should not exceed 25.15 hours per week. Temporary Survey Interviewers will be assigned survey duties as required on a weekly basis. Workinghours for Temporary Survey Interviewers will depend on the number of households to be surveyed. Working patterns can be flexible but Survey Interviewers should be available to take on work at least 5 days on average per week outside of the headquarters which in respect of this employment is based in the Survey Interviewer’s home. The flexibility of the working hours is such that the Survey Interviewer is expected to work when potential respondents are available, and the Survey Interviewer will be expected to minimise unproductive work hours and journeys in this regard. Sunday working is not permitted in this employment. No additional payment will be made for extra attendance over and above 25.15 hours per week as the rate of remuneration payable covers any exceptional extra attendance liability that may arise from time to time. Survey Interviewers will be obliged to keep a record of the hours worked as outlined in the Organisation of Working Time Act, 1997 (Organisation of Working Time (Records) (Prescribed Form and Exemptions) Regulations, 2001.
