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KEY PURPOSE OF THE JOB: The post holder will provide a professional customer service experience for visitors, members and potential members. This will include selling all relevant Sports & Leisure services and products to existing and potential customers and promoting all relevant Council services, events and programmes. The post holder will handle associated financial transactions utilising relevant Leisure Management Software and assume other delegated duties relevant to the post reasonably assigned by the Operations Manager and Operations Coordinator, including duties/location to cover leave/other absences across Sports and Leisure facilities. KEY DUTIES AND RESPONSIBILITIES: 1. In line with the Council’s Customer Care Standards, provide a front of house service to include greeting and advising customers and responding to customer queries to ensure that all customers have a positive and enjoyable experience. 2. Proactively sell and promote services offered by the Centre and Sports Services. This will include point of sales promotions and, on occasion, promoting services at special events. 3. Process casual and member activity bookings including taking telephone and emails inquiries. 4. Process customer purchases and reconcile cash in preparation for lodgement in accordance with Council procedures. 5. Carry out all relevant clerical duties pertaining to the role as and when required as instructed by the Operations Manager. 6. Under the direction of Operations Manager, assist in the replenishment of stock, stock control and replenishment of information stands. 7. General monitoring of members of the public throughout the facility to ensure that all Child Protection and Vulnerable Adult policies and procedures are complied with. 8. Ensure compliance with Council policies and procedures and operate within the highest standards of personal behaviour which reflect the core values and behaviours of the organisation. 9. Ensure the provision of high standards of customer service within the facility and across Sports Services. 10. Promote and manage the service effectively and communicate in a way, which enhances and promotes the public image and overall reputation of the Council, including product knowledge and awareness. Note: The post holder will be required to be flexible and adaptable to meet the changing needs and requirements of the organisation. Qualifications and Experience It is essential that applicants have a minimum of: 1.1 - 5 GCSE passes at grade A-C, NVQ level 2 or equivalent 1.2 - One years’ experience in a similar position, to include front of house, customer service, administration/clerical work 1.3 - Experience in cash handling and the preparation of lodgements. 1.4 - Experience using MS Word and Outlook. Where applicants do not hold the qualifications as outlined in 1.1 above, they must demonstrate a minimum of 4 years’ experience as outlined in 1.2 above. Skills Good Customer Care skills. Effective Oral & written communication skills. Good Organisational skills. General Applicants must be prepared to work on a rota system which includes evening and weekend shifts, Desirable Criteria Knowledge 1. 5 - Knowledge of a Computerised System.
Museum Assistant
**Please read the recruitment pack before completing your application** Whilst the Council are recruiting for a permanent Museum Assistant in Down County Museum, please note that a reserve list will be compiled for future permanent, temporary, full time and part time posts for Museum Assistant positions in Downpatrick and Newry. Job Summary As a member of a team of front-line staff provide a positive visitor experience and ensuring the highest levels of customer care and satisfaction to the public by providing a quality welcome, information, safeguarding and hospitality service. This will include ensuring high standards of security, cleanliness and housekeeping at museum facilities. Assisting with events, education activities, deliver tours of the museum, help with exhibitions and handling cash, take bookings and deal with enquiries and record complaints. Maintain a safe environment and monitor museum systems and equipment undertaking building and safety checks and reporting any faults immediately for actioning. Hours of work 36 hours per week. Duration of Appointment Permanent Location Down County Museum Salary Scale 4, SCP 9 - 13, currently £26,409 - £28,163 per annum based on a 36 hour week (pro rata to hours worked). It is Council policy to appoint at minimum salary scale point.
Events Officer
***Please read the recruitment pack before completing your application forms.*** Whilst the Council are recruiting for a permanent Events Officer in Warrenpoint Town Hall, please note that a reserve list will be compiled for future permanent, temporary, full time and part time posts for Events Officer positions at Council Offices in both Downpatrick and Warrenpoint Town Hall. Main Purpose of Post/Job: To deliver the annual Programme of Tourism Events and Festivals across the district focused on increasing visitor numbers and tourism revenue, to ensure effective timely delivery of all tourism events within budget and to plan. Duration of Appointment: Permanent Hours of Work: 36 hours per week The post holder must be prepared to work outside normal office hours, including evenings, weekends, and Public and extra Statutory Holidays for which the appropriate payment will be made or time in lieu granted if relevant. Work Pattern: Flexi 36 hours Monday to Friday Hours of work are kept under review and may change in order to meet operational requirements, providing requisite notice.
Outdoor Recreation Attendant / Driver
***Please read the recruitment pack before completing your application forms.*** Reserve List Whilst the Council are recruiting for a permanent Outdoor Recreation Attendant / Driver (Mobile) please note that a reserve list will be compiled for future permanent, temporary, full time and part time posts for Outdoor Recreation Attendant / Driver (Mobile) positions across the Council District. Main Purpose of Post/Job: To provide a cleaning, caretaking and inspection service to outdoor leisure facilities owned or managed by the Council. The post holder will be responsible for maintaining high levels of cleanliness and basic maintenance for the outdoor leisure sites they are responsible for. The post holder will provide customer service support to individuals and group users of Outdoor Leisure Facilities, to help ensure visitor comfort, safety and enjoyment. ensuring all health and safety inspections are conducted, planned and reactive maintenance works are carried out as required. Duration of Appointment: Permanent Hours of Work: 36 hours per week The post holder must be prepared to work outside normal office hours, including evenings, weekends, and Public and extra Statutory Holidays for which the appropriate payment will be made or time in lieu granted if relevant. Work Pattern: See Terms & Conditions of Employment for work patterns.
Domiciliary Careworker
Job Opportunity Limavady To provide personal and domestic care to people living in their own homes, who due to a temporary or longer term disability, may not be able to manage their own care. Domiciliary Care Workers – Morning Runs (7am-2pm) & Bed Runs (7pm-11pm) available. Ref: W/DCW/L/2155 £12.36 per hour (mileage) Part-time (12 hour & 20 hour) contracts available. Requirements: Experience of caring in a formal/informal setting Full Driving Licence Access to Car Interested? A full job description and details of how to apply can be found at: https://bryson.getgotjobs.co.uk/home Or call us on: 028 7132 1989 Closing date: 30th April 2025 at 12pm We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Domiciliary Careworker
DOMICILIARY CARE WORKER To provide personal and domestic care to people living in their own homes, who due to a temporary or longer term disability, may not be able to manage their own care. Job Opportunity Strabane Domiciliary Care Workers –Morning Runs (7am-2pm & Bed Runs (7pm-11pm) Available. Ref: W/DCW/S/2133 £12.36 per hour (plus 22p per mile) Part-time (12 & 20 Hour) contracts available. Requirements: Experience of caring in a formal/informal setting Full Driving Licence Access to Car Interested? A full job description and details of how to apply can be found at: https://bryson.getgotjobs.co.uk/home Or call us on: 028 7132 1989 Closing date: 30th April 2025 at 12pm We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible
Public Areas Cleaner
We are currently looking for a dedicated and detail-oriented individual to join our team as a Public Areas Cleaner. In this role, you will play a crucial part in maintaining the cleanliness, organisation, and overall presentation of our hotel public areas. The ideal candidate will have a passion for hospitality and a strong commitment to delivering high standards of cleanliness and service excellence. Responsibilities: If you are passionate about hospitality and take pride in delivering impeccable service, we invite you to join our team. Apply now to become a valued member of our dedicated iNUA Collection team!
Mobile Cleaning Operative
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company, which can offer unrivalled opportunities for career progression, then we have a role for you! We are looking for an experienced Mobile Cleaning Operative to join our team and work in the North West Region covering Cookstown, Omagh and Derry/Londonderry. You will be responsible for the cleaning and servicing of your area, as allocated by the Line Manager to the required standard. This is a great opportunity for a customer focused individual to join a world leading facilities management company, which can offer truly amazing opportunities for career progression. This role is mobile so a full clean driving licence is a must have! Working Pattern:
Sales Assistant
About You: The successful candidate will be enthusiastic, possess excellent communication skills and a drive to provide high quality customer service. Primary Purpose: To work as a team and support the Pharmacist/Store Manager in ensuring the store is run efficiently on a day-to-day basis. Patient / Customer satisfaction must be at the forefront of your concern, every patient / customer is to be treated as an individual and provided with high quality service in terms of courtesy, kindness, interest and efficiency. Main Duties and Responsibilities o Receiving prescriptions from customers o Preparing prescriptions under direction from the Pharmacist o Using dispensary and stores computer systems to generate stock lists and labels o Helping to maintain reasonable dispensary stock levels o Ordering items for use within the Pharmacy under the direction of the Pharmacist Confidentiality All pharmacy staff are bound by rules of confidentiality. You must ensure confidentiality of all MediCare policies and statistics. This equally applies after termination of your employment with the MediCare Pharmacy Group for whatever reason. Education GCSE Maths and English – Grades A-C Experience Applicants should be able to demonstrate numeracy and accuracy skills required for a retail environment Behavioral Competencies Excellent Communication and interpersonal skills. Is open and approachable and encourages others to communicate openly. Excellent organisational skills with the ability to multitask and work calmly and efficiently under pressure. Experience working well within a team and is committed to achieving team goals and targets. When under pressure Delivers results and continuous improvement by using initiative and continually striving for improvement and innovation Special Circumstances Able to work outside core hours when required and leads the way when this is needed Smart Appearance
Domiciliary Careworker
Job Purpose To provide personal and domestic care to people living in their own homes, who due to a temporary or longer term disability, may not be able to manage their own care. Job Opportunity Derry/Londonderry Domiciliary Care Workers – Morning Runs (7am – 11am) Bed Runs (7pm-11pm) available. Ref: W/DCW/D/2175 £12.36 per hour (plus Mileage) Part-time (12 hour, 20 hour & Full time) contracts available Requirements: Interested? A full job description and details of how to apply can be found at: https://bryson.getgotjobs.co.uk/home Or call us on: 028 7132 1989 Closing date: 30th April 2025 at 12pm
