Jobs in Antrim
Sort by: relevance | dateSales Support Executive
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Sales Support Executive to join our wider sales team, dealing mainly with inbound leads. Location: Randox Laboratories, 55 Diamond Road, Crumlin, BT29 4QY. Contract Offered: Full-time, Permanent. Working Hours / Shifts: 40 hours per week, Monday to Friday from 8.40am to 5.20pm. What does this role involve? As a Sales Support Executive within Randox Health, you will be responsible for supporting the generation of sales for our in-person clinics and home testing kits. Predominantly dealing with inbound queries, you will navigate and convert these inquiries into bookings for appropriate tests at our in-clinic locations or for at-home testing. In this varied role, there will also be an element of supporting our customer support team during peak periods. Some of the main duties of the role include: • Dealing with inbound customer queries and converting these to clinic appointments or at-home testing kits. • Responding to customer inquiries: Address incoming calls, emails, and messages promptly, providing accurate information about products, services, and promotions. • Order processing: Handle customer orders from initiation to fulfilment, ensuring accuracy and timely delivery. • Provide administrative and data support to the sales team, facilitating efficient sales processes. • Serve as a primary point of contact for customer inquiries, resolving issues promptly to maintain satisfaction. • Work closely with the wider sales team to strategise and coordinate sales efforts effectively. • Track existing sales orders and keep CRM up to date. • Support our customer support team when needed. Who can apply? Essential criteria: • Qualified to at least degree level or previous sales or marking experience. • Experience in dealing with customers, such as in retail or customer support. • Ability to build rapport with a diverse range of people. • Strong communication and interpersonal skills. • Teamwork skills and the ability to foster good working relationships. • Driven and self-motivated to hit and exceed targets. • Full UK driving licence and access to a car, as the site is quite remote. Desirable: • Experience with inbound sales or lead generation. • Previous sales, marketing, or administration experience. • Experience dealing with customers via phone. • Some understanding of a general sales cycle. How do I apply? Click Apply on the site of this advertisement. You will then submit your CV to Randox for review (quick and easy process). This advert may be open for as long as 30 days, although we may close the advert early, if we receive sufficient applicants.
Customer Support Advisor
Customer Support Advisor – (Job Ref: 26N/CSUP) Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Customer Support Advisor at our HQ on the Diamond Road, just outside Crumlin. Location : 55 Diamond Road, Crumlin, BT29 4QY. Contract Offered : Full-time, Permanent Working Hours / Shifts : 40 hours per week, alternating between 2 shift patterns. Shift 1 - Monday to Friday from 08.20 to 17.00. Shift 2 – Monday to Thursday from 08.20 to 18.00 and 08.20 to 12.30 on a Friday. What does this role involve? This role plays a vital role in promoting Randox Health services and enhancing client relationships. The main responsibilities of the role are: • Respond to customer enquiries promptly via phone, email, or live chat. • Troubleshoot customer issues related to orders, account status, and relevant concerns. • Deliver exceptional customer service by addressing queries effectively. • Provide essential support for clients whilst identifying potential sales opportunities. • Assist with sales by providing information about new and existing products. • Process payments. • Analyse customer queries and trends. • Perform assigned administrative duties. • Collaborate with other team members and internal departments. Who can apply? Essential criteria: • Excellent verbal and written communication skills. • Excellent customer service skills. • Currently have the right to work in the UK without visa sponsorship. • Full UK driving licence and access to a car, as the site is quite remote. Desirable: • Previous experience in a similar role. • Experience in a customer facing environment. • Experience working in a busy environment. • Experience dealing with customers via email and phone. • Previous sales experience. • Previous administration experience. • Experience operating different IT systems. This advert may be open for as long as 30 days although we may close the advert early if we receive sufficient applicants to fill the roles. About Randox Health: For almost 40 years Randox has been at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. This experience and expertise powers each of our state-of-the-art Randox Health clinics, based in over 40 locations across the UK and Ireland. A mobile service enabling certified Randox Health staff to visit clients at their convenience is also available. At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare.
Senior Electrical Engineer
Senior Electrical Engineer – (Job Ref: 26N/SREL) Randox Laboratories continues to develop disruptive innovations within the Diagnostics and Healthcare sector globally. We are proud to have been named the Number 1 company in Northern Ireland, for the second consecutive year in the Belfast Telegraph Top 100 Companies 2024. Our staff are at the heart of everything we do and achieve. We have a career opportunity for a Senior Electrical Engineer within our Engineering Design team. Location : Randox Science Park, 30 Randalstown Road, Antrim BT41 4FL. Contract Offered : Full-time, Permanent. Working Hours / Shifts : 40 hours per week – flexible working pattern. Right to Work Requirement Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire. What does this team do? The team focuses on the design and development of innovative diagnostic platforms and the implementation of advanced laboratory automation solutions. What does this role involve? This role is ideal for a highly driven individual who takes ownership of delivering innovative solutions in laboratory automation & integration of medical devices. The successful candidate will be hands-on and enthusiastic about Electrical & Electronic design, contributing practical, effective solutions while working within a multidisciplinary team of highly motivated engineers. Essential criteria: • Relevant degree (or equivalent) in Electrical, Electronic, or Mechatronic Engineering. • Minimum 5 years’ experience in the design, development and commissioning/installation of electrical and electronic systems. • Strong and comprehensive understanding of electrical and electronic engineering principles, with demonstrated application in complex design. • Proven understanding of regulatory, statutory and safety compliance within engineering design (e.g. relevant national and international standards). • Demonstrated ability to work independently and take ownership of designs from concept through to implementation. Desirable: • Experience acting as lead engineer or technical authority on projects. • Ability to review, challenge, and approve design work produced by others. • Experience mentoring or supporting junior engineers and designers. • Practical experience with electrical and mechanical CAD tools such as Altium Designer, EPLAN Pro Panel, SolidWorks, or similar. How do I apply? Click Apply on the site of this advertisement. You will then submit your CV to Randox for review via our job portal. This advert may be open for as long as 30 days although we may close the advert early if we receive sufficient applicants to fill the roles. Randox Laboratories Limited is an Equal Opportunities Employer.
Care Worker
Are you a caring individual with a desire to help elderly and vulnerable people in your community? Are you are seeking a challenging yet rewarding career with career development and advancement opportunities? Come join our team! We currently have opportunities for Full and Part-Time Care Workers in Larne, Whitehead, Carrick, Newtownabbey, Ballyclare, Antrim, Cookstown, Draperstown, North Belfast, Newry and the surrounding areas. No previous experience is required as full training will be provided. We offer Permanent contracts, with flexibility to suit your personal circumstances, paid Access NI, free uniform, pension scheme, Refer a Friend Scheme and 24 hour On-Call support. We also have opportunities for Respite Sits in a range of areas. Is this the career for you, or perhaps a second job to supplement your income? You can find out further information and apply online at www.extra-care.org
Plumber
Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 4 JOB PURPOSE: To contribute to the provision of a modern, professional and responsive service to support NIHE business delivery by all plumbing work in Housing Executive properties while upholding safety guidelines and complying with all applicable Codes and Regulations in line with our vision and values. REQUIREMENTS: 1. Have successfully completed an apprenticeship in Plumbing (either time served or skills based) APPLICATION PROCESS Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates unable to use the on-line form can request a manual application form, by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Please note that if the candidate uses this method, it is their responsibility to ensure we receive their application by the allocated closing date and time. Guidance on the completion and return of applications is included in the Candidate Guidelines on the job related documents. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
